Search Result for “Facility was clean“ in Los Angeles

06/15/2021

Facility is clean and in good repair.

11/22/2019

The facility is very clean and inviting.

07/27/2018

The pool, rooms, gym etc were really clean and well kept.

06/09/2018

Gym was clean.

02/04/2018

The hotel and all facilities are immaculate and location is perfect for seeing all that Hollywood has to offer.

09/09/2021

The location is unbeatable as you are part of the Hollywood & Highland complex adjoining the Dolby Theater and TCL Chinese Theater.

08/22/2021

The hotel is less than a block away from The Chinese Theatre and Madame Tussauds is maybe 2 blocks.

06/10/2021

The Hollywood Walk of Fame, Chinese Theater, and Hollywood and Highland are literally steps away.

04/14/2021

Hotel was conveniently located one block from Hollywood Blvd and the walk of fame, Mann's Chinese Theater.

03/09/2020

Nice rooms, helpful staff, and just a few steps around the corner to see the Walk of Fame, Grauman's Chinese Theater and many other attractions.

09/20/2021

They don't offer room service which is ridiculous for a hotel in this price range.

09/16/2021

Long story short I paid $250+ per night, my room was contaminated with blood on the BR floor and shower curtain.

09/10/2021

The issue came when I used a Third Party to pay instead of going straight through the Hotel.

09/01/2021

but it's too expensive not to offer in room dining, most of the restaurants in the area were closed by 10pm and 7Eleven/other liquor stores are your only other food choices. .

08/08/2021

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

08/22/2021

Universal Studios is close and there's even babysitting services available.

08/17/2020

The hotel is a stone throw away from Hollywood Boulevard, a short Uber ride to Universal Studios and a few mins walk from Mel’s Diner.

04/12/2020

We arrived a day early and decided to visit Universal Studios which was only a short taxi ride away!

02/19/2020

I dislike how they're engaged with Universal Studios.

02/03/2020

Great hospitality from staff and good location for tours to Universal Studios, Beverly Hills, Santa Monica and Malibu.

09/09/2021

Good security to keep out the riff-raff. LOL The room itself is nothing special (except we paid extra for a view of the Hollywood sign.)

09/01/2021

I stayed for four nights - My room was on the 20th floor and had a great view of the HOLLYWOOD sign - Hotel personnel we’re friendly and curious - The hotel is in the perfect location for sit-seeing on foot.

06/23/2021

We paid extra for a Hollywood sign view

06/10/2021

Beautiful pool with views of the Hollywood sign.

04/25/2021

We loved that we had an amazing view of the Hollywood sign behind the hotel and Jimmy Kimmel Live was right acoss the street.

08/25/2021

From the billing to the smell of each of the three rooms we got moved to, I will not be back

08/08/2021

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

06/15/2021

These surprise charges were deceptive and, truly, disappointing.

05/25/2021

Key card access only elevators and they have a small area in front for dogs/pets to do their business.

05/07/2021

N/A

09/02/2021

Next day when leaving garage the automatic gate would not accept out parking card and charged another $30.

08/23/2021

We were charged $5 for delivery of utensils/napkins.

08/23/2021

but wanted to charge $75.

08/18/2021

Didn’t like that the front desk charged for bottle waters.

07/29/2021

The Diamond F&B credit is $15/day at this property which didn't even come close to the cost of the breakfast buffet at $28.

11/02/2019

Hotel is spotless great facilities and a top location for Universal Studios.

09/07/2019

Our room was large, clean and very well equipped.

12/07/2018

Facility is always clean and friendly staff.

08/28/2018

Room big, clean and well equipped.

03/17/2020

Very nice hotel, friendly helpful staff and the location while visiting Universal Studios is great only a 5 minute walk to the entrance, or a convenient shuttle.

03/05/2020

location was perfect for Universal studios you could walk or there was shuttle service to the park.

01/10/2020

It’s about a 5 minute walk to Universal Studios and City walk

11/20/2019

The hotel is a 10 minute walk from Universal Studios and CityWalk.

11/17/2019

Location: The location of this hotel is great with 10 mins walk to the Universal Studios entrance. 2.

07/31/2021

Walking distance to Universal and city walk.

07/13/2021

It is right in Universal Studios too if that is your destination with a free shuttle to the park and City Walk.

06/27/2021

Super close to Universal - less than 5 min walk which we found handy to go for dinner at City Walk or take a break from the park.

06/25/2021

The hotel has the perfect location; you can either walk or take the hotel shuttle to go to universal studios or city walk.

05/06/2021

Not only are you walking distance from universal studios/ city walk

09/13/2021

walking distance to Universal studios and Shuttle is provided to which is convenient.

09/08/2021

Located near Universal Studios with paid parking garage.

09/07/2021

Location: Super close to Universal Studios (when returning from the park, just get in thru the ballroom entrance doors on the left) Front desk, valet, cleaning staff Service: 10 out of 10.

08/08/2021

The location is very close to Universal Studios.

08/07/2021

The location of this hotel was walking distance to Universal Studios as well as Universal city walk.

09/13/2021

Parking overpriced.

09/08/2021

Cost of room was around $300 per night due to the long weekend holiday.

09/02/2021

Had he given us the correct information, we would have parked at Universal, a bit cheaper and closer.

08/23/2021

Then, we paid for breakfast with our stay

08/18/2021

Restaurant’s too expensive nothing really in a kids menu.

09/24/2021

But the valet staff, and Chris in particular, truly make the stay!

09/08/2021

The team at the front desk was incredible on our recent stay at the Everly.

09/01/2021

Staff was also very friendly.

08/30/2021

but Q at the front desk and Kevin at Jane Q really made it that much more lovely.

08/28/2021

The front desk staff were so friendly at checkin and we were able to get in our room early.

04/07/2019

Gym was clean, room was clean and upscale and had a very cost effective mini bar.

02/28/2019

Pretty neat gym, too.

05/05/2018

They have a very well-appointed gym, and a pool with views of Hollywood.

02/02/2018

The facility was clean and well appointed.

08/17/2021

Parking is $49,00 +tax.

06/18/2021

We didn't know of any indoor parking close so we had to just let the vale park our vehicle.

01/19/2020

but if you can park on the road do (we sadly couldn’t find a space).

09/23/2019

Topped that off with $45 valet parking and its an expensive stay.

09/18/2019

Valet parking only.

04/18/2021

but the hotels proximity to Hollywood strip makes that a fun way to ride around the scope out the scene if you’re not sure where to have dinner/clubs/etc.

01/12/2021

Location is great, near hollywood Blvd.

08/23/2020

Perfect location, great staff, spacy rooms and amazing view they have shampoos and needed amenities in the bathroom in bulk, they have detox water on the go also and the location is near Hollywood blvd

09/09/2019

Beautifully upgraded hotel within walking distance of what Hollywood blvd has to offer.

07/15/2019

but this is walkable to hollywood centre.

08/28/2021

The room was clean and had a fantastic view of the Hollywood sign.

06/16/2021

We had an awesome room with a picture frame view of the Hollywood sign.

06/14/2021

N/A

06/12/2021

Our room had an awesome view of the Hollywood sign and the overall hotel was clean, modern and welcoming.

05/16/2021

Our room on 12th floor was modern and clean, and the view of the Hollywood sign was fantastic.

08/17/2021

Staff friendly, charged credit card with items I didn’t buy (someone must have misused my room number), No response to calls and messages in this regard.

03/25/2021

The ability to cast my favorite shows from my devices to the TV, tons of items that you may have forgotten home are provided free of charge & my personal favorite is the ability to text the front desk and avoid those awkward phone calls.

10/19/2020

I was charged $900 for 2 days

02/24/2020

Only disappointing that a hotel of this calibre can charge guests without any prior agreement of an upsell fee.

01/17/2020

Their claw style tub is in the same shower area, so you can hold onto the tub for balance while showering?

02/12/2020

N/A

01/17/2020

The gym was very clean as well.

02/03/2019

The fitness centre was very clean and the equipment was well maintained.

09/08/2018

King room on high floor was spacious, clean and well equipped.

02/08/2020

I see a lot of positive comments on the lounge staff on Tripadvisor and mostly I think they are deserving of this praise

12/05/2019

Shout out to the club lounge staff of Manuel Juan and Josselyn.

11/14/2019

The club lounge staff were all friendly.

11/05/2019

The staff on the lounge floor are great.

10/24/2019

Juan - the Sheraton club lounge attendant is super hospitable, attentive, and very friendly.

04/23/2021

Also, due to the cheap rates, the other guests at this hotel were really scary - fighting in the lobby, pot smoke in the hallways, etc.

01/13/2021

Parking was a hassle and very expensive.

10/23/2020

AVOID THIS PLACE AT ALL COST!

08/27/2020

Parking is exorbitant at 54 bucks a day.

07/12/2020

Also parking across the street was expensive and a nightmare.

04/23/2021

The staff were friendly, helpful and attentive.

09/05/2020

Check-in was quick and the associate was friendly.

05/07/2020

Carolina and Juan cater to your needs, are so friendly and nice, gave us recommendations on what to do, and spoke to our children about life in LA versus PA.

03/08/2020

They are friendly, always busy making sure all of the guests are getting what they need.

03/03/2020

She has an easy, friendly smile and her ability to quickly read a situation led to the recovery of my cell phone! The ability to seamlessly blend professionalism with a genuine personality ain’t easy :)

09/05/2020

Got up to the 19th floor and as soon as I stepped out of the elevator, my senses captured the nasty smell of marijuana. Disgusting!!!

05/23/2020

When they helped me move we had to take the service lift as their lifts are so incredibly slow!

02/18/2020

They have four elevators, and it took close to 45 minutes and finally taking the service elevator for us to actually get down to the lobby because it's just jam packed and nothing was stopping at our floor.

02/15/2020

No complaints about the bigger space, just didn't like to be at the far end away from the lift and having to drag my heavy luggages on carpeted aisle.

01/03/2020

But then we got to our room and the elevator noise was unbearable.

04/23/2021

The club lounge is still closed, so, in lieu of club service, we could take one complimentary item from their snack set-up in the lobby.

03/03/2020

This top notch hotel (excellent club lounge, functional gym, attentive staff and nice rooms) is made better by the presence of one of their staff members: Veronica Navia.

02/17/2020

but again the club lounge was good for evening snacks and breakfast in the lounge also tasty.

02/08/2020

We went up to the Club Lounge and we were heated greeted by Lupe.

01/30/2020

The hotel’s Club lounge is placed on the 26th floor with a great view, nice interior and great food selection and service - the Minnie is a superstar!

08/11/2021

Eventually, I had to call Hyatt's main line after my trip and the customer service redeemed the issues for me.

08/02/2021

FYI - apparently calling for a lyft mid day on Wednesday are a problem.

08/01/2021

but kitchen got pretty backed up because the place was busy and they seemed short-staffed, so might call ahead if you're on a tight timeline.

07/26/2021

N/A

06/15/2021

making sure front desk knew to call us when vendors arrived instead of us having to go up and down to let them up the elevators).

09/22/2021

Very comfortable hotel in a great location very close to Staples Center.

09/20/2021

Situated near the Staples Center and downtown Los Angeles, it made it easy to travel with Metrorail from the airport.

08/26/2021

Not only a wonderful location close to the Staples Center, LA Live and USC, it has two restaurants and a comfortable bar with friendly and helpful staff.

01/11/2020

Hotel Figueroa didn’t disappoint; close to the staples center and LAX, I loved the location.

12/18/2019

It’s close to the Staples Center, it’s amenities and the mall.

12/03/2019

Staff was amazing and facility was very clean.

11/26/2019

The room was spacious, clean and well equipped and the bed was so comfortable and inviting.

11/11/2019

Their facilities were immaculate, and they spent the time to add the little touches that make all of the difference when you're away from home.

09/29/2021

All staff members were helpful and friendly.

09/29/2021

but the staff is really friendly and fast.

09/28/2021

The staff was very friendly and helpful.

09/25/2021

I think the receptionist realized the faux pas and was instantly friendly.

09/09/2021

Staff was helpful and friendly.

09/29/2021

Lizeth the lady at valet was really nice throughout our stay and helped us every time we needed something.

08/25/2021

Lizeth from valet was very helpful , and the valet team made our stay more pleasant.

08/24/2021

Valet guys always greet you with a smile and no request is too big.

08/10/2021

Shout out to Lizeth , eddie and chris from valet for helping us with our car.

07/26/2021

Upon arrival the valet greeted us kindly and when we walked in through the front doors of the hotel a young man at the front desk welcomed us enthusiastically.

07/30/2021

My room was small

05/30/2021

The rooms are small,

04/03/2020

The room may have been small

03/09/2020

Small rooms

03/09/2020

Our room was small and had no chair.

11/21/2019

The facility was very clean.

02/10/2019

The facility is very clean.

02/08/2018

This hotel exceeded my expectations in every way -- from the design and cleanliness of the facilities to a really warm, welcoming and professional staff.

02/19/2021

Highly recommend for someone who wants to stay quiet in a bustling area of hollywood.

02/04/2020

I really researched where to stay in Hollywood since the area can be very sketchy.

01/12/2020

In my second trip to LA I preferred the Hollywood area over Santa Monica.

11/05/2019

For a hotel in this area of Hollywood, this property is excellent quality for the price.

10/02/2019

This is the best hotel to stay at for the immediate Hollywood area.

02/24/2020

Additionally the hotel was informed of the special occasion we were celebrating and not a word about it (or the room change we asked for) My husband did complain about the noise and was told yes that is a noisy room and they comped us the parking fees.

01/04/2020

Parking can get expensive real quick, I highly recommend not getting a rental car and just Uber everywhere instead As for everything else, there's better hotels for the money within a stone's throw of this location.

12/30/2019

So, parking is bit expensive.

11/19/2019

Parking price was way too high.

11/06/2019

Parking cost $33 a day,

02/11/2021

Really close by the hollywood sign.

12/19/2019

The outside heated pool is a nice place to relax the location is amazing very close to Hollywood Blvd.

11/17/2019

Hotel is about 1 mile from Hollywood Blvd so it is walking distance.

10/04/2019

After reading the reviews I made a conscious decision to book this hotel as it was close to everything that Hollywood has to offer.

09/04/2019

This is a like new hotel close to all the Hollywood action.

02/15/2020

Excellent hotel located on Vine and a short easy walk to the intersection of Hollywood and Vine.

01/01/2019

A 15 minute walk to Hollywood and Vine and another 10 minutes to the main tourist attractions.

10/04/2018

It's also just about a quarter mile south of Hollywood and Vine.

06/30/2018

It is close to Hollywood and Vine, the tourist area

05/29/2018

(Hollywood and Vine!)

06/12/2021

I call to cancel because I couldnt find transportarion and the receptionist says O have to cancel from HotelTonight, which the policy is you cant cancel.

04/08/2021

Even worse was the phone call we got at 3:30AM from the front desk because “we had a visitor”.

02/06/2020

So we ended up calling an Uber everytime we left the hotel.

01/22/2020

That being said, I just finally called them to give Alexander these accolades and I was put through to a voicemail and the 'mailbox' was full.

11/14/2019

Thanks for the annoying wake up call / knock.

08/04/2021

There are homeless people everywhere and we did not come and go at night

04/08/2021

I wasn’t about to go wandering Hollywood after midnight for a parking spot so we parked in a fire lane and then got attitude from the front desk when I asked for a parking permit to park there.

03/19/2020

It was like any other city and we live in the DC area so not sure why I let the reviews and crazy homeless stories get to me so much.

03/09/2020

The bad was the neighborhood, my 10 year daughter was afraid to leave the hotel and walk anywhere, and a few times we came into contact with some less than desirable people who set up camp on the sidewalk in front on the hotel.

02/09/2020

In addition to the homeless encampments aplenty, the area's sidewalks are littered with e-scooters, dockless mini-bikes, skateboards and just about every other hazardous obstacle known to man.