And it was worth every penny to leave the concert and be in bed within 10 minutes.

Following the concert, we were back in our room within twenty minutes, which was superb.

I was meeting up with friends for a concert at O2.

The only disconcerting thing was while we were at the concert they came in and did a turndown service where they put slippers by your bed and a mat, I did find this slightly intrusive to be honest and was glad I had made use of the safe to store our valuables.

Myself & my friend stayed for one night at the O2 Intercontinental whilst we attended a concert at the O2 arena.

The Hotel as its own access directly into the 02 ideal for getting away easily at the end of the concert, no queuing for taxis or river boats.

This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.

The staff are really helpful and the location is perfect for the concerts at the 02.

We stayed after a concert at the O2 and it’s one of my favourite hotels.

She also organised for my chair to be stored while we was in O2 concert Thursday 9th 
Once we had been up to the room we went to the bar where we was greeted by Chris who was lovely and extremely helpful n she found us a table for my wheelchair n moved a chair for me n took our order for drinks .

Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.

First visit to this hotel as a friend and I were attending a concert at the O2 so we thought it would be super convenient to stay here as the hotel was connected to the O2.

Good location for O2 concert attending with good access to the O2.

We will hopefully be returning when the concert is rescheduled.

We stayed in February for the SuperM concert.

This would be a perfect stay for people going to a concert at the O2 who have plenty of spare cash! !

I stayed here for 2 nights, to attend a concert at the O2 Arena.

First time I stayed  at the O2 for the Script concert.

Stayed for one night for a concert at the O2 and so glad we did.

If I’d have had to pay I would have definitely asked for a refund.

I complained at the desk on check out and they did remove the car park fee from my stay which I am grateful for and I think is fair as  I still have to pay the parking fine which even if I pay within 14 days will be £20 more than the parking fee.

Only downside is it’s very limited parking and the cost is £40 for overnight if you are lucky to get space.

Extremely unhappy considering we paid for a 5* - you’d get better kindness from a receptionist at a lower star hotel.

To avoid it being ‘complicated’ I agreed to pay for the afternoon tea which could be deducted from the amount paid and the balance paid back to us.

I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.

The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.

but we paid a lot for a generally unsatisfactory experience.

Very poor Hotel Service nothing more to say, there are better Hotels available with more competitive rates, refill room water missing, coffee machine broken, beds sheets not changed when requested, in general poor quality service, we had to ask for everything……

This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.

although half price - still expensive for little ones.

but for the price you pay to stay in such a luxurious hotel, it is not worth it.

It would have been preferable to have the price of parking included in the accommodation given the cost of the rooms,

Would I pay extra for Club Intercontinental- probably not!

Sadly the price of drinks in the bar let it down a bit!

Drinks etc after show
 could be pre booked .

Also hotel is connected to the O2 arena which is great if you are seeing a show there

We only booked a one night stay to go to the ABBA party at the O2 a great venue for that as the hotel has a corridor straight into the venue .

The hotel was fantastic and had it's own pathway to the arena.

The hotel was very busy as there was a big show at the O2 so there was a queue for check in of about 20 mins when we arrived

Stayed recently with friends for a show nearby and would say very good hotel, most comfortable bed I have ever slept in,responsive staff and spotless clean, only one negative hand sanitisers  were not filled and they really should all be full

We stayed the night for an event at the O2 - perfect for a short easy wander back to comfort after a late show.

Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!

We stay here as so close to the O2 which makes seeing a show so easy and fun.

It’s great not to have to brave the elements when heading out to a show, and it makes you feel safe when returning to the hotel late at night. I have to say, despite just a few little niggles, we really did enjoy our stay and we had an exceptional evening next door at the O2, which we capped off with an incredible drink (or few!)

Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.

We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.

We took breakfast each morning in the Market Brasserie restaurant, adjacent to the Clipper Bar and across from the Arora Ballroom.

I have just stayed for one night with my child, we went to see a show at the 02 and thought the international 02 would be the perfect base and it was.

, Sharps Pixley, St Pancras Gardens, The Magic Circle, Great Marlborough Street, Kilgour French Stanbury, Lady Row Bespoke Ladies Tailor, The Cartoon Museum, Sanook Spa, The Card Shark Show, Private Cinema at Courthouse Hotel, Markfield Beam Engine Museum, Queen Victoria Monument, Fitzrovia Chapel, Thomas Cubitt Statue, Burdett-Coutts Memorial Sundial, Huntsman and Sons, Susannah Lovis Jewellers, Agnew's, Hansuje, All Saints Margaret Street, Cannons (West End), The Warwick, Belle Cour Beauty Salon, Cleverley, Handmade Mysteries - Poppa Plock's Wonky Workshop, Happy Socks, Getty Images Gallery, Next, Hamleys, London Cookery School, Special Overseas Club, Sophie Tea Art, Azza Fahmy, Liberty London, Gucci, Movida London, I Can't Sing!

We had tickets to a performance next door at the O2 on 23rd December (which sadly ended up cancelled 20mins before showtime), so we chose this hotel based on its close proximity to the O2.

The hotel is beautiful, one of the best we have ever stayed in and the location is perfect for a show at the O2.

Due a an event booking all parking it was left to us to park in the arena facilities.

If you’re not at the O2 for a show then I can’t see the value of this hotel

Great overnight stay for a show at the o2.Shame the spa was fully booked during our stay so can't comment on that.

The spa itself is more of an afterthought, hotel reception and spa reception are very good.

Lunch options were great and the cherry on top was the spa!

The massage itself was OK at best, I have certainly had better.

We also used the spa facilities which are lovely.

The leisure club / Spa is very good and free to hotel guests

We have been really well looked after in all F&B Outlets and also enjoyed the steam room and jakuzzi.

Next I see her a bottle of champagne on me
An also showed me around the lovely spa an packages to book I’ll be back

I booked an Aromasoul Scrub and an Urban Longevity Facial.

She made my experience worthwhile (my first professional massage).

My brother and I spent the afternoon here having afternoon tea as well as spa treatment.

don't forget the spa, thanks Akosua for such an amazing customer service.

I have to mention the spa as for our kids this was their highlight!

Had an amazing time at this hotel, Enjoyed the champagne and spa afternoon tea package, my massage therapist was very attentive and did a great job in creating a relaxing atmosphere, Lee made sure I had the best seat in the house to enjoy my fantastic afternoon tea, with an extra little birthday surprise, much appreciated <3 

Definitely going to become a regular at this hotel!

We really enjoyed our breakfast buffet after a morning swim and sauna.

Very helpful and good service both in restaurant, in the gym and regarding the rooms.

All the staff were very friendly Thank you all.

The staff were super friendly and helpful.

but very well trained efficient staff give excellent hospitality.room was big, we had a twin, and well laid out with all the necessary stuff.

The hotel was very nice and the staff were very helpful.

Thomas is a great ambassador for the hotel.

Fabulous location ,beautiful facilities and staff .

2) The incident at the front desk upon checking in was 'open to interpretation'.

To get to the concert, we walked past reception down a relatively short corridor, across a service road, and we were there!

Dean at the concierge was especially exceptional and went above and beyond to ensure all needs were met, which made my work trip very seamless.

Everyone I met and interacted with was friendly.

but yesterday Hussein helped organize an ad hoc meeting for us, and his assistance was really the difference between success and failure.

The brightest part of this hotel’s service was the Concierge (particularly Georgi who served on night duty  - he is a STAR!).

The staff here are amazing, friendly and professional.

Tea was nice we had the vanilla tea which was different for tea as even at the Shard they never had vanilla tea as an option.

The best hotel I’ve ever stayed in much better than the shard!

Really recommend this place, would also be a great date night place. Like going to the shard

InterContinental London - The O2

price

concert

show

The Savoy sorted parking out for us and checked to see if we knew about congestion charges etc .

When we arrived at the hotel the staff did actually point out the extras that come with fine hotels via Amex.

Next time I will make sure what rooms they will give to me before I check in.

From the moment we arrived to the moment we left we had an incredible stay.

From the moment we arrived we were looked after.

From check in, the room, afternoon tea, breakfast, attention to detail was superb.

From the moment we arrived we felt at home.

From collection at St Pancras Station to arrival, check in , table reservations,  staff go over and beyond , treated like family and they are so courteous and assist any way they can.

A special mention for Rob, the doorman, his greeting upon arrival was the catalyst of how our weekend experience was to be - Brilliant!

From checking in to leaving the whole visit was second to none and we loved every minute of it ,
Staff were great and totally professional in every aspect of doing there job!

From the valet parking on arrival to leaving 24 hours later we we stunned by everything.

At 7.30 we had a booking in the River Restaurant, the first table we were offered was in the middle of the room, I asked if we could sit by the window, the lady checked and said we could.

From the moment we arrived the staff were friendly and helpful.

It seems from conversations with our friends that the champagne arrived in their room some time while they were having dinner and it was waiting for them on their return.

When we arrived, there was a handwritten note and a plate of pastries and fruits waiting for us, which made us feel welcome after an arduous journey.

We went for our night and I just want to say it was absolutely fabulous from the minute we arrived to the minute we left.

Within minutes of my arrival, some of the senior staff were already calling me by my name.

From our arrival to departure we had an absolutely amazing experience.

From the moment we arrived, we were warmly welcomed and made to feel at home.

On arrival we were so warmly greeted, we had complimentary champagne, our room was amazing, and spotless!

Had afternoon tea at the Savoy for my birthday with my mum.

We were celebrating my wife’s birthday and we’re surprised with a small birthday cake and card signed by the staff.

The General Manager responded to my complaint on Trip Advisor and we stayed again on the occasion of my wife's birthday.

What a experience, treated my wife and daughter to afternoon as part of my wife’s birthday present , the staff were absolutely brilliant and nothing was to much trouble.

Chelsea went above and beyond when she found out we were celebrating my partners birthday, by bringing out a piece of cake with a candle in, also written in chocolate around the plate was happy birthday, so special and a wonderful touch.

At the end of our stay whilst we were waiting to catch our train home, we had a wonderful conversation with Debra (Patterson) allowing both of us to express our sincere thanks to the staff and the Savoy for for making my wife's birthday a truly wonderful weekend to remember and one to cherish for the rest of our lives.

My sisters met us for lunch at The Savoy Grill on my birthday and Sean went above and beyond for us all - so many times that I lost count.

Highly recommended as a birthday or special occasion treat

butler this weekend for my 60th birthday.

Nice added touch for the birthdays and anniversaries.

Exactly what I would have expected and more, this was a gift for my wife and mother for special birthdays, afternoon tea in the Thames Foyer, nothing was any trouble and in fact with my wife being in a wheelchair the staff were exceptional especially Sean Davoren.

A family friend recently booked two nights, three rooms at the Savoy for a number of special birthdays.

We had an absolutely fantastic afternoon enjoying tea for a friend’s 60th birthday.

Back last year we tried to book the savoy with one of their vouchers my husband gave me for my birthday .

This was until we stayed at The Savoy for my wife’s birthday party in May.

We visited the Savoy for a 1 night stay to celebrate my 30th birthday.

The turndown service in our room was a wonderful surprise as were the white chocolate/victoria sponge cakes left as a birthday treat.

we arrived at the riverside starting wioth lunch superb food and servise  staff attentive delightfull   on a fub trip to london the savoy is the best  great wine list and french themed furniture and giltwood mirrors with elegant carpets and furniture made us all feel at home somehow like the lordhill museum grascios living is cool were having fun were its nice to meet other residents  whom were friendly and kind to us all big thankyou the the manager savoy we love you grand hoet thankyou so much lord leslie  birthday boy antique expert in person xx

My partner took me here for Afternoon Tea for my birthday, to sum up, absolutely outstanding, 10/10, service was faultless, Amazing Teas & Cakes, ( Champagne )  Beautiful setting.

Our Art Deco room was lovely & my birthday cake & balloons, plus the handwritten note, were a lovely touch.

We then finally received our hot drinks (that were cold), and a crack in my teapot.

The breakfast can only be described as disgraceful, cold sloppy scrambled egg, no other choices, greasy half cooked bacon and most things barely warm and trying to get orange juice or economy bread toast we lost the will to live.

We found the staff to be cold and unwelcoming and disinterested in any residents.

Secondly the baked beans for my breakfast were cold.

(not very covid friendly) the eggs were cold on the egg Benedict,( no surprise as they had been on a journey ) we had to ask twice before we received coffee and we’re not offered any refills!

My wife and I had a few areas that we thought should be improved, for example on the first day - our toast and pancakes were cold and we gave the feedback straight away - perfect for remainder of stay.

Being able to dine outside only we visited this restaurant on a cold May evening.

We wanted to move tables as we were a bit cold and she accommodated our request without issue.

We ordered room service with which took well over an hour and arrived cold.

Toast was cold and cardboardy, bacon was fatty and tough and the a la carte doesn’t work with delays to get the attention of the waiter who seemed absent a lot of the time.

The breakfast was a little disappointing (including really bad cold coffee) and the American cocktail bar far too loud, aggressive and unpleasant in the evening.

My husband had pork chops and you cold cut them  with a fork.

Somehow it was warm without being too warm or too cold.

Service in the bar was swift and was accompanied by 'nibbles
Breakfast had a varied selection of both cold and hot food as one would expect and this was of a high standard.

Small gym, few machines, disappointing breakfast, bad timing ( they always took an eternity so serve the plate and the latte or capuccino was in the end cold and the NEVER offered a new one) .

The juices were kept cold in chiller containers and the coffee was hot.

even though the weather was very cold and snowing.

though they a starting to price themselves silly.

I did pay let’s just say ALOT for two rooms.

but we saw people in there with shorts and flip-flops, a complete 'no-no' for a restaurant charging those prices and the reputation it carries.

but we have stayed at multiple places where you pay for "luxury service" and do not receive it.

On booking in we were told we had been upgraded from a DeLuxe King to a Junior Suite at no extra cost.

The ‘interim’ billing shown on your TV are very confusing and overcomplicated (breakfast supplements are deleted at check-out if you have an inclusive rate; the accommodation additions are an optional gratuity for non-restaurant/bar staff).

I know you might say you pay for the experience

Only slight negative was the final cost of having all meals at the hotel, very pricey;

At the end of our stay, when we were presented with the bill, we found a charge of £29.60 per night added to it - when I queried it, I was told it was a service charge to pay cleaners, porters etc and I could have it taken off if I liked, to which I replied, 'I would like!'

The room we paid for was very disappointing,it even overlooked on to air-conditioning units on the roof outside, we did want to spend our stay in the room to rest catch up and chill-out

Nothing was too much trouble for any of the staff, I know you pay a premium for a hotel of this standard

Tea and coffee were constantly re - filled by the attentive staff.

On our return visit we had fantastic time, the hotel and staff were just perfect especially our two

We had dinner in Savoy Grill, food was amazing and staff are very attentive.

It was the genuine nature of the hotel staff that stood out.

Was greeted from our taxi with welcome back Mr Ellson a truly incredible personal touch .Lovely complimentary mini bar , fruit and dessert.

but the effort involved to put it right and make our stay special was a credit to the team.

but she was very knowledgeable and informative about our tea.

Thank you once again to all the professional and helpful team and we hope to see you soon.

The staff were very professional and friendly, the food delicious and the general service and facilities  were outstanding!

It was a perfect location to pop back from a swim and meal between those two things. We were also incredibly grateful that reception let us have a late check out (having been up all night and queued for 8.5 hours to see her Majesty - crawling into a bed at The Savoy was incredibly welcome!)

Fabulous environs, superlative service and universally fantastic staff. Thank you to all those, both front of house and behind the scenes, whose tireless attention to detail helped our stay go so seamlessly:))

The Savoy very kindly offered for us to return with a room upgrade and so we returned to celebrate our wedding anniversary this year.

All staff were friendly, efficient and helpful.

This was my favourite experience of any hotel stay.

Over and above anything we have ever experienced any where else before .

One of the best afternoon tea experiences.

We were very well looked after, we tasted some amazing cocktails and also experienced the amazing way that the staff make them, so professional.

Seeing is believing,  its the fabulous staff and the history that makes this the best hotel in London , you won't stop anywhere else once you have experienced the 'Savoy' and it's grandeur!

It is a special place with excellent hospitality, restaurants and accommodating staff.

To complete our experience we were lucky enough to meet Sean as we were checking out, just as entertaining and charming as portrayed on TV.

Exceptional experience from start to end.

Yes, this was a truly a short yet truly restorative stay and experience.

A truly 5 star ⭐️ experience all the way!

Afternoon Tea was an amazing experience served in the Thames Foyer.

I can't remember a better hotel experience anywhere.

We were truly inspired by the exceptional hospitality of The Savoy and each and every staff member we were fortunate to meet on our six night stay.

We have stayed in hotels such as The Ritz and The Shard and the facilities are similar,

I was very close to check in to Shangri-La at the shard

I much preferred a previous stay at the Shangri-La at the Shard, and for the price would choose to stay there over the Savoy.

We were upgraded and the view from our room(630) was absolutely stunning, all along the river Thames taking in the shard and St Paul’s cathedral just wonderful.

We also had a wonderful view down the river to the Shard too.

Reception and room service staff were all very helpful and friendly We were within easy distance of visiting the Shard from which you can see all London from the 68th floor including the Savoy really wonderful.

The Savoy

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birthday celebration

staying experience

arrival

I organised a surprise afternoon tea for a friend’s 60th birthday and everything was successful, great food , helpful staff in particular  Mrs Jackson and Svetlana.

We recently had a family meal to celebrate my Sister-in-Laws Birthday at the Clermont's on site restaurant and we cannot praise it highly enough.

Just came back for a one night stay with a friend for her birthday, fab location for all things London.

Went to The Clermont for afternoon tea for my mum’s 80th birthday the hotel is amazing, the staff were very attentive and the afternoon tea was fantastic and to make the experience even more special they brought out a piece of chocolate cake and sung happy birthday to her.

Celebrated my 40th birthday at the restaurant.

I came back for there great service they really were the best, it was my wife’s birthday and they made it so special would 100% recommend to anyone I know, the food was sooo nice as well.

Considering we were getting a great deal anyway they went above and beyond, it's is my other halfs birthday and they really made an effort to treat him to a special evening.

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