One of the best breakfast buffets I have ever had at a Hotel!

Enjoyed having made to order omelet at breakfast buffet each day.

Room was overwise clean and pleasant and apart from the coffee queues, breakfast was varied and tasty.

3) My room was large by European standards and was clean; 4) Breakfast was good

Buffet breakfast was diverse, and everything was fresh.

Breakfast buffet was delicious with plenty of selection.

We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was.

I have stayed at this hotel numerous times and always enjoy the spacious rooms and out of this world delicious breakfast!

Just to say it must be the nice hotel by the river and the breakfast is amazing ,the room I get was massive big with high ceiling and it was good for my little Bella (dog) to run around.

..nice location on the river and very nice breakfast.

Breakfast buffet was also pretty good-fresh, nice selection.

Breakfast was great also, typical hotel breakfast spread with a German twist.

Great location, walked everywhere of interest and then some, lovely accommodations, modern clean room, comfy bed, delicious breakfast, lots of variety….friendly helpful staff,… will definitely return in future…

This was codified  by daily hospitality visits from Monika Roll simply the nicest and the go to person for all local attractions.

The breakfast buffet was great as always.

Immaculately clean, very good breakfast and dinner, updated technology, very good shower, timely and good service. Recommended!

I suggest a sign is put in the executive lounge advertising the gleuwein for €4 till 10pm in English & German or it is offered during exec happy hour at no charge!

though I am an Honors member with Diamond status, I was charged 30 Euros to check in one hour early.

They booked it from our credit card and we thought we’d get it back as usual.

I was  charged for a night that I did not stay.

but unfortunately our friends were assigned to the faraway building and when they got to their room door, the card key wouldn't work so they had to walk all the way back.

Then one gets an email to urgently contact because of a creditcard error and payment failed (even

This hotel went way above this and charged rate plus €150 deposit than after 2 nights went to my debit card and charged first two nights plus €50 deposit and on check out charged me the balance on the 2nd charge.This is the first time any hotel has gone to my card 3 times.I am still waiting for my first charge to be refunded to me.

but there were still  mistakes in the invoices,  I have sent another email on June 6th but till today received no reaction.

although lacking in USB or US style plugs so remember to pack your converters and adapters to charge your devices.

One down point is the extra charges for WiFi.

but then it is a balance between street noise and temperature.

Apparently they don’t know how to use two cards on file and keep charging everything on one or the other!!

Driveway is ofter blocked by buses and there is an extra charge for breakfast.

They charged me €69 to access my room 1.5 hour earlier and ai am still staying 24 hours and charged me a Breakfast

but also charged for the whole amount for our accomodation/restaurant bill.

This was the only hotel that charged for wi-fi during our trip,

You’ve to pay an extra charge for internet.

Although the prices are at the expected high level for the room service they charge 6 eur extra charge for the service itself besides the bill for the food.

When you try to access they pretend to charge 15€ for the internet access per day.

I hope the management will give him a credit.

What kind of hotel makes you stand in a long queue in the lobby for 15 minutes to pay for parking, rather than install functional pay station in the basement?

When confronting the hotel via mail, they sent a scan of a form which said they paid it back it cash when we left - which was not the case - AND they faked my wife’s signature.

Still waiting on our check for our 2 drinks 15 minutes later at 10:30pm, finally paid,

Room service menu is limited and a bit expensive

The rooms feel dated and due to Covid-19 many facilities including making the rooms were limited and food facilities were restricted which made our stay below average while still paying a higher rate than most hotels in the city.

What was really bad: the breakfast. Even under COVID 19-regulations offering some packed cheap cheese and sausages, only a small variety of bread and fruits is nothing to should pay 19 (!)

but that I could have a room if I paid the maximum price of €299, 
I took the room because had no other choice .This is the last time I will ever stay in this hotel that I don't recommand

Breakfast buffet was really expensive for the common traveler,

but expensive if its not in your room rate.

To pay 29 euro (I believe this was the rate) is a bit too much for Mainz particularly when you are a Hilton Member!

even though you paid a taxi full day you have to wait until the vacant position

but to pay $15 per day for WiFi if your not a Hilton Honors member peeved me.

Everything seems to be optimized to lower costs.

What completely spoiled our stay though, was the price of things within the hotel - for example drinks at the bar, or the absolutely ludicrous price of breakfast - €30 per person for a very mediocre and limited buffet.

The downsides are 1) the Executive Lounge is small and selections limited;  2) the English-speaking channels on the TV are very limited with most being 24-hour news or talk show programming; 3) On days the temperature approached 90 degrees F, the AC in my room struggled to keep up; 4) HDMI inputs are disabled on the televisions preventing the use of streaming devices or the TV as a larger laptop screen for work; 5) Even

WIFI keeps dropping and when it does it is difficult to sign back on.

We stay in hotels all over Europe, we never had to pay the last years for internet.

Only critical point is that you have to pay for wifi in the room €15,00 per 24 hours.

My only honest bad comment is about the wifi connection.

The internet is only for free if you are a member of hhonors, otherwise €14,95 a day for wifi, ridiculous!!

Ignorant staff, fooling their guests, run down 80s rooms with a tasteless make over, carpets looking not very tidy, old technology, slow internet, no barrierfree access to parking garage

A place of decline.

The wireless service is horrible, in fact intermittent.

It was the only place in Germany I had to purchase internet access.

On our tour, we stayed at 6 different hotels and the Hilton was the Only one who doesn't care about their guests satisfaction enough to give free wifi!

I had to ask for internet access code everyday and that’s not an easy process.

The only reason it does not get 5 stars is that they do not give free internet through the whole hotel in an effort to extract extra funds or force you to join their club.

My one complaint is that this was the only hotel on our entire tour that did not have free wi-fi.

However: wifi is really bad, service in the bar is inattentive and slow.

The hotel offered no free wifi to non "honour" guests.

I could not get Facetime to work for more than 30 seconds at a time.

Hilton Mainz

price

wifi

creditcard

Paid public parking on-site

Wifi

Fitness Center with Gym / Workout Room

Worked with hotel in advance to ensure room arrangements including connecting rooms and a roll away bed.

Have stayed at the Mainz Hyatt several times always in a river view room.The room is very comfortable and well appointed with a huge bathroom.They are cleaned to a high standard.The view of the river makes it a very peaceful experience watching the traffic gently ply their cargo up and down.The breakfast is good and the staff helpful.

Great selections of yogurt,breads and hot meals.

but worth it as it was a full European breakfast.

But the breakfast team is the cherry on top of the cake and will bring the sun and the joie-de-vivre to start off your day! Daviiid!

Great service, excellent breakfast, good selection of complimentary newspapers, lovely sauna.

Special mention to Stella and Theresa in the breakfast service for unparalleled customer service and friendliness.

Breakfast in the morning was excellent on the front patio.

Excellent hotel, breakfast buffet & staff.

The hotel is clean , fantastic views, AC and Heater working well and a breakfast that will satisfy everyone.

The Bell Pepper restaurant has great breakfast, eggs to order and anything made to your liking.

The breakfast every morning was superb and included champagne for my wife.

As for other features, the breakfast is at the Bellpepper restaurant in the lobby, which is included for Hyatt Globalists.

A few things that deserve special attention: 

-The very best hotel breakfast I have found in Germany, off the bar or made to order as well as the finer side of German products one can ask for (liver sausage, cheese, sausages etc.

The restaurant serves a very well done breakfast buffet with dishes made to order as well as a variety of meats, cheeses, vegetarian dishes and even fresh
orange juice!

In fact, this hotel smelled of discrimination.

Bathroom was just nasty and in need of some deep cleaning!

First and third room have a very pungent smell of sewage ( room 504 and room 406), the second room we were placed in is the room inwhich the sink was clogged.

Hotel smells of sulfur and air conditioning hard to control.

but after quickly cheking with front desk we were reassigned to a non-smoking room.

as such, I could not leave my window open for fresh air - it was loud and smelly - lots of people would come out to the outdoor seating to smoke.

The asked for iron was soiled and couldn't be used.

There was a sewer smell in the elevators when we arrived.

As someone else reviewed, there is a weird sewer smell.

The main issue for us was that there was an odd smell - akin to faint sewage or a blockage in the plumbing.

So everytime I went to the elevator, the whole corridor was smelling like an ashtray, incredible. .

However, the seating arrangement are limited in the smoking area.

I do have a few suggestions to improve the stay: 
The smokers cabin is small and uncomfortable, the bar is large enough to incorporate an enclosed smoking area that does not interfere with the other guests.

The only downside was the less that adequate smokers room.

I have a feeling the traffic can get nasty, so be sure to check with the front desk when planning the trip to make sure you don't end up late for a flight.

It also smelled strongly of cigarette smoke, and had a funky rotting garbage smell.

We are not accustomed to that level of cigarettes.

but unfortuantely this one was smaller and my biggest issue was a nasty looking stain on the carpet by the bed.

On the negative side, smoking was allowed in the lounge, and we seemed to be unlucky enough to find the same guy lighting up each time we visited.

Hyatt Regency Mainz

smell

Free High Speed Internet (WiFi)

Pool

Make sure you try their breakfast when you stay here.

Sumptuous breakfast and friendly, professional staff rounded up our great stay.

The downstairs lobby is nice and the breakfast good,

Christmas Market Tour stop to Wiesbaden and a stay at the Mercure Wiesbaden City

This hotel is very centrally located and only 2 minutes walk to the Christmas Market

Rooms were nicely appointed, clean and comfortable 

On site bar and restaurant were very nice, selection of food items plentiful 

Not sure how well situated this hotel is during normal months, this was a Christmas Market Tour stop

Jeff & Amy were fine with this hotel

Allergens well marked, lactose free milk available on request, lactose free yogurts on buffet.

Modern and nicely furnished, good facilities (gym and pool for example)    Breakfast was good, reasonable choice.

but Omelette bar was very good and good nicely selection of cereals, yoghurts, fruits and cooked fayre.

Friendly and very helpful staff, breakfast was of a high quality.

So close to the Centre of Wiesbaden, rooms are lovely and clean and breakfast great.

Breakfast is one of the best buffets I have ever seen outside of Asia.

The staff were friendly and the breakfast was good.

Breakfast superb a lot of choice and friendly staff, location as mentioned by others very good.

The breakfast is really good with lots of options including an omelette station.

I added on breakfast upon check in, which was relatively expensive

My booking Confirmation stated they would charge a 35% “Tax Recovery Charges & Service Fees.” Mecure processed and honored the booking,

No USB and old antiquated charging plugs.

No reasonnable solution was proposed than book again and be charged twice.

Overall a great stay, wish they would not charge for early check in

You charged me one night that unofrtunately I couldn't enjoy, at least I think I should have received the corresponding reward points on my accopunt for this night charged

During check out the staff was not able to give me a full invoice

The reception agrees to check us in if there are rooms available with no extra charge

but unfortunately the lights were not working when the air-con was being started ,
I informed to the reception and they tried their best but failed, being a Accor Favorite Business  guest card holder I was expecting an upgrade with this situation and around 45 mins delay but the front desk put me to a smaller room rather .

but manageable and you can get your card validated for in and out privileges at the front desk.

This causes items plugged into the outlets to not be charged.

The only thing that ruined my stay was the ridiculous car park charge €72 for 3 nights, just a complete rip off.

But then we had the woman in charge of the buffet.

but you'll save 6€ per night with an HR Gold member card

Also breakfast is charged at 16 Euro per person (from 5 years old) which would cost us in excess of 60 Euro.

They don't seem to clearly explain that on their website and it just states "initial internet charge of 12.95 EUR so sounds like you only pay it once).

The free wifi is a real snail connection, for wifi at reasonable speed they charge you 8.00€ for 6 hours.

as at the front desk the charge is about doubled.

No matter how much or little is charged for this, in this day and age it is akin to charging extra for hot water or to watch TV.

The hotel's general situation comparing with the price that you pay can be better: the corridor of the 3rd floor was humid and smelly and the room cleaning was not as we expected.

After a long plane ride overnight, we requested early check in and were required to pay an additional 30 euros

Completely incompetent and unprofessional behaviour that could have cost us our trip onwards. Avoid.

but considering the room price is the same as before the building work started i would probably take another hotel until the works are complete.

The prices of the rooms is expensive and it's rate depends on the seasonal rates.

Was busy due to a fair and prices were quite high

although a tat pricey at 16€ per person, we it had a couple of times.

but breakfast had to be paid additionally (16 Euro p.p).

Only complain is Parking is Very Expensive at €24 per night.

Pricing is steep for this type of hotel, parking is very expense at 75euros for 2 days parking.

The breakfast was quite expensive ($20 pp)

Internet was included in the rate; it was horrible.

but it is one of the worst hotels I have had for a long time; the room was old, musty and felt very in need of some attention.

though only one was the principal booker: he got a renovated room with big windows that could be opened and leather seating; I got an unrenovated room with smaller windows that I couldn't open because of being draped in blue plastic for the renovations (and a daily workman on the scaffolding walkway outside), burn marks on the desk, and a very old armchair with a most unfortunate stain.

The underground garage is plagued with construction debris and equipment.

The reception had moved to a side door and due to the proximity to the toilets you are greeted by a rather unpleasant smell.

But in smoking rooms you can find a combination of smell between cigarests and fragrance. 3.

Rooms on that side of the building are noisy in the evening as all smokers come outside of the bar to smoke: we could clearly follow the score evolution of both Champions League semi-final games where the German teams marked both 4 goals .

1)  I specifically paid 25 Euros extra for a non-smoking room reservation --- and specifically got placed on a smoking floor.

I was initaly given a room that smelled like hell

I booked a non-smoking room and was given a terrible smoking room.

The room to which we were relocated smelled better

The carpeting was filthy, the bed was very uncomfortable, the pillows were flat, the lighting was poor, the bathroom sink was chipped, the plastic shower curtain was dirty and leaked all over the floor, the stanless steel handle in the shower to grab if you slipped was broken, and a dirty glass on the bathroom counter was not replaced for four days.

however, smoke from somewhere crept into my room every night - enough to wake me up in the night.

My standard twin room was outdated, so was its bathroom: small, old and stank.

Also the lobby was smoky and to get to your room you have to walk in a puff of smoke.

Mercure Hotel Wiesbaden City

Electric vehicle charging station

Indoor pool

The breakfast buffet was excellent–many options and kept tidy.

The hotel has consistently great staff, clean rooms, good breakfast, and a central location that is easy to get to from either the airport or the train station.

The breakfast was perfect with a lot of choices.

Great hotel and great breakfast at an amazing location.

Breakfast was super, plenty of item selection at a reasonable price.

At the time of booking I chose to include breakfast,

Very big and comfortable room, excellent location, nice staff in particular the barkeeper, excellent breakfast.

Wonderful experience, fantastic breakfast, and very gentle and friendly staff.

The location is great, the aesthetics superb, I slept well all week, the breakfast spread was among the best I've seen, the atmosphere was grand.

Lovely rooms, comfortable bed, good breakfast.

Exceptional service, rooms, cleanliness and the breakfast was heavenly.

Breakfast was included in the rate and was very ample, lots of different things to eat, hot and cold plus you could order other thing too.

The breakfast was good and the rooms were very well maintained.

Breakfast was comprehensive and very enjoyable.

Had to park offsite due to historic location,

The only minor inconvenience is the lack of parking at the hotel,

From the website, it appeared that parking and breakfast were included in our original, very expensive reservation.

If you're not lucky enough to get one of the 6 parking spots in the front of the hotel you'll be parking 2-3 blocks away in a shared parking garage.

If you travel by car there are a handful of parking spaces in front of the hotel which are hard to get.

Self Parking was offsite, which was a bit of a nuisance.

Parking near the hotel is a nightmare, a pricy garage may be found nearby under the casino.

Take note, if you are going to be driving there are only about 7 parking slots at the hotel.

Parking for a limited number of cars is available in front of the hotel for $25.

We parked in one of the 4 or 5 spaces in front of the hotel.

when asked if we could park our car on one of the few spaces in front of the hotel, we were told that they were reserved for guests "paying more", nice.

Parking is difficult and you may need to park 500 meters away (near the Casino).

Parking is horrible and I don't like their plan for parking.

Only minus was that parking is not always available right next to hotel.

No direct parking at the hotel except if you pay for the service.

Dec, 3, 2023

Nov, 24, 2023

Nov, 26, 2023

Nov, 22, 2023

Jul, 28, 2023

Jun, 25, 2023

Sep, 19, 2023

Jun, 9, 2023

Dec, 9, 2023

Sep, 3, 2023

Oct, 14, 2021

Sep, 16, 2020

Sep, 4, 2023

Jun, 25, 2023

Aug, 15, 2023

Jul, 24, 2023

Nov, 5, 2023

Sep, 9, 2023

Mar, 10, 2023

Oct, 15, 2022