When we visit our daughters in West Hollywood, we always stay here because the hotel is upscale and clean and it doesn't break the bank.

Our stay was pleasant, the room was clean and the furniture was comfortable.

Fantastic hotel, comfortable and clean, within easy reach of all the major sightseeing locations, especially as sightseeing tours available from hotel and with stops close by also.

The property was clean and tidy, and the staff were friendly and assisted with any questions we had.

but for the price it just felt right, additionally we felt comfortable in the hotel - everything felt, clean, organised and relaxed.

The rooms are spacious, clean & the beds are super comfortable.

We enjoyed our room of its size, cleanliness, and decor.

The hotel itself is absolutely gorgeous, clean & location is perfect.

The hotel was very clean and has a really nice courtyard with a pool.

Excellent service in the hotel, with spotlessly clean rooms.

Room was very clean and decorated nicely.

The room was clean, the bed was very comfortable, and the breakfast was fantastic!

The hotel was beautiful and extremely clean.

The hotel is basic and clean with a nice pool area.

Hotel and room was clean and fully stocked.

The room was spacious, clean, and comfortable.

The pool was heated and surrounded by flowers, lovely patios and terraces reminiscent of an Italian Villa.

The front desk was very welcoming and helpful and there is a gorgeous view of beautiful flowers and plants by the pool.

The property is covered with beautiful flowers and has a gorgeous pool.

The pool is beautiful and the flowers make for a great relaxing experience.

Our room was lovely, very big with two beds (which were very comfy indeed) a kitchenette and it overlooked the beautiful pool area which was surrounded with gorgeous pink flowers.

Swimming pool is superb, with flowers all around, very pleasant experience.

The patio with swimming pool is surrounded by beautiful flowers and is a relatively quiet place in this loud and busy city.

The pool area is absolutely spectacular with beautiful flowers all around and everything was so convenient.

Trees and flowers surrounding the courtyard pool area made hanging out poolside each day very appealing.

I loved opening the window and smelling the beautiful flowers that surrounded our windows!

If you find yourself just wanting to relax for an afternoon in the hotel that is no problem because they have a private swimming pool which is surrounded by beautiful flowers and plants (it doesn’t  feel like sitting around a hotel pool in the middle of LA).

The flowers that wrap around the pool are just beautiful!

10/10 for location, same for pool area which is full of flowers and peaceful setting.

The pool is beautiful with lots of flowers and great lounge chairs.

I love the pool in the middle with the beautiful plants and flowers.

We would come out and watch the hummingbirds feed on the flowers.

With the swimming pool area into a gorgeous garden with beautiful flowers and lovely palms, this hotel is the perfect match between relax and the vibrant lifestyle of the city.

but they look great and the complimentary breakfast was a very welcome surprise.

but one where free breakfast is helpful - It always feels nice to wake up and not have to get up, fully dressed and trudge out looking for a place to eat where you'll probably end up spending $50 - $60

No complaints about the quality either - its pretty good and free!

Had a great room with breakfast included at a reasonable price found on Hotels.com.

There is also a free breakfast in the dining room, which is well-attended and generous.

They offered complimentary breakfast, which was delicious!

Good location, walking distance to several restaurants, free continental breakfast, beautiful outdoor pool, gym, comfortable room for up to 4 peopke, courteous and helpful staff.

There was a complimentary breakfast which we had most mornings of our stay, sadly for us as vegans there wasn't a huge option

I found there to be plenty of options, and i'd rather have this free breakfast which sets me up for the day.

Good location and amenities, free breakfast, great tour of L.A. arranged by front desk staff.

Complimentary breakfast was ok, not great

Breakfast included and a good selection of food and drinks.

The included breakfast was well served in more upscale facilities than normal for this level of hotel.

Breakfast was included.. the food was good, lots of choices, the coffee was great, the breakfast room was beautifully decorated and very inviting and warm.

The balcony was beautiful and we drank wine at night looking at the views, and then enjoyed the included breakfast  there the next morning.

The pool area is really nice and relaxing.

At night we sat in the pool area to relax, it is a cozy pool area,

The pool was warm temperature, and it felt like I was in Italy enjoying the Cherry blossoms and other beautiful plants in the garden near pool area.

Pool area image came handful on making a decision.

Place was great- They could clean the pool area a little more or tell people to clean up after them selves.

The pool area is perfect with beautiful shaded seating areas.

Best Western Sunset Strip is centrally located and offers comfortable rooms and a beautiful pool area.

Pool area was tropical looking with plenty of room to sit around the area.

One of their rooms had doors that open up to the pool area.

The pool area is lovely and definitely a gem of the hotel.

The pool area was beautiful and it definitely gave L.A. vibes.

The pool area is very pretty with many configurations of seating and a lot of lovely plantings.

Pool area very nice - was chilly so didn't use

Room was nice, bathroom spacious, pool area lovely. Just needs some serious updating in some areas (especially the very ropey elevators)

Pretty pool area and useful vending machines!

Cons: the place smells so strongly of some kind of chemical.

Carpets old and smelly, breakfast was limited and paper plates plastic knifes and forks.

Unfortunately the area was smelling of weed as some guests used the back area to smoke in.

however the new room smelt a little fusty, hotel reception sofa and rug is dirty, staff require more customer service training.

On the flip side, customer service was rather cold, and in spite of upgrades, this is an old building with a funky smell from the lobby to the rooms.

There is a horrible old carpet smell throughout building - distinct wet/old smell - in the room and halls - it badly needs replacing.

The tiles in the swimming pool were filthy you could wipe the dirt of with your hands, see attached photo.

Had a bug in my bed, pullout bed had a downward incline where your head was lower than your legs, breakfast lacked a variety of foods and lobby had a musty horrible smell.

Only things we had issues with were the HVAC system which seemed a bit dated, and a musty smell in the hotel room and throughout the halls.

The air conditioning/heating wall unit was absolutely filthy.

butt to prop items to hold your cord.into the plug.

The cigarette smoke would permeate the halls.

-The BREAKFAST is yet another bait and switch - they offer disgusting moldy 25 cent pre packed muffins with NO COFFEE and call it breakfast.

butt germs all over the place and no one said a word.

One on of the tables by the couch, there was some gross residue that wasn't wiped down by housekeeping--though it was not visible until we saw it on the wiping cloth.

although it was dark and felt smaller than room 212, it smelt fine so we accepted it.

but only disappointment was that despite the hotel being non smoking, someone before us had flouted the rules!

The pool area is lovely , sadly some people ignore the no smoking policy,

So it is a rather dirty and smelly area(urine etc.

Breakfast among the worst in my entire life, just packed food on board plates.

we constantly had to ask for more plates cutlery and food they couldn't keep up with the demand.

The use of single use/disposable paper plates and cutlery seems wasteful.

No restaurant or bar, breakfast is served on paper plates with plastic cutlery in a cramped room that struggles to cope with the amount of guests staying, we had to clear our table when we had finshed and put the used plates, cutlery and waste food in an overflowing bin, see photo.

but you could take your tray up to 4th floor breakfast room where there was more seating up there ,the main breakfast room was floor 3 street level, we didn’t need to go to floor 4 as we always got a table.

Paying $300 a night should entitle us to more than disposable cutlery and plates.

but is served with paper plates and plastic cutlery.

however even my children commented on the use of plastic plates and cutlery as environmentally unfriendly!

but what is with the paper plates and plastic knives and forks.

The most unusual thing was the use of paper plates and plastic utensils for breakfast.

The only thing that could be improved would be the use of paper plates and cups for breakfast.

but they had paper plates and plastic cutlery which I found a bit strange but all in all was a good enjoyable stay

Very basic breakfast and disposable plates and cutlery.

however the food is very average and served on paper plates.

By this I mean - cups provided in room were of the disposable variety, and individually wrapped in plastic bags; all of the eating utensils, plates, and cups at breakfast were disposable as well.

One thing i did not like was having to use paper plates, plastic knife, folk, spoon, and paper cups.

Do not expect to use the kitchen since it is empty (no cups, no plates, nothing.

Would not stay again because breakfast food tasteless and paper plates even if free.

Best Western Plus Sunset Plaza Hotel

smell

utensil

pool area

free breakfast

flowers

Clean comfortable rooms, friendly helpful staff. everyone!

The room was clean and the in room amenities good.

An excellent, pleasant staff and clean and comfortable rooms with nice amenities are an added bonus!

The room was clean, housekeeping was accommodating, the front desk staff was friendly, kind, helpful and courteous.

The motel has an mid-century modern feel (in a good way) and offers a clean, quiet, comfortable, cute, and well positioned place to stay.

The rooms were well maintained, the hotel cleaning crews were friendly, helpful and had showed high standards or cleanliness through out the property.

Hotel has a great mid-century vibe yet is super clean and modern with everything one could want inside, including the artwork, design and super cleanliness and comfortable bed.

The rooms are very clean and well appointed with a comfortable bed and pillows.

From the courteous and helpful staff to the cleanliness, and the comfort of the facility -- all was top notch!

Always comfortable, clean, accessible, friendly and professional.

Everything was clean and it was an easy drive to Universal Studios in  the morning.

Very clean and colorful rooms with your usual amenities.

This is a quant and clean hotel with spacious rooms.

Wow this place was so clean, safe, updated, and close to great food.

Really, really comfortable bed and really, really clean room.

Hotel location helpful for Warner Bros and local restaurants and stores, all within walking distance.

Good location we didn’t have a car and there are lots of places in a short walk to eat and drink.

Location was my first consideration as I was in Burbank for work

Great location, rooms are very well maintained and clean/ modern.

Parking was easy, staff were friendly, and the motel is centrally located to provide easy access to the Hollywood Hills, San Fernando valley, Burbank area, Griffith, hiking, etc.

Perfectly located for Universal Studios, The Greek Theater and wonderful food all around!

Excellent location, nice rooms, friendly & attentive staff.

Location is a short rideshare to anything you want to do in the area.

It's located in a good location with free parking and many eateries nearby.

Great location in a safe, walkable neighborhood.

Located in the heart of all the restaurants.

Clean, comfortable and in a great location.

Friendly staff, quiet, comfortable beds and the location was safe and convenient for getting to Universal and WB studios.

Our son was flying back to college out of Burbank and this was the perfect location.

Good location close to many restaurants, felt safe walking around and good parking.

I chose The Tangerine mostly because of its location.

The location is great for all things in Burbank/Studio City and Hollywood.

A smart comfortable hotel in a great location.

Good location within walking distance from lots of restaurants and the Warner Brothers studio.

Cement floors in our ground level room (sparkling clean), perfect climate controls, LOTS of counter space, a very comfortable bed, an awesome luxury coffee maker in the lobby, morning sweets, and a delightfully cute/clean/warm pool to get a quick respite before dinner.

Thr pool is heated and brings back memories from when I was a kid staying at motels back in the day.

There is a pool which we didn’t get time to try

Great little pool and they provide towels.

The staff is friendly and my kids enjoyed the heated pool and complimentary morning pastries.

but the heated pool looked amazing and great for kiddos.

Heated "mini" pool, clean, staff that cares.

Tangerine has several vending machines (mostly in or near the pool area and one beverage machine directly outside the lobby across from a well placed water fountain) near staircases.

Huge fan of this boutique open hotel/inn with great amenities including a heated pool, safes and mini fridges in each room.

It was very clean and comfortable and the heated pool was a nice bonus.

The pool was warm and relaxing, especially in the midst of a heatwave.

The hotel was ideally located for us easy striking distance for the studios and the Hollywood hills, a nice pool as well.

Great hotel with nice staff, nice rooms, fun little pool, great coffee machine, and great location!

About breakfast, it could get better… only has some pastries and coffee… you can’t even consider “breakfast”…
The pool is clean and has pool towels.

We received housekeeping every day (rare these days), and the pool is beautiful and heated.

Another plus was that there were so many restaurants within walking distance!

Kamal provided recomnendations on places to visit and dining in the area and was always spot on.

HELPFUL NOTE:  The motel is walking distance to several great restaurants/bars and a Trader Joe's.

The staff is so nice and helpful, they even gave us a coupon to use at the restaurant next door which worked perfectly!

Also the staff is very helpful in making suggestions of where to eat and ideas of what to do in the area.

Lots of eating places next door and across the road.

The area seem to have lots of great eatery and we didn’t try.

An 8 minute walk form WB tours, lots of great restaurants, and gas stations.

A multiple of wonderful local restaurants within walking distance.

Also next to my favorite Mexican restaurant,
Don Cuco - try the blended mango margarita with Tajin chili powder rim!

Also restaurants on both sides and many others down the block.

Lots of restaurants within walking distance, fabulous restaurants.

The area is nice and safe with lots of restaurants within walking distance.

So much good food around and service was good.

The bathroom was a little small and very basic though.

The bathroom was very small, you needed to shut the door to function in it,

The second issue with the hotel is the very small bathrooms.

The only negatives was it was loud, being by a busy street, with car and airplane noises and the bathroom was a little small.

The bathroom is small with a regular size tub.

The bathroom was tiny and difficult to maneuver, like having to shut the bathroom door just to get into the shower.

The bathroom is small as is most bathrooms in older motels.

The bathroom is so tiny you can barely turn around in it; even the toilet is small and junky.

The Tangerine

small bathroom

restaurant

location

pool

The rooms were clean and spacious and our view was amazing!

The staff was great, the hotel spotless and the price was fair.

It is a nice hotel, with comfortable beds and the rooms are clean,

The King room was clean, spacious, comfortable, and had a beautiful view.

Had a lovely corner room, very clean and spacious.

Relaxing, clean, corner rooms have a great view of the mountains, nice gym, cute bar, good food and service.

I was pleasantly surprised with the cleanliness of this hotel and the welcoming employees.

Great for business trip not so much pleasure/leisure
No room service 
Tv service/connection  not 100% reliable
Double beds are full size
Staff was exceptional 
Clean
Pool was nice and temperature perfect

Super clean and neat with comfortable beds.

The rooms I stay in are always very clean and has great views.

Prices for rooms are well worth it for the quality and cleanliness.

It’s very clean, sanitized and well maintained.

I had a billing dispute and they were exceptionally rude and unwilling to work with me.

They also charged me full day valet for only 1hr stay, I spoke to front desk

The food credit provided to us as Hilton Diamond members doesn't even cover a decent breakfast at their only restaurant.

This hotel is way off four stars quality, room is a little bit old, no charging stations for electric cars and they charge $35 parking per night.

Accounting department was negligent in application of credit.

Had a fine breakfast with perfect poached eggs (somehow not every place knows how to do this) and front desk quickly attended to a missing breakfast credit.

$18 breakfast credit came with executive suite.

Our room cards also deactivated themselves the first day we checked in so we had to go downstairs to get them reprogrammed.

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