The Hotel is located in one of the most beautiful areas of London, in the heart of Soho, close to train and bus stations, restaurants, shops within walking distance, very kind hotel staff, especially the maintenance engineer Nando, spacious and well-kept rooms with all comforts, mini kitchen with nespresso coffee, very comfortable bed,  the big Smart TV, an unforgettable experience, Highly recommended!

Beds are comfortable and rooms are very clean.

Room was a good size  comfy bed, lovely bathroom with rain shower and perfect water pressure.

The room was clean, quiet and the bed was comfy.

Fantastic location in the heart of Soho, close to all of the bars, pubs and restaurants, very helpful staff on reception and we were made to feel very welcome, room was very spaciuos with great amenities, bed was very comfy, all in all a great stay, would highly recommend and we will return soon.

All the necessary appliances iron board,espresso ,coffee,tea,filtered water,good and large bathroom ,comfy beds.

Air con very good, high quality linen, comfy bed

but very well designed, with comfortable beds, good makeup mirrors, full length mirrors, excellent top of the range hair dryers and  decent sized safes - these are all aspects that so many hotels get wrong.

Room was clean , bed comfortable small kitchen facilities appreciated .

Our room was perfect for us with 2 twin beds and comfortable bedding.

Brilliant hotel .Incredibly efficient and friendly staff.Couldn’t fault anything.Pablo was OUTSTANDING .Location is excellent.Right in the heart of Soho.Great having a mini kitchen in the room,Super comfortable bed.

Clean rooms, comfortable bed and nice bathroom w/ walk in shower.

Our room was modern and well-equipped, the bed was comfortable and we had a huge walk in shower.

Lovely, clean hotel with excellent friendly staff, comfortable bed and spacious bathroom.

The room was perfect, huge comfy bed and a hidden kitchen station with a filtered water tap (which I loved as it isn’t always a facility in many hotels).

Bed very comfortable and hotel was not noisy which was great.

The staff is always genuinely service-oriented, warm and friendly.

This hotel was perfect in every way: perfect location near tons of amazing food and entertainment and an easy walk to all the best sites; the perfect room, super clean and very comfortable with all the amenities I wanted (fridge, microwave, coffee, etc); and perfect staff, super friendly and helpful.

The staff were incredibly friendly and helpful.

Very friendly staff with awesome food recommendations.

very friendly staff , clean rooms , good service all over , away form the crowd of Soho even located at Soho , very close to metro access and full of bars cafes around I highly recommend when you are traveling to London

Super location , friendly and helpful staff.

The hotel staff was incredibly friendly and made every effort to accommodate us.

The staff was very friendly and more than helpful.

The staff was very friendly and asked whether we had already some idea what we wanted to do during our stay.

Stayed two nights and was blown away by the friendly reception we received.

From the moment we arrived the service from the reception staff was 5 stars ..  friendly and helpful, showed us to our room (I think was room 3022).

We were greeted by a lovely lady named Rajani at reception who was very welcoming and friendly.

The staff was friendly and offered me a glass of wine both evenings.

The front desk team are all super friendly and helpful always willing to go above and beyond what you would usually expect.

but very clean room, quiet, great location, the staff was extremely friendly!

a pleasant stay, a very friendly staff dicret and always ready to help.

The most friendly, helpful and amazing team led by gorgeous Pablo.

Friendly and helpful staff with the ideal location.

A lovely hotel, with a fantastic location close to the theatres, Covent Garden and Oxford street.

Great  hotel in Soho with many restaurants and pubs around and 200m from Oxford street.

The hotel was in a well centered yet quiet area, Leicester Square and Oxford Street are just a few minutes away.

Within easy walk are Oxford Street (shopping), Soho itself (lively shops and eateries), Chinatown (great food), and it's easy to navigate to Leicester Square, Trafalgar Square, Piccadilly Circus, the Houses of Parliament, the London Eye and more.

Only 300 metres from Oxford street and lots of pubs and cafes nearby.

So close to Oxford street and lots of cool places in soho in walking distance for food and drinks.

It’s a 2min walk to Oxford street and a 10min walk to Piccadilly Circus.

Oxford street is on one side, Soho bars, restaurants and night life next door.

Walking distance to Oxford Street, Piccadilly and even Covent Gardens if the weather is pleasant.

You can reach Oxford Street, Covent Garden, China Town and Picadilly Circus in a few minutes by walking.

5/10 min from Picadilly or Leicester Square, 10 min from British museum, literally 2 minutes from Oxford Street.

Great clean hotel in a prime location.Plenty of places to eat and drink which are close by.Most things are within walking distance.2 minute walk from Oxford street if you enjoy your shopping.Nice park at the end of the road.

Lots of restaurants, bars, shops and Oxford Street around the corner as well.

We thought it was a lovely hotel , great location just off Oxford Street .

based in the lively soho area with many restaurants and bars close by,, also close to Oxford street. .

Situated in the heart of soho and just walking distance from oxford street and a few minutes walk to Tottenham Court Road tube.

The hotel is in close proximity to Oxford Street and in turn there are lots of options for dining in or out with access to the features of the kitchenette.

So central, in the middle of Soho with lots of bars and restaurants at your doorstep, tube station and Oxford street 5 minutes away.

You have China town 10 minutes away and Oxford Street for shopping 5 minutes.

Loads of dining and drinking options in the area as well as being close to Oxford Street for shopping

If there is one issue it was the rooms are on the small size.

Iv booked the standard double room which was a bit small

The hotel itself is quite small and despite us having a larger room it was still a little too small for two people.

Remember hotel rooms are small in London.

Great location central for shopping and pubs  
Hotel disappointed me as the rooms were tiny expensive and did not get cleaned unless you asked for it  supplies were not replenished at all very disappointed

The rooms were a little small for what we paid and very dark not much day light getting in at all, the bed was really comfortable and our room very quiet.

Shops, theatres, restaurants and anything you need within a short walk!

This is the place that I would think of when I want a place to rest and relax after a long day of walking and visiting places around London.

A beautiful hotel in the middle of SOHO - A short walk to all you need of restaurants, theaters, shopping.

From the moment we walked in to the day we left, we were treated like family.

It is only a short walk to downtown and the trendy Soho district

We walked from the hotel across Hyde Park to the Design Museum in Kensington, which was an added bonus.

Bathroom was excellent with a large walk in shower.

It's good for nightlife, food, a comedy show, shopping, and if you want to hit London attractions, you can walk to Covent, Piccadilly, Chinatown, Leicester and have metros stations close by.

We walked 85 miles in 7 days exploring all around this neighborhood and beyond!

It has a fabulous location (we walked nearly everywhere), and underground subway stations nearby.

Only 15 mins walk to London's famous shops.

Easy walk around Soho, Covent Garden & surrounding area.

It was an 8 mile walk, there and back again, so I was quite uncomfortable when I got back,

We walked from Tottenham Court Road station and it was a comfortable walk.

Easy walking to everything you need and want.

You are a short walk from all the main attractions in Soho.

The location couldn't be better, as there are lots of restaurants within 5-10 min walk, theatres are at walkable distance and the communication with further areas could not be more simple, having the main underground lines a stone's throw away.

but a big window did not make it claustrophobic.

Unfortunately, the windows cannot be opened to allow some fresh air into the room.The hotel is very centrally located in Soho

No, I didn't go peeking in their windows, and don't you either,

The room does have sliding windows & blind for noise cancelling

The main problem for us was the room bed was up against the window wall, which was very inconvenient.

but it would have been nice to be able to open a window (windows were present and good for light quality, just could not be opened).

but then I don't spend trips to London gazing out of a window.

button or light streaming under the door but here it is the actual window shutters.

but not too late….. definitely would benefit from black out blinds or curtains for those of us who like the dark but that’s the only mild negative 😊

Unfortunately there were building works right outside our window which finished at 5pm and started at 8am.

My one little gripe was that the blinds didn’t shut out much light when the sun came up and we did wake up early, it might just be us because we are used to blackout curtains.

This is the only gripe may be the hotel could look at better sound proofing on the windows?

but my personal preference would be to have windows to look out of as I felt a bit claustrophobic.

The only thing missing was any blackout curtains as the blinds let in a lot of light.

No curtains, just blinds which did not completely exclude light.

Rooms without windows that open can be a bit stuffy.

Everything fine except the window blinders, they are just like from the 50ies: work bad and do no really make the room dark.

We had the luxury of self controlling air conditioning, black out blinds, and tasteful window blinds.

The Resident Soho

small room

window

friendly

comfortable bed

walk

They helped me prepare a little surprise for my sister birthday and they fill the room with balloons and flower petals.

My husband put a birthday package together for a night in London and a show.

Had a fantastic stay for my 50th birthday with my best friend.

She very kindly upgraded us to a bigger room, free of charge, as it was their birthday which was a really lovely touch.

We stayed at this hotel for my birthday for 2 nights, the location is amazing not even a 5 minute walk for the tube and a lovely area, the staff were so lovely and helpful.

As it was my special birthday , my partner  rang in advance and asked for a few special touches.

Special shout out to Rohan at reception who went above and beyond with his kindness, ensuring I had the best birthday.

I booked the hotel for a couple gateway to celebrate my girlfriend birthday.

I booked an overnight stay through "buy a gift" as a special occasion to celebrate my daughter's birthday.

I had mentioned on booking that we were celebrating two Birthdays and when we arrived both rooms were decorated with balloons plus a small box of chocolates.

It was my boyfriend’s birthday and he was very exited as well!

Stayed here for my Wife's 60th Birthday visit to London.

They even wrote me a thoughtful birthday card.

but fine for 2 nights , staff friendly and professional, mentioned it was my husbands birthday and they gave us Prosecco and Chocolates , had room service last night from Turmeric Kitchen , delicious , shout out to Karina , Gazi and Maureen .

We are looking to come back to London for my birthday in May and would happily stay here again.

It was my wife’s birthday and just by looking at a badge she was wearing we were upgraded and had chocolates & Prosecco delivered to the room.

Myself and my partner have experienced extremely high levels of stress and anxiety lately and being his birthday I decided a couple of days away in London would be what we needed to unwind and to treat him and make him feel special.

We visited for 2 nights, one for business and then second was for Adam's birthday.

They accommodated all our needs and even decorated the room for my partner’s birthday!

We stayed at Grand Park hotel for couple of nights for my partner birthday.

We were celebrating our 53rd wedding anniversary and were amazed at the bedroom being beautifully decorated with red rose petals, heart shaped chocolates and prosecco.

Due to it being our Wedding Anniversary, they upgraded our room and we had Prosecco, chocolate, fruit and soft drinks.

They had decorated the room as a surprise for my wife and left a bottle of Prosecco and chocolates.

In our room was wine and chocolate for our anniversary, a lovely very welcome touch.

That evening the 27 th we went to the theatre and on our return the lady Nelly,behind reception had written us a card,left chocolates and champagne in our room and decorated our bed with swan shaped towels and fans and sprinkled in red petals all complimentary,which made our stay extra special,the staff were lovely we had a lovely selection of hot and cold breakfast which was delicious and next time we stay in London we would 100% stay with them again.Thank you soo much

Staff were so friendly and had put chocolates, balloons and petals etc in our room which made the trip so special.

I mentioned in my booking it was my birthday and when I arrived the lovely hotel staff had decorated my room with balloons and chocolates and complementary wine and cake!

When we arrived into our room we had a nice bday surprise of balloons, towels in the shape of a cake, red wine and chocolate!!

We went to our room and were met with rose petals and a towel swan display and 2 bottles of red wine chocolates and a lovely card.

Nothing was too much trouble, very helpful when arriving, they gave us wine and chocolates and a towel birthday cake for my partners birthday :) 
Clean hotel, we checked in our bags when we arrived early and offered tea or coffee on arrival.

Nice touch with chocolate on the bed, wine and soft drinks all supplied.

Bennett, Architectural Association School of Architecture, Cambridge Theatre, Donelli shoes, The retro bar, Retro Bar, Iris Theatre, Caudalie, York Watergate, Cinema Bookshop, The Escapologist, Thames Rockets, B1866, Monmouth Coffee Covent Garden - London, Rococo Chocolates Covent Garden, Warren Street Maze, Bean to Bar Experiences, Forbidden Planet, The New London Model, The Building Centre, Neal's Yard, Olie's Travels, Comedy Carnival Covent Garden, COVENT GARDEN COMMUNITY CENTRE @ SEVEN DIALS CLUB, Congress House, Anesis Spa, Stanfords, Seven Dials Comedy, Central Saint Gilles, Hair By Fairy, Royal Oak, Neal's Yard Dairy - Covent Garden, Knights Templar Column, SEA LIFE London Aquarium, AIRE Ancient Baths London, The Art Of Banksy London, FAFA'S, Thames RIB Experience, RIB Experience, RIB-Experience, Clapham Picturehouse, Jones, The Tintin Shop, Swear, Craft Beer Co - Clapham, Be At One Seven Dials, The Foundation Bar, Images, Pineapple Dance Studios, DreamWork's Tours: Shrek's Adventure!

The price was ideal and the staff were great they even gave a complientary bottle of wine with chocolates and decorated the bed with balloons and a card.

They surprised us by upgrading our room and once we got up there were greeted with rose petals, chocolates, wine, and a hand written note welcoming us to the Park Grand.

When I corrected this and apologised for the mistake we returned to a lovely gesture of wine and chocolate with a note wishing us the best for our future.

It was our 10th wedding anniversary on Friday 22nd of October 2021 my parents didn't know what to do so they brought us a gift for the grand park hotel Kensington London for one night we arrived our bags were taken to our room when we arrived in our room our bed was decorated with petals & balloons box of chocolates & a card signedby all staff.

Nothing feels missing, near the Earl's court station, restaurants and Cafe's.

Hogarth Road is a quiet street within a five minute walking distance of Earl's Court Tube Station.

For the value, you will not find a hotel in this great location (Kensington near Earl's Court on the Piccadilly Line) with such great service and attention to detail.

For the value you will not find a better location (Kensington near Earl's Court Station on the Piccadilly line) with such great service and attention to detail.

The hotel is very close to Earl's Court Tube station- which will take you directly to Heathrow in one direction and Covent Garden in the other.

Wonderful little hotel near Earl's Court underground station, the staff is really nice and helpful and will do their best to ensure your stay is relaxing.

Conveniently close to Earl's court tube station and nice restaurants near by within walking distance.

An excellent base for getting round the city, very close to Earl's Court underground and plenty of local amenities if you want a night off from the city, fantastic front of house team and great staff all round, highly recommended

Surprised by a room decorated for our birthday, above and beyond with any and all requests, and very convenient location near Earl's Court.

The hotel is located very near Earl's Court Underground.

Good location close to Earl's Court underground.

Centrally located near Earl's Court, the hotel staff is super hospitable, ready to go the extra mile to make your stay memorable.

The hotel is in a great location: very close to Earl's Court tube station, making it convenient for travel from Heathrow and to any part of London.

It's really close to Earl's Court Tube so easy for getting around.

A convenient location close to Earl's Court.

The rooms were clean and comfortable and the central location near Earl's Court tube station was excellent.

Proximity to the Earl's Court rail station.

Although its only 4 underground tube stops from Victoria mainline railway station its a hell of a lot cheaper than staying in the more central parts of London like oxford street or soho.

We walked to the museum area, Natural History, Science and V & A in about ten minutes, Hyde Park in twenty and Oxford Street in thirty.

Oxford street, Covent garden, Notting hill, borough market were all visited that weekend and with ease.

We could go to Oxford street trough Kensington park and Hyde park.

The hotel itself is very close to Earls Court tube station and easy to travel to Leicester Square, Oxford street, Covent Garden etc.

We were sceptical that the room might be small from some reviews,

I phoned as soon as I made my booking as some of the reviews stated the basic rooms were tiny, I had booked a superior room

However, we were placed in an extremely small room in the basement that must have been next to the service closet.

The first impression ( at least for people from US) was that the rooms look small compared to similar hotels in the US.

While the basic double-bed room room is very small, the bath area is just fine.

Only thing, for the price you pay, rooms are really tiny.

The rooms are a bit small compared to American hotels,

The room is small by North American standards,

· Our first room was so small that to get into the bed by turning sideways ans squeezing between the bed and the wardrobe.

The lobby area reeked of deep fried cooked food and cigar smell.

The entire hotel smells strongly of industrial cleaning solvent, the furniture was chipped, paint was peeling off the walls and the neighbourhood felt sketchy, especially at night.

Our room was so filthy; trash under the bed, hair in the shower, dusty all over and carpet needs major washing.

Hotel is looking tied in some areas, local repairs have been bodged rather that using tradesman, example proper cleaning of scale from shower screen and very poor silicone / seal repairs, the standard of repairs it not what you would expect in a hotel of this calibre, also cheap toiletries used we had to purchase our own toilet paper as the provided is cheap and nasty.

Our main contact, Anna, was very helpful and made our change of room (due to our original one being claustrophobic and too cold with damp sheets) seamless and problem-free.

Noisy and filthy and we’re expected to pay for things that were put on our room when we were not even checked in. !

Our room also had a shower tray that didn’t drain and risked flooding the bathroom , extremely EXTREMELY noisy air conditioning which meant you lay awake sweating underground or you lay awake because of the noise .

There was also dried urine on the inside of the toilet seat.

The other and we had smelt very strongly of smoke, and the corridor outside our room smelt very strongly of cannabis on the first night.

but on closer inspection grubby ( Unpolished glass etc) Filthy lift.

The carpet was disgusting with stains and parts of the carpet were actually ripped off the floor.

Room stayed in was not very clean, pillows are awful and had seen better days, no cups to make drinks, and the bathroom was disgusting mould all in the shower, wouldn’t stay here ever again, worst hotel I have stayed at in a long time very disappointed

Only disappointment was the breakfast the full English wasn’t great  it tasted stale, and the continental breakfast never arrived.

Even the porter said it was strong (I have a very sensitive smell so not everyone finds smells as strong as I do).

but the driver was smelly and the taxi dirty and he tried to charge me.

One night stay, staff couldn't do enough, from the second we walked through the door to the second we left, will definatley book again next time we are in the big smoke.

Very convenient location , 2 minute walk from Earl's Court tube station.

V and A Museum just over a mile and an east walk.

The hotel was in a good location, a 10 minute walk to Gloucester Road which had many restaurants.

From the moment we walked in the door, we felt at home.

The hotel itself is literally minutes walk from Earl’s Court, so a great base for visiting London.

Earls Court tube station is less than five minutes walk, making it so easy to travel to any part of London.

This was easy to walk to the underground.

but about a five minute walk away are a number of pubs and eateries.

This hotel has a great location only a couple of minutes walk from Earl’s Court which is on the district and Piccadilly lines .

The location is very convenient and just 1 minute walk to Earls Court tube station.

We were located in room 12 in basement which is a long walk from reception and involves a number of staircases.

Location is brilliant- 3 min walk from Earls Court Tube or 6 min walk to Gloucester Rd Tube.

Two minutes walk from Earls Court tube station.

From Heathrow, we took the Piccadilly Line to Earl's Court and walked about 1 minute to the hotel.

The location is perfect just a very short walk to Earls Court underground station which acts as your gateway to anywhere you want to go in and around London.

We booked this hotel through a Wowcher deal mainly because it was only 4 mins walk to Earls Park Tube.

The earls court tube station was only a 2 minute walk away from the hotel it allowed us to get a direct tube to Piccadilly circus for the theatre (Piccadilly line) and direct to Wimbledon (district Line) Our room was very clean and spacious.

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