NOW FOR THE FRAUD PART- After checking out 2 weeks later i started seeing random charges from this hotel on my card for $30 then a week later another few charges $25 at a time!

but Troy on management would only send a bottle of wine and comp food and beverage charges.

I was charged the full price for the room.

I don't think the hotel's hospitality is at the caliber they're charging.

The billing at checkout was messed up and actually still not resolved.

Another note is that they charge $46 per night for parking, so definitely worth factoring that into your budget as we didn't realise until we got there.

I reported this and, hopefully, won't be charged.

Its the little things that matter, and charging a resort fee for a small bottle of water per day has completely shocked me.

In dispute with them now unfortunately as money has been taken off my credit card over a month after I checked out.

but of course, no one at the front desk seemed to know what money was, so he had to charge the parking on his card, but they wouldn't let him leave a tip on the card.

but the taxi had the card machine not working and didn’t know even the area I was supposed to be in to catch a pre-paid bus to Vegas.

How are they able to charge my credit card without a signature and while I was not there.

We got breakfast, parking, $25pp/day credit and a slightly-upgraded room for $250 (before tax).

They claimed we had ruined the duvet and so attempted to charge us $500 - yes $500 for something we did not do!!

The only drawback was the fees of $39/night charged for the overnight parking.

although the credit was not on my bill, and my bill was $150 more than it should have been that I would not be charged.

We explained that we refused the wine the evening before and asked that she not charge us the exorbitant $39 overnight parking fee, which she indeed dropped.

We asked for some parmesan cheese for our pasta, this took so long it arrived after I had finished eating my pasta – which the waiter clearly saw and did not apologise for – and then oddly we were charged $2 for the cheese which is a first in any restaurant I have been to in the world!

When we arrived at the front desk, the person in charge was talking to another hotel guest and he did not even say "hi" or "i"ll be with you in a minute" very basic stuff, nothing.

I had to ask for help with my bags when I was leaving as I was struggling to carry them down a few stairs and they charged me for the breakfast that they said they would not do.

Another plus is they often have evening entertainment/ shows that are different and artsy in the best ways.

The moment I stepped through its doors, I was embraced by the welcoming and cozy aura exuded by the attentive staff and the overall ambiance of the hotel.

The laid back, sexy atmosphere is unparalleled and the food was amazing.

It’s not our first time and definitely won’t be the last.. Petit Ermitage is the perfect setting for afternoon pool time, sunset drinks, enchanting dinners and late night debauchery and definitely didn’t disappoint for a cozy Thanksgiving staycation.

This hotel has the best vibe in Los Angeles.

Petit Ermitage has an eclectic vibe with a European flair,

The details in the room, and the view from our balcony are amazing (4th floor)… i loved the bathroom tiles and the vintage furniture of the rooms!!

The vibe there is very warm and relaxing.

You stay here for the vibes on the rooftop and this visit didn’t disappoint.

Between the beautiful and tastey appetizers, amazing service, and gorgeous ambiance, my friends and I had the most incredible time.

The programming and decor are as wacky and fun as ever.

We relaxed on the lower deck where they have plenty of seating, a fireplace and the vibe was fun and sexy.

The ambiance was just what you would expect and as someone who is European, this is refreshing to find in the heart of West Hollywood.

If you are looking for a quant place with great vibes this is the place to be!

The pool scene, morning yoga, the hidden rooftop garden for breakfast, lunch and dinner + the rotating evening programming (from curated conversations to cabaret).

From the moment I stepped in, I was captivated by the ambience and vibe of the entire property.

Loved the style of the hotel and the products in the room.

The staff, the cocktails, the relaxation, on poolside beds and a refreshing salt water pool, in an environment where you can truly be your whole self, makes this one of my favorite staycation spots.

The Petite Ermitage is a portal to a bygone era, evoking timeless charm like the feeling you get sitting in a classic car.

The room has a sweet fireplace and all the furniture and decor is so ornate.

The staff beyond friendly and accommodating.

It is a charming and restful boutique hotel with friendly staff and nice furnishings.

The staff are so friendly and welcoming and bend over backwards to make you feel at home.

Very friendly service,the staff was extra accommodating and just an amazing experience overall

Everyone is sooo friendly, the place is gorgeous and not sterile like every hotel.

The decorations welcome you and less you to an extremely friendly and eager hotel staff.

Excellent clean rooms and very friendly staff.

The staff are friendly, recognize you instantly, and are super helpful with everything.

but they were so friendly, funny, and accommodating.

Friendly staff greeted us every morning we left.

From the warm greetings of the valet staff, Raymond, Francis, Ever and Marco.to their friendly goodbye it was the perfect evening.

The front desk staff, Vlad, and others whose names  I sadly don't remember were friendly and helpful.

From the greeting we received from the friendly and kind valet staff, to the cool and eclectic vibes you get when you pass through the ivy covered entrance, to the beyond comfortable rooms, to the stunning and fun-filled rooftop and pool, to the endless amount of entertainment, to the delicious room service, to the staff that go above and beyond, to the delicious drinks and amazing bar staff at the Butterfly.

The room was colorful, delightful, and large, the bed was extremely comfortable, the staff were friendly and helpful.

Check-in staff is friendly and offered cool restaurants in the area.

The pool is open 24 hours and the staff on the roof is so friendly.

The hotel has a rooftop pool and hot tub, with spectacular views, up to Sunset Boulevard on one side, and across LA on the other.

The hot tub was hot and the pool was warm.

The hotel was very peaceful, has a pool and a hot tub.

but wonderful and had great ambience at night (hot tub!).

Unyielding and uncompromising in its vision, the hotel offers a charmingly eclectic, unique, and even mysterious retreat from the city, transporting guests into a world that seems a cosmos away from Los Angeles—perhaps even from our reality itself.

The live music, gorgeous rooftop pool/lounge area, and incredible atmosphere have made Petit Ermitage my go-to hotel for visiting Los Angeles.

but this place has taken the spot as my favorite hotel in Los Angeles.

I also love the saltwater pool deck with views of Los Angeles and great poolside service and food.

Plus it has the best rooftop in Los Angeles.

The Petite Ermitage is truly the best hotel in Los Angeles.

Loved every bit of it and can't wait to come back when we return to visit Los Angeles.

This has been and will always be my go to retreat in Los Angeles.

The roof top pool, connected with secluded chill-areas and restaurant is probably the best place to hang-out in Los Angeles.

And I always chose it when visiting Los Angeles.

but extended our trip to enjoy more of Los Angeles and this beautiful hotel.

This place is truly an oasis in Los Angeles!

Definitely a gem and one of my perfect spots in Los Angeles.

The staff were also lovely - I can honestly say this was a really fantastic hotel and easily the best kept secret in Los Angeles.

I have been living in Los Angeles for 5 years and it's the hotel I recommend time & time again for those wanting a magical experience.

The Petite Ermitage has created the most creative and interesting place to stay and hang in all of Los Angeles.

Needless to say, I will be staying here exclusively every time I find myself in Los Angeles.

Overall it was a really nice trip and I would totally make the Petit my go to hotel in Los Angeles. -Tatiana

One of the finest experiences for people visiting Los Angeles, and a truly unforgettable approach to hospitality, regardless of the city or neighborhood.

Valet Parking is expensive at around 65$ a day

Parking is tricky because there is no overnight street parking allowed so the only option is to pay fifty four for overnight valet parking.

(Surely the $25 USD per night ‘amenity fee’ could’ve stretched to cover some Nescafé Gold Blend and a kettle ;-))
‘Great’, we thought, ‘the worst is over’, we will avoid the rooftop and park our car in the nearby parking lot to avoid the exorbitant $45USD/day parking.

For example, I had a friend meet me for lunch, and they don't validate parking, so he had to pay $15,

We paid over $330 per night for the room (that does not include parking) and stayed their two nights.

The valet parking is eyewateringly expensive and the only option as the whole area is permit parking only.

It would have been nice to have had a warning of the no parking during the a.m. hours.

Lastly, you are not in NYC and should not be charging almost $40 per night for parking.

Not at the desk, or for ice, or parking valet.

My only negative point is the car parking which comes has a shock as I was not aware.

Charging $36 a day for hotel parking is outrageous.

When you get there, they don't tell you that the parking is 34$ per nigh.

As much as I love spending time on the roof with fur blankets by the fireplace after enjoying the heated pool, the room with its fireplace is equally cozy.

The rooftop pool is a perfect place to relax.

The rooftop - sitting outside, relaxing by the pool, catching some California sun & of course, people watching, is one of my favorite hobbies.

The hotel gives you an activity program at check in with morning yoga sessions by the pool, Don't miss the Toledo Show on Friday night, the show gives u a bohemian burlesque show that makes you feel like you stepped into a modern version of Moulin Rouge.

Additionally, the morning yoga class by the pool provided a perfect balance of relaxation and rejuvenation.

This is my happy place: sun drenched chest cooling off in the salt water pool; uninhibited conversation with a new friend while sipping a special requested drink from the gracious bartender; the smell of their custom made candle and I am reminded of all the lovely times I've shared at the Petit-thank you. .xo

Was looking for a hotel with a good rooftop pool, and this fit the bill perfectly.

Roof deck and pool are lovely and great for relaxing during the day.

but welcoming feel, the pool is perfect temperature (I was able to swim in the middle of November!

Sprawling across multiple levels with dozens of cuddly spots to enjoy the LA weather, a perfect playlist, a heated salt water pool, engaging people everywhere, and a garden restaurant with sumptuous fare.

The pool and lounge area are the best, the drinks are superb, I'd recommend their spicy mescal margarita.

Spent one night here, the pool and rooftop area is 24hrs, cabaret show that day was amazing, and it was an enjoyable stay!

This hotel is great for smokers as you're allowed to smoke freely on the roof terrace and at the pool.

The rooftop pool area was a must - the oversized lounges were just as welcoming as the staff.

A big thank you to Seng for the great conversation, being right on time with the cold water by the pool, which was so refreshing in the 90 degree heat, in addition to the new sprinklers!!

Then enjoyed amazing cocktailes and rose by the pool.

The rooftop terrace with pool was fantastic and had a great crowd and cool vibe.

I paid (tip not included) 45 bucks for a negroni spaliato and a bottle of water.

but we ended up having to leave to make our dinner.. seems petty but these are the minor details you're paying premium for.. 
- Service in general was slow.

Worst service in a restaurant ever had, yet expensive.

We did notice a large number of people by the pool who weren’t staying at the hotel, taking up space from those of us paying to stay there, which was a little annoying, as room rates were not cheap.

The lovely rooftop could not overcome the very low quality of our overpriced room.

**ENTER JULIO TO THE RESCUE**

Without me ever having to ask, Julio offers to pay for mouthwash to be delivered to me via his own app and phone and let me reimburse him via Venmo.

but for the price there is simply no excuse for the apparent lack of training of staff and general poor service.

And I would never pay rack rates here-it's totally not worth that rate and in fact barely worth the $199 rate I did pay per night.

but the rest of the experience was mediocre and for the price - not acceptable.

I believe this approach is the worse possible one: I am the customer, I pay my dues and I want to experience the hotel which I am staying in normally.

Food is very expensive at the hotel as well .

The rooms are shabby, the shower barely adequate, the staff self-important, the rate overpriced for what you get.

however on check out I was hit with a $30 dollar per day resort fee!!!!!

Head up to the rooftop for an amazing meal and bottle of wine!

The food and drinks were delicious :) The staff, characterized by their friendliness and helpfulness, contributed significantly to the overall positive atmosphere.

My favorite item on the menu is the Nicoise Salad, super yummy.

The roof top was perfect , I had breakfast up there , the scenery and food were both  delicious .

When we got back to the hotel for dinner, we went back to the roof and enjoyed an absolutely amazing variety of dishes by candlelight.

The waitstaff is very attentive thanks to Liz our server and our Mixologist Carnelo, who both kept us double fisting Kubrick's ( a specialty cocktail no longer on menu).

(Bonus points for delicious in-house restaurant food - this feels rare for hotels these days!)

They always have so many fun things going on, and they have the best food and dog friendly!

The service , the food , the staff … this place is EPIC.

And the food and drinks on the roof are fantastic!

They have a good variety of food and drinks options.

Incredible programming with music, book signings, pop-up sushi, dance, magic, synchronized swimmers…

Ultimately though, it’s the passionate team who cares for you that astounds.

The rooftop pool is so nice (and heated) and the view of LA is simply gorgeous.

This hotel has so much charm, from the amazing front desk personnel to the beautiful rooftop pool and gorgeous food.

sunny and warm weather at a roof top pool & lounge.

Great location, wonderful room, great service, and a very fun rooftop pool with great food and drinks.

From the welcome staff to the director, Troy Berry, and the historic rooftop pool, this is the unforgettable cherry on top of any business or personal trip.

Highlights included the wonderful staff, easy check in (room was upgraded), the rooftop pool (Fri-Sun reservations required), evening shows, and the most comfortable beds.

Great property with a unique, sexy rooftop pool vibe.

They have a very nice rooftop pool as well.

Food was delicious and arrived quickly, and the 24-hour rooftop pool was the best part.

The rooftop pool and lounge / restaurant area is simply one of the loveliest in the city and the rooftop staff is gracious and kind, especially when we stayed during COVID.

After dinner, we relaxed on the private rooftop by the pool, kept warm with heat lamps, and and enjoyed a night cap while we gazed up at the night sky.

I had the pleasure of staying on the 4th floor (their top floor) which comes with access to their private rooftop pool and the hotels two personal concierges - Taylor and Sergio, both of whom helped make my trip super memorable.

The rooftop pool bar is gorgeous, with great service.

Everything about Petit Ermitage was absolutely perfect for us: from the delicious breakfast to lounging in luxury by the rooftop pool to sleeping on the most comfortable pull-out couch in the world.

The beds were remarkably comfortable, the rooftop pool was well-heated and deeply relaxing, and the service was stellar.

Justin, at the front desk made my stay peaceful and relaxing!

Their staff is attentive and welcoming - we enjoyed the complimentary glass of sparkling wine.

Justin and Rachel were at the desk and immediately got me settled in the most amazing room.

I came with my 2 daughters and the staff took care of them like if it was their own kids.

The staff was great, helpful and curteous the room was just as advertised .

The desk staff were efficient and super helpful.

Everyone that works here seems to have an incredible personality.

After dinner we had the pleasure of catching a live jazz band (the Tyler Hammond Jazz Experience - these guys play here often, definitely don’t sleep on them) in the parlor area before heading down to our amazing room.

However, the staff were all lovely and very helpful, the rooms was clean and had everything I needed.

The front desk agent was very charming and told me about all the amenities while giving me a list of the activities for the weekend.

The experience was lovely, the staff was courteous and professional.

Petit Ermitage

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My mother in law recently stayed in this lovely boutique hotel.

This is a great boutique hotel in a quiet neighborhood,

Highly recommend this beautiful boutique hotel!

This hotel blew my mind with service that went beyond stellar and above any boutique ever.

Great boutique hotel, excellent location.

Admittedly we stay in a lot of lovely boutique hotels,

The Chamberlain is a great boutique hotel in a great location.

This is a boutique apartment hotel in a residential area so the location is good because it is very quiet.

Small boutique hotel with excellent location in a residential area, Intimate interior spaces (bar and outdoor patio dining) with fabulous private cabanas on the rooftop pool deck.. Suites were huge and beautifully appointed.

For its location the price is ok. 

It’s a boutique hotel so don’t expect the same standard services big chain hotels give you

I have know of chamberlain for a number of years - they are a boutique hotel centrally located in WEHO .

This is a superb choice for a boutique hotel and I believe offers great value.

Without a doubt one of the best boutique hotel experiences ever!

Definitely recommend for a small boutique hotel experience. AJS

Great boutique hotel with lovely rooftop pool.

While large, big name hotels provide comfort, this boutique hotel is scaled down and is a much more personable place.

Charming boutique hotel with a great staff.

Fell in love with this cute, boutique hotel from the moment I stepped foot on the property.

You own it to yourself to visit when in Los Angeles l.
Thank you

Large rooms; safe location; great service by staff; family friendly would highly recommend anyone staying in Los Angeles to stay at the Chamberlain we loved our stay.

We look forward to returning the Chamberlain on our next visit to Los Angeles!

The Chamberlain West Hollywood is near these landmarks: Sunset Strip, Le Jardin, The Wende Museum of the Cold War, Santa Monica State Beach, Automobile Driving Museum, Beach Boys Monument, Ohana Brewing Company, Commerce Casino, Hapik, Mount Lowe Railway trail, Del Amo Fashion Center, Columbia Memorial Space Center, Los Angeles County Arboretum & Botanic Garden, Rose Hills Memorial Park and Mortuary, Los Angeles County Fire Museum, XinShaWan ShangYeJie, Seal Beach Winery, Melrose Avenue, Museum of Jurassic Technology, Ruta Santa Monica, Ermita Ntra. Sra.

If you’re ever in the Los Angeles/West Hollywood area and in search of a great getaway spot that’s cool, hip

The rooftop is lovely to view the spectacular sunrise with incredible views of the Hollywood hills, downtown, Century City and most of Los Angeles.

Bedroom had wonderful window light, and if you look past the roof area with piping, the Los Angeles skyline looks wonderful at sunrise/sunset.

Yes it is the greatest location  and still  ,somehow, the best kept secret  in Los Angeles.!

We've been making the Chamberlain Hotel our Los Angeles Hotel of choice due to it's central location, great value, well designed rooms, roof top pool with an amazing view and its friendly staff led by John their outstanding GM.

A great Korean-style spa to visit for an afternoon is the WI Spa on Wilshire Blvd near downtown Los Angeles - about a 20-minute drive from the hotel.

I was very satisfied with my stay and plan on staying here for my next visit to Los Angeles.

You are near everything in the heart of Los Angeles,

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