An amazing birthday experience and was made to feel special.

I had booked this stay to celebrate my wife's 50th birthday.

We stayed here for 1 night for my birthday and we got one of the newly renovated rooms!

The stay was a surprise for my 40th birthday, and all the staff were so accommodating, providing a complimentary room upgrade and placing a wonderful cake section plate along with a handwritten birthday card.

I booked this hotel as a last minute weekend away for my wife’s birthday and was so pleased I chose this one.

We were celebrating my best friend and her daughter's birthdays.

Our last visit was in February this year, to celebrate one of my sister's birthday.

A great experience, staff were very welcoming Upon arrival and we had a great surprise in our room fornour birthday celebrations.

Federica welcomed us at reception, upgraded us as it was my birthday, took us to our room where I had a birthday cake and balloons waiting, such a nice surprise.

I stayed at St, James court hotel, Taj hotel London for my daughters 30th birthday for few days from 15th march until 18th.

Absolutely loved our stay at the Taj, the hotel was amazing, staff all extremely friendly and attentive, rooms were lovely and my friend got a free upgrade for her birthday.

Stayed at the taj for my daughters 40th birthday, the hotel is absolutely beautiful and all of the staff are so very polite and friendly and nothing is too much trouble for them!

On arrival we were greeted by a very smiley receptionist who upgraded our room as it was my birthday.

This was a special treat for my wife’s 50th birthday and the hotel couldn’t have treated her any better.

The room was very spacious and spotless with a lovely birthday surprise kindly set up by the housekeeping team before our arrival.

We stayed at the Taj St James’s on our recent  visit to London celebrating 3 special 40th birthdays.

It was delicious
House keeping made the experience even better by presenting balloons 🎈 cake & card in our room as we were celebrating my husband's birthday.

I mentioned it was my partners birthday and we had cake in our room upon arrival and also again the following day, which was his actual birthday.

We arrived on Saturday 5th February for my birthday and to watch a show which was cancelled in December.

They kindly upgraded our room as we were both celebrating birthdays .

It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

Buckingham Palace is at the end of the street, so royalty are neighbors.

The location is perfect, close to Buckingham Palace and Westminster.

That said, its very well located with the underground being a stones throw from the property, even the bus is a 5 minutes walk, so connectivity is sorted, the Buckingham Palace is a 5 minute walk from the hotel, so is the St. James Park, very touristy

The location is perfect for Buckingham Palace, St James Park and more.

I had a very memorable stay at this hotel as it is just 6 minutes walk from the Buckingham palace beautifully decorated and maintained and the junior suites are a very good option for a family of 3 to stay good food very authentic Indian food  good amiebience and the staff is very polite and helpful 
I had all Indian restaurant   But taj hotel Indian food is the best than that of banaras michellim star hotel

Manoj raykar

It's walking distance from the Buckingham palace and very close to all the important attractions in London.

A great location (walking distance of Buckingham Palace, Westminster and St. James' Park).

Close proximity to Buckingham Palace, Green & St James Park and Victoria railway Station is an added plus.

Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace!

Well located, just few steps from Buckingham Palace and Saint James Park underground station.

Hotel reception is nice and location too Buckingham palace at the end if the road and nice high street with eating places .The hotel reception was nice

The hotel is centrally located close to St James & Victoria Stations and Buckingham Palace.

It was also in a great location, close walking distance to the Buckingham Palace, and also near to Big Ben.

It's in a great location - literally a block from Buckingham Palace, and the breakfast (included in my rate) was really good.

The location was ideal, 5-10 min walk from Victoria station/underground and 5 min walk to Buckingham Palace.

Comfortable location, close to the Buckingham Palace and that ST. James Park.

Location is fantastic and walking distance to Buckingham Palace, Chelsea and Knightsbridge.

but this hotel puts you within walking of Buckingham Palace.

It's very close to the Buckingham Palace (in case you have some business with the Queen -- I didn't) and the beautiful St. James's Park.

The hotel is within a five-minute walking distance from Buckingham Palace, and other major tourist points are either at a decent walking distance or a few stations away by bus.

A beautiful property which is located very near to Buckingham palace.

If you are looking for a place to stay near Buckingham Palace or anywhere in London, you surely wont be disappointed.

however feel they do need a bigger toaster than a two slice
The location is 5 mins from Buckingham palace and close to tubes.

The location perfect and so close to Buckingham palace

Beautiful hotel near Buckingham Palace, convenient to tube stations and short walk to Westminster Abbey/Houses of Parliament.

The St. James Court Taj Hotel is a great location in London - so close to Buckingham Palace and beautiful St. James Park.

It's a stone throw from Buckingham palace and near St James Tube station.

Nice hotel and area - very close to Buckingham Palace and to St James Underground with access to Circle/District.

Lovely hotel in a super location, very close to Buckingham palace.

The good:
The rate was pretty competitive for London and the hotel is in a beautiful historical building near Buckingham Palace.

Reason for a four star is the air con didn’t work and with the hotel full because of HM’s funeral, and only two lifts - one was out of order.

While the hotel was nice, one elevator wasn't working which was only a minor inconvenience.

The unusual aspects are really down to Covid recovery it seems; elevators out of service at times, slight delays when asking for things, less staff than they need and the most unusual one I’ve experienced, needing to request room cleaning each day if you want/need it.

One lift was out of action for the whole weekend, caused long waits at lift.

Elevators - On my last stay on the last week of July 2022, the elevators were out of service for over a week.

Old carpeting, dated décor, non functioning elevators, broken television set.

Very very poor house keeping 
Not professional even after so many complaints
Not really clean hall ways 
Lift problem so many times down 

Location is very good 
Front desk if you complaint they ignore 
I ask for converter when check in after repeat for 3 days they give me

One of the lifts were broken which was a nightmare to get up and down to our room.

However, this time the elevators were quite malfunctioned as quite frustrating especially in the middle of busy days.

1 lift working so it was very slow for 3 days.

There seemed to be many entitled guests that assumed the right to push in front of lift entry or exit plus trying to make out to staff how important they are!

Very bad experience, they don’t have adequate staff , lifts r not working , long q to eat n fast , food is served cold , wrong dishes served .

There are two lifts (elevators), and on our second day one was shut down.

Lift was not working one day and in the evening an apology note was sent in my room which was least expected.

Except for the lobby, the hotel needs a face lift.

The elevators routinely did not work, and we had to exit the lobby through a service entrance via stairs at least four times.

The rooms were in awful shape, even the elevator was not upto standard.

Would have been nice if they had sanitising stations in or by the lifts

Despite the fact that it overlapped with the London Marathon which meant very long queues for breakfast and for the 2 elevators in the lobby, the staff tried their level best to look after the guests and manage the situation.

but disturbed by sounds of tube trains at night so poor sleep and was charged £50 extra per night.

A number of issues which really have made this an extremely poor experience:
•	No valet on arrival as agreed and advised to park in a spot which resulted in us getting a parking ticket, despite me advising that this spot seemed incorrect.

but the rooms are unsatisfactory for the price of them with cheap Nescafé coffee and poor in room facilities.

However, the wear and tear on the hotel and the interior as well as the poor breakfast selection means that the rating stays at three out of five (approved).

When I visit London I usually despair at the poor customer service.

The TV picture quality in my room was surprising poor; only watched for a short period of time anyway.

however the waiting area only afforded 3 lounge seats for everyone using spa and awaiting booking s which is very poor and people were hanging around all muttering the same thing.

We were not sure what to expect because of our previous London hotel experiences have been average or poor with very small expensive rooms.

Very noisy from the residence up stairs - poor sound proofing.

Sad to witness Taj's spirit abate due to poor management.

but the water pressure on the shower was very poor.

Shame, wouldn’t recommend due to the room issues, very poor sleep.

The only drawback is the dates lobby and the poor access to the new wing, which I certainly hope the management will update.

but such a low quality of service gives a poor impression of the Taj brand.

but instead it was served in a mug, no teaspoon and no sugar with it we had to keep asking the poor waitresses who were clearly under pressure.

She was professional throughout my stay, ans recommended me great food to order!

Food was good and rooms were spacious and clean.

He gave us excellent restaurant recommendations, assisted us with our previously arranged car rental and return, and helped us navigate London during the Queen’s funeral.

A nice variety of dishes including traditional Indian food.

The food was fantastic and the steak we ordered was very well cooked.

This hotel always delivers the highest levels of customer service from concierge, reception to restaurant & bar staff.

I extend a special thank you to the restaurant staff all welcoming and nice and having breakfast in the court is very joyful.

Breakfast was buffet style, with a huge selection of food, including some delicious Indian dishes.

The restaurant decor, fountain and ambience is a treat to the eyes.

LOL), it was the fanciest, most gourmet meal you could imagine!

The food, drink, room, ambiance, staff, architecture literally everything is top quality and the hospitality second to none.

The restaurant gives you nice cuisine,music and services.

There were fantastic restaurants around (Chez Antionette, Bon Gusto, & the Ivy Victoria to name a few favorites) and our room was wonderful.

Also had two dinners here at the Taj@51 restaurant.

Impeccable service, smiling and hospitable staff, great food.

Absolutely lovely courtyard where meals were served in good weather (which it was while we were there) and a wonderful spa.

Enjoying yet another stay at the St. James Court Hotel, great service and hospitality and warm staff….special mention to Mr. Tushar Adlakia who handles the front office / reception with utmost professionalism and efficiency…! !

The location is 10 / 10; Check in experience was 6/10; Room would be 7/10; breakfast would be 9/10.

Spent 8 nights here at the Taj, St. James Court, and was very happy to see that the Taj hospitality extends worldwide.

The experience was a haven away from the hectic flow of the city.

I have would recommend anyone staying in London to consider this hotel to the extent we have now booked a holiday in Dubai staying at the Taj Exotica on the experience of our stay at this hotel!

In summary a wonderful experience, great friendly staff and a beautiful room.

The service is the best I have experienced and I have travelled a ton.

..our experience was definitely a 5 star one.

This has been the best experience ever for us.

Excellent experience!, everything was superb!

Taj courtesy and warmth is legendary , their staff tries harder, I had a particularly good experience with Tushar at the front desk, my initial booking was for 4 nights and I kept extending, finally stayed for 9 days, Tushar went out of the way to find a room for me in the new wing ( which is nicer and more spacious), one of my friends contracted covid so he was also helped by getting room extension by Tushar, overall a pleasant stay, I checked out on 2nd august morning

I stayed at St. James Court for work prior to Covid and had a good experience.

First experience at check-in met our expectations,

Had another good stay at the St James Court, it was simple, efficient and most convenient, the location is unbeatable and always feel at home, much appreciate the warm hospitality, we will be back soon.

St. James Court, A Taj Hotel, London

poor

elevator

buckingham-palace proximity

birthday celebration

staying experience

The Savoy sorted parking out for us and checked to see if we knew about congestion charges etc .

When we arrived at the hotel the staff did actually point out the extras that come with fine hotels via Amex.

Next time I will make sure what rooms they will give to me before I check in.

From the moment we arrived to the moment we left we had an incredible stay.

From the moment we arrived we were looked after.

From check in, the room, afternoon tea, breakfast, attention to detail was superb.

From the moment we arrived we felt at home.

From collection at St Pancras Station to arrival, check in , table reservations,  staff go over and beyond , treated like family and they are so courteous and assist any way they can.

A special mention for Rob, the doorman, his greeting upon arrival was the catalyst of how our weekend experience was to be - Brilliant!

From checking in to leaving the whole visit was second to none and we loved every minute of it ,
Staff were great and totally professional in every aspect of doing there job!

From the valet parking on arrival to leaving 24 hours later we we stunned by everything.

At 7.30 we had a booking in the River Restaurant, the first table we were offered was in the middle of the room, I asked if we could sit by the window, the lady checked and said we could.

From the moment we arrived the staff were friendly and helpful.

It seems from conversations with our friends that the champagne arrived in their room some time while they were having dinner and it was waiting for them on their return.

When we arrived, there was a handwritten note and a plate of pastries and fruits waiting for us, which made us feel welcome after an arduous journey.

We went for our night and I just want to say it was absolutely fabulous from the minute we arrived to the minute we left.

Within minutes of my arrival, some of the senior staff were already calling me by my name.

From our arrival to departure we had an absolutely amazing experience.

From the moment we arrived, we were warmly welcomed and made to feel at home.

On arrival we were so warmly greeted, we had complimentary champagne, our room was amazing, and spotless!

Had afternoon tea at the Savoy for my birthday with my mum.

We were celebrating my wife’s birthday and we’re surprised with a small birthday cake and card signed by the staff.

The General Manager responded to my complaint on Trip Advisor and we stayed again on the occasion of my wife's birthday.

What a experience, treated my wife and daughter to afternoon as part of my wife’s birthday present , the staff were absolutely brilliant and nothing was to much trouble.

Chelsea went above and beyond when she found out we were celebrating my partners birthday, by bringing out a piece of cake with a candle in, also written in chocolate around the plate was happy birthday, so special and a wonderful touch.

At the end of our stay whilst we were waiting to catch our train home, we had a wonderful conversation with Debra (Patterson) allowing both of us to express our sincere thanks to the staff and the Savoy for for making my wife's birthday a truly wonderful weekend to remember and one to cherish for the rest of our lives.

My sisters met us for lunch at The Savoy Grill on my birthday and Sean went above and beyond for us all - so many times that I lost count.

Highly recommended as a birthday or special occasion treat

butler this weekend for my 60th birthday.

Nice added touch for the birthdays and anniversaries.

Exactly what I would have expected and more, this was a gift for my wife and mother for special birthdays, afternoon tea in the Thames Foyer, nothing was any trouble and in fact with my wife being in a wheelchair the staff were exceptional especially Sean Davoren.

A family friend recently booked two nights, three rooms at the Savoy for a number of special birthdays.

We had an absolutely fantastic afternoon enjoying tea for a friend’s 60th birthday.

Back last year we tried to book the savoy with one of their vouchers my husband gave me for my birthday .

This was until we stayed at The Savoy for my wife’s birthday party in May.

We visited the Savoy for a 1 night stay to celebrate my 30th birthday.

The turndown service in our room was a wonderful surprise as were the white chocolate/victoria sponge cakes left as a birthday treat.

we arrived at the riverside starting wioth lunch superb food and servise  staff attentive delightfull   on a fub trip to london the savoy is the best  great wine list and french themed furniture and giltwood mirrors with elegant carpets and furniture made us all feel at home somehow like the lordhill museum grascios living is cool were having fun were its nice to meet other residents  whom were friendly and kind to us all big thankyou the the manager savoy we love you grand hoet thankyou so much lord leslie  birthday boy antique expert in person xx

My partner took me here for Afternoon Tea for my birthday, to sum up, absolutely outstanding, 10/10, service was faultless, Amazing Teas & Cakes, ( Champagne )  Beautiful setting.

Our Art Deco room was lovely & my birthday cake & balloons, plus the handwritten note, were a lovely touch.

Location is brilliant lots of good restaurants close by,  buckingham Palace is close by.

A quick walk out the back door of the hotel allowed us to saunter along the Thames, past the London Eye, to Westminster Abbey and Buckingham Palace.

Whilst the other famous London hotels sit mainly to the west, the Savoy is literally next door to London’s Theatre land; a five minute walk from Trafalgar Square, the National Gallery, the Thames, Covent Garden, the Royal Opera House; a ten minute walk from Piccadilly Circus, Leicester Square and then onto Regent Street or St James’ Park and onto the Mall towards Buckingham Palace.

We walked to many of the places we went:  Trafalgar Square, Buckingham Palace and the parks, Covent Garden, the Thames river, London Eye and many more.

First, I choose the location because it was in walking distance of Buckingham Palace

The Savoy is ideally located on the Strand, in the theater district, near the Thames, Westminster, war room and Buckingham Palace; all of these are easy walks.

Still it was close to some of the main attractions, such as the National Gallery, the Houses of Parliament, Buckingham Palace, etc.

On our first afternoon we walked down the Strand -- its name changes to The Mall -- which leads straight to Buckingham Palace.

We then finally received our hot drinks (that were cold), and a crack in my teapot.

The breakfast can only be described as disgraceful, cold sloppy scrambled egg, no other choices, greasy half cooked bacon and most things barely warm and trying to get orange juice or economy bread toast we lost the will to live.

We found the staff to be cold and unwelcoming and disinterested in any residents.

Secondly the baked beans for my breakfast were cold.

(not very covid friendly) the eggs were cold on the egg Benedict,( no surprise as they had been on a journey ) we had to ask twice before we received coffee and we’re not offered any refills!

My wife and I had a few areas that we thought should be improved, for example on the first day - our toast and pancakes were cold and we gave the feedback straight away - perfect for remainder of stay.

Being able to dine outside only we visited this restaurant on a cold May evening.

We wanted to move tables as we were a bit cold and she accommodated our request without issue.

We ordered room service with which took well over an hour and arrived cold.

Toast was cold and cardboardy, bacon was fatty and tough and the a la carte doesn’t work with delays to get the attention of the waiter who seemed absent a lot of the time.

The breakfast was a little disappointing (including really bad cold coffee) and the American cocktail bar far too loud, aggressive and unpleasant in the evening.

My husband had pork chops and you cold cut them  with a fork.

Somehow it was warm without being too warm or too cold.

Service in the bar was swift and was accompanied by 'nibbles
Breakfast had a varied selection of both cold and hot food as one would expect and this was of a high standard.

Small gym, few machines, disappointing breakfast, bad timing ( they always took an eternity so serve the plate and the latte or capuccino was in the end cold and the NEVER offered a new one) .

The juices were kept cold in chiller containers and the coffee was hot.

even though the weather was very cold and snowing.

though they a starting to price themselves silly.

I did pay let’s just say ALOT for two rooms.

but we saw people in there with shorts and flip-flops, a complete 'no-no' for a restaurant charging those prices and the reputation it carries.

but we have stayed at multiple places where you pay for "luxury service" and do not receive it.

On booking in we were told we had been upgraded from a DeLuxe King to a Junior Suite at no extra cost.

The ‘interim’ billing shown on your TV are very confusing and overcomplicated (breakfast supplements are deleted at check-out if you have an inclusive rate; the accommodation additions are an optional gratuity for non-restaurant/bar staff).

I know you might say you pay for the experience

Only slight negative was the final cost of having all meals at the hotel, very pricey;

At the end of our stay, when we were presented with the bill, we found a charge of £29.60 per night added to it - when I queried it, I was told it was a service charge to pay cleaners, porters etc and I could have it taken off if I liked, to which I replied, 'I would like!'

The room we paid for was very disappointing,it even overlooked on to air-conditioning units on the roof outside, we did want to spend our stay in the room to rest catch up and chill-out

Nothing was too much trouble for any of the staff, I know you pay a premium for a hotel of this standard

They had us booked in to the Savoy Grill and the Americas bar and even came to inform us the bar closed at 10.00 as we were chilling after such a lovely meal.

We had dinner in Savoy Grill, food was amazing and staff are very attentive.

The lovely gentleman at the reception was really friendly and even offered to book a restaurant for me that I wanted to visit after.

Amazing service, food and attention to detail.

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