Was in town for a convention, the hotel truly was a home base.

The unique look of this hotel caught my attention and since I knew I'd be visiting the Los Angeles area for a convention, I had to stay at Hotel Figueroa.

If I ever come back to LA(even if it's not for a convention), I will stay here again!

I stayed in a Junior suite with my sister, I was in town for a fitness convention, the convention center is easily walkable at .3 miles away.

Right downtown LA and close to sports and convention venues.

The staff during my meal times were very tentative and did not forget about me since I was alone for a work conference and convention.

Stayed at the Hotel for a large convention next door.

I was in town for a convention and this hotel allows you to feel like you are staying at a resort.

A must stay for the Convention or Staples Center.

I'd happily stay here again even without a convention discount.

This is a very nice boutique hotel with good access to the convention cento and Crypto Arena.

Nice property, clean and modern, within shouting distance of the LA Convention Center, Staples Center and LA Live.

Staple center is only an 8 minute walk and the LA convention center is only a 12 minute walk.

The hotel’s location was ideal for me since it was a short walk to the LA convention center.

This is my new LA Convention hotel for sure.

It’s the best option if you are attending to the staples or the convention center.

I walked each day to my event at LA Convention Center saving me $45/day parking.

Stayed there for a convention and was very pleased.

If you need to go to the Convention Centre, I highly recommend this amazing boutique hotel.

Ver well located Hotel in the heart of Downtown LA, walking distance to Staples Center, Convention Center and Malls.

Be aware there are hidden fees you find out about upon arrival.

For the price, the room was disappointingly small, and the hidden "resort fees" not indicated when I booked my stay was also disappointing.

but too pricey for things not to be working.

I originally booked the Hotel Figueroa for the low cost.

We found LA to be very expensive, and if there are people at the top of the organization making more than 3-5 times the most low paid workers, it just feels greedy.

If you want to pay alot, with mediocre service, over priced drinks, and waking up at 7 am to banging pots pans buckets of their own hotel staff protesting out side your window.

but they did have a similar one for the same price - I got the drink bill and it was almost double; bad move.

We had ignored it on our prior trips because we thought it looked too expensive.

Please please please support women in your hotel by providing superior service, security and equitable pricing for women!!!!!!!!!! !

The cost of parking is little much per day ,

Cafe Fig was mediocre, food came quicker than beverages and portions were small for the price.

Only complaints about this hotel are the lack of counter space in the bathroom and the cost of valet parking (although the amount seems to be standard for the area).

Parking is very expensive and added with destination fee it really raises final price tag.

As with any hotel in a major downtown area, parking is on the expensive side at $50/night.

however, the $30 unexpected "destination fee" and $150 pre-authorization that they spring on you upon your arrival after you've paid in-full in advance are a bummer.

Another guest, seeing what was occurring, offered to pay and got us the room for one night (I paid him back in the moment because I did indeed have the money to pay,

Amazing hotel - loved the decor - best latte and Taro latte, food was great and staff from the door person to reception to bar and restaurant staff were very attentive and welcoming and very definitely would stay again

Bar and food service available for the pool area.

So much more character than any other property in Down Town LA, great bar and restaurant "scene" and very sympathetically reimagined rooms.

Staff was great, restaurant and bar in lobby was great.

However the bar and restaurant area are a mess.

The restaurants and bar was beautifully decorated and the food was excellent.

Bar and restaurant once again was great and my guest had a great time.

Pool was great, bar and restaurant all great service!

I would recommend this hotel for couples/adults as the dining and bar area had great atmosphere for conversation.

All the staff were great, from check in, to the restaurant and bars.

Great cocktails from the bar and delicious bites too.

Great location, beautifully decorated public areas, quiet rooms, great bars and restaurants, DJ in the back bar, fantastic pool.

I loved that thos hotel had 2 restaurants and bar.

On-site bars and restaurants are convenient, and we were happy with the quality of food and drinks.

The staff at the bar and restaurant were also very accommodating.

Also, stay at their dinning and bar also first class.

Enjoyed the lovely restaurant and bar sitting area for both lunch and late evening cocktails.

The rooms are tiny with  frosted glass so you don't see the aircon units outside your window.The room I had was next to the lift and the staircase.

Our room was a bit on the small side (and I saw this mentioned in some other reviews),

Our room was very small and the two queen beds actually blocked the two windows (seems like a fire hazard

but small room and were surveyed on opening the hotel wifi regarding our stay so far.

The room is so small that the closet is blocking one window and there is no room to open a carry on suitcase!

Specifically, the gym is unacceptably small for a 230 room hotel.

The negatives: My room was very small- almost claustrophobic.

Very small room; too small for 2 people with 2 normal suitcases.

The rooms are unfortunately very small and cramped with small beds.

Unfortunately, the rooms are very small with limited storage for clothes (closet only), terrible lighting, and generally very dark with very little natural light from the window.

The other room was even smaller, and located directly above the bar.

but the bar is amazing and has an excellent happy hour during the week.

- Free unlimited espresso drinks/coffee at the bar all day.

Hit the pool again the next day with coffee and a muffin from the bar.

The music was thumping and the bar, restaurants, and pool were all hopping.

We loved the bar with Rafael & our waitress Stella for a late night snack on the roof top patio.

Accommodations really set the bar high as well.

I ask for a bottle of Merlot 
and there was none at the bar and the front of the house lady went downstairs and found me two bottles to choose from.

Appreciated the complimentary breakfast in the bar and lounge.

Great to just relax down in the Bar area.

At Thursday evening there was Music in the bar and lobby.

The surroundings are lovely, the pool is heated, the bar and the restaurants were wonderful, employees are lovely  and location, location, location for DTLA happenings.

Our room was mistakenly looked over for service and when we mentioned it at the front desk we were offered a free drink at the bar while we waited.

This hotel is gorgeous, from the room we stayed in to the bar and restaurant area, to the pool and outdoor areas.

I particularly enjoyed the live music on Friday and Saturday evenings in the bar area.

The bar and restaurant staff are attentive and friendly, our Hostess, Sara Joy was fantastic and makes it a great experience!

On the plus side the staff could not have been better, the bar is also very nice.

From the moment we were greeted by Jonathan to our welcome drink at the bar with Philip and Zach to the time we left, we greatly enjoyed the Figueroa.

Drinks down stairs by the bar were soooo good!

Valet personnel was great, they were very helpful and easy to work with The  front desk personnel was polite, food from Cafe Fig was very good (shrimp and grits).

Everyone was phenomenal, from check in staff to valet staff, and all in between.

It was stylish, clean and sell maintained, and the personnel, from reception to valet to housekeeping and wait staff, were extremely friendly and accommodating.

Best part of my stay was the friendly service of Jonathan  from the valet staff.

The valet attendants were all very patient and professional.

The bellhops and valets are super attentive.

This property is absolutely beautiful do not let the outside of the building scare you the food was fantastic Mauricio was perfection the valet staff absolute perfection.

The housekeeper, bartender, concierge and valet were all helpful and made our stay enjoyable.

We particularly appreciate the front desk staff, having been greeted by Fatima, the valet staff who made it so easy to access our vehicle and offered suggestions on how to navigate our surroundings, and the responsiveness of the housekeeping staff.

The front desk and valet staff were over the top nice and helpful.

The staff is helpful and friendly - especially the valet attendants and the front desk staff.

The valet employees are courteous and proactive.

The outstanding hospitality we received was impressive, always a hello, and a smile from the staff from the valet to the front desk to the housekeeper.

You will always be greeted with smiles from the Valet, Bell and Front Desk staff.

They make it so easy, The entire valet team at the hotel are super welcoming and professional.

The customer service is consistently excellent from the valet to the front desk to the food & beverage staff.

special shout out to Liz from valet for helping us out on a busy night.

Liz one of the supervisor at the valet was a very outstanding, gave the face of the hotel.

Lizeth and eddie from valet welcomed us and were super friendly , they valet our car Which we used several times and every time we did we had no problems.

Valet was efficient and pleasant, and so was the front desk.

Hotel Figueroa - Unbound Collection by Hyatt

small room

price

the-bar

valet staff

convention center

My mother in law recently stayed in this lovely boutique hotel.

This is a great boutique hotel in a quiet neighborhood,

Highly recommend this beautiful boutique hotel!

This hotel blew my mind with service that went beyond stellar and above any boutique ever.

It was more like a boutique apartment complete with a fireplace (which we used) to 2 large TV’s (one for me and one for my husband!

Great boutique hotel, excellent location.

Admittedly we stay in a lot of lovely boutique hotels,

The Chamberlain is a great boutique hotel in a great location.

This is a boutique apartment hotel in a residential area so the location is good because it is very quiet.

I would say that you would call this place a boutique hotel.

Small boutique hotel with excellent location in a residential area, Intimate interior spaces (bar and outdoor patio dining) with fabulous private cabanas on the rooftop pool deck.. Suites were huge and beautifully appointed.

For its location the price is ok. 

It’s a boutique hotel so don’t expect the same standard services big chain hotels give you

I have know of chamberlain for a number of years - they are a boutique hotel centrally located in WEHO .

This is a superb choice for a boutique hotel and I believe offers great value.

Without a doubt one of the best boutique hotel experiences ever!

Definitely recommend for a small boutique hotel experience. AJS

Great boutique hotel with lovely rooftop pool.

Cafe / restaurant in lobby has excellent service and high quality food and while expensive vs non hotel restaurants is probably about average price for hotel restaurants.

but food and beverage was a little pricey.

If there was anything negative I could find it would be that one of the 2 rooms we have booked is super dark with no natural light so avoid that end of hotel down the side of building plus the other negative is $60 parking fee

We also stayed at another hotel a  kilometre away and our stay there was terrible - so in future we will book the Chamberlain as it is a quality hotel for a reasonable price.

The next day, the hotel manager called us to apologize for the problem and offered to move us to a significantly larger room (with a full living room and a separate bedroom) at the same price as our current room!

It was their opportunity to wave the fee, they didn't take it.

The prices were Insane and you know it is because of the credits

but all of the hotels have expensive parking so you really need to figure that into your costs.

Be mindful these prices include no room service unless you request it!

To detract from that, a nightly resort fee is charged which seems exorbitant given the size of the hotel and limited inclusions.

Upon arrival, we learned that the $48.00 per night  fee means you park your own car into the garage and drive it out yourself.

I wouldn't stay here again if the the room was free and I was paid!

Room was a little pricey as well as food service

but this one definitely didn't rate as a memorable experience.

You can either pay the bill separately or ask to charge to your room.

Beautiful roof top pool, fabulous restaurant and bar.

The room is spacious, very clean, roof top has a great view, and the bar and restaurant downstairs has friendly staff.

The woman at the restaurant bar was super nice and caught up with us each morning before we headed out for the day - thanks!

There was a bar and restaurant as well as a rooftop pool.

, Montce Swim, Bell Gardens Golf Course, Playa Hermosa Surf Camp, GWPOP, Hermosa Beach Pier, Treasure Chest Hermosa Beach, Patrick Molloy's, Farmer Marks, The Nethercutt Collection, Hennessey's Tavern, The Comedy and Magic Club, Spa La Reve, Egoderm, Healing Hands By Lani, AcuSpa, The Beachonista, South Bay Wax & Lash, Barnacles Bar and Grill, The Commons at Calabasas, Edwards Calabasas Stadium 6, Resin Art and Photography Gallery, Celebrity Helicopters Day Tours, Carrie's Skincare, Hermosa Massage, Kataisan Dojido Temple - No.

The location is great, it's really close to all the fun restaurants and bars in West Hollywood.

The staff are very friendly and helpful and the residents only bar and dining area was superb, cocktails delicious !

You can walk to TJ's, drug stores, restaurants and bars, Soul Cycle and more.

The remodeled bar and restaurant has a new menu I highly recommend.

Although I was in town for work, the location was in the middle of everything and a 10 walkability score to West Hollywood bars and restaurants and yet quiet and relaxing when back at the hotel.

There is a Trader Joe's and Starbucks down the block and many restaurants and bars on Santa Monica within easy walking distance.

Chamberlain is  in the best location just steps away from all the bars restaurants and clubs  in weho.

This hotel is walking distance to great restaurants and bars for day or night.

Very nice stay here in WeHo, close enough to restaurants and bars that you can walk to them

The location is excellent, being midway between Sunset and Santa Monica Blvd there’s no end of choice of good bars and restaurants.

Great location to stay if looking for good restaurants and bars.

Just off the lobby is a nice bar and restaurant with outdoor seating.

It is intimate, well located in West Hollywood, with nice facilities (fitness center, pool on the roof, cool bar & restaurant,. ).

Walking distance to bars and restaurants.

We arrived on the Thanksgiving holiday - and the bar / restaurant closed at 9:00 p.m. !

This time weather encouraged use of roof top pool, Fabulous  sunbeds, umbrellas, great views and bar.Cold water and  sunscreen supplied.

Rooftop pool has a cool vibe and gym / fitness area impressive for a hotel if this size.

Check in and access to the rooftop pool was seamless and the cabana was excellent.

Rooftop pool is a beauty - great place for the kids and adults to relax under the warm Californian Sun.

Great location, gorgeous suites, fabulous rooftop pool and very reasonable rates.

Rooms are great suite-types, as is the rooftop pool.

The rooftop pool and bar had great views of LA.

Don’t miss the beautiful rooftop pool with the cutest, friendliest bartender in town, or the delicious breakfast in the restaurant.

The rooftop pool also has a bar and 360 degree views of the city and you can see as far out as downtown LA.

The next best thing about the Chamberlain is the rooftop pool!

And the carpets need cleaning because there was this old smell throughout.

One of the two lifts was out of order the entire stay, the fly wire screen on the balcony door was constantly jammed and eventually came off the rails and the bathroom had a musty/sewerage smell at times.

Soiled linen was left in the bathroom, the floors were not clean, and the light switches had visable grime on them. Disgusting.

The only criticism we had was while in the non smoking pool area with our 17 year old daughter, a girl smoking a joint was ignored by a staff member who came to deliver food to another hotel customer.

If you’re into smoking whatever you want, poor phone reception and a tone deaf staff, you’ve found the right hotel.

Somehow the hotel didn't match up to all the reviews - some areas smelled heavily of smoke and felt a bit run down.

but what makes this hotel not a place to recommend is that the room had a weird smell, the bathroom wasn’t clean 2 out of 4 times.

The hotel did not look like a hotel or smell like a hotel.

The only downside is that the parking is filthy expensive.

In addition, the stainless steel stand that supports the sink and counter in the bathroom is very badly rusted and the aluminum window frames are corroded and the window sills full of dirt and debris, indicating that management has not been investing in keeping the property in the condition you would expect for a hotel in this price range.

The 4th floor had an unattractive Oder right away off of the elevator and the room smelled worse.

The room had a smell - like an old musty smell in which I had to turn the super loud aircon on and open the balcony door.

It's as if they're ignoring the little scrapes and scuffs, smells and issues.

As mentioned in other reviews there is a strong smell on floors two and three.

Going up to the room we found out that the hotel has a very strong bad smell in the hotel

Rusty railings, worn paint, filthy sunbed curtains.

They moved me to another room which smelled like cigarette smoke.

A lot of negative reviews on here mention a smell - we couldn't smell anything.

Trader Joe's is just down on the corner as well as Starbucks.

A short walk to Trader Joe's, Starbucks and CVS.

with a Trader Joe's just a short walk from the hotel along with numerous restaurants close by.

Also close to Trader Joe’s and other spots to stock up on snacks wine etc as hotel price wine and snacks can run high.

but a short stroll to Trader Joe’s and Santa Monica Blvd.

Emilio our doorman pointed us in the direction of Trader Joe’s so we could pick up a few treats and upon returning back to our spacious digs we met Lily our housekeeper who was more than amenable to offer us a few more coffee products.

Starbucks and Trader Joe's are a few minutes walking distance from the hotel, an added bonus!

There’s even a Trader Joe’s nearby for my longer trips.

It was walking distance to the gay bars, Starbucks, Trader Joe's, the gyms, and shopping.

Location is also perfect everything you might need is 2 seconds walking distance: food places, Trader Joe's (literally one second walk), CVS pharmacy, dry cleaner, beauty places (both nails and massage). If you look for a boutique hotel with great service and quiet (away from the tourist craziness

Super friendly check in staff,  Comp drink upon check in, short walk to trader Joe's,  and roof top pool!!

Loads of amenities nearby such as Trader Joe’s, Starbucks and loads of resturants/ bars.

2-3minute walk to Trader Joe's, 24 Kitchen, Starbucks, Wells Fargo.. 10 min walk to nightlife and more!

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