They helped me prepare a little surprise for my sister birthday and they fill the room with balloons and flower petals.

My husband put a birthday package together for a night in London and a show.

Had a fantastic stay for my 50th birthday with my best friend.

She very kindly upgraded us to a bigger room, free of charge, as it was their birthday which was a really lovely touch.

We stayed at this hotel for my birthday for 2 nights, the location is amazing not even a 5 minute walk for the tube and a lovely area, the staff were so lovely and helpful.

As it was my special birthday , my partner  rang in advance and asked for a few special touches.

Special shout out to Rohan at reception who went above and beyond with his kindness, ensuring I had the best birthday.

I booked the hotel for a couple gateway to celebrate my girlfriend birthday.

I booked an overnight stay through "buy a gift" as a special occasion to celebrate my daughter's birthday.

I had mentioned on booking that we were celebrating two Birthdays and when we arrived both rooms were decorated with balloons plus a small box of chocolates.

It was my boyfriend’s birthday and he was very exited as well!

Stayed here for my Wife's 60th Birthday visit to London.

They even wrote me a thoughtful birthday card.

but fine for 2 nights , staff friendly and professional, mentioned it was my husbands birthday and they gave us Prosecco and Chocolates , had room service last night from Turmeric Kitchen , delicious , shout out to Karina , Gazi and Maureen .

We are looking to come back to London for my birthday in May and would happily stay here again.

It was my wife’s birthday and just by looking at a badge she was wearing we were upgraded and had chocolates & Prosecco delivered to the room.

Myself and my partner have experienced extremely high levels of stress and anxiety lately and being his birthday I decided a couple of days away in London would be what we needed to unwind and to treat him and make him feel special.

We visited for 2 nights, one for business and then second was for Adam's birthday.

They accommodated all our needs and even decorated the room for my partner’s birthday!

We stayed at Grand Park hotel for couple of nights for my partner birthday.

We were celebrating our 53rd wedding anniversary and were amazed at the bedroom being beautifully decorated with red rose petals, heart shaped chocolates and prosecco.

Due to it being our Wedding Anniversary, they upgraded our room and we had Prosecco, chocolate, fruit and soft drinks.

They had decorated the room as a surprise for my wife and left a bottle of Prosecco and chocolates.

In our room was wine and chocolate for our anniversary, a lovely very welcome touch.

That evening the 27 th we went to the theatre and on our return the lady Nelly,behind reception had written us a card,left chocolates and champagne in our room and decorated our bed with swan shaped towels and fans and sprinkled in red petals all complimentary,which made our stay extra special,the staff were lovely we had a lovely selection of hot and cold breakfast which was delicious and next time we stay in London we would 100% stay with them again.Thank you soo much

Staff were so friendly and had put chocolates, balloons and petals etc in our room which made the trip so special.

I mentioned in my booking it was my birthday and when I arrived the lovely hotel staff had decorated my room with balloons and chocolates and complementary wine and cake!

When we arrived into our room we had a nice bday surprise of balloons, towels in the shape of a cake, red wine and chocolate!!

We went to our room and were met with rose petals and a towel swan display and 2 bottles of red wine chocolates and a lovely card.

Nothing was too much trouble, very helpful when arriving, they gave us wine and chocolates and a towel birthday cake for my partners birthday :) 
Clean hotel, we checked in our bags when we arrived early and offered tea or coffee on arrival.

Nice touch with chocolate on the bed, wine and soft drinks all supplied.

Bennett, Architectural Association School of Architecture, Cambridge Theatre, Donelli shoes, The retro bar, Retro Bar, Iris Theatre, Caudalie, York Watergate, Cinema Bookshop, The Escapologist, Thames Rockets, B1866, Monmouth Coffee Covent Garden - London, Rococo Chocolates Covent Garden, Warren Street Maze, Bean to Bar Experiences, Forbidden Planet, The New London Model, The Building Centre, Neal's Yard, Olie's Travels, Comedy Carnival Covent Garden, COVENT GARDEN COMMUNITY CENTRE @ SEVEN DIALS CLUB, Congress House, Anesis Spa, Stanfords, Seven Dials Comedy, Central Saint Gilles, Hair By Fairy, Royal Oak, Neal's Yard Dairy - Covent Garden, Knights Templar Column, SEA LIFE London Aquarium, AIRE Ancient Baths London, The Art Of Banksy London, FAFA'S, Thames RIB Experience, RIB Experience, RIB-Experience, Clapham Picturehouse, Jones, The Tintin Shop, Swear, Craft Beer Co - Clapham, Be At One Seven Dials, The Foundation Bar, Images, Pineapple Dance Studios, DreamWork's Tours: Shrek's Adventure!

The price was ideal and the staff were great they even gave a complientary bottle of wine with chocolates and decorated the bed with balloons and a card.

They surprised us by upgrading our room and once we got up there were greeted with rose petals, chocolates, wine, and a hand written note welcoming us to the Park Grand.

When I corrected this and apologised for the mistake we returned to a lovely gesture of wine and chocolate with a note wishing us the best for our future.

It was our 10th wedding anniversary on Friday 22nd of October 2021 my parents didn't know what to do so they brought us a gift for the grand park hotel Kensington London for one night we arrived our bags were taken to our room when we arrived in our room our bed was decorated with petals & balloons box of chocolates & a card signedby all staff.

Nothing feels missing, near the Earl's court station, restaurants and Cafe's.

Hogarth Road is a quiet street within a five minute walking distance of Earl's Court Tube Station.

For the value, you will not find a hotel in this great location (Kensington near Earl's Court on the Piccadilly Line) with such great service and attention to detail.

For the value you will not find a better location (Kensington near Earl's Court Station on the Piccadilly line) with such great service and attention to detail.

The hotel is very close to Earl's Court Tube station- which will take you directly to Heathrow in one direction and Covent Garden in the other.

Wonderful little hotel near Earl's Court underground station, the staff is really nice and helpful and will do their best to ensure your stay is relaxing.

Conveniently close to Earl's court tube station and nice restaurants near by within walking distance.

An excellent base for getting round the city, very close to Earl's Court underground and plenty of local amenities if you want a night off from the city, fantastic front of house team and great staff all round, highly recommended

Surprised by a room decorated for our birthday, above and beyond with any and all requests, and very convenient location near Earl's Court.

The hotel is located very near Earl's Court Underground.

Good location close to Earl's Court underground.

Centrally located near Earl's Court, the hotel staff is super hospitable, ready to go the extra mile to make your stay memorable.

The hotel is in a great location: very close to Earl's Court tube station, making it convenient for travel from Heathrow and to any part of London.

It's really close to Earl's Court Tube so easy for getting around.

A convenient location close to Earl's Court.

The rooms were clean and comfortable and the central location near Earl's Court tube station was excellent.

Proximity to the Earl's Court rail station.

Although its only 4 underground tube stops from Victoria mainline railway station its a hell of a lot cheaper than staying in the more central parts of London like oxford street or soho.

We walked to the museum area, Natural History, Science and V & A in about ten minutes, Hyde Park in twenty and Oxford Street in thirty.

Oxford street, Covent garden, Notting hill, borough market were all visited that weekend and with ease.

We could go to Oxford street trough Kensington park and Hyde park.

The hotel itself is very close to Earls Court tube station and easy to travel to Leicester Square, Oxford street, Covent Garden etc.

We were sceptical that the room might be small from some reviews,

I phoned as soon as I made my booking as some of the reviews stated the basic rooms were tiny, I had booked a superior room

However, we were placed in an extremely small room in the basement that must have been next to the service closet.

The first impression ( at least for people from US) was that the rooms look small compared to similar hotels in the US.

While the basic double-bed room room is very small, the bath area is just fine.

Only thing, for the price you pay, rooms are really tiny.

The rooms are a bit small compared to American hotels,

The room is small by North American standards,

· Our first room was so small that to get into the bed by turning sideways ans squeezing between the bed and the wardrobe.

The lobby area reeked of deep fried cooked food and cigar smell.

The entire hotel smells strongly of industrial cleaning solvent, the furniture was chipped, paint was peeling off the walls and the neighbourhood felt sketchy, especially at night.

Our room was so filthy; trash under the bed, hair in the shower, dusty all over and carpet needs major washing.

Hotel is looking tied in some areas, local repairs have been bodged rather that using tradesman, example proper cleaning of scale from shower screen and very poor silicone / seal repairs, the standard of repairs it not what you would expect in a hotel of this calibre, also cheap toiletries used we had to purchase our own toilet paper as the provided is cheap and nasty.

Our main contact, Anna, was very helpful and made our change of room (due to our original one being claustrophobic and too cold with damp sheets) seamless and problem-free.

Noisy and filthy and we’re expected to pay for things that were put on our room when we were not even checked in. !

Our room also had a shower tray that didn’t drain and risked flooding the bathroom , extremely EXTREMELY noisy air conditioning which meant you lay awake sweating underground or you lay awake because of the noise .

There was also dried urine on the inside of the toilet seat.

The other and we had smelt very strongly of smoke, and the corridor outside our room smelt very strongly of cannabis on the first night.

but on closer inspection grubby ( Unpolished glass etc) Filthy lift.

The carpet was disgusting with stains and parts of the carpet were actually ripped off the floor.

Room stayed in was not very clean, pillows are awful and had seen better days, no cups to make drinks, and the bathroom was disgusting mould all in the shower, wouldn’t stay here ever again, worst hotel I have stayed at in a long time very disappointed

Only disappointment was the breakfast the full English wasn’t great  it tasted stale, and the continental breakfast never arrived.

Even the porter said it was strong (I have a very sensitive smell so not everyone finds smells as strong as I do).

but the driver was smelly and the taxi dirty and he tried to charge me.

One night stay, staff couldn't do enough, from the second we walked through the door to the second we left, will definatley book again next time we are in the big smoke.

The welcome was good also the staff were friendly and they gave me luxurious and comfortable room.

Overall, a pleasent stay and the staff were brilliant

Lovely location in old part away from the crowds.. friendly staff who went out their way, very comfortable clean room though a little small

Everything just as nice a before, friendly helpful staff, quiet rooms, nice amenities including The NY Times for us Americans!

We were impressed with the excellent service from Rohan, who helped us with kindness and a smile in everything we needed.

We just got home from a four day stay in the Park Grand, the only positive I can say is it was very close to underground station and some of the staff were nice/helpful.

Excellent customer service and great staff.

Brilliant location, very friendly staff, clean and compact rooms.

We had booked this hotel through Hotels.Com and being Vip members the expectation was a modern, clean, professionally managed hotel with all the basic amenities that would be expected in a 4 star rated hotel.

The receptionist kindly upgraded our room as well.

Other than this, the stay was fine and I must say the staff couldn't do enough for us

Everyone was so accommodating and welcoming.

Each and every one of the staff were so friendly and helpful.

The dining room staff were very attentive and showed they cared.

The hotel is in a great location , friendly staff and fantastic breakfast and choice .

The staff were great and the breakfast just set us up for the day.

The hotel staff were so friendly and welcoming.

but we had a meal there, Indian cuisine, which was ‘OK’
The desk staff were mainly foreigners, so sometimes communication was an issue, but nothing serious

but pretty dirty ( mostly the walls, the windows and the furniture).

I felt a little unsafe with just myself and my daughter there to expect to sleep while the door had open access and a wall facing which anyone could climb over.

however, it only had  a small 1/2 size window about 10 feet up one wall so there was basically NO natural light.

I arrived at the property in a hurry, was given a room facing a brick wall.

We stayed here in February, paid almost £200 for one night and was given a room with a window with a view of a wall  and not a very clean room.

The walls had marks on them and wallpaper had rips in it, even in the lobby area.

Also the walls are thin and we could hear everything our neighbors were saying to each other.

- Button feature on the wall that indicates whether you want to have housekeeping or are asleep and to not be disturbed; the house keeping never disturbed us.

The bed nearly touched wall to wall with limited room to move around

It was VERY small with only a small space between the bed and the walls.

The walls are super thin, and people seem to like to have parties in their rooms at 2am which is fun to wake up to.

The noise was a sometimes a loud as a bass what let the wall vibrating indeed.

The shower pressure wasn't great and it was too close to the walls meaning we had to stand very close almost touching the shower walls to get under the shower head properly.

but for some reason there was a ladder against the wall outside my room for the entire duration of my stay, at the front of the hotel, easily reaching the top of my window.

though room view was a brick wall with some windows in.

Of course, the whole convo bounced off the walls of the adjoining buildings and they had the whole neighborhood out of bed (and at their windows and doors) at 3 am in the morning for the performance.

Park Grand London Kensington

small room

smell

wall

birthday celebration

chocolate

earl's-court proximity

Everything perfect with the room and bathroom, we slept well and enjoyed the breakfast.

We had dinner in the hotel restaurant that was very delicious and the continental breakfast we had in the morning was quite lovely.

I ordered room service for a late-night dinner and breakfast and the food was prompt and delicious.

although I would again like to point out the great service provided by Lucia in the restaurant, during the breakfast service.

The location on the gardens is so close to the Underground, British Museum, and healthy walks to Piccadilly Circus and Covent Garden for theatre shows.

The breakfast buffet was delicious and well stationed and their library and garden room such a delight to relax in.

Breakfast was good and it wasn't too busy.

Breakfast very good,
Hotel well positioned for theatres.

Everything was very good except that they overcook the eggs.

We had dinner in the main restaurant our first evening and it was delicious!

Breakfast, high tea and dinner were excellent.

From Afternoon Tea, to the Leopard Bar, to dinner, and to the lovely breakfast every morning, the level of service and the food was outstanding.

The staff at breakfast were a delight – friendly, chatty and service-orientated.

Beyond the breakfast, the hotel team were always at hand to help around and answer any questions we might have.

We ordered a few cocktails and a plate of fish and chips to share - all were delicious.

Dined there once for breakfast & once for dinner.

The customer service was first class, our room and bed amazingly comfortable and a delicious first class breakfast.

Next morning down for breakfast, incredible choice and again good friendly service.

It is a 10 minute walk from Oxford Street and a 15 minute walk from The West End meaning that there are plenty of shops, restaurants, cafés and bars within walking distance.

The hotel was really peaceful and in a great location close to Russel Square and only 20 or so minutes away from Oxford Street( unfortunately 🤣) and Covent Garden.

Excellent stay in this well situated hotel, virtually next door to the British Museum and walking distance to theatres, Soho and Regent/Oxford Street.

From now on this hotel will be our base for our trips to London as it is walking distance away from the West End, Covent Garden, Oxford Street, etc.

but to be honest the hotel is within walking distance of the areas we tend to visit when in London- Seven Dials, Covent Garden, Bond Street, Oxford Street etc.

The location is very convenient, less than five minutes from the Russell Square underground station, right around the corner from the British Museum, and comfortable walking distance to St. Pancras station and the British Library, Oxford Street, Piccadilly Circus.

Once we got our bearings, it was ideally located for the Dominion Theatre and British Museum, and Oxford street could be easily reached.

We walked to theatres, museums, Oxford street - and the subway.

Awesome location to Oxford Street, Regent Street, Piccadilly Circus and other London attractions.

but very central to many attractions, British museum, Covent Garden, Oxford Street.

It’s placed very centrally and Oxford Street is just a short walk away.

Oxford Street, Covent Garden, tubes, buses, restaurants, even Kings Cross St. Pancras for the Eurostar are all walking distance.I loved this hotel and send my warmest wishes from Australia to their wonderful staff, who helped enhance my holiday with their kindness and smiles, and made me feel like I was coming home every day!

but would return, as it is walking distance to Oxford Street and the theatre district.

Easy access to British Museum, Dominion Theatre and Oxford Street, as well as Charlotte Street for dinner
Sounds like we were never at the hotel - not true - service great, quality great, some of the experience was a bit pricy.

It is in a perfect location about 15 mins walk from Covent garden, you don't really need to use the bus or tube to get around, places like Picadilly Circus, the Soho or Oxford Street are really close.

The locacion is perfect as you don't need to use the bus or tube to get around London and places like Picadilly Circus, the Soho or Oxford Street are really close.

I would recommend this hotel 100%, the location is great, just next to the British museum and a short walk to Soho, Oxford street and Covent Garden and a tube ride away to anywhere else.

Opposite the South entrance of the British Museum are many shops and restaurants and the walk to Oxford Street, Soho, theatres, etc.

The neighborhood is within easy walking distance of Soho, the Theater District, Oxford Street.

All in all a great hotel in good walking distance from Covent Garden and Oxford Street etc.

The restaurant and bar staff were equally wonderful’ so friendly and welcoming!

Reception team fantastic,  room delightful,  complementary bottle of champagne courtesy of the manager Dirk, room service after the concert was amazing too.

The dinner menu was original and the food excellent.

The Montague on the Gardens is excellent in ticking all the boxes:  location, cleanliness, attention-to-detail, eating and drinking amenities, and last,

Bloomsbury is really a gem of an area - short walk to so many attractions and restaurants.

The salmon skewers were beautifully cooked and all the other canapes were filling and really tasty.

The restaurant and the afternoon tea in the garden are very nicely presented.

It is the perfect place to stay in London: 
on a quiet street, adjacent to the British Museum;
just the right size to be personal;
walking distance to three Tube stations;
good food and the Leopard Bar a great place for a drink; a simple room service sandwich arrives as a special meal, beautifully laid out on a tray;
decor is traditional,

Both days we had a cocktail in the Leopard bar.

Great food, amazing garden, and so welcoming staff.

Visited the Montague on the garden hotel for an afternoon tea yesterday with my wife.We had an excellent time .The service bad staff was absolutely wonderful and mead the day so amazing.The mango fusion tea is dream to savour.As we arrived ,we were greeted with a wonderful smile and you couldn’t ask anymore from the staff.Everything is as expected and we are definitely be going back .Next time it would be for an evening meal .Well done to all the staff that works at the hotel and for making the day unforgettable.

The concierge was very helpful in directing us to several wonderful "non-touristy" pubs for dinner and we could not have been happier with his suggestions.

We enjoyed very much talking with Lucia in the Restaurant and Georgia at the Front Desk, ably assisted by Neil, Jorge and Animbola.

We had breakfast every morning in the main room , they had a very nice variety of food.

Fabulous location, an amazing array of food  and  wonderful staff where nothing was too much trouble.

Yes, the room was small as one might expect in Central London,

The room is small like other British hotels and all rooms have different interiors and decoration, if you prefer those shown in the website and platform, better request for that and the hotel is very accommodating.

), our rooms were very small (probably different than the nice photos uploaded here), no fridge in the room so no place to keep cool water or stuff, and no handheld shower head in the bathroom (which to me is annoying if I'm not looking to wash my hair, only body).

However, in all my many years of traveling I have never been accommodated in such a tiny room: there wasn't even room for me to leave my suitcase open.

If we had stayed longer, I think the tiny room would have felt cramped.

The work out room is very small with only three pieces of equipment (elliptical, bike and treadmill)

I asked right away to remedy the situation and received a flat out no on noticing the tiny room,

Our standard room was small for four nights, next time I’d upgrade,

The rooms are small and there are hallways with twists and turns.

I requested early checkin and was given a small room to use until my regular room was ready.

The staff at the hotel are so welcoming and helpful, particularly the bar staff who made great recommendations- thank you.

They have wonderful, warm and inviting staff.

Head Concierge Mustafa was incredibly helpful and knowledgeable—helping us before we arrived and again upon arrival with great information and expert assistance.

I wanted to express my sincere gratitude for the staff at Montague on the Gardens.

Staff could not have been more pleasant and helpful.

From the moment we pulled up and the car was taken by the concierge, amazing.

Wonderful staff from the second that our taxi arrived !

I cannot say enough about the hospitality provided by all levels of The Montague staff.

Inside, you're greeted straight away and the staff are so helpful and polite.

but what made the stay so remarkable was the staff, who made us all feel special during our stay.

She was so friendly, helpful and gave us excellent advice about what to do and where to go (Borough Market), particularly in light of the Notting Hill carnival which she advised us to avoid.

Messrs. Crokaert and Anderson, General Mgr.

Not so at The Montague - every single staff member was friendly and helpful.

I would DEFINATELY stay here again I enjoyed every minute of my stay.Well done to all the staff for making our visit so lovely.

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