The rooms are very large in size and the view from balcony was of all Los Angeles.

The rooms are large suites with balconies and large bathroom.

The rooms are gorgeous and comfortable, the balconies are entertaining for views and people watching (the balcony I had this year was directly over the street), and the pool is amazing!

Bed was delightful and enjoyed the balcony to enjoy the California weather.

The room had a wonderful view from the balcony where we had Champagne compliments of the hotel.

I enjoyed every single moment while I was staying at this hotel from the bathroom to the bedroom and the balcony everything was just WOW!

Amazing view from the balcony of south-facing rooms.

The hotel seems to be attracting customers with a passion to smoke weed anywhere, from the pool area to their own balcony,

With Amex Fine Hotels & Resorts we were upgraded to a beautiful, large room with stunning views from the balcony.

Large room with great views from the balcony.

The rooms were beautiful and you can enjoy great views outside on their balcony.

Very nice balcony San Vicente side of the building.

The rooms with the balconies cannot be beat -- if feels like a piece of Europe in the middle of Hollywood.

The room are huge and I love the balcony.

Rooms have unparalleled balcony views of LA.

My room was very clean, spacious, and had a really nice balcony view of the city over a hill.

The rooftop pool and complimentary buffet breakfast were great bonuses.

The hotel has an amazing rooftop pool with great views of LA, and everything about it was great.

Great vibe in the bar and restaurant, and excellent relaxed scene at the rooftop pool deck.

The roof top pool is a major plus…it’s definitely one of the larger roof top pools in LA.

Lovely rooms, inclusive breakfast, super friendly staff, wonderful rooftop pool.

Great staff, wonderful rooftop pool and nice breakfast .

Fantastic facilities, including rooftop pool, fitness centre, restaurant and bar - all of which are extremely well maintained.

Yummy breakfast, rooftop pool, unbelievable views….the best!

pool:
still among my favorites in l.a. and def my fave rooftop pool.

Pool on rooftop is a destination for sure.

The rooftop pool beautiful with incredible views.

Super-friendly staff, lovely hotel, great rooms and a great rooftop pool that guests can use.

and Beverly Hills rodeo drive, easy way to walk of fame and universal studios with UBER , nice rooftop pool with incredible view of LA downtown, eating at the sunbeds not really a good idea because of dirty food everywhere

Rooftop pool with bar looking out over the city too.

but especially stunning from the rooftop pool which provides a spa-like experience high above the bustling city below.

The hotel is very nice and the rooftop pool is the best feature.

On the positive side, the staff is very friendly and welcoming, the room service breakfast was great, and the room overall was comfortable.

Spacious and immaculate room with exceptional amenities and service.

Rooms are huge and comfortable with every possible amenity.

Wonderful service, and really lovely large rooms with massive bathrooms.

Perfect base for a week working in Hollywood - very comfortable large rooms withn great bathrooms, great location, good food / room service and generally solid vibe.

The room was incredibly spacious and clean with a great view.

For me, it's truly a home away from home, with the friendly staff, the spacious rooms, the marvelous pool area and the great dining and bar experience.

Our room was spacious and the bathroom was especially luxurious - the biggest tub I've ever seen!

The rooms are amazing, the staff are extremely friendly and outgoing, all accommodations were above and beyond.

I love the location, spacious room and service.

I coordinated for a few rooms and pool party for 35ppl.

And once, when the shower was not in use, water backed up through the drain (from another shower somewhere else in the hotel, apparently) and covered the shower floor. Disgusting!

Everything would have been perfect if someone didn’t smoke pot and cigarettes on my floor or near my floor late at night on both nights.

The room smelled of an old, very old, musty motel.

2nd room - there were people smoking an insane amount of weed - so much so that it was really intense outside our door.

Too bad some guests ruin it by breaking the no smoking rule (as the smoke travels up into other peoples balconies and rooms).

So, from our point of view, this hotel should be enforcing its own rules towards their customers… the smell is present also in the hallways, so everybody knows.

Also while Our room smelled fine some nights our hallway smelled like Snoop Dog and Willy Nelson were holding a conference on our floor, serious contact buzz!

The rooms could use a deep cleaning (the bathrooms were dusty and the grout was disgusting).

The tap water was icky and I didn't see any water service in the lobby.

The sheets had stains (nasty ones), the room fridge hadn’t been cleaned for ages (it had milk and other residual food in it), the shower made a mess in the bathroom, etc.

The the hotel smelled like burning dinosaurs.

Huge unsightly gap that I am quite sure there is all sorts of hair, debris and whatever else is left behind from the previous user. When I asked for the manager by the young man at the front desk, his response? "

Slight mold smell as we entered the room .

Hotel smells of weed and is full of dodgy old men with their 18 year old rent boys.

The only problem I had was my room smelled of smoke

We went a la carte instead and had terrible service and an eggs florentine that was undercooked and pretty disgusting.

We also came back to our room later in the day on several occasions to find multiple cigarette

room is worse, like being in an ashtray. why?

My experience was so pleasant from the easy check in, to the valet helping my mom assist me out of the car after surgery.

Service,food, experience and cleanliness.

but Norton's exceptional service and attention to detail truly made my experience unforgettable.

Our wedding was so smooth and all of our guests raved about their experience and the beauty of the hotel.

Difficult to fault my experience at this beautiful hotel.

That would make a big difference in the guest experience.

It is hard to critique another flawless amazing experience at the London.

You will enjoy every aspect of your stay.

The rooms are very spacious, beds are comfortable and the bathroom  was a fabulous experience.

Staying at the London for a few days is a wonderful, almost dreamlike experience. However.

My husband had a red carpet-event, and I just wanted a good experience.

it is truly a hushed, warm experience and the valets keep things moving perfectly.

The rooms are clean and spacious, the service across the board is friendly and excellent, the breakfast buffet is terrific, and the check-in and check-out process was the fastest I have experienced.

Too often hotels in this price range under deliver, the london provides a great experience without feeling pretentious.

We stayed 2 nights and had a fantastic experience.

This hotel is a 5* experience and worth the money.

Second, we had lunch at the bar in the lounge.

The bar area had a great atmosphere, and our server was nice.

The bar is a lovely place for a quick drink at the end of the day.

The bar inside the hotel is a very layed back atmosphere.

We had drinks and a light meal at the bar.

Alesandra in the bar served us dinner — super attentive, knowledgeable and friendly, and the food was all outstanding (burger is amazing btw).

From the valet, to the housekeeper, to the bar and restaurant staff, to the front desk.

We had some drinks at the bar one afternoon

Pool area is wonderful , amazing views on roof top , nice bar area for a drink after day of sightseeing and maybe a celebrity or 2 we had the pleasure of Margot Robbie and Geoffrey Rush in the bar for a while so being from Australia that was a great thrill too add to a great stay and experience .

The staff was all really great and I found myself enjoying sitting at the bar for a change.

Great Luxurious Hotel
With Great Staff and love the entire makeover in the 
Dinning room and the Bar.

The bar staff was on point with recommendations.

The hotel has had so me refurbishments since I was last here mainly to the bar and restaurant.

The best part about my stay was the top notch customer service at the bar.

From checking in with Michael to Kevin at the bar and Deborah, April, Robert, Thomas and Michel at the morning buffet, it is all good!

Have stayed here a few times before - great to see the changes in the bar and around the pool area.

I also liked the bar where it was comfortable to watch the Warriors game, and the food was good and the waitress very nice.

Breakfast was amazing as well as the bar snacks.

I can't say enough good things about the staff at the bar and those walking around the pool checking on everyone.

Great meeting place too, the bar, great to linger in either just for a drink or lovely bar food.

The London West Hollywood at Beverly Hills

smell

rooftop pool

the-bar

staying experience

We had a balcony with a peek-a-boo view of the skyline, which we really appreciated since we were lucky enough to visit when there was good visibility.

They upgraded us to a gorgeous room with beautiful balcony.

The balcony rooms with a view of LA are spacious and special

We spent a lot of time lounging on our balcony enjoying the views over tea.

but we could take our breakfast and eat on our balcony.

We booked the balcony suite and arrived after our 6 hr flight to the hotel at about 8.pm.

The balcony was beautiful and we drank wine at night looking at the views, and then enjoyed the included breakfast  there the next morning.

The bed was comfortable and the balcony was lovely with all sorts of flowers on it.

Jacuzzi tub in our room was an amazing plus and can’t forget about the beautiful scenery just outside our balcony.

Comfortable bed, awesome bathroom and nice view from the balcony and poolside.

We like the junior suites at the ends of the "horseshoe" the best; they come with balconies and jetted tubs.

Our family suite was spacious and comfortable and had everything we needed, and we had a balcony which we could see Los Angeles and was a lovely view at night!

They managed to find a room available that had two beds, and I even had a balcony!

We booked a large/family room which was great with fridge, balcony and large bathroom.

Our suite was at the end of the block so we had a pool view from one side of the balcony and a wonderful view of LA from the other side.

You are free to roam out and about in the beautiful courtyard, outdoor balconies and open property.

The pool was heated and surrounded by flowers, lovely patios and terraces reminiscent of an Italian Villa.

The front desk was very welcoming and helpful and there is a gorgeous view of beautiful flowers and plants by the pool.

The property is covered with beautiful flowers and has a gorgeous pool.

The pool is beautiful and the flowers make for a great relaxing experience.

Our room was lovely, very big with two beds (which were very comfy indeed) a kitchenette and it overlooked the beautiful pool area which was surrounded with gorgeous pink flowers.

Swimming pool is superb, with flowers all around, very pleasant experience.

The patio with swimming pool is surrounded by beautiful flowers and is a relatively quiet place in this loud and busy city.

The pool area is absolutely spectacular with beautiful flowers all around and everything was so convenient.

Trees and flowers surrounding the courtyard pool area made hanging out poolside each day very appealing.

I loved opening the window and smelling the beautiful flowers that surrounded our windows!

If you find yourself just wanting to relax for an afternoon in the hotel that is no problem because they have a private swimming pool which is surrounded by beautiful flowers and plants (it doesn’t  feel like sitting around a hotel pool in the middle of LA).

The flowers that wrap around the pool are just beautiful!

10/10 for location, same for pool area which is full of flowers and peaceful setting.

The pool is beautiful with lots of flowers and great lounge chairs.

I love the pool in the middle with the beautiful plants and flowers.

We would come out and watch the hummingbirds feed on the flowers.

With the swimming pool area into a gorgeous garden with beautiful flowers and lovely palms, this hotel is the perfect match between relax and the vibrant lifestyle of the city.

but they look great and the complimentary breakfast was a very welcome surprise.

but one where free breakfast is helpful - It always feels nice to wake up and not have to get up, fully dressed and trudge out looking for a place to eat where you'll probably end up spending $50 - $60

No complaints about the quality either - its pretty good and free!

Had a great room with breakfast included at a reasonable price found on Hotels.com.

There is also a free breakfast in the dining room, which is well-attended and generous.

They offered complimentary breakfast, which was delicious!

Good location, walking distance to several restaurants, free continental breakfast, beautiful outdoor pool, gym, comfortable room for up to 4 peopke, courteous and helpful staff.

There was a complimentary breakfast which we had most mornings of our stay, sadly for us as vegans there wasn't a huge option

I found there to be plenty of options, and i'd rather have this free breakfast which sets me up for the day.

Good location and amenities, free breakfast, great tour of L.A. arranged by front desk staff.

Complimentary breakfast was ok, not great

Breakfast included and a good selection of food and drinks.

The included breakfast was well served in more upscale facilities than normal for this level of hotel.

Breakfast was included.. the food was good, lots of choices, the coffee was great, the breakfast room was beautifully decorated and very inviting and warm.

The pool area is really nice and relaxing.

At night we sat in the pool area to relax, it is a cozy pool area,

The pool was warm temperature, and it felt like I was in Italy enjoying the Cherry blossoms and other beautiful plants in the garden near pool area.

Pool area image came handful on making a decision.

Place was great- They could clean the pool area a little more or tell people to clean up after them selves.

The pool area is perfect with beautiful shaded seating areas.

Best Western Sunset Strip is centrally located and offers comfortable rooms and a beautiful pool area.

Pool area was tropical looking with plenty of room to sit around the area.

The hotel is basic and clean with a nice pool area.

One of their rooms had doors that open up to the pool area.

The pool area is lovely and definitely a gem of the hotel.

The pool area was beautiful and it definitely gave L.A. vibes.

The pool area is very pretty with many configurations of seating and a lot of lovely plantings.

Pool area very nice - was chilly so didn't use

Room was nice, bathroom spacious, pool area lovely. Just needs some serious updating in some areas (especially the very ropey elevators)

Pretty pool area and useful vending machines!

I would highlight recommended this hotel, I was very impressed with the room we got.

Our room was large big bathroom walk in shower, fridge, coffee maker.

The room was good and girl looking after it was very helpful when asking her things.

So we were quiet surprised when we got our rooms and they showed up to have no view in fact no day light.

Our stay was pleasant, the room was clean and the furniture was comfortable.

Room was super comfy, we didn’t use the pool or gym

You do have to request for the maid to clean the room every day - not an issue

The rooms are spacious, clean & the beds are super comfortable.

Our room on the ground floor had a lovely outlook and doors to the pool

We enjoyed our room of its size, cleanliness, and decor.

Great facilities in the room; microwave, fridge, proper sink etc.

There is a great size fridge in the room, so we were able to pick up what we needed at Trader Joes.

My family came with me and we were in rooms next to each other.

Excellent service in the hotel, with spotlessly clean rooms.

This is a great location and the room was great.

We loved the DIY breakfast where selection and service were great - breakfast room is a little small so you sometimes had to wait for a table at peak times

There are 2 breakfast rooms and the staff is friendly and goes out of their way to make your stay pleasant.

Cons: the place smells so strongly of some kind of chemical.

Carpets old and smelly, breakfast was limited and paper plates plastic knifes and forks.

Unfortunately the area was smelling of weed as some guests used the back area to smoke in.

however the new room smelt a little fusty, hotel reception sofa and rug is dirty, staff require more customer service training.

On the flip side, customer service was rather cold, and in spite of upgrades, this is an old building with a funky smell from the lobby to the rooms.

There is a horrible old carpet smell throughout building - distinct wet/old smell - in the room and halls - it badly needs replacing.

The tiles in the swimming pool were filthy you could wipe the dirt of with your hands, see attached photo.

Had a bug in my bed, pullout bed had a downward incline where your head was lower than your legs, breakfast lacked a variety of foods and lobby had a musty horrible smell.

Only things we had issues with were the HVAC system which seemed a bit dated, and a musty smell in the hotel room and throughout the halls.

The air conditioning/heating wall unit was absolutely filthy.

butt to prop items to hold your cord.into the plug.

The cigarette smoke would permeate the halls.

-The BREAKFAST is yet another bait and switch - they offer disgusting moldy 25 cent pre packed muffins with NO COFFEE and call it breakfast.

butt germs all over the place and no one said a word.

One on of the tables by the couch, there was some gross residue that wasn't wiped down by housekeeping--though it was not visible until we saw it on the wiping cloth.

although it was dark and felt smaller than room 212, it smelt fine so we accepted it.

but only disappointment was that despite the hotel being non smoking, someone before us had flouted the rules!

The pool area is lovely , sadly some people ignore the no smoking policy,

So it is a rather dirty and smelly area(urine etc.

Breakfast among the worst in my entire life, just packed food on board plates.

Nov, 18, 2023

Nov, 13, 2023

Dec, 4, 2023

Nov, 28, 2023

Jan, 14, 2024

Jan, 10, 2024

Nov, 15, 2023

Oct, 23, 2023

Dec, 1, 2023

Nov, 28, 2023

Dec, 4, 2023

Dec, 4, 2023

Nov, 23, 2023

Nov, 20, 2023

Dec, 5, 2023

Dec, 1, 2023

Dec, 7, 2023

Nov, 28, 2023

Dec, 3, 2023

Nov, 27, 2023