P.S - we availed the festive offer which includes and additional complimentary meal along with the breakfast , we took one at the Fern Tree and another at the Grill , the Fern Tree was way way better than the Grill In terms of service , food and Ambience.

The welcome team welcomed us and since we were celebrating my 42 years of practice, the cake decor was prepared.

The property perched on the top ,well laid our keeping the environment in mind .Spacious rooms with large glass to view the misty hills and the thick forest .Restaurants where their team of chefs churn out the gourmet delight be it Indian , continental , Italian & Coorgi  Their cocktails require a special mention .Right from the check in staff , Buggy drivers .housekeeping and serving staff all ensured we thoroughly pampered.

We are grateful for the warmth and hospitality of all the staff that worked behind the scenes to make our stay truly memorable.

The scene from the infinity pool and lobby was spectacular with mist and clouds constantly coming up.

Pros:
Location and ambience
Food quality and taste
Courteous staff at the lobby, Ferntree, Jiva Spa
Focus on sustainability

Cons:
Absence of sunblock curtains for late risers
Slow service at Grill
Absence of a cultural program despite property being fairly occupied (restricted to Saturdays)

Col.Muthanna who is running the museum within the property, it was really great to hear about the local culture and various traditions and architecture details from Col.

The property blends into its surroundings and has perfectly preserved the natural forest around it.

Pictures or words cannot even describe the views and the ambiance.

They helped me put a perfect vibe for her birthday.

The ambiance and choice of restaurants could

The breath taking view from the lobby and the comfortable seating and relaxing atmosphere makes sure one does get out of the mobile addiction and soak in the nature and silence of beautiful surroundings.

Jaccuzzi, Infinity pool, kids activity area all designed to make experience totally memorable.

Team from reception and restaurant was really good, Manoj and Narayanan made our rooms fantastic especially a special decoration we loved it.

Narayan and Akshay did a beautiful decoration for a special occasion for us.

Our arrival was sweetened by a traditional Coorgi style welcome that included tying local scarfs/turbans and a warm cup of jaggery coffee all offered by the ever loving staff.

Shreeja house cleaning cleant well and decorated our room making us celebrate anniversary well

Chef Akhil made amazing lamb biryani and truly the best taste it had ,
Chef atharva mutton dish was yummy . .

It was our anniversary and we mentioned that before hand and they decorated the room well

but it unfortunately wasn’t heated and the steam room wasn’t working, I am sure they have fixed it by now)
Other than that there was plenty to do in the hotel itself that we didn’t bother to step out.

To start with , the google maps navigation from Bangalore is quiet poor and this is something taj needs to fix by contacting google barely any sign boards of Taj to guide customers.

but no sooner had we complained that it was fixed.

But thanks to Mr. Mahesh, who in no time came up with a wooden plank and fixed it in-order my son would not slip through.

The approach road was getting fixed and ride was a bit bumpy.

Tip: don’t follow the google map if you are coming by your own vehicle, its wrong and the hotel should fix it up, we got lost and had taken a detour of 20mins before we realised.

Kudos to Taj for creating an environment friendly experience amidst a beautiful rainforest. I might miss out on a few names

I would say everyone was so cool and friendly that you just love it ❤️

The staff were exceptionally courteous and friendly.

Every staff member is very friendly and helpful, they definitely make sure that they make our stay very comfortable, the activities are amazing, great food and the view from lobby is enough of a reason to visit the place

The staff at the Ferntree Restaurant was outstanding - friendly, understanding!

The service is great too, everyone is warm, friendly and always willing to help.

Gautam in Grill Restaurant---he is so friendly and warm hearted.

The resort is pet friendly and the staff are very friendly, kind and accommodating.

Duck feeding and other games to keep children/Parents engaged

Trek and walks arranged within and out of the property

Restaurant - Very young and friendly /courteous team, excellent service.

Great place friendly staff and exquisite location .Great food , awesome views .

Our stay was made special by most of the friendly staff naming some - Gaurav who helped with confirmation to Muskaan to helped in check-in, Padmanabhan and his team from the SPA to Ambika and Wiami and Nishit from the Ferntree restaurant, Pradhan who gave us the tour of the property.

Extremely good stay and weather with villa rooms, very hygienic and the staffs are real friendly especially Ms. Muskaan and the entire teams including the chefs who were very humble and lovely,

The warm and friendly staff made our stay memorable!

Was very sweet and friendly with my daughter.

The staff is very polite, friendly, and went out of their way to help.

Absolutely best house keeping team, sweet and friendly front office, one of the best Spa team in business, unmissable property tour with naturist, immaculate safety and transport teammates, and relentless property maintenance team made our stay a bliss!

Extremely involved and friendly, Chef Atarv made our food experience great during our stay.

The food was delicious at the Ferntree restaurant and the restaurant staff was friendly,

Room service was handled by Sonu and Jyothi and both were quite friendly and helped with everything we needed.

Faced persistent problem with hot water availability in the shower, short bursts then vanishes.

Hot water got over - was told cannot get hot water because it rained. Overall not worth 35000/night - definitely missing the "TajNess"

The showers and mixers were not working properly and the hot water was very erratic, causing one of our friends some burns.

We had to call in a plumber to get the hot water tap running, who took 20 mins to correct the tap.

but Taj is nestled further well within the forest)
The hot water can sometimes take time (for few minutes) during bath - since I assume its through a gas geyser - can sometimes be a little annoying when you lose hot water for a few minutes in the middle of your bath !!

There was faucet leakage issues, hot water problems.

But there is never enough hot water to fill it up.

I was not able to get hot water in my room in the morning, which to me is a basic requirement in a hotel of this level (and of most levels below it), and my complaints about this were responded to promptly

2 hot water Jacuzzis,health club, WI fi, a museum, recreation room, table tennis it's all there.

Not sufficient hot water for the bathtub
2.

The buggee service to go around in the resort is so helpful and prompt (mostly).

We really appreciate the kind and courteous staff of the hotel, be it the restaurants, spa, front desk and buggy services.

but my verdict: Staff at Tamara is much warmer and food + service is better.

Special mention to the service and Narayan who made our stay very comfortable

Service, restaurants, rooms, activities were all great experiences.

It is very rare to find a property where staff from all the areas put their best effort for their customers, Taj Madikeri is a finest example of such a customer service excellence.

We stayed in the Premium Villa - Best experience inside the Resort, Tasty food, Hospitality at its best and the way the guest requests were handled definitely top notch service we got !!

Next, I would like to appreciate Gloria and Ricky Jena for their outstanding guest service and hospitality.

Food was amazing too❤️ Specially the view from room, i would say wherever you go the view it's just stunning 

Service at the restaurant was so fast and food taste was delicious 😋

Front office staff specially Nabeena was so friendly.

I sincerely thank Mr. Anant, Mr. Akhil Sharma, Mr. Shaun Cooper, Mr. Atul, Dr. Padmanabh, every one of the house keeping, in-room dining and service staff.

Great service, large and well designed rooms giving a sense of unlimited space, outdoor  temperature controlled pools and jacuzzis , a small lake and a spa with class, all add up to a superlative experience.

Chef Akhil for the impeccable service extended to us, they made special and custom made dishes for us.

The spa and restauran teams deserve a special mention for their service!

The politeness of the staff, the service, everything is just mind blowing.

From their housekeeping team(we have DAPHI and STEFINS to thank for that specifically), the yoga instructor(AKSHAY) and their food service staff(RICKY specifically and others as well); is simply the best!

All together it was a perfect holiday great service by the housekeeping team as well was very much touched by their services .

They made the hotel without cutting a tree, the service is superb and we have so many options for restraunts .. 
I’m a taj hotel lover ! !

My best praise is for the reception team.

Notable employees who kept us very comfortable were , Muskan The receptionist , Bhuwana and Wuimi - the waitress at Fern tree and the room service boys - Sonu and Partho.

The staff there are always willing to accommodate any requests.

Awesome experience,  amazing time , always taj, food was super, amazing staff, all took good care of our comfort, view amazing , yoga was outstanding,  heated pool was super , kids activity outstanding,

Akshay + Ricky + Wuimi in the restaurant, and Nabeena at the front desk went out of their way to  support.

That is just the time all the staff comes).

but not the least, all the staff at Muddy boots, special mention to Nitin, we thoroughly enjoyed our trek !

The Bella Coffee they serve at reception is super good.

The staff was super courteous and helpful.

The premises, villas, reception area are tuly premium.

Big shout to these gentlemen and the lady.

True Professional in his interactions, good listener and ensire personal attention was given to us during Lunch, Dinner and Breakfast.

Aforesaid 3 folks made our stay wonderful.

It’s a superb property with amazing views.

disconnect from the world as you get the real view in front .

It is a lovely property at a high altitude and we got a scenic view from our room of the lovely mountains and forest.

Located right in the middle of the forest with a view to die for.

The location of the property right in the middle of the rainforest is breathtaking.

The location & the view from the reception is unarguably amazing.

From the time we set foot in the hotel, the view from the lobby, to the JIVA Spa experience, the breakfast, the pool , the rainforest walk , all of it was out of the world.

The hotel is situated on a hill and offers a spectacular view of the surrounding area, trees, vegetation, and forests.

View of the valley from the main porch, the greenery and to top it all the ever welcoming staff.

The villa we were staying had amazing views and the housekeeping team always kept our room clean and tidy.

Surprise birthday  cake for my wife which was very delicious :)

This Resort definitely deserves 5 stars for the facilities offered to the guests, taking them around the property in the buggie, any calls made to the reception in 5-10 minutes staff come to your room, Best of fog, scenic view from every room in the resort one can witness and lip-smacking food (kudos to the chef Akhil again) 

Definitely recommend anyone to visit this property and enjoy your stay 

Next time will try to stay in Luxury Pool Villa.

One of the best property amid Nature.. relaxing between the trees surrounded by Mountains and Clouds.

Set in the secluded corner with breathtaking views/ topography, experience at Taj Madikeri Resort is further made memorable by the warm hospitality and tajness shown by the entire staff.

The hotel is located very well and views are amazing .

The lobby and the views are breath taking.

The mountain ranges comes and goes away with Cloud in every few min.

Taj Madikeri Resort & Spa, Coorg

hot water

view

service

decor

but getting hot water from the central heater was a pain.

Go prepared with some woolens and proper rain gear,property doesn't show the detail that basic deluxe room is non AC and in winter or even you feel cold and ask for heater in room it's on chargeable basis 500+gst per day .so that was not an good experience, leaving this aside food and location and rooms are quite pleasent

We also asked for heater as it was raining and seniors were there.

but because of weather could not use, may be they can think of installing temperature control pool in future.

If the weather is right, the AC is not needed. 3.

They have not even provided an exhaust fan in the washroom to mitigate this at least to some extent.

The rooms are really ordinary, no ac, not very clean either.there were huge snails in the falls we had to call the housekeeping team to get it removed.

The rooms are damp, there is no exhaust fan in the  shower.

Cons : There is no AC and Refrigerator in room. Regards;
Pritam.

Furnitures are old, dusty, no AC, no closet, you get shampoo sachets

The rooms do not have AC and we did not feel it was required even during the month of May.

The has no AC and we didit even required AC inside the rooms.

The accommodation is in the form of standard non AC cottages.

This resort do not have AC facility in room so travelers going in summer should notice this.

May be looked into upgrading the facility with more amenities like play area for kids, music at restaurants, must install AC and fridges in the room.

Unfortunately when we went it was hot, and the only respite was running the fan on full and keeping all the windows open.

We were conscious to take bath during the day to avoid the cold water at night.

Food was cold when served, also the taste was not that great .

but the hotel provides us with cold water bottles whenever we need.

but we didn't really need it at all as we didn't even have to switch on the fans the weather was that cold!We received full 4g coverage of Airtel for any emergency office calls.

Swimming pool has cold cold water, nobody ventured to get into it!

Room service was atrocioulsly expensive ( Rs 90 for a 12 Rs cold drink ) , Empty plate / Ice Box unbelivebale prices quoted hence not availed.

Due to the rains the room was cold and damp.

As we visited in Jan, water in the pool was quite cold.

Kids started dancing when adults savoured the food and enjoyed the cold night in the company of groovy DJ music

We moved into our room by 11PM for some recap of the year about to be gone-by leaving us nostalgic for many many moments we shared.

u have to swim in this pool to enjoy the view around even more, make sure you are prepared for the cold temperature if you happen to be in coorg in the winter.

The weather was just right - not too cold nor too hot.

Regarding coorg / madikeri pls Don't expect the climate to be too cold like ooty r kodaikannal.

though is was not that cold, the bonfire during the late evenings gave us a romantic feeling.

Though we did not get to use the amazing pool by the restaurant due to the cold weather.

It was too cold inside & I asked reception for some room heater/hot air blower.

TV is available for in-room entertainment if you do not want to go out during the cold winters.

A huge shout out to Dharani and Rajesh who arranged flowers and cake along with a beautiful room decor to add feathers to the surprise I planned for my wife.

Rustic wood cottages surrounded by greenery.

Dear team , I got excellent service from your side for 2 days along with fresh ambience ,wonderful dishes in the restaurant and amazing spa experiences.

Location - Serene and beautiful nestled within lush greenery.

The cottage we stayed was just wonderful and the ambiance was excellent.

Right from the reception desk with Ms. Dharini to Mr. Shiva Kumar and his staff at the 'Mask' restaurant, we were touched by their warm welcome and charm.

It was an amazing stay would recommend everyone, it not only has a great ambiance

but had a cozy stay
Truly heritage feel in the rooms
Restaurant serves good range of tasty dishes in buffet breakfast and dinner 
We had opted for 2 cottages as there is no option for family accommodation

Swimming pool comes with a very heartwarming and pleasing view.

The place, vibe, food, location, rooms,ambience is just at another level.

Well maintained rooms with vintage interior looks, eco friendly campus and good view from swimming pool area and restaurant.

The cool ambience and the appetizing food adds to the charm of the place.

but all units have amazing ambience and service
The room service and overall service on site is very diligent and quick.

Heritage resort has adapted the beauty of Coorg in its property design and location.

The rooms are themed in a classic Victorian style theme.

The rooms are spacious, quaintly rustic and homely.

enjoyed peaceful green environment and view around .

A very beautiful resort in beautiful place called coorg.The resort enhanced our stay at coorg with its breathtaking ambiance and courteous staff.The food was good with decent varieties.The highlight was the our room in which we stayed.we booked a one bedroom villa and it was a once in a lifetime experience.They could have arranged for a battery car for transport within the resort at least for the senior citizens as resort itself was huge plus The indoor activities could have been better by having more board games.overall we had a good time at the resort.

I liked the ambience and how it is being maintained: very cordial staff and good service.

Very close to nature and the staff is very friendly and cooperative.

Upon arrival we were warmly welcomed by the staff and general manager. The staff was extremely friendly, the restaurant very flexible (appreciate this!)

Had a wonderful stay at Heritage Resort Coorg, everything thing was well maintained, people were friendly, rooms were large and clean.

His friendly attitude and helpful nature made our trip very comfortable.

Dharini, Rita, Chinnappa all were friendly and sweet.

The staff was very friendly and some of the restaurant staff went out of their way to make our stay special.

A very good place to experience the nature bliss
The staff was friendly had a good experience food was tasty😊
The rooms were maintained well all the amenities were good 
The ambeince was beautiful 
Loved the place

The staff were very courteous, especially dharani was friendly and the hospitality was excellent.

The entire staff was very friendly and cooperative.

Staff was very friendly and also the manager Mr. Shivkumar makes effort to talk to guests to know about their likes and dislikes.

The staff also is very courteous and humble, Special thanks to F&B department Mr. Shivkumar who was really friendly.

Super friendly staff - Ms. Dharini helped me arrange a special table for my gf
6.

All staffs were very friendly and they helped us carry the luggage from/to the car whenever needed.

Amazing and friendly staff, a good spread of food.

Amazing hospitality, goof food and really child friendly.

The staff was very friendly and the service was very good.

excellent room services..Neatly maintained environment..

Good communication and friendly behaviour from staffs like Dharani , Rita and male  receptionist, Mr.Nithin, restaurant Manager and other people's from restaurant.

We had to request to reception for hot water many times.

Yes, the water in the room doesn't come hot instead it's lukewarm for most of the times during the day.

Avoid going in February as the days are hot and not much can be achieved by stepping out between 11 AM and 4:30 PM.

All false things will be told like keep the tap open for 15 minutes then only hot water will come in the shower.

Rooms are not well maintained, partition between the bathroom and room is not properly covered due to which water droplets from hot water were forming on all over the walls in the room and water was dripping from them.

Only things missed were the Individual Geysers at in the cottages, we have had a little trouble in getting the hot water and room service charges for dining is little on a higher side, they charge >Rs50 for every dish we order, we end up paying 250/- to 300/- extra for each lunch/dinner.

Not a glass of juice or water with hot towel like in other properties in this price range.

The doors of the bathroom and windows were so weird had to push it with so much pressure to open and close it.The floor of the bathroom and room was so dirty, it was a complete put off,and the bathing water was not hot .

but We were really busted out looking at the leakage in the sealing in the next day morning- Enquiring at the reception a women replayed saying due to rain in night, I was pissed off( 5 star resort cottage is leaking due to rain)
* Need to call to the reception everytime to provide hot water in bathroom.

Need a little more maintenance with the rooms and hot water supply,

The hotel turns the hot water off .. its centrally controlled.

Room:
Basic room with hot water kettle
A TV with cable network
No Iron Box/Board
Toiletries were not new.

The hot water supply was round the clock.

shud be more hot specifically in winter season.

The hot water was available only in the mornings.

The passageways are inconsistent with gaps and the dull pathway lights during night time is inconvenient to elderly travellers with poor mobility.Heritage Theme and biodiversity conservation is commendable

Although we could not fault all the staff working there, unfortunately the management of the resort was poor.

No wardrobe , no mini bar , poor toilets are untidy with low quality cp fittings.

and a good excuse / reason + poor service = good service.

it was like bagging for room after reaching this property  11 hours long journey by car, we found the poor support and neglected front desk staff.

The road to the resort was in a poor state

Considering the tariff, this was in poor taste.

Let me brief out the negative things first..the lighting in the compound during night times is poor.

The flooring is of poor quality stone which looks cheap.

but high finish is required.Pathway lightings are poor to be improved.

One important point you need to consider: The cell phone signal ( i have an airtel connection) in this area is very poor.

Thanks to the Spa staff Pooja for being so courteous and suggesting us the best service for us.

Mr. Shiva Kumar, Senior F & B Executive, whose efforts towards making guests to feel at home, keenness to hear to suggestions for betterment to restaurant services is worthy of mention.

Amazing place, great service and awesome views.

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