Search Result for “Staff the shard“ in London

122 Results found
The Strand, London WC2R 0EZ England
The Strand, London WC2R 0EZ England
4.8

2645 reviews

Trip advisor
staffshardbirthday celebrationstaying experiencearrival
 - however on arrival, we were upgraded to a junior suite which was a wonderful treat and surprise!
 - N/A
 - We arrived last night.
 - The staff were absolutely wonderful throughout our visit, from check-in at reception, spa visit and restaurant staff.
 - The flowers and cake i had requested were in our room on arrival and the view from our room was incredible.
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 - I know you might say you pay for the experience
 - Only slight negative was the final cost of having all meals at the hotel, very pricey;
 - So I booked and paid over the phone.
 - N/A
 - Never going to be the cheapest stay
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 - We were due to stay for my birthday last year
 - The hotel was amazing & all the little add ons were great - the staff brought cake & a belated 50th birthday card for my husband to our room.
 - I booked a stay for my wife’s birthday, for a significant birthday.
 - Fantastic '5 STAR' stay for two nights over Valentines & 40th Birthday!
 - and we did for my 40th birthday!
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 - She made our experience wonderful!
 - However our most recent stay was even greater than our previous experiences.
 - Fabulous experience with amazing service.
 - We were lucky enough to have the beautiful pool to ourselves & has the best spa facilities I've experienced across the world.
 - This was an amazing experience.
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 - Great to be able to have a chuckle with the team!
 - A great advert for the Savoy, in fact all the staff we met we're exceptionally friendly, and left us with a feeling of wanting to return.
 - It felt like there just weren’t enough staff available which is shocking considering the charges.
 - Very professional.
 - I could not have been happier with the effort and attention to deal all the Savoy teams put in to make this stay incredibly memorable for my wife.
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 - We have stayed in hotels such as The Ritz and The Shard and the facilities are similar,
 - I was very close to check in to Shangri-La at the shard
 - I much preferred a previous stay at the Shangri-La at the Shard, and for the price would choose to stay there over the Savoy.
 - We were upgraded and the view from our room(630) was absolutely stunning, all along the river Thames taking in the shard and St Paul’s cathedral just wonderful.
 - We also had a wonderful view down the river to the Shard too.
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Strand, Charing Cross, London WC2N 5HX England
Strand, Charing Cross, London WC2N 5HX England

The Clermont, Charing Cross

4.7

1864 reviews

Trip advisor
staffshardbirthday celebrationtouchthe-lounge
 - The lounge is lovely for breakfast or afternoon wine/tea.
 - Food was terrific in the hotel from the lounge to the restaurant to the bar.
 - She told me she discovered the mouse as well and they contacted Rentokil and do a deep clean of the lounge.
 - We had access to the lounge/club area, which was very nice.
 - We booked the executive twin which included the lounge which was ideal for drinks and nibbles on our way out in the evening.
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 - The room had one small armchair and an office chair.
 - The rooms are small
 - The room was quite small
 - Room small
 - N/A
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - We were checked in by Andrea, he was very welcoming and made a fuss of our 5 year old daughter on her birthday weekend which was hugely appreciated.
 - Drinks and then dinner in the restaurant at The Clermont to celebrate two 50th Birthdays, my husband's and also his best friend.
 - Had an amazing stay and all the staff were very friendly and welcoming and went the extra mile as was staying for my birthday absolutely loved it definitely would recommend the Clermont charing cross x
 - Memorable Moment was they remembered it was my husbands birthday and the cake and wine was a lovely touch so a massive thanks.
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - Everything about this hotel is great - location, food, cleanliness and the complimentary mini-bar was an added unexpected touch.
 - Tokens given for a free drink each is a nice touch.
 - Our room 508 was large; full of natural light with a very modern feel there was also a cake and card wishing us the best for our anniversary .These little personal touches show how much the hotel appreciates their guests.
 - N/A
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 - The staff were attentive from check in to departure.
 - Staff wonderful.
 - The experience was made even more enjoyable by the friendly and attentive service of the hospitality staff at the restaurant ( thank you to Renata ).
 - Check in (Gerald great and very helpfull)
 - Although quite busy, the waiting staff Renata and Jeremiah were very attentive and made us both feel valued.
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 - On the positive side we had an unexpected partial view of the Thames and the Shard (a bonus) and little outside noise.
 - We certainly were - it was near the very back of the hotel on the 2nd from top 5th floor and gave us sweeping views of the Thames, City and Shard.
 - The room was quiet, comfortable and had a fantastic view of The London Eye and the Shard.
 - Friendly and helpful service from William as we entered the reception area and a very comfortable, clean twin room with views to the rear of the Shard and London Eye, stunning at night with them and other buildings etc being lit up.
 - Could see the Thames and the Shard from our room which was quite a surprise.
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 - The centre piece is the eye catching spiral staircase still bearing scars from incendiary bombings also check out a quirky telephone box by the lifts.
 - Our only small issue with the room was that we seemed to be a room which was the furthest possible from lifts and stairs etc.
 - This was a bit worrying in case we would be stuck in the lift in a fire .
 - We may as well have been IN the lift.
 - but at a new section that you need to take two elevators to reach.
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The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England
The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England

InterContinental London - The O2

4.7

4767 reviews

Trip advisor
staffshardspaconcertshow
 - This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.
 - The staff are really helpful and the location is perfect for the concerts at the 02.
 - We stayed after a concert at the O2 and it’s one of my favourite hotels.
 - N/A
 - Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.
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 - Tea was nice we had the vanilla tea which was different for tea as even at the Shard they never had vanilla tea as an option.
 - Sooner stay here than the Shard.
 - The best hotel I’ve ever stayed in much better than the shard!
 - but for half the price (also better views than the shard)
 - He liked the look of the Shangri la hotel at the Shard as he really wanted 'penthouse' views.
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 - N/A
 - but the very notable single egg served in each case; I’m not sure whether this was due to the restaurant operating at close to capacity, or because we were dining on the Club rate, but either way this was poor.
 - There was a poor selection of soft drinks, many of which were locked up on the first day and there was a very poor selection of wines in the evening.
 - Some excellent aspects and also some very poor!
 - Very poor service.
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 - Next I see her a bottle of champagne on me An also showed me around the lovely spa an packages to book I’ll be back
 - I booked an Aromasoul Scrub and an Urban Longevity Facial.
 - She made my experience worthwhile (my first professional massage).
 - My brother and I spent the afternoon here having afternoon tea as well as spa treatment.
 - don't forget the spa, thanks Akosua for such an amazing customer service.
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 - I visited the spa today an akosua gave me lovely help to check in such a wonderful lady.
 - Our waiter Aaron was extremely helpful and provided the best service, he also advised us on places to Visit during our stay, thank you Arron for making our experience special.
 - Not only was the therapist very professional - genuinely respectful and filled with ultimate care,
 - The staff are so friendly and helpful we had a lovely meal in the Market Brasserie.
 - From we entered through the doors we were greeted with warmth.
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 - Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!
 - We stay here as so close to the O2 which makes seeing a show so easy and fun.
 - N/A
 - Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.
 - We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.
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 - I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.
 - The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.
 - but we paid a lot for a generally unsatisfactory experience.
 - N/A
 - This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.
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 - Check in and check out was busy
 - Breakfast was quite busy and so service wasn't as fast as normal
 - but the incommunicative accompanying hotel staff member was too busy eating the photographed canapés to care what paying guests thought.
 - No omelette station at breakfast was a slight let down - chef was busy keeping buffet topped up.
 - even though it was not busy still took way too long.
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2 Wallenberg Place Top of Park Lane, Marble Arch, London W1H 7TN England
2 Wallenberg Place Top of Park Lane, Marble Arch, London W1H 7TN England

The Montcalm London Marble Arch

4.9

1849 reviews

Trip advisor
staffshardbirthday celebrationstaying experiencearrival
 - Half an hour after arriving in our room we were surprised with complementary bubbles and cake from the staff.
 - The check in at the front desk was quick, simple and proffessional.
 - Together with brother we have arrived and we’re welcomed nicely by Georgie and Marius.
 - From arrival to departure we were made welcome and spoilt.
 - The attention to detail we received once arriving at Montcalm was second to none, your reception team was extremely welcoming polite, and gracious.
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 - (Previously stayed in the Shard for two nights, and the service from the Marble Arch definitely exceeded the stay at the Shard).
 - All of this was topped off by every member of the hotel being so friendly and helpful, a special thanks to Izabela who really is a credit to the company and also the concierge who helped us make our booking to the shard on time.
 - We came as was dining at the shard,
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 - Visited for my 40th birthday and booked Montcalm Marble Arch due to the excellent reviews and we were not disappointed.
 - At the end of the meal to my surprise the staff came out again signing happy birthday and another cake I was blown away by their kindness also must not forget the chef who did us a very enjoyable meal.
 - As well as a room upgrade we also got Prosecco and cake as we were celebrating my birthday.
 - but made sure the room was set up for the birthday!
 - My boyfriend booked one night stay on bonfire night for my birthday being the Saturday.
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 - Very good service Everyone was helpful.
 - Half an hour after arriving in our room we were surprised with complementary bubbles and cake from the staff.
 - The room service was amazing, everything was prepared promptly and the staff was very friendly and approachable.
 - We been welcomed by Georgie at the entrance.
 - Thank you guys as well as entire staff are friendly and helpful.
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 - but this was obviously due to unexpected circumstances.
 - The bar was empty on a Friday night, possibly due to the dirge like 'modern music' that had all the sophistication of a drug fuelled council estate.
 - but I believe this is due to the pandemic and/or renovations.
 - We were disappointed by this, we especially picked this hotel due to what was on offer.
 - but it’s closed due to Covid.
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 - Me and my colleague decided to experience an extraordinary hospitality of The Montcalm London Marble Arch Hotel.
 - We visited Montcalm as a couple and it was an amazing experience.
 - Best hotel in central London, hospitality and location wise.
 - Experience was amazing as always.
 - We have also taken a chance to try the Indian restaurant which is located at the end of the lobby, and I have to say we had a great experience there.
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Phone number icon011442077130428
324 Gray's Inn Road, London WC1X 8BU England
324 Gray's Inn Road, London WC1X 8BU England

Point A Hotel, London Kings Cross St Pancras

4.2

3063 reviews

Trip advisor
staffshardfriendlyroom cleanlinessbed proximity
 - The rooms are clean and so close to King's cross.
 - Really clean rooms,
 - The room was clean, only small downside it’s only cleaned every 3 days.
 - Clean room, comfortable beds ad good waterpressure in the shower.
 - N/A
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 - The room itself was a good size and we had a fantastic view of different landmarks such as the shard and the gherkin.
 - Will deffo book again if i was staying around that area, my view was of the shard in the distance.
 - When we returned and checked in we were on the 5th floor which I would recommend as it was incredibly quiet and the views were fabulous towards the Gherkin and the Shard.
 - The room we got was lovely and we had a nice view on Sky Garden, the Shard, St. Pauls and even London Eye.
 - Quick and easy check in, helpful staff, especially Lorenzo, our room on the 5th floor had a view of St. Paul’s cathedral and the shard, free breakfast was adequate
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 - Bathroom was small,
 - The bathroom is small.
 - The room was very small and the bathroom was tiny, had to dry myself in the room after a shower as there were no room in the bathroom to swing a cat.
 - Bathroom was small.
 - N/A
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 - Hotel was very good clean and well presented Staff very friendly and breakfast was lovely Location is superb for kings Cross Really Will look at coming back as soon as possible I was surprised how clean and tidy everything was I was expecting worse
 - Staff very friendly and helpful.
 - The staff were all really friendly and lovely too!
 - So friendly and made my stay 1000 times better.
 - great location and good price.staffs were friendly.
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 - Geri is a credit to the team.
 - Welcoming, helpful, answering any questions, polite and professional.
 - N/A
 - Thank you A fellow Hospitality Worker
 - Hotel was very good clean and well presented Staff very friendly and breakfast was lovely Location is superb for kings Cross Really Will look at coming back as soon as possible I was surprised how clean and tidy everything was I was expecting worse
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 - We had a very basic room with no windows, so when the shower was on the entire room for steamy, and everything was a bit damp.
 - Also in the category Double Bedroom with Window belong rooms with locked windows that one cannot open, ever.
 - I would suggest trying to get a new room when staying as there is old rooms and newer rooms, also if you need a good night's sleep get the rooms without windows, on the basement floor.
 - The rooms are very small, not all of them have windows
 - The curtains were broken, and there was a light outside the window constantly on.
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 - The rooms are clean and so close to King's cross.
 - The location was great, right near King's Cross so can easily get anywhere quickly from this hotel.
 - Location excellent and close to Kings X, wouldn't hesitate to stay again.
 - Great connection to all parts of London because it is near King’s Cross.
 - Stayed in this lovely hotel, near King's Cross for 6 nights, and I very much enjoyed my stay, all the staff were lovely and very friendly and approachable, bedroom space was very good.
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 - As other reviews said, the room was very small
 - But unfortunately room was small for us to open one of our luggages.
 - Room was small and basic
 - The room we got was a bit small
 - The room is tiny.
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Phone number icon011442078346600
39 Buckingham Palace Road, London SW1W 0PS England
39 Buckingham Palace Road, London SW1W 0PS England

The Rubens at the Palace

4.7

1331 reviews

Trip advisor
staffshardroyal-mewsbuckingham-palace proximitystaying experience
 - We had booked a king room overlooking the Royal Mews , couldn’t believe how quiet it was at night & lovely to hear & see the horses come passed in the mornings!
 - The room was comfortable and well appointed with a very comfy bed and a great view over the Royal Mews.
 - A room near the elevator with a view of the Royal Mews is extra nice.
 - We had booked a double Royal Mews view room with breakfast.
 - It is aout ten minutes walk from Victoria Railway Station and is right opposite the Royal Mews.
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 - This was rectified when we raised this
 - The staff are all friendly and polite, genuinely so.
 - Many thanks to the Staff.
 - A fabulous hotel with the best staff.
 - The staff were wonderful & always made a fuss of our little 4 legged people.
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 - Luxurious they were in refillible containers on the wall of the shower and they did not feel or smell luxurious!!! I.
 - The cleaners will have to spend so long cleaning up after you and getting rid of this smell!
 - We had a rotten view of another room, so if you want to overlook the palace, request it.
 - but for the remainder of our stay we could still smell it somewhat in the hallway.
 - Our hallway stunk so bad it was disgusting and our closet doors never stayed shut which was annoying, oh the bed was comfy
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 - I just hope that wasn’t the reason we had a less than perfect experience.
 - As a sole traveller, staying in hotels can be a lonely experience,
 - What a amazing experience we had, the cakes and tea were so amazing I can’t explain.
 - Without a doubt the best afternoon tea I have ever experienced.
 - We also experienced the champagne afternoon tea, which was equally delicious and delightful.
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 - The room was small and the bathroom big enough for one, the bathroom floor had not been cleaned
 - However the room was somewhat small so didn't live up to expectations and the toiletries were not.
 - Our room was small
 - The room is small and old fashioned
 - The room was quite small
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 - This area of London near Buckingham Palace is a good place to discover Belgravia too and a walk to Hyde Park Corner is worth doing too.
 - Very good location in Central area of London and very close to Buckingham Palace and several underground stations.
 - Brilliant location next to Buckingham palace and close to Victoria station.
 - A very well located hotel close to Buckingham Palace and a short walk from Victoria Station.
 - Location was within walking distance of Buckingham Palace which is why we booked .
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 - We both stayed at the Shard for our last trip and that was fantastic
 - ..we were seeing Hamilton the musical, visiting the Shard, Camden Market and the Royal Albert Hall - we were well placed for all those attractions being VERY close to Victoria Station/Buses and Underground.
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Phone number icon011442076361000
1C Portland Place Regent Street, London W1B 1JA England
1C Portland Place Regent Street, London W1B 1JA England

The Langham, London

4.8

1073 reviews

Trip advisor
staffshardartesianclub loungechampagne
 - They showered us with balloons, flowers, champagne, chocolates, and great service.
 - We sat and drank champagne until our room was ready.
 - We arrived early for our check-in which was no problem, our luggage was taken and we were escorted to the Langham club lounge where we were waited on with Champagne and snacks until our room was ready.
 - The Langham Club is a oasis of calm in the center of London and we spent many hours here reading, relaxing and of course partaking in the Champagne and cocktails that the staff were always ready to provide.
 - The teas and champagne all very good.
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 - Finally, the lifts to the rooms are very small and tight and can only take three people at most, excluding luggage - take note if several of you are coming together.
 - The rooms could be a bit small.
 - Bathroom is way too big for small rooms.
 - Also the changing rooms rather small.
 - Rooms are a bit small
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 - I couldn’t justify spending the extra for an executive room and use of the club lounge.
 - The staff went the extra mile to make our stay memorable and special, and the Club Lounge was wonderful.
 - We chose an Executive Room so that we were able to make use of the Langham Club Lounge and it was absolutely worth it - we spent our entire time in there and it was great to have somewhere to relax and spend time other than your own room.
 - The Club Lounge is the perfect place to find tranquility throughout the day, the Afternoon Tea at the Palm Court restaurant is a true experience (reserve in advance!).
 - We arrived early for our check-in which was no problem, our luggage was taken and we were escorted to the Langham club lounge where we were waited on with Champagne and snacks until our room was ready.
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 - Views in the distance to the Eye, Shard and Parliament.
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 - Also had a drink in the artesian which is always a delight .Well done.
 - We were overwhelmed by the staff at The Langham, from the Doorman, Reception, The Lounge, Palm Restaurant and the Artesian Bar the service was exceptional
 - We had drinks several times at the Artesian Bar.
 - Excellent gym, spa and swimming pool + get a drink at the Artesian Bar + try the 'Toasties' at the Wigmore!
 - Having access to the Club Lounge which we used as a base was a great benefit and visits to the busy Wigmore & Artesian venues were memorable.
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 - The staff goes above and beyond.
 - It's about care, about understanding what would draw a smile in guests faces.
 - Instead of getting ‘old’ ones, the gentleman got on the phone and said the chef will make you some fresh ones!
 - Our suite was perfect in every detail and nothing was too much trouble for the staff looking after it and us.
 - The people that work here deserve a special mention as they really do make the hotel such a great place to stay and relax, so welcoming and nothing is to much trouble.
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Phone number icon011448448545290
18 Albert Embankment, London SE1 7TJ England
18 Albert Embankment, London SE1 7TJ England

Park Plaza London Riverbank

4.1

1932 reviews

Trip advisor
staffshardhouses-of-parliamentthe-viewexecutive lounge
 - Breakfast was 5* also in the executive lounge, plenty of options for everyone.
 - We normally book the executive lounge on our stay
 - I hired the Executive Lounge on the 12th floor for my Partners 50th Birthday, Ive never Organised an event at a hotel so was a little bit worried,
 - Executive Lounge was closed
 - e booked an executive river view room for a special occasion, mainly to get access to the executive lounge to make use of the private lounge and complimentary drinks.
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 - While I could "technically" see the Thames, I would not call it a "Thames View", since I had to stand right at the window and crane my neck in order to see an approximately 30 foot stretch of the river.
 - but this was several times we were left frustrated not including when the phone kept ringing out when we would try to get in touch with reception in the morning and evening time and I wanted everything perfect for this trip.
 - I didn't know if the employee had just conned me so I phoned room service and was made to feel stupid by the man on the phone and as if it was my fault for simply reading the prices you put in the menu .
 - Get a “courtesy call” every day asking if there’s anything I need which I clearly don’t.
 - i was also asked to oy for a local uk call and when i ordered a fork to my room i was asked to pay for it!!!!!
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 - The views over the Thames and Houses of Parliament were incredible and we really enjoyed having the balcony to get a good view of the city.
 - Lovely views over towards Houses of Parliament
 - We were then checked into our lovely room overlooking the river and Houses of Parliament by the friendly reception team.
 - but looking out towards the Houses of Parliament from our 9th floor room window was very special.
 - The location of the hotel on the river with great views of Big Ben and the Houses of Parliament meant we were close to all attractions for fun and then relax with a walk along the river.
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 - This time we requested a room with a view of Parliament and was not available so I had to pay extra.
 - however I asked whether the air conditioning could be fixed and was given a blunt ‘no’ and left with the fan.
 - I couldn't even flag anyone down to request things like pepper or a water refill.
 - But because I’m not confrontational, I’ve asked for a quieter and secluded area, which I received.
 - I phoned prior to our stay to request the Westminster view (the only reason I upgraded to the river view suite) i was told that I had that room, when I turnt up this was not the case which left me very annoyed.
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 - The staff were amazing the view from my room was lovely and can someone please pay for a long wknd for me to stay there.
 - The view from our room was of the Thames River.
 - And the view was just spectacular.
 - I upgraded my room for the view when I arrived and I highly recommend you do the same.
 - I booked a one bedroom river view balcony suite and when we walked into the room (1371) the view was fantastic.
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 - The reception staff are friendly, how ever the service in the bar is slow .
 - Hotel reception very nice
 - The sanitising staff shout at children.
 - Everything from the service, food & staff was excellent, great facilities and the location was just right for our young family to walk to and from the nearest tube station (Vauxhall).
 - Stay was phenomenal All high standard Amazing breakfast and all staff are friendly and helpful Will definitely come back here The spa and swimming pool was clean and had always fresh towels Kids enjoyed their swimming Keep it up guys 👍
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 - We were overlooking the Thames and could see Westminster / Big Ben / London eye / St. Paul’s / BT tower etc and then from the balcony, The Shard, Cheese-grater / German etc.
 - We stayed at the Shangri-La at the shard too this week and it’s true what they say- you really do get what you pay for.
 - We had room 1579 which looked over the Thames, parliament and the London Eye at one side, and views of the Shard, Gherkin, etc at the other.
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Phone number icon(888) 446-6677
2-8 Great Suffolk Street, London SE1 0UG England
2-8 Great Suffolk Street, London SE1 0UG England

Hilton London Bankside

4.7

1175 reviews

Trip advisor
staffshardexecutive loungethe-poolthe-lounge
 - We really liked the hotel facilities - the pool was great for families and we went there every day of our stay - changing and shower facilities were very easy and convenient.
 - The pool was very nice and the room was so comfortable.
 - The pool is also perfect for kids as it’s nice and big
 - The pool was a highlight and fluffy dressing gowns to relax after exploring the city.
 - The pool is absolutely beautiful and such an enjoyable place to relax.
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 - Great location for The Shard , Tate Modern, Shakespeares Globe, a few minutes walk from Southwark Station.
 - Close to the borough market and the shard.
 - With a stunning view of the shard and ever friendly and helpful staff on duty, the most amazing atmosphere of calm yet buzzing joy.
 - The hotel is only 5-10 minute walk from Borough Market & the Shard and 5 mins from Southwark tube station.
 - The location was walking distance from some of the best sights including Tower Bridge, the Shard, City Hall, two minutes from the Tate and short walk to underground and Waterloo.
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 - He was very helpful, friendly.
 - Special mention to Indi from Events and Maria from Reception for their exceptional service and dedication.
 - Special mention to Nevada who assisted us in the executive lounge.
 - He’s a very friendly guy and just deserves a mention !
 - She was attentive, efficient and had a gentle demeanour.
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 - Nevada made our visit to the lounge even more enjoyable.
 - but on my last evening, Nevada was super kind and helpful in the Lounge.
 - but every person who worked in the lounge was just great!
 - I enjoyed the lounge a lot, I was working on my ipad and it was a quiet and relaxing place, with drinks and nibbles too.
 - And a big thank you to Kacia, who was serving us in the lounge - she was so personable and made us feel so welcome!!!
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 - Special mention to Nevada who assisted us in the executive lounge.
 - Great atmosphere in the executive lounge.
 - The rooms are amazing, very high end, the best gin selection ever in the bar - breakfast with too much to choose from and the tranquility of the Executive lounge.
 - Definitely will stay here again purely because of the Executive Lounge!
 - I was really impressed by the executive lounge as well!
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St Katharine's Way, London E1W 1LD England
St Katharine's Way, London E1W 1LD England

The Tower Hotel

4.1

3967 reviews

Trip advisor
staffshardthe-viewroom viewcomfortable bed
 - Excellent value stay through a Travel Zoo offer, room overlooking St Katharine's Dock, clean, bright and warm with a comfortable bed and black out curtains for a good nights sleep.
 - The view was amazing, the room nice and big with comfortable beds.
 - Our room was big enough with a comfortable bed and decent bath/shower facilities.
 - Comfortable bed.
 - Location and service are excellent, Beds were comfortable.
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 - But it has to be said, the room was a little tired and in need of some renovation. There was black mould around the bath, the handles had been snapped off (and I broke my nail trying to open it!)
 - These are all throwback signs of a lack of interest in updating the accommodation to the standards that the bulk of the remainder of the hotel and the prices demand (£250 rack rate). Oh.
 - A volume control in the bathroom
 - The Bath was dirty from the previous guests The Room was cold, with no effective heating The room was nice,
 - Bathrooms could do with updating especially the in bath showers ,
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 - If you book a room that looks on to the river, the view is excellent.
 - At first sight this hotel looks amazing, with its lofty, airy lobby and the view, which is second to none!
 - The view was amazing, the room nice and big with comfortable beds.
 - We would always stop in there for a Strawberry Daiquiri wether we were staying or not because of this drink and also a very pleasant place to rest with the view of the tower bridge if your lucky enough to get a window seat especially the bay window table.
 - The view from my bedroom, facing the tower, was outstanding.
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 - but is feeling dated in the rooms - no fridge, no instructions on aircon heating.
 - The Bath was dirty from the previous guests The Room was cold, with no effective heating The room was nice,
 - The hotel rooms are dated and the shower wasn't nice at all, scolding hot followed by freezing cold.
 - Great experience except the the heating did not work.
 - No heating in room.
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 - Most of the staff were friendly and very helpful.
 - It's a great location and i personally would book a Tower Bridge view it's spectacular for a pleasurable break.
 - Staff very welcoming, polite and helpful.
 - Waitresses very attentive.
 - The staff here are top notch in terms of friendliness, accommodation and willingness to go that extra mile to make you feel welcome,
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 - Excellent value stay through a Travel Zoo offer, room overlooking St Katharine's Dock, clean, bright and warm with a comfortable bed and black out curtains for a good nights sleep.
 - We had the most amazing view from our room,
 - We booked a bridge view room for one night for my daughters birthday trip to London.
 - We were on the 5th floor which was ok, I don’t think we had the best views as some of the rooms seemed to look over the bridge
 - Great views from the room window.
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 - Lovely view of Shard and Tower Bridge.
 - Rooms were good, exactly as before great views of Tower bridge, The Thames and The Shard .
 - Our suite was outstanding with amazing views of the tower bridge and shard.
 - The shard was just a 15 minute walk over the bridge and near there is borough market too Breakfast was lovely, lots of options such as cereals and cooked breakfast with tea, coffee and juices.
 - It was simply stunning, we were on the 6th floor room 663 and had views of The Tower Bridge, The Shard and The top of The London Eye.
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