although Mineral water bottle not provided
**Only one non veg item was available per buffet meal (found omlette/poach in breakfast and one chicken dish in dinner for three days).

5) 20% off provided on food
6) Room was neat and clean
7) Ample parking 

What needs to improve - 

1) There is a charge of Rs.300-400 for heaters - Not acceptable
2) There is no lift available in the 'B' block
3) Stayed for 3 nights and the room was not cleaned once
4) Mineral water bottle not provided

I recommend you to book your stay in the main block and not the 'B' block.

only f&b manager
cons
no pressure in the water taps nor in health faucet
small bath tub
foam bath liquid never makes foam in the tub even if u use 3-4 bottles
no hair drier
no proper lights in the room
no respect to guest
many more r there to be listed

I had to ask to provide 2 mineral water bottles on daily basis in room.

All was well until we were told that mineral water bottle are not severed and replenished every day.

We gave them a bag full of bottles (which we bought from outside) to serve us from time to time.

Biggest con is they are not even offering packaged water bottle.

but it could have been much better if they would have provided 2 complimentary mineral water bottles in the rooms each day and any indoor games .

One weird thing is they don't provide complementary water bottles.

No basic facilities were available in rooms, like mini fridge, water bottles.

Another surprising part was that the hotel does not provide complementary bottles of packaged drinking water (usually every room has 1-2 bottles).

Bathroom with 24 hours running cold and hot water, shower and a bath tub too. Wow!

Stay was good except that the hotel did not have a centralized heating which was little disappointing as in the month of December it will be very cold.

6) To get rid of extreme cold weather they provide very warm blankets.

The experience of candle light set up was not good for me , because they served us cold food over there.

Room was too cold in dec. One has to get the room heater which is chargeable extra.

However during  dinner time service in restaurant was little  slow which makes the food cold .

Extra room heater was provided for a charge to us as it was chilling cold at night.

Due to this, if it gets cold, you'll have to "borrow" the heater for 300 bucks, which is nothing

The hotel is understaffed and they need to add either central heating or provide heaters complimentary for the cold weather in manali.

There was a power failure around 2:30 a.m and my kid crying due to cold.

but they did not provide even hot air blower, you have to pay extra for this , as you know manali is very cold place, they should provide it free of cost.

So now it all started  rooms were extremely cold, floor carpet was wet due to which my socks were all wet, no room sleepers.

Rooms are cold, they should be centrally heated.

Room geyser was inadequate for the cold climate.

Manali is very cold during december and january therefore heaters are essesntial.

Manali being a very cold place we really cannot drink cold water.

I had the breakfast at 10 am and it was already cold and despite letting the staff know about it, it took them another 15 minutes to do the needful (and the machine didnt work).

Heater is chargeable even in cold weather and its pretty expensive 
3.

- The room I stayed was way too cold and was leaking during heavy rains.

Just one suggestion to install lift from basement.

The main turn off of the hotel was 99 pc of the times the lift just was out of order.

The only negative thing about this hotel is that lift is available only in the main building.

Cons: Elevator is not available in delux room.

hotel is having 2 different  block .. No lift Facility.

Lift not backed by genset and we had to climb up to 3rd floor when power failed.

No elevator on block 2 --- No mention about this while booking --- No running hot water.

The property has 2 blocks - A block is new and B block is old, without an elevator and we were given a room on the 3rd floor of the B block with some of the stairs being pretty steep.

We got a room in the second floor and there was no lift.

and in the other building even basic facilities like elevator and wifi connectivity is missing.

one small suggestion in this hotel is to include lift and room heaters

We got to know that The CP block, old one have some issues like no lift for accessing upper floors.

.and that rooms were not worthy of the price which i was paying and the building didnot had an elevator also.

The food is fantastic here in the restraunt.

Food quality & portion was also very good and I would recommend this Hotel to everyone visiting Manali.

Hotel.lovely staff.specially Chandel vimla ji.Tjank you for upgraded our rooms.its near to mal road .Thanks snpark .Next time will visit again.Good staff .Food was good and tasty .

Sun park resort is one of the best resort in manali.its near to mall road .Food was tasty staff were too good.Rooms are Cozy and beautiful maintained.

Food is very good service is following notch .

Their food service are really nice and quick.

Had a wonderful stay in sunpark resort manali.hotel is beautiful,near to mall road manali market area.we had really enjoyed our stay.food was tasty .staff was cooperative specially i would like the mentioned name vijay ,tabe Vimla .thanks guys will visit again.

Thank you team for your best hospitality and great services provide  to us.will defenetly recommend to others also.we have got upgraded rooms by Front Office  Team.Food was tasty little bit costly.

We had a wonderful stay at Sun Park Resort.The hospitality and services provided by Mr. Vijay  and every staff member was very exceptional.The food was really excellent.We enjoyed our stay would thanks all the people associated with Sun Park Resort looking forward to visit again

Excellent service of Sunpark resort manali.Food,eooms,everthing was great.Must visit place again and again.quality of Food and cleaing was Great.Thanks to al staff,all were so polite.Front Office team has guided everthing very well.Mr Vijay Vimla Tabe Ram all are so professionaland well beahved .Thank you guys will visit again to see you all.Keep up.

It was a amazing stay with sun park manali front office team is very helpful I am really thankful to Mr. Vijay for the booking food was food rooms are very clean overalls very good stay in sun park resort manali

Stay was fantastic everything is well managed by the team food is good

Stay was comfortable, food is good and staff has the best behavior.

All the staff members are very polite and cooperative and food was amazing we enjoyed a-lot at this property must recommended property at this location come once.Very peace at this location and also near to mall road you can go mall road at night by walking distance and beas river is also near to the hotel.

Nice hotel with very nice staff location is very good view of the room is amazing front office team is very helpful and friendly rooms are neat and clean mr vijay on front offers is vey friendly and helpful .

The hotel was good and the rooms were clean.

Room cleanliness, staff behavior, food, customer service and overall hotel ambience was good value for money.

Good stay with beautiful mountain view rooms and neat and clean services and breakfast is excellent and Service staff are coordial and take care of the needs and ready to serve with smile..
will stay again here
Reshma and Dilip are excellent staff as found .. regards to them and the hotel management

Also Rooms were clean and lights delivered perfect holiday mood.

The hospitality was damn very impressive.The rooms were neat and the service was an outstanding mark.A very big thumbs up to Dilip and Sagar who were the ones taking care of food and food related departments.It was an impeccable service by both of the them.A must visit hotel to have a peaceful and enjoyable stay!

Spical thanks for Sun park Manali hospitality team very good service ,staff behaviour good ,good food ,clean room and nice view in a hotel near by Mall road ,spical thanks all Sun park team , everyday spical take Care,,,I am again vist sun park Manali thank you so much 👍

nice property with good views all around helful staff with good addicates staying here was a nice experience food is good and rooms clean and tidy bathroom was clean tidy balcony with nice himaliyan view

Hotel rooms are very clean and spacious food quality is excellent taste was so yummy and hotel staff was so friendly and cooperative.

Rooms was neat n clean front desk staff is very polite n very helpful definitely will visit again also recommend to other couple and family Spl thnx Mr Kaushal operation Manager for his copration

We visited Manali for the First time and had a great time in Sun Park Resort we have experienced Great Hosptality, Clean Rooms, Fantastic Food.

Beautiful clean rooms and nice environment for anyone type of visit., staff is very polite, friendly and helpful.

Hotel pleace is very nice and Wonderfully service .good food .canteen facility is very nice.hotel cleanses is very nice.wonderfully room .canteen food is very nice.pleac is very wonderfully .my family full enjoy .

The rooms were clean and the view was very good.

Hotel staffs are also very polite and helpful.

Thanks sun park .rooms are s spacious and beautiful.viewbwasbamazing .its One km from market manali mall road yu can easily walk or uncan take auto.staff were good service was good.Thanks to all front office manager Chandel .and ms Vimla .Great sevice and keep it up guys .

We really enjoyed our stay .Thanks to Front Office staff was for upgraded the room.Thanks Front office manager Mr Chandel and Team vijay vimla.Find team was also cooperative.

Manager and employees are very co-operative .

The staff is very warm and always helpful.

Nice Hotel with beautiful view and rooms.everything was up to mark.Great hospitality,Best staff specially Front office .All are so cooperative will visit againGreat hotel with less rates.Thanks team front office.

Sunoark resort one of the best hotel in manali.Its bear to mall road manali.walk in distance only .location is perfect, super rooms 😍  maintained.Fo staff Tabe And Vimla  so cooperative.Thanks Staff.Thanks for the Upgradation our rooms.

Front office team Mr. Vijay, vimla and tabe ram so good on front office.

Had a wonderful stay with sunpark resort manali.It was great and nemorable experience .Great location ,great services,game area was closed due to some work is going on .rooms are so spacious and comforatble.Near to Mall Road manali.Thanks to Front office Staff Tave ram ,Vijay And ms Vimla All three are doing grear Job .Thabks all .

It was a amazing hotel in Manali.I have visited official trip.all staff were so nice .rooms was spacious.beautifully maintained.Everything was perfect.hotel interior was amazing cleaning everything was good.staff Front Office Team was so so nice .Thanks guys Keep it up.

It was a amazing trip with sunpark resort in manali.Rooms were good .view was amazing.Food was tatsy .Its near to mall road .Front office Team Mr Vijay ,Mr Tabe ram,Vimla Thakur were so good,friendly behaviour.Thanks To front office team for upgrade my room.Will visit again

but room service nd facilities are not upto the mark as we need to convey them to put water, towel etc.

They blamed us for taking towel and when we told them to check our bags and asked them to check with house keeping staff about entire details they accepted all towels were in place .

Very Bad housekeeping,after you called 10 times they even not bothered to attained..Even housekeeping staffs are showing there annoyance if asked for drinking water more then 3,4 times in a day..One most important point if you come to stay here make sure you should count all coffee mugs,glasses,towels and other thinks present in your hotel room in front hotel staff at the time of check in..

They will provide towels only at 8 am post that you need to wait for laundry to clean the rest and that will happen till 10 am and then you will get the towels.Even room maintenance was poor one room fan was not working and in the other bathroom lock was not working you will need to call the housekeeping to get it unlocked.

Room service and basic amenities like dental kit, water, towels, slippers are missing.

Struggling to get basic necessities like slippers, towel, ash tray.

The pillows were average, the beds weren't too cosy and the towels were far from sparkling white - in a nutshell basics of hotel management is not in place.

There is no race for beds towels are provided.

Dental kits, Shaving kits, Nail Cutter, Laundry services, glasses near the wash basin on the bathroom, towels underneath the toilet pots, few more items for breakfast buffet etc.

When we reach the hotel it was raining heavily and we both were drenched.But these people did'nt have the courtesy to atleast provide us with towel and did'nt even
tell us to have our seats.

7)Towel too had hair n lipstick stains. yuck!!

We took Duplex Mountain view room and view from Balcony was awesome.

Amazing view n cosy rooms.beautifully maintained.

Room were good view was amazing it's near to the head river and Mall road.

Amazing hotel all staff are so friendly 
Service is soo good 
Reception is soo good and friendly 
And her smile is good too 😍
Everything was perfectly done
Love Manali weather 
Balcony view was awesome 
Behaviour was good 
Best place to stay 
See soon again

Delux Mountain View room is a worth to stay and I believe I will be revisiting this place again in sometime.

The room and the view was beautiful, must visit.the service of your alacarte restunet is very good thank you bimla and team for smooth chekin and thank yiu to dalip and team netra and reshma they served us good food nice experience

View from new building was great amazing.

Good stay on sunpark manali food was good rooms are very beautiful with velly view that frel very speciall staff courties was outstandig all staff members treat very well I recommend this hotel to anyone

beautiful view from room.if u will book new building rooms are amazing.Thanku front office team ms samriti Mam,and Vimla Thakur .Both are so coperative.thankyou girls will visit again'.

Scenic view Resort, Good quility food, restaurant staff good, allover stay was awesome and memorable.

Rooms are available with beautiful balcony view.

Good view resort,nice food quality and delicious yummy food serve on dawat restaurant,all staff is very cooperative.

Hotel stay was extremely very good  and view from my balcony I was very good staff is very good and helpful buffe is very good dalip netra kavya and reshma were helpful thanks to all thank nice stay nice time

Very good hotel with great amenities had a great experience with hotel sun park Manali great view form the luxury room I would like to mention someone special..dalip ji and Rakes h chef .

Excellent Stay , Good and tasty food 
Staff are very friendly and cooperative 
Location of hotel is also good 
View from balcony is pleasing and elegant
I strongly recommend this hotels to person visiting manali

Sun Park Resort Manali

bottle

cold

elevator

towel

staff

restaurant

view

The property is also at a very very nice location.

The hotel is located at a very beautiful spot and

The hotel is located close to the city centre and access to cafés and restaurants is convenient.

Location is on top of the hill with very good view.

It is located on a good height, which has less pollution.

Very Comfortable with Hospitable Staff, Good Amenities, Very Comfortable Stay,
Food quality of the resort is very good, Resort location is the best to makeyouf eel better,everyone must try once, worth a Visit

First of all, the location, it's located in Logs Hut and at the topmost place which gives awesome scenic views.

Hotel location is nice highest point of Manali.

Excellent stay n Food was amazing specially jain food location is good very helpful staff beautiful view from the room enjoyed our stay in apple country Thanks all the staff members apple country making our stay a memorable one

Really good food quality and taste, clean and well maintained hotel rooms and ofcourse, excellent location.

Nice property with Courteous and helpful staff, located in old manali with a great view of the city.

Location Is also very Good .. Garden is also very beautiful.

Apple Country is the best choice for staying in Manali as per mountain view and calm location.

The location and the view from hotel is just mesmerizing.

We have stay in apple country resorts great hotel location, service, good food.

Best veg.food
Best service
24×7 service best
Best location staff very helpful and cooperative special mr sharad would like to recommend Thanks to all the members apple country making our stay memorable

He doesn't have any answer..
Secondly, breakfast menu is very poor.

Served good north Indian breakfast, little poor on South Indian dishes.

Breakfast quality is poor, no varities, fixed fruits menu of two types.

This shows their poor professionalism and not appreciated at all.

Centralised heating which is extremely poor in functioning.

Spa is so poor I must say no one should ever try that also the Wifi was so poor I was unable to upload my trip photographs on Facebook.

but they spoiled everything due to their poor management.

House keeping was very poor, cable channels were less and central heating was done manually only in night

Housekeeping is lousy - the state of the bathrooms is poor, they do some cursory cleaning which is more for show than for hygiene
4.

Presentation and taste of Food was good and it was not repeated in our 4 stay of days.

The room service also good and rooms are well maintained and clean condition.

even though it is located a bit far from the town the hotel provides with shuttle service and the food is also really good if you are vegetarian.

Good vegetarian food and amazing service.

The stay was amazing, the property was well maintained and the staff response to our query was very efficient, the food of the resort is also good, had asked about the surprise to be arranged for a candle light dinner and they had come with the decoration very nicely

Poor selection of food for the breakfast buffet.

The services were good as we were served in the room for dinner

We stayed for two days, we booked honeymoon suite which had good view and good room, staff was hospitable, food was good and tasty, room was clean and with all amenities.

Great Ambience , friendly staff , good view from room and restaurant and have good parking.Food is also nice and they also provide wifi .

The food, it's just awesome, the food cooked by the chef is just phenomenal.

Excellent service, food , room everything was great.

Rooms:not too big, bathrooms are small, rooms are clean and tidy, all room has mountain view, doesn't have AC, also heater in room doesn't work most of the time.

Although there was a heavy snowfall, centralized room heater made us to stay without any problem.

but you cannot control room heater by your own.

We wanted extra heating in our room and an additional heater was promptly provided.

There is no air conditioning in the rooms.

I had to fight wit the manger to get me a room heater.

- Room heaters were not working even after complaining for several times.

i would not ever recommend this hotel where the first feel is that the front desk forgets that you have booked a room and makes you wait for 1 hour before realizing it after your third reminder.. the rooms are very highly priced with almost no value in them.. they actually ration the heating in the rooms between fixed timings .. pathetic.

So they changed our room and still the heating was not great.

Ambience of the resort ,behaviour of staff at the reception & room service , cleanliness of the room , view everything is perfect .

Room is very neat and clean and view from the room is amazing.

Our guest from Israel thye enjoyed very much in apple country hotel hospitality 
Staff is very helpful and supporting 
Rooms are very clean 
Also food in restaurant and good and all kids enjoy indoor game thanks team apple country

The room are clean the food is nice and vegetarian.

Rooms are clean and have been maintained properly.

First of ,great location, Solitude place,pleasant and clean Rooms and view from the hotel is very nice.

Excellent service neat and clean rooms delicious😋 food staff very friendly polite and helpful kids enjoyed all indoor games.

The rooms were clean, spacious, quiet and comfortable.

A breathtaking view of the mountains, clean and well-maintained rooms, sincere staff, and sumptuous food.

Rooms are spotless & cleaned daily, breakfast is plentiful.

Great location, really pleasant and clean rooms,

It was nice to stay stay with apple country resort.very corteous staff and very nice vegetarian food.and great snow peak view mountain from rooms.neat and clean rooms..its my second visit in this resort.and love to visit again.thank you apple country team

Excellent ambiance, Beautiful view, Polite and friendly staff, Rooms are neat & clean. .

Pros: Clean room, Ok heating, Food taste and Internet is good

Cons: 
- Reception Desk is pathetic, they mentioned that I dont have booking, asked me to show proof if I  have any.

Rooms other than suite rooms were a bit small.

They have small spa centre also though with not much of services and small room

At bombs price they provide comparatively small room !

Once reaching the room, first impression of the rooms were very good, room was small

Balcony was big enough to enjoy the view and the sunlight.

The park outside the hotel is also breathtaking

Also has very beautiful garden with very beautiful view.

I have stayed in apple country resort with my family.very clean rooms.and have a great view, little bit away from Mall road,

View from our bedroom and the restaurant were beautiful!

The view from the family suite is also great.

We were kindly upgraded to the mountain view room, and what a fantastic view of the valley from our window!

Services are jus like 1* 
Don’t book a single room and specially the website and pictures of the rooms are misleading
We book the suites and dey are worst then standard room ! !

What looks on the hotel website and in actual is different.

After searching through many websites, Reviews & Ratings, finally i booked Apple country Resorts.

but they are bit small as compare to pictures shown on their website.

Room was exactly as mentioned in picture on website.

when I told that the website is offering me 50% discount i again called and had conversation with kunal in delhi he offered me more 500 rs discount on what i was getting on mmt.

The mountain view room booked by me  does not have the desired view as described in the website.

had the deluxe suite room and it is exactly as shown in pictures on the website.

(see the pictures I am attaching, you'll be disgusted)

The hotel and rooms do not look like anything in the pictures on their website, so dont be fooled.

Then a lot of research on internet and finally we booked a 5 day package from  www.manaliwonder.com website .

But we were totally caught unawares - nothing on their website said anything about them being a vegetarian establishment - and there was me, dedicated carnivore, looking forward to my trout in Manali!!!

On request they gave me the same room as displayed on their website.

My wife and I stayed for 4 night at the end of March 2008..  We booked the hotel after seeing their website and also reading the reviews in Trip Advisor.

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