The rooms are very large in size and the view from balcony was of all Los Angeles.

The rooms are large suites with balconies and large bathroom.

Rooms are huge and comfortable with every possible amenity.

Wonderful service, and really lovely large rooms with massive bathrooms.

Perfect base for a week working in Hollywood - very comfortable large rooms withn great bathrooms, great location, good food / room service and generally solid vibe.

The decor is fabulous, the staff is friendly and helpful, the location is wonderful, the rooms are large, the pool is beautiful, the breakfast is delicious.

It's very odd since the hotel has large rooms that would hold a proper restaurant.

The rooms are huge and the discounted rate was good.

The rooms are very large and the bathroom is enormous and beautiful.

Large rooms, great location, wonderful service & friendly staff - I will be back.

First, the good: the bed was good, the rooms are big, and the bathrooms are amazing.

The rooms are large and very comfortable, staff is awesome.

Great service, large rooms, incredible pool area, friendly staff, nice breakfast, what more could you ask for?

With Amex Fine Hotels & Resorts we were upgraded to a beautiful, large room with stunning views from the balcony.

The room was so big and the cleaners cleaned the room early and were very attentive.The food on the roof top pool was great and good variety.

Large room with great views from the balcony.

The rooftop pool and complimentary buffet breakfast were great bonuses.

The hotel has an amazing rooftop pool with great views of LA, and everything about it was great.

Great vibe in the bar and restaurant, and excellent relaxed scene at the rooftop pool deck.

The roof top pool is a major plus…it’s definitely one of the larger roof top pools in LA.

Lovely rooms, inclusive breakfast, super friendly staff, wonderful rooftop pool.

Great staff, wonderful rooftop pool and nice breakfast .

Fantastic facilities, including rooftop pool, fitness centre, restaurant and bar - all of which are extremely well maintained.

Yummy breakfast, rooftop pool, unbelievable views….the best!

pool:
still among my favorites in l.a. and def my fave rooftop pool.

Pool on rooftop is a destination for sure.

The rooftop pool beautiful with incredible views.

Super-friendly staff, lovely hotel, great rooms and a great rooftop pool that guests can use.

and Beverly Hills rodeo drive, easy way to walk of fame and universal studios with UBER , nice rooftop pool with incredible view of LA downtown, eating at the sunbeds not really a good idea because of dirty food everywhere

Rooftop pool with bar looking out over the city too.

but especially stunning from the rooftop pool which provides a spa-like experience high above the bustling city below.

The hotel is very nice and the rooftop pool is the best feature.

And once, when the shower was not in use, water backed up through the drain (from another shower somewhere else in the hotel, apparently) and covered the shower floor. Disgusting!

Everything would have been perfect if someone didn’t smoke pot and cigarettes on my floor or near my floor late at night on both nights.

The room smelled of an old, very old, musty motel.

2nd room - there were people smoking an insane amount of weed - so much so that it was really intense outside our door.

Too bad some guests ruin it by breaking the no smoking rule (as the smoke travels up into other peoples balconies and rooms).

So, from our point of view, this hotel should be enforcing its own rules towards their customers… the smell is present also in the hallways, so everybody knows.

Also while Our room smelled fine some nights our hallway smelled like Snoop Dog and Willy Nelson were holding a conference on our floor, serious contact buzz!

The rooms could use a deep cleaning (the bathrooms were dusty and the grout was disgusting).

The tap water was icky and I didn't see any water service in the lobby.

The sheets had stains (nasty ones), the room fridge hadn’t been cleaned for ages (it had milk and other residual food in it), the shower made a mess in the bathroom, etc.

The the hotel smelled like burning dinosaurs.

Huge unsightly gap that I am quite sure there is all sorts of hair, debris and whatever else is left behind from the previous user. When I asked for the manager by the young man at the front desk, his response? "

Slight mold smell as we entered the room .

Hotel smells of weed and is full of dodgy old men with their 18 year old rent boys.

The only problem I had was my room smelled of smoke

We went a la carte instead and had terrible service and an eggs florentine that was undercooked and pretty disgusting.

We also came back to our room later in the day on several occasions to find multiple cigarette

room is worse, like being in an ashtray. why?

My experience was so pleasant from the easy check in, to the valet helping my mom assist me out of the car after surgery.

For me, it's truly a home away from home, with the friendly staff, the spacious rooms, the marvelous pool area and the great dining and bar experience.

Service,food, experience and cleanliness.

but Norton's exceptional service and attention to detail truly made my experience unforgettable.

Our wedding was so smooth and all of our guests raved about their experience and the beauty of the hotel.

Difficult to fault my experience at this beautiful hotel.

That would make a big difference in the guest experience.

It is hard to critique another flawless amazing experience at the London.

You will enjoy every aspect of your stay.

The rooms are very spacious, beds are comfortable and the bathroom  was a fabulous experience.

Staying at the London for a few days is a wonderful, almost dreamlike experience. However.

My husband had a red carpet-event, and I just wanted a good experience.

it is truly a hushed, warm experience and the valets keep things moving perfectly.

The rooms are clean and spacious, the service across the board is friendly and excellent, the breakfast buffet is terrific, and the check-in and check-out process was the fastest I have experienced.

Too often hotels in this price range under deliver, the london provides a great experience without feeling pretentious.

We stayed 2 nights and had a fantastic experience.

This hotel is a 5* experience and worth the money.

Second, we had lunch at the bar in the lounge.

The bar area had a great atmosphere, and our server was nice.

The bar is a lovely place for a quick drink at the end of the day.

The bar inside the hotel is a very layed back atmosphere.

We had drinks and a light meal at the bar.

Alesandra in the bar served us dinner — super attentive, knowledgeable and friendly, and the food was all outstanding (burger is amazing btw).

From the valet, to the housekeeper, to the bar and restaurant staff, to the front desk.

We had some drinks at the bar one afternoon

Pool area is wonderful , amazing views on roof top , nice bar area for a drink after day of sightseeing and maybe a celebrity or 2 we had the pleasure of Margot Robbie and Geoffrey Rush in the bar for a while so being from Australia that was a great thrill too add to a great stay and experience .

The staff was all really great and I found myself enjoying sitting at the bar for a change.

Great Luxurious Hotel
With Great Staff and love the entire makeover in the 
Dinning room and the Bar.

The bar staff was on point with recommendations.

The hotel has had so me refurbishments since I was last here mainly to the bar and restaurant.

The best part about my stay was the top notch customer service at the bar.

From checking in with Michael to Kevin at the bar and Deborah, April, Robert, Thomas and Michel at the morning buffet, it is all good!

Have stayed here a few times before - great to see the changes in the bar and around the pool area.

I also liked the bar where it was comfortable to watch the Warriors game, and the food was good and the waitress very nice.

Breakfast was amazing as well as the bar snacks.

I can't say enough good things about the staff at the bar and those walking around the pool checking on everyone.

Great meeting place too, the bar, great to linger in either just for a drink or lovely bar food.

The London West Hollywood at Beverly Hills

smell

rooftop pool

the-bar

staying experience

My mother in law recently stayed in this lovely boutique hotel.

This is a great boutique hotel in a quiet neighborhood,

Highly recommend this beautiful boutique hotel!

This hotel blew my mind with service that went beyond stellar and above any boutique ever.

It was more like a boutique apartment complete with a fireplace (which we used) to 2 large TV’s (one for me and one for my husband!

Great boutique hotel, excellent location.

Admittedly we stay in a lot of lovely boutique hotels,

The Chamberlain is a great boutique hotel in a great location.

This is a boutique apartment hotel in a residential area so the location is good because it is very quiet.

I would say that you would call this place a boutique hotel.

Small boutique hotel with excellent location in a residential area, Intimate interior spaces (bar and outdoor patio dining) with fabulous private cabanas on the rooftop pool deck.. Suites were huge and beautifully appointed.

For its location the price is ok. 

It’s a boutique hotel so don’t expect the same standard services big chain hotels give you

I have know of chamberlain for a number of years - they are a boutique hotel centrally located in WEHO .

This is a superb choice for a boutique hotel and I believe offers great value.

Without a doubt one of the best boutique hotel experiences ever!

Definitely recommend for a small boutique hotel experience. AJS

Great boutique hotel with lovely rooftop pool.

but with a nice relaxed and soft feel and they are very big rooms.

Large rooms; safe location; great service by staff; family friendly would highly recommend anyone staying in Los Angeles to stay at the Chamberlain we loved our stay.

Claudia put us in a beautiful room big enough to fit friends and family!

The room was a huge studio apartment with no kitchen.

The staff here is so helpful and attentive, the rooms are large and clean, and the location is perfect.

I just love this hotel, great location, huge rooms and wonderful accommodating staff.

My room was really big and with a bathtub which I love.

the view of the roof top pool
great location for this hotel
very good price for a big room for a family of 4 
private fire place in each room
terrasse in the room
the area is really calm and the hotel too

The rooms are big enough to relax and work.

Great little gem of a hotel in a fantastic area - so close to everything and a short walk to Melrose Ave. Staff were really friendly and helpful, and the size of our room was huge.

Beds are comfy, rooms are large suites, fantastic restaurants and shopping close by.

though I received an upgrade, I had seen and read about their regular rooms which have a big living area.

The bed was comfortable, the room was really large and quiet.

Rooms are huge and have everything you could possibly need.

The rooms are big and have been updated since I stayed last, and I love the garden restaurant seating area and pool.

Cafe / restaurant in lobby has excellent service and high quality food and while expensive vs non hotel restaurants is probably about average price for hotel restaurants.

but food and beverage was a little pricey.

If there was anything negative I could find it would be that one of the 2 rooms we have booked is super dark with no natural light so avoid that end of hotel down the side of building plus the other negative is $60 parking fee

We also stayed at another hotel a  kilometre away and our stay there was terrible - so in future we will book the Chamberlain as it is a quality hotel for a reasonable price.

The next day, the hotel manager called us to apologize for the problem and offered to move us to a significantly larger room (with a full living room and a separate bedroom) at the same price as our current room!

It was their opportunity to wave the fee, they didn't take it.

The prices were Insane and you know it is because of the credits

but all of the hotels have expensive parking so you really need to figure that into your costs.

Be mindful these prices include no room service unless you request it!

To detract from that, a nightly resort fee is charged which seems exorbitant given the size of the hotel and limited inclusions.

Upon arrival, we learned that the $48.00 per night  fee means you park your own car into the garage and drive it out yourself.

I wouldn't stay here again if the the room was free and I was paid!

Room was a little pricey as well as food service

but this one definitely didn't rate as a memorable experience.

You can either pay the bill separately or ask to charge to your room.

This time weather encouraged use of roof top pool, Fabulous  sunbeds, umbrellas, great views and bar.Cold water and  sunscreen supplied.

Rooftop pool has a cool vibe and gym / fitness area impressive for a hotel if this size.

Beautiful roof top pool, fabulous restaurant and bar.

Check in and access to the rooftop pool was seamless and the cabana was excellent.

There was a bar and restaurant as well as a rooftop pool.

Rooftop pool is a beauty - great place for the kids and adults to relax under the warm Californian Sun.

Great location, gorgeous suites, fabulous rooftop pool and very reasonable rates.

Rooms are great suite-types, as is the rooftop pool.

The rooftop pool and bar had great views of LA.

Don’t miss the beautiful rooftop pool with the cutest, friendliest bartender in town, or the delicious breakfast in the restaurant.

The rooftop pool also has a bar and 360 degree views of the city and you can see as far out as downtown LA.

The next best thing about the Chamberlain is the rooftop pool!

And the carpets need cleaning because there was this old smell throughout.

One of the two lifts was out of order the entire stay, the fly wire screen on the balcony door was constantly jammed and eventually came off the rails and the bathroom had a musty/sewerage smell at times.

Soiled linen was left in the bathroom, the floors were not clean, and the light switches had visable grime on them. Disgusting.

The only criticism we had was while in the non smoking pool area with our 17 year old daughter, a girl smoking a joint was ignored by a staff member who came to deliver food to another hotel customer.

If you’re into smoking whatever you want, poor phone reception and a tone deaf staff, you’ve found the right hotel.

Somehow the hotel didn't match up to all the reviews - some areas smelled heavily of smoke and felt a bit run down.

but what makes this hotel not a place to recommend is that the room had a weird smell, the bathroom wasn’t clean 2 out of 4 times.

The hotel did not look like a hotel or smell like a hotel.

The only downside is that the parking is filthy expensive.

In addition, the stainless steel stand that supports the sink and counter in the bathroom is very badly rusted and the aluminum window frames are corroded and the window sills full of dirt and debris, indicating that management has not been investing in keeping the property in the condition you would expect for a hotel in this price range.

The 4th floor had an unattractive Oder right away off of the elevator and the room smelled worse.

The room had a smell - like an old musty smell in which I had to turn the super loud aircon on and open the balcony door.

It's as if they're ignoring the little scrapes and scuffs, smells and issues.

As mentioned in other reviews there is a strong smell on floors two and three.

Going up to the room we found out that the hotel has a very strong bad smell in the hotel

Rusty railings, worn paint, filthy sunbed curtains.

They moved me to another room which smelled like cigarette smoke.

A lot of negative reviews on here mention a smell - we couldn't smell anything.

Trader Joe's is just down on the corner as well as Starbucks.

A short walk to Trader Joe's, Starbucks and CVS.

with a Trader Joe's just a short walk from the hotel along with numerous restaurants close by.

There is a Trader Joe's and Starbucks down the block and many restaurants and bars on Santa Monica within easy walking distance.

Also close to Trader Joe’s and other spots to stock up on snacks wine etc as hotel price wine and snacks can run high.

but a short stroll to Trader Joe’s and Santa Monica Blvd.

Emilio our doorman pointed us in the direction of Trader Joe’s so we could pick up a few treats and upon returning back to our spacious digs we met Lily our housekeeper who was more than amenable to offer us a few more coffee products.

Starbucks and Trader Joe's are a few minutes walking distance from the hotel, an added bonus!

There’s even a Trader Joe’s nearby for my longer trips.

It was walking distance to the gay bars, Starbucks, Trader Joe's, the gyms, and shopping.

Location is also perfect everything you might need is 2 seconds walking distance: food places, Trader Joe's (literally one second walk), CVS pharmacy, dry cleaner, beauty places (both nails and massage). If you look for a boutique hotel with great service and quiet (away from the tourist craziness

Super friendly check in staff,  Comp drink upon check in, short walk to trader Joe's,  and roof top pool!!

Loads of amenities nearby such as Trader Joe’s, Starbucks and loads of resturants/ bars.

2-3minute walk to Trader Joe's, 24 Kitchen, Starbucks, Wells Fargo.. 10 min walk to nightlife and more!

The Chamberlain is tucked away in a residential neighborhood within walking distance to many restaurants and shopping and even a Trader Joe's!

but there is a Trader Joe's really close by and a Starbucks!

You can walk to Trader Joe's a block away.

There is also Trader Joe's for any grocery items you may need just a block away.

I really like this hotel it's in a great location in West Hollywood right near Trader Joe's so you can go and buy water and snacks that are reasonable.

Trader Joe's is just down the street-a minute away, Starbucks as well.

Chamberlain West Hollywood

price

boutique

trader joe

They need to speed up issue resolutions as I found extra charges in my room bill which delay the check-out process.

We also had an electric car in valet that was always charged.

Booked with Amex FHR and did NOT receive a room upgrade.

It's disappointing the hotel did not honor their partnership with Amex.

but is a credit of $30 in reality, which is impossible to match (the whole menu is hight than that after taxes and tips).

but charging $750 for two massages are insane.

No charge late check out when they can do it.

(Gregory saved my credit card from being lost forever when it fell by the pool!)

Nov, 18, 2023

Nov, 13, 2023

Dec, 4, 2023

Aug, 11, 2023

Nov, 27, 2023

Oct, 23, 2023

Aug, 12, 2023

Aug, 4, 2023

Nov, 24, 2023

Apr, 12, 2023

Oct, 18, 2023

Jul, 10, 2023

Jul, 10, 2023

Apr, 12, 2023

Sep, 14, 2021

Mar, 29, 2020

Nov, 12, 2023

Sep, 9, 2023

Mar, 17, 2023

Jun, 30, 2021