The rooms are very large in size and the view from balcony was of all Los Angeles.

The rooms are large suites with balconies and large bathroom.

The rooms are gorgeous and comfortable, the balconies are entertaining for views and people watching (the balcony I had this year was directly over the street), and the pool is amazing!

Bed was delightful and enjoyed the balcony to enjoy the California weather.

The room had a wonderful view from the balcony where we had Champagne compliments of the hotel.

I enjoyed every single moment while I was staying at this hotel from the bathroom to the bedroom and the balcony everything was just WOW!

Amazing view from the balcony of south-facing rooms.

The hotel seems to be attracting customers with a passion to smoke weed anywhere, from the pool area to their own balcony,

With Amex Fine Hotels & Resorts we were upgraded to a beautiful, large room with stunning views from the balcony.

Large room with great views from the balcony.

The rooms were beautiful and you can enjoy great views outside on their balcony.

Very nice balcony San Vicente side of the building.

The rooms with the balconies cannot be beat -- if feels like a piece of Europe in the middle of Hollywood.

The room are huge and I love the balcony.

Rooms have unparalleled balcony views of LA.

My room was very clean, spacious, and had a really nice balcony view of the city over a hill.

The rooftop pool and complimentary buffet breakfast were great bonuses.

The hotel has an amazing rooftop pool with great views of LA, and everything about it was great.

Great vibe in the bar and restaurant, and excellent relaxed scene at the rooftop pool deck.

The roof top pool is a major plus…it’s definitely one of the larger roof top pools in LA.

Lovely rooms, inclusive breakfast, super friendly staff, wonderful rooftop pool.

Great staff, wonderful rooftop pool and nice breakfast .

Fantastic facilities, including rooftop pool, fitness centre, restaurant and bar - all of which are extremely well maintained.

Yummy breakfast, rooftop pool, unbelievable views….the best!

pool:
still among my favorites in l.a. and def my fave rooftop pool.

Pool on rooftop is a destination for sure.

The rooftop pool beautiful with incredible views.

Super-friendly staff, lovely hotel, great rooms and a great rooftop pool that guests can use.

and Beverly Hills rodeo drive, easy way to walk of fame and universal studios with UBER , nice rooftop pool with incredible view of LA downtown, eating at the sunbeds not really a good idea because of dirty food everywhere

Rooftop pool with bar looking out over the city too.

but especially stunning from the rooftop pool which provides a spa-like experience high above the bustling city below.

The hotel is very nice and the rooftop pool is the best feature.

On the positive side, the staff is very friendly and welcoming, the room service breakfast was great, and the room overall was comfortable.

Spacious and immaculate room with exceptional amenities and service.

Rooms are huge and comfortable with every possible amenity.

Wonderful service, and really lovely large rooms with massive bathrooms.

Perfect base for a week working in Hollywood - very comfortable large rooms withn great bathrooms, great location, good food / room service and generally solid vibe.

The room was incredibly spacious and clean with a great view.

For me, it's truly a home away from home, with the friendly staff, the spacious rooms, the marvelous pool area and the great dining and bar experience.

Our room was spacious and the bathroom was especially luxurious - the biggest tub I've ever seen!

The rooms are amazing, the staff are extremely friendly and outgoing, all accommodations were above and beyond.

I love the location, spacious room and service.

I coordinated for a few rooms and pool party for 35ppl.

And once, when the shower was not in use, water backed up through the drain (from another shower somewhere else in the hotel, apparently) and covered the shower floor. Disgusting!

Everything would have been perfect if someone didn’t smoke pot and cigarettes on my floor or near my floor late at night on both nights.

The room smelled of an old, very old, musty motel.

2nd room - there were people smoking an insane amount of weed - so much so that it was really intense outside our door.

Too bad some guests ruin it by breaking the no smoking rule (as the smoke travels up into other peoples balconies and rooms).

So, from our point of view, this hotel should be enforcing its own rules towards their customers… the smell is present also in the hallways, so everybody knows.

Also while Our room smelled fine some nights our hallway smelled like Snoop Dog and Willy Nelson were holding a conference on our floor, serious contact buzz!

The rooms could use a deep cleaning (the bathrooms were dusty and the grout was disgusting).

The tap water was icky and I didn't see any water service in the lobby.

The sheets had stains (nasty ones), the room fridge hadn’t been cleaned for ages (it had milk and other residual food in it), the shower made a mess in the bathroom, etc.

The the hotel smelled like burning dinosaurs.

Huge unsightly gap that I am quite sure there is all sorts of hair, debris and whatever else is left behind from the previous user. When I asked for the manager by the young man at the front desk, his response? "

Slight mold smell as we entered the room .

Hotel smells of weed and is full of dodgy old men with their 18 year old rent boys.

The only problem I had was my room smelled of smoke

We went a la carte instead and had terrible service and an eggs florentine that was undercooked and pretty disgusting.

We also came back to our room later in the day on several occasions to find multiple cigarette

room is worse, like being in an ashtray. why?

My experience was so pleasant from the easy check in, to the valet helping my mom assist me out of the car after surgery.

Service,food, experience and cleanliness.

but Norton's exceptional service and attention to detail truly made my experience unforgettable.

Our wedding was so smooth and all of our guests raved about their experience and the beauty of the hotel.

Difficult to fault my experience at this beautiful hotel.

That would make a big difference in the guest experience.

It is hard to critique another flawless amazing experience at the London.

You will enjoy every aspect of your stay.

The rooms are very spacious, beds are comfortable and the bathroom  was a fabulous experience.

Staying at the London for a few days is a wonderful, almost dreamlike experience. However.

My husband had a red carpet-event, and I just wanted a good experience.

it is truly a hushed, warm experience and the valets keep things moving perfectly.

The rooms are clean and spacious, the service across the board is friendly and excellent, the breakfast buffet is terrific, and the check-in and check-out process was the fastest I have experienced.

Too often hotels in this price range under deliver, the london provides a great experience without feeling pretentious.

We stayed 2 nights and had a fantastic experience.

This hotel is a 5* experience and worth the money.

Second, we had lunch at the bar in the lounge.

The bar area had a great atmosphere, and our server was nice.

The bar is a lovely place for a quick drink at the end of the day.

The bar inside the hotel is a very layed back atmosphere.

We had drinks and a light meal at the bar.

Alesandra in the bar served us dinner — super attentive, knowledgeable and friendly, and the food was all outstanding (burger is amazing btw).

From the valet, to the housekeeper, to the bar and restaurant staff, to the front desk.

We had some drinks at the bar one afternoon

Pool area is wonderful , amazing views on roof top , nice bar area for a drink after day of sightseeing and maybe a celebrity or 2 we had the pleasure of Margot Robbie and Geoffrey Rush in the bar for a while so being from Australia that was a great thrill too add to a great stay and experience .

The staff was all really great and I found myself enjoying sitting at the bar for a change.

Great Luxurious Hotel
With Great Staff and love the entire makeover in the 
Dinning room and the Bar.

The bar staff was on point with recommendations.

The hotel has had so me refurbishments since I was last here mainly to the bar and restaurant.

The best part about my stay was the top notch customer service at the bar.

From checking in with Michael to Kevin at the bar and Deborah, April, Robert, Thomas and Michel at the morning buffet, it is all good!

Have stayed here a few times before - great to see the changes in the bar and around the pool area.

I also liked the bar where it was comfortable to watch the Warriors game, and the food was good and the waitress very nice.

Breakfast was amazing as well as the bar snacks.

I can't say enough good things about the staff at the bar and those walking around the pool checking on everyone.

Great meeting place too, the bar, great to linger in either just for a drink or lovely bar food.

The London West Hollywood at Beverly Hills

smell

rooftop pool

the-bar

staying experience

The balcony showed beautiful views of the neighborhood and trees, which was very calm and relaxing which made our experience more enjoyable.

First of all the hotel was fairly priced, very clean, and had a balcony and a fireplace in the room!!

Staff were friendly and responsive to our needs. Great view from the balcony, 

There is a spacious bathroom area with a dressing table, a sleeping area with bed (we got a very comfortable king), a sunken living room with a large sofa, and even a balcony.

We had chosen a top floor king suite with balcony and we were happy with the room choice.

My room with a balcony was spacious and comfortable.

From the massive flat screens in both bed and living rooms to a beautiful working fire place, tasteful furniture, a very private big outdoor balcony, work desk and station .

The room was very spacious with a sunken living room, small balcony, good size bedroom and a nice bathroom.

The sunken living room, gas fireplace, and balcony were absolutely lovely and I've never slept in a more comfortable bed.

I had one of the king suites which was truly huge with two massive TVs, a fireplace (such a treat) and a lovely little balcony overlooking trees.

We loved having a balcony and being able to open the door for fresh air.

It’s like staying in a close friend’s really nice home.”  Balcony door open and so peaceful outside.

My room was very comfortable, spacious and clean with a great balcony as well.

The actual room was pretty big and the balcony is a plus .

I've always loved that they have a small balcony to enjoy fresh air and also a fireplace to make you feel cozy.

The location is incredible, the balconies are convenient and the staff is always courteous, helpful and a delight to interact with.

Our big room had a living area with fireplace, a separate sleeping area and a balcony.

The hotel was lovely and the room was huge with a balcony.

They gave me a room looking at a concrete wall instead of the balcony room with stunning city views I booked online.

My mother in law recently stayed in this lovely boutique hotel.

This is a great boutique hotel in a quiet neighborhood,

Highly recommend this beautiful boutique hotel!

This hotel blew my mind with service that went beyond stellar and above any boutique ever.

Great boutique hotel, excellent location.

Admittedly we stay in a lot of lovely boutique hotels,

The Chamberlain is a great boutique hotel in a great location.

This is a boutique apartment hotel in a residential area so the location is good because it is very quiet.

Small boutique hotel with excellent location in a residential area, Intimate interior spaces (bar and outdoor patio dining) with fabulous private cabanas on the rooftop pool deck.. Suites were huge and beautifully appointed.

For its location the price is ok. 

It’s a boutique hotel so don’t expect the same standard services big chain hotels give you

I have know of chamberlain for a number of years - they are a boutique hotel centrally located in WEHO .

This is a superb choice for a boutique hotel and I believe offers great value.

Without a doubt one of the best boutique hotel experiences ever!

Definitely recommend for a small boutique hotel experience. AJS

Great boutique hotel with lovely rooftop pool.

While large, big name hotels provide comfort, this boutique hotel is scaled down and is a much more personable place.

Charming boutique hotel with a great staff.

Fell in love with this cute, boutique hotel from the moment I stepped foot on the property.

Cafe / restaurant in lobby has excellent service and high quality food and while expensive vs non hotel restaurants is probably about average price for hotel restaurants.

If there was anything negative I could find it would be that one of the 2 rooms we have booked is super dark with no natural light so avoid that end of hotel down the side of building plus the other negative is $60 parking fee

The next day, the hotel manager called us to apologize for the problem and offered to move us to a significantly larger room (with a full living room and a separate bedroom) at the same price as our current room!

After finding the house rented was dirty and infested with cockroaches at midnight on my first night in LA I am searching for a West Hollywood hotels in my price point close by.

but all of the hotels have expensive parking so you really need to figure that into your costs.

Be mindful these prices include no room service unless you request it!

To detract from that, a nightly resort fee is charged which seems exorbitant given the size of the hotel and limited inclusions.

I wouldn't stay here again if the the room was free and I was paid!

Parking is expensive at $45 a day for valet-

The only issue I had was the overnight parking fee of 45 dollars

but didn’t realized “continental” breakfast is just a small croissant/muffin and a tiny cup of dice of fruits, everything else on menu are to pay.

but the parking and amenity fees, along with the noisiness of the room above us is why I rated it 4 stars.

The breakfast and dinner room service options were also subpar and overpriced for the quality and quantity of the food you get.

The prices they charge for food and drinks is a complete rip off ! !

The only downside is that the parking is filthy expensive.

I did feel that staying at the hotel was quite expensive and there was no option for self parking just valet at a $45 dollar per night cost which added onto the hotel price and additional taxes was very high.

however, because of the automatic 25% gratuity fee, the proceeds of which the employees never actually see, is imposed.

This time weather encouraged use of roof top pool, Fabulous  sunbeds, umbrellas, great views and bar.Cold water and  sunscreen supplied.

Rooftop pool has a cool vibe and gym / fitness area impressive for a hotel if this size.

Beautiful roof top pool, fabulous restaurant and bar.

Check in and access to the rooftop pool was seamless and the cabana was excellent.

Rooftop pool is a beauty - great place for the kids and adults to relax under the warm Californian Sun.

Great location, gorgeous suites, fabulous rooftop pool and very reasonable rates.

Rooms are great suite-types, as is the rooftop pool.

Don’t miss the beautiful rooftop pool with the cutest, friendliest bartender in town, or the delicious breakfast in the restaurant.

The rooftop pool also has a bar and 360 degree views of the city and you can see as far out as downtown LA.

The next best thing about the Chamberlain is the rooftop pool!

The roof top pool is a huge selling point

Beautiful rooftop pool with lovely views of downtown and the hills.

Hotel is presented beautifully and the rooms are xtra large , with  defined sleeping /sitting areas.

Excellent rooms , very spacious and clean , Ramesh on reception was excellent, very helpful and courteous and professional.

The two rooms we had for our family were a good size and very comfortable.

The room was beautiful (and I’m sure we just had what was left at midnight) Breakfast was great.

but with a nice relaxed and soft feel and they are very big rooms.

Large rooms; safe location; great service by staff; family friendly would highly recommend anyone staying in Los Angeles to stay at the Chamberlain we loved our stay.

The rooms were clean, spacious, comfortable and ideal for short or long stays.

Housekeeping always kept our room and the building in great shape.

Room was great, amenities, location. A++.

The room was too and included a comfy king bed, huge tv and a fireplace.

The room is spacious, very clean, roof top has a great view, and the bar and restaurant downstairs has friendly staff.

Claudia put us in a beautiful room big enough to fit friends and family!

And the carpets need cleaning because there was this old smell throughout.

One of the two lifts was out of order the entire stay, the fly wire screen on the balcony door was constantly jammed and eventually came off the rails and the bathroom had a musty/sewerage smell at times.

Soiled linen was left in the bathroom, the floors were not clean, and the light switches had visable grime on them. Disgusting.

The only criticism we had was while in the non smoking pool area with our 17 year old daughter, a girl smoking a joint was ignored by a staff member who came to deliver food to another hotel customer.

Somehow the hotel didn't match up to all the reviews - some areas smelled heavily of smoke and felt a bit run down.

but what makes this hotel not a place to recommend is that the room had a weird smell, the bathroom wasn’t clean 2 out of 4 times.

The hotel did not look like a hotel or smell like a hotel.

In addition, the stainless steel stand that supports the sink and counter in the bathroom is very badly rusted and the aluminum window frames are corroded and the window sills full of dirt and debris, indicating that management has not been investing in keeping the property in the condition you would expect for a hotel in this price range.

The 4th floor had an unattractive Oder right away off of the elevator and the room smelled worse.

though was that my room smelled terrible--musty.

The room had a smell - like an old musty smell in which I had to turn the super loud aircon on and open the balcony door.

It's as if they're ignoring the little scrapes and scuffs, smells and issues.

As mentioned in other reviews there is a strong smell on floors two and three.

Going up to the room we found out that the hotel has a very strong bad smell in the hotel

In the room the wallpaper is peeling and there is a smell of an old folks home!

A lot of negative reviews on here mention a smell - we couldn't smell anything.

The smell the main turn off, disgusting when you have to spend time on our honeymoon for a week smelling that with no explanation!

Being from NYC, I didn’t know that was a thing and so I had to be exposed to do that horrible smell for so many days.

A short walk to Trader Joe's, Starbucks and CVS.

with a Trader Joe's just a short walk from the hotel along with numerous restaurants close by.

There is a Trader Joe's and Starbucks down the block and many restaurants and bars on Santa Monica within easy walking distance.

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