The Protea Hotel by Marriott Mahikeng is near these landmarks: Botsalano Game Reserve, Mafikeng Game Reserve, Mafikeng Museum, Lovisto Tours and Welworths

but after telling reception of my plight, I was moved to another wonderful venue on the premises.

The property is well located within short driving distance of many areas..like shopping centres, sports fields, filling stations, fast food outlets, etc.

The hotel is clean with the cultural paintings from way back in life.

The hotel has conference facilities and its can accommodate 100 delegates and it offers banqueting services at conference venue and the security for cars is monitored 24 hours by security personnels.

They even had Mrs Balls famous original chutney (a South African favourite of mine).

Clean and neat hotel with friendly staff and good food.

My room was nice and clean and very spacious.

The room was clean,  nicely furnished, and comfortable too.

The rooms were really nice, clean and felt safe, though, if you are a light sleeper, bring earplugs, it was really responsive with light walls.

Clean, fresh, friendly and stunning in all ways possible.

The only good aspect was the room - clean, functional and spacious.

The rooms are clean and spacious,wifi and complimentary coffee and tea in the room.

Our stay was short ,however very comfortable 

Clean comfortable rooms 
Bathroom was clean 
Room service was good 
Assertiveness and a quick check in 

I'd recommend that anyone stay here it was a good experience

Nice neat building that is well situated.

Though the rooms were clean, white towels and sheets, the restaurant was neglected.

but they were so humble and easy I was impressed  keep up Dineo and team for that night 

These hotel is very clean and staff always willing to  go an extra mile always with smile they are friendly but professional 
Keep up  I'm coming again with a bigger team

Well secured, clean property and clean decore'd rooms, had shower and bath, great restaurant atmosphere, etc.

When I noted that I was there for three days and would put the bill on my own credit card, there was a change of heart and they let me in.

but they did not charge us for the missing night.

I was quite disappointed when the hotel charged me R25 for a few slices of bread!

It is 2 days since I left Mafikeng and am still unable to utilise the corporate card, meaning I have to use my personal card for business expenses.

The rooms are big, kingsize bed, fresh linen and tasteful decor.

Other than that, a pleasant stay in a well furnished and staffed establishment.

The hotel has an attractive classy ambience.

The starters took 75 minutes and the mains arrived in dribs and drabs over the next hour.

Rooms are decorated reflecting the history of Mafikeng.

Great decor in rooms departing information on local history of the area.

The hotel is very much Protea style, which is nice.

The rooms are average sized, with great decor.

The hotel is new and has a charming reception and decor.

Protea hotel is the newest hotel of the two with a more contemporary interior.

All in all, a pleasant stay in clean comfortable surroundings and we would stay there again.

Well decorated in a clean modern style, with a desk.

The staff was also friendly and well trained.

The Hotel is a very nice hotel and breakfast is exceptional 
All of staff very friendly - would definitely stay again

The staff is very friendly and attentive, had a lovely stay.

Best of all, the staff is friendly and helpful!

Staff are a delight, pleasant, accommodating, helpful and friendly.

The hotel is welcoming, the staff is friendly and helpful.

They are friendly and prompt in their approach.

The staff is friendly, they would not just pass and not ask if you have been helped.

Staff members were very friendly with a very warm welcome.

The staff are professional and friendly making sure that they can accommodate your request.

I arrived at 22h30 (13-14 June) as I was driving from Johannesburg, I was given warm dinner
The room was clean and spacious, I was able to heat the room as there was a cold front
The staff was friendly and eager to assist (with my luggage).

The room was spacious, staff was friendly and the heater was in working condition as it was very cold.

By the following morning Rennies still had not paid, and I was told to pay up or vacate the room.

What pathetic service from an over priced, below par establishment which gets worse every time I go there.

For the amount you pay this disturbance should not occur.

For the high price we paid it was a huge disappointment.

Breakfast at around R190 is over priced and of very poor quality and choice.

The tables looks old, yet the price says something else.

Breakfast was not included in the sky-high price and was not that impressive.

I had called earlier in the day as I was going to arrive at 22h00 and requested the kitchen to prepare me a vegetarian meal.

Guards don’t do anything until asked to reduce the noise levels.

Nor the gent at the car rental desk when we asked where can we go have a meal. ..

Despite repeated requests they were late, some were missing and most were incorrect.

A lot does not work the first time or has to be requested.

On arrival at this hotel, we were told that we should have called to request the early check in.

If you are sitting at the pool after 22h00 you are requested to go to the room rather.

The level of service was acceptable with room for improvement: I have mailed the hotel twice before arrival to request a specific room.

At least all Proteas come with toiletries and this room with a nice bathroom.

While the facilities are great, room are comfortable - the food is appalling.

This hotel feels new and features clean rooms and a spacious lobby area.

Top floor rooms provide a perfect view of the old City of Mafikeng and neighbouring villages.Tranquility and good night sleep as there is no traffic noise at night.

Rooms are spacious enough with air-conditioned, and free wi-fi of course.

The rooms were heated and clean linen to enjoy the winter cold

The rooms are spacious with all the required amnesties.

the rooms are world class and meet the needs of people who are in love with standard.

but these were resolved by the manager Joe Madiba in a very professional way.

I will stay at the Marriott again because I like their rooms, they have desks and nice amenities.

I think they had switched the coffee station and the desk around.

Amazing experience we had with my Team 👌.

but the two ladies helping us were very pleasant and helpful.

On arrival the staff are willing to assist at all cost.

The service was really good, everyone feels genuinely nice and helpful.

The staff is very professional starting from the security at the gate, receptionist, waiters etc.

It is near shopping complex where you can tour and see the place.. near Ramatlabama border post as well.

You can access mega city easily when you stay at Protea hotel.There is a mall some few kilometres from the hotel .IT can accommodate even school children for educational tours,nice conference room

Protea Hotel by Marriott Mahikeng

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mafikeng-game-reserve

The Peermont Walmont at Mmabatho Palms is near these landmarks: Botsalano Game Reserve, Mafikeng Game Reserve, Mafikeng Museum, Lovisto Tours and Welworths

Cannot in all honesty recommend this hotel, the management need to up their game.

The establishment is perfectly placed seeing that its in the middle of Mahikeng, a town with limited economic activities.

There is casino for those who like to play games and having fun.

As a regular visitor I am truely dissappointed to see how everything just went downhill at Peermont Mmabatho Palms Two lights in my room were not working, of which was infront of the buildin cupboard, nothing to mount toilet rolls to fixtures and no decaff coffee in room.

however, the basing in the bathroom was blocked.

The only thing I did not like was the bathroom, it needs serious renovations and retrofitting.

Shower leaked through onto the carpet next the bed, tv remote worked with great difficulty, the food preparation requires more effort as well al overall cleanliness, the overall impression was that it was a filthy hotel, would definitely consider other options in Mahikeng.

The tap was leaking, toilet was loose and the aircon kept waking me up at night.

No hand towels in the bathroom, shower head clogged with lime scale, bath tub with permanent stains, grouting on the tiles coming off, balcony full of bird dropping and more.

To have a toilet not flushing and a shower that sprinkles out a view drops of water with varying temperatures at short and regular intervals from extremely hot to ice cold.

Although the place is newly renovated, their bathrooms and some of the items are still old.

Everywhere just filth, in the passage ways, in the rooms, in the bathroom. Disgusting.

The bathrooms 
too, were a disappointment-outdated fittings with a combined bath/shower, never a happy combination.

Tiles around soil pipe of wc broken out and dirty.

After finally getting acces to my room I realised the doorway to the bathroom was not wide enough for my wheelchair - I again had to complain as my travel had specified that I needed a wheelchair accesible room.

Rotten railings, hotel features not working, outdated everything, noizy aircon's, loose fittings in the rooms, mould on the bathroom grout, the list goes on and just generally not what you would expect from a 4 star establishment.

Dirty closed pool, no kids entertainment, room maintenance poor (shower not working properly, door & lights malfunction).

Only problem was that the hotel didnt have amenities and they dont have 24hr room service.

The shower wall and corners had mould like sections.

Shower in the bathroom, only for midgets, my husband is over 6ft and could not fit under the shower.

Good breakfast, and I wouldn't mind to visit this place again

The food that was served at breakfast was to our satisfaction and offered enough options fot us to choose from.

Their breakfast is nice and one is spoiled for choice which is great.

We had a 9 hour drive the next day and being informed that breakfast started at 6.30 this suited us well.

but the food tasted good.The breakfast was perfect.

The food at the restaurant was delicious and the facilities (Bar, swimming pool etc ) were al in good condition.

Breakfast is average, nothing exciting on the buffet and at least the staff were friendly.

During dinner and breakfast waiters and waitress 's services were good and supportive  throughout.

The breakfast was outstanding and rooms very clean and fresh.

The attentive and helpful restaurant staff also did not compensate for the below-average quality of the food available on the buffet, the Al La Carte menu, and at breakfast.

A beautiful hotel in Mafikeng with comfortable queen bed size, clean bedding delicious buffet dinner and breakfast.

Breakfast had a far better selection than the evening 'Buffet'

however lots of flies were around the buffet section and the food was not covered, this made us sceptical on eating the food.

The breakfast was just fine and the hotel has safe parking.

We wanted a quick breakfast before departure

but you need to employ more chefs because we wait for a long time in order to get our breakfast.

I had breakfast & dinner at the Motswedi Terrace and in both instances found the food quality and service to be of a high standard.

Food = excellent; service = average (staff needs training and direct supervision); environment = beautiful; set-up (unhealthy as smoking casino area is too close to reception and not enclosed). Parking = badly arranged (far and mingle residents and day visitors)

The beds were comfortable and the linen clean.

Slightly new towels will also improve the comfort of the guest.

Apart from this, our stay was quite pleasant, the room waas well kept and comfortable, we slept very well, the meals were really well prepared and enjoyable.

The Peermont hotel group provides above average quality, comfortable, enjoyable accommodation and services wherever they are located.

even though it wasn't what we booked, lovely comfortable bed and pillows.

Great rooms with comfortable beds, lovely to have a sliding door that we could open and sit outside in comfort.

The hotel and room was clean and comfortable.

I received a warm welcome from the very friendly staff.

Perfect spot for a business trip, quiet environs to work, friendly crowd and welcoming people.

An absolute basic anywhere in the world.Notwithstanding the lack of training, the staff were very friendly

The staff was friendly and very professional.

Their showers are vey old school, based inside a bath tub, and uncomfortable to use :(
The hotel staff is friendly and very respectful

The only excellent went to the lady who checked us in and the bell boy who took our luggage to the room was friendly and helpful.

Communication between staff and guest to be stressed on
The staff to be friendly
The hotel staff to be more accommodating to other ethnic groups.

The check in and out is so easy with friendly employees.

It is a pity because the hotel makes a good first impression-very friendly and helpful reception staff, impressive buildings and layout, and two stunning pools in a garden 
setting.

the staff was friendly and helpful upon arrival.

I was welcomed at the hotel and a very friendly gentleman helped me with my luggage to my room.

the front desk staff was friendly welcoming and the process was seamless.

the rooms are really spacious, the grounds are attractive with a mix of typical Kalahari and bushveld flora & fauna.

The staff at mmabatho palms try their level best to provide quality service,

The hotel location is excellent with excellent sleeping quality.

My stay was a wonderful weekend, it superseded my expectation.

For the price you pay, you would expect excellent service.

Fast and friendly service and great quality food.

My wife and I stayed at this hotel for a weekend and were unsure what to expect.

Based on previous Tripadvisor reviews and the fact that our room was only about R1000 with breakfast, I did not have the highest of expectations.

but the food quality has gone down - I stayed at the hotel in 2010 and 2011 and the food was very good - it is now average.

It concerns us as guests to hear terrible retrenchment strategies employed by Palm Management.

Receptions taff were unwillign to help and unfriendly and really gave me the impression that I was disturbing them from talking to their friends.

Temperature wasn't constant and sink drains extremely slow.

Noisy guests don’t help the ambiance either,

This could be done by means of separating the gambling block/casino from the main hotel as in some cases the gambling patrons can be nuisance to the hotel guest due to noise levels.

The only thing that got to me was the noisy guests.

My first night was a horrendous experience, the only thing I could eat was 'Stir Fry Cabbage' and 'Pumpkin' I must

1)	No Milk in the Room
2)	TV channels not working – phoned maintenance 3 times and eventually after dinner gave up
3)	Loud door banging the entire night outside which resulted in me not sleeping
4)	Air Con as loud as an airplane motor.

After a long journey driving to get to the hotel, it was the last thing i wanted to hear.

Our room was located on the south side of the hotel - above the restaurant - so it can get noisy

After the smoke, the noise factor was extremely intrusive.

There was noise from around 7pm until 2 am in the morning on a Sunday night.

Air conditioner kept us awake all night, would not switch off, finally found the main switch and turned it off at the wall.

At 9pm I was woken up by 2 staff members delivering those coin like chocolates much to my disappointment

so once again we had to eat in the lounge with a table full of noisy drinkers.

Beds were hard with noisy plastic undercover (mattress cover).

Walls not sound proof, luckily I did not have noisy neighbours and had to be up early.

The air-cons are old and sound like they are powered by jet engines.

The restaurant staff is constantly in clusters talking about dissatisfaction over failure of the company to pay their UIF claims.

No onion rings and no sauce for the steak.

Main door not working, sliding door dysfunctional, stale food at the restaurant, poor service from staff.

They are inattentive in the restaurant and at breakfast there was no coffee.

However when we arrived at the restaurant nothing was ready and after waiting 15 minute.

But I did not like the fact that the main entrance of the hotel is closed after 10pm & guests have to enter through the casino & the pub entrance.

though the booking is dinner inclusive if I am not feeling like buffet or don't find anything to eat there , they should try and accommodate the order I would like for the day.

No information given at all about meal times, where the outlets are etc.

I was told I could only eat in the restaurant.

The food does not qualify to be served to dogs.

Food was cold and dry both breakfast and supper. Then, get accosted by an employee after leaving dining room shouting, in front of other guests "YOU MUST SIGN YOU BILL!"

Meals were tasteless with no presentation.

The dinner menu only had 1 vegetarian main meal which they did not have on the day, so I opted for another dish - and they also didn't have the main part of the second meal.

but on my last day luch was prepared for us into takeaway containers (not sure why), but we took it and ate it at the restuarant.

The worst experience of this restaurant was when i made the booking telephonically, the lady named "Neo" was very playful and did not sound professional at all, for such a big brand this was disappointing, she did not ask relevant questions like what time we would arrive etc, she also sounded bored when i asked her why she was so playful.

The hotel is great i can't complain,but i edge the employees to pay attension to small things that i mensioned on the first page of my survey.Otherwise you guys are doing such a great job and im willing to come back

Unless the hotel improve its service starting from reception to the restaurant dont think will ever set my foot there.

Check rooms before letting the guests in, have good maintenance staff before you decide to advertise for special week-end.

I have made some recommendation especially at the front desk.

I was impressed with the hospitality of the staff.

A good hotel with great gardens, good reception area, attractive from the outside.

the receptionist welcomed us and helped us very nice and provided with all information needed.

He promised that he will attend to our table personally as the previous waiter was a trainee.

Sep, 7, 2022

Mar, 7, 2022

Feb, 26, 2020

Oct, 14, 2019

Sep, 17, 2017

Jul, 3, 2017