We are always greeted warmly and taken care of.

Skin Care Studio, LA Waterfront, House of Intuition, The Bunker, Los Feliz Municipal Golf Course, Massage Sherman Oaks, Total Woman Gym & Spa, Malik Books, Karina’s Skin Care and Body Spa, Coeur Sports, Dtox Day Spa, Nico & Bullitt, Wertz Brothers Furniture, Vanity, Robin Hood Pub, Grier Musser Museum, Rockreation Sport Climbing Center, Psychic Energy Healer & Life Coach, Los Virtuality - Virtual Reality Gaming Center, LA Psychic Healer, The Great Wall of Los Angeles, La Barca, AUTOTOURKZ, Bigfoot Lodge East, The Wag Club, Kiritara Spa, Arborederm Organic Spa, WOW!

I know that when I'm there, I will be well taken care of by both Angel and the other employees.

though we were being taken care of by dear friends.

Barbara at the Tower Bar made our entire trip amazing by telling us the history of the hotel and making sure we were always taken care of.

We were incredibly appreciative of Katie (front desk), Barbara (restaurant), and the entire wait staff for making us feel comfortable and well taken care of during a period when logistics and staffing must be especially challenging.

From the moment we checked in we were taken care of by Steven, who delighted us with an upgrade for our one night stay.

I didn’t provide this feedback to the Sunset Tower reception staff because they didn’t care to ask about my stay.

Brandon and Giorgia thank you for taking care of me always.

we explained that we didn’t care what room we had, and understood it was unlikely to be ready until later (which was fine)

After they shared a few words i assume about my situation, he was so delightful and took care of my cocktail as i waited (try the southside).

Angel and boy Tony took great care of me.

Angel bends over backward to make sure we are taken care of, and we always are.

Was taken care of by bartender Larry and host Alex.

The service was perfect, Eddie did a great job taking care of us and later on we came back and had some cocktails with Larry who had us laughing the entire time.

My fiancée and I were celebrating with a few friends and he went out of his way to take care of us plus create a personal connection with us.

I ordered food on my own and Angel was helpful in delivering it and making sure everything I needed was taken care of.

Thank you Brett, Zack, Christos and George for taking care of my guests for a birthday dinner recently.

Downgraded room for one of us
One of our room was very tiny and clearly not the superior room we had booked and paid for.

My room was so small there was no room for storage, the central air  conditioning  wasn’t working, the menu is limited, overall disappointment

The views are spectacular, rooms are small

The only drawback is that the rooms are quite small and the walls are paper thin.

The room was small and stuffy and about 80 degrees.

The room was small and noisy, I could hear the elevator rambling up-and-down through-out the night; there seemed to be a function on every day which prevented us from using the facilities of the hotel, which is why we came in first place; there always seemed to be a lot of confusion in the lobby with a lot of staff

I love the food, I love a long breakfast on the terrace, excellent drinks menu, the staff are always fantastic; equally friendly and professional, comfortable beds….

Beautiful views from the rooms and the terrace,  Lots of attention to detail.

The lunch in the terrace is a good experience too.

Terrace was the perfect spot for dining or relaxing by the pool.

I’m very familiar with the city and it’s hotels, having stayed at a number of them, and after dining at Tower Bar and The Terrace countless times, I decided this trip to try the hotel.

I highly recommend The Terrace Restaurant -- the hotel is beautiful

I come here every Sunday for breakfast at the Tower Bar terrace, and keep returning for one thing: THE SERVICE!

Your friends in LA will beg to come visit you for breakfast or a sunset cocktail on the terrace.

Special mention to the team who make it so- Angel, Barbara, Tony, Eric, Nicole and of course Larry
The Terrace is a fabulous spot for breakfast and lunch or for just being fabulous.

Writing this long after midnight with a party on the pool terrace 10 stories below.

Breakfast in the terrace is really sweet, too.

Terrace dining area and bar is comfortable and inviting.

Lunch on the terrace by the pool on a sunny day is always a treat.

There’s such a buzz to the place which we adored, especially the amazing Terrace Bar, which id hugely recommend for drinks / dinner / dessert.

I must of course also mention he who makes my daily time out on the beautiful, calming and serene terrace and pool area with views to kill - some of my most relaxing, enjoyable time spent:  the one and only Angel.

We were escorted by our lovely host Ava to the terrace where we sat in amazement of how the decor, music and energy of the room worked well together.

The terrace with the pool and overlooking the city is such a cool view, service killer!

The decor throughout the property is beautiful and we especially enjoyed the breakfast terrace.

Breakfast on the Terrace helped ease the pain, mostly because I like pancakes and bacon.

The food is delicious and the bar/ restaurant has a great atmosphere.

Excellent cocktails and service in the bar.

though a bit cramped.The bar and the restaurant have a wonderful feeling of history, elegance and charm.

I can go alone sit at the bar, sip on a glass of rose and be happy.

The bar and restaurant is a great scene too and there’s nowhere I would rather stay.

but I will say I was not limited to the bar as I had no reservation.

I've been a regular of the Bar for awhile now, and the old adage "home away from home" could not be more true about this joint.

She walked me to the bar and sat me with a bartender Larry.

Stopped in mid afternoon for a quick drink at the bar and all I have to say is Larry is an awesome bartender.

Sunset Tower was a top to bottom wonderful experience, from Larry at the bar to the wonderful people at the front desk to my beautiful and clean room.

My room wasn’t ready on time so Anna treated me to a drink at the bar.

At night, the bar is a big deal local hotspot. But.

However, Larry at the bar was the treasure buried on this beautiful island.

but you have to single anyone out then it’s Angel - a gem if there ever was one - ably supported by story teller Dylan, the ever polite Eta and the irrepressible Larry (now promoted to the Bar) whose laughter can be probably be heard ringing out in the Ynez Valley.

She was not friendly at all, did not offer us a complimentary drink in the bar, not even a smile.

We had drinks in the bar as nightcaps 3 of the nights we stayed and ate in the hotel on our final night - it was that good and vibey!

Flat child even enjoyed a martini at the bar.

Through that, I was put in touch with Managing Director Bruno Vergeynst, who immediately reached out to me and invited me to give the hotel a second try upon my next trip.

Was well located for our trip and the suite was beautiful.

Sunset Tower was in a great location and provided a wonderful stay during our trip to Los Angeles.

Thank you to all at the Sunset Tower Hotel who made our trip memorable!

When we arrived back after a short trip or run everyday the room was always beautiful and clean,

The best restaurant experience we had during our 12 day trip to California.

Out of all the restaurants my daughter and I visited on our L.A. trip this was the winner!!

Returning for our now much anticipated annual trip we again felt especially at home in Sunset Tower.

We stayed 5 nights this trip and find it very easy and comfortable.

however on the booking, that it was the final night of a birthday trip,and any upgrade would be fantastic,the studio is the next grade up from the king.and was also available to reserve on the web site.

I always look forward to our trip to Sunset Towers.

We met Eta for the first time this trip and found her to be delightful: attentive, efficient, fun to talk to and lovely to look at.

I have stayed at the Sunset Tower, both on business trips and when I have been vacationing with my family, many times and I have been remiss in not posting a review before now.

I stay there most trips to LA and the Managment have come to know me.

We had dinner at the tower bar one night which turned out to be our favorite dinner spot of the entire LA trip.

So all in all another trip to remember and a must to tell others about to make time to come enjoy Sunset Tower with all its great people still here making it what it is- the best hotel in the world

Mike was very helpful with our day trip to Santa Monica.

The trip to my room had me giddy for I couldn’t wait to see what awaited me; I was definitely impressed.

Sunset Tower Hotel

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They need to speed up issue resolutions as I found extra charges in my room bill which delay the check-out process.

We also had an electric car in valet that was always charged.

Booked with Amex FHR and did NOT receive a room upgrade.

It's disappointing the hotel did not honor their partnership with Amex.

but is a credit of $30 in reality, which is impossible to match (the whole menu is hight than that after taxes and tips).

but charging $750 for two massages are insane.

No charge late check out when they can do it.

(Gregory saved my credit card from being lost forever when it fell by the pool!)

but since this was last minute, we chose to burn some AMEX points and splurge a little.

I booked the hotel through the American Express Platinum card, meaning that we were entitled to a few perks.

My girlfriend was traveling alone and needed to use my credit card.

but the Viceroy L’Ermitage was offering a discounted room through Amex so I decided to try it out.

The hotel could also do with a coin laundry as not everyone thinks a 12 USD laundry  charge for a shirt makes sense . .

I just don't like it when you get a call from the front desk at 12:25PM asking "if I need assistance with checkout" when I had already told the front desk upon check in that I would be utilizing the 4PM late check out that goes along with the AMEX fine hotels program.

The folio charged OJ twice and also did not deduct 100 dollar promised for some sort of engineering problem they had in our room.

I booked through Luxury Hotel and Resort Collection which is a benefit of the Chase Sapphire Reserve credit card.

One criticism I have is the ridiculous charge of $50 a night for parking- crazy!

after calling to confirm of my accomodations with the hotel, they tried switching it last minute and forcing me to buy another room. And one of the concierge women Ashley tried to charge me for valet service every day (regardless of the fact that i didn't bring a car)

I then discovered a charge on my credit card which I was not expecting.

Incredible hotel only downside is still awaiting a credit back to my account for an overcharge the front desk messed up on.

Very quiet, private and upscale experience for those who want luxury without the fuss.

The monogrammed pillow case was an added touch of elegance that will allow me to remember L'Ermitage and go back sooner rather than later.

When one pays a premium, especially in a renowned location like Beverly Hills, there is an expectation of exceptional service, luxurious accommodations, and an overall unforgettable experience.

but the little details and the luxury rooms are unmatched.

Truly some of the best 5 start luxury service I have ever experienced.

The quiet luxury of this hotel was an incredible experience!

but at the end of the day it's  mostly about the room - the comforts, the bed, the bathroom, the lighting, and everything else one seeks in a luxury room.

Very comfortable and high class luxury hotel, a safe recommendation.

What a wonderful, fascinating, luxurious experience we had during our stay in LA.

It was pure luxury to stay at L'Ermitage.

The beds were super comfortable .. amazing duvets and luxurious pillows .

Unlike other 5 star factory-mega-hotel in Beverly Hills, L’Ermitage offered a very welcoming and pampering stay.

I highly recommend L'Ermitage to anyone who wants a luxury hotel experience.

A special mention to Aldo, who drives the hotel's complimentary luxury Mercedes (to anywhere within 2 miles of the hotel) - he is a true gentleman.

Walking distance to Rodeo drive and shops.

It is within easy walking distance to Rodeo Drive;

Close by Rodeo drive, unique tailoring of check in and check out times, quiet and spacious.

The location is really close to Rodeo Drive.

Easy walking distance to Rodeo Drive and surrounding shops/shopping.

would recommend this boutique hotel in a quiet residential area to anyone wishing to have high level service, extraordinary attention to detail, spacious and perfectly appointed rooms, and be walking distance to Rodeo Drive.

Walking distance to Rodeo drive, sprinkles and multiple other shopping and restaurants.

This is a small boutique property with excellent service in Beverly Hills close to Rodeo Drive.

Walking distance to Rodeo Drive..  Staff was very pleasant and always trying to please.

Walking distance from Rodeo Drive,  this place Is more than you can see.

Nice hotel, very comfortable and spacious, stayed in icon suite, wish bigger suites are available online to see the rate could have stayed at the royal suite didnt even know that existed.Views are nice, close to rodeo drive

A fantastic location that’s within walking distance to Rodeo Drive.

Close to Rodeo Drive if you like shopping.

The location is pretty good- close to Rodeo Drive and other points of interest.

Walking distance to Rodeo Drive and many restaurants and bars all near by.

but we got complementary suites with beautiful view and close to rodeo drive.

Beverly Hills is by far the nicest area to stay in and this hotel is located very close to Rodeo Drive.

Best part was it is in a quiet area that is still walking distance to Rodeo Drive.

It's location is walking distance from Rodeo Drive.

It is also walking distance from Rodeo Drive so if you want to do some serious shopping and do not worry about parking, this is your hotel.

We also enjoyed the roof top pool and fitness area.

The rooftop pool is great, and we loved the Veuve Clicquot pop-up / partnership for the summer.

Extremely friendly, great roof top pool and the open air cinema was an added special touch.

We were tired at the end of our trip and enjoyed a couple of afternoons by the rooftop pool, which is a lovely, relaxed space with views across LA and to the hills.

The rooftop pool bar area is fun and peaceful.

We especially loved the rooftop pool & lounge area - our kids had the BEST time with the cornhole and jenga sets!

5 Star Weekend Holiday at L'Ermitage enjoying roof top pool and services.

The rooftop pool = exceptional views and staffing, with full-bar and serving premium signature restaurant meals.

Great bathrooms with tub and other amenities like heated rooftop pool, spa, etc.

Large and perfectly designed rooms, lovely rooftop pool, and by far the best staff of any hotel in Los Angeles.

Super good food and drinks, stunning rooftop pool, helpful concierge.

The pool is on the rooftop with a couple of cabanas and a couple of dozen day beds.

From the rooftop pool to the insane service to the staff everything is perfection.

The rooftop pool was really nice and there was NOBODY there which was great.

There are the obvious reasons, like the private pool on the rooftop  or getting help with last minute dinner reservations,

The rooftop pool is heated which was welcoming to the cool weather.

Rooftop pool is magnificent and the staff there is very attentive.

Great food, balconies, very clea, great room service, rooftop and rooftop pool, awesome fitness center

Highly recommended for a couple's getaway or even a solo business trip.

We enjoyed the last part of our California trip here.

Sadha our driver was so kind and informative on our trips.

On August 4, 2023, my friend and I overnighted at the hotel on our way to a girls’ weekend in Newport Beach…we had such an enjoyable night we contemplated staying and cancelling the planned trip.

Nice lighting including a motion-activated dim light for any trips to the bathroom during the night.

Staff turnover is minimal which ensures each trip is special.

We also loved the champagne left in our room with a personal note to enjoy the John Mayer concert that we had made the trip for.

Quick weekend trip to Los Angeles and chose this hotel based on positive reviews from colleagues.

The concierge are some of the best and a car and driver is generally available for local trips.

We loved staying here on our recent trip to LA.

From the moment we arrived and until we departed, everyone went above and beyond in accommodating us and in making our trip feel special.

From the fruit plate welcoming me in my room, to all the little nuances of the guest room (beautiful lighting, huge deep tub, balcony), to impeccable service from every staff member, it was an unexpected gem for a two-day business trip.

Comfortable beds and great amenities on site made for a great trip as well.

Outstanding housekeeping service and we loved the availability of a courtesy car for trips into Beverly Hills.

I joined my husband for a business trip and it ended up an amazing getaway.

I did so much research prior to this trip, and had heard how great the service is at L’Ermitage,

Viceroy L'Ermitage Beverly Hills

creditcard

rodeo-drive proximity

luxury

rooftop pool

Conveniently located across from old Mann’s Chinese Theater & Dolby Theater near Hollywood/Hyland.

Grauman’s Chinese Theatre, Wax Museum, Walk of Fame and Dolby Theatre!

I stayed here to attend an event and the Chinese Theatre which is across the street from the hotel.

My corner suite overlooked the Chinese Theater, the Magic Castle, and the Hollywood sign on one side and Hollywood High School on the other side.

We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

The Chinese Theater, the Dolby Theater and shopping are right across the street.

It had a great view of the Chinese theater and the strip.

Once we checked in, we were pleasantly surprised by the complimentary upgrade to one of their gorgeous Double Deluxe rooms in the main building, which included an unobstructed view of the Chinese Theatre and the Hollywood sign appearing in the distance.

Was amazing as well because it was close to Runyon , the Chinese theater , etc .

With a location that cannot be beat across the street from the Chinese Theater, guests literally step right out to the stars on Hollywood Boulevard.

It has great rooms and ideally located opposite the Chinese Theatre it really was the ideal place to base one self for a Hollywood Tour.

Opposite the Chinese theatre, wax museum, Hollywood stars.

The view from the room was nice and we could see the Hollywood sign and the Chinese theatre

Even better, classic Hollywood landmarks like Musso & Frank, Chinese Theater and Boardners Bar were all on the doorstep.

The Chinese theater is a 2min walk and Madam Tussauds is just opposite the hotel.

Its located across the street from Grumans Chinese Theater, the sidewalk outside its front doors are embedded with stars.

The hotel is located right on Hollywood Boulevard opposite the Chinese Theatre so perfect for exploring.

Perfect location as right in front of the Chinese theatre where the oscars are held as well as movie premiers and literally on the walk of fame!

From the initial conversation when I followed up after I booked our reservation, to the valet staff, to reception where we were provided with bottles of water, to the room with great views of the Hollywood sign and Grauman's Chinese Theater, it was a great experience!

Across the street from the Dolby Theater and the Chinese theater.

To his credit, he was back in touch with me within a couple of hours with a number of offerings to sooth the disappointment we'd expressed.

When we made our way back to the lobby, this man gave me his card and said the next time I visit to stop by and find him and he will tell me some more history I don't know.

but it’s not ideal when you’re working with a pre-paid debit card for your holiday. 5.

Last night, they charged me $60 because “I was there more than 5 hours.” 

I pointed out the mistake, and the valet workers said there was nothing they could do and “it’s a computer issue.” All the time, they were looking at each other and laughing, obviously ripping me off.

they added $13.50 service charge for tapping 5 draught beers.

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