The issue with this is they use one of the two elevators.

From the moment I stepped into the “lobby”, it was inundated with drunk loud people squeezing into a tiny elevator to get to the rooftop bar.

There’s only one elevator which causes a backup in the lobby, I ended up using the stairs.

They aren't the ones who have to share the *single* small elevator with unmasked people.

The only negatives I can say would be the water pressure in the shower was terrible.Also in the evenings the elevator is backed up when the rooftop bar is open.

Only one elevator services this hotel, and a long, slow line awaits. you.

The one elevator gets jammed with people trying to access their rooms.

Hotel is currently under renovation - hopefully they thought about adding an elevator for only hotel guests.

It is THE slowest elevator I've ever been in.

Only other thing and especially on the weekend, the elevator situation is a bit of a disaster.

On the not so good side: 
- Showers could be improved (not enough pressure)
- Just one elevator for this hotel is a joke, if you're trying to get in or get out at 6pm, be ready to wait 20 min or use the stairs
- If you're staying in level 6, it gets a bit noisy from 8pm till midnight, and the noise comes from the bar they have in the rooftop

The foyer was crowded with people waiting for the elevator.

Minor negatives are only one elevator, so it can get a little jammed up due to the rooftop bar.

BAD 
    -the hotel was under construction, so when we got off the elevator, there was construction dust, cardboard on the ground, boxes and bags in the hallway for installing tvs and other things.

which is generating crowded elevators in the afternoon & evening.

On the negative side the elevator is very slow so when the bar is busy on the roof there can be a bit of a wait.

The music in the hall was not boring elevator music, 

The only downside that we encountered was that there is only 1 lift.

), servers and bartenders friendly and personable, and planning clear and timely.

The hotel delivers on all fronts - great rooftop bar, big rooms (go for the Epic Sea View room on L6), perfect location and very friendly service.

Every time we walked in we were so welcomed, and the entire staff was so friendly.

however that the staff we spoke to were all friendly and helpful.

Staff are all very friendly and lovely- shout out to Miguel.

Special shout out to front desk person Miguel who was friendly and welcoming both on the phone and in person!

The hotel is instantly inviting with friendly doorman welcoming you in to the helpful receptionists who make checking in so hassle free.

I was greeted and checked in by Yoshwa ( I’m sorry if I spelled this wrong) He was so friendly, welcoming, and upgraded my room.

Staff are super friendly, the cleaning, reception, security staff.

- Staff is friendly and responsive
- Lots of parking in the area in Venice
- Right next to Venice beach.

Brianna and Yoshua were so friendly they made our trip they were so obliging to our every need.

Friendly accommodating staff:Shane,Miguel, and Brianna just to name a few.

They are all very friendly and accommodating, always looking for ways to help make your stay better.

He was so helpful, gave us great recommendations and just a down-to-earth friendly guy.

Nice hotel, nice staff especially Miguel at reception was very friendly and helpful.

Staff are friendly and helpful, especially Miguel.

Super fun and refreshing vibes, great views and very friendly and accommodating staff.

Comfortable, friendly & helpful staff throughout, beautiful views, the rooftop lounge for amazing sunsets and great food & drink, all were great!!

A big thank you especially to Shane from reception who was really helpful and always friendly which made our stay special.

But these rooms were awful due to the noise pollution.

I mean, I could hear every sound from the couple next door.

At the rooftop, the DJ was so loud the hostess couldn't hear us.

Every night I was woken up by drunk people shouting down the corridor on my floor.

During the week, we had the "joy" of waking up every morning to excessive noise at 7am due to the garbage pick ups in the alley.

VERY loud IN the room making me need to leave and the pretty balcony is even worse - can’t go out there unless I want to hear all the words to the songs and the thumping in the room is giving me a headache so looking up places I can go read.

We didn't have any complimentary water in our room, the carpet felt yucky, like a college doorm room after a party and the noise outside from the vendors was pretty loud.

All the hallways smelled like smoke, the room was on par with an inexpensive motel room, and very noisy due to the rooftop bar and late night music outside.

Besides that, I had constant trouble getting the fan in my room to work because it wrongly thought that my balcony door was opened.

I just have a few picky complaints that apparently they hear quite a lot.

We were then woken by a piercing fire alarm at 2am - someone had set it off somehow and luckily no fire or evacuation

I was initially skeptical about staying in a beachfront property due to noise usually encountered,

At the restaurant Norma went the extra mile to try and accommodate my dietary needs after eating crappy plane food - she didn't give up until we found something I felt my body could cope with.

The hotel is currently under construction and the hotel itself is just loud.

but unfortunately ours came with construction noise, when we complained we was moved to another floor but there was no way to escape the racket.

although we could hear the bass from the DJ playing on the rooftop bar, we decided it wasn't too bad.

I think the only drawback was how loud it was both from the noise from a busy spot in Venice and the rooftop.

However, on Friday night we were kept awake by the noise of thier nightclub.

High at the Erwin Hotel is an Amazing roof top bar in Venice Beach.

The hotel has a roof top bar and one should definitely visit the same to have good drinks and enjoy an amazing view.

Great location and the rooftop bar is a great place to relax (though the cocktails weren’t to my taste - a little too strong.

Rooftop bar was nice with great food and ocean views.

The best coffee in LA and the rooftop bar is best view.

Really enjoyed the ambiance of the rooftop bar/restaurant.

The rooftop is very popular and has a reverse happy hour, people are constantly coming in just for the rooftop bar.

Excellent hotel with an amazing roof top bar, wonderful location, and a very accommodating staff.

The roof top bar offers an outstanding view and is a must.

I really enjoyed their rooftop bar, lounge - great place to grab cocktails at sunsent.

Lovely views from the 6th floor and the rooftop bar is amazing.

I have stayed at the Hotel Erwin before and really enjoyed my stay, from the hip comfort of the room design, to the amazing scented shower products, to the rooftop bar.

Hotel Erwin has been a fav for years just because of its rooftop bar, High.

Rooftop bar is also a perfect place to take in the sunset and have a few drinks.

Also loved the rooftop bar and Venice Pizza.

Hotel has a rooftop bar that has the best views and atmosphere.

We stopped by for drinks with friends for the rooftop bar and were treated professionally and welcomed by the staff, servers and hosts.

Watching a beautiful sunset from the rooftop bar was a bonus.

The rooms are very spacious, and the hotel staff was very kind and helpful.

The front desk folks were very kind and attentive.

Straight up, Yoshua might be the best concierge I’ve ever seen.

Every single person we encountered seemed truly glad we were there and went above and beyond to ensure we felt welcomed and had everything we needed.

Overall - great stay, great staff, nice enough rooms and an eclectic collection of guests.

The rooms are so spacious and clean, you're two minutes walking to the beach (and 30 seconds walking from a dozen different fantastic food spots), and the staff were so accommodating and helpful.

Staff were very accommodating, location is just steps to the beach, amazing views, 5 minute walk to Abbot Kinney.

Great staff, towels and toys for the beach, and the location can't be beat.

From booking to checkout Joshua at the front desk was the BOMB!!!

The free drink upon check-in 'the Grinch' was also very tasty lol The rooftop had a great view and overall the experience was very vibey.

I've stayed in 30 different hotels this year and this was my best experience by far.

I can honestly say he helped me with everything bikes, food, drinks, and just all around hospitality.

This was a great experience and we look forward to coming back!

This was my first stay at the Hotel Erwin, and what a great experience.

I'm used to sub-par hotel experiences in Venice so this one took me by surprise, in a good way.

12/10 experience and I can't wait to visit again soon. Xx

The roof top experience has been a desire.

Had the best staycation at Hotel Erwin and the entire experience was really wonderful.

clean, great experience, not bad guys, not bad at all.

As someone who's primarily worked in hospitality and customer-facing industries, I was so blown away by the kindness and energy of this staff!

Let me tell you, the room, the view, the experience was just amazing.

Would love to come back & have a better experience next time.

The roof top bar  and the sunset experience is a great bonus for our stay 
Brooke is highly professional and so helpful .. thank you Brooke 
I’ll definitely come again

Creative drinks, killer food (I had perhaps the best cheeseburger I've ever experienced), and a view that can't be beaten.

Hotel Erwin

elevator

quietness

rooftop bar

santa-monica

staying experience

When we made our way back to the lobby, this man gave me his card and said the next time I visit to stop by and find him and he will tell me some more history I don't know.

Last night, they charged me $60 because “I was there more than 5 hours.” 

I pointed out the mistake, and the valet workers said there was nothing they could do and “it’s a computer issue.” All the time, they were looking at each other and laughing, obviously ripping me off.

Tipping and service charges should not fall on the responsibility of the customer.

We had to show our card initially to come in from both entrances,

I had a little trouble getting things to charge in the room and it would have been nice to have a hair dryer in the room as well.

but at checkout the receptionist tried to charge us for 2 nights.

I've since used the website to book a room just to see if the charge is mentioned anywhere during the booking process - it isn't.

The room was nice, a bit dirty I found an old uno card under the rug.

We arrived late to the hotel felt reception was not welcoming and the hotel and the hotel put a $600 on the credit card, we were not told that we would have to pay city tax either until we checked out.

but minus the compensation they had paid therefore not compensating me at all, and there response is just to say we have released all funds.

Very odd that they would allow anyone to charge anything to a room without a signature.

Minor gripes are the expensive valet parking & needless extra charge for using the WiFi & pool.

Upon departing we were never asked how our stay we were just told a invoice would be sent to my e.mail address of our bill.

Disappointed I couldn[t charge my phone and watch on the nightstand.

There weren't too many hiccups in the beginning (besides me being double booked and charged twice,

There were no robes (although there were flip flops which if you used them, you'd be charged for them) and the TV could not maintain a steady signal.

Some billing issues on the way out the door in that they charged me for my room stay twice,

I asked for a reciept or some proof that i wouldn't be charged for vallet since i never used it (i used a parking garage down the street) and he said they dont do that so i am watching my credit card like a hawk to see if they will try to sneek the charges on.

even though my total nights stayed would only be two after this fiasco) those funds do not immediately show up in your account.

As I grabbed the ironing board and look down there is a room key and another card with a bunch of white powder substance.

The staff was friendly, the hotel was clean, and the feel of classic Hollwood was great.

He is always welcoming, friendly and knowledgeable about the hotel and its history.

The location is very central, the staff extremely friendly and the  beds and pillows are so comfy!

The entire experience at the hotel was top notch, the staff was friendly, our room was clean, well appointed, and comfortable.

The staff were all welcoming and friendly.

From the moment we arrived we were greeted by the helpful and friendly staff at the entrance and  at front desk.

The staff is very friendly and goes out of its way to be helpful.

LAWSON was wonderful helpful while checking in and most importantly: very friendly!

Really friendly staff at check in and by the pool.

The beds are the dreamiest & the staff are all so friendly and fantastic.

Everything was clean and the staff was very friendly and helpful.

I would not hesitate in recommending this lovely hotel and all the staff I came accross were all super friendly.

Very Clean modern rooms, brilliant friendly helpful staff.

Every single staff member we’ve interacted with during all three visits is friendly, helpful, efficient and happy, and they create such a welcoming and enjoyable atmosphere.

The drinks and service is excellent, you will be well looked after and staff is always friendly.

Best of all, the staff are super friendly.

The Hollywood Roosevelt is a great base location when in Hollywood, or a destination in itself.

Great location off Hollywood Blvd for walking around.

Location is right on Hollywood Blvd & easy walk to Runyon Canyon Park up toward the Hollywood sign.

Great hotel and a great location for seeing Hollywood.

The Hollywood Roosevelt is located in the heart of Hollywood, directly across the street from the Chinese Theater.

Hotel Brilliant
Surrounds not so brilliant

Location to Hollywood brilliant 
If you want to see yesterdays hero that is Hollywood .

Very cool hotel with a great central location in Hollywood that allows you to easily get around LA.

the hotel was in a brilliant location by the Hollywood walk, shops and restaurants.

We chose the Hollywood Roosevelt because of its location and history and were happy with our choice.

Wow this hotel is totally awesome so much history awesome vibe the best customer service ever the most stunning poolside cabana room 101 with private garden and overlooking a unbelievable pool the hotel and room decor rock amazing shower massive beds 
The vibe here is electric and definitely the best experience ever 
A MUST STAY LOCATION WHEN IN HOLLYWOOD

This is a beautiful property, with an excellent location to everything you would want to see in Hollywood.

Last remarks: In case you want to vibe the old Hollywood and stay at a very cool hotel with a rich history and central location in Hollywood, this is your place.

The hotel is in a fantastic location on Hollywood blvd and is right across from the Chinese theatre.

This immaculately maintained, beautiful hotel is located right on Hollywood Blvd, allowing easy walking access to the Walk of Fame, the TCL Chinese Theatre, Musso & Frank’s Grill, along with all other attractions along the route.

Really nice old luxury hotel with superb location in Hollywood.

Amazing location on Hollywood Blvd and close to a ton of fun things.

Second, if you are going to Hollywood Blvd this location cannot be beat!

The hotel is well located along the Hollywood Strip.

but they didn't open until 5:30 A.M. Coffee is the one amenity every hotel should have even if we have to pay for it.

I requested different room and I had to pay additional $65 per night in order to get room with out obstruction.

but had a limited selection and it was a bit of a production (and cost $7 for one chamomile teabag).

The price should include everything stop the resort fee nonsense, wifi isn't $35 a night and not everyone uses the pool.

I have never paid more than $28 or $32 for parking based on their clearly marked pricing ($20 for 3 hours and $4 for each additional).

It belongs to the luxury class and is therefore not cheap.

We were treated like an inconvenience not as paying guests.Will never stay here again especially for what it cost us.

My only disapproval was a miserable girl bar tender adding service charges for drinks sitting at the pool bar.

but I would say the breakfast offering and pool bar offerings are overpriced but tasty none the less.

The price point is a bit on the high side for a solo traveler, and you are looking for a cheaper place to park your car, there is a public garage across the street that will save you $20 dollars a day.

For example, if you go to the front desk and ask for a room rate - they will ask you to just check on your phone - instead of checking their system.

That said, what you find in the rooms isn't all free, so take care to check the price list (in your room) before enjoying anything; some items come at a cost that you might not realize - this caught us out.

Terrible service, high prices, average food.

There were items for sale in the room which I don’t get and why would you pay those prices for caps and flip flops people must be mad, Marshalls and target are across the road to buy items like that.

but not least my girl friend forgot her pricey sandals at the pool and sad no one could find them, Leila searched found them, and send them to the room !

*They don't include wifi or the use of the pool in your room rate, so prepare to pay more then you betted on.

We had a King room and it was very small.

We had a very small room (no room for 2 big suitcases)

but unfortunately it is high season and there were no other rooms available so we had to make do for 5 nights in this tiny room.

The hotel is old so expect historical ambience,the rooms are small

Our queen room was very small and totally inadequate for two not especially large adults.

The room is very small, cramped with a single chair for one person.

WHAT A JOKE… the room we were given was a tiny double bed in a tiny, smelly room over looking a dodgy car park!

but keep in mind that it's a historic property and the rooms are tiny.

Unfortunately the hotel’s age means that the rooms are quite small, bathrooms are tiny, water pressure is poor, air conditioning is very noisy, there are long waits for an inadequate number of elevators, and the pipes creak and bang.

The rooms are tiny, depressing, and loud as they are on sunset blvd.

but didn't realise the rooms would be this small.

Awful small room, bathroom so small you can’t turn around.

Imagine that the room has a small blacked out window that cannot be opened and curtains that cover a wall!

The King room was much too small with a roll away bed for 3 - it looks larger in the photos on the website than it really is.

Service is impeccable from front desk to valet.

The room was spacious & very clean, the staff were great & it has an amazing location on Hollywood Boulevard.

I have stayed here twice now and the staff are just amazing.

We asked if a tour of the rooftop was available and they arranged for Bellhop Timothy to take us up.

All the staff are very helpful and delightful to deal with.

The staff at The Hollywood Roosevelt is really amazing.

All the staff we encountered offered amazing service.

The smiling faces tend to disappear from the front desks of todays hotels.

The staff were incredible and so welcoming!

Many thanks to the team and especially Cody for a great stay.

Staff were all very polite and helpful, always spoke when they saw you 'good morning', 'have a nice day', 'welcome back' etc
I would definitely recommend if you are looking for a classy hotel (with a certain level of fame) with friendly staff and in a great location.

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