When we made our way back to the lobby, this man gave me his card and said the next time I visit to stop by and find him and he will tell me some more history I don't know.

Last night, they charged me $60 because “I was there more than 5 hours.” 

I pointed out the mistake, and the valet workers said there was nothing they could do and “it’s a computer issue.” All the time, they were looking at each other and laughing, obviously ripping me off.

Tipping and service charges should not fall on the responsibility of the customer.

We had to show our card initially to come in from both entrances,

I had a little trouble getting things to charge in the room and it would have been nice to have a hair dryer in the room as well.

but at checkout the receptionist tried to charge us for 2 nights.

I've since used the website to book a room just to see if the charge is mentioned anywhere during the booking process - it isn't.

The room was nice, a bit dirty I found an old uno card under the rug.

We arrived late to the hotel felt reception was not welcoming and the hotel and the hotel put a $600 on the credit card, we were not told that we would have to pay city tax either until we checked out.

but minus the compensation they had paid therefore not compensating me at all, and there response is just to say we have released all funds.

Very odd that they would allow anyone to charge anything to a room without a signature.

Minor gripes are the expensive valet parking & needless extra charge for using the WiFi & pool.

Upon departing we were never asked how our stay we were just told a invoice would be sent to my e.mail address of our bill.

Disappointed I couldn[t charge my phone and watch on the nightstand.

There weren't too many hiccups in the beginning (besides me being double booked and charged twice,

There were no robes (although there were flip flops which if you used them, you'd be charged for them) and the TV could not maintain a steady signal.

Some billing issues on the way out the door in that they charged me for my room stay twice,

I asked for a reciept or some proof that i wouldn't be charged for vallet since i never used it (i used a parking garage down the street) and he said they dont do that so i am watching my credit card like a hawk to see if they will try to sneek the charges on.

even though my total nights stayed would only be two after this fiasco) those funds do not immediately show up in your account.

As I grabbed the ironing board and look down there is a room key and another card with a bunch of white powder substance.

The Hollywood Roosevelt is a great base location when in Hollywood, or a destination in itself.

Great location off Hollywood Blvd for walking around.

Location is right on Hollywood Blvd & easy walk to Runyon Canyon Park up toward the Hollywood sign.

Great hotel and a great location for seeing Hollywood.

The Hollywood Roosevelt is located in the heart of Hollywood, directly across the street from the Chinese Theater.

Hotel Brilliant
Surrounds not so brilliant

Location to Hollywood brilliant 
If you want to see yesterdays hero that is Hollywood .

Very cool hotel with a great central location in Hollywood that allows you to easily get around LA.

the hotel was in a brilliant location by the Hollywood walk, shops and restaurants.

We chose the Hollywood Roosevelt because of its location and history and were happy with our choice.

Wow this hotel is totally awesome so much history awesome vibe the best customer service ever the most stunning poolside cabana room 101 with private garden and overlooking a unbelievable pool the hotel and room decor rock amazing shower massive beds 
The vibe here is electric and definitely the best experience ever 
A MUST STAY LOCATION WHEN IN HOLLYWOOD

This is a beautiful property, with an excellent location to everything you would want to see in Hollywood.

Last remarks: In case you want to vibe the old Hollywood and stay at a very cool hotel with a rich history and central location in Hollywood, this is your place.

The hotel is in a fantastic location on Hollywood blvd and is right across from the Chinese theatre.

This immaculately maintained, beautiful hotel is located right on Hollywood Blvd, allowing easy walking access to the Walk of Fame, the TCL Chinese Theatre, Musso & Frank’s Grill, along with all other attractions along the route.

Really nice old luxury hotel with superb location in Hollywood.

Amazing location on Hollywood Blvd and close to a ton of fun things.

Second, if you are going to Hollywood Blvd this location cannot be beat!

The hotel is well located along the Hollywood Strip.

but they didn't open until 5:30 A.M. Coffee is the one amenity every hotel should have even if we have to pay for it.

I requested different room and I had to pay additional $65 per night in order to get room with out obstruction.

but had a limited selection and it was a bit of a production (and cost $7 for one chamomile teabag).

The price should include everything stop the resort fee nonsense, wifi isn't $35 a night and not everyone uses the pool.

I have never paid more than $28 or $32 for parking based on their clearly marked pricing ($20 for 3 hours and $4 for each additional).

It belongs to the luxury class and is therefore not cheap.

We were treated like an inconvenience not as paying guests.Will never stay here again especially for what it cost us.

My only disapproval was a miserable girl bar tender adding service charges for drinks sitting at the pool bar.

but I would say the breakfast offering and pool bar offerings are overpriced but tasty none the less.

The price point is a bit on the high side for a solo traveler, and you are looking for a cheaper place to park your car, there is a public garage across the street that will save you $20 dollars a day.

For example, if you go to the front desk and ask for a room rate - they will ask you to just check on your phone - instead of checking their system.

That said, what you find in the rooms isn't all free, so take care to check the price list (in your room) before enjoying anything; some items come at a cost that you might not realize - this caught us out.

Terrible service, high prices, average food.

There were items for sale in the room which I don’t get and why would you pay those prices for caps and flip flops people must be mad, Marshalls and target are across the road to buy items like that.

but not least my girl friend forgot her pricey sandals at the pool and sad no one could find them, Leila searched found them, and send them to the room !

*They don't include wifi or the use of the pool in your room rate, so prepare to pay more then you betted on.

We had a King room and it was very small.

We had a very small room (no room for 2 big suitcases)

but unfortunately it is high season and there were no other rooms available so we had to make do for 5 nights in this tiny room.

The hotel is old so expect historical ambience,the rooms are small

Our queen room was very small and totally inadequate for two not especially large adults.

The room is very small, cramped with a single chair for one person.

WHAT A JOKE… the room we were given was a tiny double bed in a tiny, smelly room over looking a dodgy car park!

but keep in mind that it's a historic property and the rooms are tiny.

Unfortunately the hotel’s age means that the rooms are quite small, bathrooms are tiny, water pressure is poor, air conditioning is very noisy, there are long waits for an inadequate number of elevators, and the pipes creak and bang.

The rooms are tiny, depressing, and loud as they are on sunset blvd.

but didn't realise the rooms would be this small.

Awful small room, bathroom so small you can’t turn around.

Imagine that the room has a small blacked out window that cannot be opened and curtains that cover a wall!

The King room was much too small with a roll away bed for 3 - it looks larger in the photos on the website than it really is.

even though we loved our stays on those occasions, this trip was even better.

My wife and I booked this hotel for our anniversary trip and we were underwhelmed.

We started our trip with drinks and apps poolside that were delicious, with great music and ambiance. Dinner at Shirley Brassiere was superb, and the service was impeccable (loved our bartender!)

This was a special occasion trip for us, and we were excited to stay at a fancy Hollywood hotel!

We had a great trip and would definitely stay there again.

A delightful discovery this trip was Shirley Brasserie, which presented a top notch experience to my friends and myself.

Did a celebrity tour bus also while in town as well as a trip to Santa Monica :) Pool area was also nice with events and atmosphere.

A must see experience for your trip to Hollywood 😎🎬 Thank you Bill for the magical experience, great photos and tour!

This trip, we watched Casablanca in the Cinegrill Theater and that experience was so unique and so fun.

One of the highlights of our recent trip to L.A. was, without a doubt, our stay at the incredible Hollywood Roosevelt Hotel.

The pool area is an oasis in a fairly busy part of town (Hollywood Blvd) and great for relaxing in between trips out.

I would definitely go back for another concert trip!

Thank you for making the start of this trip so amazing for Tommy.

The hotel is meticulously decorated, clean, and a wonderful choice for families, couples, business or solo trips.

Thank you Roosevelt for a first class trip, hopefully not our last! !

I had stayed at the Roosevelt in June for a family trip and I knew I wanted to go back.

but this trip reminded me why I always liked to stay there.

Overall, I’d definitely stay again on this hotel on our next trip to LA.

Will absolutely come back — and am already planning another trip.

Staff were all very polite and helpful, always spoke when they saw you 'good morning', 'have a nice day', 'welcome back' etc
I would definitely recommend if you are looking for a classy hotel (with a certain level of fame) with friendly staff and in a great location.

The Hollywood Roosevelt

price

creditcard

small room

chinese-theatre

walk of fame

hollywood location

We are always greeted warmly and taken care of.

Skin Care Studio, LA Waterfront, House of Intuition, The Bunker, Los Feliz Municipal Golf Course, Massage Sherman Oaks, Total Woman Gym & Spa, Malik Books, Karina’s Skin Care and Body Spa, Coeur Sports, Dtox Day Spa, Nico & Bullitt, Wertz Brothers Furniture, Vanity, Robin Hood Pub, Grier Musser Museum, Rockreation Sport Climbing Center, Psychic Energy Healer & Life Coach, Los Virtuality - Virtual Reality Gaming Center, LA Psychic Healer, The Great Wall of Los Angeles, La Barca, AUTOTOURKZ, Bigfoot Lodge East, The Wag Club, Kiritara Spa, Arborederm Organic Spa, WOW!

I know that when I'm there, I will be well taken care of by both Angel and the other employees.

though we were being taken care of by dear friends.

Barbara at the Tower Bar made our entire trip amazing by telling us the history of the hotel and making sure we were always taken care of.

We were incredibly appreciative of Katie (front desk), Barbara (restaurant), and the entire wait staff for making us feel comfortable and well taken care of during a period when logistics and staffing must be especially challenging.

From the moment we checked in we were taken care of by Steven, who delighted us with an upgrade for our one night stay.

I didn’t provide this feedback to the Sunset Tower reception staff because they didn’t care to ask about my stay.

Brandon and Giorgia thank you for taking care of me always.

we explained that we didn’t care what room we had, and understood it was unlikely to be ready until later (which was fine)

After they shared a few words i assume about my situation, he was so delightful and took care of my cocktail as i waited (try the southside).

Angel and boy Tony took great care of me.

Angel bends over backward to make sure we are taken care of, and we always are.

Was taken care of by bartender Larry and host Alex.

The service was perfect, Eddie did a great job taking care of us and later on we came back and had some cocktails with Larry who had us laughing the entire time.

My fiancée and I were celebrating with a few friends and he went out of his way to take care of us plus create a personal connection with us.

I ordered food on my own and Angel was helpful in delivering it and making sure everything I needed was taken care of.

Thank you Brett, Zack, Christos and George for taking care of my guests for a birthday dinner recently.

Downgraded room for one of us
One of our room was very tiny and clearly not the superior room we had booked and paid for.

My room was so small there was no room for storage, the central air  conditioning  wasn’t working, the menu is limited, overall disappointment

The views are spectacular, rooms are small

The only drawback is that the rooms are quite small and the walls are paper thin.

The room was small and stuffy and about 80 degrees.

The room was small and noisy, I could hear the elevator rambling up-and-down through-out the night; there seemed to be a function on every day which prevented us from using the facilities of the hotel, which is why we came in first place; there always seemed to be a lot of confusion in the lobby with a lot of staff

I love the food, I love a long breakfast on the terrace, excellent drinks menu, the staff are always fantastic; equally friendly and professional, comfortable beds….

Beautiful views from the rooms and the terrace,  Lots of attention to detail.

The lunch in the terrace is a good experience too.

Terrace was the perfect spot for dining or relaxing by the pool.

I’m very familiar with the city and it’s hotels, having stayed at a number of them, and after dining at Tower Bar and The Terrace countless times, I decided this trip to try the hotel.

I highly recommend The Terrace Restaurant -- the hotel is beautiful

I come here every Sunday for breakfast at the Tower Bar terrace, and keep returning for one thing: THE SERVICE!

Your friends in LA will beg to come visit you for breakfast or a sunset cocktail on the terrace.

Special mention to the team who make it so- Angel, Barbara, Tony, Eric, Nicole and of course Larry
The Terrace is a fabulous spot for breakfast and lunch or for just being fabulous.

Writing this long after midnight with a party on the pool terrace 10 stories below.

Breakfast in the terrace is really sweet, too.

Terrace dining area and bar is comfortable and inviting.

Lunch on the terrace by the pool on a sunny day is always a treat.

There’s such a buzz to the place which we adored, especially the amazing Terrace Bar, which id hugely recommend for drinks / dinner / dessert.

I must of course also mention he who makes my daily time out on the beautiful, calming and serene terrace and pool area with views to kill - some of my most relaxing, enjoyable time spent:  the one and only Angel.

We were escorted by our lovely host Ava to the terrace where we sat in amazement of how the decor, music and energy of the room worked well together.

The terrace with the pool and overlooking the city is such a cool view, service killer!

The decor throughout the property is beautiful and we especially enjoyed the breakfast terrace.

Breakfast on the Terrace helped ease the pain, mostly because I like pancakes and bacon.

The food is delicious and the bar/ restaurant has a great atmosphere.

Excellent cocktails and service in the bar.

though a bit cramped.The bar and the restaurant have a wonderful feeling of history, elegance and charm.

I can go alone sit at the bar, sip on a glass of rose and be happy.

The bar and restaurant is a great scene too and there’s nowhere I would rather stay.

but I will say I was not limited to the bar as I had no reservation.

I've been a regular of the Bar for awhile now, and the old adage "home away from home" could not be more true about this joint.

She walked me to the bar and sat me with a bartender Larry.

Stopped in mid afternoon for a quick drink at the bar and all I have to say is Larry is an awesome bartender.

Sunset Tower was a top to bottom wonderful experience, from Larry at the bar to the wonderful people at the front desk to my beautiful and clean room.

My room wasn’t ready on time so Anna treated me to a drink at the bar.

At night, the bar is a big deal local hotspot. But.

However, Larry at the bar was the treasure buried on this beautiful island.

but you have to single anyone out then it’s Angel - a gem if there ever was one - ably supported by story teller Dylan, the ever polite Eta and the irrepressible Larry (now promoted to the Bar) whose laughter can be probably be heard ringing out in the Ynez Valley.

She was not friendly at all, did not offer us a complimentary drink in the bar, not even a smile.

We had drinks in the bar as nightcaps 3 of the nights we stayed and ate in the hotel on our final night - it was that good and vibey!

Flat child even enjoyed a martini at the bar.

Through that, I was put in touch with Managing Director Bruno Vergeynst, who immediately reached out to me and invited me to give the hotel a second try upon my next trip.

Was well located for our trip and the suite was beautiful.

Sunset Tower was in a great location and provided a wonderful stay during our trip to Los Angeles.

Thank you to all at the Sunset Tower Hotel who made our trip memorable!

When we arrived back after a short trip or run everyday the room was always beautiful and clean,

The best restaurant experience we had during our 12 day trip to California.

Out of all the restaurants my daughter and I visited on our L.A. trip this was the winner!!

Returning for our now much anticipated annual trip we again felt especially at home in Sunset Tower.

We stayed 5 nights this trip and find it very easy and comfortable.

however on the booking, that it was the final night of a birthday trip,and any upgrade would be fantastic,the studio is the next grade up from the king.and was also available to reserve on the web site.

I always look forward to our trip to Sunset Towers.

We met Eta for the first time this trip and found her to be delightful: attentive, efficient, fun to talk to and lovely to look at.

I have stayed at the Sunset Tower, both on business trips and when I have been vacationing with my family, many times and I have been remiss in not posting a review before now.

I stay there most trips to LA and the Managment have come to know me.

We had dinner at the tower bar one night which turned out to be our favorite dinner spot of the entire LA trip.

So all in all another trip to remember and a must to tell others about to make time to come enjoy Sunset Tower with all its great people still here making it what it is- the best hotel in the world

Mike was very helpful with our day trip to Santa Monica.

The trip to my room had me giddy for I couldn’t wait to see what awaited me; I was definitely impressed.

Sunset Tower Hotel

terrace

the-bar

care

My mother in law recently stayed in this lovely boutique hotel.

This is a great boutique hotel in a quiet neighborhood,

Highly recommend this beautiful boutique hotel!

This hotel blew my mind with service that went beyond stellar and above any boutique ever.

Great boutique hotel, excellent location.

Admittedly we stay in a lot of lovely boutique hotels,

The Chamberlain is a great boutique hotel in a great location.

This is a boutique apartment hotel in a residential area so the location is good because it is very quiet.

Small boutique hotel with excellent location in a residential area, Intimate interior spaces (bar and outdoor patio dining) with fabulous private cabanas on the rooftop pool deck.. Suites were huge and beautifully appointed.

For its location the price is ok. 

It’s a boutique hotel so don’t expect the same standard services big chain hotels give you

I have know of chamberlain for a number of years - they are a boutique hotel centrally located in WEHO .

This is a superb choice for a boutique hotel and I believe offers great value.

Without a doubt one of the best boutique hotel experiences ever!

Definitely recommend for a small boutique hotel experience. AJS

Great boutique hotel with lovely rooftop pool.

While large, big name hotels provide comfort, this boutique hotel is scaled down and is a much more personable place.

Charming boutique hotel with a great staff.

Fell in love with this cute, boutique hotel from the moment I stepped foot on the property.

Cafe / restaurant in lobby has excellent service and high quality food and while expensive vs non hotel restaurants is probably about average price for hotel restaurants.

If there was anything negative I could find it would be that one of the 2 rooms we have booked is super dark with no natural light so avoid that end of hotel down the side of building plus the other negative is $60 parking fee

The next day, the hotel manager called us to apologize for the problem and offered to move us to a significantly larger room (with a full living room and a separate bedroom) at the same price as our current room!

After finding the house rented was dirty and infested with cockroaches at midnight on my first night in LA I am searching for a West Hollywood hotels in my price point close by.

but all of the hotels have expensive parking so you really need to figure that into your costs.

Be mindful these prices include no room service unless you request it!

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