Search Result for “Room the shard“ in London

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Strand, Charing Cross, London WC2N 5HX England
Strand, Charing Cross, London WC2N 5HX England

The Clermont, Charing Cross

4.7

1490 reviews

Trip advisor
roomshardbirthday celebrationtouchthe-lounge
 - On the positive side we had an unexpected partial view of the Thames and the Shard (a bonus) and little outside noise.
 - We certainly were - it was near the very back of the hotel on the 2nd from top 5th floor and gave us sweeping views of the Thames, City and Shard.
 - The room was quiet, comfortable and had a fantastic view of The London Eye and the Shard.
 - Friendly and helpful service from William as we entered the reception area and a very comfortable, clean twin room with views to the rear of the Shard and London Eye, stunning at night with them and other buildings etc being lit up.
 - Could see the Thames and the Shard from our room which was quite a surprise.
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 - The lounge is lovely for breakfast or afternoon wine/tea.
 - Food was terrific in the hotel from the lounge to the restaurant to the bar.
 - She told me she discovered the mouse as well and they contacted Rentokil and do a deep clean of the lounge.
 - We had access to the lounge/club area, which was very nice.
 - We booked the executive twin which included the lounge which was ideal for drinks and nibbles on our way out in the evening.
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 - The room had one small armchair and an office chair.
 - The rooms are small
 - The room was quite small
 - Room small
 - N/A
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - We were checked in by Andrea, he was very welcoming and made a fuss of our 5 year old daughter on her birthday weekend which was hugely appreciated.
 - Drinks and then dinner in the restaurant at The Clermont to celebrate two 50th Birthdays, my husband's and also his best friend.
 - Had an amazing stay and all the staff were very friendly and welcoming and went the extra mile as was staying for my birthday absolutely loved it definitely would recommend the Clermont charing cross x
 - Memorable Moment was they remembered it was my husbands birthday and the cake and wine was a lovely touch so a massive thanks.
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 - Really comfortable spacious room with rain shower and all amenities you’d expect, hairdryer, iron, coffee machine etc.
 - Rooms were quiet especially for such a central location.
 - Our room on the top floor was facing The Strand and we had a lovely rooftop view.
 - "Free" room bar.
 - Our room 508 was large; full of natural light with a very modern feel there was also a cake and card wishing us the best for our anniversary .These little personal touches show how much the hotel appreciates their guests.
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - Everything about this hotel is great - location, food, cleanliness and the complimentary mini-bar was an added unexpected touch.
 - Tokens given for a free drink each is a nice touch.
 - Our room 508 was large; full of natural light with a very modern feel there was also a cake and card wishing us the best for our anniversary .These little personal touches show how much the hotel appreciates their guests.
 - N/A
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 - The centre piece is the eye catching spiral staircase still bearing scars from incendiary bombings also check out a quirky telephone box by the lifts.
 - Our only small issue with the room was that we seemed to be a room which was the furthest possible from lifts and stairs etc.
 - This was a bit worrying in case we would be stuck in the lift in a fire .
 - We may as well have been IN the lift.
 - but at a new section that you need to take two elevators to reach.
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The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England
The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England

InterContinental London - The O2

4.7

4032 reviews

Trip advisor
roomshardspaconcertshow
 - Next I see her a bottle of champagne on me An also showed me around the lovely spa an packages to book I’ll be back
 - I booked an Aromasoul Scrub and an Urban Longevity Facial.
 - She made my experience worthwhile (my first professional massage).
 - My brother and I spent the afternoon here having afternoon tea as well as spa treatment.
 - don't forget the spa, thanks Akosua for such an amazing customer service.
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 - Check in and check out was busy
 - Breakfast was quite busy and so service wasn't as fast as normal
 - but the incommunicative accompanying hotel staff member was too busy eating the photographed canapés to care what paying guests thought.
 - No omelette station at breakfast was a slight let down - chef was busy keeping buffet topped up.
 - even though it was not busy still took way too long.
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 - The hotel is fantastic so clean, our room with a view of the river was amazing!!
 - The room was very clean and everything to our liking.
 - The view from our room was fantastic
 - Lovely views of Thames from rooms.
 - Our room was more than adequate and had some lovely touches.
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 - Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!
 - We stay here as so close to the O2 which makes seeing a show so easy and fun.
 - N/A
 - Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.
 - We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.
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 - I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.
 - The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.
 - but we paid a lot for a generally unsatisfactory experience.
 - N/A
 - This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.
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 - This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.
 - The staff are really helpful and the location is perfect for the concerts at the 02.
 - We stayed after a concert at the O2 and it’s one of my favourite hotels.
 - N/A
 - Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.
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 - Tea was nice we had the vanilla tea which was different for tea as even at the Shard they never had vanilla tea as an option.
 - Sooner stay here than the Shard.
 - The best hotel I’ve ever stayed in much better than the shard!
 - but for half the price (also better views than the shard)
 - He liked the look of the Shangri la hotel at the Shard as he really wanted 'penthouse' views.
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 - N/A
 - but the very notable single egg served in each case; I’m not sure whether this was due to the restaurant operating at close to capacity, or because we were dining on the Club rate, but either way this was poor.
 - There was a poor selection of soft drinks, many of which were locked up on the first day and there was a very poor selection of wines in the evening.
 - Some excellent aspects and also some very poor!
 - Very poor service.
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The Strand, London WC2R 0EZ England
The Strand, London WC2R 0EZ England
4.8

2086 reviews

Trip advisor
roomshardbirthday celebrationstaying experiencearrival
 - She made our experience wonderful!
 - However our most recent stay was even greater than our previous experiences.
 - Fabulous experience with amazing service.
 - We were lucky enough to have the beautiful pool to ourselves & has the best spa facilities I've experienced across the world.
 - This was an amazing experience.
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 - We have stayed in hotels such as The Ritz and The Shard and the facilities are similar,
 - I was very close to check in to Shangri-La at the shard
 - I much preferred a previous stay at the Shangri-La at the Shard, and for the price would choose to stay there over the Savoy.
 - We were upgraded and the view from our room(630) was absolutely stunning, all along the river Thames taking in the shard and St Paul’s cathedral just wonderful.
 - We also had a wonderful view down the river to the Shard too.
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 - I know you might say you pay for the experience
 - Only slight negative was the final cost of having all meals at the hotel, very pricey;
 - So I booked and paid over the phone.
 - N/A
 - Never going to be the cheapest stay
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 - We had booked a luxury king room
 - The room was perfect & the bed turned down with slippers was an unexpected special touch.
 - Marta took us to our room.
 - Every member of staff smiled and acknowledge us; special Valentine’s Day gift brought to the rooms.
 - The staff member who looked after our room kept it absolutely pristine.
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 - We were due to stay for my birthday last year
 - The hotel was amazing & all the little add ons were great - the staff brought cake & a belated 50th birthday card for my husband to our room.
 - I booked a stay for my wife’s birthday, for a significant birthday.
 - Fantastic '5 STAR' stay for two nights over Valentines & 40th Birthday!
 - and we did for my 40th birthday!
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 - however on arrival, we were upgraded to a junior suite which was a wonderful treat and surprise!
 - N/A
 - We arrived last night.
 - The staff were absolutely wonderful throughout our visit, from check-in at reception, spa visit and restaurant staff.
 - The flowers and cake i had requested were in our room on arrival and the view from our room was incredible.
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45 Prescot Street, London E1 8GP England
45 Prescot Street, London E1 8GP England

Leonardo Royal London Tower Bridge

4.2

1957 reviews

Trip advisor
roomshardspathe-pooltower-bridge proximity
 - Absolutely amazing, walking distance from alot of restaurants and landmarks - Free Upgrade to a Skyline view room on the top floor, you can see The Gherkin and The Shard from one view - Amazing Spa, Swimming and Gym Facilities.
 - We stayed in December 2021 to celebrate my 50th Birthday, The hotel was great, Really big room with a lovely view of the shard and the gherkin.
 - Perfect viewing overlooking tower bridge, the shard and all around from an amazing suit on the 14th floor.
 - We had spectacular view overlooking Tower Bridge and the Shard.
 - N/A
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 - The hotel was clean didn’t find any dirt, the pool was open to a decent time too. 100% recommend this hotel to any couple looking for a little get away :)
 - On the first day after checking in we decided to make the most of the spa facilities at the pool.
 - This led us to alter our plans to a cosy day in the hotel where we used the pool facility.
 - We were in the pool in the evenings and mornings, and even after all the other things we did in London, the pool was their favorite memory.
 - Rooms were a reasonable size with the normal extras, including iron and ironing board.Breakfast was good, lots of choice and the pool (25 metres) and spa areas were very good.
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 - It was far from relaxing and more like a leisure centre swimming pool with older kids jumping and splashing , towels and robes were dumped everywhere around the pool and after 20 mins of being in the pool I got out with a head ache.
 - The shortage of staff was obvious and we were informed of no room service available resulting in no clean towels each day and no-one to answer on calling reception.
 - N/A
 - We still have no clean dry towels . .
 - No clean towels or replacement of coffee, tea etc.
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 - - Big room and clean common areas - Close to Tower Bridge The not so good….
 - Part of the pool was u set construction and more like a public baths than a spa. The hotel is so close to Tower Bridge Tube (1 minute walk!)
 - It is a well appointed hotel close to Tower Bridge with spacious and attractive public areas and a lovely pool and spa area.
 - Close to Tower Bridge Breakfast very good .
 - Location was just fantastic, 10 mins from tower bridge and so close to the tube.
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 - We booked this hotel fof the relaxing spa facilities after a day of walking around the sites.
 - excellent quality of treatments we had a massage and facial which were brill.
 - the spa was nice too for its size.
 - From Concierge (Bogdan) to front desk (Rebeca), spa therapist (Amanda) and bar tender (Paolo) we could not fault any one or anything breakfast was with great selection of options, the coffee is one of the best we ever had in a buffet option.
 - We mostly booked this hotel for the spa
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 - We had a lovely girls weekend in London, welcomed and looked after by Marcin, the views from the room were amazing, good location, large beds and welcomed with chocolate strawberries, Staff were all helpful and professional.
 - Like i said , hotel really was lovely, smelt nice, large rooms and comfy bed ,
 - The room was lovely and spacious, the staff were always polite and helpful.
 - 4 star luxury hotel and no rooms cleaned!!!
 - I arrived late on the 22nd with an abundance of kit (as I was delivering courses there), Samir immediately helped with my kit, squared away my room, sorted me a car parking space and even booked me a very good deal for a future upcoming trip!.
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 - Due to staff shortages rooms will not be cleaned.
 - Don’t understand why housekeeping doesn’t check the rooms.
 - We spoke to reception about the soap and was told the room would be cleaned at 3.
 - Not as busy and a little cleaner,
 - You have to request specifically for your room to be cleaned also which seemed like a burden to the staff (last time I checked this was basic in most hotels).
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2 Wallenberg Place Top of Park Lane, Marble Arch, London W1H 7TN England
2 Wallenberg Place Top of Park Lane, Marble Arch, London W1H 7TN England

The Montcalm London Marble Arch

4.9

1545 reviews

Trip advisor
roomshardbirthday celebrationstaying experiencearrival
 - Half an hour after arriving in our room we were surprised with complementary bubbles and cake from the staff.
 - We both have been given two amazing rooms to enjoy and be convenient during our stay.
 - We stayed in room 505 ‘The Montcalm Club’ on the door.
 - I know Kenny will always help me and find a room for me.
 - The service is incredible with top staff and manager, specifically front office Izabela for her warm welcome and who was very helpful and accommodating with last minute bookings and finding me a great room.
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 - Me and my colleague decided to experience an extraordinary hospitality of The Montcalm London Marble Arch Hotel.
 - We visited Montcalm as a couple and it was an amazing experience.
 - Best hotel in central London, hospitality and location wise.
 - Experience was amazing as always.
 - We have also taken a chance to try the Indian restaurant which is located at the end of the lobby, and I have to say we had a great experience there.
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 - Visited for my 40th birthday and booked Montcalm Marble Arch due to the excellent reviews and we were not disappointed.
 - At the end of the meal to my surprise the staff came out again signing happy birthday and another cake I was blown away by their kindness also must not forget the chef who did us a very enjoyable meal.
 - As well as a room upgrade we also got Prosecco and cake as we were celebrating my birthday.
 - but made sure the room was set up for the birthday!
 - My boyfriend booked one night stay on bonfire night for my birthday being the Saturday.
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 - Half an hour after arriving in our room we were surprised with complementary bubbles and cake from the staff.
 - The check in at the front desk was quick, simple and proffessional.
 - Together with brother we have arrived and we’re welcomed nicely by Georgie and Marius.
 - From arrival to departure we were made welcome and spoilt.
 - The attention to detail we received once arriving at Montcalm was second to none, your reception team was extremely welcoming polite, and gracious.
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 - but this was obviously due to unexpected circumstances.
 - The bar was empty on a Friday night, possibly due to the dirge like 'modern music' that had all the sophistication of a drug fuelled council estate.
 - but I believe this is due to the pandemic and/or renovations.
 - We were disappointed by this, we especially picked this hotel due to what was on offer.
 - but it’s closed due to Covid.
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 - (Previously stayed in the Shard for two nights, and the service from the Marble Arch definitely exceeded the stay at the Shard).
 - All of this was topped off by every member of the hotel being so friendly and helpful, a special thanks to Izabela who really is a credit to the company and also the concierge who helped us make our booking to the shard on time.
 - We came as was dining at the shard,
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Phone number icon011442031461790
51 Bedford Street, London WC2E 9HA England
51 Bedford Street, London WC2E 9HA England

The Resident Covent Garden

4.9

1246 reviews

Trip advisor
roomshardfriendlycovent-garden proximitycomfortable bed
 - Staff are very friendly and always smiling.
 - This is the best hotel I’ve ever seen in London keep your sanity you will never be disappointed good hotel clean sheets and friendly staff and speak British no noisy neighbors and go to this place now
 - All the staff are friendly and welcoming, and really happy to help.
 - Great location and friendly staff.
 - Regardless the staff were extremely friendly, helpful & accommodating offering us complimentary drinks and use of a neighbouring room that came with a bath if we so wished to use it.
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 - We had a lovely room that was spotless, everything was so clean.
 - Very good location seconds away from the theatres, very professional attentive and welcoming staff and modern fresh rooms.
 - Room surprisingly spacious in central London and spotlessly clean.
 - Clean and spacious rooms.
 - Lovely place to stay-the room was spotless and the mini kitchen was ideal .
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 - I'm a light sleeper so this wasn't ideal!
 - If you are a light sleeper do note that there is some traffic noise on the weekends being in the busy Covent Garden area,
 - I was a little concerned with noise because The Nadler is in a very busy area and I am a very ligth sleeper.
 - I am a super picky sleeper, I seriously have issues.
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 - Amazing shower and really comfy beds.
 - From the initial welcome from the staff, the room and the comfort of the beds, the amenities in the room, the decor and the location is absolutely one of the best ever.
 - Clean rooms and comfy beds.
 - Very comfortable bed.
 - The most comfortable bed I’ve ever slept in, we were supposed to be up early
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 - The location of the hotel is fantastic, overlooking the Strand and close to Covent Garden.
 - The hotel is close to all amenities and close to Covent Garden
 - The hotel was easy short walking distance (with a 6year old walkaphobic in tow) to charring cross station and then easy walking distance to Covent Garden and the theatre royal.
 - What I appreciated the most are: the location (in Covent Garden and close to Piccadilly) and the staff, amazing in terms of kindness and support !
 - I was truly surprised how quiet my particular room was compared to the proximity of Covent Garden.
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 - The location made it easy to visit Westminster Abbey, Trafalgar Square, Covent Garden, The Shard and Borough Market in one and a half days.
 - In addition, London has a lot of good places to sight see, such as the Big Ben, London Eye, the Shard, and the Millennium Bridge.
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 - In hindsight I wish I’d asked for a bigger room as ours was tiny.
 - What you want a value hotel to be: rooms are small of course
 - The room was a little small however we managed to see two other rooms with different layouts and preferred ours with it's big windows and the view of the Strand - there is a hum of traffic/street noise on this side
 - The room is small
 - While the rooms are small they are well appointed and the location in Covent Garden makes up for it.
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St Katharine's Way, London E1W 1LD England
St Katharine's Way, London E1W 1LD England

The Tower Hotel

4.1

4089 reviews

Trip advisor
roomshardthe-viewroom viewcomfortable bed
 - Excellent value stay through a Travel Zoo offer, room overlooking St Katharine's Dock, clean, bright and warm with a comfortable bed and black out curtains for a good nights sleep.
 - The view was amazing, the room nice and big with comfortable beds.
 - Our room was big enough with a comfortable bed and decent bath/shower facilities.
 - Comfortable bed.
 - Location and service are excellent, Beds were comfortable.
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 - But it has to be said, the room was a little tired and in need of some renovation. There was black mould around the bath, the handles had been snapped off (and I broke my nail trying to open it!)
 - These are all throwback signs of a lack of interest in updating the accommodation to the standards that the bulk of the remainder of the hotel and the prices demand (£250 rack rate). Oh.
 - A volume control in the bathroom
 - The Bath was dirty from the previous guests The Room was cold, with no effective heating The room was nice,
 - Bathrooms could do with updating especially the in bath showers ,
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 - If you book a room that looks on to the river, the view is excellent.
 - At first sight this hotel looks amazing, with its lofty, airy lobby and the view, which is second to none!
 - The view was amazing, the room nice and big with comfortable beds.
 - We would always stop in there for a Strawberry Daiquiri wether we were staying or not because of this drink and also a very pleasant place to rest with the view of the tower bridge if your lucky enough to get a window seat especially the bay window table.
 - The view from my bedroom, facing the tower, was outstanding.
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 - but is feeling dated in the rooms - no fridge, no instructions on aircon heating.
 - The Bath was dirty from the previous guests The Room was cold, with no effective heating The room was nice,
 - The hotel rooms are dated and the shower wasn't nice at all, scolding hot followed by freezing cold.
 - Great experience except the the heating did not work.
 - No heating in room.
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 - Lovely view of Shard and Tower Bridge.
 - Rooms were good, exactly as before great views of Tower bridge, The Thames and The Shard .
 - Our suite was outstanding with amazing views of the tower bridge and shard.
 - The shard was just a 15 minute walk over the bridge and near there is borough market too Breakfast was lovely, lots of options such as cereals and cooked breakfast with tea, coffee and juices.
 - It was simply stunning, we were on the 6th floor room 663 and had views of The Tower Bridge, The Shard and The top of The London Eye.
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 - Excellent value stay through a Travel Zoo offer, room overlooking St Katharine's Dock, clean, bright and warm with a comfortable bed and black out curtains for a good nights sleep.
 - We had the most amazing view from our room,
 - We booked a bridge view room for one night for my daughters birthday trip to London.
 - We were on the 5th floor which was ok, I don’t think we had the best views as some of the rooms seemed to look over the bridge
 - Great views from the room window.
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 - If you book a room that looks on to the river, the view is excellent.
 - Room was very clean and spacious, smelt fresh and clean.
 - however in contrast to my daughter's room, who had a river view rather than our bridge view, whose room was bright and fresh.
 - Excellent value stay through a Travel Zoo offer, room overlooking St Katharine's Dock, clean, bright and warm with a comfortable bed and black out curtains for a good nights sleep.
 - We had the most amazing view from our room,
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Phone number icon(888) 446-6677
2-8 Great Suffolk Street, London SE1 0UG England
2-8 Great Suffolk Street, London SE1 0UG England

Hilton London Bankside

4.7

1068 reviews

Trip advisor
roomshardexecutive loungethe-poolthe-lounge
 - We really liked the hotel facilities - the pool was great for families and we went there every day of our stay - changing and shower facilities were very easy and convenient.
 - The pool was very nice and the room was so comfortable.
 - The pool is also perfect for kids as it’s nice and big
 - The pool was a highlight and fluffy dressing gowns to relax after exploring the city.
 - The pool is absolutely beautiful and such an enjoyable place to relax.
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 - Great location for The Shard , Tate Modern, Shakespeares Globe, a few minutes walk from Southwark Station.
 - Close to the borough market and the shard.
 - With a stunning view of the shard and ever friendly and helpful staff on duty, the most amazing atmosphere of calm yet buzzing joy.
 - The hotel is only 5-10 minute walk from Borough Market & the Shard and 5 mins from Southwark tube station.
 - The location was walking distance from some of the best sights including Tower Bridge, the Shard, City Hall, two minutes from the Tate and short walk to underground and Waterloo.
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 - Special mention to Nevada who assisted us in the executive lounge.
 - Great atmosphere in the executive lounge.
 - The rooms are amazing, very high end, the best gin selection ever in the bar - breakfast with too much to choose from and the tranquility of the Executive lounge.
 - Definitely will stay here again purely because of the Executive Lounge!
 - I was really impressed by the executive lounge as well!
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 - The receptionist offered when our room is ready they can text me.
 - The room we were upgraded too was wonderful.
 - I arrived on an early flight from the US room was ready and staff friendly!
 - We booked family interconnecting rooms so we could have some more space.
 - Diogenis gave us the best service ever our room was superb and spotlessly clean and super comfortable.
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 - Nevada made our visit to the lounge even more enjoyable.
 - but on my last evening, Nevada was super kind and helpful in the Lounge.
 - but every person who worked in the lounge was just great!
 - I enjoyed the lounge a lot, I was working on my ipad and it was a quiet and relaxing place, with drinks and nibbles too.
 - And a big thank you to Kacia, who was serving us in the lounge - she was so personable and made us feel so welcome!!!
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Phone number icon011448448545290
18 Albert Embankment, London SE1 7TJ England
18 Albert Embankment, London SE1 7TJ England

Park Plaza London Riverbank

4.1

1810 reviews

Trip advisor
roomshardhouses-of-parliamentthe-viewexecutive lounge
 - While I could "technically" see the Thames, I would not call it a "Thames View", since I had to stand right at the window and crane my neck in order to see an approximately 30 foot stretch of the river.
 - but this was several times we were left frustrated not including when the phone kept ringing out when we would try to get in touch with reception in the morning and evening time and I wanted everything perfect for this trip.
 - I didn't know if the employee had just conned me so I phoned room service and was made to feel stupid by the man on the phone and as if it was my fault for simply reading the prices you put in the menu .
 - Get a “courtesy call” every day asking if there’s anything I need which I clearly don’t.
 - i was also asked to oy for a local uk call and when i ordered a fork to my room i was asked to pay for it!!!!!
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 - Breakfast was 5* also in the executive lounge, plenty of options for everyone.
 - We normally book the executive lounge on our stay
 - I hired the Executive Lounge on the 12th floor for my Partners 50th Birthday, Ive never Organised an event at a hotel so was a little bit worried,
 - Executive Lounge was closed
 - e booked an executive river view room for a special occasion, mainly to get access to the executive lounge to make use of the private lounge and complimentary drinks.
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 - This time we requested a room with a view of Parliament and was not available so I had to pay extra.
 - however I asked whether the air conditioning could be fixed and was given a blunt ‘no’ and left with the fan.
 - I couldn't even flag anyone down to request things like pepper or a water refill.
 - But because I’m not confrontational, I’ve asked for a quieter and secluded area, which I received.
 - I phoned prior to our stay to request the Westminster view (the only reason I upgraded to the river view suite) i was told that I had that room, when I turnt up this was not the case which left me very annoyed.
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 - We were overlooking the Thames and could see Westminster / Big Ben / London eye / St. Paul’s / BT tower etc and then from the balcony, The Shard, Cheese-grater / German etc.
 - We stayed at the Shangri-La at the shard too this week and it’s true what they say- you really do get what you pay for.
 - We had room 1579 which looked over the Thames, parliament and the London Eye at one side, and views of the Shard, Gherkin, etc at the other.
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 - The staff were amazing the view from my room was lovely and can someone please pay for a long wknd for me to stay there.
 - The view from our room was of the Thames River.
 - And the view was just spectacular.
 - I upgraded my room for the view when I arrived and I highly recommend you do the same.
 - I booked a one bedroom river view balcony suite and when we walked into the room (1371) the view was fantastic.
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 - The views over the Thames and Houses of Parliament were incredible and we really enjoyed having the balcony to get a good view of the city.
 - Lovely views over towards Houses of Parliament
 - We were then checked into our lovely room overlooking the river and Houses of Parliament by the friendly reception team.
 - but looking out towards the Houses of Parliament from our 9th floor room window was very special.
 - The location of the hotel on the river with great views of Big Ben and the Houses of Parliament meant we were close to all attractions for fun and then relax with a walk along the river.
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 - The rooms are well presented and a good size.
 - Give the price of the rooms, one would expect a better service such as milk, coffee pods, water, etc.
 - I have to say the room was amazing and the decor and styling was really beautiful.
 - Spotlessly clean, quiet and very spacious room.
 - N/A
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Phone number icon(888) 446-6677
South Quay, Marsh Wall, London E14 9SH England
South Quay, Marsh Wall, London E14 9SH England

Hilton London Canary Wharf

4.6

861 reviews

Trip advisor
roomshardexecutive loungethe-loungeexecutive room
 - but as we had plans both evenings we would not use the lounge facilities even if it had reopened.
 - Great service, comfortable rooms, pleasant staff, Great lounge, and on the most recent trip Osvaldo was particularly helpful in the lounge.
 - The lounge is a great placed to work if you need a quiet area.
 - I liked the lounge, evening canapes were always very good.
 - but complex to use, however, the lounge staff were on hand to help out.
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 - Great modern facilities with excellent transport links to Jubilee line to race us in to London for trips to Les Miserables, Gong at The Shard for amazing cocktails, the South Bank and Camden Market.
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 - The executive lounge is a great place for pre dinner drinks normally
 - Executive lounge wasn’t open (hopefully it will reopen soon, Hilton are slowly bringing them back - Bankside has reopened)
 - Stayed for one night and executive lounge currently closed.
 - N/A
 - The executive lounge is currently closed.
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 - Our room was large and well furnished, as was its bathroom (shower over bath).
 - Delighted to find despite this we were upgraded to an executive room anyway on 14th floor.
 - The rooms were spacious and spotlessly clean.
 - N/A
 - Room was extremely clean, the staff were wonderful, we got an upgrade for my partners birthday and breakfast was delicious.
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 - Arrived and was warmly greeted by the front desk team, who gave us both a glass of Prosecco as a welcome, and had upgraded us to a King Executive room (lovely bonus!).
 - Enjoyed our stay in an executive room.
 - Booked two executive rooms as we were celebrating my 50th and my fathers 80th birthday.
 - Check-in process was excellent managed by a enthusiastic Lithuanian lady who offered me a welcome glass of champagne and an amazing upgrade to an executive room + executive lounge access (much appreciated).
 - Stayed in Executive room which was not quite ready on arrival - we were 30 mins early.
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 - Really poor experience.
 - Also didn’t feel like the room was cleaned if this wasn’t noticed which is poor during Covid spikes.
 - The food service for lunch and generally during the day is poor and limited, which seemed strange for a mid sized hotel.
 - Unfortunately there were a lot of let downs: • The mattress is low quality, giving poor support and shaking every time you turn.
 - I dropped one star because of the poor quality of the spare bed we had last time.
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