There were lots of nice touches in the room from a fully stocked bar area to the tv in the bathroom mirror; and from the Bose sound bar to the high end bathroom amenities.

We also loved some features we'd never seen before, like a TV in the bathroom mirror.

The room was clean and spacious and had lots of extra touches including an expresso machine and tv in the bathroom.

The rooms are fantastic; spacious, updated, luxurious, as are the bathrooms (which has an in mirror TV, very cool).

Bathroom area is really great and TV inside the bathroom mirror is really unique thing I have seen.

The suite was the largest we have stayed in in a hotel with many little touches that made it special, like the TV in the mirror in the bathroom, wounderful bath towels etc.

They are huge, a huge dressing room, large bathrooms with tv in the mirror.

Extremely comfortable bed, mirror tv in the bathroom and fruits waiting for you in your room upon arrival.

A rare to find and spacious dressing room leads into a full luxury bathroom with double sinks, seamless TV in the mirror, separate shower, tub, and water closet.

The bathroom was my favorite with the deep tubs ,marble , built in TV in the mirror and free standing shower.

They need to speed up issue resolutions as I found extra charges in my room bill which delay the check-out process.

We also had an electric car in valet that was always charged.

Booked with Amex FHR and did NOT receive a room upgrade.

It's disappointing the hotel did not honor their partnership with Amex.

but is a credit of $30 in reality, which is impossible to match (the whole menu is hight than that after taxes and tips).

but charging $750 for two massages are insane.

No charge late check out when they can do it.

(Gregory saved my credit card from being lost forever when it fell by the pool!)

but since this was last minute, we chose to burn some AMEX points and splurge a little.

I booked the hotel through the American Express Platinum card, meaning that we were entitled to a few perks.

My girlfriend was traveling alone and needed to use my credit card.

but the Viceroy L’Ermitage was offering a discounted room through Amex so I decided to try it out.

The hotel could also do with a coin laundry as not everyone thinks a 12 USD laundry  charge for a shirt makes sense . .

I just don't like it when you get a call from the front desk at 12:25PM asking "if I need assistance with checkout" when I had already told the front desk upon check in that I would be utilizing the 4PM late check out that goes along with the AMEX fine hotels program.

The folio charged OJ twice and also did not deduct 100 dollar promised for some sort of engineering problem they had in our room.

I booked through Luxury Hotel and Resort Collection which is a benefit of the Chase Sapphire Reserve credit card.

One criticism I have is the ridiculous charge of $50 a night for parking- crazy!

after calling to confirm of my accomodations with the hotel, they tried switching it last minute and forcing me to buy another room. And one of the concierge women Ashley tried to charge me for valet service every day (regardless of the fact that i didn't bring a car)

I then discovered a charge on my credit card which I was not expecting.

Incredible hotel only downside is still awaiting a credit back to my account for an overcharge the front desk messed up on.

Very quiet, private and upscale experience for those who want luxury without the fuss.

The monogrammed pillow case was an added touch of elegance that will allow me to remember L'Ermitage and go back sooner rather than later.

When one pays a premium, especially in a renowned location like Beverly Hills, there is an expectation of exceptional service, luxurious accommodations, and an overall unforgettable experience.

but the little details and the luxury rooms are unmatched.

Truly some of the best 5 start luxury service I have ever experienced.

The quiet luxury of this hotel was an incredible experience!

but at the end of the day it's  mostly about the room - the comforts, the bed, the bathroom, the lighting, and everything else one seeks in a luxury room.

Very comfortable and high class luxury hotel, a safe recommendation.

What a wonderful, fascinating, luxurious experience we had during our stay in LA.

It was pure luxury to stay at L'Ermitage.

The beds were super comfortable .. amazing duvets and luxurious pillows .

Unlike other 5 star factory-mega-hotel in Beverly Hills, L’Ermitage offered a very welcoming and pampering stay.

I highly recommend L'Ermitage to anyone who wants a luxury hotel experience.

A special mention to Aldo, who drives the hotel's complimentary luxury Mercedes (to anywhere within 2 miles of the hotel) - he is a true gentleman.

Walking distance to Rodeo drive and shops.

It is within easy walking distance to Rodeo Drive;

Close by Rodeo drive, unique tailoring of check in and check out times, quiet and spacious.

The location is really close to Rodeo Drive.

Easy walking distance to Rodeo Drive and surrounding shops/shopping.

would recommend this boutique hotel in a quiet residential area to anyone wishing to have high level service, extraordinary attention to detail, spacious and perfectly appointed rooms, and be walking distance to Rodeo Drive.

Walking distance to Rodeo drive, sprinkles and multiple other shopping and restaurants.

This is a small boutique property with excellent service in Beverly Hills close to Rodeo Drive.

Walking distance to Rodeo Drive..  Staff was very pleasant and always trying to please.

Walking distance from Rodeo Drive,  this place Is more than you can see.

Nice hotel, very comfortable and spacious, stayed in icon suite, wish bigger suites are available online to see the rate could have stayed at the royal suite didnt even know that existed.Views are nice, close to rodeo drive

A fantastic location that’s within walking distance to Rodeo Drive.

Close to Rodeo Drive if you like shopping.

The location is pretty good- close to Rodeo Drive and other points of interest.

Walking distance to Rodeo Drive and many restaurants and bars all near by.

but we got complementary suites with beautiful view and close to rodeo drive.

Beverly Hills is by far the nicest area to stay in and this hotel is located very close to Rodeo Drive.

Best part was it is in a quiet area that is still walking distance to Rodeo Drive.

It's location is walking distance from Rodeo Drive.

It is also walking distance from Rodeo Drive so if you want to do some serious shopping and do not worry about parking, this is your hotel.

We also enjoyed the roof top pool and fitness area.

The rooftop pool is great, and we loved the Veuve Clicquot pop-up / partnership for the summer.

Extremely friendly, great roof top pool and the open air cinema was an added special touch.

We were tired at the end of our trip and enjoyed a couple of afternoons by the rooftop pool, which is a lovely, relaxed space with views across LA and to the hills.

The rooftop pool bar area is fun and peaceful.

We especially loved the rooftop pool & lounge area - our kids had the BEST time with the cornhole and jenga sets!

5 Star Weekend Holiday at L'Ermitage enjoying roof top pool and services.

The rooftop pool = exceptional views and staffing, with full-bar and serving premium signature restaurant meals.

Great bathrooms with tub and other amenities like heated rooftop pool, spa, etc.

Large and perfectly designed rooms, lovely rooftop pool, and by far the best staff of any hotel in Los Angeles.

Super good food and drinks, stunning rooftop pool, helpful concierge.

The pool is on the rooftop with a couple of cabanas and a couple of dozen day beds.

From the rooftop pool to the insane service to the staff everything is perfection.

The rooftop pool was really nice and there was NOBODY there which was great.

There are the obvious reasons, like the private pool on the rooftop  or getting help with last minute dinner reservations,

The rooftop pool is heated which was welcoming to the cool weather.

Rooftop pool is magnificent and the staff there is very attentive.

Great food, balconies, very clea, great room service, rooftop and rooftop pool, awesome fitness center

Viceroy L'Ermitage Beverly Hills

creditcard

rodeo-drive proximity

luxury

rooftop pool

The bathroom was large with plenty of counter space, a makeup mirror and TV (love!).

Our daughter also loved the tv in the bathroom and sought it out for fun.

The room was spectacular, they even provide you with a TV in the bathroom!

There are TVs in the bathroom, living room and master bedroom.

We were upgraded to a suite which was nothing less than spectacular and my son especially appreciated watching tv in the bathroom while taking his bath.

Spacious, clean, and well equipped rooms.

The rooms are well appointed, room service is excellent, the facility is well-maintained and very clean,

The Culina showcases an Italian menu and the facility is outfitted with indoor and outdoor capability.

Hot tub was a plus and very open air gym was great.

There is an adjacent open-air gym that I did use

The staff are brilliant and attentive, the facilities are well maintained, and the restaurants are always 5*.

Enjoyed my weekend stay, loved my room, gym facilities was great, Culina restaurant was delicious, hospitality staff was professional and attentive,  location was perfect for all my arts and museums needs, definitely coming back

but the fitness center and spa were certainly gold standard when I checked them out.

The amenities include everything a hotel guest could ever want - an indoor/outdoor gym (felt way safer working out here), a beautiful pool and jacuzzi, fantastic dining options and house car service.

but they got me set up with a temporary key that allowed me to access gym, pool and restaurant.

* Fitness center: Airy and outdoors, next to the pool.

Mamadou, Zach and Hannah at the front desk always made us feel welcome, helped with a couple tricky issues and made sure we were able to use the fitness suite when we needed.

The tropical/citrus grove adorned atop the rooftop pool with adjacent outdoor gym is too unique for a city environment.

Great wellness room with excersise equipment  and all green oriented no plastic bottles no wasted materials.

Rooms, facilities and restaurant were everything you come to expect from Four Seasons.

The gym is semi open air and it is well equipped,

Professional staff and clean room with comfy bed and great fitness center!

Nice reception areas to watch the  world go by and “feel the atmosphere”  

Excellent facilities and if we return to LA there is only one place to stay

If i could give this hotel 6 stars i certainly would, every member of staff we met whether it was the gym (which has the best most advanced equipment) was friendly and couldn't do enough for you.

For the cost of a stay at this location, these issues were completely unacceptable.

but food is not good and totally overpriced.

For one, the room service food is quite disappointing - I found the breakfast and late night meals very mediocre, especially for the price charged.

Yes, it’s all expensive (especially when dealing with a sterling: dollar exchange rate)

The pool menu has a silly “admin tax” which they explain as essentially a cost of doing business.

On our arrival at 10 PM @ LAX, rather than fight thousands of travelers trying to catch an overdue shuttle bus to an understaffed remote rental car location, the hotel provided a waiting car and driver for no more than the cost of a one-day rental car that I would have had to pay $50 for overnight parking.

but comparable hotels are priced the same.

Please do not think this is a paid review because its glowing - I’m a pretty tough customer so know this review is well deserved.

Now, it is quite expensive and is luxury hotel.

Very disappointing service at a very expensive hotel.

And also there was only a bathtub - no separate tub and shower which I consider to be a given in such an expensive hotel.

however not up to scratch especially for the outrageous pricing.

I expect more from Four Seasons and the price for the room.

My only criticism would be the price of parking, which I feel is very high with a price of USD 46 a day (ex tax).

but given we had chosen to pay more specifically for this feature I would have expected some other approach --- and wondered why we were even able to "book" the room if it wasn't available in the first place. Location.

but my one criticism would be that the master bathroom was small for this level of suite and price tag.

Jonathan Peterson from Security, Clint at the concierge desk, Jane (server) at Plant restaurant, Joe (server) at Culina, Freddy and Lily at the spa.

Make sure you get a great spa treatment or get a swim in at their pool.

The property is heavy on a resort-feel with a saline pool, an indoor/outdoor gym and lets not forget the Spa.

Chen, Piel Skin Care, Aurora Foot Spa, The Artist Tree, The Body Pilates, PANACHE BRIDALS, Chabad Sunset Strip, Experience Holyland Tours, Israel Tourism Consultants, Chagoury, Bleu Nail Spa, Hole 19 Bar LLC, Murad Store & Skincare Spa, Wat Po Thai Spa, Bais Chaya Mushka / Bais Rebbe, Matty European Skincare & Cosmetics, El Leon Spa, Mindi Walters Skincare, Karafuto Skin Care, Privileged Beverly Hills, F.A.K.E.

however spa services not available yet i did laps in the gorgeous clean outdoor swimming pool every day.

The spa staff was also great, quite frankly, everyone there is amazing!

You can take a walk and notice all the beautiful architecture and shops nearby or you can stay in your room and get a massage or just relax.

And no extra fees for just hanging out in the spa and relaxing

Everything about this hotel is excellent and over the top.The food is great .I recommend the swimming pool and steam room "the best".

The pool staff, spa technicians and concierge team are always on their game and always consistent.

They have a great, relaxing pool on the fourth floor, along with a nice spa and gym.

Love the gym, spa and poolside area, comfortable rooms, great food selection with excellent vegan choices, welcoming, professional and efficient staff.

The rooms are great, the food is excellent, the pool/spa provides a perfect get-away, and notably, the entire staff is caring, helpful.

The pool was great too, we got a cabana package one day which we got massages, which were VERY relaxing, and then the cabana to just relax at and had great service.

Followed that with a wfantastic spa treatment, and again staff in the spa were all top-notch (there's a theme here!).

The amenities (pool, spa) are great, and they're dog friendly and really cater to the four legged guests.

We have stayed at the Beverly Wilshire which was also very nice

*I just want to add one more line comparing the 4seasons LA and the Beverly Wilshire.

Of course Uber is always an option to Wilshire which is a short distance or the hotel offers transportation (if available) to guests within 1 mile of the hotel.

Location helps avoid some of the congestion for Beverly Hills, West Hollywood, Mid Wilshire attractions & restaurants.

but star gazing and eating Poke salads 

I've been fortunate enough to stay at the Beverly Wilshire, the Peninsula Beverly Hills and theBeverly Hills hotel, and the four seasons is the best of the four in my mind, pound for pound 

Make no mistake, it is super pricey, yet the fact is people will pay for the best, when it is the best..

If you want a busier place in Beverly Hills on Rodeo drive ("Pretty woman" location and close to new downtown "Nakatomi tower"), their another hotel Wilshire by Four Seasons is probably the option.

It is much more reasonably priced than its sister hotel (Beverly Wilshire).

We've stayed at the Beverly Wilshire in the past, and while you have a longer walk to Rodeo Drive from this property (~15-20 minutes) you're very close to 3rd Street with a TON of great dining options.

Beverly Wilshire is a great place to stay when visiting Los Angeles.

Love the Middle eastern menu and excellent service in the main dining room and outside tables on Wilshire Blvd.

I  stayed for almost 2 weeks and loved the location -  it is quiet and more private than the one at Beverly Wilshire.

At these prices, I'd recommend other hotels in the area, such as the Montage or Four Seasons Beverly Wilshire.

At our last stay in Beverly Hills we were at the Four Seasons Beverly Wilshire so thought we would try this one this time.

I have pretty high expectations at a Four Seasons and generally this property met them, at a price several hundred dollars a night lower than the Wilshire or Chateau Marmont.

I liked that the hotel was not in the thick of things (compare to FS Beverly Wilshire and the Montage).

I guess I've been spoiled by the Wilshire Beverly Hills !

Love the location of this property, being conveniently located in between Santa Monica and Wilshire.

Less flashy than the Beverly Wilshire and tucked away on Doheny it provided just the right blend of luxury, comfort, relaxed style and outstanding service.

I personally liked this hotel more than the Beverly Wilshire it is smaller and cozier which made the excellent staff even more attentive to our wants.

If you want to be in the thick of the scene, try Four Seasons Beverly Wilshire.

Four Seasons Hotel Los Angeles at Beverly Hills

price

wilshire

facility

Upon checkin Lauren had upgraded us (I am Marriott Platinum) to a junior suite which was very roomy, with a great view and had all the amenities including a large tub and a tv in the mirror.

The room was very spacious and had one of the fancy TV in the bathroom mirror.

The shower was HUGE, and there was a built in TV thing in the mirror- so so cool.

Truly loved everything about the club lounge - thank you for a great experience.

We enjoyed all our meals in the club lounge.

Lovely experience Club Lounge is superb, room was huge, staff excellent, as mentioned cannot fault to be honest.

We enjoyed the club lounge thanks to the upgrade certificates that arrive every year with the Chase Ritz Visa.

Our friends Julius, Ahmad, and Tory in the club lounge made our stay very comfortable.

The cocktails and service in the Club Lounge were extraordinary.

For great value, we opt to get access to the club lounge and with endless snacks, coffee and drinks and attentive staff, we are never in want of anything.

The club lounge is worth the extra money and I would advise you to spend it and enjoy it and all is has to offer!

Breakfast was very good quality buffet style, again in the club lounge.

There is a rooftop pool, club lounge and workout facilities all with great views.

I was warmly welcomed upon check-in, and the rest of the staff at the front desk and club lounge were nice as well, greeting me by name.

The Club Lounge is quite large for the small number of rooms, and offered a good selection of food an beverages.

The Club lounge was beautiful and the drink options were incredible,

The club lounge is nicely appointed and extremely comfortable.

The Club Lounge is one of the best, throughly enjoyed the experience.

Breakfast and snack and drinks in the club lounge were great, definitely added value to what would have been very expensive drinks and breakfast in the restaurant, the lounge was comfortable and had super nice service.

Chantal and Peter at reception deserve kudos for their warm and genuine service as well as each associate in the Club Lounge.

The club lounge was great with amazing views

Excellent club lounge, wide array of options (unlike most club lounges that offer only water and perhaps two apples).

however pretty much everything else is in the JW lobby which is a bit of a mob scene, not very luxurious to stand in line and nowhere near enough tables and chairs to serve the volume of guests they receive.

This hotel is far far from what a 5 star hotel should be… tiny lobby, mediocre service, small rooms with tacky decoration and they share the only one cafetería for dining with the Marriot…  never staying here again, very disappointing for what the brand used to be

#AmbassadorStatusMatters

The hotel lobby is quite small and unassuming, especially compared with the massive JW Marriott lobby next door.

You enter the room through the foyer, then into the main bedroom area.

There were half empty wine glasses in that lobby at 8 the next morning.

but restaurant needs cosmetic updates and the jw lobby is a mishmash of decor.

The "lobby" is definitely a disappointment if you have stayed at other Ritz hotels.

There is a tiny lobby with barely two chair if you need to wait (but you can go to the JW Marriott's large lobby).

The hotel lobby is strangely tiny, which even my teenage daughter thought was disappointing.

The front lobby was very minimal, and everyone was always on the phone.

Don't underestimate this Ritz Carlton looking at the lobby.

They booked me at another Marriott Property in Marina Del Rey which was entirely wrong.

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