Hotel Figueroa - Unbound Collection by Hyatt
4.6
Trip advisorcomfortable roomvalet staffstaples-center proximityfriendly
- I had an event near Staples Center so hotel was only a short walk away.
- The hotel is beautiful, located within walking distance to Staples center and other DTLA attractions, the three restaurants located at the hotel were all top notch.
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- But you can stay here and be comfortable and location is right near staples center.
- Very comfortable hotel in a great location very close to Staples Center.
load more ... - The room was comfortable, nicely appointed, quiet, with a awesome bed, i sept like a baby.
- The room was comfortable.
- The room was comfortable and nicely set up for a small room.
- Very nice hotel, great decor, and comfy rooms.
- Plenty of room to be comfortable, amazing raindrop shower and complimentary continental breakfast.
load more ... - Eventually, I had to call Hyatt's main line after my trip and the customer service redeemed the issues for me.
- FYI - apparently calling for a lyft mid day on Wednesday are a problem.
- but kitchen got pretty backed up because the place was busy and they seemed short-staffed, so might call ahead if you're on a tight timeline.
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- making sure front desk knew to call us when vendors arrived instead of us having to go up and down to let them up the elevators).
load more ... - I wanted to give a special shoutout to the valet team that took my jeep.
- Lizeth the lady at valet was really nice throughout our stay and helped us every time we needed something.
- Lizeth from valet was very helpful , and the valet team made our stay more pleasant.
- Valet guys always greet you with a smile and no request is too big.
- Shout out to Lizeth , eddie and chris from valet for helping us with our car.
load more ... - Rooms were small, consistent with what was once a YWCA and would be a challenge for a couple just wanting to hang out in the room,
- Room was a little small,
- Small rooms,
- At first I was frustrated with my stay because I felt like my room was small plus I was charged with a $30 daily fee that went to amenities.
- But the rooms are too small and uncomfortably designed.
load more ... - She was friendly and profesional.
- It was clean, organized, and the staff was friendly and welcoming.
- Service was friendly and excellent, and parking for a downtown hotel was easy and convenient.
- The staff is friendly and accommodating.
- The on site valet is super convenient and the valet service is always friendly and hospitable!
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