reception, breakfast, room services) compared to past 2-3 years.

but this one has the best breakfast omelette cooking assembly line:  kudos to the kitchen and dinning area team!!!

We really enjoyed our made-to-order breakfast buffet meals.

Breakfast was great, there was a nice spread and the staff were all extremely friendly and pleasant.

The rooms are very clean, complimentary breakfast and evening cocktails and snacks they serve were yummy.

Breakfast was decent and included in the price.

The number of staff during breakfast time was increased which improved improved the experience of breakfast experience despite very crowded week-ends.

Breakfast makes it a bit more economical than other nearby places.

The good:  
Easy check-in
Beautiful lobby w/koi fish pond and waterfall
Breakfast was great!

The hours of breakfast and happy hour are way to early.

The lobby is great with the coy pond, happy hour drinks/apps and a full hot breakfast with lots of seating.

Excellent service at the hotel excellent room and the breakfast was more than excellent you feels the welcome from the people at the hotel.

We were attending a family wedding and the hotel was very accommodating with spacious rooms, lobby area, and breakfast was very good.

Got an extra charge for selecting a room at early check in.

Elevator smelled horrible.they charge 100 deposit each night you stay.

but maybe a partial credit, or a credit for a future stay.

Down fall they charge additional $26 for parking per night which they deduct from $200 deposit Fee.

Not enough outlets, nothing by night stands to charge your devices.

A week after I checked out, the hotel charged me $750 for a broken tv.

and soon after we checked out on feb 20, we got over charge 50 dollars.

The only recommendation is usb outlets or plugs to charge phones with cables only.

The rooms definitely need a refresh, not up to modern standards in terms of lighting or other amenities like charging stations etc.

My only issues were the high charge for parking and WiFi.

but always bothers me that a hotel you are staying at charges you to park there.

They also notify you at checkin that they are going to charge 21 dollars a day to park at their place or you can park across the street, as they told us.

Also parked a rental car for 3 days and had charge come through in middle of the night that looks like they charged many more days

There is no phone charging outlet near the bed.

Oh and the Hilton next door charged my card to another guests room.

but need a refresh and some more amenities like charging outlets, improved layouts, new furniture and decor.

), and the usual gouging for $21 parking, and the $3.50 charge if you open the 12oz bottle of Evian on the wet bar--though they do warn about that charge.

Finally, they overcharged me for parking (which had been included in my AAA rate) and it was multiple phone calls to clear it up.

Key card did not work well in the parking garage.

The free morning breakfast is the best we’ve had from hotels that offer free breakfasts.

The made to order complimentary breakfast each morning was a big saving in our trip, and we really enjoyed it.

We took the park and stay rate which saved us a few bucks a day over the basic AAA rate
  The best part of this hotel is its free breakfasts, which you won't find at other chain motels.

Complementary breakfast was well stocked with very short lines for service.

The complimentary breakfast was better than I expected.

Great location, excellent complimentary breakfast.

Complimentary Breakfast is a good feature.

Helpful staff, and a delicious complementary breakfast to go if desired.

Daisy and Romero were amazing for the complimentary breakfast.

The complementary breakfast is a full on breakfast buffet with the staff always been extremely pleasant and helpful.

Free buffet breakfast and free happy hour the night before 530pm-730pm when you check in and each evening.

And in typical Embassy Suites style, free cook-to-order omelettes and free evening drinks.

The complimentary breakfast was very good.

But the room was clean, the free breakfast good and the beds comfortable.

Unbelievable free breakfast very delicious.

Very upscale hotel with suite instead of room + hot buffet breakfast included.

We thoroughly enjoyed the complimentary breakfast - it was excellent!

Great location, wonderful complimentary breakfast with made to order omelets, and all the amenities you could want.

The complimentary breakfast far exceeded our expectations.

The omelet station always had a line which was very long at times.

The staffs behind the bars and the omelet stations were fantastic.

There is the standard breakfast buffet (yawn) those this is supplemented with a cooked to order omelet station which is a plus.Either I did not do the exhaustive examination that some of these reviewers did or some renovation has been done since.

An omelet bar, an area with just the eggs, meat potatoes and usually pre made pancakes or half waffles.

Chef cooking omelets and wiping sweat off of his forehead.

The omelet cook knew some sign language which is super cool and impressed by deaf adult daughter.

In the morning we took advantage of the breakfast which featured eggs, bacon, sausage, cereal, omelets and other treats.

The free breakfast is excellent with the made to order omelets.

A couple of positives: good breakfast every morning with a design your own omelet station.

Breakfast was great; the omelet station was a hit.

Best Value in Southern CA for Comfortable Rooms and Amenities, Including First Class Breakfast:  Omelet Line or Full Buffet.

Breakfast was probably highlight -
The cook making the omelets was very nice.

There’s an omelet bar, an oatmeal bar with about a dozen choices of mix-ins.

The complimentary hot breakfast is fantastic, as it features made to order omelets, pastries, fruits, and hot/cold beverages.

Everything about this Embassy was terrific the staff, the suite, and the breakfast was outstanding definitely recommend the omelet.

The free breakfast included made to order eggs and omelets, bacon, sausage, hashbrowns, continental pastries and muffins, croissants, toast, bagels, hot and cold cereal and juice and coffee.

Breakfast was included and similar to other Embassy Suites with omelet station and great selection of food.

Breakfast was great with made to order omelets and good variety of food and drink.

It has a sewer problem told the manager and he was not concerned.

Leaks from the bathroom faucet and under the sink left the vanity and floor soaked, the bathroom hook fell out of the wall when a towel was hung up, the sheer curtains in the bedroom were literally in shreds, and the couch smelled so bad I couldn’t bear to sit on it.

butt and the fact that we did not ever hear from the managers manager, whatever that is, I feel really shows that they just don’t care about their customers.

but the underground parking is a bit tight and smells like a sewer so beware of that.

Toilet was extremely filthy under the rim which you could see from entering the bathroom.

Clump of hair was found in shower and sink wouldn’t drain.

Phone in the sitting area didn't work and the sink in the bathroom would fill up and just a slow drain.

My room had urine smell and no one has fixed it during our stay despite asking for it a few times.

The parking garage is disgusting and the facilities in general are below standard for a hotel of this price in Glendale.

The vent in the shower was absolutely disgusting full of dust.

Upon checking into my room that was supposed to be sanitized because of Covid, I found crumbs on the sofa cushions, and when I lifted the cushions to open the sofa bed there were even more crumbs! Disgusting!!

Sewage water came up through the bar sink at midnight, leaving a putrid smell and destroying several of our groceries.

There was a sewer smell in both our rooms, elevator and parking garage.

Also great touch with the happy hour from 5:30 to 7:30 to get a couple of drinks at the bar and have some snacks.

The bar and restaurant were good and whilst we missed the evening reception most nights it looked like a lovely setup   themed each night in a fun way.

The bar was a welcome spot after waiting two hours to get our of the Dodgers Stadium parking lot.

And the bar staff and host were always happy and friendly.

The managers reception was good and included unlimited free drinks from the bar as well as a buffet of carrot and celery sticks, broccoli, olives,  pretzels, chips, dips, and dessert squares.

but other hotels have upped their game in customer service and the bar is higher.

Again, if you are by yourself and want to eat at the bar.

The bar staff was friendly and efficient.

There was also a happy hour in the bar area that was phenomenal.

We had wonderful service from the bar staff at night after coming back from dinner every evening,

Priscilla went above and beyond to open the bar just for us, sold us cold beverages and gave us free snacks, all with a smile -- very pleasant and helpful.

Embassy Suites by Hilton Los Angeles Glendale

smell

creditcard

free breakfast

the-bar

omelet

Fresh prepared breakfast and helpful staff.

Breakfast is very good and free there is a lot if choice.

My mother in law has a scooter and she enjoyed how big the roll in shower was also.

but they look great and the complimentary breakfast was a very welcome surprise.

but one where free breakfast is helpful - It always feels nice to wake up and not have to get up, fully dressed and trudge out looking for a place to eat where you'll probably end up spending $50 - $60

No complaints about the quality either - its pretty good and free!

We felt the price we paid for our stay was very reasonable and the only thing I can fault is the breakfast.

Breakfast was decent and many options for dietary preferences.

Very close to local shops if you forget anything! They also have a nice and convenient breakfast available if that's something you look for in a hotel (eggs, potatoes, ham, bagels, toast, cereal, yogurt, etc.)

You are in the perfect location with public transport right outside your door if needed! Staff are always ready to assist, breakfast is great (and free!)

Breakfast was a great selection of pasties, bread, cakes, fruit, cereal, cooked items + yoghurts, it made a great start to the day.

We loved the DIY breakfast where selection and service were great - breakfast room is a little small so you sometimes had to wait for a table at peak times

There are 2 breakfast rooms and the staff is friendly and goes out of their way to make your stay pleasant.

The room was clean, the bed was very comfortable, and the breakfast was fantastic!

The pool was heated and surrounded by flowers, lovely patios and terraces reminiscent of an Italian Villa.

The front desk was very welcoming and helpful and there is a gorgeous view of beautiful flowers and plants by the pool.

The property is covered with beautiful flowers and has a gorgeous pool.

The pool is beautiful and the flowers make for a great relaxing experience.

Our room was lovely, very big with two beds (which were very comfy indeed) a kitchenette and it overlooked the beautiful pool area which was surrounded with gorgeous pink flowers.

Swimming pool is superb, with flowers all around, very pleasant experience.

The patio with swimming pool is surrounded by beautiful flowers and is a relatively quiet place in this loud and busy city.

The pool area is absolutely spectacular with beautiful flowers all around and everything was so convenient.

Trees and flowers surrounding the courtyard pool area made hanging out poolside each day very appealing.

I loved opening the window and smelling the beautiful flowers that surrounded our windows!

If you find yourself just wanting to relax for an afternoon in the hotel that is no problem because they have a private swimming pool which is surrounded by beautiful flowers and plants (it doesn’t  feel like sitting around a hotel pool in the middle of LA).

The flowers that wrap around the pool are just beautiful!

10/10 for location, same for pool area which is full of flowers and peaceful setting.

The pool is beautiful with lots of flowers and great lounge chairs.

I love the pool in the middle with the beautiful plants and flowers.

We would come out and watch the hummingbirds feed on the flowers.

With the swimming pool area into a gorgeous garden with beautiful flowers and lovely palms, this hotel is the perfect match between relax and the vibrant lifestyle of the city.

Had a great room with breakfast included at a reasonable price found on Hotels.com.

There is also a free breakfast in the dining room, which is well-attended and generous.

They offered complimentary breakfast, which was delicious!

Good location, walking distance to several restaurants, free continental breakfast, beautiful outdoor pool, gym, comfortable room for up to 4 peopke, courteous and helpful staff.

There was a complimentary breakfast which we had most mornings of our stay, sadly for us as vegans there wasn't a huge option

I found there to be plenty of options, and i'd rather have this free breakfast which sets me up for the day.

Good location and amenities, free breakfast, great tour of L.A. arranged by front desk staff.

Complimentary breakfast was ok, not great

Breakfast included and a good selection of food and drinks.

The included breakfast was well served in more upscale facilities than normal for this level of hotel.

Breakfast was included.. the food was good, lots of choices, the coffee was great, the breakfast room was beautifully decorated and very inviting and warm.

The balcony was beautiful and we drank wine at night looking at the views, and then enjoyed the included breakfast  there the next morning.

The pool area is really nice and relaxing.

At night we sat in the pool area to relax, it is a cozy pool area,

The pool was warm temperature, and it felt like I was in Italy enjoying the Cherry blossoms and other beautiful plants in the garden near pool area.

Pool area image came handful on making a decision.

Place was great- They could clean the pool area a little more or tell people to clean up after them selves.

The pool area is perfect with beautiful shaded seating areas.

Best Western Sunset Strip is centrally located and offers comfortable rooms and a beautiful pool area.

Pool area was tropical looking with plenty of room to sit around the area.

The hotel is basic and clean with a nice pool area.

One of their rooms had doors that open up to the pool area.

The pool area is lovely and definitely a gem of the hotel.

The pool area was beautiful and it definitely gave L.A. vibes.

The pool area is very pretty with many configurations of seating and a lot of lovely plantings.

Pool area very nice - was chilly so didn't use

Room was nice, bathroom spacious, pool area lovely. Just needs some serious updating in some areas (especially the very ropey elevators)

Pretty pool area and useful vending machines!

Cons: the place smells so strongly of some kind of chemical.

Carpets old and smelly, breakfast was limited and paper plates plastic knifes and forks.

Unfortunately the area was smelling of weed as some guests used the back area to smoke in.

however the new room smelt a little fusty, hotel reception sofa and rug is dirty, staff require more customer service training.

On the flip side, customer service was rather cold, and in spite of upgrades, this is an old building with a funky smell from the lobby to the rooms.

There is a horrible old carpet smell throughout building - distinct wet/old smell - in the room and halls - it badly needs replacing.

The tiles in the swimming pool were filthy you could wipe the dirt of with your hands, see attached photo.

Had a bug in my bed, pullout bed had a downward incline where your head was lower than your legs, breakfast lacked a variety of foods and lobby had a musty horrible smell.

Only things we had issues with were the HVAC system which seemed a bit dated, and a musty smell in the hotel room and throughout the halls.

The air conditioning/heating wall unit was absolutely filthy.

butt to prop items to hold your cord.into the plug.

The cigarette smoke would permeate the halls.

-The BREAKFAST is yet another bait and switch - they offer disgusting moldy 25 cent pre packed muffins with NO COFFEE and call it breakfast.

butt germs all over the place and no one said a word.

One on of the tables by the couch, there was some gross residue that wasn't wiped down by housekeeping--though it was not visible until we saw it on the wiping cloth.

although it was dark and felt smaller than room 212, it smelt fine so we accepted it.

but only disappointment was that despite the hotel being non smoking, someone before us had flouted the rules!

The pool area is lovely , sadly some people ignore the no smoking policy,

So it is a rather dirty and smelly area(urine etc.

Breakfast among the worst in my entire life, just packed food on board plates.

we constantly had to ask for more plates cutlery and food they couldn't keep up with the demand.

The use of single use/disposable paper plates and cutlery seems wasteful.

No restaurant or bar, breakfast is served on paper plates with plastic cutlery in a cramped room that struggles to cope with the amount of guests staying, we had to clear our table when we had finshed and put the used plates, cutlery and waste food in an overflowing bin, see photo.

but you could take your tray up to 4th floor breakfast room where there was more seating up there ,the main breakfast room was floor 3 street level, we didn’t need to go to floor 4 as we always got a table.

Paying $300 a night should entitle us to more than disposable cutlery and plates.

but is served with paper plates and plastic cutlery.

however even my children commented on the use of plastic plates and cutlery as environmentally unfriendly!

but what is with the paper plates and plastic knives and forks.

The most unusual thing was the use of paper plates and plastic utensils for breakfast.

The only thing that could be improved would be the use of paper plates and cups for breakfast.

but they had paper plates and plastic cutlery which I found a bit strange but all in all was a good enjoyable stay

Very basic breakfast and disposable plates and cutlery.

however the food is very average and served on paper plates.

By this I mean - cups provided in room were of the disposable variety, and individually wrapped in plastic bags; all of the eating utensils, plates, and cups at breakfast were disposable as well.

One thing i did not like was having to use paper plates, plastic knife, folk, spoon, and paper cups.

Do not expect to use the kitchen since it is empty (no cups, no plates, nothing.

Would not stay again because breakfast food tasteless and paper plates even if free.

Best Western Plus Sunset Plaza Hotel

utensil

pool area

flowers

On the positive side, the staff is very friendly and welcoming, the room service breakfast was great, and the room overall was comfortable.

The rooftop pool and complimentary buffet breakfast were great bonuses.

Excellent food in the Boxwood and good breakfast.

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