Initially had a bad experience with no air conditioning and staff at reception that didn't careless about my complaints.

Air con was not functioning in the room and it was hot and stuffy.

The bathroom was terrible, the service to fix anything was terrible, 
The AC didn't work it was hot and terrible to sleep.

AC in the room did not work properly and kept making sounds all night.

We requested fans for each room as we were prepared for the heat.

There was no air conditioning in the room and the fan in the bathroom did not work.

We had to endure a balmy 79-80 degrees in the room throughout out entire stay (even at night, dropped to 78), was provided with a desk fan; despite 3 attempts requesting to have AC fixed at the registration desk, we eventually found out they can't fix it;

Rooms are tired and I and I had to change as shower was broken and air con did not work.

This time there was no air conditioning in the rooms (which we were not advised of at check in).

We also were given another room and that cooling system did not work.

The aircon was not working and the fan was not effective.

but not working, even though there was a fan it was pretty hot all night.

The room that we stayed in looked tired and the air conditioning was very weak.

No air-conditioning and no fridge, at this point I was too tired to complain again.

Our other son said that the air con in their room was poor

The rooms are dated in area with black on the tiles around the bath.

Ceiling shower not high enough for tall people.

but the bathroom dated and could do with modernisation.

Outdated, and a massive environmental water disaster (Faucet running, single use towels, no water stop on the toilets, old and outdated bathroom with rusty rods).

toilets clog and no one came to fix it when we called.

All the drawers either had missing or broken handles making them useless, the safe was broken and the bathroom in dire need of having some money invested in it with its broken and cracked tiles. .

although the price was acceptable for Central London  the rooms need updating badly especially the Bathroom .

The bathroom floor hasn’t seem a mop or hoover.

Something was spilled all over the toilet.

Hotel reception not responsive to requests to deal with repair in room - locked wash hand basin for duration of 4 day stay Slow to allocate room chosen and paid for ;had to wait in another room while issue was supposed to being resolved

Positive point good views Sadly here’s  the negatives Snarky check in with two members of staff looking at us and pointing of the computer screen with no communication to us at all all very strange Room basic only with poor toiletry facilities mini bar had wine in a tin Breakfast not good at all

I was disappointed we had to ask twice for a lightbulb to be replaced in the bathroom.

-completely OUTDATED; place is aged, needs serious upgrades throughout
-no fridge (mini fridge door was sealed off)
-no exhaust fan in bathroom, so bathroom steamed up when taking shower in addition to already having the balmy 79 degrees present
-Elevators are SOOO slow, had to wait up to 10 minutes to get from 7th floor to 1st floor, eventually discovered the freight elevator
-Breakfast was disappointing to say the least, thankfully our breakfast was included in the rate we paid;

Very comfy king size bed, black out curtains.

Only thing which was nice was the comfortable beds and the full English breakfast.

Comfortable bed in a room that has seen better days.

My husband and I enjoyed a good night’s sleep in the comfortable bed and appreciated the air conditioning which was really efficient.

The bed was very comfortable and air-conditioning was a blessing in the heat to walk into a cool room was excellent.

Rooms were very quiet and comfortable beds.

This was not the bed's fault - it was a lovely comfy bed with a mattress topper and my husband slept like a log.

The bed was very comfortable, as were the pillows, the bed was covered with a light quilt which was perfect for a good night sleep.

We had a super king bed which was very comfortable and we had a mini bar with beer & wine which was restocked on our 2nd day.

Fantastic weekend away,staff so friendly and helpful,free mini bar which was restocked each day and bed was so comfy.

Staff were brilliant, bed was comfy, room was clean enough, location is great.

The room itself was clean, great TV and wifi, room service available, and very comfortable bed and chairs.

On the plus side the bed was comfortable and the staff friendly.

The beds were really comfy and I want to know where they get there pillows cos they are so soft!

but bed was comfy , wifi good 
staff overall where helpful and polite 
breakfast id say ok.  .lot of choice but found the english a bit dry ,  
the restuarant in the evening was good  and not to expensive .

Room was clean and tidy and equipped with everything you required.

but overall the room was very clean and spacious.

The room was clean and was facing the tower bridge (as requested).

Rooms were clean and spacious with lovely views over St Katherines dock.

All the rooms were clean with nice bathrooms and fluffy towels.

We stayed at The Tower for a weekend and our room was clean, smelt fresh and staff were great.

the room was clean and serviced daily with a light system  outside the door for do nor disturb.

Had an amazing time at this hotel for our 40th wedding anniversary.The staff are brilliant-all acknowledge you around the hotel and are so friendly.Our room was so clean and the bed so comfy.The air con didnt work which was difficult as our room was in full sun -we did report it

The room was spotless and has everything you need with great views over Tower Bridge.

The room was spotless and the service was great.

My room was clean and the towels were replaced each day.

Comfortable and clean rooms overlooking the wharf, and a little Tescos round the corner.

Enjoyed experience, good views from room, clean well presented, room was very small for a double and felt cramped, breakfast staff very friendly, reception could have been better took a long time to check in

My wife and I stayed 2x nights over a Sept weekend in a standard double room overlooking the St Katherine's dock at the back of the hotel.

We stayed in a 10th floor family room overlooking Tower Bridge and Thames and every morning as well as evening took our time to just stand an look.

We had a nice view from our room that overlooked the boats outside.

but did get Tower view room so that was a bonus.

We had a bridge room view which was absolutely amazing.

the double room overlooking the tower bridge is very nice.

We were all on the 8th floor and out of the 3 rooms 2 had views over St Katherine’s dock.

Location and surroundings were good, there was not far to transport/underground and not at least the view from the room, when you paid a little extra.

The location and view is great especially we have a bridge view room.

Very happy with location, staff very helpful, views from rooms amazing and amenities spot on.

The Tower view rooms really do offer everything you'd hope for and the location of this hotel and the fact it provides reasonable parking made this a wonderful place to stay and explore the city on my wife's birthday.

Rooms are large and comfortable, and one of the rooms had a view of Tower bridge.

Had a lovely time and complementary bottle of wine (and items in mini fridge) and a room overlooking the bridge.

The location is perfect and the view from our room of Tower Bridge was amazing.

Good location too with nice view from our room.

The view is great the rooms at this hotel are not.

We booked two rooms tower view rooms for our party of 5.

If you book a room that looks on to the river, the view is excellent.

At first sight this hotel looks amazing, with its lofty, airy lobby and the view, which is second to none!

The view was amazing, the room nice and big with comfortable beds.

We would always stop in there for a Strawberry Daiquiri wether we were staying or not because of this drink and also a very pleasant place to rest with the view of the tower bridge if your lucky enough to get a window seat especially the bay window table.

The view from my bedroom, facing the tower, was outstanding.

You absolutely do it for the view, which is incredible!

Overall rescued by the view and location.

The view of Tower Bridge  from our room on the 7th floor was stunning.

The hotel is in a great location for transport links and the view of the Tower Bridge is excellent.

The view from the room of Tower Bridge was brilliant and there was no noise at all!!

The view from the room was absolutely breathtaking.

Overall a very enjoyable stay - pay extra for the view of the tower bridge, it's worth it.

Views for days, booked a couple of nights to celebrate the start of a new year and enjoyed the view so much, the room was perfect and well equipped and covid was taken very seriously.

Love the view from the room which is directly at the Tower Bridge.

The view did not disappoint and was perfect for the New Year’s Eve celebrations

though our other two rooms we didn’t pay extra for the view we was still put in rooms with amazing views of tower bridge.

I have attached the view from our room window.

Booked direct on the phone, very helpful staff, arranged the room and the view with no hassle.

Had an amazing stay in this beautiful hotel, the staff were all amazing, the room (suite)was clean and facilities were good, the view was breathtaking overlooking the yachts in st Katherine’s dock and the Canary Wharf/dock lands skyline.

The Tower Hotel

bathroom

the-view

room view

comfortable bed

If you’re wanting a clean, comfy space to sleep in, close to Kings Cross/St Pancras I’d recommend it based on our one night stay.

Great welcome, easy check in process witin easy walking distance from Kings cross or Euston.

I cannot recommend this hotel more and especially as it is ideally located near to King’s Cross.

The Hub is very close by to the main Premier Inn Hotel near Kings Cross that I’ve stayed at previously.

Stayed here for leisure reasons several times, decent price very close to Kings Cross.

The hotel is indeed very close to kings cross station,

We like to stay near Kings Cross so we can grab our luggage at the end of the day before heading home.

Handy location, close to king cross station,

Close to Kings Cross station, so perfect for travelling.

Great place to stay very close to Kings Cross, Coal Drops Yard and the Regents Canal.

We wanted somewhere close to Kings Cross that was clean tidy and a decent place to stay.

Another great stay at this hotel near Kings Cross station.

Though near to Kings Cross, London, my room was quiet.

Located near Kings Cross and therefore handy for Regents Canal and a transport hub.

Being so close to Kings Cross is such a bonus as you can literally go anywhere on the tube/buses.

If I need to travel on Eurostar or work near kings cross, hub premier is my hotel of choice.

Excellent location close to Kings cross station.

Lovely clean room and friendly helpful  staff with a great breakfast too, bonus as so near kings cross and able to leave suitcases whilst sight seeing even on check out day

but there’s always a macdonalds down the road for maccies Breaky😂 Very close to kings cross statio!

Very close to Kings Cross Station and plenty of local nightlife.

although compact, there was plenty of handy storage.

often stay here for business, great compact rooms, clean and functional with big comfy bed, good shower, everything you need.

We had a compact room which was perfect for what we needed.

Tube connection faultless, and using the Circle line provided good connection to Blackfriars Station allowing pleasant walk passing the Savoy hotel and gardens before visiting Trafalger Square and the National Gallery.. Room was compact

Compact room, very efficiently designed and perfect for a quick stay without too much luggage.

Really nice hotel to stay in for a travel, everything you need in one compact space.

The standard rooms are compact and well designed with excellent sleeping and shower facilities.

Pleasant, clean,compact  rooms, great shower, towels provided and there's a complimentary bottle of water.

It’s got everything you need for a mini break in London - rooms are compact

The rooms of compact size (lot of space under the bed)

The room was compact and very well appointed - just as advertised.

It's a great hotel, very well presented, modern, looks very glossy and high end and the location could not be better.

A modern, clean and well equipped hotel, perfect for staying the night before jumping on an early EuroStar train.

but also clean, modern and well designed.

Room was clean, modern, practical & economical.

Although the rooms are small they were clean and very modern and bed super comfy.

Not only were the staff friendly and welcoming during check-in and check-out, the room itself was clean and modern.

Exceptionally poor value for money

However, it was very clean and modern.

Very convenient location, friendly staff, modern and smart bar area serving nice wines, clean and immaculately presented room, comfortable bed, great shower, tasty and very reasonable breakfast, some very nice restaurants within a few minutes walk at Coal Drops Yard.

Everything is very modern, they let you get what you need rather than other hotel chains forcing things upon you.

but very modern and had everything we needed.

Amazing stay, modern - just what we needed
Close to kings cross and the facility to store luggage was a big win.

Clean, modern, great shower, comfy bed, we opted for a bigger room.

Clean, modern, comfortable and a useful location

Brilliant modern hotel in central London!

Very modern clean rooms with great facilities.

The hotel is modern and clean throughout.

Would honestly prefer staying in a Hub more than a premier inn, as the features feel much more modern.

but had all essentials in the room and immaculately clean and smart.

Always a warm welcome with friendly staff, immaculately clean rooms and great service.

This hotel is great for its location, the staff are friendly, rooms are clean and tidy have everything you need - the larger rooms are really good value especially for maturing adults ( lots of space either side of the bed) it has a full bar service and also does food : great place

The room was clean, comfy enough bed and pillows, soft towels and a good shower.

On the positive side the room was as clean as you would expect in a hub by premier inn hotel and tea/coffee was available.

Room was immaculate in terms of cleanliness.

The staff were always friendly and helpful, the room was spotlessly clean and the facilities were great.

This hotel is exactly what you need if you plan on exploring different parts of London, want something comfortable with good rates, and is close to pubs and restaurants. The room was clean and had great functions including air con (ideal as it was so warm!)

The room was clean and comfortable, with air con .

Rooms and clean and fresh just what we needed after an all day festival and walking for miles, great location for what we needed would stop again for

Staff were nice and the room was clean and comfortable, nothing wrong with the hotel,

This hub is brilliant, the rooms are clean and well kept and the bed was huge!

The rooms are tiny, very basic, no kettle or fridge/cooler in room.

Tiny rooms with everything we needed for an overnight stay before an early Eurostar from St Pancras.

I was slightly hesitant after the description of rooms being small so booked a larger room.

personally I wasn't entirely at ease in small room with no natural light

I upgraded to a larger room -which was still quite small

The rooms are small, as mentioned on the website

The standard room is too small, expecially the bed and the window is closed, no cleaning service in three ays.

When we got to the room it was so small that we could not pass each other at the same time.

I want to start by saying I've stayed at another Hub before and had no issues, I know it's a small room for a quick stay.

hub by Premier Inn London King's Cross hotel

small room

compact

modern

bed proximity

The hotel was close to a few tube stations, near Petticoat Lane market (1 min walk), Brick Lane and many other interesting places.

We ate at brick lane which again was a short 10 min walk from the hotel.

Great stay and good location for sky garden, Spitalfields and brick lane.

Well located for access to Tower Hill, St. Paul’s and Brick Lane.

It is very convenient for exploring the vibrant Brick Lane area.

Great location close to 2 tube stations, and around the corner from Brick Lane.

Great location for exploring London on foot (Brick Lane is five minutes walk), using the bus and being so close to Aldgate stations.

Brick Lane and Petticoat Lane, just the next street over.

You can also walk to Brick Lane and Spitalfields market very easily, about 10 minutes.

Spitalfields market and Brick Lane are an easy walk too.

The Sky Garden ( pre booked)  or Tower Bridge is about a 15 minute walk from the hotel and it is a little less to Brick Lane / Whitechapel.

Excellent location a short walk to the tube station, brick lane and local markets etc.

Close to Spitalfields Market and Brick Lane curry houses.

Its very close to the Tower of London and Brick Lane areas so great for visitors too.

The location is optimal for visiting London and also enjoy Shoreditch and Brick Lane area.

Fab hotel - fab location, close to transport links, Spitalfields Market and Brick Lane.

There are two tube stops within five mins and you have brick lane and spitalfields on your doorstep

My husband is originally from the area so made a little trip to brick lane Sunday morning to buy for us to take back home!

Very handy for Brick Lane and Aldgate Tube Station.

One of the better travel lodges very friendly and clean  near to Sunday markets  brick lane and spitalfeild , a 40 to 50 minute bus ride to west end

Room was clean and as expected and accomodation in general good value,

The rooms were clean and comfortable for a good night's sleep.

Room was clean could have done with more wardrobe space in a family room

The room was clean and the bed was comfortable.

We had a great stay - clean room, comfy bed, quiet floor (7th), superb breakfast.

The room was clean, bed comfy and I felt safe.

The room was clean and ready for our arrival.

The room was very clean and we had a lovely view too!

The room was clean and smelled really good also.

Rooms were clean and orderly consistent with high quality economy lodging.

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