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(855) 605-0316

555 Universal Hollywood Drive, Los Angeles, CA 91608-1001

Hilton Los Angeles / Universal City

4.3

659 reviews

Trip advisor
trip
proximity universal-studio
universal-studio walk
city walk

09/15/2021

-

We were pleasantly surprised with this stay on our trip and will definitely be coming back to stay here in the future.

09/12/2021

-

Props to them saving my families trip! !

08/08/2021

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They answered my many questions that made my trip more enjoyable.

07/28/2021

-

Which was a great way to spend the last day of a hectic week just relaxing and mentally preparing for the return trip home.

07/20/2021

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Stayed here on a quick business trip.

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03/17/2020

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Very nice hotel, friendly helpful staff and the location while visiting Universal Studios is great only a 5 minute walk to the entrance, or a convenient shuttle.

03/05/2020

-

location was perfect for Universal studios you could walk or there was shuttle service to the park.

01/10/2020

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It’s about a 5 minute walk to Universal Studios and City walk

11/20/2019

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The hotel is a 10 minute walk from Universal Studios and CityWalk.

11/17/2019

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Location: The location of this hotel is great with 10 mins walk to the Universal Studios entrance. 2.

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09/13/2021

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walking distance to Universal studios and Shuttle is provided to which is convenient.

09/08/2021

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Located near Universal Studios with paid parking garage.

09/07/2021

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Location: Super close to Universal Studios (when returning from the park, just get in thru the ballroom entrance doors on the left) Front desk, valet, cleaning staff Service: 10 out of 10.

08/08/2021

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The location is very close to Universal Studios.

08/07/2021

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The location of this hotel was walking distance to Universal Studios as well as Universal city walk.

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09/02/2021

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Next day when leaving garage the automatic gate would not accept out parking card and charged another $30.

08/23/2021

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We were charged $5 for delivery of utensils/napkins.

08/23/2021

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but wanted to charge $75.

08/18/2021

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Didn’t like that the front desk charged for bottle waters.

07/29/2021

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The Diamond F&B credit is $15/day at this property which didn't even come close to the cost of the breakfast buffet at $28.

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09/13/2021

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Parking overpriced.

09/08/2021

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Cost of room was around $300 per night due to the long weekend holiday.

09/02/2021

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Had he given us the correct information, we would have parked at Universal, a bit cheaper and closer.

08/23/2021

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Then, we paid for breakfast with our stay

08/18/2021

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Restaurant’s too expensive nothing really in a kids menu.

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07/31/2021

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Walking distance to Universal and city walk.

07/13/2021

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It is right in Universal Studios too if that is your destination with a free shuttle to the park and City Walk.

06/27/2021

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Super close to Universal - less than 5 min walk which we found handy to go for dinner at City Walk or take a break from the park.

06/25/2021

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The hotel has the perfect location; you can either walk or take the hotel shuttle to go to universal studios or city walk.

05/06/2021

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Not only are you walking distance from universal studios/ city walk

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(877) 875-1604

1755 North Highland Avenue, Los Angeles, CA 90028-4403

Loews Hollywood Hotel

4.3

533 reviews

Trip advisor
trip
hollywood view
chinese-theatre
universal-studio

09/09/2021

-

Good security to keep out the riff-raff. LOL The room itself is nothing special (except we paid extra for a view of the Hollywood sign.)

09/01/2021

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I stayed for four nights - My room was on the 20th floor and had a great view of the HOLLYWOOD sign - Hotel personnel we’re friendly and curious - The hotel is in the perfect location for sit-seeing on foot.

06/23/2021

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We paid extra for a Hollywood sign view

06/10/2021

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Beautiful pool with views of the Hollywood sign.

04/25/2021

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We loved that we had an amazing view of the Hollywood sign behind the hotel and Jimmy Kimmel Live was right acoss the street.

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09/09/2021

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The location is unbeatable as you are part of the Hollywood & Highland complex adjoining the Dolby Theater and TCL Chinese Theater.

08/22/2021

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The hotel is less than a block away from The Chinese Theatre and Madame Tussauds is maybe 2 blocks.

06/10/2021

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The Hollywood Walk of Fame, Chinese Theater, and Hollywood and Highland are literally steps away.

04/14/2021

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Hotel was conveniently located one block from Hollywood Blvd and the walk of fame, Mann's Chinese Theater.

03/09/2020

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Nice rooms, helpful staff, and just a few steps around the corner to see the Walk of Fame, Grauman's Chinese Theater and many other attractions.

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09/23/2021

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It was a trip for Ellen Shiw and the commute was not bad at all.

09/01/2021

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This was a pleasure trip to the Hollywood Bowl concert.

05/17/2021

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I spent so much money on a skyline room on the 19th floor just to be disappointed I was so excited for this week and getaway trip with it being my first time in Hollywood , The service was OK the employees were very helpful and respectful,

04/20/2021

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I felt safe and cared for the whole trip!

03/15/2021

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Thank you so much James, you saved our trip!

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09/20/2021

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They don't offer room service which is ridiculous for a hotel in this price range.

09/16/2021

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Long story short I paid $250+ per night, my room was contaminated with blood on the BR floor and shower curtain.

09/10/2021

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The issue came when I used a Third Party to pay instead of going straight through the Hotel.

09/01/2021

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but it's too expensive not to offer in room dining, most of the restaurants in the area were closed by 10pm and 7Eleven/other liquor stores are your only other food choices. .

08/08/2021

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However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

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08/22/2021

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Universal Studios is close and there's even babysitting services available.

08/17/2020

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The hotel is a stone throw away from Hollywood Boulevard, a short Uber ride to Universal Studios and a few mins walk from Mel’s Diner.

04/12/2020

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We arrived a day early and decided to visit Universal Studios which was only a short taxi ride away!

02/19/2020

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I dislike how they're engaged with Universal Studios.

02/03/2020

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Great hospitality from staff and good location for tours to Universal Studios, Beverly Hills, Santa Monica and Malibu.

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08/25/2021

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From the billing to the smell of each of the three rooms we got moved to, I will not be back

08/08/2021

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However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

06/15/2021

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These surprise charges were deceptive and, truly, disappointing.

05/25/2021

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Key card access only elevators and they have a small area in front for dogs/pets to do their business.

05/07/2021

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N/A

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(323) 736-5970

7000 Hollywood Boulevard, Los Angeles, CA 90028-6003

The Hollywood Roosevelt

4.4

421 reviews

Trip advisor
trip
chinese-theatre
walk-of-fame
hollywood-boulevard

09/16/2021

-

The hotel is in a good location right on the hollywood walk of fame.

07/19/2021

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We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

01/24/2020

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The location was perfect, close to the Burbank Airport, walk of fame, and a Starbucks!

01/07/2020

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All-in-all still the best place to stay in on the walk of fame.

12/30/2019

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It is in a fabulous location, right on the walk of fame.

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09/27/2021

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There were no robes (although there were flip flops which if you used them, you'd be charged for them) and the TV could not maintain a steady signal.

09/16/2021

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Liked that the hotel elevators required a key card to get to your floor.

09/15/2021

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Some billing issues on the way out the door in that they charged me for my room stay twice,

06/01/2021

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During checkout, i was told my charges plus pending vellet parking BUT i never had vallet parking. Then he just said "ok, you're good."

04/04/2021

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Use it to buy discounted credits for food and late check out with it.

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08/01/2021

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He alone added a next-level feeling of specialness to the trip.

07/28/2021

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Will definitely book the Hollywood Roosevelt next time I'm in town for that type of trip.

07/07/2021

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a true trip to Hollywood glam.

06/20/2021

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Our dream was to promote this trip to my mother, after all the care and comfort we hope to return soon.

06/08/2021

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but on a trip back to LA I stayed at the Roosevelt and my experience was amazing from start to finish.

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09/15/2021

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I stayed here to attend an event and the Chinese Theatre which is across the street from the hotel.

08/02/2021

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My corner suite overlooked the Chinese Theater, the Magic Castle, and the Hollywood sign on one side and Hollywood High School on the other side.

07/19/2021

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We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

07/14/2021

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The Chinese Theater, the Dolby Theater and shopping are right across the street.

06/25/2021

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It had a great view of the Chinese theater and the strip.

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09/27/2021

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There are many choices for hotels throughout LA and I was disappointed that The Roosevelt was resting on its history and not offering consistent customer care nor paid attention to details like basic room maintenance.

09/27/2021

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They even argued over how we were going to pay for it…we spent $800 in less than 24 hours there on the room and multiple meals and drinks, and it took multiple calls to figure out who was paying for the shipping for my wife’s purse and which account.

09/15/2021

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The standard rooms are much smaller than other hotels of this rating and this price,

09/04/2021

-

N/A

06/03/2021

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Only negatives are the cost of valet (but it’s Hollywood) and the lightning controls in the room are bizarrely confusing.

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08/02/2021

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Great location for walking Hollywood Boulevard and convenient to many restaurants.

07/28/2021

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We had the most amazing views of Hollywood Boulevard, the Hollywood sign, Hollywood high school, and more!

07/07/2021

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As locals, we really appreciate the Hollywood Roosevelt Hotel- it truly is a beautiful getaway right off of Hollywood Boulevard.

05/15/2021

-

N/A

02/20/2020

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With a location that cannot be beat across the street from the Chinese Theater, guests literally step right out to the stars on Hollywood Boulevard.

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(323) 746-1043

1160 North Vermont Avenue, Los Angeles, CA 90029-1729

Hollywood Hotel

4.6

238 reviews

Trip advisor
trip
free breakfast
omelet
bus station

03/18/2020

-

His omelets and maple waffles were delicious.

03/13/2020

-

And the breakfast was good, especially the amazing service of Hugo, an employee that served not only a great omelet

02/02/2020

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The free breakfast is amazing, Hugo makes the best omelets I've ever try.

01/02/2020

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Friendly and happy to serve up delicious omelets or waffles.

12/29/2019

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We literally had a chef fresh cook us omelets and a waffles of different sizes.

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08/07/2021

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Dina (front desk) helped lay out our trip with directions and suggestions for best times to go.

06/09/2021

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Our trip turned around and we had the best weekend we could’ve imagined.

05/15/2021

-

Had a great trip and such a clean room

01/13/2021

-

A great first impression to LA and the hotel made my business trip safer with all of the covid safe protocols in place.

12/10/2020

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Quick business trip, not to impressed with the other local hotels/motels.

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09/22/2021

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There's also a Metro station just one block away, I noted.

07/23/2021

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The hotel is located right next to the metro station as well which saves you money on Ubers.

04/01/2021

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Location is good metro station is just 2 mins by walk.

02/04/2020

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Metro station (Vermont / Santa Monica) is very close - Universal or Hollywood civic center is few station from hotel.

12/11/2019

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The neighbourhood seemed very well policed and is conveniently positioned between two Metro Stations.

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08/07/2021

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Heads up though, they aren’t doing the sauna or free breakfast because of Covid,

04/15/2020

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Breakfast was included (didn’t eat their) plus a bar area open for cocktails and drinks in the evening.

03/29/2020

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There is laundry, a bar (Opens in the evening, a nice secluded pool with seating and lounge chairs, small dinning area that serves complimentary breakfast where Hugo can make you a fantastic omelette to start your day.

03/24/2020

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We chose this hotel as it offered free buffet breakfast.

03/03/2020

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The breakfast was fabulous (not always the case with an included breakfast) and the sauna was an amazing feature.

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08/23/2021

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but he didn't charge me for having a 3rd person in my room.

07/19/2021

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I do not suggest any EV user charge their car here if they don’t have a Tesla.

05/21/2021

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The only head's up is that they charge for enclosed parking

04/12/2021

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We were disappointed to be notified when we checked in that parking is an additional charge, $30 a day!

12/04/2020

-

The hollywood hotel took us in at the middle of the night without a credit card and no hassle.

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7025 Franklin Avenue Hollywood, Los Angeles, CA 90028-8603

Magic Castle Hotel

4.6

390 reviews

Trip advisor
trip
ice cream
walk-of-fame
soda

08/31/2021

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And soft serve ice cream all day & evening.

07/30/2021

-

The kids loved the ice cream and Popsicle phone.

07/22/2021

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Servicing is their specialty: Free sodas, snacks, popsicles, soap supplies & ice cream.

07/15/2021

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Unlimited snacks at the front desk, ice cream machine, unlimited soda, popsicle phone.

07/07/2021

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Kids liked the variety of free snacks including soft serve ice cream, full size candy bars, and chips.

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03/21/2021

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As the hotel website says, the hotel is a converted 1950’s apartment building, and they may have been exempted from adding an elevator. The pros, (washing machines!!)

02/25/2020

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It is a bit dated and there is no elevator so don't go if you want luxury,

02/05/2020

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The hotel website makes it very clear there are no lifts and that does mean lifting your luggage up to your own room.

11/24/2019

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There are no elevators, there's lots of stairs, and some rooms (like ours) are right next to a freeway.

10/14/2019

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There are no lifts and baggage needs to be carried upstairs.

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07/22/2021

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Servicing is their specialty: Free sodas, snacks, popsicles, soap supplies & ice cream.

07/15/2021

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Unlimited snacks at the front desk, ice cream machine, unlimited soda, popsicle phone.

07/01/2021

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My kids thoroughly enjoyed the ice cream, soda and snacks, and loved the popsicle phone.

04/29/2021

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Heated pool, free ice cream, popsicles, soda and snacks!

04/27/2021

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Free soda and water, tons of free snacks, free Popsicles, free ice cream.

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09/30/2021

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You could hear loud children thundering outside your room at all hours as they do.

09/13/2021

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The place possibly needs updating in many aspects (my biggest issue was the dated loud A/C units),

07/22/2021

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Used sound machine to not hear street noise.

04/27/2021

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but usually my sister and I are a constant.

06/23/2020

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This is an older building so there is some noise transfer between rooms, and breakfast is in the courtyard so you may like to request an upper floor room if you are looking for a sleep in.

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03/21/2021

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The only problem for me: stairs, lots and lots of stairs.

03/07/2020

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Our room was up two flight of stairs, so if you have mobility issues, please ask for a room on the ground floor.

12/09/2019

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In the morning we were having breakfast down stairs and the owner came up to our table my husband mentioned how bad the bed was.

11/24/2019

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There are no elevators, there's lots of stairs, and some rooms (like ours) are right next to a freeway.

05/24/2019

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The room was up some stairs

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08/07/2021

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This place is an old apartment building which was converted into a hotel.

07/15/2021

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The building is an older apartment building.

03/21/2021

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As the hotel website says, the hotel is a converted 1950’s apartment building, and they may have been exempted from adding an elevator. The pros, (washing machines!!)

06/23/2020

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This is an older building so there is some noise transfer between rooms, and breakfast is in the courtyard so you may like to request an upper floor room if you are looking for a sleep in.

11/24/2019

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but it was honestly more like a run down apartment building that has been well taken care of.

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09/13/2021

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Location a stone throw from the Hollywood Walk of Fame.

04/11/2021

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So close to the walk of fame that we could push a full double stroller there in under ten minutes.

09/16/2020

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This is hands down the best hotel to stay in if you want to be close to the Chinese Theatre, Hollywood walk of Fame and Universal Studios (one stop on the train).

06/16/2020

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We walked to the Hollywood Walk of fame and got a great tip to east at In and Out Burger (also within walking distance).

03/07/2020

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Location wise, it was perfect for tourists, two blocks from the TLC Chinese and Dolby Theatres and Hollywood walk of fame, Ripleys, Jimmy Kimmel Live theatre, El Capitan and Hollywood and Highland mall.

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09/14/2021

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This trip was to celebrate our 10 year Wedding Anniversary.

08/07/2021

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As I had a nice time on my trip in LA, the world started to look brighter.

07/31/2021

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but I felt I needed to since our stay was so awesome, and it made the trip very memorable.

07/12/2021

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The trip: from the Blue Ridge Mountains of Virginia to the Pacific Ocean.

07/01/2021

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That’s a huge bonus after a trip to me.

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(213) 214-0261

939 S Figueroa St, Los Angeles, CA 90015-1302

Hotel Figueroa - Unbound Collection by Hyatt

4.6

346 reviews

Trip advisor
trip
valet staff
staples-center proximity
friendly

07/30/2021

-

My room was small

05/30/2021

-

The rooms are small,

04/03/2020

-

The room may have been small

03/09/2020

-

Small rooms

03/09/2020

-

Our room was small and had no chair.

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09/29/2021

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Lizeth the lady at valet was really nice throughout our stay and helped us every time we needed something.

08/25/2021

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Lizeth from valet was very helpful , and the valet team made our stay more pleasant.

08/24/2021

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Valet guys always greet you with a smile and no request is too big.

08/10/2021

-

Shout out to Lizeth , eddie and chris from valet for helping us with our car.

07/26/2021

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Upon arrival the valet greeted us kindly and when we walked in through the front doors of the hotel a young man at the front desk welcomed us enthusiastically.

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09/29/2021

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All staff members were helpful and friendly.

09/29/2021

-

but the staff is really friendly and fast.

09/28/2021

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The staff was very friendly and helpful.

09/25/2021

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I think the receptionist realized the faux pas and was instantly friendly.

09/09/2021

-

Staff was helpful and friendly.

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09/22/2021

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Very comfortable hotel in a great location very close to Staples Center.

09/20/2021

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Situated near the Staples Center and downtown Los Angeles, it made it easy to travel with Metrorail from the airport.

08/26/2021

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Not only a wonderful location close to the Staples Center, LA Live and USC, it has two restaurants and a comfortable bar with friendly and helpful staff.

01/11/2020

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Hotel Figueroa didn’t disappoint; close to the staples center and LAX, I loved the location.

12/18/2019

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It’s close to the Staples Center, it’s amenities and the mall.

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08/11/2021

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Eventually, I had to call Hyatt's main line after my trip and the customer service redeemed the issues for me.

08/02/2021

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FYI - apparently calling for a lyft mid day on Wednesday are a problem.

08/01/2021

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but kitchen got pretty backed up because the place was busy and they seemed short-staffed, so might call ahead if you're on a tight timeline.

07/26/2021

-

N/A

06/15/2021

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making sure front desk knew to call us when vendors arrived instead of us having to go up and down to let them up the elevators).

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09/22/2021

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My husband and I were SO incredibly impressed by the exceptional service and experience we received the entire trip.

08/21/2021

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Would absolutely stay here again, hopefully for a longer trip next time!

08/17/2021

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The freedom and flexibility of the location was liberating and I definitely look forward to staying again on my next trip.

08/01/2021

-

I researched a lot before booking hotel Fig for our trip to la this summer.

05/11/2021

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I was there for a solo daycation trip and worked there one weekday, meaning I did not sleepover nor use a room, just used the pool and the lobby area facilities

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(213) 279-3532

1800 Argyle Ave, Los Angeles, CA 90028-5253

Kimpton Everly Hotel

4.5

465 reviews

Trip advisor
trip
hollywood view
staff
hollywood proximity

04/18/2021

-

but the hotels proximity to Hollywood strip makes that a fun way to ride around the scope out the scene if you’re not sure where to have dinner/clubs/etc.

01/12/2021

-

Location is great, near hollywood Blvd.

08/23/2020

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Perfect location, great staff, spacy rooms and amazing view they have shampoos and needed amenities in the bathroom in bulk, they have detox water on the go also and the location is near Hollywood blvd

09/09/2019

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Beautifully upgraded hotel within walking distance of what Hollywood blvd has to offer.

07/15/2019

-

but this is walkable to hollywood centre.

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08/17/2021

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Staff friendly, charged credit card with items I didn’t buy (someone must have misused my room number), No response to calls and messages in this regard.

03/25/2021

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The ability to cast my favorite shows from my devices to the TV, tons of items that you may have forgotten home are provided free of charge & my personal favorite is the ability to text the front desk and avoid those awkward phone calls.

10/19/2020

-

I was charged $900 for 2 days

02/24/2020

-

Only disappointing that a hotel of this calibre can charge guests without any prior agreement of an upsell fee.

01/17/2020

-

Their claw style tub is in the same shower area, so you can hold onto the tub for balance while showering?

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08/28/2021

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The room was clean and had a fantastic view of the Hollywood sign.

06/16/2021

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We had an awesome room with a picture frame view of the Hollywood sign.

06/14/2021

-

N/A

06/12/2021

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Our room had an awesome view of the Hollywood sign and the overall hotel was clean, modern and welcoming.

05/16/2021

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Our room on 12th floor was modern and clean, and the view of the Hollywood sign was fantastic.

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08/17/2021

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Parking is $49,00 +tax.

06/18/2021

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We didn't know of any indoor parking close so we had to just let the vale park our vehicle.

01/19/2020

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but if you can park on the road do (we sadly couldn’t find a space).

09/23/2019

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Topped that off with $45 valet parking and its an expensive stay.

09/18/2019

-

Valet parking only.

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09/24/2021

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But the valet staff, and Chris in particular, truly make the stay!

09/08/2021

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The team at the front desk was incredible on our recent stay at the Everly.

09/01/2021

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Staff was also very friendly.

08/30/2021

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but Q at the front desk and Kevin at Jane Q really made it that much more lovely.

08/28/2021

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The front desk staff were so friendly at checkin and we were able to get in our room early.

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07/26/2021

-

Felt safe and well cared for the entire trip.

06/29/2021

-

but it was good enough for work trip, def stay again for work.

04/26/2021

-

but look forward to checking it out on the next trip!

01/12/2021

-

We will certainly stay again on our next trip to LA.

05/18/2020

-

We really appreciated her help during this trip.

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1060 S Broadway Downtown, Los Angeles, CA 90015

The Hoxton, Downtown LA

4.8

215 reviews

Trip advisor
trip
rooftop pool
rooftop restaurant
staying experience

09/21/2021

-

The service here from front desk was 10/10 and the pool and views from the rooftop pool was also a huge highlight.

09/20/2021

-

We loved lounging on the eclectic furniture in the lobby/coffee area and the rooftop pool does not disappoint!

09/20/2021

-

Fun and trendy hotel with a great rooftop pool and incredibly friendly and helpful staff.

09/06/2021

-

Rooftop pool and bar were great.

08/16/2021

-

N/A

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07/25/2021

-

The rooms are small, with no desk or luggage area.

07/14/2021

-

Cons:Sadly the rooms are so small as to not be functional (we had two carry on suitcases one of which had to be in the bathroom and the other we had to move so we could get in and out of the door) The neighborhood doesn't have much nearby

07/07/2021

-

The room was small as promised,

06/27/2021

-

A small room with a couple Pelotons, threadmills and some small barbells would suffice,

04/25/2021

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The rooms are a little on the small side

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09/24/2021

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They make u feel very welcome and do their best to make your experience there memorable.

09/20/2021

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Our experience was full of special touches like a cozy dog bed and bowls up to our room.

09/20/2021

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The Hoxton group is doing hospitality right!

09/15/2021

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Every aspect of my stay was impeccable.

09/06/2021

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will definitely be back great experience here at the hoxton.

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09/09/2021

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but for what I paid I got the bare minimum.

07/18/2021

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Valet parking is on the pricey side

07/17/2021

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I called for some, and was delivered a cheap plastic bag full of ice.

07/14/2021

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The downstairs restaurant and the rooftop were expensive

07/08/2021

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On the website it’s not clear that you need to pay for parking, 49 a night is quite expensive.

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07/14/2021

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The rooftop restaurant was good.

04/19/2021

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They looked after us, made sure we had a table on the rooftop for dinner.

03/28/2021

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The rooftop restaurant is nice.

03/13/2021

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The restaurants and rooftop great.

02/15/2021

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The view from the restaurant on the rooftop was beautiful at night.

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09/09/2021

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I wanted to like this place a lot more, I chose it for a birthday couples trip,

09/06/2021

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I was very comfortable even on a solo trip and they're very dog friendly!

08/16/2021

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After visiting the Portland location and enjoying it, my husband and I chose The Hoxton for our anniversary/birthday trip to Los Angeles.

08/02/2021

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A last minute trip to LA with my two dogs.

07/18/2021

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I would certainly stay in the Hoxton Hotel DTLA again if I ever make another trip out there.

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09/09/2021

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Parking is expensive, so I used the nearby garage and again- walking around at night.

07/25/2021

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We think they charge $49 for parking because most guests would be nervous parking on the street or even in a surface lot overnight.

07/18/2021

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Valet parking is on the pricey side

07/17/2021

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2) Their website recommends an independent parking garage,

07/08/2021

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On the website it’s not clear that you need to pay for parking, 49 a night is quite expensive.

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(844) 631-0595

711 South Hope Street, Los Angeles, CA 90017-3803

Sheraton Grand Los Angeles

4.5

321 reviews

Trip advisor
trip
club lounge
lounge staff
friendly

02/08/2020

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I see a lot of positive comments on the lounge staff on Tripadvisor and mostly I think they are deserving of this praise

12/05/2019

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Shout out to the club lounge staff of Manuel Juan and Josselyn.

11/14/2019

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The club lounge staff were all friendly.

11/05/2019

-

The staff on the lounge floor are great.

10/24/2019

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Juan - the Sheraton club lounge attendant is super hospitable, attentive, and very friendly.

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04/23/2021

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The club lounge is still closed, so, in lieu of club service, we could take one complimentary item from their snack set-up in the lobby.

03/03/2020

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This top notch hotel (excellent club lounge, functional gym, attentive staff and nice rooms) is made better by the presence of one of their staff members: Veronica Navia.

02/17/2020

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but again the club lounge was good for evening snacks and breakfast in the lounge also tasty.

02/08/2020

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We went up to the Club Lounge and we were heated greeted by Lupe.

01/30/2020

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The hotel’s Club lounge is placed on the 26th floor with a great view, nice interior and great food selection and service - the Minnie is a superstar!

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04/23/2021

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Also, due to the cheap rates, the other guests at this hotel were really scary - fighting in the lobby, pot smoke in the hallways, etc.

01/13/2021

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Parking was a hassle and very expensive.

10/23/2020

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AVOID THIS PLACE AT ALL COST!

08/27/2020

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Parking is exorbitant at 54 bucks a day.

07/12/2020

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Also parking across the street was expensive and a nightmare.

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04/23/2021

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I made a quick personal trip to LA for two nights, opting for a downtown location, due to my needs.

04/19/2021

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I read a bunch of reviews on this property prior to booking for my first trip through LA.

01/23/2021

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He honestly made my whole trip amazing.

03/04/2020

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Great trip & a great hotel!

12/13/2019

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He recommended the Santa Monica Pier which was an excellent tourist place to me as it was my first trip to LA and we enjoyed that place very much.

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04/23/2021

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The staff were friendly, helpful and attentive.

09/05/2020

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Check-in was quick and the associate was friendly.

05/07/2020

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Carolina and Juan cater to your needs, are so friendly and nice, gave us recommendations on what to do, and spoke to our children about life in LA versus PA.

03/08/2020

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They are friendly, always busy making sure all of the guests are getting what they need.

03/03/2020

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She has an easy, friendly smile and her ability to quickly read a situation led to the recovery of my cell phone! The ability to seamlessly blend professionalism with a genuine personality ain’t easy :)

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09/05/2020

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Got up to the 19th floor and as soon as I stepped out of the elevator, my senses captured the nasty smell of marijuana. Disgusting!!!

05/23/2020

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When they helped me move we had to take the service lift as their lifts are so incredibly slow!

02/18/2020

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They have four elevators, and it took close to 45 minutes and finally taking the service elevator for us to actually get down to the lobby because it's just jam packed and nothing was stopping at our floor.

02/15/2020

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No complaints about the bigger space, just didn't like to be at the far end away from the lift and having to drag my heavy luggages on carpeted aisle.

01/03/2020

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But then we got to our room and the elevator noise was unbearable.

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(213) 376-2600

899 Francisco St, Los Angeles, CA 90017-2534

Hotel Indigo Los Angeles Downtown, an IHG hotel

4.5

366 reviews

Trip advisor
trip
staples-center proximity
modern
friendly

05/17/2021

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It's modern while being practical, astounding service while not being intruding, trendy while being modern and most importantly clean at all times.

02/01/2021

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but it did have an overall hip and modern vibe to it.

01/29/2021

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The rooms are super clean and very modern, Great view of the city from almost every room.

01/06/2021

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From the Valet parking, views, modern styling this hotel is setup to impress.

12/21/2020

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The room was very nice, clean and modern.

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07/06/2021

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I returned the car to rental company and they did not charge anything.

01/07/2020

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He stated that he had to charge a $100 fee for pet deposit.

12/30/2019

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I called the hotel a few minutes ago to question the charge and you know what they said 'well, you lost the vouchers'.

12/19/2019

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🤷🏽‍♀️ First they charged my credit card AFTER I checked out.

10/03/2019

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Help push my car to garage to get a charge.

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08/24/2021

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The hotel was clean and centrally located for the purposes of our trip.

08/18/2021

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Juan, at check out, after our five day trip, was also exceptional.

06/27/2021

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It’s bittersweet when your trip is ending;

06/08/2021

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The View over looking the city is gorgeous and could be a romantic setting if you are on a trip with your spouse.

05/02/2021

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After a long trip of hiking all through California, our last stop of the trip was LA.

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09/25/2021

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Stuff is very friendly!

09/13/2021

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The staff is friendly and accommodating, especially Ruben the bellmen!

09/02/2021

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All the accommodations were clean and nice, staff super friendly,

08/18/2021

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but he was very friendly and accommodating.

07/21/2021

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Juan the Bellman ROCKS - friendly and so helpful with site seeing suggestions!

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05/12/2021

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We were within walking distance to Staples Center.

02/04/2020

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It is close to the Staples Center and you can easily catch public transportation if you need to.

02/03/2020

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Perfect location within minutes walking distance to Staples Center.

01/31/2020

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It’s also very close to the Staples Center and walkable to a lot of restaurants.

12/30/2019

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We love to live here because it is close to the staples Center and not far from citadel outlet.

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09/05/2021

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The AC (minisplit) also clearly hadn't been cleaned in some time; I got up on a chair to clean it, to wipe off some dust residue.

08/30/2021

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The air conditioner unit.

08/26/2021

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But $51 for overnight parking Beds very uncomfortable and terrible pillows-bring your own-noisy AC in room Terrible overall value for the price Do not recommend as I got no rest and very disappointed

08/26/2021

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So needless to say we slept in a humid room.

06/28/2021

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however the unit controlled appears to not have the “off” function activated.

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