We also enjoyed walking through there; the hotel is within walking distance from the beautiful City Hall as well as lots of dining and shopping options.

The wedding was held nearby at city hall so we walked over there with Suki in tow.

The hotel is on a big block with an interior courtyard that is adjacent to the impressive city hall dome.

Room #839 this time, with a nice view of the Pasadena City Hall.

After around 8pm, City Hall lights up and offers a great view.

@ An Asian Museum and City Hall are close.We were in for the CrueleFest concert at the Rose-bowl.

The best part about this hotel is its location, which is across the street from city hall and walking distance to many shops and restaurants.

The property is very convenient to the scenic City Hall area and there's a service station (AM/PM) nearby .

The City Hall at night is also a great attraction.

but all was quiet by 10pm
Hotel is close walking to old downtown, and cutting through city hall makes quick work of it, too.

I booked as a Marriott Bonvoy and was given a room away from the elevators facing the back of the hotel and Pasadena City Hall (I believe).

Well maintained and good service, nice in house restaurant and adjoining the entire City Hall complex with restaurants and bar.

The pool and hot tub provide incredible views of the city hall and downtown area.

There are a lot of historical buildings in the area such as the city hall building and a couple of churches all of which are very close by.

The hotel is clean, updated, and the pool overlooks Pasadena City Hall.

The hotel had a beautiful outdoor eating area and gardens, and we were right next to the beautiful Pasadena City Hall.

We had a nice view of mission like city hall.

Nice location, near restaurants, shopping, with great views of City Hall.

location is great and has a beautiful courtyard next to city hall.

The view of City Hall is absolutely outstanding, and the outline of City Hall on the blinds was such a charming touch.

Starbucks coffee in the rooms and beds were so comfortable we arrived and lay down for a moment and didn’t want to get back up again!

This room has nice views, comfortable beds and good service.

On the plus side, the bed is comfortable, the bar and valet staff are friendly.

The pros were the comfortable beds, modern decor and location.

Aside from that, the actual bed is very comfortable.

The reason to stay is the extremely comfortable 
Beds with 4 pillows each and a duvet.

but nice, clean and the bed was very comfortable.

The rooms are well appointed with comfortable beds, plenty of technology power stations and ample closet space.

The room was nice and clean; comfortable bed; normal size bath with good lighting and both a handheld device and a rain shower head.

Modern rooms with comfortable beds and very plush towels.

I stayed here for two nights, Personnel on check in desk were very nice, the room is clean, love the bed and pillows very comfortable, nice size room, and location is great close to old downtown and museums overall a great experience, I really recommend this hotel.

Very spacious, a/c was very quiet, huge walk in shower, comfortable bed, and Starbucks coffee in room!

The bed was especially comfortable, maybe one of the most comfortable I have ever had at a hotel.

Rooms were well appointed, nice bathroom, comfy bed, only negative was not enough drawer space.

They triple charged me for one valet service.

We were charged twice for the same night.

If you like dirty rooms, unexpected construction, and being charged an extra $300 above what’s on your receipt - this is the hotel for you.

It's a ChargePoint charger so it's slow and about $1 per hour to charge.

I had to call three times to get the charges to my family reversed, because they claimed it was taken care of when it wasn't.

Also was emphatic that NO ONE would let me in without an actual plastic card.

A couple of days after checking into the rooms, I noticed there was a charge on my credit card for $247.

Would never stay here again and working on disputing the charges to get funds back.

Upon checking out, there was no $2 balance.

I was not made aware of this charge nor was I give.

although more incidental charges than in years past.

I really do not believe a Westin/Marriot property would allow this and still charge.

I returned at 10pm to find a card on my door stating engineering visited and solved the A/C issue.

Appalled, I went over and asked why they were charging for water.

I was told the only thing they could do was give us 1/2 off the valet charge.

I pointed out that this had happened the day after Christmas, when my laptop was in my room, my son’s new iPad, cash, gift cards, etc.

They could have waived one night of valet parking charges or made some other overture,

I was overcharged at least $20 a night, no apology, no communication, they charged $40 over the quoted rate.

Long story short, after speaking with BONVOY, only the GM could honor the money paid as a credit to the same priced uncanceled room.

Best location in Pasadena and the staff is amazing.

The staff (especially Tara) was extremely accommodating, the room was comfortable and immaculate, the location was amazing as there was so much to walk to, and the grounds were gorgeous especially with the Christmas decorations that were just being placed.

The location is great, conveniently located.

even though it was not in the location we liked.

Rooms are basic and hotel is in a good location, 

This is also a great hotel to host your wedding if you're in need of finding a good location.

This is a great location for hitting up local dining spots on foot.

This hotel is ideally located just blocks from the heart of downtown Pasadena.

Location perfect and interior and exterior first class.

Overall for a business-type hotel, with an excellent location and easy access to restaurants within 2 blocks, I would recommend it.

The hotel is connected to the Plaza in downtown Pasadena so it is located in the walking distance to all of Pas.

Location (Weight: Low):  The location is quite nice.

The location, room, and staff assured me I made the right choice.

The Pasadena Westin is conveniently located to old town Pasadena and close enough to the Huntington library and Norton Simon museum.

Great location easy walk to Old Town Pasadena.

We loved the location next to the civic center and an easy walk to all the shops and restaurants.

The Westin Pasadena was an absolute pleasure.

My stay started well and with all the good Pasadena food options a short walk away, the evenings have ended well too.

We stay in Pasadena frequently for date nights.

The Pasadena streets outside tend to sparkle like glitter makeup at night.

On this visit to the Westin Pasadena, she got nothing

In other news Pasadena Hotel Resort was all I needed for welcoming hospitality and service- apparently they didn’t get her memo .

Lovely facilities, Westin Pasadena — NOT!

If you plan to visit Pasadena, I would recommend this place.

The building looks like a historical building and it is connected to an area that leads to City Hall that is the go to spot for photos if you are in Pasadena.

My husband and I stayed at the Pasadena Westin while we had my my mom and family staying in our home for my mother’s 80 th bday celebration.

The Westin Pasadena was an overall good experience.

The Pasadena Westin is well situated with truly lovely decor and an absolutely charming courtyard cafe/bar area.

I've been returning to the Westin Pasadena for years while visiting family in the area.

A nice time in Pasadena and the Westin made it worth the  jaunt!

I have not partook in the hotel restaurant as Pasadena has so damn many great restaurants.

I recently stayed at the Westin Pasadena and my experience was wonderful.

We were told that they will call us when the room is ready.

Ant the worst was that a left and expensive blouse in my room and made five phone calls to staff, housekeeping and the hotel manager.

Front desk had no discretion to correct the error while we were still at the property and referred us to accounting, and after multiple unreturned calls over a 7 day period, I had to rely on the Bonvoy Ambassador desk for help.

Were told to call tech support for wifi access and that they knew about the safe

The phones were ringing and the guests not sleeping, 
while our next door neighbors continued their shrieking.

- Business center is in the “Living Room” area of the lobby, where the music is too loud to have a work call.

We were told we would receive a call back with that information— ANOTHER LIE!!!!

I spent hours on the phone and via email to move my reservation by 1 day only for 1 of the rooms out of 2.

We call the front desk, and Chris answered and I'm like hey I think I talked to you last night about the shower and we just tried to shower again and it's still messed up!

My only gripe is housekeeping hours, in that I left my iphone charger in the room and when I realized I had done so at 5 PM on the afternoon of check out, that department handling lost & found had already closed for the night.

At each pool visit, I had to call the hotel from my cell to request pool towels and then hover until they arrived so they other pool goers would not grab them all.

I explained what Bobby had said to us on the phone, and apparently he told the manager that he never told us the jacuzzi was open.

After that time calling, I was always redirected to voicemail.

I called their manager and left a message and he never even gave me the courtesy of calling me back.

Lovely hotel, gorgeous holiday decorations, excellent on-site restaurant and a super helpful staff!

2)Not a lot of breakfast amenities; you can eat at the restaurant,

The restaurant staff could not have been better.

We love the location it is walking distances from all the restaurants we like.

On the plus side, the restaurant staff are great.

A friend of mine was staying here and I met her for dinner and drinks after work.

The restaurant and Norman were outstanding.

We had previously left our dog for 3 hours at a time when we went out for a meal or tour and she was fine.

The front desk agent suggested I work in the restaurant where the music is lower, or advised me to take any work-related calls outside.

I informed Natalie that this was of no help to me, as I had nowhere to get ready for my own rehearsal dinner.

Highlight again was Norman in the restaurant.

The only shining start is the hotel restaurant which had wonderful service and food/ drinks, especially Norman and Cesar.

There are also many restaurants on Colorado that's within minutes of walking distance.

There was breakfast available, and the fruit salad which came with the continental breakfast was very good.

Tae LaVit was truly an asset to the front desk staff.

Andrea was efficient yet friendly and helpful.

The front desk staff had zero abilities to make customers happy and were totally mismanaged.

The staff at the front desk were so friendly.

First, I must say that the front-desk staff was friendly and professional (and the room was clean, and acceptable)

Such a great personality and gave great service.

We were checked in and out by the friendly and helpful staff.

When I asked questions/ for help the staff was so unbothered.

Beautiful hotel, friendly, helpful staff!!

At checkout her husband brought this up with the front desk.

We have Ambassador status and we were upgraded to The Palm Suite, good enough to have a name on a placard outside the suite door.

Everything spotlessly clean, every single person who worked there was pleasant and kind and nothing was too much trouble.

Everything walkable - great restaurants and Starbucks for we addicts….love this hotel, will be back - $22 valet parking is best deal in town!

The parking valet took my car keys and I asked for change for a $10 to give he and the other valet a tip and he kept the entire thing for them both.

Used valet parking every day and they were all courteous and fairly efficient.

The valet parking staff at the hotel was great.

Nice pool area, room was clean, fresh, valet parking perfect and staff spot on and friendly.

Our experience with individual staffers was top-notch - check-in, valet parking, gift shop, bartenders & servers all warm, friendly, professional and efficient.

The valet parking and concierge were most cordial, the saving grace of our 3 night stay.

the hotel and unless you plan to keep your car in the garage for your entire stay (no in/out privileges) - spend the the extra dollars and go with valet parking.

There were several people that appeared to be parking valet.

Any time I wanted to get my car those guys at valet parking got it for me in less than few min( thanks you ).

Valet parking is an incredibly reasonable $17 a night and the valet guys were great.

The Huntington is a drive away (the valet parking at the hotel is 17 dollars a night and extremely efficient)

Reasonably valet parking or self parking available.

Valet parking was very efficient and very reasonably priced.

I recommend Valet parking because easier.

The gym was fairly modern, and the outdoor pool had a nice view.

The room we received was a room on the 9th floor with a view of the nearby parking garage.

Our room on the 9th floor gave us views of the San Gabriel Mountains and City Buildings.

I've stayed in rooms throughout the hotel and while some are nicely spacious or offer nice views of city hall or the mountains, others are definitely noisy, darker, and less scenic (especially those near the pool or overlooking the central driveway of the hotel).

Besides the unfortunate circumstance, the room was nice with a view.

22 Fudasho, Santa Monica Theater Arts And Choral, Skyone Celebrity Wax Museum, Gold’s Gym, Omura, Bodega Wine Bar Santa Monica, Venice Canals Walkway, Chiat-Day Building, Mo's Place, Mandala, Be Crystal Clear, Venice Beach, Venice Beach Boardwalk, Venice Beach mural, The Harbor Room, The Nail Spa, OnRope Consulting, Coyote Hills Golf Course, Sakya Buddhist Center, Fedora Primo, Pedal or Not.

Our room had a lovely Mountain View and had everything we needed.

although it had a beautiful view from the deck needs an update.

I loved the property, the outside garden and fountains near the breakfast patio and the pool area that overlooked the city!

Was given a great room, #1247, with a really nice view of the Pasadena City Hall (probably due to Platinum Elite Status).

The pool on the 4th floor as a gorgeous view

I absolutely loved the pool and hot tub and the mountain views.

Right downtown, with amazing views of all of Pasadena.

The Westin Pasadena

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comfortable bed

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pasadena

city-hall

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Clean comfortable rooms, friendly helpful staff. everyone!

The room was clean and the in room amenities good.

An excellent, pleasant staff and clean and comfortable rooms with nice amenities are an added bonus!

The room was clean, housekeeping was accommodating, the front desk staff was friendly, kind, helpful and courteous.

The motel has an mid-century modern feel (in a good way) and offers a clean, quiet, comfortable, cute, and well positioned place to stay.

The rooms were well maintained, the hotel cleaning crews were friendly, helpful and had showed high standards or cleanliness through out the property.

Hotel has a great mid-century vibe yet is super clean and modern with everything one could want inside, including the artwork, design and super cleanliness and comfortable bed.

The rooms are very clean and well appointed with a comfortable bed and pillows.

From the courteous and helpful staff to the cleanliness, and the comfort of the facility -- all was top notch!

Always comfortable, clean, accessible, friendly and professional.

Everything was clean and it was an easy drive to Universal Studios in  the morning.

Very clean and colorful rooms with your usual amenities.

This is a quant and clean hotel with spacious rooms.

Wow this place was so clean, safe, updated, and close to great food.

Really, really comfortable bed and really, really clean room.

Cement floors in our ground level room (sparkling clean), perfect climate controls, LOTS of counter space, a very comfortable bed, an awesome luxury coffee maker in the lobby, morning sweets, and a delightfully cute/clean/warm pool to get a quick respite before dinner.

The staff was nice and the bed were very comfortable.

The staff is friendly, rooms & beds are comfortable and the bonus is the beverage machine in the lobby!

We stayed here before we left from the Burbank airport and enjoyed a great cappuccino from the lobby, comfortable bed, good pillows interesting artwork and great customer service.

The room is simple, bed was very comfortable.

The room was clean and the bed comfortable.

Friendly staff, quiet, comfortable beds and the location was safe and convenient for getting to Universal and WB studios.

Hot shower, comfortable bed, mini fridge, and hair dryer made my stay better.

Beds comfy and everyone was very nice and helpful.

The bed was very comfortable and the staff was so friendly and helpful.

Potpourri in the room, nice design, comfortable beds, nice shower.

They had very clean rooms and very comfy beds.

The beds were comfortable and the rooms were clean.

Lovely pastries for breakfast, free parking.

There were delicious pastries and coffee available when we checked out.

Locally made breakfast pastries and coffee machine in reception a really nice touch.

The room had a mini-fridge and there was filtered hot and cold water,  coffee, tea,  and a microwave available in the office, as well as delicious pastries each morning.

The coffee/hot beverage machine in the lobby (available 24 hours/day) and the assortment of delicious pastries from Porto’s bakery every morning are a happy plus.

The delicious pastry was fresh from a local bakery.

This place is wonderful - friendly staff, very cute & retro appearance, clean, comfortable mattress, plenty of space with a nice layout, great location with several walkable restaurants and nearby thrift/vintage shops, and fantastic breakfast pastries from Poetics, a local bakery.

They provide complimentary coffee and pastries for breakfast each morning.

Efficient check in/out, with a great coffee machine and yummy pastries in the morning.

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