Search Result for “Staff tower bridge“ in London

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Default Hotel photo.
33-37 Hogarth Road Kensington, London SW5 0QQ England
33-37 Hogarth Road Kensington, London SW5 0QQ England

Park Grand London Kensington

4.8

2473 reviews

Trip advisor
stafftowerbridgebirthday celebrationchocolateearl's-court proximity
 - but cheap hotel near Earl's Court.
 - Nothing feels missing, near the Earl's court station, restaurants and Cafe's.
 - Hogarth Road is a quiet street within a five minute walking distance of Earl's Court Tube Station.
 - For the value, you will not find a hotel in this great location (Kensington near Earl's Court on the Piccadilly Line) with such great service and attention to detail.
 - For the value you will not find a better location (Kensington near Earl's Court Station on the Piccadilly line) with such great service and attention to detail.
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 - Stamford bridge was 25 min walk.
 - Comfortable rooms Clean with modern amenities Great staff - shout out to Vasi, Karina,Shas and Arpan Good location next to Earl Court underground and Piccadilly line Perfect location if going to a game at Stamford Bridge Highly recommended
 - Only took us 15-20 minutes to tower bridge by train, 15 to Buckingham Palace.
 - It’s close to the tube, and a 25 min walk from Stamford bridge.
 - N/A
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 - We stayed here in February, paid almost £200 for one night and was given a room with a window with a view of a wall and not a very clean room.
 - The walls had marks on them and wallpaper had rips in it, even in the lobby area.
 - Also the walls are thin and we could hear everything our neighbors were saying to each other.
 - - Button feature on the wall that indicates whether you want to have housekeeping or are asleep and to not be disturbed; the house keeping never disturbed us.
 - The bed nearly touched wall to wall with limited room to move around
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 - They even wrote me a thoughtful birthday card.
 - but fine for 2 nights , staff friendly and professional, mentioned it was my husbands birthday and they gave us Prosecco and Chocolates , had room service last night from Turmeric Kitchen , delicious , shout out to Karina , Gazi and Maureen .
 - We are looking to come back to London for my birthday in May and would happily stay here again.
 - It was my wife’s birthday and just by looking at a badge she was wearing we were upgraded and had chocolates & Prosecco delivered to the room.
 - Myself and my partner have experienced extremely high levels of stress and anxiety lately and being his birthday I decided a couple of days away in London would be what we needed to unwind and to treat him and make him feel special.
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 - I mentioned in my booking it was my birthday and when I arrived the lovely hotel staff had decorated my room with balloons and chocolates and complementary wine and cake!
 - When we arrived into our room we had a nice bday surprise of balloons, towels in the shape of a cake, red wine and chocolate!!
 - but fine for 2 nights , staff friendly and professional, mentioned it was my husbands birthday and they gave us Prosecco and Chocolates , had room service last night from Turmeric Kitchen , delicious , shout out to Karina , Gazi and Maureen .
 - We went to our room and were met with rose petals and a towel swan display and 2 bottles of red wine chocolates and a lovely card.
 - Nothing was too much trouble, very helpful when arriving, they gave us wine and chocolates and a towel birthday cake for my partners birthday :) Clean hotel, we checked in our bags when we arrived early and offered tea or coffee on arrival.
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 - Most staff were helpful
 - Quick and informative check in.
 - I mentioned in my booking it was my birthday and when I arrived the lovely hotel staff had decorated my room with balloons and chocolates and complementary wine and cake!
 - Racshit & Rohan the two gentlemen on deception were extremely helpful, they went above and beyond to help me and to fulfil every single need I had, Great staff!
 - The staff were really helpful and friendly, spacious room and a nice hot shower!
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 - Only took us 15-20 minutes to tower bridge by train, 15 to Buckingham Palace.
 - N/A
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 - The rooms are small
 - We were sceptical that the room might be small from some reviews,
 - The rooms are tiny.
 - The rooms are small
 - I phoned as soon as I made my booking as some of the reviews stated the basic rooms were tiny, I had booked a superior room
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 - There was also dried urine on the inside of the toilet seat.
 - The other and we had smelt very strongly of smoke, and the corridor outside our room smelt very strongly of cannabis on the first night.
 - but on closer inspection grubby ( Unpolished glass etc) Filthy lift.
 - The carpet was disgusting with stains and parts of the carpet were actually ripped off the floor.
 - Room stayed in was not very clean, pillows are awful and had seen better days, no cups to make drinks, and the bathroom was disgusting mould all in the shower, wouldn’t stay here ever again, worst hotel I have stayed at in a long time very disappointed
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The Strand, London WC2R 0EZ England
The Strand, London WC2R 0EZ England
4.8

2653 reviews

Trip advisor
stafftowerbridgebirthday celebrationstaying experiencearrival
 - however on arrival, we were upgraded to a junior suite which was a wonderful treat and surprise!
 - N/A
 - We arrived last night.
 - The staff were absolutely wonderful throughout our visit, from check-in at reception, spa visit and restaurant staff.
 - The flowers and cake i had requested were in our room on arrival and the view from our room was incredible.
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 - Our 6th Floor room was beautiful, overlooking Waterloo Bridge - a view, not too dissimilar, to that which Monet had while painting this bridge!
 - We were extremely lucky to benefit from a side view of the River Thames, OXO Tower and Waterloo Bridge.
 - In brief, I booked the Savoy for a surprise proposal, as it had views of the jubilee bridge where my fiancé and I used to go when we were first dating, and is right in the heart of her favourite part of the city.
 - After departing the ship at the moored near the Tower Bridge, we arrived at the Savoy at 8:15 am.
 - The center of Waterloo bridge, perhaps the best view in all of London is just a five-minute walk.
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 - We were due to stay for my birthday last year
 - The hotel was amazing & all the little add ons were great - the staff brought cake & a belated 50th birthday card for my husband to our room.
 - I booked a stay for my wife’s birthday, for a significant birthday.
 - Fantastic '5 STAR' stay for two nights over Valentines & 40th Birthday!
 - and we did for my 40th birthday!
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 - She made our experience wonderful!
 - However our most recent stay was even greater than our previous experiences.
 - Fabulous experience with amazing service.
 - We were lucky enough to have the beautiful pool to ourselves & has the best spa facilities I've experienced across the world.
 - This was an amazing experience.
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 - Great to be able to have a chuckle with the team!
 - A great advert for the Savoy, in fact all the staff we met we're exceptionally friendly, and left us with a feeling of wanting to return.
 - It felt like there just weren’t enough staff available which is shocking considering the charges.
 - Very professional.
 - I could not have been happier with the effort and attention to deal all the Savoy teams put in to make this stay incredibly memorable for my wife.
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 - Arrived Friday, leaving our luggage, went to The Tower of London, came back, check in was easy, shown to our room, which was faultless.
 - We were extremely lucky to benefit from a side view of the River Thames, OXO Tower and Waterloo Bridge.
 - The view was incredible, as we could see across the Thames to the London Eye, see some of the Thames boats, the OXO Tower, and more.
 - After departing the ship at the moored near the Tower Bridge, we arrived at the Savoy at 8:15 am.
 - The concierge helped us to plan several perfect days of sightseeing guiding us on everything from how to use the Tube to a fabulous day visiting the Tower of London then walking to The Tate Modern.
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 - I know you might say you pay for the experience
 - Only slight negative was the final cost of having all meals at the hotel, very pricey;
 - So I booked and paid over the phone.
 - N/A
 - Never going to be the cheapest stay
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Default Hotel photo.
Strand, Charing Cross, London WC2N 5HX England
Strand, Charing Cross, London WC2N 5HX England

The Clermont, Charing Cross

4.7

1879 reviews

Trip advisor
stafftowerbridgebirthday celebrationtouchthe-lounge
 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - Everything about this hotel is great - location, food, cleanliness and the complimentary mini-bar was an added unexpected touch.
 - Tokens given for a free drink each is a nice touch.
 - Our room 508 was large; full of natural light with a very modern feel there was also a cake and card wishing us the best for our anniversary .These little personal touches show how much the hotel appreciates their guests.
 - N/A
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 - Location is great for South bank & Covent Garden plus Tower of London, short & nice walks to all.
 - Close to 2 main tube stations and within a walk distance from main city center attractions including Trafalgar squre, Piccadilly square and Leicester square, Oxford and Regent st., .Covent Garden, the Soho, the West End theaters, the Tower etc.
 - We were able to walk to most places from here including The Tower of London.
 - The Embankment Station (direct tube to the Tower of London in one direction and the Victoria & Albert Museum in the other) is just a block away.
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 - The centre piece is the eye catching spiral staircase still bearing scars from incendiary bombings also check out a quirky telephone box by the lifts.
 - Our only small issue with the room was that we seemed to be a room which was the furthest possible from lifts and stairs etc.
 - This was a bit worrying in case we would be stuck in the lift in a fire .
 - We may as well have been IN the lift.
 - but at a new section that you need to take two elevators to reach.
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - We were checked in by Andrea, he was very welcoming and made a fuss of our 5 year old daughter on her birthday weekend which was hugely appreciated.
 - Drinks and then dinner in the restaurant at The Clermont to celebrate two 50th Birthdays, my husband's and also his best friend.
 - Had an amazing stay and all the staff were very friendly and welcoming and went the extra mile as was staying for my birthday absolutely loved it definitely would recommend the Clermont charing cross x
 - Memorable Moment was they remembered it was my husbands birthday and the cake and wine was a lovely touch so a massive thanks.
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 - The lounge is lovely for breakfast or afternoon wine/tea.
 - Food was terrific in the hotel from the lounge to the restaurant to the bar.
 - She told me she discovered the mouse as well and they contacted Rentokil and do a deep clean of the lounge.
 - We had access to the lounge/club area, which was very nice.
 - We booked the executive twin which included the lounge which was ideal for drinks and nibbles on our way out in the evening.
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 - The staff were attentive from check in to departure.
 - Staff wonderful.
 - The experience was made even more enjoyable by the friendly and attentive service of the hospitality staff at the restaurant ( thank you to Renata ).
 - Check in (Gerald great and very helpfull)
 - Although quite busy, the waiting staff Renata and Jeremiah were very attentive and made us both feel valued.
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 - N/A
 - We asked for a quiet room and that is what we got, in the annex building over a quaint internal foot bridge.
 - We found ourselves at the Amba Hotel due to road and bridge closures on the day of protests and demonstrations which closed down central London.
 - The hotel is literally at a tube station or just a short walk from the pedestrian bridge over the Thames.
 - The hotel is part of the Charing Cross Railway complex , so is very central and is easy to get to, with Waterloo just across the bridge.
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 - The room had one small armchair and an office chair.
 - The rooms are small
 - The room was quite small
 - Room small
 - N/A
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The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England
The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England

InterContinental London - The O2

4.7

4769 reviews

Trip advisor
stafftowerbridgespaconcertshow
 - Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!
 - We stay here as so close to the O2 which makes seeing a show so easy and fun.
 - N/A
 - Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.
 - We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.
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 - Only 3 tube stops from London bridge makes the city so accessible wherever you want to visit.
 - We stayed here to see Alter Bridge at o2.
 - N/A
 - A 5 minute walk to the Underground and a 10 minute ride to London Bridge.
 - The property is adjacent to the 02, so perfect if your trip takes you to the Canary Wharf or London Bridge areas.
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 - N/A
 - but the very notable single egg served in each case; I’m not sure whether this was due to the restaurant operating at close to capacity, or because we were dining on the Club rate, but either way this was poor.
 - There was a poor selection of soft drinks, many of which were locked up on the first day and there was a very poor selection of wines in the evening.
 - Some excellent aspects and also some very poor!
 - Very poor service.
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 - Next I see her a bottle of champagne on me An also showed me around the lovely spa an packages to book I’ll be back
 - I booked an Aromasoul Scrub and an Urban Longevity Facial.
 - She made my experience worthwhile (my first professional massage).
 - My brother and I spent the afternoon here having afternoon tea as well as spa treatment.
 - don't forget the spa, thanks Akosua for such an amazing customer service.
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 - This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.
 - The staff are really helpful and the location is perfect for the concerts at the 02.
 - We stayed after a concert at the O2 and it’s one of my favourite hotels.
 - N/A
 - Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.
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 - I visited the spa today an akosua gave me lovely help to check in such a wonderful lady.
 - Our waiter Aaron was extremely helpful and provided the best service, he also advised us on places to Visit during our stay, thank you Arron for making our experience special.
 - Not only was the therapist very professional - genuinely respectful and filled with ultimate care,
 - The staff are so friendly and helpful we had a lovely meal in the Market Brasserie.
 - From we entered through the doors we were greeted with warmth.
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 - Lovely, striking, modern, 18 storey tower on the banks of the Thames.
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 - I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.
 - The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.
 - but we paid a lot for a generally unsatisfactory experience.
 - N/A
 - This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.
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 - Check in and check out was busy
 - Breakfast was quite busy and so service wasn't as fast as normal
 - but the incommunicative accompanying hotel staff member was too busy eating the photographed canapés to care what paying guests thought.
 - No omelette station at breakfast was a slight let down - chef was busy keeping buffet topped up.
 - even though it was not busy still took way too long.
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Phone number icon011442078346600
39 Buckingham Palace Road, London SW1W 0PS England
39 Buckingham Palace Road, London SW1W 0PS England

The Rubens at the Palace

4.7

1334 reviews

Trip advisor
stafftowerbridgeroyal-mewsbuckingham-palace proximitystaying experience
 - I just hope that wasn’t the reason we had a less than perfect experience.
 - As a sole traveller, staying in hotels can be a lonely experience,
 - What a amazing experience we had, the cakes and tea were so amazing I can’t explain.
 - Without a doubt the best afternoon tea I have ever experienced.
 - We also experienced the champagne afternoon tea, which was equally delicious and delightful.
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 - Took a ride on the Thames River up to the London Bridge and the Tower of London.
 - The London eye is close bye, London bridge 20 mins, of course Buckingham place is exactly facing the hotel, etc
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 - We had booked a king room overlooking the Royal Mews , couldn’t believe how quiet it was at night & lovely to hear & see the horses come passed in the mornings!
 - The room was comfortable and well appointed with a very comfy bed and a great view over the Royal Mews.
 - A room near the elevator with a view of the Royal Mews is extra nice.
 - We had booked a double Royal Mews view room with breakfast.
 - It is aout ten minutes walk from Victoria Railway Station and is right opposite the Royal Mews.
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 - This area of London near Buckingham Palace is a good place to discover Belgravia too and a walk to Hyde Park Corner is worth doing too.
 - Very good location in Central area of London and very close to Buckingham Palace and several underground stations.
 - Brilliant location next to Buckingham palace and close to Victoria station.
 - A very well located hotel close to Buckingham Palace and a short walk from Victoria Station.
 - Location was within walking distance of Buckingham Palace which is why we booked .
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 - This was rectified when we raised this
 - The staff are all friendly and polite, genuinely so.
 - Many thanks to the Staff.
 - A fabulous hotel with the best staff.
 - The staff were wonderful & always made a fuss of our little 4 legged people.
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 - Took a ride on the Thames River up to the London Bridge and the Tower of London.
 - Two brand-new office tower developments almost nextdoor mean a heap of chain restaurants and bars, plus 3 supermarkets.
 - We even walked to the Tower of London and Harrods.
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 - The room was small and the bathroom big enough for one, the bathroom floor had not been cleaned
 - However the room was somewhat small so didn't live up to expectations and the toiletries were not.
 - Our room was small
 - The room is small and old fashioned
 - The room was quite small
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 - Luxurious they were in refillible containers on the wall of the shower and they did not feel or smell luxurious!!! I.
 - The cleaners will have to spend so long cleaning up after you and getting rid of this smell!
 - We had a rotten view of another room, so if you want to overlook the palace, request it.
 - but for the remainder of our stay we could still smell it somewhat in the hallway.
 - Our hallway stunk so bad it was disgusting and our closet doors never stayed shut which was annoying, oh the bed was comfy
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54 Buckingham Gate, London SW1E 6AF England
54 Buckingham Gate, London SW1E 6AF England

St. James Court, A Taj Hotel, London

4.5

1512 reviews

Trip advisor
stafftowerbridgebuckingham-palace proximitybirthday celebrationstaying experience
 - Good location, near Buckingham Palace!
 - The location perfect and so close to Buckingham palace
 - Beautiful hotel near Buckingham Palace, convenient to tube stations and short walk to Westminster Abbey/Houses of Parliament.
 - The St. James Court Taj Hotel is a great location in London - so close to Buckingham Palace and beautiful St. James Park.
 - It's a stone throw from Buckingham palace and near St James Tube station.
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 - however the room is quite small for an executive room.
 - The room was quite small on level 7,
 - The rooms are really quite small
 - Very small room, windows glass milky, which makes the already small room very dark.
 - The hotel room was small
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 - Beautiful building and wonderful staff.
 - Lovely breakfast, nice staff!
 - The staff were very friendly and professional and the treatments were wonderful.
 - The staff were amazing, nothing was too much trouble.
 - Friendly staff.
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 - Ok, just a tip: The London Tower, London Eye, London Bridge, and Borough Market are located in the City of London.
 - N/A
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 - The room was very spacious and spotless with a lovely birthday surprise kindly set up by the housekeeping team before our arrival.
 - We stayed at the Taj St James’s on our recent visit to London celebrating 3 special 40th birthdays.
 - It was delicious House keeping made the experience even better by presenting balloons 🎈 cake & card in our room as we were celebrating my husband's birthday.
 - I mentioned it was my partners birthday and we had cake in our room upon arrival and also again the following day, which was his actual birthday.
 - We arrived on Saturday 5th February for my birthday and to watch a show which was cancelled in December.
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 - The place looks amazing and we definetely going to come back for another nice experience!
 - What an amazing experience.
 - Though it was resolved it wasted my time and spoilt the end of my stay after the overall good experience.
 - .. We had fed back our problems with the reservation team during check-in, and were repeatedly reassured by Tushar that all efforts would be made to give us a good experience.
 - A really memorable experience and truly unforgettable and unique.
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 - Ok, just a tip: The London Tower, London Eye, London Bridge, and Borough Market are located in the City of London.
 - The highlight for the girls was the Tower of London.
 - We were helped with car rental and tickets for Tower of London, Westminster Abbey and Churchill War Rooms at the concierge desk.
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 - We were not sure what to expect because of our previous London hotel experiences have been average or poor with very small expensive rooms.
 - Very noisy from the residence up stairs - poor sound proofing.
 - Sad to witness Taj's spirit abate due to poor management.
 - but the water pressure on the shower was very poor.
 - Shame, wouldn’t recommend due to the room issues, very poor sleep.
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14 - 16 Craven Hill Lancaster Gate, London W2 3DU England
14 - 16 Craven Hill Lancaster Gate, London W2 3DU England

Park Grand London Lancaster Gate

4.8

1310 reviews

Trip advisor
stafftowerbridgechocolatesandwichbirthday celebration
 - Room was on 4th floor and it was boiling hot had to keep window open and air con on.
 - Food was lovely-and extremely filling. No pressure (2hr window)
 - The tiny ‘window’ only opened about 1 inch onto the fire escape .
 - My disappointment came when I was shown my room: it was in the basement with a single room and no window to the outside world.
 - The bathroom has both a vent AND a window, and so it was never too steamy.
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 - Very tasty spicy Indian snacks and sandwiches plus great cakes and scones.
 - Sandwiches were ver tasty.
 - Lovely selection of sandwiches, scones and sweet desserts.
 - The bubbly was nice and the sandwiches and cakes were freshly made and tasty.
 - We went for afternoon tea the sandwiches was lovely and fresh the scones was freshly baked and the prosecco was lovely as some prosecco can be very dry the staff were very friendly and nothing was to much trouble we would go again
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 - N/A
 - N/A
 - Because of that, i can go easily big ben or tower bridge etc.
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 - Also gave us complimentary breakfast as a gift for my birthday.
 - Our room: We arrived to a room of rose petals, a free upgrade, a towel ‘cake’ covered in little hotel chocolates, bottle of Prosecco, cans of soft drinks and even a slice of cake with a happy birthday message with an accompanying birthday card.
 - As I called ahead and explained it was my husbands 30th birthday they left a cake shaped towels on the bed, rose petals, bottle of bubbly, a cheesecake with Happy Birthday & a hand written note wishing him a good birthday stay.
 - He overheard that it was my birthday and brought out a birthday cake complete with candle.
 - I went for birthday for my cousin and they went out of their way to make it special.
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 - Had the most wonderful chocolate afternoon tea, it was amazing.
 - I was offered 3 different afternoon teas - traditional, chocolate or Indian inspired.
 - Our room: We arrived to a room of rose petals, a free upgrade, a towel ‘cake’ covered in little hotel chocolates, bottle of Prosecco, cans of soft drinks and even a slice of cake with a happy birthday message with an accompanying birthday card.
 - We had the Chocolate and the Indian options, with a bottle of Prosecco with each one.
 - You get three options of types of afternoon tea from classic, chocolate or Indian.
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 - but the rooms are small - really quite small, and the double bed occupies almost the whole room - perfectly fine for a couple of nights, but too cramped for much longer.
 - but that wasn’t a problem, It’s a boutique hotel so small is often the way and it was nicely decorated throughout in the main including the rooms, but once we walked in, we were amazed that the small, tight theme continued - the rooms were tiny!
 - The room was small and it felt like a two star hotel!
 - but the room was very small, tiny bathroom, the bed was not as described, nor were the pillows.
 - As you would expect, the rooms are small,
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 - Because of that, i can go easily big ben or tower bridge etc.
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 - Very clean, lovely staff and a well equipped room.
 - It was such a treat to meet such genuine and caring individuals that are highly skilled at what they do.
 - Valee gave us an upgrade for all our patience and trouble and we were very happy.
 - I stayed here with my partner for 2 days, check in was easy, with amazingly friendly, customer oriented staff, room was clean, comfy beds.
 - a special mention to Valee who gave us such a warm welcome at reception.
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Phone number icon011448448545290
18 Albert Embankment, London SE1 7TJ England
18 Albert Embankment, London SE1 7TJ England

Park Plaza London Riverbank

4.1

1976 reviews

Trip advisor
stafftowerbridgehouses-of-parliamentthe-viewexecutive lounge
 - Looking down the thames with the abbey and Big Ben in sight with Lambeth bridge all lit up.
 - we had a lovely walk along the Thames down to to London Bridge (40 mins)
 - A 5 mins walk across the bridge and you will be at Parliament and another 5 mins at Trafalgar Square and in the heart of Theatre land, shopping and great Restaurants.
 - Can walk to central London across the bridge.
 - Also the location is great; close to Lambeth bridge to cross the Thames for a nice walk to the sights.
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 - Breakfast was 5* also in the executive lounge, plenty of options for everyone.
 - We normally book the executive lounge on our stay
 - I hired the Executive Lounge on the 12th floor for my Partners 50th Birthday, Ive never Organised an event at a hotel so was a little bit worried,
 - Executive Lounge was closed
 - e booked an executive river view room for a special occasion, mainly to get access to the executive lounge to make use of the private lounge and complimentary drinks.
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 - The staff were amazing the view from my room was lovely and can someone please pay for a long wknd for me to stay there.
 - The view from our room was of the Thames River.
 - And the view was just spectacular.
 - I upgraded my room for the view when I arrived and I highly recommend you do the same.
 - I booked a one bedroom river view balcony suite and when we walked into the room (1371) the view was fantastic.
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 - While I could "technically" see the Thames, I would not call it a "Thames View", since I had to stand right at the window and crane my neck in order to see an approximately 30 foot stretch of the river.
 - but this was several times we were left frustrated not including when the phone kept ringing out when we would try to get in touch with reception in the morning and evening time and I wanted everything perfect for this trip.
 - I didn't know if the employee had just conned me so I phoned room service and was made to feel stupid by the man on the phone and as if it was my fault for simply reading the prices you put in the menu .
 - Get a “courtesy call” every day asking if there’s anything I need which I clearly don’t.
 - i was also asked to oy for a local uk call and when i ordered a fork to my room i was asked to pay for it!!!!!
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 - The reception staff are friendly, how ever the service in the bar is slow .
 - Hotel reception very nice
 - The sanitising staff shout at children.
 - Everything from the service, food & staff was excellent, great facilities and the location was just right for our young family to walk to and from the nearest tube station (Vauxhall).
 - Stay was phenomenal All high standard Amazing breakfast and all staff are friendly and helpful Will definitely come back here The spa and swimming pool was clean and had always fresh towels Kids enjoyed their swimming Keep it up guys 👍
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 - The views over the Thames and Houses of Parliament were incredible and we really enjoyed having the balcony to get a good view of the city.
 - Lovely views over towards Houses of Parliament
 - We were then checked into our lovely room overlooking the river and Houses of Parliament by the friendly reception team.
 - but looking out towards the Houses of Parliament from our 9th floor room window was very special.
 - The location of the hotel on the river with great views of Big Ben and the Houses of Parliament meant we were close to all attractions for fun and then relax with a walk along the river.
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 - We were overlooking the Thames and could see Westminster / Big Ben / London eye / St. Paul’s / BT tower etc and then from the balcony, The Shard, Cheese-grater / German etc.
 - 753 had a view of the Thames, Tower Bridge, HMS Belfast and so much more of Central London.
 - Enjoyed our stay at the park plaza riverbank, great location for Westminster, Tower of London, and American embassy Nice check in.with Caleb, who was helpful and informative Was hoping for a river view ,
 - Another plus for the location of this hotel for us, is, we do the lovely walk along the Southbank, over Tower Bridge and back along the other side (past the Tower Of London) and then coming back over Lambeth Bridge and returning back to the hotel.
 - The view is unreal and right on the Thames facing the House of Parliament, London Eye & Oxo tower.
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 - This time we requested a room with a view of Parliament and was not available so I had to pay extra.
 - however I asked whether the air conditioning could be fixed and was given a blunt ‘no’ and left with the fan.
 - I couldn't even flag anyone down to request things like pepper or a water refill.
 - But because I’m not confrontational, I’ve asked for a quieter and secluded area, which I received.
 - I phoned prior to our stay to request the Westminster view (the only reason I upgraded to the river view suite) i was told that I had that room, when I turnt up this was not the case which left me very annoyed.
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Phone number icon(888) 446-6677
2-8 Great Suffolk Street, London SE1 0UG England
2-8 Great Suffolk Street, London SE1 0UG England

Hilton London Bankside

4.7

1249 reviews

Trip advisor
stafftowerbridgeexecutive loungethe-poolthe-lounge
 - He was very helpful, friendly.
 - Special mention to Indi from Events and Maria from Reception for their exceptional service and dedication.
 - Special mention to Nevada who assisted us in the executive lounge.
 - He’s a very friendly guy and just deserves a mention !
 - She was attentive, efficient and had a gentle demeanour.
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 - Special mention to Nevada who assisted us in the executive lounge.
 - Great atmosphere in the executive lounge.
 - The rooms are amazing, very high end, the best gin selection ever in the bar - breakfast with too much to choose from and the tranquility of the Executive lounge.
 - Definitely will stay here again purely because of the Executive Lounge!
 - I was really impressed by the executive lounge as well!
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 - We really liked the hotel facilities - the pool was great for families and we went there every day of our stay - changing and shower facilities were very easy and convenient.
 - The pool was very nice and the room was so comfortable.
 - The pool is also perfect for kids as it’s nice and big
 - The pool was a highlight and fluffy dressing gowns to relax after exploring the city.
 - The pool is absolutely beautiful and such an enjoyable place to relax.
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 - Nevada made our visit to the lounge even more enjoyable.
 - but on my last evening, Nevada was super kind and helpful in the Lounge.
 - but every person who worked in the lounge was just great!
 - I enjoyed the lounge a lot, I was working on my ipad and it was a quiet and relaxing place, with drinks and nibbles too.
 - And a big thank you to Kacia, who was serving us in the lounge - she was so personable and made us feel so welcome!!!
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 - Stayed at this hotel for a 3day break normally stay at tower bridge Hilton
 - We walked to the London Eye, House of Parliament, Tower of London, crossed the river over the Millennium Bridge to go up to the Sky Garden in the Walkie Talkie building.
 - The location was walking distance from some of the best sights including Tower Bridge, the Shard, City Hall, two minutes from the Tate and short walk to underground and Waterloo.
 - Great location - a few mins walk to the Thames and 20 mins or so in either direction to London eye/tower bridge,
 - You can walk to so many attractions from the hotel for example The Shard, Tower Bridge, Millennium Bridge, ST Pauls, The Globe etc.
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 - Hotel was easy to find and in a great location - we walked about 15 minutes from London Bridge
 - Stayed at this hotel for a 3day break normally stay at tower bridge Hilton
 - Hotel is steps from Tate Modern, a nice walk over the Millennium Bridge to St Paul's.
 - We walked to the London Eye, House of Parliament, Tower of London, crossed the river over the Millennium Bridge to go up to the Sky Garden in the Walkie Talkie building.
 - Hotel is in a fabulous location, 5 mins walk to Millenium Bridge and 5 mins walk to Southwark tube station.
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Phone number icon(844) 631-0595
2 Caxton Street Westminster, London SW1H 0QW England
2 Caxton Street Westminster, London SW1H 0QW England

St. Ermin's Hotel, Autograph Collection

4.7

1114 reviews

Trip advisor
stafftowerbridgebuckingham-palace proximityclassywestminster-abbey proximity
 - The St. Ermin's is in a great location: walking distance to Buckingham Palace, St. James Park, Westminster Abbey plus being only steps away from a tube station.
 - Location is close to Buckingham Palace.
 - It is within a short walking distance of Buckingham Palace and Westminster Abbey.
 - This hotel is close to Buckingham Palace, st James park, Churchill Museum, Big Ben and other attractions.
 - Wow, what a wonderful hotel very near Buckingham Palace, the finish line of the marathon, St. James's Park Station, Westminster, Big Ben, London Eye.
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 - The service was great and attentive.
 - I just loved the attention from staff in general, Daniela, Katie, Sharon, Leticia, Nihad and Querina.
 - The service was fantastic from the front desk, to the bellmen, to the restaurant/bar.
 - We stayed at the St Ermins for 1 night, the service is excellent and the staff cannot do enough for you.
 - All the staff are so very attentive you just cannot not fault anything or anyone.
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 - Rooms are small
 - Our room was small
 - I’d booked a larger room which was still quite small
 - Hotel room was small,
 - Rooms are a little small
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 - We loved our 5 night stay at this lovely historic hotel.
 - Interesting and amazing historical facts were related with panache.
 - We have stayed at St Ermin’s three times and have enjoyed the beautiful historic hotel with wonderful service from friendly and helpful staff.
 - I was lucky enough to have a historic tour and afternoon tea at the St. Ermin; one of London’s not-so-hidden gems.
 - We arrived early to this beautiful, historic and elegant space.
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 - close to Westminster abbey, St. James park and Big Ben.
 - Walking distance from Westminster Abbey and Buckingham palace!
 - walking distance to westminster abbey.
 - Location I hard to beat - close to Westminster Abbey, Parliament, and a Metro station.
 - Liked the fact that it was so close to Westminster Abbey and the underground, made it very accessible.
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 - Amazing Property, walking distance to Buckingham Palace, Westminster Abbey, London Tower, etc.
 - The hotel is centrally located and we walked to,The Eye, Tower of London, Buckingham Palce, Westminster Abbey and St. Paul's Cathedral.
 - Located on a quiet street in Westminster, St Ermin’s is a 100 yard walk to the St James tube station which is a direct shot all the to Tower of London, and one stop from the Westminster station which connects to a few other lines.
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 - Walking distance to all the major attractions and across the bridge to Southbank.
 - The location is great and about the same distance to all the places we like to go BUT no more battling the crowds walking across Westminster Bridge!!!! Yea!
 - Lovely hotel at Xmas time, great food, always busy in the bar area and location to Westminster bridge, Westminster Abbey and Buckingham Palace was fantastic
 - The St. James Tube station is right around the corner, London Bridge, Buckingham Palace, and Westminster Abbey are all within a 10 minute stroll.
 - Great location next to St James tube station, walking distance to Westminster Abby, Big Ben, Westminster Bridge, London Eye.
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 - There is construction across the street
 - It was away from any construction noise.
 - The one downfall to St Ermins was the WiFi was super slow and there was some construction noise outside.
 - When I checked in I was put in a junior suite on top of construction - wrong category and no request met.
 - but we didn’t really hear the construction, the hotel is set back.
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