Divistay logo for hotel reviews and bookings

Search Result for “Check in was quick and easy“ in Los Angeles

All
$
$$
$$$
$$$$

(855) 605-0316

555 Universal Hollywood Drive, Los Angeles, CA 91608-1001

Hilton Los Angeles / Universal City

4.3

701 reviews

Trip advisor
check-in/out efficient
easy
proximity universal-studio
universal-studio walk
city walk

03/17/2020

-

Very nice hotel, friendly helpful staff and the location while visiting Universal Studios is great only a 5 minute walk to the entrance, or a convenient shuttle.

03/05/2020

-

location was perfect for Universal studios you could walk or there was shuttle service to the park.

01/10/2020

-

It’s about a 5 minute walk to Universal Studios and City walk

11/20/2019

-

The hotel is a 10 minute walk from Universal Studios and CityWalk.

11/17/2019

-

Location: The location of this hotel is great with 10 mins walk to the Universal Studios entrance. 2.

load more ...

09/13/2021

-

Parking overpriced.

09/08/2021

-

Cost of room was around $300 per night due to the long weekend holiday.

09/02/2021

-

Had he given us the correct information, we would have parked at Universal, a bit cheaper and closer.

08/23/2021

-

Then, we paid for breakfast with our stay

08/18/2021

-

Restaurant’s too expensive nothing really in a kids menu.

load more ...

08/17/2021

-

Check in was quick and efficient.

01/03/2020

-

check in is easy and painless.

08/06/2019

-

Check in was quick and efficient.

07/21/2019

-

Our check-in was quick & easy.

07/12/2019

-

Check out just as quick and booked a taxi for us for our return to the airport.

load more ...

09/29/2021

-

Very clean and excellent service with easy no hassle checkout.

09/29/2021

-

Checking in and out on app is fast and easy.

09/20/2021

-

We love the hotel, reservations are made easy, we always get the room we wish, high floors which we have become used to, and the treatment is always perfect from check-in, dining, valet to check out.

09/17/2021

-

Great location - hotel is walking distance from Metro or very easy to take Lyft/Uber.

08/26/2021

-

I loved my room (King with a view of the park), and the parking lot was easy to navigate (I went in and out many times during my stay) and never experienced any problems .

load more ...

09/13/2021

-

walking distance to Universal studios and Shuttle is provided to which is convenient.

09/08/2021

-

Located near Universal Studios with paid parking garage.

09/07/2021

-

Location: Super close to Universal Studios (when returning from the park, just get in thru the ballroom entrance doors on the left) Front desk, valet, cleaning staff Service: 10 out of 10.

08/08/2021

-

The location is very close to Universal Studios.

08/07/2021

-

The location of this hotel was walking distance to Universal Studios as well as Universal city walk.

load more ...

07/31/2021

-

Walking distance to Universal and city walk.

07/13/2021

-

It is right in Universal Studios too if that is your destination with a free shuttle to the park and City Walk.

06/27/2021

-

Super close to Universal - less than 5 min walk which we found handy to go for dinner at City Walk or take a break from the park.

06/25/2021

-

The hotel has the perfect location; you can either walk or take the hotel shuttle to go to universal studios or city walk.

05/06/2021

-

Not only are you walking distance from universal studios/ city walk

load more ...

09/02/2021

-

Next day when leaving garage the automatic gate would not accept out parking card and charged another $30.

08/23/2021

-

We were charged $5 for delivery of utensils/napkins.

08/23/2021

-

but wanted to charge $75.

08/18/2021

-

Didn’t like that the front desk charged for bottle waters.

07/29/2021

-

The Diamond F&B credit is $15/day at this property which didn't even come close to the cost of the breakfast buffet at $28.

load more ...

(877) 875-1604

1755 North Highland Avenue, Los Angeles, CA 90028-4403

Loews Hollywood Hotel

4.3

559 reviews

Trip advisor
check-in/out efficient
easy
hollywood view
chinese-theatre
universal-studio

09/09/2021

-

Good security to keep out the riff-raff. LOL The room itself is nothing special (except we paid extra for a view of the Hollywood sign.)

09/01/2021

-

I stayed for four nights - My room was on the 20th floor and had a great view of the HOLLYWOOD sign - Hotel personnel we’re friendly and curious - The hotel is in the perfect location for sit-seeing on foot.

06/23/2021

-

We paid extra for a Hollywood sign view

06/10/2021

-

Beautiful pool with views of the Hollywood sign.

04/25/2021

-

We loved that we had an amazing view of the Hollywood sign behind the hotel and Jimmy Kimmel Live was right acoss the street.

load more ...

09/20/2021

-

They don't offer room service which is ridiculous for a hotel in this price range.

09/16/2021

-

Long story short I paid $250+ per night, my room was contaminated with blood on the BR floor and shower curtain.

09/10/2021

-

The issue came when I used a Third Party to pay instead of going straight through the Hotel.

09/01/2021

-

but it's too expensive not to offer in room dining, most of the restaurants in the area were closed by 10pm and 7Eleven/other liquor stores are your only other food choices. .

08/08/2021

-

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

load more ...

08/22/2021

-

Universal Studios is close and there's even babysitting services available.

08/17/2020

-

The hotel is a stone throw away from Hollywood Boulevard, a short Uber ride to Universal Studios and a few mins walk from Mel’s Diner.

04/12/2020

-

We arrived a day early and decided to visit Universal Studios which was only a short taxi ride away!

02/19/2020

-

I dislike how they're engaged with Universal Studios.

02/03/2020

-

Great hospitality from staff and good location for tours to Universal Studios, Beverly Hills, Santa Monica and Malibu.

load more ...

09/09/2021

-

The location is in the heart of Hollywood so it was easy for me to get my venue at the Ford Theatre.

09/06/2021

-

Only having a short time in LA, I chose the Loews again because of its central location and easy access to different parts of the city.

08/11/2021

-

Go with self-park, very easy and hardly any walking distance as the hotel is connected to the mall parking area.

07/07/2021

-

Check in was easy and answered all questions.

10/07/2020

-

The location was great, close to metro and in the center of Hollywood, easy to go everywhere.

load more ...

09/09/2021

-

The location is unbeatable as you are part of the Hollywood & Highland complex adjoining the Dolby Theater and TCL Chinese Theater.

08/22/2021

-

The hotel is less than a block away from The Chinese Theatre and Madame Tussauds is maybe 2 blocks.

06/10/2021

-

The Hollywood Walk of Fame, Chinese Theater, and Hollywood and Highland are literally steps away.

04/14/2021

-

Hotel was conveniently located one block from Hollywood Blvd and the walk of fame, Mann's Chinese Theater.

03/09/2020

-

Nice rooms, helpful staff, and just a few steps around the corner to see the Walk of Fame, Grauman's Chinese Theater and many other attractions.

load more ...

08/25/2021

-

From the billing to the smell of each of the three rooms we got moved to, I will not be back

08/08/2021

-

However, if we went over that 1 1/2/ hr allowance, then we were informed we would be charged half of room cost until 6pm or another whole day charge if after 6pm.

06/15/2021

-

These surprise charges were deceptive and, truly, disappointing.

05/25/2021

-

Key card access only elevators and they have a small area in front for dogs/pets to do their business.

05/07/2021

-

N/A

load more ...

07/07/2021

-

Check in was easy and answered all questions.

02/19/2020

-

Check-in was very easy and friendly and the room was very clean, spacious and the view from the room was awesome as we could see the Hollywood sign clearly.

01/05/2020

-

Staff were friendly, checking in and out was quick and simple.

06/04/2019

-

Check-in was very quick and courteous.

05/21/2019

-

Our check in was quick and easy and we were given details about the facility’s and things we needed to know.

load more ...

(323) 746-1043

1160 North Vermont Avenue, Los Angeles, CA 90029-1729

Hollywood Hotel

4.6

243 reviews

Trip advisor
check-in/out efficient
easy
free breakfast
omelet
bus station

03/18/2020

-

His omelets and maple waffles were delicious.

03/13/2020

-

And the breakfast was good, especially the amazing service of Hugo, an employee that served not only a great omelet

02/02/2020

-

The free breakfast is amazing, Hugo makes the best omelets I've ever try.

01/02/2020

-

Friendly and happy to serve up delicious omelets or waffles.

12/29/2019

-

We literally had a chef fresh cook us omelets and a waffles of different sizes.

load more ...

08/23/2021

-

but he didn't charge me for having a 3rd person in my room.

07/19/2021

-

I do not suggest any EV user charge their car here if they don’t have a Tesla.

05/21/2021

-

The only head's up is that they charge for enclosed parking

04/12/2021

-

We were disappointed to be notified when we checked in that parking is an additional charge, $30 a day!

12/04/2020

-

The hollywood hotel took us in at the middle of the night without a credit card and no hassle.

load more ...

02/03/2020

-

Easy check in with a very nice guy Mr Pil.

10/22/2019

-

At check in he was quick which is needed.

07/27/2019

-

Check-in was easy; the hotel staff was pleasant and helpful.

07/25/2019

-

Check in was easy with very polite staff.

07/01/2019

-

Check in was easy with very friendly and welcoming staff.

load more ...

09/22/2021

-

There's also a Metro station just one block away, I noted.

07/23/2021

-

The hotel is located right next to the metro station as well which saves you money on Ubers.

04/01/2021

-

Location is good metro station is just 2 mins by walk.

02/04/2020

-

Metro station (Vermont / Santa Monica) is very close - Universal or Hollywood civic center is few station from hotel.

12/11/2019

-

The neighbourhood seemed very well policed and is conveniently positioned between two Metro Stations.

load more ...

08/03/2021

-

He made the check in process very easy and quick.

07/23/2021

-

Parking is easy and very secure, access to the actual hotel itself is also very secure.

06/26/2021

-

Good service fast and easy pil was very nice and the room was beautiful nothing to complain about would recommend the jacuzzi suit been working so hard it was nice for them to hook me up with this suit

06/10/2021

-

He gave us directions on how to get to DTLA on the red line which is one block away and easy to find.

05/08/2021

-

The subway is a block away from the hotel so it is easy to go to other areas of Los Angeles.

load more ...

08/07/2021

-

Heads up though, they aren’t doing the sauna or free breakfast because of Covid,

04/15/2020

-

Breakfast was included (didn’t eat their) plus a bar area open for cocktails and drinks in the evening.

03/29/2020

-

There is laundry, a bar (Opens in the evening, a nice secluded pool with seating and lounge chairs, small dinning area that serves complimentary breakfast where Hugo can make you a fantastic omelette to start your day.

03/24/2020

-

We chose this hotel as it offered free buffet breakfast.

03/03/2020

-

The breakfast was fabulous (not always the case with an included breakfast) and the sauna was an amazing feature.

load more ...

333 S Figueroa St, Los Angeles, CA 90071-1001

The L.A. Grand Hotel Downtown

3.9

585 reviews

Trip advisor
check-in/out efficient
easy
friendly
room cleanliness
staples-center proximity

03/26/2020

-

Emmanuel was back up with a set of keys to a nicer room that had a bath tub and informed me that there was no charge for the up grade.

03/08/2020

-

Our room was upgraded from a double to a fanastic Junior Suite at no extra charge.

01/17/2020

-

Do note for some plugs, if the attached appliance is turned off, the plug will not charge.

12/17/2019

-

Wifi is extra charge though, so I didn't use it, nor did I have time to watch TV and explore cable channels.

11/24/2019

-

This was not mentioned until end of transaction.

load more ...

03/26/2020

-

My son and his family were in an adjoining room and both of our rooms were clean and very nicely decorated.

03/14/2020

-

The rooms were clean and comfortable.

03/11/2020

-

My guest rooms was clean and modern.

03/10/2020

-

The room was clean and food was great.

03/06/2020

-

Room was clean, quiet and pleasant.

load more ...

03/18/2020

-

If you’re driving and want to park your car somewhere, there’s an option for Valet ($60) or a cheaper option which is to park in the car park opposite the hotel.

03/13/2020

-

but were not willing to make even the smallest effort to get it back to me (I offered to pay whatever it cost).

03/09/2020

-

So unless you drive a luxury car and wear expensive designer clothes, be prepared to be treated like crap.

02/27/2020

-

Food in the hotel’s restaurant is expensive.

02/25/2020

-

The room prices are a little steep

load more ...

12/10/2019

-

Easy check in and out process.

09/02/2019

-

Easy check in and out.

06/10/2019

-

Check in/out was quick.

12/13/2018

-

Easy check-in and beautiful room with a view of the city.

09/22/2018

-

We were welcomed as soon as we entered the lobby area and our check in was quick and easy thanks to Sheny.

load more ...

02/25/2020

-

We chose this hotel since it was close to Staples Center.

12/14/2019

-

Close enough to the Staples center to walk.

12/04/2018

-

Was in town to catch a Lakers game, the hotel was within walking distance of Staples Center.

10/31/2018

-

We stayed on a Wednesday night because we wanted to be very close to the Staples Center for a concert.

10/30/2018

-

I stayed here because of its proximity to Staples Center.

load more ...

04/15/2020

-

We found several fun bars, the library, restaurants, and shops within an easy walk.

03/26/2020

-

The check in process was quick and easy,

03/14/2020

-

Although valet was $50 per night, the process was really quick and easy, and we could call valet from our room before we went down.

02/07/2020

-

The hotel is conveniently located in downtown and has easy access to restaurants, shopping, and freeway entrances.

02/06/2020

-

Great room and hotel for the price and easy location for downtown/bunker hill business.

load more ...

03/02/2020

-

Would have liked to had a couple water bottles in my room (no mini fridge).

02/22/2020

-

but no bottle water in the room.

01/31/2020

-

The pool area is a bit tired and the pool water gets dirty quickly purely because of its location My bathroom in room 341 had a few cosmetic issues plus the cold tap flow was minimal.

01/07/2020

-

Only thing I found negative was the price of items such as, water, in the hotel shop.

12/10/2019

-

I thought the room was very dated, no kettle only coffee maker, no complimentary bottle of water or WiFi.

load more ...

03/18/2020

-

The hospitality from the reception team was superb the first time we stayed (Special thanks to Emmanuel for giving us such a friendly welcome when we checked in).

03/11/2020

-

This hotel offered a comfortable stay with friendly staff.

03/09/2020

-

Lovely lobby, friendly staff.

03/06/2020

-

Staff helpful , friendly and courteous.

02/29/2020

-

Our stay was excellent from friendly checkin, to very comfortable rooms.

load more ...

02/25/2020

-

Also I had read reviews about wifi problems,

12/17/2019

-

Wifi is extra charge though, so I didn't use it, nor did I have time to watch TV and explore cable channels.

12/10/2019

-

I thought the room was very dated, no kettle only coffee maker, no complimentary bottle of water or WiFi.

12/02/2019

-

No wifi which was annoying for the price of the rooms.

11/21/2019

-

..wifi only in lobby - its the 21st century guys!

load more ...

(213) 214-0261

939 S Figueroa St, Los Angeles, CA 90015-1302

Hotel Figueroa - Unbound Collection by Hyatt

4.6

353 reviews

Trip advisor
check-in/out efficient
easy
valet staff
staples-center proximity
friendly

08/11/2021

-

Eventually, I had to call Hyatt's main line after my trip and the customer service redeemed the issues for me.

08/02/2021

-

FYI - apparently calling for a lyft mid day on Wednesday are a problem.

08/01/2021

-

but kitchen got pretty backed up because the place was busy and they seemed short-staffed, so might call ahead if you're on a tight timeline.

07/26/2021

-

N/A

06/15/2021

-

making sure front desk knew to call us when vendors arrived instead of us having to go up and down to let them up the elevators).

load more ...

09/20/2021

-

Situated near the Staples Center and downtown Los Angeles, it made it easy to travel with Metrorail from the airport.

09/08/2021

-

The check in was easy and efficient.

09/02/2021

-

N/A

08/24/2021

-

The location really makes it easy to get from DTLA to USC (the purpose of my visit).

08/24/2021

-

The rooms are very clean and spacious, the food is very good and it’s really easy to get in and out of DTLA.

load more ...

09/29/2021

-

Lizeth the lady at valet was really nice throughout our stay and helped us every time we needed something.

08/25/2021

-

Lizeth from valet was very helpful , and the valet team made our stay more pleasant.

08/24/2021

-

Valet guys always greet you with a smile and no request is too big.

08/10/2021

-

Shout out to Lizeth , eddie and chris from valet for helping us with our car.

07/26/2021

-

Upon arrival the valet greeted us kindly and when we walked in through the front doors of the hotel a young man at the front desk welcomed us enthusiastically.

load more ...

09/29/2021

-

All staff members were helpful and friendly.

09/29/2021

-

but the staff is really friendly and fast.

09/28/2021

-

The staff was very friendly and helpful.

09/25/2021

-

I think the receptionist realized the faux pas and was instantly friendly.

09/09/2021

-

Staff was helpful and friendly.

load more ...

09/08/2021

-

The check in was easy and efficient.

07/26/2021

-

The check in was quick and easy because of the professionalism of the staff.

03/08/2020

-

Check in was quick.

01/23/2020

-

Easy check in and out.

12/27/2019

-

Check in was quick and efficient.

load more ...

09/22/2021

-

Very comfortable hotel in a great location very close to Staples Center.

09/20/2021

-

Situated near the Staples Center and downtown Los Angeles, it made it easy to travel with Metrorail from the airport.

08/26/2021

-

Not only a wonderful location close to the Staples Center, LA Live and USC, it has two restaurants and a comfortable bar with friendly and helpful staff.

01/11/2020

-

Hotel Figueroa didn’t disappoint; close to the staples center and LAX, I loved the location.

12/18/2019

-

It’s close to the Staples Center, it’s amenities and the mall.

load more ...

07/30/2021

-

My room was small

05/30/2021

-

The rooms are small,

04/03/2020

-

The room may have been small

03/09/2020

-

Small rooms

03/09/2020

-

Our room was small and had no chair.

load more ...

(844) 631-0595

900 West Olympic Boulevard, Los Angeles, CA 90015-1338

JW Marriott Los Angeles L.A. LIVE

4.2

312 reviews

Trip advisor
check-in/out efficient
easy
staples-center proximity
microsoft-theater
location

08/06/2021

-

Right in the heart downtown at Staple Center, Microsoft Theater, LA Conv Center, etc.

07/28/2019

-

Staple Center, Microsoft theatre, and Wolf gang pick in the backyard.

07/18/2019

-

Beautiful 5 star hotel right next door to Staples Center, LA Live and Microsoft theater.

05/27/2019

-

It is convenient, if your attending something at the Staples Center, or Microsoft Theatre,

05/27/2019

-

From here you can walk to a variety of places in the downtown and it is extremely convenient to the Staples Center or the Microsoft Theater and we went to both during our stay.

load more ...

10/29/2020

-

Quick check in and clean tidy room.

02/29/2020

-

Check in was easy.

02/03/2020

-

Check in was quick and staff were friendly.

11/02/2019

-

Our check-in was easy and Elaine was the best!

07/30/2018

-

Quick check in.

load more ...

08/18/2021

-

The hotel charges a $32 daily resort fee with $20 that can be used towards food and beverage.

08/16/2021

-

There is a Ritz Carlton next door for twice the price.

08/08/2021

-

There’s an impressive collection of expensive cars that we got a chance to admire on our way out each time.

07/19/2021

-

We finally ordered two burgers…as it turned out for $30 each… without any customization options and way subpar compared to the price.

07/18/2021

-

but sadly here the rate is high.

load more ...

02/29/2020

-

I’ve stayed here several times over the last few years as it is one of the closest hotel offerings near the Staples Center and the Convention center, which are a quick stroll away.

02/26/2020

-

but doesnt feel like it and is close to Staples center (walking distance).

01/09/2020

-

It's in easy walking distance to the Staples Center and some good restaurants, making it a fun area to stay for a few days.

12/22/2019

-

This hotel was very comfortable in a great location near the Staples center, and provided a great food and beverage selection.

11/11/2019

-

Located in LA Live it is close to the Staples Center, the Grammy Museum and there are plenty of places to dine nearby.

load more ...

08/08/2021

-

Valet parking was efficient and easy to use.

06/12/2021

-

It was very easy to get to Manhattan Beach, Santa Monica, and horseback riding in Malibu.

12/27/2020

-

It was very relaxing and easy going.

02/29/2020

-

Check in was easy.

02/16/2020

-

Easy walk to everything.

load more ...

09/24/2021

-

Good location with a lot to do nearby

08/16/2021

-

Good location and exceptional value.

08/08/2021

-

Clean, hip, good location in DTLA with easy access to express ways.

08/06/2021

-

Of course with the location, hotel is expensive/pricey

07/03/2021

-

I attended a event at the staples center and this hotel is ideally located for doing anything in that area.

load more ...

08/18/2021

-

Getting charged for something I shouldn’t have and not getting any feedback for it is unacceptable.

05/05/2021

-

The rate was also very low and included $50 credit per night.

10/24/2020

-

There were only two Charge Point chargers.

02/17/2020

-

I also got a $20 credit for food which we also used for room service.

01/20/2020

-

Make sure you receive documentation that you truly did pay cash otherwise they will charge your room and there is absolutely nothing you can do about it.

load more ...

(213) 279-3532

1800 Argyle Ave, Los Angeles, CA 90028-5253

Kimpton Everly Hotel

4.5

466 reviews

Trip advisor
check-in/out efficient
easy
hollywood view
staff
hollywood proximity

08/28/2021

-

It was easy walking distance.

06/04/2021

-

Kudos to him because with all the craziness happening around the guy, he delivered great service and yet made it look so easy.

05/11/2021

-

Being just off the freeway made it easy to find and easy to get out and about - plus the Hollywood Walk of Fame is within walking distance of the hotel.

01/12/2021

-

Safe on site parking, and easy access to the freeway.

04/13/2020

-

While staying here we also visited Santa Monica by train from the metro which was very easy to use and we travelled up to sunset boulevard to visit the Rainbow bar and grill.

load more ...

08/28/2021

-

The room was clean and had a fantastic view of the Hollywood sign.

06/16/2021

-

We had an awesome room with a picture frame view of the Hollywood sign.

06/14/2021

-

N/A

06/12/2021

-

Our room had an awesome view of the Hollywood sign and the overall hotel was clean, modern and welcoming.

05/16/2021

-

Our room on 12th floor was modern and clean, and the view of the Hollywood sign was fantastic.

load more ...

08/17/2021

-

Parking is $49,00 +tax.

06/18/2021

-

We didn't know of any indoor parking close so we had to just let the vale park our vehicle.

01/19/2020

-

but if you can park on the road do (we sadly couldn’t find a space).

09/23/2019

-

Topped that off with $45 valet parking and its an expensive stay.

09/18/2019

-

Valet parking only.

load more ...

04/18/2021

-

but the hotels proximity to Hollywood strip makes that a fun way to ride around the scope out the scene if you’re not sure where to have dinner/clubs/etc.

01/12/2021

-

Location is great, near hollywood Blvd.

08/23/2020

-

Perfect location, great staff, spacy rooms and amazing view they have shampoos and needed amenities in the bathroom in bulk, they have detox water on the go also and the location is near Hollywood blvd

09/09/2019

-

Beautifully upgraded hotel within walking distance of what Hollywood blvd has to offer.

07/15/2019

-

but this is walkable to hollywood centre.

load more ...

01/15/2019

-

Check in and check out were easy.

10/02/2018

-

Check in was quick and easy.

08/26/2018

-

Check in was easy and we were informed of everything we needed to know, including complimentary drinks (wine and beer) for hotel guests from 5pm.

08/09/2018

-

Check in was quick and easy and were able to accommodate us checking in a few hours early!

01/31/2018

-

Check-in was easy, friendly and not fake.

load more ...

09/24/2021

-

But the valet staff, and Chris in particular, truly make the stay!

09/08/2021

-

The team at the front desk was incredible on our recent stay at the Everly.

09/01/2021

-

Staff was also very friendly.

08/30/2021

-

but Q at the front desk and Kevin at Jane Q really made it that much more lovely.

08/28/2021

-

The front desk staff were so friendly at checkin and we were able to get in our room early.

load more ...

08/17/2021

-

Staff friendly, charged credit card with items I didn’t buy (someone must have misused my room number), No response to calls and messages in this regard.

03/25/2021

-

The ability to cast my favorite shows from my devices to the TV, tons of items that you may have forgotten home are provided free of charge & my personal favorite is the ability to text the front desk and avoid those awkward phone calls.

10/19/2020

-

I was charged $900 for 2 days

02/24/2020

-

Only disappointing that a hotel of this calibre can charge guests without any prior agreement of an upsell fee.

01/17/2020

-

Their claw style tub is in the same shower area, so you can hold onto the tub for balance while showering?

load more ...

(213) 376-2600

899 Francisco St, Los Angeles, CA 90017-2534

Hotel Indigo Los Angeles Downtown, an IHG hotel

4.5

373 reviews

Trip advisor
check-in/out efficient
easy
staples-center proximity
modern
friendly

10/20/2020

-

Check in was easy.

02/03/2020

-

Restaurant food was very good and check-in/out was quick and efficient.

11/05/2019

-

Check in was quick .

09/05/2019

-

From the initial greeting in the hip lobby to the easy checkout, this hotel has it all.

08/04/2018

-

Checkin was quick and friendly and we did early arrival and our room was ready at 11 AM.

load more ...

09/05/2021

-

The AC (minisplit) also clearly hadn't been cleaned in some time; I got up on a chair to clean it, to wipe off some dust residue.

08/30/2021

-

The air conditioner unit.

08/26/2021

-

But $51 for overnight parking Beds very uncomfortable and terrible pillows-bring your own-noisy AC in room Terrible overall value for the price Do not recommend as I got no rest and very disappointed

08/26/2021

-

So needless to say we slept in a humid room.

06/28/2021

-

however the unit controlled appears to not have the “off” function activated.

load more ...

05/17/2021

-

It's modern while being practical, astounding service while not being intruding, trendy while being modern and most importantly clean at all times.

02/01/2021

-

but it did have an overall hip and modern vibe to it.

01/29/2021

-

The rooms are super clean and very modern, Great view of the city from almost every room.

01/06/2021

-

From the Valet parking, views, modern styling this hotel is setup to impress.

12/21/2020

-

The room was very nice, clean and modern.

load more ...

07/04/2021

-

Karla is very professional well suited and defined in all aspects of her duties with a touch of kindness so it's easy to talk to her genuinely, she takes care of any problems even before I can tell her, I am amazed!

02/01/2021

-

Upon arrival, valet was easy enough and the staff was efficient in taking my car.

10/20/2020

-

Check in was easy.

03/15/2020

-

Clean, good customer service, short walk to LA Live, easy to find off the highway, valet parking, restaurant was good, ala cart breakfast not too expensive (buffet was), uniquely decorated, quiet rooms

01/07/2020

-

Staples Center and concerts are easy access from this rather "hip" hotel.

load more ...

05/12/2021

-

We were within walking distance to Staples Center.

02/04/2020

-

It is close to the Staples Center and you can easily catch public transportation if you need to.

02/03/2020

-

Perfect location within minutes walking distance to Staples Center.

01/31/2020

-

It’s also very close to the Staples Center and walkable to a lot of restaurants.

12/30/2019

-

We love to live here because it is close to the staples Center and not far from citadel outlet.

load more ...

09/25/2021

-

Stuff is very friendly!

09/13/2021

-

The staff is friendly and accommodating, especially Ruben the bellmen!

09/02/2021

-

All the accommodations were clean and nice, staff super friendly,

08/18/2021

-

but he was very friendly and accommodating.

07/21/2021

-

Juan the Bellman ROCKS - friendly and so helpful with site seeing suggestions!

load more ...

07/06/2021

-

I returned the car to rental company and they did not charge anything.

01/07/2020

-

He stated that he had to charge a $100 fee for pet deposit.

12/30/2019

-

I called the hotel a few minutes ago to question the charge and you know what they said 'well, you lost the vouchers'.

12/19/2019

-

🤷🏽‍♀️ First they charged my credit card AFTER I checked out.

10/03/2019

-

Help push my car to garage to get a charge.

load more ...

(844) 631-0595

404 South Figueroa Street, Los Angeles, CA 90071

The Westin Bonaventure Hotel & Suites, Los Angeles

3.6

281 reviews

Trip advisor
check-in/out efficient
easy
city view
shop
convenient location

08/19/2021

-

Our room was so old and smelled of mold and mildew.

08/17/2021

-

but the bathroom had black mold in the shower.

07/28/2021

-

For being a non smoking hotel, the interior smells of burnt Marijuana.

06/29/2021

-

The room was basic and smelled like it was once a smoking room.

06/22/2021

-

We have never been around so much smoking!

load more ...

12/01/2019

-

Check in and check out were both very easy and fast, all staff I encountered were friendly and helpful.

11/14/2019

-

It's easy to see how 20 years ago, this might have been an interesting place to stay.

09/07/2019

-

but it’s a piece of paper, easy to lose or leave behind and he had a computer right in front of him to pull up anything he needed.

08/06/2019

-

The staff was very helpful and checking in was quick and easy the front desk staff was very informative about attractions!

07/14/2019

-

Check in was easy, Lourdes assisted us and was generous enough to upgrade our double standard room to a king with with a fantastic view of the city.

load more ...

03/28/2021

-

I choose to stay here for the reason that it’s most convenient to all the location I have to do.

10/21/2020

-

Train station 3 and 5 blocks away - catch the train to go hang out in Hollywood, we did, 3 times.

09/28/2020

-

Because of COVID you have to schedule pool time (2-hr blocks) and housekeeping to come to your room.

03/08/2020

-

The hotel is close to many amenities needed and only 3 blocks from the metro station.

02/19/2020

-

It was part of the hotel block available for the conference.

load more ...

01/23/2021

-

PROS: fantastic city views, good downtown location, friendly staff, late check out possible.

09/28/2020

-

Overall, our room was clean and the city view was amazing.

12/29/2019

-

While the hotel was completely booked, they accommodated our request and had our room ready with City view.

12/06/2019

-

but small with great views of the city lights.

09/07/2019

-

Then the red tower has a bar at on the top floor that rotates with full views of the city.

load more ...

08/31/2021

-

Overpriced guest parking.

08/17/2021

-

Also, if you have a larger vehicle I just wanted to point out that their parking garage only has a 6’0 clearance.

06/29/2021

-

The parking garage is super expensive and it was actually full part of our stay so we had to look elsewhere to park.

06/22/2021

-

There's no staff, no service, nothing is open, most of the building is empty, nowhere to park (you have to go across the street

04/24/2021

-

Took 30 mins to find parking lot due to street construction.

load more ...

12/01/2019

-

Check in and check out were both very easy and fast, all staff I encountered were friendly and helpful.

07/14/2019

-

Check in was easy, Lourdes assisted us and was generous enough to upgrade our double standard room to a king with with a fantastic view of the city.

06/26/2018

-

Check in was quick.

05/04/2018

-

Checkin was easy.

03/20/2018

-

Check-in was easy and my room was ready.

load more ...

08/31/2021

-

Front desk staff paid no attention when we checked in.

06/29/2021

-

It's hard to believe it's part of the Westin hotel chain and it's ridiculously overpriced for what you get.

03/27/2021

-

Worst part of our stat was the parking lot price, my car paid 50% of the cost of my room per night.

01/23/2021

-

Almost $50 PER NIGHT parking fee applies!

03/12/2020

-

It was not worth the cost.

load more ...

03/02/2020

-

The elevators don’t stop on some of the even numbered lower floors (where the fitness center, sky bridges, and some shops are located) so use the escalators to get back to a floor the elevator services.

10/15/2019

-

We enjoyed numerous restaurants on site, including the tiered coffee shop just off the main entrance and lobby, as well as the top floor LA Prime steakhouse!

09/02/2019

-

Many shops and restaurants nearby, I would definitely recommend it for a short stay in L.A.

08/21/2019

-

There are quite a few restaurants and shops on site.

08/06/2019

-

You can walk across the street on Figueroa to pay 50% less at an actual Starbucks shop. FYI.

load more ...

(800) 578-2900

251 S Olive St, Los Angeles, CA 90012-3002

Omni Los Angeles at California Plaza

4.3

217 reviews

Trip advisor
check-in/out efficient
easy
market access
disney-concert-hall proximity
the-music-center

12/11/2019

-

Close to the Disney Concert Hall and only a couple blocks away from Union Market.

11/18/2019

-

LA’s Grand Central Market is a short walk away which provides a number of options for food and drink.

09/24/2019

-

Take the little incline down to Central Market, you can eat all your meals there.

09/08/2019

-

I ended up dining in various restaurants in the nearby Grand Central Market which is eclectic and casual.

07/15/2019

-

Great Location, walking distance to many attractions, Disney Concert Hall, The Broad, Museum of Modern Art, downtown, Grand Central Market etc.

load more ...

02/03/2020

-

It's easy walking distance to The Broad Museum, MOCA, Disney Hall and the Music Center.

12/07/2019

-

The Omni is within a few blocks of the Music Center, which includes Disney Concert Hall, Doris Chandler Pavilion, Mark Taper Forum & Ahmanson Theatre.

09/07/2019

-

This Omni Hotel is located just a block or so from Disney Concert Hall and the Music Center.

05/26/2019

-

You can easily walk to Disney Hall, The Broad Museum, The Moca, Angels Flight, The Music Center, as well as a number of fine restaurants and bars.

12/30/2018

-

Close to Angel's Flight, Grand Central Market, Disney Hall, top restaurants, and the Music Center.

load more ...

04/25/2021

-

You can’t fault hotel for rude patrons who smoke.

02/18/2021

-

The smell is overpowering.

09/28/2020

-

The cigarette/weed smell was faint.

01/02/2020

-

The smell to weed lingered for hours?

10/26/2019

-

however entering the room it smelt of musk.

load more ...

05/30/2021

-

It's easy o get to anywhere downtown from the Omni.

09/28/2020

-

Check in was quick, easy.

02/03/2020

-

It's easy walking distance to The Broad Museum, MOCA, Disney Hall and the Music Center.

11/24/2019

-

Easy walk to nearby restaurants & shopping.

09/08/2019

-

It is well located with easy access to restaurants and transportation.

load more ...

08/23/2021

-

I will start with the check-inn, today it becomes clear to me that I was charged 3 times for a deposit - first for 269.48 $ - according to the receptionist this amount is denied, and 2 more charges for 200 $ - this is unacceptable.

07/26/2021

-

They also charged $52/day for parking.

08/31/2020

-

It took a couple of days to reverse the additional day they charged me withholding payment.

01/07/2020

-

He was trying really hard to get the charge reversed before he left after checkout,

01/02/2020

-

There are too many miscellaneous charges you cannot opt out of ($25 for a destination charge) and the only option for parking is valet parking.

load more ...

07/26/2021

-

Our room rate was $215/night. But.

08/31/2020

-

Booked reservation through Hotwire.com, amount paid already included taxes

01/31/2020

-

but not with my wife for a vacation as she has much higher standards than me at that price point.

01/22/2020

-

about $30 in local taxes (obviously not controlled by the hotel), another $30 in "destination fees" (not disclosed at the time of reservation).

01/07/2020

-

In another incident, I saw that they charged a man twice because he paid cash when he first checked in,

load more ...

09/28/2020

-

Check in was quick, easy.

03/28/2019

-

Easy check in/out .

11/04/2018

-

Check in is easy and friendly.

10/29/2018

-

Very easy check-in & eventual check-out on the Lobby level which also has some comfortable lounge areas, business center, ATM.

10/26/2018

-

Check-in/out was quick.

load more ...

02/06/2020

-

Walking distance to Walt Disney Concert Hall, LA Music Center, Broad Museum, Museum of Contemporary Art.

12/11/2019

-

Close to the Disney Concert Hall and only a couple blocks away from Union Market.

03/23/2019

-

Clean, quiet, considerate and in walking distance to Disney Concert Hall, with its fabulous acoustics and amazing architecture.

02/26/2019

-

We wanted to be walking distance to the Disney Concert Hall - we couldn't have been closer - two blocks.

12/31/2018

-

The hotel is located near the Disney Concert Hall,not far from the modern art museum, and the library.

load more ...