It is beautifully maintained, spotlessly clean and very comfortable.

The bathrooms are spotless and serene, fixtures and amenities are of a very good quality.

The staff is warm and responsive, the rooms are lovely and so clean, and the neighborhood is terrific!

Beautiful boutique hotel, very clean and comfortable room and bathroom, and the in-room kitchenette proved a very useful plus to our stay!

Hotel was clean, room and bathroom spacious; it was close to Earl’s Court underground station.

Outstanding in every way — friendly staff, clean and comfortable room with a small kitchen, excellent location only five minutes from the Earls Court tube station.

The facilities were clean, upkept and exactly what I needed.

Interiors are vibrant, fun and full of character, common spaces are always clean and in order.

but spotless with nice bathrooms, fridge, coffeemaker.

Thoroughly enjoyed the well-appointed room.

The team was pleasant and welcoming, the rooms were quiet, clean and well-appointed, and the beds were super comfy.

Clean, great location, and friendly staff.

Very clean room, comfortable bed and friendly staff.

The hotel was clean and well presented- I expected that and the small kitchenette was brilliant for breakfasts and there are plenty of eating places nearby for dinner.

There were few minor issues with the room, such as the mini-fridge not being cold enough,

Unfortunately this was not possible in the bathroom, which was incredibly cold!

We couldn't get the heater to work though, so it was a little cold esp since it was winter.

The only thing I would suggest is for there to be breakfast options within the hotel and probably to install a heater in the bathrooms as they can quite cold during the winter months.

What we didn't like about the room was the view of a cement half wall and my wife commented that it always seemed cold.

This time, because the bathroom is a lot bigger, it does get a bit cold at night.

My only issue was that the fridge wasn't very cold and I had medication that needed to be refrigerated, a problem solved by helpful staff bringing me lots of ice whenever I needed it.

Also, the refrigerator control didn't seem to make any difference to how cold it got.

Only slight problem was the room was very cold.

First: the shower ran hot and cold the entire time, mostly cold, and not appreciated in winter - especially not for someone who has very long hair like mine which needs to get washed!

The heating was noisy and not very effective (but it was an exceptionally cold night).

but on the fifth floor in the morning the water was often cold and pressure low.

but after waiting almost 2 hours for this to happen, I had no choice but to run under the cold tap.

They were  very noisy early in the morning and late at night and constantly going into eachother’s rooms, banging doors etc.

Also the door to the room needs more sound protection; it felt like people outside were in our room.

The only downside is for anyone mobility-challenged, as it does take a few steps to get to the front door.

The hotel slipped a note under our door saying the housekeeping staff needed to invade our privacy every 24 hours or a manager would.

but there was a lovely patio that we could open the doors up to which helped make it feel more open.

you can hear everything going on outside the bedroom door.

The elevator has no annoying sound when it arrives on the floor and the door opens and closes absolutely smoothly and gently.

but the placement of it in relation to the closet and the bathroom meant doors were constantly banging into each other.

Only complain is that there are too many stairs, front door, the corner before i arrive my room. .etc.

but we did hear our neighbors from across the hall, even with both doors closed.

The front of house staff took my luggage as soon as I opened the door.

A staff member came up and was listening at their door ( we could see through our little peep hole;) ,

But with the kitchen in a cupboard and a M&S Food Hall a few doors down from the station, I don't need an overpriced hotel breakfast.

The kitchenette was within arms reach near the bed and to open/close the folding doors to the ktichenette, you had to move aside a chair each time.

When we opened the door of the new room on the next day, we saw a man trying to fix the air-conditioning.

The door should be a a sliding door so you have room in the bathroom.

The one big negative thing about this hotel is when we stayed in room G10, we were next to the luggage storage, I think that we hear them open and close the door all the time and in the morning, the house keeper cleans too early that they will definitely wake you up.

The front door is secure and accessible through your key card.

A room card was required to open the front door, which gave us an extra feeling of security.

The hotel is a converted asylum/home, so there are small staircases around the hotel that you have to manage with your luggage as well as stairs to reach the front door of the hotel from the street.

Location on a quiet street a short walk from Earl's Court Tube station.

The location is also great  being only a block from the London underground.

The residence is located in a beautiful middle-class area of London, a few steps from the subway.

Great location, short walk to Earl’s Court station, restaurants and shops.

Location also excellent easy walk to underground, M&S food, other eateries, shops, quiet and safe.

As we don’t have anything to compare it in London, we would recommend this hotel based on the location AND the quiet neighborhood it is located.

This Hotel is located within a half hour to 45 minutes walking distance to Kensington Palace and Hyde Park.

The location is perfect, in a really nice and quiet neighbourhood with lots of good dining  options nearby.

Great location for the Piccadilly Line and Hyde Park.

The location is a great home base for exploring London, and many things can be reached on foot,

A nice quiet hotel conveniently located to shops and underground.

It was in a great location on a pretty side street, with easy access to transit, restaurants, pubs, shopping.

Very comfortable room with a useful kitchenette, in a quiet location

Really like location and staff are helpful and polite.

The location is great for travelling to the host of attractions London has to offer.

The location was excellent and the rooms were lovely.

The staff was exceedingly helpful and friendly.

The staff was super helpful and friendly, able to answer all of our questions and provide great tips on getting around and enjoying London.

but not least, everyone at the hotel was extremely helpful and pleasant to deal with.

And that's what happened in my Deluxe room and thanks to the whole staff.

everything is perfect, from the welcome drink to the availability of the staff and their kindness.

The receptionistes were so nice, efficient and helpfull.

The staff were very friendly and even came up to our room to show us how everything worked.

The staff was helpful and cheerful and it was such a quick walk to the Tube station and so easy to get around!

The front desk staff was so friendly, especially Yash.

A kitchenette with a filtered water tap was a big plus, and the staff were wonderful.

The highlight was the staff  Yash and Angeline, who made it their mission to make my stay be the most enjoyable time ever.

Edgardo, Vash & staff were brilliant and helpful with all of our requests.

The staff at the Resident hotel gave us such a wonderful experience when we stayed here with our family for our 40th wedding anniversary.

The Nadler Kensington is just one block from the Earl's Court underground station (on the District line which includes Westminster area, St Paul's/The City and Tower of London) making it easy to see anything without the need for a car.

Go for a walk from Tower Bridge (district line from Earl's Court will take you to Tower Hill) crossing to the bank opposite the Tower of London, to take in Borough Market, the shard, the Golden Hind and walk right to Westminster and get the tube back home.

The district line for the underground connect Earls Court Station to the historical places like Westminster Abbey, Buckingham Palace, The Tower of London  and Even as far as Hampton Court.

We are in good shape and workout often so we were able to walk to all the main London sights from the hotel including St. Paul's, The Tower of London, Big Ben, Piccadilly Circus, Buckingham Palace, Trafalgar Square, etc.

15-minute walk to Kensington and all its sites.

Walk a block for the  Piccadilly underground.

It was a easy 5 minute walk to Earls Court Station that is serviced by the Piccadilly, circle and district lines.

The brief walk to Earl's Court Tube station is very handy.

The nearest tube station is Earl’s Court (less than 5 min walk from the hotel), which means you can easily reach almost anywhere in the centre  of London in 15-20 minutes.

The neighborhood is safe and charming and it's easy to walk to many areas of London such as Chelsea or Kensington.

It is a 5 minute walk to Earl’s Court tube station and there are supermarkets, pubs and small shops close to the station.

but the Earl’s Court tube station is less than a 5 minute walk.

It is about 3 minutes walk from the closest underground station.

Located in a beautiful neighborhood, a short walk from museums, Earl's Court tube, and restaurants.

but a short walk to the tube station and restaurants.

but wanted to try a different area and The Resident is placed nicely between Kensington and Earls Court in a nice quiet neighbourhood and only a five minute walk to a tube station.

Located in a beautiful neighborhood with restaurants and public transportation a 5 minute walk away.

Within three to five minutes walk you are at the metro, supermarket, laundromat, Pret, several cafes, and two pubs.

The hotel is only a 2 minute walk from Earls Court station

So, after a somewhat sweaty day, it was a huge relief to walk into my cool room and grab a cold drink from the small refrigerator.

The Resident Kensington

cold

door

staff

location

cleanliness

The breakfast was great and also a very reasonable price.

The food onsite was good we had breakfast and an evening meal both good value for money.

Breakfast was very good and reasonably priced.

The cafe bar was open late which was nice to have a few drinks before bed (although the drinks did not taste all that good)

The breakfast was good value, as the kids ate free.

- a comparatively new & modern Travelodge
- breakfast is sumptuous
- SUPER friendly and helpful night team
- a hotel with great service should never be considered a cheap accommodation
- recommend to everyone

We had a great stay - clean room, comfy bed, quiet floor (7th), superb breakfast.

The staff was very friendly, breakfast good, comfortable bed, very silent room - just the signal of police/ambulance from the street sounds into the room

The breakfasts are acceptable excluding the eggs.

The breakfast itself was reasonable quality and a good selection,

Buffet breakfasts are normally good value too.

Fantastic hotel, good position - next to tube station, excellent staff - always very friendly, nice room - large enough for 4 people, very good breakfast and good dinner (I only suggest more veggie pls).

Breakfast had all the usual things provided and was refilled all the time.

Breakfast was perfect for this type of hotel, good quality and plentiful.

Breakfast was excellent value with under 15’s being free.

Someone of here complained about the carpets in the hallway-get a life,it’s a hotel!

There are some minor details that you'd expect to be a bit better in a hotel as new as this (mainly dirty spots on the carpet).

The carpets are stained/ bleached, the drain in the shower is blocked which leaves you in a massive puddle right to the bathroom door, the bathroom door itself is hard to open from the inside.

Badly stained furniture, carpet stains and filthy room windows are not acceptable at any price point.

Carpet needs replacement as the carpet is very patchy and full of marks/ stains

In built restaurant, cannot fault buffet breakfast

but the carpets in reception and corridors are covered in stains.

The carpet is quite dirty, would have been great with wood or other type of non-carpet solution.

The room absolutely smelled of urine, it looked like bleach had been spilled on the carpet at some time and we had a wet room for a bathroom which completely flood the whole room, we had our shower at night so you had to be very careful when going to the toilet and the air conditioner rattled when on so we had to turn it off, in this hot weather!

Structure almost new and extremely neglected structure, (stained sheets, always lacking and stained towels, indecent carpet, shower with curtain and not with glass as shown in their own photos).

Cons: There were several minor issues in the room; stains on the carpet; lack of any glasses / beakers if you wanted a drink of water or to stand your toothbrush up; no shower mat and a shower that flooded due to poor shower curtain - both these latter issues were raised with reception and met with the response that 'we don't supply these'. .

However, the carpet in the hallways was dark and stained which indicates that it has not been taken care of, filters on air conditioners in rooms were visibly caked with dust, and on our first night of three, the air conditioning worked fine

Broken items in the room and dirty carpets.

5) There was something damp on the carpet that soaked through in a small patch so the carpet was sodden.

The only thing i noticed was the corridor carpets were covered in stains

We arrived at 19.45 our window was wide open and it was heavy rain and room was cold .Next morning there was amusty smell in our room for the stained carpets could do with a good clean ,the coffee stil had a capsule inside and had not been cleaned,in the lounge the leather seating on the settees had big holes in them .We had stayed at Travelodge before and they have been good

The room was OK, if you overlooked the stains on the carpet and the chairs!

Room was clean and as expected and accomodation in general good value,

This travelodge is very modern and clean , great location and just everything you’d expect from travelodge.

The rooms were clean and comfortable for a good night's sleep.

Everything is clean, fresh and pretty new.

The restaurant/cafe/bar was very clean and airy.

Room was clean could have done with more wardrobe space in a family room

The room was clean and the bed was comfortable.

they gave us good service, place was clean and they were very friendly.

The room was clean, bed comfy and I felt safe.

Clean, spacious rooms with air con which for the price was very good.

Lovely clean hotel in a central ish location.

clean hotel & rooms, very new building actually - looked more like a 4* - very pleased with everything as well as the location - will come back

The hotel was clean and conveniently placed with a tube station a very short walk away which easily took you into the centre.

There was a lot of external noise in the morning, due to construction work outside, which the website did advise us of.

*spoiler* this is not a valid reason for a full refund due to hotel policy.

Unfortunately, this time I stayed we had to request a room change due to several problems with our original room.

First nights sleep was awful due to a noise throughout the night, this was fixed for the next 2 nights.

I had to checked 3 times in 3 different rooms due to problems with air conditioner and the room cleaning, finally I kept last room because I was feed up to go to reception.

Both kids did not eat much, could not eat the kids garlic bread due to the amount of salt on it.

Allowing us to check in a little early due to the train chaos we encountered.

Will never stay in a travelodge hotel again, within 30 min my husband became ill due to dusty room and strong cleaning products.

After a stressful and long travelling experience due to taxi strikes in Italy, Milan Saheli at reception was incredibly kind to let us check in early.

but shower leaked all over the floor due to a Poundland style shower curtain.

Another grievance I have is the fact that due to the airline bumping us from our first flight, I had to make last minute adjustments to our reservation to ensure that our booking would not be cancelled without a refund because we couldn't show up on the first night of our stay.

The only complaint was that the using the shower caused a lot of water to go onto the floor due to the platform

The stay fell short due to the breakfast which was underwhelming  for the cost.

though due to its central location it can be noisy outside.

Our order also didn’t go through to the kitchen due to a till error and it was only when I enquired as to where our food was that the staff realised.

I can only assume that this is due to the building works happening next door.

We had to curtail our stay to 1 night due to Storm Eunice(Our train got cancelled so returned home a day early) & due to booking a flexible rate a refund of the 2nd night was refunded promptly a few days later

Due to the web page being unclear we’d booked the wrong Travel Lodge.

Due to covid restrictions its not 100% the buffet you're used to.

The overly loud aircon made noises it shouldn’t which kept me awake (until I switched it off)

The only issue was that the air con was not working properly and was very loud.

Booked 2 rooms between our party's on different floors.

There was no loud partying that we could hear and the rooms seemed sound proof as we never heard much noise.

Got in the room and air conditioning making a loud noise so asked reception and manager came to look.

However other guests were loud and noisy, wondering round corridors and shouting at nighttime causing disrupted sleep.

The airconditioner was loud, it smalled on the floor and in the room the floor and in the room.

They work all weekend and are very loud if you want to keep your windows open!

I mean, I know coffee machines can be loud

Very loud running up and down and doors being slammed!

Unfortunately it did and it rattled on and off all night, teamed with a loud extractor fan it was quite noisy so bring earplugs.

Fab team nothing was too much trouble and we were extremely noisy and drunk and they could handle us without any troubles - sorry guys and thank you for memorable stay!

Sadly some are selfish and don't care about screaming shouting and playing music all night.

but I had to leave early because it was too loud.

but very loud, jolted us awake (cue mini heart attack) and was enough that we couldn't get back to sleep until around 5.

Dinner was average and lobby was very loud,

I booked with WIFI for 3 days which is OK and without breakfast- breakfast room in the mornings is no fun, it's too loud and busy-sorry, not for me.

The only way I think it could be bettered was if they kept the families close by to each other (ie have a family floor or corner), so that the party people don't disturb those that are sleeping.

Also the street my room backed onto was favoured by drunk people screaming and shouting.

but we would have had no idea where we would end up so we played it safe with uber.

Cleaning in the bathroom, among other things, was poor.

Very average with utterly awful restaurant and poor service.

however have several real issues with the room and the customer service was poor and did not manage to help us sufficiently.

30 mins 'Free WiFi' is very poor considering it's a 'Deluxe Room'.

Very poor considering the food needed a lot of work, pizza was very skimpy with any meats, a bowl of chips had only a handful of chips and overcooked chewy chicken

Staff also need some customer service training, multiple times walking past staff members and no reply to a simple hello/ hi…

but let down by the chain's policies and poor cleaning.

The breakfast had a poor selection with many empty spaces where there should’ve been food (even the toaster was broken) just poorly maintained overall apart from the public spaces.

There is no housekeeping in the room and no loo brush in rooms, poor standard for a 3 star hotel

We spent two final nights in that facility very uncomfortable and unable to get much sleep due to the poor conditions of the room.

I am starting to use Travelodge again after about a decade of avoiding them due to the poor quality and soul destroying nature of the hotels.

Travelodge used to have a bit of a poor reputation when I last stayed in one

I was really annoyed at myself as it was very poor.

The only negative was the quality of the evening meal which was very poor.

The breakfast was poor - few options and low quality.

I have to presume that the poor reviewers for this hotel have their travelodges mixed up.

The reception said this is done every 7 days!

Staff, atmosphere and value for money all first class.

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