We also enjoyed walking through there; the hotel is within walking distance from the beautiful City Hall as well as lots of dining and shopping options.

The wedding was held nearby at city hall so we walked over there with Suki in tow.

The hotel is on a big block with an interior courtyard that is adjacent to the impressive city hall dome.

Room #839 this time, with a nice view of the Pasadena City Hall.

After around 8pm, City Hall lights up and offers a great view.

@ An Asian Museum and City Hall are close.We were in for the CrueleFest concert at the Rose-bowl.

The best part about this hotel is its location, which is across the street from city hall and walking distance to many shops and restaurants.

The property is very convenient to the scenic City Hall area and there's a service station (AM/PM) nearby .

The City Hall at night is also a great attraction.

but all was quiet by 10pm
Hotel is close walking to old downtown, and cutting through city hall makes quick work of it, too.

I booked as a Marriott Bonvoy and was given a room away from the elevators facing the back of the hotel and Pasadena City Hall (I believe).

Well maintained and good service, nice in house restaurant and adjoining the entire City Hall complex with restaurants and bar.

The pool and hot tub provide incredible views of the city hall and downtown area.

There are a lot of historical buildings in the area such as the city hall building and a couple of churches all of which are very close by.

The hotel is clean, updated, and the pool overlooks Pasadena City Hall.

The hotel had a beautiful outdoor eating area and gardens, and we were right next to the beautiful Pasadena City Hall.

We had a nice view of mission like city hall.

Nice location, near restaurants, shopping, with great views of City Hall.

location is great and has a beautiful courtyard next to city hall.

The view of City Hall is absolutely outstanding, and the outline of City Hall on the blinds was such a charming touch.

They triple charged me for one valet service.

We were charged twice for the same night.

If you like dirty rooms, unexpected construction, and being charged an extra $300 above what’s on your receipt - this is the hotel for you.

It's a ChargePoint charger so it's slow and about $1 per hour to charge.

I had to call three times to get the charges to my family reversed, because they claimed it was taken care of when it wasn't.

Also was emphatic that NO ONE would let me in without an actual plastic card.

A couple of days after checking into the rooms, I noticed there was a charge on my credit card for $247.

Would never stay here again and working on disputing the charges to get funds back.

Upon checking out, there was no $2 balance.

I was not made aware of this charge nor was I give.

although more incidental charges than in years past.

I really do not believe a Westin/Marriot property would allow this and still charge.

I returned at 10pm to find a card on my door stating engineering visited and solved the A/C issue.

Appalled, I went over and asked why they were charging for water.

I was told the only thing they could do was give us 1/2 off the valet charge.

I pointed out that this had happened the day after Christmas, when my laptop was in my room, my son’s new iPad, cash, gift cards, etc.

They could have waived one night of valet parking charges or made some other overture,

I was overcharged at least $20 a night, no apology, no communication, they charged $40 over the quoted rate.

Long story short, after speaking with BONVOY, only the GM could honor the money paid as a credit to the same priced uncanceled room.

The view of the hills are nice and the facilities are always clean and top notch.

The fitness center and adjacent rooftop pool are spotlessly clean and well equipped.

We forgot about the Westin's great workout clothes offer: they provide a new pair of socks, clean gym shoes and workout clothes for $5, so packing those items is unnecessary.

All of the equipment is clean and in good condition.

Workout facility clean and lots of equipment.

Workout facilities were clean and large enough to not feel crowded.

The amenities are also wonderful -- spacious and clean gym, pool with a beautiful view of Pasadena city hall and a great view from the upper floors!

All of the fitness equipment was clean and functional.

The gym is defintely a highlight overlooking the mountains and chockfull of great, clean equipment.

Best location in Pasadena and the staff is amazing.

The staff (especially Tara) was extremely accommodating, the room was comfortable and immaculate, the location was amazing as there was so much to walk to, and the grounds were gorgeous especially with the Christmas decorations that were just being placed.

The location is great, conveniently located.

even though it was not in the location we liked.

Rooms are basic and hotel is in a good location, 

This is also a great hotel to host your wedding if you're in need of finding a good location.

This is a great location for hitting up local dining spots on foot.

This hotel is ideally located just blocks from the heart of downtown Pasadena.

Location perfect and interior and exterior first class.

Overall for a business-type hotel, with an excellent location and easy access to restaurants within 2 blocks, I would recommend it.

The hotel is connected to the Plaza in downtown Pasadena so it is located in the walking distance to all of Pas.

Location (Weight: Low):  The location is quite nice.

The location, room, and staff assured me I made the right choice.

The Pasadena Westin is conveniently located to old town Pasadena and close enough to the Huntington library and Norton Simon museum.

Great location easy walk to Old Town Pasadena.

We loved the location next to the civic center and an easy walk to all the shops and restaurants.

The Westin Pasadena was an absolute pleasure.

My stay started well and with all the good Pasadena food options a short walk away, the evenings have ended well too.

We stay in Pasadena frequently for date nights.

The Pasadena streets outside tend to sparkle like glitter makeup at night.

On this visit to the Westin Pasadena, she got nothing

In other news Pasadena Hotel Resort was all I needed for welcoming hospitality and service- apparently they didn’t get her memo .

Lovely facilities, Westin Pasadena — NOT!

If you plan to visit Pasadena, I would recommend this place.

The building looks like a historical building and it is connected to an area that leads to City Hall that is the go to spot for photos if you are in Pasadena.

My husband and I stayed at the Pasadena Westin while we had my my mom and family staying in our home for my mother’s 80 th bday celebration.

The Westin Pasadena was an overall good experience.

The Pasadena Westin is well situated with truly lovely decor and an absolutely charming courtyard cafe/bar area.

I've been returning to the Westin Pasadena for years while visiting family in the area.

A nice time in Pasadena and the Westin made it worth the  jaunt!

I have not partook in the hotel restaurant as Pasadena has so damn many great restaurants.

I recently stayed at the Westin Pasadena and my experience was wonderful.

We were told that they will call us when the room is ready.

Ant the worst was that a left and expensive blouse in my room and made five phone calls to staff, housekeeping and the hotel manager.

Front desk had no discretion to correct the error while we were still at the property and referred us to accounting, and after multiple unreturned calls over a 7 day period, I had to rely on the Bonvoy Ambassador desk for help.

Were told to call tech support for wifi access and that they knew about the safe

The phones were ringing and the guests not sleeping, 
while our next door neighbors continued their shrieking.

- Business center is in the “Living Room” area of the lobby, where the music is too loud to have a work call.

We were told we would receive a call back with that information— ANOTHER LIE!!!!

I spent hours on the phone and via email to move my reservation by 1 day only for 1 of the rooms out of 2.

We call the front desk, and Chris answered and I'm like hey I think I talked to you last night about the shower and we just tried to shower again and it's still messed up!

My only gripe is housekeeping hours, in that I left my iphone charger in the room and when I realized I had done so at 5 PM on the afternoon of check out, that department handling lost & found had already closed for the night.

At each pool visit, I had to call the hotel from my cell to request pool towels and then hover until they arrived so they other pool goers would not grab them all.

I explained what Bobby had said to us on the phone, and apparently he told the manager that he never told us the jacuzzi was open.

After that time calling, I was always redirected to voicemail.

I called their manager and left a message and he never even gave me the courtesy of calling me back.

Lovely hotel, gorgeous holiday decorations, excellent on-site restaurant and a super helpful staff!

2)Not a lot of breakfast amenities; you can eat at the restaurant,

The restaurant staff could not have been better.

We love the location it is walking distances from all the restaurants we like.

On the plus side, the restaurant staff are great.

A friend of mine was staying here and I met her for dinner and drinks after work.

The restaurant and Norman were outstanding.

We had previously left our dog for 3 hours at a time when we went out for a meal or tour and she was fine.

The front desk agent suggested I work in the restaurant where the music is lower, or advised me to take any work-related calls outside.

I informed Natalie that this was of no help to me, as I had nowhere to get ready for my own rehearsal dinner.

Highlight again was Norman in the restaurant.

The only shining start is the hotel restaurant which had wonderful service and food/ drinks, especially Norman and Cesar.

There are also many restaurants on Colorado that's within minutes of walking distance.

There was breakfast available, and the fruit salad which came with the continental breakfast was very good.

Tae LaVit was truly an asset to the front desk staff.

Andrea was efficient yet friendly and helpful.

The front desk staff had zero abilities to make customers happy and were totally mismanaged.

The staff at the front desk were so friendly.

First, I must say that the front-desk staff was friendly and professional (and the room was clean, and acceptable)

Such a great personality and gave great service.

We were checked in and out by the friendly and helpful staff.

When I asked questions/ for help the staff was so unbothered.

Beautiful hotel, friendly, helpful staff!!

At checkout her husband brought this up with the front desk.

We have Ambassador status and we were upgraded to The Palm Suite, good enough to have a name on a placard outside the suite door.

Everything spotlessly clean, every single person who worked there was pleasant and kind and nothing was too much trouble.

Everything walkable - great restaurants and Starbucks for we addicts….love this hotel, will be back - $22 valet parking is best deal in town!

The parking valet took my car keys and I asked for change for a $10 to give he and the other valet a tip and he kept the entire thing for them both.

Used valet parking every day and they were all courteous and fairly efficient.

The valet parking staff at the hotel was great.

Nice pool area, room was clean, fresh, valet parking perfect and staff spot on and friendly.

Our experience with individual staffers was top-notch - check-in, valet parking, gift shop, bartenders & servers all warm, friendly, professional and efficient.

The valet parking and concierge were most cordial, the saving grace of our 3 night stay.

the hotel and unless you plan to keep your car in the garage for your entire stay (no in/out privileges) - spend the the extra dollars and go with valet parking.

There were several people that appeared to be parking valet.

Any time I wanted to get my car those guys at valet parking got it for me in less than few min( thanks you ).

Valet parking is an incredibly reasonable $17 a night and the valet guys were great.

The Huntington is a drive away (the valet parking at the hotel is 17 dollars a night and extremely efficient)

Reasonably valet parking or self parking available.

Valet parking was very efficient and very reasonably priced.

I recommend Valet parking because easier.

The gym was fairly modern, and the outdoor pool had a nice view.

The room we received was a room on the 9th floor with a view of the nearby parking garage.

This room has nice views, comfortable beds and good service.

Our room on the 9th floor gave us views of the San Gabriel Mountains and City Buildings.

I've stayed in rooms throughout the hotel and while some are nicely spacious or offer nice views of city hall or the mountains, others are definitely noisy, darker, and less scenic (especially those near the pool or overlooking the central driveway of the hotel).

Besides the unfortunate circumstance, the room was nice with a view.

22 Fudasho, Santa Monica Theater Arts And Choral, Skyone Celebrity Wax Museum, Gold’s Gym, Omura, Bodega Wine Bar Santa Monica, Venice Canals Walkway, Chiat-Day Building, Mo's Place, Mandala, Be Crystal Clear, Venice Beach, Venice Beach Boardwalk, Venice Beach mural, The Harbor Room, The Nail Spa, OnRope Consulting, Coyote Hills Golf Course, Sakya Buddhist Center, Fedora Primo, Pedal or Not.

Our room had a lovely Mountain View and had everything we needed.

although it had a beautiful view from the deck needs an update.

I loved the property, the outside garden and fountains near the breakfast patio and the pool area that overlooked the city!

Was given a great room, #1247, with a really nice view of the Pasadena City Hall (probably due to Platinum Elite Status).

The pool on the 4th floor as a gorgeous view

I absolutely loved the pool and hot tub and the mountain views.

Right downtown, with amazing views of all of Pasadena.

The Westin Pasadena

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The gym was clean, light and with ample equipment.

The rooms are fantastic; spotlessly clean and very well equipped.

Hotel was clean and the facility was very well maintained.

I did a run in the gym which was clean, well equipped with nice equipment.

I appreciated the prompt service and the cleanliness of all the facilities, too.

I used the gym twice and it is clean and has weights, machines, towels & water.

Love the roof deck pool and the views of Hollywood in this central, strategic location on the Sunset Strip.

There is a 360 view of the Hollywood Hills, downtown L.A. and the beach from the roof top deck and fun music playing most of the time.

Room was clean and had a spectacular view of the Hollywood Hills and West Hollywood.

Rooftop pool offers a great view of the Hollywood Hills.

The room was big and had excellent views of the Hollywood Hills.

The view of the Hollywood hills was exceptional.

Customer service was great, the woman who checked me in walked me to my beautiful room with an amazing view of the Hollywood hills.

but the panoramic view of the Hollywood hills to the north , downtown to the east, Koreatown to the south and Century City to the west almost makes up for it.

The rooftop pool was the crowning jewel with breathtaking views of the Hollywood hills.

Loved everything about our stay at the Andaz, spacious room overlooking the Hollywood hills.

We loved the decor/color scheme and the view of the Hollywood Hills was amazing.

The rooftop pol has one of the best views in Hollywood, and is the highest pool in WeHo.

Fantastic rooftop pool overlooking the Hollywood Hills and the City.

The pool on the roof is lovely and has fantastic views of Hollywood.

The rooftop pool and the views of LA or the Hollywood Hills are magnificent

I couldn’t resist the sweeping views of the Hollywood Hills and downtown.

We opted for a back view to the Hollywood Hills and it faced amazing stunning homes !

Was ment and offered a glass of wine
Room
Clean and tidy with great views overlooking the homes in Hollywood hills
With free snacks and soft drinks top up each day
Nice pool on roof top also overlooking Hollywood hills.

The swimming pool was awesome, as it was in an elevated position overlooking Hollywood Hills, with a bar and light meals.

Great hotel and staff with an interesting history if you are into rock music.Good location for exploring Hollywood, Sunset, Beverly Hills.

So much character and history, beautifully designed, fabulous location, attentive friendly staff.

the location is great for getting around and there is a Starbucks just a couple of blocks on foot from the hotel the area is safe also .

The Andaz is a great location for your stay in LA.

Having been at wonderful Andaz locations on 3 continents, this was not the experience I was expecting from an Andaz property at all.

We chose the hotel for location as we were visiting a child who lives in WeHo.

Great locations for transport, tour bus, etc Would definitely recommend this hotel.

Clean rooms, great location and awesome pool.

(Hollywood Hills, Bel Air, Rodeo Drive etc) Good views of Hollywood hills from room and also the pool. Perfect stop for us and provided great location and refresh (sleep and shower)

Location was perfect especially if you have reservations at Katana.

I stay at this location frequently and have for many years.

We liked the location and enjoyed a night at the adjacent comedy club and the Saddle Ranch chops house 30 seconds walk away.

junk destination fee you're at an extra $100+ on top of your room rate.

Car parking is expensive, asked for my EV to be charged overnight and it didn’t happen (at $65 plus tip), so had to waste time to charge the following day.

Pool was a tad chilly during our October stay and parking is pricey

The blinds were torn and broken, the tap was leaking and the free coffee that was supposed to be in the lobby every morning was never out when we went downstairs and we went out ranging from 7:00 a.m. to 9:00 a.m.

Also the restaurant is way over price, as this is not a five star hotel.

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