Search Result for “Service and cleanliness“ in Los Angeles

01/01/2021

During our stay the service was impeccable.

07/14/2019

The service is impeccable - friendly staff and willing to go above and beyond to ensure your stay is excellent.

03/27/2019

Service is impeccable, food is wonderful, beds are super comfortable.

09/06/2018

Even from before you arrive the service is impeccable.

08/30/2018

Four seasons service was impeccable.

05/16/2021

We have stayed at the Beverly Wilshire which was also very nice

05/11/2019

*I just want to add one more line comparing the 4seasons LA and the Beverly Wilshire.

03/19/2019

Of course Uber is always an option to Wilshire which is a short distance or the hotel offers transportation (if available) to guests within 1 mile of the hotel.

01/21/2019

Location helps avoid some of the congestion for Beverly Hills, West Hollywood, Mid Wilshire attractions & restaurants.

11/11/2018

N/A

09/18/2021

but they got me set up with a temporary key that allowed me to access gym, pool and restaurant.

07/31/2021

* Fitness center: Airy and outdoors, next to the pool.

06/23/2021

Mamadou, Zach and Hannah at the front desk always made us feel welcome, helped with a couple tricky issues and made sure we were able to use the fitness suite when we needed.

06/21/2020

The tropical/citrus grove adorned atop the rooftop pool with adjacent outdoor gym is too unique for a city environment.

02/10/2020

Great wellness room with excersise equipment and all green oriented no plastic bottles no wasted materials.

06/27/2021

The spa staff was also great, quite frankly, everyone there is amazing!

05/10/2020

You can take a walk and notice all the beautiful architecture and shops nearby or you can stay in your room and get a massage or just relax.

01/05/2020

I visited the spa for a massage.

12/27/2019

Had a lovely spa experience.

12/11/2019

And no extra fees for just hanging out in the spa and relaxing

07/31/2021

Didn’t use Covid as excuse for poor quality, like many places have, * Location: Meh.

01/01/2021

Also,several buildings across from the hotel were in poor repair and very unattractive.

02/25/2020

It's just in poor taste and it's kind of sad.

01/05/2020

It was sadly poor weather when we visited

05/05/2018

My husband and I are very poor sleepers and yet due to the mattress and the quietness of the hotel we got the best sleep of our lives!

08/02/2021

Great location for walking Hollywood Boulevard and convenient to many restaurants.

07/28/2021

We had the most amazing views of Hollywood Boulevard, the Hollywood sign, Hollywood high school, and more!

07/07/2021

As locals, we really appreciate the Hollywood Roosevelt Hotel- it truly is a beautiful getaway right off of Hollywood Boulevard.

05/15/2021

N/A

02/20/2020

With a location that cannot be beat across the street from the Chinese Theater, guests literally step right out to the stars on Hollywood Boulevard.

09/15/2021

I stayed here to attend an event and the Chinese Theatre which is across the street from the hotel.

08/02/2021

My corner suite overlooked the Chinese Theater, the Magic Castle, and the Hollywood sign on one side and Hollywood High School on the other side.

07/19/2021

We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

07/14/2021

The Chinese Theater, the Dolby Theater and shopping are right across the street.

06/25/2021

It had a great view of the Chinese theater and the strip.

09/27/2021

There are many choices for hotels throughout LA and I was disappointed that The Roosevelt was resting on its history and not offering consistent customer care nor paid attention to details like basic room maintenance.

09/27/2021

They even argued over how we were going to pay for it…we spent $800 in less than 24 hours there on the room and multiple meals and drinks, and it took multiple calls to figure out who was paying for the shipping for my wife’s purse and which account.

09/15/2021

The standard rooms are much smaller than other hotels of this rating and this price,

09/04/2021

N/A

06/03/2021

Only negatives are the cost of valet (but it’s Hollywood) and the lightning controls in the room are bizarrely confusing.

07/28/2021

Whenever we needed something, towels, etc the service was always impeccable.

04/06/2021

The service is impeccable.

08/23/2019

The hotels are unique and clean and the service is phenomenal.

05/07/2019

Had a phenomenal experience at the restaurant on the Lobby floor with impeccable service from a gentleman inside.

04/05/2019

Hotel is very clean and service is spot on.

09/27/2021

There were no robes (although there were flip flops which if you used them, you'd be charged for them) and the TV could not maintain a steady signal.

09/16/2021

Liked that the hotel elevators required a key card to get to your floor.

09/15/2021

Some billing issues on the way out the door in that they charged me for my room stay twice,

06/01/2021

During checkout, i was told my charges plus pending vellet parking BUT i never had vallet parking. Then he just said "ok, you're good."

04/04/2021

Use it to buy discounted credits for food and late check out with it.

09/16/2021

The hotel is in a good location right on the hollywood walk of fame.

07/19/2021

We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

01/24/2020

The location was perfect, close to the Burbank Airport, walk of fame, and a Starbucks!

01/07/2020

All-in-all still the best place to stay in on the walk of fame.

12/30/2019

It is in a fabulous location, right on the walk of fame.

08/09/2021

Perfect location for visiting Little Tokyo with such a pretty little Japanese garden.

03/17/2021

This hotel was once the New Otani Hotel, and Hilton has fortunately preserved its best feature--Kyoto Gardens, a lovely Japanese garden on the roof of the hotel's ballrooms.

11/08/2019

but they do have a Japanese Garden that is quite nice.

11/06/2019

There is a Japanese garden at level G, pretty exotic.

09/03/2019

The authentic, giant rooftop Japanese garden with waterfall was designed by Japanese masters flown in by the five star New Otani chain when they built this hotel in the early 1980s.

08/12/2021

I chose this hotel due to its proximity to little tokyo.

03/22/2021

Close to Little Tokyo.

03/17/2021

If you are looking to stay near Little Tokyo or the north end of Downtown, this hotel is a good choice and good value.

11/06/2019

Right near little Tokyo, many great food.

10/21/2019

There are a plethora of sushi and ramen restaurants around the corner due to its proximity to Little Tokyo.

09/19/2021

The wallpaper is peeling, the fixtures in the bathroom are corroded, the carpeting stained and the curtain sheers are shredding apart with dry rot.

08/30/2021

Boiler needs attention.. it is one thing to try to shower with tepid water, quite another pouring a bath.

08/30/2021

Dust everywhere, stains on the iron board and nasty calcium buildup the shower head.

08/19/2021

then they asked what do I need so they can bring to me, I told them I need some towels and shampoo and conditioner.

08/16/2021

However, the hallways constantly smelled of marijuana and the bathrooms in both of the rooms we stayed in were very dated, dirty, and falling apart.

08/09/2021

The room was noisy because it's in the center of the city.

08/07/2021

Will never come back, dirty, noisy don’t have enough words to describe how unpleasant my stay was!

07/25/2021

The location is very noisy.

07/17/2021

The noise from next door was a big problem.

04/27/2021

The noise level was a little much from other hotel guest.

08/09/2021

Cleanliness and service!

07/29/2019

Service is impeccable.

10/04/2018

N/A

09/29/2018

He still took time to serve me with impeccable service

02/14/2018

This is a great hotel with impeccable service at check in, the restaurant, the valet and the bar area.

08/11/2021

N/A

07/27/2021

Older facility that could use an update and renovations.

06/07/2021

It's in need of a complete overhaul or at a least thorough cleaning from top to bottom.

02/17/2020

Don't get me wrong, I hate to see anybody down on their luck and living in those conditions.

01/23/2020

We did share some serious concerns regarding the outdated accommodations with management.

12/30/2019

The Japanese garden looked incredible as well as the conscience of the location of the hotel being right next to a 24/7 711 and a Starbucks in downtown LA.

09/05/2019

We enjoyed the Japanese garden as well.

07/20/2019

If you go through the Japanese garden, you're able to connect to the shopping center nearby.

03/09/2019

but we had tried opposite side before and both were good, definitely visit the Japanese garden and spend some relaxing there if the weather allows it

10/28/2018

The Japanese garden is very nice,

08/12/2021

I did not even get any HHonors gold member benefit because the trip was booked by third party (reserved with card company’s point).

07/27/2021

Also I was charged more than I should have been for my room which I have screenshots of my original booking.

07/16/2021

No cookie, no water at checkin, no food credit, no nothing, room was not cleaned well, other peoples hair can be found , hairdryer was nasty and sticky to the point where I didn't want to touch it.

07/14/2021

I was originally charged more than what I had been quoted, though they did fix that,

05/21/2021

but charged us 40-$50, didn’t tell us how to get to our room or to the elevator, we used 2 other elevators before we saw the 3rd one, the one we needed.

07/28/2021

They didn’t even care, talked to the manager (Adey) and the security guy (Julián) they told us to call 911 Police officers arrived and they said this HAS HAPPENED BEFORE…..BEAWARE you are at risk!!

05/03/2021

Phone was disgustingly dirty. 5.

02/13/2021

45 min later I received a call from security inquiring what happened and making sure I wasn’t hurt.

10/11/2020

N/A

09/26/2020

Massive party in room with over 20-30 people per room in multiple rooms in entire hallways, underage girls coming and going, police had to be call by guests after midnight to have peace and quiet.

09/21/2021

When we got to the first room, it smelt a little bit like smoke, we told the front desk and they brought up keys to our room for a different room immediately, no questions asked.

07/01/2021

The hallway leading to the room smelled AMAZING.

05/20/2021

Some guests were noisy and pot smoking was evident in the lobby area.

05/03/2021

Room smelled like smoke. 2.

03/30/2021

It stinks pot all over the place, in the elevators, suite bathroom, etc.

06/10/2021

Rooftop pool and bar was fantastic.

10/29/2020

The hotel is gorgeous from the luxurious lobby to the rooftop pool.

03/23/2020

Stunning Room at corner, comfortable king bad with softly textile.Swimming pool at rooftop playing HIP POP music with plenty of picture frames make party fun more!!

02/27/2020

it's superbly located in Beverly Hills, has a great vibe, friendly, caring staff, three superb restaurants, a beautiful rooftop pool.

01/06/2020

This property was beautiful, very clean, unique in style, AMAZING rooftop pool- bummer there wasn't a hot tub or the pool was heated :(.

04/15/2020

This is a street over from Rodeo Drive and it has the best food ever.

02/12/2020

but it is Beverly Hills) Great location-walked to CBS and Rodeo Drive Funky fun decor Room well appointed.

01/07/2020

The location is so convenient which is only few minutes away from Rodeo Drive and quite few good restaurants within walking distance.

07/25/2019

We did have some issues with getting transportation to Rodeo drive and arranging for an SUV to take us to the airport.

06/13/2019

The hotel is centrally located to The Grove and Rodeo Drive, and the hotel does provide a complimentary car within three miles.

07/18/2021

For this cost, go to a different hotel.

07/01/2021

It is very pricey so be prepared!!

05/20/2021

However the cost of food, drink, and parking is obnoxious!

10/29/2020

It doesn’t really feel like they care about safety, it feels like they care about cutting costs and doing less.

10/11/2020

When I talked with a manager I was told that the lower rates at the hotel reflect the type of guests that were currently staying.

10/24/2019

From the moment I checked in until I left 48 hours later, the service was impeccable.

08/10/2019

Amazing service and clean from top to bottom.

08/02/2019

The hotel is always clean and service is second to none.

03/01/2019

For the contrary, this time, service was immaculate, I had an upgraded, I perfect stay If you want to be in the heart of LA is the place to be.

05/13/2018

I highly recommend the SLS for their impeccable service, beautiful suites and personalized details.

04/15/2020

We would have breakfast in Beverly Hills one day and the next we would go to West Hollywood.

03/15/2020

Location is excellent in West Hollywood with a grocery store closeby aswell as the Beverley Centre.

02/12/2020

It is near Beverly Hills and West Hollywood,

01/06/2020

I can say with certainty that whenever I come back to West Hollywood area, I will try to stay here.

10/20/2019

On La Cienega and close to Beverly Hills and West Hollywood restaurants/bars.

07/01/2021

The hotel is a little dark, especially at the check in.

08/26/2020

Every room comes dark and depressing.

03/19/2020

Stayed a few years ago and the hallways where very dark.

02/11/2020

but not great at the restaurant, I found the lobby a little dark.

12/11/2019

Official hotel website didn’t reveal how the interior looks like- it’s quite dark when you check in at the concierge.

07/28/2021

It was never charged to the credit card given to the server.

06/04/2021

N/A

04/26/2021

And we were charged the $50.60!!!!!!!

09/30/2020

but there is a charge.

02/23/2020

Oooh sorry we further investigated and there is an issue with the credit card on file.

06/25/2021

Room 6631 was on the highest level for rooms and in the corner so we had great views of the city.

06/17/2021

The rooms are spacious and offer incredible views of the city.

05/07/2021

The room was a one bedroom suite with almost 360 views of the whole city.

08/21/2020

The pool deck is located on the 7th floor (as is the gym which was open) and provides great city views, loungers, and free cabanas.

06/07/2020

Try to take some neat photos of the city panoramic style as it's absolutely breathtaking.

09/14/2021

The hotel is very modern

07/10/2021

The hotel is very clean and most importantly the bathrooms are modern and clean, with no tubs/bacteria.

05/06/2021

In fact, its a very modern and stylish Hotel which accommodate individual and corporate guest all year long,

09/30/2020

The hotel has always had a modern, minimalist design,

08/28/2020

The staff there was professional, the rooms were modern, and the location is as convenient as it gets.

09/23/2021

We found this inconvenient considering most times we had to use an elevator full of marijuana smoke.

09/14/2021

You take the elevator from ground level to 70th floor then take another elevator down to your room which is very inconvenient.

07/30/2021

I wish there was a fridge in the room and I wish the elevator system wasn't so goofy.

07/07/2021

I'm almost certain half the elevators were offline despite the hotel clearly being at or near capacity.

07/05/2021

But every time I enter or leave, literally, 50 people are waiting in line for 3 elevators.

07/27/2021

We spent our evening watching the sunset from the rooftop bar which I highly recommend!

04/30/2021

Rooftop bar is amazing.

09/27/2020

but the roof top bar was open.

05/07/2020

N/A

02/22/2020

The rooftop bar was nice,

09/23/2021

but the furniture looked cheap and worn, even stained in places.

07/30/2021

But I didn't have to pay for it.

07/28/2021

My daughter told the server not to bill the tap to the room we were going to pay with a card.

07/09/2021

but everything in LA is expensive.

07/07/2021

but I've had my share of luxury travel on other continents (hehe), and despite some very premium pricing this place was nowhere close.

10/11/2018

This hotel is beautiful and the service is impeccable.

02/12/2018

The service has been impeccable.

01/11/2018

services were impeccable.

01/09/2018

The service was impeccable, especially Juan (head bell man/valet) and AJ (security) were amazing.

10/21/2018

Service was impeccable.

09/07/2018

It had impeccable service all around.

05/01/2018

The service here is impeccable and their attention to detail is everything.

04/25/2021

You can’t fault hotel for rude patrons who smoke.

02/18/2021

The smell is overpowering.

09/28/2020

The cigarette/weed smell was faint.

01/02/2020

The smell to weed lingered for hours?

10/26/2019

however entering the room it smelt of musk.

02/06/2020

Walking distance to Walt Disney Concert Hall, LA Music Center, Broad Museum, Museum of Contemporary Art.

12/11/2019

Close to the Disney Concert Hall and only a couple blocks away from Union Market.

03/23/2019

Clean, quiet, considerate and in walking distance to Disney Concert Hall, with its fabulous acoustics and amazing architecture.

02/26/2019

We wanted to be walking distance to the Disney Concert Hall - we couldn't have been closer - two blocks.

12/31/2018

The hotel is located near the Disney Concert Hall,not far from the modern art museum, and the library.

08/23/2021

I will start with the check-inn, today it becomes clear to me that I was charged 3 times for a deposit - first for 269.48 $ - according to the receptionist this amount is denied, and 2 more charges for 200 $ - this is unacceptable.

07/26/2021

They also charged $52/day for parking.

08/31/2020

It took a couple of days to reverse the additional day they charged me withholding payment.

01/07/2020

He was trying really hard to get the charge reversed before he left after checkout,

01/02/2020

There are too many miscellaneous charges you cannot opt out of ($25 for a destination charge) and the only option for parking is valet parking.

07/26/2021

Our room rate was $215/night. But.

08/31/2020

Booked reservation through Hotwire.com, amount paid already included taxes

01/31/2020

but not with my wife for a vacation as she has much higher standards than me at that price point.

01/22/2020

about $30 in local taxes (obviously not controlled by the hotel), another $30 in "destination fees" (not disclosed at the time of reservation).

01/07/2020

In another incident, I saw that they charged a man twice because he paid cash when he first checked in,

12/11/2019

Close to the Disney Concert Hall and only a couple blocks away from Union Market.

11/18/2019

LA’s Grand Central Market is a short walk away which provides a number of options for food and drink.

09/24/2019

Take the little incline down to Central Market, you can eat all your meals there.

09/08/2019

I ended up dining in various restaurants in the nearby Grand Central Market which is eclectic and casual.

07/15/2019

Great Location, walking distance to many attractions, Disney Concert Hall, The Broad, Museum of Modern Art, downtown, Grand Central Market etc.

02/03/2020

It's easy walking distance to The Broad Museum, MOCA, Disney Hall and the Music Center.

12/07/2019

The Omni is within a few blocks of the Music Center, which includes Disney Concert Hall, Doris Chandler Pavilion, Mark Taper Forum & Ahmanson Theatre.

09/07/2019

This Omni Hotel is located just a block or so from Disney Concert Hall and the Music Center.

05/26/2019

You can easily walk to Disney Hall, The Broad Museum, The Moca, Angels Flight, The Music Center, as well as a number of fine restaurants and bars.

12/30/2018

Close to Angel's Flight, Grand Central Market, Disney Hall, top restaurants, and the Music Center.

04/18/2021

but the hotels proximity to Hollywood strip makes that a fun way to ride around the scope out the scene if you’re not sure where to have dinner/clubs/etc.

01/12/2021

Location is great, near hollywood Blvd.

08/23/2020

Perfect location, great staff, spacy rooms and amazing view they have shampoos and needed amenities in the bathroom in bulk, they have detox water on the go also and the location is near Hollywood blvd

09/09/2019

Beautifully upgraded hotel within walking distance of what Hollywood blvd has to offer.

07/15/2019

but this is walkable to hollywood centre.

08/17/2021

Staff friendly, charged credit card with items I didn’t buy (someone must have misused my room number), No response to calls and messages in this regard.

03/25/2021

The ability to cast my favorite shows from my devices to the TV, tons of items that you may have forgotten home are provided free of charge & my personal favorite is the ability to text the front desk and avoid those awkward phone calls.

10/19/2020

I was charged $900 for 2 days

02/24/2020

Only disappointing that a hotel of this calibre can charge guests without any prior agreement of an upsell fee.

01/17/2020

Their claw style tub is in the same shower area, so you can hold onto the tub for balance while showering?

08/28/2021

The room was clean and had a fantastic view of the Hollywood sign.

06/16/2021

We had an awesome room with a picture frame view of the Hollywood sign.

06/14/2021

N/A

06/12/2021

Our room had an awesome view of the Hollywood sign and the overall hotel was clean, modern and welcoming.

05/16/2021

Our room on 12th floor was modern and clean, and the view of the Hollywood sign was fantastic.

09/24/2021

But the valet staff, and Chris in particular, truly make the stay!

09/08/2021

The team at the front desk was incredible on our recent stay at the Everly.

09/01/2021

Staff was also very friendly.

08/30/2021

but Q at the front desk and Kevin at Jane Q really made it that much more lovely.

08/28/2021

The front desk staff were so friendly at checkin and we were able to get in our room early.

08/17/2021

Parking is $49,00 +tax.

06/18/2021

We didn't know of any indoor parking close so we had to just let the vale park our vehicle.

01/19/2020

but if you can park on the road do (we sadly couldn’t find a space).

09/23/2019

Topped that off with $45 valet parking and its an expensive stay.

09/18/2019

Valet parking only.

04/03/2019

Everything else was great, the room was clean, the service was impeccable, and the hotel is easy to find and in a great location.

10/07/2018

The room was spotless, service impeccable, pool area pleasant and the restaurant served delicious food!

08/05/2018

The staff service was impeccable and left us very impressed.

12/16/2019

I would definitely recommend this hotel The lobby bar and rooftop pool are great as well.

12/01/2019

The roof top pool was lovely,

09/20/2019

The is a great rooftop pool

08/01/2019

N/A

07/25/2019

The roof top pool was a perfect place to hang out after long trips around LA.

09/30/2019

The hotel is in an old bank building, with stylish touches in all the common areas and the rooms.

07/29/2019

The bartenders there were brilliant, best cocktails I’ve had in a very long time- one evening Gordon Ramsey was having a part in the restaurant, so the hotel arranged free drinks for everyone on the rooftop which I thought was a special touch!

07/11/2019

The guest rooms are lovely: incredibly comfortable yet beautifully decorated in the European style with touches of Italy.

07/10/2019

but enough (good for a business traveller) bathroom stocked with Argan products was a nice touch.

06/25/2019

Chic hotel with a touch of style.

08/07/2019

Tips: Getting to and from DTLA from other neighbourhoods is a traffic nightmare, so make sure you make the most of the area while you're there.

06/30/2019

We were next to the service lift so every time staff used this we heard the doors banging, the last night the next door room kept us awake for half of the night in the hallway, which is not great when you need to leave for a early flight.

06/14/2019

We had a very hard time trying to sleep with all the noise coming through the (closed) windows.

06/04/2019

And for the downtown location, street/traffic noise was minimal.

04/13/2019

Requesting a room higher up will give you an escape from the city noise.

12/01/2019

I rang reception and asked if we were in the right room as this one did not match the pictures of a freestanding bath by a window and felt dark.

06/14/2019

We had a very hard time trying to sleep with all the noise coming through the (closed) windows.

03/15/2019

However, despite the double pane windows, the hotel is not quiet.

12/31/2018

Our only complaints were that the bed was not super comfy and the blinds didn’t block light (either from buildings or the sun in the morning).

12/28/2018

Then there was the view through dirty windows as you can see in the photos, I immediately closed the blinds and never opened them again.

10/14/2019

but the pool was warm, the vibe throughout the hotel; at the restaurant, the lounge, the pool site in evenings were always vibrant and the service was impeccable!

12/01/2018

Moved to the Viceroy today and it is beautiful, bright and has impeccable service.

07/23/2018

Our dinner at the restaurant was exceptional, the food delicious and service impeccable.

12/30/2019

Cocktails were solid at the rooftop bar and the restaurant; coffee shop had solid croissants and Devoccion roasted coffee from Brooklyn in the morning.

01/05/2019

We had breakfast in bed (croissants that tasted like they were made fresh in Paris), spent Jan 1 lounging by the pool in the sun, and eating a delicious lunch.

08/20/2018

the dining room, timing of service, the incredible food, our GORGEOUS room #806, the staff, the pool, the amenities, the cappuccino and croissants.

08/10/2018

The breakfast is great, bar has a cool vibe and makes great cocktails and the coffee and croissants from the coffee shop were first class, so yummy!

05/18/2018

I ordered the poppy seed pancakes and a vanilla latte and my colleague ordered a pot of coffee and a house made croissant.

12/01/2019

but not quite right- it was very dark with double doors looking on to a courtyard/more like a stairwell.

09/12/2019

but shouldn’t venture too far by foot after dark.

08/18/2019

A bit too dark and wooden for my taste.

06/11/2019

Lobby is dark

02/12/2019

The main lobby area is dark and mysterious, which is perfectly matched with the basil candles that are placed on most surfaces.

09/13/2021

Location a stone throw from the Hollywood Walk of Fame.

04/11/2021

So close to the walk of fame that we could push a full double stroller there in under ten minutes.

09/16/2020

This is hands down the best hotel to stay in if you want to be close to the Chinese Theatre, Hollywood walk of Fame and Universal Studios (one stop on the train).

06/16/2020

We walked to the Hollywood Walk of fame and got a great tip to east at In and Out Burger (also within walking distance).

03/07/2020

Location wise, it was perfect for tourists, two blocks from the TLC Chinese and Dolby Theatres and Hollywood walk of fame, Ripleys, Jimmy Kimmel Live theatre, El Capitan and Hollywood and Highland mall.

09/14/2021

⭐Soda machine with too many varieties to mention ⭐Continental Breakfast that did not disappoint Now, most importantly the service was impeccable!

09/23/2019

We found the service to be impeccable.

07/10/2018

Lovely hotel, impeccable service from start to finish.

08/07/2021

This place is an old apartment building which was converted into a hotel.

07/15/2021

The building is an older apartment building.

03/21/2021

As the hotel website says, the hotel is a converted 1950’s apartment building, and they may have been exempted from adding an elevator. The pros, (washing machines!!)

06/23/2020

This is an older building so there is some noise transfer between rooms, and breakfast is in the courtyard so you may like to request an upper floor room if you are looking for a sleep in.

11/24/2019

but it was honestly more like a run down apartment building that has been well taken care of.

03/21/2021

The only problem for me: stairs, lots and lots of stairs.

03/07/2020

Our room was up two flight of stairs, so if you have mobility issues, please ask for a room on the ground floor.

12/09/2019

In the morning we were having breakfast down stairs and the owner came up to our table my husband mentioned how bad the bed was.

11/24/2019

There are no elevators, there's lots of stairs, and some rooms (like ours) are right next to a freeway.

05/24/2019

The room was up some stairs

08/31/2021

And soft serve ice cream all day & evening.

07/30/2021

The kids loved the ice cream and Popsicle phone.

07/22/2021

Servicing is their specialty: Free sodas, snacks, popsicles, soap supplies & ice cream.

07/15/2021

Unlimited snacks at the front desk, ice cream machine, unlimited soda, popsicle phone.

07/07/2021

Kids liked the variety of free snacks including soft serve ice cream, full size candy bars, and chips.

07/22/2021

Servicing is their specialty: Free sodas, snacks, popsicles, soap supplies & ice cream.

07/15/2021

Unlimited snacks at the front desk, ice cream machine, unlimited soda, popsicle phone.

07/01/2021

My kids thoroughly enjoyed the ice cream, soda and snacks, and loved the popsicle phone.

04/29/2021

Heated pool, free ice cream, popsicles, soda and snacks!

04/27/2021

Free soda and water, tons of free snacks, free Popsicles, free ice cream.

09/30/2021

You could hear loud children thundering outside your room at all hours as they do.

09/13/2021

The place possibly needs updating in many aspects (my biggest issue was the dated loud A/C units),

07/22/2021

Used sound machine to not hear street noise.

04/27/2021

but usually my sister and I are a constant.

06/23/2020

This is an older building so there is some noise transfer between rooms, and breakfast is in the courtyard so you may like to request an upper floor room if you are looking for a sleep in.

03/21/2021

As the hotel website says, the hotel is a converted 1950’s apartment building, and they may have been exempted from adding an elevator. The pros, (washing machines!!)

02/25/2020

It is a bit dated and there is no elevator so don't go if you want luxury,

02/05/2020

The hotel website makes it very clear there are no lifts and that does mean lifting your luggage up to your own room.

11/24/2019

There are no elevators, there's lots of stairs, and some rooms (like ours) are right next to a freeway.

10/14/2019

There are no lifts and baggage needs to be carried upstairs.