Was in town for a convention, the hotel truly was a home base.

The unique look of this hotel caught my attention and since I knew I'd be visiting the Los Angeles area for a convention, I had to stay at Hotel Figueroa.

If I ever come back to LA(even if it's not for a convention), I will stay here again!

I stayed in a Junior suite with my sister, I was in town for a fitness convention, the convention center is easily walkable at .3 miles away.

Right downtown LA and close to sports and convention venues.

The staff during my meal times were very tentative and did not forget about me since I was alone for a work conference and convention.

Stayed at the Hotel for a large convention next door.

I was in town for a convention and this hotel allows you to feel like you are staying at a resort.

A must stay for the Convention or Staples Center.

I'd happily stay here again even without a convention discount.

This is a very nice boutique hotel with good access to the convention cento and Crypto Arena.

Nice property, clean and modern, within shouting distance of the LA Convention Center, Staples Center and LA Live.

Staple center is only an 8 minute walk and the LA convention center is only a 12 minute walk.

The hotel’s location was ideal for me since it was a short walk to the LA convention center.

This is my new LA Convention hotel for sure.

It’s the best option if you are attending to the staples or the convention center.

I walked each day to my event at LA Convention Center saving me $45/day parking.

Stayed there for a convention and was very pleased.

If you need to go to the Convention Centre, I highly recommend this amazing boutique hotel.

Ver well located Hotel in the heart of Downtown LA, walking distance to Staples Center, Convention Center and Malls.

After staying in several downtown LA hotels, from both Marriott and Hilton properties, I can confidently say this is one of the better options.

Hotel Figueroa is definitely my new favorite downtown hotel.

So much more character than any other property in Down Town LA, great bar and restaurant "scene" and very sympathetically reimagined rooms.

Right in downtown LA near LA Live for lots of places to eat.

This is the place to stay in downtown LA.

This was hotel hit all the right notes, super swanky brunch with great wine and cocktail selection, relaxing pool area (how is that possible in downtown LA) and great people watching amongst the many velvet settees.

in the center of downtown LA there is no shortage of available rooms with all the major chains being represented.

On checkout day we had a full day to walk Downtown and Victor provided an awesome itinerary and information on things to do and see.

We were in town for an event over the weekend, perfect downtown location, walking distance to everything we needed.

great place to stay downtown la - gorgeous restored building centrally located.

Walking distance to LA Live, The Crypt, The Pantry and many other Downtown LA spots.

Highly recommend this hotel for anyone staying in Downtown Los Angeles

Hotel Figueroa is a quaint hotel with plenty of character, delicious restaurants and bars, and a laid back pool, which seems like an oasis in the middle of downtown LA.

Was a good location for everything downtown LA  and the rooms are good  with a unique feel,

You can feel the vibe of downtown LA with this incredible building and its facilities!l, plus excellent food and hotel service at the best level.

Fantastic boutique hotel in Downtown LA, next door to the Crypto Arena, the Grammy Museum and the Convention Center.

The historic Hotel Figueroa is a fabulous place to stay in downtown Los Angeles.

Great historic hotel in downtown Los Angeles.

Highly recommend this friendly hotel at an excellent location downtown LA.

My husband and I stayed for 2 comfort-filled nights at this beautiful downtown hotel.

Be aware there are hidden fees you find out about upon arrival.

For the price, the room was disappointingly small, and the hidden "resort fees" not indicated when I booked my stay was also disappointing.

but too pricey for things not to be working.

I originally booked the Hotel Figueroa for the low cost.

We found LA to be very expensive, and if there are people at the top of the organization making more than 3-5 times the most low paid workers, it just feels greedy.

If you want to pay alot, with mediocre service, over priced drinks, and waking up at 7 am to banging pots pans buckets of their own hotel staff protesting out side your window.

but they did have a similar one for the same price - I got the drink bill and it was almost double; bad move.

We had ignored it on our prior trips because we thought it looked too expensive.

Please please please support women in your hotel by providing superior service, security and equitable pricing for women!!!!!!!!!! !

The cost of parking is little much per day ,

Cafe Fig was mediocre, food came quicker than beverages and portions were small for the price.

Only complaints about this hotel are the lack of counter space in the bathroom and the cost of valet parking (although the amount seems to be standard for the area).

Parking is very expensive and added with destination fee it really raises final price tag.

As with any hotel in a major downtown area, parking is on the expensive side at $50/night.

however, the $30 unexpected "destination fee" and $150 pre-authorization that they spring on you upon your arrival after you've paid in-full in advance are a bummer.

Another guest, seeing what was occurring, offered to pay and got us the room for one night (I paid him back in the moment because I did indeed have the money to pay,

The rooms are tiny with  frosted glass so you don't see the aircon units outside your window.The room I had was next to the lift and the staircase.

Our room was a bit on the small side (and I saw this mentioned in some other reviews),

Our room was very small and the two queen beds actually blocked the two windows (seems like a fire hazard

but small room and were surveyed on opening the hotel wifi regarding our stay so far.

The room is so small that the closet is blocking one window and there is no room to open a carry on suitcase!

Specifically, the gym is unacceptably small for a 230 room hotel.

The negatives: My room was very small- almost claustrophobic.

Very small room; too small for 2 people with 2 normal suitcases.

The rooms are unfortunately very small and cramped with small beds.

Unfortunately, the rooms are very small with limited storage for clothes (closet only), terrible lighting, and generally very dark with very little natural light from the window.

The other room was even smaller, and located directly above the bar.

but the bar is amazing and has an excellent happy hour during the week.

- Free unlimited espresso drinks/coffee at the bar all day.

Hit the pool again the next day with coffee and a muffin from the bar.

The music was thumping and the bar, restaurants, and pool were all hopping.

We loved the bar with Rafael & our waitress Stella for a late night snack on the roof top patio.

Accommodations really set the bar high as well.

I ask for a bottle of Merlot 
and there was none at the bar and the front of the house lady went downstairs and found me two bottles to choose from.

Appreciated the complimentary breakfast in the bar and lounge.

Great to just relax down in the Bar area.

At Thursday evening there was Music in the bar and lobby.

The surroundings are lovely, the pool is heated, the bar and the restaurants were wonderful, employees are lovely  and location, location, location for DTLA happenings.

Our room was mistakenly looked over for service and when we mentioned it at the front desk we were offered a free drink at the bar while we waited.

This hotel is gorgeous, from the room we stayed in to the bar and restaurant area, to the pool and outdoor areas.

I particularly enjoyed the live music on Friday and Saturday evenings in the bar area.

The bar and restaurant staff are attentive and friendly, our Hostess, Sara Joy was fantastic and makes it a great experience!

On the plus side the staff could not have been better, the bar is also very nice.

From the moment we were greeted by Jonathan to our welcome drink at the bar with Philip and Zach to the time we left, we greatly enjoyed the Figueroa.

Drinks down stairs by the bar were soooo good!

Valet personnel was great, they were very helpful and easy to work with The  front desk personnel was polite, food from Cafe Fig was very good (shrimp and grits).

Everyone was phenomenal, from check in staff to valet staff, and all in between.

It was stylish, clean and sell maintained, and the personnel, from reception to valet to housekeeping and wait staff, were extremely friendly and accommodating.

Best part of my stay was the friendly service of Jonathan  from the valet staff.

The valet attendants were all very patient and professional.

The bellhops and valets are super attentive.

This property is absolutely beautiful do not let the outside of the building scare you the food was fantastic Mauricio was perfection the valet staff absolute perfection.

The housekeeper, bartender, concierge and valet were all helpful and made our stay enjoyable.

We particularly appreciate the front desk staff, having been greeted by Fatima, the valet staff who made it so easy to access our vehicle and offered suggestions on how to navigate our surroundings, and the responsiveness of the housekeeping staff.

The front desk and valet staff were over the top nice and helpful.

The staff is helpful and friendly - especially the valet attendants and the front desk staff.

The valet employees are courteous and proactive.

The outstanding hospitality we received was impressive, always a hello, and a smile from the staff from the valet to the front desk to the housekeeper.

You will always be greeted with smiles from the Valet, Bell and Front Desk staff.

They make it so easy, The entire valet team at the hotel are super welcoming and professional.

The customer service is consistently excellent from the valet to the front desk to the food & beverage staff.

special shout out to Liz from valet for helping us out on a busy night.

Liz one of the supervisor at the valet was a very outstanding, gave the face of the hotel.

Lizeth and eddie from valet welcomed us and were super friendly , they valet our car Which we used several times and every time we did we had no problems.

Valet was efficient and pleasant, and so was the front desk.

Hotel Figueroa - Unbound Collection by Hyatt

small room

price

the-bar

valet staff

convention center

but there are hidden fees everywhere and they do not provide the promised amenities.

Bathrooms are postage stamp sized, with old, tankless piping on toilets, tiny shelf space obviously an afterthought.

they provide face soap, shower and shampoo conditioning gel.

However, the guest rooms, bar area and amenities (gym and pool) are in desperate need of a refresh.

but the bathroom had not been properly cleaned.

The air conditioning blew right on my bed, I finally rigged up a bath towel and hangers to deflect the air.

the shower had two levels: blast you to the shadow realm it was so strong or so weak it just kind of slid out.

Even with such a great filmography background paint peels, walls are warn and dust covered the non working ac vents in our room AGAIN WE USED THIS AS A PLACE TO CRASH NOT A PLACE TO ENJOY AMENITIES so for things to detract our first LA experience takes a lot.

We were also surprised to find that all our cosmetics
had been disposed of three days before we were to check-out (the
employees were on strike, so it could have been a mistake by an
inexperienced room maid).

Dusty
Bad smell
Not clean 
Bath towels are really old
Not easy to self parking 

Really gorgeous building

Dirty carpet, moving windows, not to mention the doors and bathroom.

but there were no separate shampoos and conditioners but just one conditioning shampoo.

The carpet, furniture and baths need to be renovated as soon as possible.

It was a bit dated, especially the bathroom

only downside was bathroom fixtures which really look very old, not antic

This is a historic hotel and this comes at a price with lift and aircon breakdowns.

Beautifully decorated historic hotel in downtown LA.

Also, the old historic swimming pool is there for use and it's heated.

Such a beautiful and historical landmark.

The Biltmore is a historic hotel that has beautiful architecture in the lobby, ball rooms and common areas.

Had the pleasure of running into Valentine, he was kind and welcoming and gave us a grand tour of all the historic places around the hotel.

A lot of history associated with the place and one of the staff, Mr. Valentine, was kind enough to voluntarily show my friend and I around the hotel's banquet rooms and halls and explain the historic significance behind each of them.

It's a shame because I read that this is a historic hotel and while it is gorgeous and timeless, it just needs renovations and upgrades to keep it clean and nice for the modern day.

He graciously offered us a historical glimpse of the restaurant and the original lobby, and we were captivated by his storytelling.

Pros: fancy outlay and historic features.

Helpful staff, well organized parking system, well labeled areas, and fun history of the historic people and events who used this place.

This is such a historic and beautiful hotel.

Highlight of our trip was meeting Valentine who kindly showed us around and talked about the historical background of the hotel.

Beautiful historic hotel, nice rooms, great pillows.

It was nice looking at all the pictures in the historic corridor.

Went on a walk inside this historic hotel.

Thanks to valentine and his college, we learned a lot about it and they showed us some wonderful historical rooms of the hotel.

coffee maker is not free it’s charging usd.35 and they also don’t provide free parking (charge start usd.50).

They also charge $40 a night for a rollaway bed.

A side note: consider bringing a small power strip if you need to charge multiple devices simultaneously.

but when we checked out I asked if they could do anything with the early check in charge  we paid seen as they now had a room they could use, she said she would ask her manager and get back to me but nothing has come of it

but my card didn't decline and i would have ignored the smaller things i had problems with and maybe even extended my stay since the location is great.

With all the extras they charge - really - they charge so much on top of the rate - that would be at least $500 for a mistake on their part.

I apologize that I am not rich and I don’t have an unlimited Amex card!

They charge a $35 per night “destination fee” on top of the hotel price that says it covers internet, pool access and water bottles upon request.

Hidden and frivolous extra bait and switch charges do need to stop.

Checked my bank statement and was charged after checkout a bunch of fees.

but nope, they just attempted to run on a skeleton crew, all while charging us full rate for little to no service.

The "destination fee" or resort fee of an additional $35 a night was charged to me without me knowing after my checkout in my billing statements.

Definitely check and know all the charges before you buy 

Their “resort fee” was thrown in after I booked 
$35 a day for what ?

I’m a 100% disabled veteran who has been grossly overcharged by the Biltmore Hotel front desk staff and as a result my checking account at Navy Federal Credit Union is now overdrawn because the computer system was not properly functioning

They tell you to email their billing team and they'll get back to you within 48 hours.

In February 2023, I had a 300 person wedding at the Millennium Biltmore for which the venue charged me $57,000 in fees.

$25 extra charge for breakfast was well worth it.

Then, they charged for things that were not even used, like parking: I have no driver's license or car and was charged for parking (60$) and had to spend an hour arguing with the front desk to get reimbursed.

This hotel is a one-of-a-kind experience in downtown LA that is sadly falling into disrepair faster than maintenance and renovations can keep up.

Perfect location downtown with lots of resources nearby.

Looking for hotel in downtown LA it will be great choice to choose The biltmore hotel LA.

Downtown L.A. is my favorite part of the city.

The location is great for walking the downtown area especially for the price.

The area is central to restaurants and in the heart of downtown.

I can’t imagine staying anywhere else in downtown LA and I’m a sucker for 100 year old pools still flawlessly in operation.

The staff were helpful, the hotel itself is beautiful and close to many downtown attractions.

Downtown  LA while historic and interesting is still a work in progress.

I would recommend a different hotel downtown.

An icon architecture in downtown LA  cater the extravagance class A++ hospitality and service to its patron.

Special mention to one of their hotel staff #Valentine, you're great at what you do, it's a blessing to know you and The Biltmore LA is blessed to have you👍🏼👍🏼👍🏼✨️✨️✨️💕 so the next time you are staying in downtown LA, stay at The BiltmoreLA 💕💕💕

With so many additional Downtown LA destinations to visit, such as Grand Central Market, The Broad, and even Crypto.com Arena, The Biltmore is a must!

highly recommend for a stay in Downtown Los Angeles, for a night, a weekend or a week.

It is right in downtown LA and walking distance from restaurants and shops.

Beautiful rooms and well located in downtown Los Angeles.

Booked using Airbnb, good location makes it walkable to downtown.

Short walk to Angels Flight, Grand Central Market
-If you are a movie buff, many films used the Biltmore, and the Bradbury building is also close
-I had no problem getting in touch with the staff and everyone seemed happy to help

Not so great
-The bathroom was somewhat primitive.

Outside Grand Central Market’s Hill Street entrance is the Angel’s Flight funicular train up Bunker Hill.

We did our own exploring around the hotel for a minute, and then managed to find our way over to Grand Central Market to grab something to eat.

The area is pretty deserted as far as food, the only respite is the Grand Central Market which is a couple of blocks away.

Other than that, I would stay here again as the location is also a short walk to the Grand Central Market and other local attractions.

The location is very central, with grand central market within walking distance, and metro stops at a stone’s throw away.

Just across the street is the iconic Pershing Square, and it is just a few minutes’ walk (paway from Grand Central Market, the Last Bookstore, and quite close to the Broad!

Easy walk (uphill) to “The Broad” museum, Grand Central Market.

Great location near Pershing Square and the subway.

An easy Uber ride from Union Station (if we knew the subway, we could have gotten off across the street at the Pershing Square stop).

Near Pershing Square
Heart of Downtown Los Angeles 
For sure will stay next visit and will recommend to my friends

Also had a great view of Pershing Square.

After many stays here in small or very small rooms, this time for $225/night we got a h-u-g-e room with a view of Pershing Square. Fantastic.

On an up note, located on Pershing Square, this hotel is a good location for visiting much of Downtown LA.

The location of the hotel is right in the middle of everything in downtown LA and pershing square is just steps away, gym and pool are nice and up to date and clean.

We were assigned Room 917 overlooking Pershing Square.

Our suite overlooked Pershing Square had loads of windows and was fabulous.

The Biltmore is two minutes walk away from Pershing Square which has a station for the Metro so allowing cheap and easy access to the various tourist sites.

but the location can feel a bit sketchy, just across from Pershing Square, but close to all the great venues.

Access to the Metro is across the road at Pershing Square.

It’s located next to Pershing Square, which is walking distance to about everything.

There is easy access to the whole of L.A via Metro station at pershing square (2 minute walk )

Do your best to get a room on the eastern frontage of the hotel, facing Pershing Square; the ones on the air shaft are not quite the same.

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