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Search Result for “Staff oxford street“ in London

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+442076371001

15 Montague Street, London WC1B 5BJ England

The Montague on The Gardens

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4.9

2818 reviews

Trip advisor

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09/29/2021 - But as it was, we felt we had to keep the curtains closed the entire time, which made the room dark.

05/12/2020 - It is damp, hot, dark, not what it shows at all.

04/16/2020 - The room was dark, probably due to the decor and the room wasn't as clean.

07/11/2019 - I did check and whereas we could see outside they could not see in until dark when we shut the shades so we were pleased with the view.

02/02/2019 - Our room was as far from the front desk as you could get, the toilet had issues the shower water wouldn’t stay in the shower and the room was dark and small.

10/07/2022 - Everything perfect with the room and bathroom, we slept well and enjoyed the breakfast.

09/27/2022 - We had dinner in the hotel restaurant that was very delicious and the continental breakfast we had in the morning was quite lovely.

09/25/2022 - I ordered room service for a late-night dinner and breakfast and the food was prompt and delicious.

09/21/2022 - although I would again like to point out the great service provided by Lucia in the restaurant, during the breakfast service.

09/15/2022 - The location on the gardens is so close to the Underground, British Museum, and healthy walks to Piccadilly Circus and Covent Garden for theatre shows.

10/07/2022 - The staff at the hotel are so welcoming and helpful, particularly the bar staff who made great recommendations- thank you.

10/07/2022 - They have wonderful, warm and inviting staff.

10/06/2022 - Head Concierge Mustafa was incredibly helpful and knowledgeable—helping us before we arrived and again upon arrival with great information and expert assistance.

10/04/2022 - I wanted to express my sincere gratitude for the staff at Montague on the Gardens.

10/01/2022 - Staff could not have been more pleasant and helpful.

04/23/2022 - It is a 10 minute walk from Oxford Street and a 15 minute walk from The West End meaning that there are plenty of shops, restaurants, cafés and bars within walking distance.

03/23/2022 - The hotel was really peaceful and in a great location close to Russel Square and only 20 or so minutes away from Oxford Street( unfortunately 🤣) and Covent Garden.

02/28/2022 - Excellent stay in this well situated hotel, virtually next door to the British Museum and walking distance to theatres, Soho and Regent/Oxford Street.

11/14/2021 - From now on this hotel will be our base for our trips to London as it is walking distance away from the West End, Covent Garden, Oxford Street, etc.

07/27/2021 - but to be honest the hotel is within walking distance of the areas we tend to visit when in London- Seven Dials, Covent Garden, Bond Street, Oxford Street etc.

10/04/2022 - The restaurant and bar staff were equally wonderful’ so friendly and welcoming!

10/01/2022 - Reception team fantastic, room delightful, complementary bottle of champagne courtesy of the manager Dirk, room service after the concert was amazing too.

09/27/2022 - We had dinner in the hotel restaurant that was very delicious and the continental breakfast we had in the morning was quite lovely.

09/26/2022 - The dinner menu was original and the food excellent.

09/25/2022 - I ordered room service for a late-night dinner and breakfast and the food was prompt and delicious.

09/29/2021 - The room we booked was quite small and the bathroom was really *unacceptably* small; you could barely turn around, and the front of the toilet was only about 18 inches from the bathtub.

01/15/2020 - I had called ahead to request a room with a bath tub and a fridge.

06/18/2019 - My main complaint would be the height of the bathtub.

04/21/2019 - but also smallish with a full tub.

01/27/2019 - The bathtub/shower was also so high off of the floor that, being a short person, I practically had to climb in and out of it every use.

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00442074792233

Royal London House 22-25 Finsbury Square, London EC2A 1DX England

The Montcalm Royal London House

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4.8

3333 reviews

Trip advisor

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10/08/2022 - Our room was spotless, room service was simply superb, and we slept like logs.

10/08/2022 - A warm welcome with Prosecco, fantastic customer care, the best rooftop bar in town and the cleanest, most comfortable rooms.

10/07/2022 - The staff was friendly and professional, the property was spotless and the location can’t be beat.

09/29/2022 - The rooms are incredibly clean and well kept, the hotel facilities are great, and the staff are incredibly helpful and friendly, especially Roul and team.

09/27/2022 - The room was really spacious and clean.

08/08/2022 - Not one rude member of staff all so lovely!

11/10/2021 - The staff were rude and no customer service except two staff Alex and Sophia who went extra miles and did not follow the trend of rudeness of the hotel.

11/01/2021 - A manager in the bar gave out to us and was extremely rude for sitting in seats that she had reserved

08/15/2021 - Only problems were a very rude Bar Manage in the downstairs lobby bar and the pool booking for children rules and the fact that the rules are not communicated in advance or consistently applied to all guests.

08/14/2021 - It was so funny people watching whilst we were drinking our coffee & watching the normal members of public booking in, in such a rush & sometimes rude why I’ll never know!!

10/08/2022 - Our room was spotless, room service was simply superb, and we slept like logs.

10/08/2022 - A warm welcome with Prosecco, fantastic customer care, the best rooftop bar in town and the cleanest, most comfortable rooms.

10/08/2022 - A great location, with modern rooms,

10/07/2022 - Nice guys, Nice room and nice service for me in the midnight.

10/06/2022 - Excellent place to stay, lovely room and the food was superb.

10/08/2022 - Everyone we spoke to was warm and friendly and couldn't have been more helpful and welcoming.

10/07/2022 - Real nice reception I met.

10/07/2022 - The staff was friendly and professional, the property was spotless and the location can’t be beat.

10/07/2022 - The staff are outstanding and certainly deserve 5 stars.

10/06/2022 - Staff were very helpful for finishing our way around London.

08/22/2022 - It was a bit slow, and made weird noises a few times,

07/10/2022 - Drink prices far too high & roof top staff very slow to serve

11/14/2021 - The service was mediocre and slow.

08/30/2021 - It was busy because of Bank Holiday so the service in the club lounge was slow

08/23/2021 - but the electronic touch screen to control air con and lighting was slow and unresponsive.

10/08/2022 - Our room was spotless, room service was simply superb, and we slept like logs.

10/07/2022 - The breakfast is nice and many kinds of food.

10/06/2022 - Excellent place to stay, lovely room and the food was superb.

10/06/2022 - It has very nice sofa's, an awesome view, very good food and tasty cocktails.

10/02/2022 - The views and decor was gorgeous and the Aviary restaurant had the most beautiful decor and bird decorations.

09/14/2022 - Also, there was a few Stains on the carpet which we didn't expect for a 4 star hotel,

09/07/2022 - Housekeeping services my room was always spotless, I’m OCD so I would do my own little checks and just one night out of 7 nights I had to point out minor stains on the bedding, when I mentioned it.

03/15/2022 - but the room provided was dirty - large stain on the bedsheet, dust from the aircon vent stuck to the wall, hairs in the bathroom and chair in the main room and also an assortment of small debris in the bed itself.

12/15/2021 - Everything looked a bit old, paint was scraped off several places, cabinet doors didnt close properly, carpet had stains and so did the bathroom.

11/28/2021 - The room would score a 4/5 on cleanliness, there were some dusty surfaces and a sticky stain on the leather chair, the carpet needs a deep hoover as the fibres get on everything.

09/21/2021 - It’s also Short tube to Oxford street shopping as well.

07/29/2019 - Hotel was well situated to Liverpool Street tube - 5 mins walk and then a straight hop on the central line to Oxford Street.

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+442036973697

10 Carlisle Street, London W1D 3BR England

The Resident Soho

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4.8

3524 reviews

Trip advisor

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10/06/2022 - We Would likely stay here again because of the location.

10/03/2022 - A lovely hotel, with a fantastic location close to the theatres, Covent Garden and Oxford street.

10/02/2022 - Location is perfect for anyone looking to shop, visit tourist attractions or looking for nightlife.

10/02/2022 - This is great hotel located right in the heart of SOHO.

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10/07/2022 - The staff is always genuinely service-oriented, warm and friendly.

10/03/2022 - The staff were very attentive and provided a complimentary bottle of wine when they discovered it was our anniversary and gave us invaluable tips on places to eat.

10/02/2022 - Staff were always hopeful.

10/02/2022 - The rooms are beautiful, and the reception team are wonderful.

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10/06/2022 - Food and the trains are very close by.

10/03/2022 - The staff were very attentive and provided a complimentary bottle of wine when they discovered it was our anniversary and gave us invaluable tips on places to eat.

09/30/2022 - I chose this hotel because it offered a room with a little kitchenette which I love having when I’m traveling so I don’t have to eat every meal out.

09/28/2022 - Very friendly staff with awesome food recommendations.

09/27/2022 - Shops, theatres, restaurants and anything you need within a short walk!

10/03/2022 - A lovely hotel, with a fantastic location close to the theatres, Covent Garden and Oxford street.

09/18/2022 - Great hotel in Soho with many restaurants and pubs around and 200m from Oxford street.

09/07/2022 - The hotel was in a well centered yet quiet area, Leicester Square and Oxford Street are just a few minutes away.

07/27/2022 - Within easy walk are Oxford Street (shopping), Soho itself (lively shops and eateries), Chinatown (great food), and it's easy to navigate to Leicester Square, Trafalgar Square, Piccadilly Circus, the Houses of Parliament, the London Eye and more.

07/08/2022 - Only 300 metres from Oxford street and lots of pubs and cafes nearby.

12/14/2021 - There is no dining at the hotel

11/07/2020 - No restaurant in the hotel which usually wouldn't be an issue

01/08/2020 - There is no restaurant at the hotel

08/19/2018 - but did not bother us: no restaurant in hotel (but you can collect drinks and snacks at reception), Soho Square nearby slightly seedy at night time, no view from room and difficult access for taxis because of lots of small oneway streets.

07/28/2018 - Breakfast at the hotel is only in room service.

05/11/2022 - Almost hit the mark had it not been for an uncomfortable night sleep.

05/04/2022 - The 3rd and 4th accomodations are single small sofa beds extremely uncomfortable and you have the risk of having also a camping mattress.

03/07/2022 - Our bed was horrendously uncomfortable.

08/09/2021 - but the Hotel was disappointing and very overpriced, Couldn't even get IN the room with our luggage, no where to put it, crawled over it, put one in bathroom, could barley walk around bed, I was very disappointed and uncomfortable for a three day stay.

07/09/2019 - but the bed is extremely uncomfortable, feels like uneven overused mattress.

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09/27/2022 - Shops, theatres, restaurants and anything you need within a short walk!

09/25/2022 - This is the place that I would think of when I want a place to rest and relax after a long day of walking and visiting places around London.

09/20/2022 - A beautiful hotel in the middle of SOHO - A short walk to all you need of restaurants, theaters, shopping.

09/18/2022 - From the moment we walked in to the day we left, we were treated like family.

07/15/2022 - Disappointed that there was no window view for the cost, just a cramped weird courtyard on the basement level, so the room was dark and kind of gloomy The complementary cocktail hour was nice

07/11/2022 - I would also say that the hotel is very dark.

01/18/2022 - We had a ground floor room which was far too dark. It was in an absolute nightmare when getting ready (this is why I only gave 4 stars)

10/19/2021 - but not too late….. definitely would benefit from black out blinds or curtains for those of us who like the dark but that’s the only mild negative 😊

12/30/2019 - The rooms were a little small for what we paid and very dark not much day light getting in at all, the bed was really comfortable and our room very quiet.

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Great Cumberland Place Marylebone, London W1H 7DL England

Hard Rock Hotel London

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4.6

2986 reviews

Trip advisor

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10/08/2022 - The food to order is very good and a well thought out selection in my opinion!

10/08/2022 - Thank Bruno and the team for a great afternoon of food and drink and atmosphere. ⭐️⭐️⭐️⭐️⭐️

10/08/2022 - Lovely smile very attentive and made me feel comfortable in the breakfast cafe.

10/07/2022 - The Cocktail Bar was good and the barmen excellent.

10/07/2022 - The Restaurant staff’s level of service is beyond any service that My wife and I have ever experienced even at 5 and 7 star hotels and resorts and believe me I’ve seen them all.

09/26/2022 - So after a £2,000 stay we had to pay and additional £120 + VAT for our suitcases for x2 nights.

08/12/2022 - I asked him where is my second bag, he insisted there was only one bag.

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05/14/2022 - That was then the case for each subsequent round.

04/07/2022 - Couldn’t fault the food, or the drinks, might only niggle would be that we did have to ask for our drinks to be replaced when other reviews said they were always topping up, this wasn’t the case

10/08/2022 - but special mention should have gone to Reda, Khadija, Antonella, Shashank, Abdelrazek & Jozsef These are all such amazing employees - they make the HRH what it is!

10/08/2022 - He was attentive and friendly and could not do more to help us enjoy our visit.

10/08/2022 - So I must make a comment on the beautiful smiley gen. She couldn't do enough for me.

10/07/2022 - We were amazed, pleased and more than impressed with her and by the time we ended our breakfast we were left in awe by Laura’s dedication to her service and it was a service done with love and care.

10/06/2022 - Nasim checked us in and looked after us, she was so friendly and helpful - a credit to the hotel!

10/07/2022 - The location was superb as it is so close to Oxford Street and Hyde Park.

09/28/2022 - My room had views over Oxford Street lovely to see with the room being so quiet inside.

09/23/2022 - The only good thing was one porter who was very kind and helpful, and the fact that the location is very near the Marbel Arch and Oxford Street shopping.

09/01/2022 - Lovely room - 2003 overlooking the Marble Arch & Oxford Street/Park Lane, we did enjoy people watching at night.

08/26/2022 - The room is spacious and has a great view overlooking oxford street.

10/08/2022 - Book a Rock Royalty room which gives you access to the Rock Royalty lounge, this came in very handy as my husband had an appointment to go to so I was able to stay in the lounge until our room was ready.

10/03/2022 - but I mostly got lucky with larger rooms which were very comfy.

10/02/2022 - Many thanks to Jakub who made us very welcome and organized some little gifts for our room- you made our stay just fabulous.

10/02/2022 - Absolutely brilliant stay, our room was so clean.

10/02/2022 - The staff is very nice, check-in and check out was very smooth, rooms are spacious and well equipped.

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00442072624521

78 - 82 Westbourne Terrace Paddington, London W2 6QA England

Park Grand London Hyde Park

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4.4

3101 reviews

Trip advisor

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10/08/2022 - The location of the hotel is perfect , near Paddington station which is central london and you can travel anywhere from there.

10/05/2022 - The room was immaculate and location ideal.

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10/02/2022 - The location is very nice close to the paddington station.

10/02/2022 - The location is very good near the Paddington station.

08/18/2022 - The bathroom mirror was stained and the bottom of the shower was dirty.

07/23/2022 - **avoid this hotel** pros: good location, friendly staff cons: dirty bed clothes, dirty curtains, cleaning staff came in when dnd sign was on door, broken air con unit, lift doesnt go to higher floors, cleaning staff left wine stained glasses in room 👎

05/09/2022 - Dust, stained mattress, stained carpets, not hoovered, bathroom floor dirty, cups in room dirty we had to wash our cups with the shampoo they supply.

04/17/2022 - Dirty. Small.

02/27/2022 - No USB sockets and a bathroom with dirty grout just added to all the negatives at this place.

10/03/2022 - I was originally placed in a ground floor room, which apart from being very small and noisy, it was right next to the front desk!

09/22/2022 - however the stairs were creaky and felt as though they were caving in to walk on.

09/18/2022 - I had a room on ground floor and I could hear noise from rooms beside and from outside clearly.

09/14/2022 - Tiny and also noisy - had to use eat plugs every night.

08/31/2022 -

10/08/2022 - The room was comfortable and clean the breakfast team waz amazing and friendly I really enjoyed my stay at park grand.

10/08/2022 - The room was good as well spacious for 2 adults in place like London

10/06/2022 - The hotel are really nice a clean the room are so comfortable thank you for all the team

10/05/2022 - The room was immaculate and location ideal.

10/03/2022 - The rooms are very clean and comfortable we recommend this hotel to everyone

09/22/2022 - The bathroom was also even small for me as a 4ft 11inch person and only 1 small towel each available.

08/30/2022 - The sheets and towels where filthy and had stains and there was still things on the floor from the guests before.

07/11/2022 - Bathroom ok - towels small and barely any life in them due to overuse.

02/11/2022 - We had to put towels by the door to stop the awful drought coming into the room.

03/08/2020 - To be fair room was a little tired and the towels were not the best.

09/22/2022 - however the stairs were creaky and felt as though they were caving in to walk on.

06/15/2022 - That room was up 2 shirt flights of stairs.

05/09/2022 - We used a whole 2 bottles of 100ml of sanitiser to wipe down surfaces so we could our belongings on the bed side tables, table, dresser top and hand stairs hand rail.

03/13/2022 - Found it a bit strange only one lift didn’t mine stairs from 5th Floor walking down

03/07/2022 - but the flight of stairs is very steep and not the easiest to navigate during the night if you required the downstairs bathroom.

10/08/2022 - but rania help me the girl was very helpful.

10/08/2022 - Our stayed was wonderful we had an amazing 2 days at park grand London Hyde park Rania was very helpful at reception.

10/08/2022 - Nice reception ,Stela was amasing on reception she was friendly ,and smiling, helped me out big time.

10/08/2022 - Special call-out to Stella & Antonio for the exemplary service provided.

10/07/2022 - Stella alessia and Jeana were very helpful.

06/13/2022 - I really recommend this hotel close to Paddington, Edgware Road and few minutes away by bus to the well known Oxford street ! DEFINITLY WILL RECOMMEND SPEAKING TO XAVIER :)

03/07/2022 - Easy walk from Paddington and to Oxford Street.

02/27/2022 - Hyde Park is 9 mins walk and Oxford Street is 15 mins walk from hotel.

12/27/2021 - This hotel is located 10 mins from Paddington Station and 15 mins from Oxford Street and Hyde Park corner.

11/30/2019 - Great location, easy to walk to Paddington Station, Hyde Park, Marble Arch and Oxford Street.

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00442073706831

33 / 37 Hogarth Road Kensington, London SW5 0QQ England

Park Grand London Kensington

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4.8

2488 reviews

Trip advisor

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07/12/2021 - Although its only 4 underground tube stops from Victoria mainline railway station its a hell of a lot cheaper than staying in the more central parts of London like oxford street or soho.

10/05/2022 - The welcome was good also the staff were friendly and they gave me luxurious and comfortable room.

10/05/2022 - Overall, a pleasent stay and the staff were brilliant

10/01/2022 - Lovely location in old part away from the crowds.. friendly staff who went out their way, very comfortable clean room though a little small

09/29/2022 - Everything just as nice a before, friendly helpful staff, quiet rooms, nice amenities including The NY Times for us Americans!

09/25/2022 - We were impressed with the excellent service from Rohan, who helped us with kindness and a smile in everything we needed.

09/16/2022 - It was only then we realised we were below ground level.

09/01/2022 - but big was the suprise that our rooms where under the ground with no windows at all.

08/25/2022 - “We have rooms on floor minus 1,” she countered, as if I should be grateful I was only one level below ground.

08/15/2022 - His solution was for my husband and I to sleep in our 4th floor room and for my 11-year-old son to sleep in a single room on the ground floor - which raised safeguarding issues.

08/12/2022 - Word of advice, if you stay here, ask to stay in an upper room as the rooms under the ground floor feel tight and akin to a bunker.

10/05/2022 - Very convenient location , 2 minute walk from Earl's Court tube station.

10/01/2022 - Lovely location in old part away from the crowds.. friendly staff who went out their way, very comfortable clean room though a little small

09/25/2022 - The location is excellent in the center of south Kensington, the rooms are very clean.

09/22/2022 - Overall satisfied with stay, fantastic location near earls court tube station, restaurants and fast food nearby.

09/20/2022 - The hotel was in a good location, a 10 minute walk to Gloucester Road which had many restaurants.

08/11/2019 - I would note that there was not a whole lot of space in the room to store your clothes if that is important to you keep that in mind.

07/30/2019 - The clothes were suppose to be delivered that night.

09/29/2022 - Had drinks and dinner in bar/restaurant this time.

09/22/2022 - Overall satisfied with stay, fantastic location near earls court tube station, restaurants and fast food nearby.

09/20/2022 - The hotel was in a good location, a 10 minute walk to Gloucester Road which had many restaurants.

09/19/2022 - Restaurant inside hotel was brilliant for food and so was all other possibilities around.

09/08/2022 - Great location for underground from Earls Court and some nice bars and restaurants nearby.

09/24/2022 - but pretty dirty ( mostly the walls, the windows and the furniture).

09/16/2022 - but being below ground there was no point opening the curtains and looking at the legs of the passers by!

09/01/2022 - but big was the suprise that our rooms where under the ground with no windows at all.

08/25/2022 - As in, seriously, underground basement rooms with no windows or natural light.

08/11/2022 - Our room didnt have a window which was the only down side

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+442073137900

1-9 Inverness Terrace, London W2 3JP England

Grand Royale London Hyde Park

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4.3

3038 reviews

Trip advisor

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10/08/2022 - Overall we had a lovely stay in London, the location of the hotel was perfect for what we had planned,

09/30/2022 - Location is the greatest selling feature of this so called “Boutique” hotel.

08/17/2022 - Had a lovely stay at the Grand Royale, really enjoyed the ornate interior and the very convenient location.

08/17/2022 - Worth the risk at times as location works for me

08/14/2022 - On a positive note: nice position for interesting areas such as Notting Hill, nice as well to be very close to Hyde Park, plenty of restaurants in the area,

10/08/2022 - We also had a lot of tiny red ants coming out of the sink tap, which put us off using the sink for washing and brushing our teeth, and we used the kettle and bottled water instead.

07/19/2022 - The bathroom was so incredibly small and the shower didn't even have a door so water went everywhere anytime we showered.

07/02/2022 - The shower had no curtain and a very small divider, so water sprayed the entire bathroom with each use.

04/25/2022 - There doesn’t seem to be hot water in the afternoon or evening and in our deluxe double room we had no window as it was all blacked out with one small area with a blind on it that offered no privacy if you opened the blind.

03/08/2022 - Half drunk bottles of water left for the next occupant.

10/08/2022 - All staff that we encountered were friendly and polite, and offered help and assistance readily.

09/21/2022 - There are MANY staff on reception

09/11/2022 - Really polite and great staff, clean and accommodating room.

08/14/2022 - Staff : some try their best, others are brisk, quite some communication problems as well.

08/12/2022 - Leaving at 5pm I called reception to let them know they can clean the room, I even spoke to a female receptionist who confirmed this will be done.

01/02/2022 - Oxford Street

11/09/2021 - The location is excellent, with bus stops and the underground just a short walk away or you can walk to Notting Hill, Oxford street, Kensington or you have Hyde Park practically on your door step.

09/29/2021 - Nearest tube station is Queensway on the Central Line which was only 2 stops away from Oxford Street which was definitely ideal and also opposite hyde park.

02/22/2020 - very near to Oxford street and Westfield shopping center

02/12/2020 - The Location was perfect right by Hyde park and walking distance to Oxford street.

10/08/2022 - but luckily the air con did rid the smell whilst we were in there.

08/14/2022 - The whole place was dirty and disgusting.

07/29/2022 - It also feels musty and dirty everywhere, common spaces, rooms, and the street outside.

06/23/2022 - The bathroom moldy!

06/14/2022 - This property was dressed up and sold as a 5 star hotel, which is extremely deceptive and disgusting.

09/30/2022 - Room and the toilet was very clean though.

09/11/2022 - Cheap room

08/17/2022 - Comfortable room and we appreciated the aircon during the tail end of the heatwave.

08/17/2022 - The rooms are so drastically different you just don’t know what you will get.

08/12/2022 - Leaving at 5pm I called reception to let them know they can clean the room, I even spoke to a female receptionist who confirmed this will be done.

09/21/2022 - but hotel is not like the photographs.

07/21/2022 - The rooms are very small - not at all like the photos and the shower literally soaked the whole bathroom - the biggest issue was the lack of cleanliness - We stayed for three days and

07/07/2022 - The photos online are so deceptive and I was so disappointed, I almost booked somewhere else,

06/23/2022 - We got a horrible room in the basement that didn't look anything like the pictures!

06/15/2022 - yet pictures advertising the hotel rooms are nothing like the room we stayed in , very deceiving.

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+442072442255

25 Courtfield Gardens, London SW5 0PG England

The Resident Kensington

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4.7

3040 reviews

Trip advisor

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10/06/2022 - Location on a quiet street a short walk from Earl's Court Tube station.

10/05/2022 - The location is also great being only a block from the London underground.

09/27/2022 - The residence is located in a beautiful middle-class area of London, a few steps from the subway.

09/23/2022 - Great location, short walk to Earl’s Court station, restaurants and shops.

09/23/2022 - Location also excellent easy walk to underground, M&S food, other eateries, shops, quiet and safe.

06/05/2022 - There were few minor issues with the room, such as the mini-fridge not being cold enough,

05/28/2022 - The floor in the bathroom was very cold,

02/20/2020 - Unfortunately this was not possible in the bathroom, which was incredibly cold!

12/31/2019 - We couldn't get the heater to work though, so it was a little cold esp since it was winter.

12/13/2018 - The only thing I would suggest is for there to be breakfast options within the hotel and probably to install a heater in the bathrooms as they can quite cold during the winter months.

10/05/2022 - It is beautifully maintained, spotlessly clean and very comfortable.

09/30/2022 - Room was immaculate and spacious.

09/23/2022 - The bathrooms are spotless and serene, fixtures and amenities are of a very good quality.

09/23/2022 - The staff is warm and responsive, the rooms are lovely and so clean, and the neighborhood is terrific!

09/16/2022 - The bathrooms are clean and modern.

08/01/2022 - They were very noisy early in the morning and late at night and constantly going into eachother’s rooms, banging doors etc.

04/04/2022 - Also the door to the room needs more sound protection; it felt like people outside were in our room.

02/13/2020 - The only downside is for anyone mobility-challenged, as it does take a few steps to get to the front door.

08/07/2019 - The hotel slipped a note under our door saying the housekeeping staff needed to invade our privacy every 24 hours or a manager would.

05/19/2019 - but there was a lovely patio that we could open the doors up to which helped make it feel more open.

10/06/2022 - The staff was exceedingly helpful and friendly.

09/30/2022 - The staff was super helpful and friendly, able to answer all of our questions and provide great tips on getting around and enjoying London.

09/30/2022 - but not least, everyone at the hotel was extremely helpful and pleasant to deal with.

09/29/2022 - And that's what happened in my Deluxe room and thanks to the whole staff.

09/27/2022 - everything is perfect, from the welcome drink to the availability of the staff and their kindness.

01/01/2022 -

09/17/2016 - We also used bus 74 to get to Oxford Street and Hyde Park area.

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011442074792266

27 Devonshire Terrace Paddington, London W2 3DP England

Park Grand Paddington Court

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4.5

2961 reviews

Trip advisor

staffoxford-streetroomlocation

09/23/2022 -

08/18/2022 - I talked to staff about the issue 4 times and were completely unhelpful, each time saying they fixed it and if it didnt work, just call them back and they’ll fix it for real… Well, never happened.

08/18/2022 - Was then fobbed off by a male receptionist who was rude and extremely unhelpful, would expect a certain level of customer service from a ‘4-star’ hotel, including help to find a new room instead of being dismissed with a phone number to ring myself.

07/13/2022 - After three days of being in that room, the jelly substance was not cleaned off the phone.

07/11/2022 -

10/08/2022 - The room is comfortable, remodeled with good decor.

10/08/2022 - Great service and facility Front desk RHIAN WAS EXCEPTIONAL Great room just need cork screws in room for wine Love it and love location would recommend to anyone in the area.

10/06/2022 - The rooms are always clean and have great facilities The breakfast is always filling Would highly recommend

10/06/2022 - Showed me directly to the room and asked me to advise if I needed anything further

10/05/2022 - Room was good.

10/08/2022 - This is the best hotel in London ever I am very thankful to everyone specially thanks to Muneeb he helped us a lot in everything the location and the food of the hotel is also very nice highly recommended

10/08/2022 - Perfect All went well Worth the price Staff are the best Highly recommend The location is really nice near padington station and edgeare road I’m definitely coming back to this hotel as long as the price doesn’t go up

10/08/2022 - Perfect location.

10/08/2022 - Great service and facility Front desk RHIAN WAS EXCEPTIONAL Great room just need cork screws in room for wine Love it and love location would recommend to anyone in the area.

10/08/2022 - The service was really good specially easterna she very pofession the place is amzing and love i lov e the location very well very well i stayed befor e also it was really amazing all the staff are helpful

09/23/2022 - but don’t even offer space for your suitcase.

09/22/2022 - However, unless you are traveling alone with a small carry-on, the rooms are unbelieably tiny and cramped.

09/18/2022 - The room was advertised as a deluxe twin room when in reality it was a tiny cramped room with two single beds jammed together which in essence was a double bed.

07/13/2022 - Luggage hold: The “luggage storage” by the way was an unlocked closet of which the door was mostly always open.

07/02/2022 - The room we stayed in was incredibly small with barely any space to put our belongings away.

06/10/2022 - - Booked a duluxe double room which was across the road and up two flights of narrow stairs, no lift.

05/15/2022 - ), as there’s no elevator in the neighboring building, please make sure you’re (physically) ready to climb very narrow stairs with your suitcases, which can be a hassle -

12/07/2021 - As well as this there was dirty laundry and rubbish left all over the stairs, one even blocked our door and you could barely get through it with bags.

11/28/2021 - Made a pregnant woman climb 5 flights of stairs as lift broken and then wouldn’t allow us in that room so made us change

01/30/2020 - Some you only can go through the stairs.

10/08/2022 - The friendly staff is exceptional specially Maureen.

10/08/2022 - Great service and facility Front desk RHIAN WAS EXCEPTIONAL Great room just need cork screws in room for wine Love it and love location would recommend to anyone in the area.

10/08/2022 - I stay with a great hotel and also to thank you to Muneeb he is helpful man I recommend to deal with him.

07/18/2022 - On top of that, when the maid services your room, she actually re makes your bed and empties your bin (& steals said key).

05/17/2022 - After we returned later on we got our key and made our way to the room and the concierge kindly brough our bag to out room around 5 minutes later.

01/18/2022 - Having spent the day in London; and coming back to the hotel with my wife, ravi and karan not only accommodated myself with my list key how we they went above and beyond to make sure that our trip to London was not only extremely comfortable

01/13/2022 - Later that afternoon we arrived back at reception and encountered yet another small inconvenience, in that the staff could not really understand that all I wanted was a key card for the room that had been allocated to me.

11/28/2021 - Had to go to reception 8 times because the key wouldn’t open the door.

09/27/2022 - Convenient from Paddington and all around eg Oxford street, hype park

09/10/2022 - Easy access to Paddington St with trains to Heathrow and city, near Hyde Park and in walking distance to Notting Hill and Oxford Street.

08/14/2022 - The location is amazing - so many options within a short walk (West End, Hyde Park, Oxford Street etc) and if you are attending a concert in Hyde Park this really is a great place to stay.

08/08/2022 - Very reasonable tariffs given the premium location with station, great restaurants, parks, monuments and Oxford Street within comfortable walking distance.

03/11/2022 - The hotel was located very well, close to Hyde Park and walking distance to the city center as well as Oxford Street.

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+442078346655

54 Buckingham Gate, London SW1E 6AF England

St. James’ Court, A Taj Hotel

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4.4

2358 reviews

Trip advisor

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10/07/2022 - It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

10/03/2022 - That said, its very well located with the underground being a stones throw from the property, even the bus is a 5 minutes walk, so connectivity is sorted, the Buckingham Palace is a 5 minute walk from the hotel, so is the St. James Park, very touristy

09/26/2022 - They made us feel as valued, and as important as anyone who may walk in the door.

09/26/2022 -

09/17/2022 - We walked almost exclusively which says volumes about the location and many of the walks are through the parks.

09/01/2022 - It would also have been helpful had the person taking the booking on the phone warned us about the diversion and had a map of such which the Hotel could have emailed us at the time of booking.

08/30/2022 - We in fact ended up having to call to get it sent up several hours later, at which point we were already too tired.

08/15/2022 - I try calling from the room phone

08/12/2022 - Had to call out the maintenance team because none of my sockets, TV etc would work, they came about 2 hours later when i was getting into bed.

08/07/2022 - Then when someone responds, I sometimes get an irate person irritated why I was calling that number when I only dialed the shortcut from your phone. 4.

09/17/2022 - The hotel is old and requires further care and update to the hallways furniture, rooms and specially bathrooms.

08/31/2022 - but can always smell food in corridors which is a put off When we checked in room pillows were not put right on bed .The breakfast service needs to be improved on the staff are not trained well and orders take ages to come .

07/26/2022 -

06/26/2022 - Typical of English hotels in old buildings, one had to walk through rather complicated corridors to reach the room.

06/25/2022 - Refusing to go to reception dressed in a bath robe, we called again, and after a total of about 15 minutes of waiting in the hallway, a gentleman arrived and unlocked the doors for us.

10/07/2022 - It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

10/06/2022 - The location is 10 / 10; Check in experience was 6/10; Room would be 7/10; breakfast would be 9/10.

10/05/2022 - The location is perfect, close to Buckingham Palace and Westminster.

09/27/2022 - Location is superb as well.

10/08/2022 - Enjoying yet another stay at the St. James Court Hotel, great service and hospitality and warm staff….special mention to Mr. Tushar Adlakia who handles the front office / reception with utmost professionalism and efficiency…! !

10/08/2022 - My breakfast was served by Bristi and she was very kind, helpful and proefessional.

10/07/2022 - The concierges at the hotel were fantastic.

10/07/2022 - Special thanks to Tushar from front desk

10/06/2022 - The staff was very helpful and courteous.

06/26/2022 - I was able to walk everywhere (15 mins to Big Ben, 5 mins to Buck House, 40 mins to Oxford street etc….).

07/21/2019 - The location is very good - oxford street, knightsbridge, etc is walking distance.

05/02/2019 - Within walking distance of many tourist attractions including Westminster Abbey and the Houses of Parliament, Buckingham Palace and the shopping and theatre districts of Piccadilly Circus, Oxford Street and Shaftsbury.

10/07/2022 - It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

10/06/2022 - Buckingham Palace is at the end of the street, so royalty are neighbors.

10/05/2022 - The location is perfect, close to Buckingham Palace and Westminster.

09/26/2022 - The location is perfect for Buckingham Palace, St James Park and more.