Search Result for “Clean and safe“ in Los Angeles

09/13/2021

Parking overpriced.

09/08/2021

Cost of room was around $300 per night due to the long weekend holiday.

09/02/2021

Had he given us the correct information, we would have parked at Universal, a bit cheaper and closer.

08/23/2021

Then, we paid for breakfast with our stay

08/18/2021

Restaurant’s too expensive nothing really in a kids menu.

09/29/2021

Very clean and excellent service with easy no hassle checkout.

09/29/2021

The room is very clean.

09/15/2021

We felt safe during the pandemic the entire time as the hotel was extremely clean and we were able to check in online without contact.

09/14/2021

Clean windows, nice carpeting in the rooms.

09/13/2021

Hotel was clean.

03/17/2020

Very nice hotel, friendly helpful staff and the location while visiting Universal Studios is great only a 5 minute walk to the entrance, or a convenient shuttle.

03/05/2020

location was perfect for Universal studios you could walk or there was shuttle service to the park.

01/10/2020

It’s about a 5 minute walk to Universal Studios and City walk

11/20/2019

The hotel is a 10 minute walk from Universal Studios and CityWalk.

11/17/2019

Location: The location of this hotel is great with 10 mins walk to the Universal Studios entrance. 2.

07/31/2021

Walking distance to Universal and city walk.

07/13/2021

It is right in Universal Studios too if that is your destination with a free shuttle to the park and City Walk.

06/27/2021

Super close to Universal - less than 5 min walk which we found handy to go for dinner at City Walk or take a break from the park.

06/25/2021

The hotel has the perfect location; you can either walk or take the hotel shuttle to go to universal studios or city walk.

05/06/2021

Not only are you walking distance from universal studios/ city walk

09/13/2021

walking distance to Universal studios and Shuttle is provided to which is convenient.

09/08/2021

Located near Universal Studios with paid parking garage.

09/07/2021

Location: Super close to Universal Studios (when returning from the park, just get in thru the ballroom entrance doors on the left) Front desk, valet, cleaning staff Service: 10 out of 10.

08/08/2021

The location is very close to Universal Studios.

08/07/2021

The location of this hotel was walking distance to Universal Studios as well as Universal city walk.

09/02/2021

Next day when leaving garage the automatic gate would not accept out parking card and charged another $30.

08/23/2021

We were charged $5 for delivery of utensils/napkins.

08/23/2021

but wanted to charge $75.

08/18/2021

Didn’t like that the front desk charged for bottle waters.

07/29/2021

The Diamond F&B credit is $15/day at this property which didn't even come close to the cost of the breakfast buffet at $28.

09/15/2021

We felt safe during the pandemic the entire time as the hotel was extremely clean and we were able to check in online without contact.

09/08/2021

We had late lunch in the almost empty bar area, so we felt safe eating indoors.

09/07/2021

I felt safe in the parking garage.

03/30/2021

Really felt safe during the pandemic.

11/05/2020

I was greeted pleasantly & felt safe & welcome.

09/22/2021

There's also a Metro station just one block away, I noted.

07/23/2021

The hotel is located right next to the metro station as well which saves you money on Ubers.

04/01/2021

Location is good metro station is just 2 mins by walk.

02/04/2020

Metro station (Vermont / Santa Monica) is very close - Universal or Hollywood civic center is few station from hotel.

12/11/2019

The neighbourhood seemed very well policed and is conveniently positioned between two Metro Stations.

08/07/2021

Heads up though, they aren’t doing the sauna or free breakfast because of Covid,

04/15/2020

Breakfast was included (didn’t eat their) plus a bar area open for cocktails and drinks in the evening.

03/29/2020

There is laundry, a bar (Opens in the evening, a nice secluded pool with seating and lounge chairs, small dinning area that serves complimentary breakfast where Hugo can make you a fantastic omelette to start your day.

03/24/2020

We chose this hotel as it offered free buffet breakfast.

03/03/2020

The breakfast was fabulous (not always the case with an included breakfast) and the sauna was an amazing feature.

09/26/2021

Hotel keeps guests safe with MUST use room key to gain access.

08/29/2021

For 2 travelers to feel safe from NYC to L.A. it just took to walk into the Hollywood Hotel.

08/28/2021

They have good hygiene and covid protocols they follow to keep everyone safe.

08/23/2021

but I felt very safe staying here.

08/18/2021

We found this hotel when searching for a safe place to stay.

03/18/2020

His omelets and maple waffles were delicious.

03/13/2020

And the breakfast was good, especially the amazing service of Hugo, an employee that served not only a great omelet

02/02/2020

The free breakfast is amazing, Hugo makes the best omelets I've ever try.

01/02/2020

Friendly and happy to serve up delicious omelets or waffles.

12/29/2019

We literally had a chef fresh cook us omelets and a waffles of different sizes.

09/26/2021

Very nice and clean hotel.

09/22/2021

N/A

09/16/2021

It was very clean.

09/16/2021

Amazing rooms , clean and great location , pil was very nice and helpful , The hotel has great history and nice pool , I would definitely comeback again and recommend this hotel to anyone who would visit LA

09/08/2021

Room was clean,

08/23/2021

but he didn't charge me for having a 3rd person in my room.

07/19/2021

I do not suggest any EV user charge their car here if they don’t have a Tesla.

05/21/2021

The only head's up is that they charge for enclosed parking

04/12/2021

We were disappointed to be notified when we checked in that parking is an additional charge, $30 a day!

12/04/2020

The hollywood hotel took us in at the middle of the night without a credit card and no hassle.

09/09/2021

Good security to keep out the riff-raff. LOL The room itself is nothing special (except we paid extra for a view of the Hollywood sign.)

09/01/2021

I stayed for four nights - My room was on the 20th floor and had a great view of the HOLLYWOOD sign - Hotel personnel we’re friendly and curious - The hotel is in the perfect location for sit-seeing on foot.

06/23/2021

We paid extra for a Hollywood sign view

06/10/2021

Beautiful pool with views of the Hollywood sign.

04/25/2021

We loved that we had an amazing view of the Hollywood sign behind the hotel and Jimmy Kimmel Live was right acoss the street.

09/20/2021

They don't offer room service which is ridiculous for a hotel in this price range.

09/16/2021

Long story short I paid $250+ per night, my room was contaminated with blood on the BR floor and shower curtain.

09/10/2021

The issue came when I used a Third Party to pay instead of going straight through the Hotel.

09/01/2021

but it's too expensive not to offer in room dining, most of the restaurants in the area were closed by 10pm and 7Eleven/other liquor stores are your only other food choices. .

08/08/2021

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

09/06/2021

The hotel’s continued COVID precautions are evident and the property feels like a safe haven from some of the chaos in the surrounding area.

04/20/2021

I felt safe and cared for the whole trip!

11/23/2020

Clean and safe.

04/14/2020

From the minute I arrived, especially as a solo guest, I felt safe.

01/14/2020

If you ask me is it safe?

08/22/2021

Universal Studios is close and there's even babysitting services available.

08/17/2020

The hotel is a stone throw away from Hollywood Boulevard, a short Uber ride to Universal Studios and a few mins walk from Mel’s Diner.

04/12/2020

We arrived a day early and decided to visit Universal Studios which was only a short taxi ride away!

02/19/2020

I dislike how they're engaged with Universal Studios.

02/03/2020

Great hospitality from staff and good location for tours to Universal Studios, Beverly Hills, Santa Monica and Malibu.

09/09/2021

The location is unbeatable as you are part of the Hollywood & Highland complex adjoining the Dolby Theater and TCL Chinese Theater.

08/22/2021

The hotel is less than a block away from The Chinese Theatre and Madame Tussauds is maybe 2 blocks.

06/10/2021

The Hollywood Walk of Fame, Chinese Theater, and Hollywood and Highland are literally steps away.

04/14/2021

Hotel was conveniently located one block from Hollywood Blvd and the walk of fame, Mann's Chinese Theater.

03/09/2020

Nice rooms, helpful staff, and just a few steps around the corner to see the Walk of Fame, Grauman's Chinese Theater and many other attractions.

09/04/2021

The hotel is very clean and front desk is amazingly helpful.

08/30/2021

Place is clean and satanized.

08/22/2021

The room I had was immaculately clean

08/21/2021

Extremely clean lobby and room.

08/11/2021

Hotel rooms were clean

08/25/2021

From the billing to the smell of each of the three rooms we got moved to, I will not be back

08/08/2021

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

06/15/2021

These surprise charges were deceptive and, truly, disappointing.

05/25/2021

Key card access only elevators and they have a small area in front for dogs/pets to do their business.

05/07/2021

N/A

09/22/2021

Room was large, clean and appointed nicely.

09/12/2021

The staff was so helpful and kind, the room was very clean (you even get Jonathan adler bathroom products).

09/05/2021

The windows had fingerprint marks over them; I had to clean the windows myself, to better enjoy the very nice view.

09/02/2021

All the accommodations were clean and nice, staff super friendly,

08/28/2021

The hotel decor is beautiful and they kept the rooms nice and clean.

05/17/2021

It's modern while being practical, astounding service while not being intruding, trendy while being modern and most importantly clean at all times.

02/01/2021

but it did have an overall hip and modern vibe to it.

01/29/2021

The rooms are super clean and very modern, Great view of the city from almost every room.

01/06/2021

From the Valet parking, views, modern styling this hotel is setup to impress.

12/21/2020

The room was very nice, clean and modern.

09/05/2021

The AC (minisplit) also clearly hadn't been cleaned in some time; I got up on a chair to clean it, to wipe off some dust residue.

08/30/2021

The air conditioner unit.

08/26/2021

But $51 for overnight parking Beds very uncomfortable and terrible pillows-bring your own-noisy AC in room Terrible overall value for the price Do not recommend as I got no rest and very disappointed

08/26/2021

So needless to say we slept in a humid room.

06/28/2021

however the unit controlled appears to not have the “off” function activated.

05/12/2021

We were within walking distance to Staples Center.

02/04/2020

It is close to the Staples Center and you can easily catch public transportation if you need to.

02/03/2020

Perfect location within minutes walking distance to Staples Center.

01/31/2020

It’s also very close to the Staples Center and walkable to a lot of restaurants.

12/30/2019

We love to live here because it is close to the staples Center and not far from citadel outlet.

09/25/2021

Stuff is very friendly!

09/13/2021

The staff is friendly and accommodating, especially Ruben the bellmen!

09/02/2021

All the accommodations were clean and nice, staff super friendly,

08/18/2021

but he was very friendly and accommodating.

07/21/2021

Juan the Bellman ROCKS - friendly and so helpful with site seeing suggestions!

06/11/2021

I felt safe and everything was just awesome !

03/12/2021

Also they made sure everyone would wear a face mask, so I felt safe with everything that's going on with covid.

02/10/2021

The room was nice and clean felt safe during this pandemic stay.

01/06/2021

Even during the pandemic they made us feel safe with thier processes and everyone on staff that we interacted with was very kind.

06/29/2020

The room had a hidden mini fridge, keruig machine, safe box in the vanity.

07/06/2021

I returned the car to rental company and they did not charge anything.

01/07/2020

He stated that he had to charge a $100 fee for pet deposit.

12/30/2019

I called the hotel a few minutes ago to question the charge and you know what they said 'well, you lost the vouchers'.

12/19/2019

🤷🏽‍♀️ First they charged my credit card AFTER I checked out.

10/03/2019

Help push my car to garage to get a charge.

03/18/2020

The hospitality from the reception team was superb the first time we stayed (Special thanks to Emmanuel for giving us such a friendly welcome when we checked in).

03/11/2020

This hotel offered a comfortable stay with friendly staff.

03/09/2020

Lovely lobby, friendly staff.

03/06/2020

Staff helpful , friendly and courteous.

02/29/2020

Our stay was excellent from friendly checkin, to very comfortable rooms.

03/02/2020

Would have liked to had a couple water bottles in my room (no mini fridge).

02/22/2020

but no bottle water in the room.

01/31/2020

The pool area is a bit tired and the pool water gets dirty quickly purely because of its location My bathroom in room 341 had a few cosmetic issues plus the cold tap flow was minimal.

01/07/2020

Only thing I found negative was the price of items such as, water, in the hotel shop.

12/10/2019

I thought the room was very dated, no kettle only coffee maker, no complimentary bottle of water or WiFi.

02/25/2020

Also I had read reviews about wifi problems,

12/17/2019

Wifi is extra charge though, so I didn't use it, nor did I have time to watch TV and explore cable channels.

12/10/2019

I thought the room was very dated, no kettle only coffee maker, no complimentary bottle of water or WiFi.

12/02/2019

No wifi which was annoying for the price of the rooms.

11/21/2019

..wifi only in lobby - its the 21st century guys!

03/26/2020

My son and myself walked down 4 blocks to a shopping area with many stores and restaurants and felt completely safe doing so as this hotel is in the financial district of downtown.

02/25/2020

My biggest concern was how safe the neighbourhood would be at night as we were planning on walking to and from Staples Center two different nights.

02/13/2020

The staff was very professional and made me feel welcome and safe.

01/12/2020

The hotel location is safe and in walking distance from the nearest metro.

10/08/2019

Great location and felt very safe there as well.

02/25/2020

We chose this hotel since it was close to Staples Center.

12/14/2019

Close enough to the Staples center to walk.

12/04/2018

Was in town to catch a Lakers game, the hotel was within walking distance of Staples Center.

10/31/2018

We stayed on a Wednesday night because we wanted to be very close to the Staples Center for a concert.

10/30/2018

I stayed here because of its proximity to Staples Center.

03/26/2020

Emmanuel was back up with a set of keys to a nicer room that had a bath tub and informed me that there was no charge for the up grade.

03/08/2020

Our room was upgraded from a double to a fanastic Junior Suite at no extra charge.

01/17/2020

Do note for some plugs, if the attached appliance is turned off, the plug will not charge.

12/17/2019

Wifi is extra charge though, so I didn't use it, nor did I have time to watch TV and explore cable channels.

11/24/2019

This was not mentioned until end of transaction.

03/26/2020

My son and his family were in an adjoining room and both of our rooms were clean and very nicely decorated.

03/14/2020

The rooms were clean and comfortable.

03/11/2020

My guest rooms was clean and modern.

03/10/2020

The room was clean and food was great.

03/06/2020

Room was clean, quiet and pleasant.

03/26/2020

My son and his family were in an adjoining room and both of our rooms were clean and very nicely decorated.

03/22/2020

My room was exceptionally clean and this visit had an awesome view of downtown Los Angeles.

03/18/2020

The location and cleanliness was spot on.

03/16/2020

We stayed for 4 nights in March 2020 on the 12th floor in a room with city views The room was spacious, clean and very comfortable.

03/14/2020

The rooms were clean and comfortable.

03/18/2020

If you’re driving and want to park your car somewhere, there’s an option for Valet ($60) or a cheaper option which is to park in the car park opposite the hotel.

03/13/2020

but were not willing to make even the smallest effort to get it back to me (I offered to pay whatever it cost).

03/09/2020

So unless you drive a luxury car and wear expensive designer clothes, be prepared to be treated like crap.

02/27/2020

Food in the hotel’s restaurant is expensive.

02/25/2020

The room prices are a little steep

09/15/2021

but they're nice and clean, and that's what you get in major metropolitan areas of expensive cities like Los Angeles and New York City.

07/29/2021

Clean, quiet hotel.

07/29/2021

The hotel was very clean and the overall experience was amazing!

07/28/2021

Whenever we needed something, towels, etc the service was always impeccable.

07/19/2021

The property itself is marvelous, super clean, and glamorous.

09/27/2021

There are many choices for hotels throughout LA and I was disappointed that The Roosevelt was resting on its history and not offering consistent customer care nor paid attention to details like basic room maintenance.

09/27/2021

They even argued over how we were going to pay for it…we spent $800 in less than 24 hours there on the room and multiple meals and drinks, and it took multiple calls to figure out who was paying for the shipping for my wife’s purse and which account.

09/15/2021

The standard rooms are much smaller than other hotels of this rating and this price,

09/04/2021

N/A

06/03/2021

Only negatives are the cost of valet (but it’s Hollywood) and the lightning controls in the room are bizarrely confusing.

09/16/2021

The hotel is in a good location right on the hollywood walk of fame.

07/19/2021

We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

01/24/2020

The location was perfect, close to the Burbank Airport, walk of fame, and a Starbucks!

01/07/2020

All-in-all still the best place to stay in on the walk of fame.

12/30/2019

It is in a fabulous location, right on the walk of fame.

09/15/2021

I stayed here to attend an event and the Chinese Theatre which is across the street from the hotel.

08/02/2021

My corner suite overlooked the Chinese Theater, the Magic Castle, and the Hollywood sign on one side and Hollywood High School on the other side.

07/19/2021

We were able to see the Hollywood sign - Yes (((The Hollywood sign))) and the TLC Chinese Theater and the Walk of Fame from our window; good looking out, Jay!

07/14/2021

The Chinese Theater, the Dolby Theater and shopping are right across the street.

06/25/2021

It had a great view of the Chinese theater and the strip.

09/27/2021

There were no robes (although there were flip flops which if you used them, you'd be charged for them) and the TV could not maintain a steady signal.

09/16/2021

Liked that the hotel elevators required a key card to get to your floor.

09/15/2021

Some billing issues on the way out the door in that they charged me for my room stay twice,

06/01/2021

During checkout, i was told my charges plus pending vellet parking BUT i never had vallet parking. Then he just said "ok, you're good."

04/04/2021

Use it to buy discounted credits for food and late check out with it.

08/02/2021

Great location for walking Hollywood Boulevard and convenient to many restaurants.

07/28/2021

We had the most amazing views of Hollywood Boulevard, the Hollywood sign, Hollywood high school, and more!

07/07/2021

As locals, we really appreciate the Hollywood Roosevelt Hotel- it truly is a beautiful getaway right off of Hollywood Boulevard.

05/15/2021

N/A

02/20/2020

With a location that cannot be beat across the street from the Chinese Theater, guests literally step right out to the stars on Hollywood Boulevard.

09/15/2021

If you want to be convenient to a lot of things, and you want to stay someplace nice and safe, you're going to pay for it.

08/15/2021

As a female traveling alone I have never felt more safe with the locked doors and 24 hour security.

05/11/2021

Beautiful and safe spot to stay in times of COVID!

02/16/2021

Thank you so much Hotel Roosevelt for being a safe, beautiful sanctuary to recharge, rejuvenate and fall back in love.

12/18/2020

Ultimately, we needed up staying over thanks to very reasonable room rates, outstanding, friendly service and a dire need for a safe staycation venue during the pandemic.

02/24/2020

Additionally the hotel was informed of the special occasion we were celebrating and not a word about it (or the room change we asked for) My husband did complain about the noise and was told yes that is a noisy room and they comped us the parking fees.

01/04/2020

Parking can get expensive real quick, I highly recommend not getting a rental car and just Uber everywhere instead As for everything else, there's better hotels for the money within a stone's throw of this location.

12/30/2019

So, parking is bit expensive.

11/19/2019

Parking price was way too high.

11/06/2019

Parking cost $33 a day,

02/15/2020

Excellent hotel located on Vine and a short easy walk to the intersection of Hollywood and Vine.

01/01/2019

A 15 minute walk to Hollywood and Vine and another 10 minutes to the main tourist attractions.

10/04/2018

It's also just about a quarter mile south of Hollywood and Vine.

06/30/2018

It is close to Hollywood and Vine, the tourist area

05/29/2018

(Hollywood and Vine!)

02/11/2021

Really close by the hollywood sign.

12/19/2019

The outside heated pool is a nice place to relax the location is amazing very close to Hollywood Blvd.

11/17/2019

Hotel is about 1 mile from Hollywood Blvd so it is walking distance.

10/04/2019

After reading the reviews I made a conscious decision to book this hotel as it was close to everything that Hollywood has to offer.

09/04/2019

This is a like new hotel close to all the Hollywood action.

09/20/2021

A clever barn-door style sliding door doubles as the security safe + ironing board closet door as well as the bathroom door.

08/16/2021

The pool was open by appointment to keep to safe limits.

04/18/2021

Parking – worth it, always felt safe Security – I felt safe and noticed a guard working over the weekend.

04/11/2021

The hotel is close to the airport and the center of Los Angeles.It's a safe area.

04/02/2021

Parking is very convenient and safe.

09/27/2021

Hotel is very clean and staff is wonderful.

09/20/2021

It's very clean, attractive and modern, and feels like it was just updated.

09/11/2021

Very clean, quiet hotel.

08/20/2021

The manager was super friendly and helpful and the rooms were clean.

08/19/2021

Room was comfortable and clean.

06/12/2021

I call to cancel because I couldnt find transportarion and the receptionist says O have to cancel from HotelTonight, which the policy is you cant cancel.

04/08/2021

Even worse was the phone call we got at 3:30AM from the front desk because “we had a visitor”.

02/06/2020

So we ended up calling an Uber everytime we left the hotel.

01/22/2020

That being said, I just finally called them to give Alexander these accolades and I was put through to a voicemail and the 'mailbox' was full.

11/14/2019

Thanks for the annoying wake up call / knock.

08/04/2021

There are homeless people everywhere and we did not come and go at night

04/08/2021

I wasn’t about to go wandering Hollywood after midnight for a parking spot so we parked in a fire lane and then got attitude from the front desk when I asked for a parking permit to park there.

03/19/2020

It was like any other city and we live in the DC area so not sure why I let the reviews and crazy homeless stories get to me so much.

03/09/2020

The bad was the neighborhood, my 10 year daughter was afraid to leave the hotel and walk anywhere, and a few times we came into contact with some less than desirable people who set up camp on the sidewalk in front on the hotel.

02/09/2020

In addition to the homeless encampments aplenty, the area's sidewalks are littered with e-scooters, dockless mini-bikes, skateboards and just about every other hazardous obstacle known to man.

02/19/2021

Highly recommend for someone who wants to stay quiet in a bustling area of hollywood.

02/04/2020

I really researched where to stay in Hollywood since the area can be very sketchy.

01/12/2020

In my second trip to LA I preferred the Hollywood area over Santa Monica.

11/05/2019

For a hotel in this area of Hollywood, this property is excellent quality for the price.

10/02/2019

This is the best hotel to stay at for the immediate Hollywood area.

09/29/2021

Lizeth the lady at valet was really nice throughout our stay and helped us every time we needed something.

08/25/2021

Lizeth from valet was very helpful , and the valet team made our stay more pleasant.

08/24/2021

Valet guys always greet you with a smile and no request is too big.

08/10/2021

Shout out to Lizeth , eddie and chris from valet for helping us with our car.

07/26/2021

Upon arrival the valet greeted us kindly and when we walked in through the front doors of the hotel a young man at the front desk welcomed us enthusiastically.

09/01/2021

It felt safe and the staff was beyond helpful.

07/12/2021

Great place, safe beautiful art work all over service was great.

04/21/2021

Not only did I get safe and clean at Hotel Figueroa, I realized I was staying at a beautiful Downtown LA oasis.

02/25/2021

but my SO and I wanted to do something special for Valentine's Day weekend (while staying safe during COVID).

12/23/2020

The staff "puts the cherry on the cake" from the front staff lobby to your wonderful security team makes me feels safe and always willing to come back!!

09/29/2021

All staff members were helpful and friendly.

09/29/2021

but the staff is really friendly and fast.

09/28/2021

The staff was very friendly and helpful.

09/25/2021

I think the receptionist realized the faux pas and was instantly friendly.

09/09/2021

Staff was helpful and friendly.

08/11/2021

Eventually, I had to call Hyatt's main line after my trip and the customer service redeemed the issues for me.

08/02/2021

FYI - apparently calling for a lyft mid day on Wednesday are a problem.

08/01/2021

but kitchen got pretty backed up because the place was busy and they seemed short-staffed, so might call ahead if you're on a tight timeline.

07/26/2021

N/A

06/15/2021

making sure front desk knew to call us when vendors arrived instead of us having to go up and down to let them up the elevators).

09/22/2021

Very comfortable hotel in a great location very close to Staples Center.

09/20/2021

Situated near the Staples Center and downtown Los Angeles, it made it easy to travel with Metrorail from the airport.

08/26/2021

Not only a wonderful location close to the Staples Center, LA Live and USC, it has two restaurants and a comfortable bar with friendly and helpful staff.

01/11/2020

Hotel Figueroa didn’t disappoint; close to the staples center and LAX, I loved the location.

12/18/2019

It’s close to the Staples Center, it’s amenities and the mall.

09/28/2021

The rooms were clean and comfortable.

09/22/2021

Rood was comfortable and clean.

09/08/2021

Our room was immaculate, and the drinks and food offered for breakfast were *chef’s kiss* so yummy.

08/30/2021

Our room was clean and comfortable.

08/27/2021

Not only is the hotel in a central location, it is well kept, clean, and amazingly decorated.

07/30/2021

My room was small

05/30/2021

The rooms are small,

04/03/2020

The room may have been small

03/09/2020

Small rooms

03/09/2020

Our room was small and had no chair.

09/07/2021

Room is clean

08/05/2021

The hotel is clean, careful

04/23/2021

Rooms are modern, clean and fitted with comfy linens and amenities.

04/19/2021

Spotless bathroom.

02/17/2021

Rooms were clean and extravagant.

02/08/2020

I see a lot of positive comments on the lounge staff on Tripadvisor and mostly I think they are deserving of this praise

12/05/2019

Shout out to the club lounge staff of Manuel Juan and Josselyn.

11/14/2019

The club lounge staff were all friendly.

11/05/2019

The staff on the lounge floor are great.

10/24/2019

Juan - the Sheraton club lounge attendant is super hospitable, attentive, and very friendly.

09/05/2020

Got up to the 19th floor and as soon as I stepped out of the elevator, my senses captured the nasty smell of marijuana. Disgusting!!!

05/23/2020

When they helped me move we had to take the service lift as their lifts are so incredibly slow!

02/18/2020

They have four elevators, and it took close to 45 minutes and finally taking the service elevator for us to actually get down to the lobby because it's just jam packed and nothing was stopping at our floor.

02/15/2020

No complaints about the bigger space, just didn't like to be at the far end away from the lift and having to drag my heavy luggages on carpeted aisle.

01/03/2020

But then we got to our room and the elevator noise was unbearable.

02/03/2020

I feel welcome and safe to stay in this hotel, as I was travel alone and I am very happy with it.

12/20/2019

We felt safe in the area.

09/26/2019

Hotel was immaculate, surrounding area was safe and fun, the District bar and restaurant was super and had a good happy hour.

09/09/2019

there is always Police and Security presence in the streets around this hotel, stepping out at night for late dinner or drinks is safe.

09/07/2019

So you feel safe and secure.

04/23/2021

Also, due to the cheap rates, the other guests at this hotel were really scary - fighting in the lobby, pot smoke in the hallways, etc.

01/13/2021

Parking was a hassle and very expensive.

10/23/2020

AVOID THIS PLACE AT ALL COST!

08/27/2020

Parking is exorbitant at 54 bucks a day.

07/12/2020

Also parking across the street was expensive and a nightmare.

04/23/2021

The club lounge is still closed, so, in lieu of club service, we could take one complimentary item from their snack set-up in the lobby.

03/03/2020

This top notch hotel (excellent club lounge, functional gym, attentive staff and nice rooms) is made better by the presence of one of their staff members: Veronica Navia.

02/17/2020

but again the club lounge was good for evening snacks and breakfast in the lounge also tasty.

02/08/2020

We went up to the Club Lounge and we were heated greeted by Lupe.

01/30/2020

The hotel’s Club lounge is placed on the 26th floor with a great view, nice interior and great food selection and service - the Minnie is a superstar!

04/23/2021

The staff were friendly, helpful and attentive.

09/05/2020

Check-in was quick and the associate was friendly.

05/07/2020

Carolina and Juan cater to your needs, are so friendly and nice, gave us recommendations on what to do, and spoke to our children about life in LA versus PA.

03/08/2020

They are friendly, always busy making sure all of the guests are getting what they need.

03/03/2020

She has an easy, friendly smile and her ability to quickly read a situation led to the recovery of my cell phone! The ability to seamlessly blend professionalism with a genuine personality ain’t easy :)

03/10/2020

The only change I noticed was the discontinuation of free wine and cheese on weekend evenings.

03/07/2020

N/A

01/15/2020

Their breakfast was good and the weeknights' wine and cheese is just amazing.

01/12/2020

The happy hour with wine, cheese and meats was awesome.

01/08/2020

Nightly wine and cheese along with the breakfast was nice.

06/29/2021

It's located walking distance from the Beverly Center and it's an easy drive to Weho and Beverly Hills.

03/05/2021

The property is close to the Beverly Center, fine restaurants as well as fast foods, There is a great restaurant right across the street as well as a nice Vegan restaurant close by.

02/10/2021

Close to Beverly Center,Melrose, Food,etc. 4.)

03/18/2020

The hotel is an easy walk to the Beverly Center and Cedars Sinai is walkable, too.

01/29/2020

There's a shopping mall a couple of blocks away (Beverly Center).

09/01/2019

Very poor air circulation.

07/31/2019

One note, the air doesn’t get freezing if that was isolated to our room, I’m not sure,

11/21/2018

I requested to have the heat turned on at 1am and at 3am it was still blowing cold air.

09/01/2021

Did not feel safe walking back after dark) - Noisy (the walls are super thin and you can hear people in the rooms next to you watch TV, cough, talk, etc.

09/01/2019

But be warned, the walls are thin.

01/04/2019

I got so desperate I finally banged on the wall and they quieted down.

09/11/2018

Thin walls!!

07/13/2018

The bathroom wall paint is peeling is several areas.

06/04/2021

Parking was easy and felt safe.

04/28/2021

but is safe, clean and comfortable and ideally located if you have business at Cedars-Sinai.

02/10/2021

The hotel is extremely clean & this location is extremely safe.

01/29/2020

The hotel is centrally-located and in a safe area.

12/30/2019

The Hotel is clean, the neighborhood seemed nice and safe, somewhat newly furnished rooms, the king room I had was a little small

04/08/2021

Oscar at the desk took great care of us giving me a bottle of wine.

03/10/2020

Free breaksfast is still a seven-day preoposition and the wine flows Monday through Friday.

03/07/2020

N/A

02/17/2020

The Continental breakfast makes starting your day easy and the complimentary evening wine and cheese bar works well done unwind from a busy day.

01/17/2020

The wine and cheese reception was a nice way to meet other travelers.

09/01/2021

N/A

06/29/2021

The rooms are clean and I was able to get a good nights sleep.The staff is friendly and helpful.

06/04/2021

The room was clean and had a coffee maker and fridge, which I appreciated.

06/01/2021

It used to be that this hotel was welcoming, clean and hip.

04/28/2021

but is safe, clean and comfortable and ideally located if you have business at Cedars-Sinai.

12/16/2019

the room was small and the bathroom small.

09/01/2019

I know my next door neighbors business: So the room is small with only one chair for the desk.

05/22/2019

There smallest room is tiny so spend a little extra for the junior suite.

04/08/2019

Our room was small

02/04/2019

The room was small

09/01/2021

N/A

01/21/2020

The rug in our room was DISGUSTING.

01/07/2020

The hotel allows guest to smoke in the balcony outside their rooms, and everytime I went out to the street I would see this room from above puffing cigarette smoke out which was a turn off.

09/01/2019

So that’s why the hotel smell “musty”.

12/29/2018

Room smelled of pot, when I told management to make sure I didn't get in trouble for it they said oh we don't care about that here.