Location aside, the Hotel and its pool (I suggest getting a poolside room) and tranquility away from the energy right outside, properly took care of all the relaxation needed for our densely filled weekend.

Skin Care Studio, Total Woman Gym & Spa, Malik Books, The Bunker, House of Intuition, Rockreation Sport Climbing Center, Los Virtuality - Virtual Reality Gaming Center, Los Feliz Municipal Golf Course, Psychic Energy Healer & Life Coach, LA Psychic Healer, Robin Hood Pub, Kiritara Spa, The Wag Club, Nico & Bullitt, Saint Martin of Tour's Catholic Church, Dtox Day Spa, The Great Wall of Los Angeles, Vanity, Grier Musser Museum, La Barca, b Beauty, Kenson Massage Spaah, AUTOTOURKZ, WOW!

From the very moment I arrived through to the end of my stay, I felt well taken care of and enjoyed every single minute staying at Best Western Plus Sunset Plaza Hotel.

They have clearly taken great care in maintaining the property.

I flew in 5/16/2020 to take care of some quick family business.

Thank you so much for taking such great care of us!

I didn’t think I’d care about having a poolside room

Thankyou Best Western for taking such good care of us!

Exceptionally clean and very well taken care of — had to search for a dropped item, so we were under the bed and it was clean.

Julio greated us and was a super nice host and took well care of us!

She provided excellent customer care to a confused and frustrated customer.

The lady Nikki at the front desk was awesome.. She was very nice and answered all the questions we had.. So thank you Nikki for taking care of our visit :-)

The maid service ensured that our room was well taken care of.

They go above and beyond the call of duty to make sure you are well taken care of.

We had one issue in our room where the jacuzzi tub wasn't filling and the staff took care of it right away.

It felt very cozy and intimate and we felt very well taken care of.

I've been staying here for years and the staff always takes great care of my needs.

Our rooms were extremely clean and well taken care out, and the food at breakfast was really good, and a great start to a perfect day.

When we visit our daughters in West Hollywood, we always stay here because the hotel is upscale and clean and it doesn't break the bank.

Our stay was pleasant, the room was clean and the furniture was comfortable.

Fantastic hotel, comfortable and clean, within easy reach of all the major sightseeing locations, especially as sightseeing tours available from hotel and with stops close by also.

The property was clean and tidy, and the staff were friendly and assisted with any questions we had.

but for the price it just felt right, additionally we felt comfortable in the hotel - everything felt, clean, organised and relaxed.

The rooms are spacious, clean & the beds are super comfortable.

We enjoyed our room of its size, cleanliness, and decor.

The hotel itself is absolutely gorgeous, clean & location is perfect.

The hotel was very clean and has a really nice courtyard with a pool.

Excellent service in the hotel, with spotlessly clean rooms.

Room was very clean and decorated nicely.

The room was clean, the bed was very comfortable, and the breakfast was fantastic!

The hotel was beautiful and extremely clean.

The hotel is basic and clean with a nice pool area.

Hotel and room was clean and fully stocked.

The room was spacious, clean, and comfortable.

The pool was heated and surrounded by flowers, lovely patios and terraces reminiscent of an Italian Villa.

The front desk was very welcoming and helpful and there is a gorgeous view of beautiful flowers and plants by the pool.

The property is covered with beautiful flowers and has a gorgeous pool.

The pool is beautiful and the flowers make for a great relaxing experience.

Our room was lovely, very big with two beds (which were very comfy indeed) a kitchenette and it overlooked the beautiful pool area which was surrounded with gorgeous pink flowers.

Swimming pool is superb, with flowers all around, very pleasant experience.

The patio with swimming pool is surrounded by beautiful flowers and is a relatively quiet place in this loud and busy city.

The pool area is absolutely spectacular with beautiful flowers all around and everything was so convenient.

Trees and flowers surrounding the courtyard pool area made hanging out poolside each day very appealing.

I loved opening the window and smelling the beautiful flowers that surrounded our windows!

If you find yourself just wanting to relax for an afternoon in the hotel that is no problem because they have a private swimming pool which is surrounded by beautiful flowers and plants (it doesn’t  feel like sitting around a hotel pool in the middle of LA).

The flowers that wrap around the pool are just beautiful!

10/10 for location, same for pool area which is full of flowers and peaceful setting.

The pool is beautiful with lots of flowers and great lounge chairs.

I love the pool in the middle with the beautiful plants and flowers.

We would come out and watch the hummingbirds feed on the flowers.

With the swimming pool area into a gorgeous garden with beautiful flowers and lovely palms, this hotel is the perfect match between relax and the vibrant lifestyle of the city.

but they look great and the complimentary breakfast was a very welcome surprise.

but one where free breakfast is helpful - It always feels nice to wake up and not have to get up, fully dressed and trudge out looking for a place to eat where you'll probably end up spending $50 - $60

No complaints about the quality either - its pretty good and free!

Had a great room with breakfast included at a reasonable price found on Hotels.com.

There is also a free breakfast in the dining room, which is well-attended and generous.

They offered complimentary breakfast, which was delicious!

Good location, walking distance to several restaurants, free continental breakfast, beautiful outdoor pool, gym, comfortable room for up to 4 peopke, courteous and helpful staff.

There was a complimentary breakfast which we had most mornings of our stay, sadly for us as vegans there wasn't a huge option

I found there to be plenty of options, and i'd rather have this free breakfast which sets me up for the day.

Good location and amenities, free breakfast, great tour of L.A. arranged by front desk staff.

Complimentary breakfast was ok, not great

Breakfast included and a good selection of food and drinks.

The included breakfast was well served in more upscale facilities than normal for this level of hotel.

Breakfast was included.. the food was good, lots of choices, the coffee was great, the breakfast room was beautifully decorated and very inviting and warm.

The balcony was beautiful and we drank wine at night looking at the views, and then enjoyed the included breakfast  there the next morning.

The pool area is really nice and relaxing.

The garden and pool are beautifully kept i swam at night and pool was heated.

At night we sat in the pool area to relax, it is a cozy pool area,

The pool was warm temperature, and it felt like I was in Italy enjoying the Cherry blossoms and other beautiful plants in the garden near pool area.

Room was super comfy, we didn’t use the pool or gym

Pool area image came handful on making a decision.

We appreciated the parking garage and the pool was beautiful.

There is a good-sized pool on the backside of the hotel which makes it feel like you're not right in the middle of Sunset Blvd - great for a relaxing afternoon.

Our room on the ground floor had a lovely outlook and doors to the pool

The pool had amazing decor and beautiful ambiance.

This was a lovely hotel and a welcome retreat at the end of a 3 week road trip, a small Italian style hotel, our room over-looked the courtyard with  a good sized pool.

The pool area is perfect with beautiful shaded seating areas.

Best Western Sunset Strip is centrally located and offers comfortable rooms and a beautiful pool area.

Pool area was tropical looking with plenty of room to sit around the area.

Place was great- They could clean the pool area a little more or tell people to clean up after them selves.

One of their rooms had doors that open up to the pool area.

The pool area is lovely and definitely a gem of the hotel.

The pool area was beautiful and it definitely gave L.A. vibes.

The pool area is very pretty with many configurations of seating and a lot of lovely plantings.

Pool area very nice - was chilly so didn't use

Room was nice, bathroom spacious, pool area lovely. Just needs some serious updating in some areas (especially the very ropey elevators)

Pretty pool area and useful vending machines!

I would highlight recommended this hotel, I was very impressed with the room we got.

Our room was large big bathroom walk in shower, fridge, coffee maker.

The room was good and girl looking after it was very helpful when asking her things.

So we were quiet surprised when we got our rooms and they showed up to have no view in fact no day light.

You do have to request for the maid to clean the room every day - not an issue

Great facilities in the room; microwave, fridge, proper sink etc.

There is a great size fridge in the room, so we were able to pick up what we needed at Trader Joes.

My family came with me and we were in rooms next to each other.

This is a great location and the room was great.

We loved the DIY breakfast where selection and service were great - breakfast room is a little small so you sometimes had to wait for a table at peak times

There are 2 breakfast rooms and the staff is friendly and goes out of their way to make your stay pleasant.

Cons: the place smells so strongly of some kind of chemical.

Carpets old and smelly, breakfast was limited and paper plates plastic knifes and forks.

Unfortunately the area was smelling of weed as some guests used the back area to smoke in.

however the new room smelt a little fusty, hotel reception sofa and rug is dirty, staff require more customer service training.

On the flip side, customer service was rather cold, and in spite of upgrades, this is an old building with a funky smell from the lobby to the rooms.

There is a horrible old carpet smell throughout building - distinct wet/old smell - in the room and halls - it badly needs replacing.

The tiles in the swimming pool were filthy you could wipe the dirt of with your hands, see attached photo.

Had a bug in my bed, pullout bed had a downward incline where your head was lower than your legs, breakfast lacked a variety of foods and lobby had a musty horrible smell.

Only things we had issues with were the HVAC system which seemed a bit dated, and a musty smell in the hotel room and throughout the halls.

The air conditioning/heating wall unit was absolutely filthy.

butt to prop items to hold your cord.into the plug.

The cigarette smoke would permeate the halls.

-The BREAKFAST is yet another bait and switch - they offer disgusting moldy 25 cent pre packed muffins with NO COFFEE and call it breakfast.

butt germs all over the place and no one said a word.

One on of the tables by the couch, there was some gross residue that wasn't wiped down by housekeeping--though it was not visible until we saw it on the wiping cloth.

although it was dark and felt smaller than room 212, it smelt fine so we accepted it.

but only disappointment was that despite the hotel being non smoking, someone before us had flouted the rules!

The pool area is lovely , sadly some people ignore the no smoking policy,

So it is a rather dirty and smelly area(urine etc.

Fresh prepared breakfast and helpful staff.

Friendly staff was happy and willing to help.

This Hotel is very beautiful and the staff is amazing.

Pros: the staff at check in were very nice and helpful.

Thank you Francisco, Carlos, gio, Nikki I think all at front desk were very top notch.

Carlos was very friendly and helpful on check in - thanks Carlos for all your help.

The staff were all friendly enough and helped with any queries we had.

Check-in is always a breeze and the staff is friendly and helpful.

You are in the perfect location with public transport right outside your door if needed! Staff are always ready to assist, breakfast is great (and free!)

The Best part is the staff was very friendly, accommodating and helpful.

Staff is nice and Vending machines were stocked.

The check in staff very super helpful and the location was great, on the outskirts of the town near the Comedy Store.

They have someone at the desk 24 hours a day, which made me feel safe.

Breakfast among the worst in my entire life, just packed food on board plates.

we constantly had to ask for more plates cutlery and food they couldn't keep up with the demand.

The use of single use/disposable paper plates and cutlery seems wasteful.

No restaurant or bar, breakfast is served on paper plates with plastic cutlery in a cramped room that struggles to cope with the amount of guests staying, we had to clear our table when we had finshed and put the used plates, cutlery and waste food in an overflowing bin, see photo.

but you could take your tray up to 4th floor breakfast room where there was more seating up there ,the main breakfast room was floor 3 street level, we didn’t need to go to floor 4 as we always got a table.

Paying $300 a night should entitle us to more than disposable cutlery and plates.

but is served with paper plates and plastic cutlery.

however even my children commented on the use of plastic plates and cutlery as environmentally unfriendly!

but what is with the paper plates and plastic knives and forks.

The most unusual thing was the use of paper plates and plastic utensils for breakfast.

The only thing that could be improved would be the use of paper plates and cups for breakfast.

but they had paper plates and plastic cutlery which I found a bit strange but all in all was a good enjoyable stay

Very basic breakfast and disposable plates and cutlery.

however the food is very average and served on paper plates.

By this I mean - cups provided in room were of the disposable variety, and individually wrapped in plastic bags; all of the eating utensils, plates, and cups at breakfast were disposable as well.

One thing i did not like was having to use paper plates, plastic knife, folk, spoon, and paper cups.

Do not expect to use the kitchen since it is empty (no cups, no plates, nothing.

Would not stay again because breakfast food tasteless and paper plates even if free.

Best Western Plus Sunset Plaza Hotel

smell

utensil

cleanliness

care

staff

room

pool

pool area

free breakfast

flowers

Carlos served a delicious dinner at the bar and took great care of our party, and John was delightful when he served dessert there another night.

Every time I ask of something they would take care of me and my family.

Rosa took care of me at breakfast my next day and made sure I had everything I needed to feel right at home during my dining experience.

Just a couple of quirks that I’m hoping management will take care of before our next stay.

He always is professional and attentive, always takes care of us.

Thanks to an observant concierge who called for extra staff we were eventually taken care of.

We were there for a week- long stay and anything we needed was taken care of immediately.

The service is very good and friendly, everyone wants to take care of you.

Breakfast was fresh, and plentiful, wait staff was very helpful, wanting to take care of you.

The hotel is very well taken care of and the staff are very friendly and helpful.

The hotel rooms clean and well taken care.

Every HIlton that I have visited provides the same excellent service and care for their clients.

This place is a very good place to stay - eat and be taken care of.

The staff took good care of us and our friends.

but they were taken care of promptly and with class.

I was traveling alone and they made me feel very comfortable and well taken care of.

Although the dining areas were under construction, the staff took great care for arranging the buffet breakfast in the LL conference rooms.

The rooms were clean and spacious and our view was amazing!

The staff was great, the hotel spotless and the price was fair.

It is a nice hotel, with comfortable beds and the rooms are clean,

The King room was clean, spacious, comfortable, and had a beautiful view.

Had a lovely corner room, very clean and spacious.

Relaxing, clean, corner rooms have a great view of the mountains, nice gym, cute bar, good food and service.

I was pleasantly surprised with the cleanliness of this hotel and the welcoming employees.

Great for business trip not so much pleasure/leisure
No room service 
Tv service/connection  not 100% reliable
Double beds are full size
Staff was exceptional 
Clean
Pool was nice and temperature perfect

Super clean and neat with comfortable beds.

The rooms I stay in are always very clean and has great views.

Prices for rooms are well worth it for the quality and cleanliness.

It’s very clean, sanitized and well maintained.

It’s convenient, very clean, and comfortable.

Beds comfy, room thermostats worked perfectly, bathrooms clean.

Beautiful accommodations and very comfortable king bed so sorry we had to leave after just one night!

Great price, comfortable beds, friendly staff, easy access off freeway.

The rooms were very clean with nice amenities and a very comfortable bed.

Beds were comfortable and the layout of floors flowed easily.

The beds are very comfortable, TV is HD, I noticed no mini bars,

Hotel was clean, room was clean, and beds were very confortable.

Pros: Clean rooms, great A/C, comfortable bed, not too far from downtown Glendale, no bugs
Cons: None

Our room was clean, bathroom was clean, bed was comfortable  and the location was great.

After turning on the flashlight on my phone I see that there is no slot to insert the key card,

I had a billing dispute and they were exceptionally rude and unwilling to work with me.

This hotel is way off four stars quality, room is a little bit old, no charging stations for electric cars and they charge $35 parking per night.

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