We found the staff friendly and accommodating, the room clean and adequately stocked, the breakfast delicious and the late night bar and entertainment enjoyable.

The staff are brilliant, very friendly and helpful.

Friendly staff, tasty breakfast, central location near to train station and Greenwich Park.

The main asset here is the Staff, they are friendly and very helpful.

Friendly staff, nice hotel, beautiful garden, quiet neighbourhood.

Excellent services: friendly, and thoughtful; rooms and facilities are very good with an excellent food offer available at the bar, main restaurant or garden.

Room was clean and comfortable, reception staff were polite and friendly.

The breakfast was good, the staff efficient and friendly.

Absolutely loved our stay at this hotel, breakfast was marvellous with friendly staff always going the extra mile to ensure you are catered for, we had our 2 dogs with us and it was so good to walk out the front door on to the heath

Сlean room, friendly staff, quiet, good breakfast and excellent location.

Staff were friendly and efficient and worked really hard to make up for short staffing.

The staff were very efficient and friendly.

It has a great location and the staff are so friendly and helpful.

Lovely clean room nice shower ,  very  helpful staff very friendly gave good tips on the area and about transport.

What a lovely stay of 5 nights from 25th July,  staff so friendly welcoming  from reception to restaurant staff  and special mention to Ken the Manager who went out of his way to tell us history of the hotel  and Blackheath Village being Northerners we loved the friendliness of this hotel🥰 breakfasts were amazing  thank you we’ll be back 🥰

but the loved the garden, location and the fabulous staff.

Location is great as you can get to many travel routes, the view is great also.

It is in a great location and has the beautiful Blackheath on its doorstep.

Also was unbearably hot and due to the corner location impossible to cool down.

We came to the area to visit family and the location is ideal .

Great location in a quaint village just outside London

Good location opposite the Heath and close to the train station.

The suite was lovely and situated it a great location by the gardens.

The Clarendon is beautifully located beside the heath, serving splendid full breakfast and offering cozy rooms.

The location was perfect as it wasn’t too close or too far from the main attractions.

but was just told not all rooms have been renovated!

The hotel needs updating, it is looking tired and stuck in the 1970’s.

.if the hotel has a fault,it's with the parking conditions,residents should have priority over visitors.! !

but the hotel looks like coming from the past and has not been updated in a long time.

There was no fan in my room in very hot conditions.

The decor seemed quite outdated and gave off a "Haunted house"vibe .

The hotel images are presenting the rooms in a very flattering light – the actual rooms and hotel overall have all aged quite a bit and are in need of a refurbishment.

Room IMO was quite outdated, desk lamp bulb didn't work and no hairdryer.

but generally hotel very tired in places, pillows are rock hard foam, bathroom very outdated and patched up tiling.

Arrived at the hotel and instantly noticed the inside decour was in desperate need of updating.

but hotel just needs a good overhaul in my opinion.

but the hotel does need updating as the rooms are very dated and smell of damp/musty.

Hotel needs updating I’n all areas, extremely tired.

We wouldn't stay here again for the price (170 pounds through booking.com), this could be a really great hotel with a little refurbishment and updating.

Room quite noisy and communal corridors in need of a refurbishment.

Am tired of being an afterthought because my diet is deemed to be 'my choice' - take a long hard look at the production of meat and the conditions your food is raised in and you would not want to eat it either.

Charming hotel, with clean and comfortable room.

Super Friendly Staff, nice location and free parking and breakfast in London is a big plus, its and old hotel and some rooms are harder to get cases to,

Nice area and Very convenient and central for us as we wanted to visit the Greenwich maritime museum and observatory staff all pleasant and polite room clean.

I stayed at the Clarendon as I couldn’t get into my usual hotel when commuting my son to/from uni. I booked a Crowne room which was immaculate (praise to the unsung hospitality heroes in housekeeping!!)

We paid £170 to stay in one of their deluxe rooms.

The hotel room is big with an en suit and the hotel is quiet.

although promoted as dog friendly when I first called I was told I could not have dogs in Crowne rooms.

The fans that were fitted in the rooms were ok

Would like to have bathrobes in the room and an assortment of hygiene products

beautiful traditional hotel with a stunning dining room and lovely garden too.

I booked in for one night and my room was very comfortable with the en-suite bathroom.

I had a lovely view of the heath from my room and a fan to keep the room cool.

The room and catering were up to expectations.

Breakfast was delicious and plentiful and the room, plus the rest of the hotel, clean and tidy.

The addition of ceiling fans and an in room mini fridge would make a big improvement.

Bathroom so small that the door wouldn’t even open fully as it collided with the toilet.

The bathroom basins are too small for someone that wet shaves.

but we had an old metal window that you couldn’t even shut, some very dubious stains in the carpet and wall and the bathroom was very small and dingy.

The bathroom was small and a strange shape, with the door always somehow hitting your knees.

The bathroom was small for the size of  the room and it was all slightly dated.

That said, the bathroom is tiny which isnt a problem

we recommend to change the sink which is very small.

Couple things let it down and small things like toiletries etc missing.

Bathroom was so small you could hardly move.

but bathroom was too small for room capacity, you could not open the door of the bathroom fully when the toilet seat was down.

The bathroom was small and the bath was deep

The bath was small which for me was a bonus as I am only 4'9" and was able to sit in the bath comfortably with my feet reaching the bottom!

The bathroom was very small, the door just missed hitting the toilet  when shutting,the tiles need  re -grouting  everything about the room from the dark green walls to the purple curtains was just not nice.

The bathroom only had a shower and was quite small,

Bathroom is tiny and needs upgrade (lock broken on door/ low pressure in shower)

Negatives.Stayed for 2 nights small twin room with tiny bathroom.

Staff professional and pleasant, everyone interested in giving guests good experience.

We recently had our wedding reception at the Clarendon, we were very pleased staff were very professional and polite, breakfast was lovely.

Walking distances to church and reception.

We did report the misrepresentation at reception

Could not fault the hotel staff, for their excellent work ethic, especially the dining staff,our thanks to " Julie" and all her team.

Concerns were raised with hotel reception

Staff were very nice, helpful and welcoming, we would stay here again.

Ideal location for concerts at the O2 and for going to the city centre.

I love staying at the Clarendon when I’m going to a show at the O2.

I have stayed one more than one visit when going to The O2 and I think that says it all.The hotel is clean and comfortable.

I have stayed around  4-5 times and is not only on a convenient bus route to and from The O2, and train service back either to Victoria or Waterloo East, I have a very comfortable stay which comes with a good buffet breakfast.

We stayed here for a trip to the O2, in fact we have stayed here for the past few years because the location is excellent.

It is a great place to stay when visiting the o2 as it’s on a direct bus route and there are plenty of taxis at a very reasonable rate.

We stayed here because we was at the o2 in the evening , very close and only £12 in a taxi .

we have stayed at this hotel on several occasions when on a mini break or going to a concert at the O2.

The 108 bus runs to the O2 every 9 minutes from outside the hotel and is a 24 hour service, we used this in the evening.

Great place to stay for London and the O2.

This hotel is in a great location for the O2.

We had a great stay at the Clarendon Hotel, it is in a fabulous location with lovely surroundings and excellent for the O2.

Stayed here as went to concert at the O2.

I stayed here for one night when I was in London for work and was lucky enough to see Hugh Jackman at the O2.

Bus pick up just outside the hotel which drops off directly outside the O2 and runs 24 hours so very useful when coming home.

Booked our stay here as we were visiting the O2 and the location was perfect for this, the venue is only 15 minutes away in a taxi.

Close to central London and the O2, and Blackheath itself is very nice with lovely shops and plenty of restaurants.

Helpful desk staff who told us the easiest bus route for the O2 , .

Great location to access the O2 and Blackheath.

Once you got out the shower you had just enough room to stand on the mat, as the sink, toilet and opposite wall were inches away from you.

The rooms was baking when we got in there and all they had was a fan on the wall to compensate the extreme heat.

When we were checking out I told the morning receptionists that a bracket on the wall in the bathroom was loose and all it needed was the screw tightening up   the response was low I thought why bother.

However the worse thing was the scratches heard in the walls god only wonders what that was.

The mattress was too soft for us and there is no air conditioning ( a fan on the wall )

although it had a wall fan it was fixed so that it never reached the bed.

We turned them off at the wall then went out and left window open to cool room.

The taps stick out across the basin making it difficult to bend down to throw water over your face and as a consequence you need to get in a contortionate position (if the proxiimity of the bath or wall allows).

You could hear the pipes in the wall making sounds all night.

There was a bath mat in a stained bag hanging on a wall.

but it was a hot night so not enough air, put on the old fashioned wire fan on the wall but it kept us awake with its clanking.

I imagine it would be rather hot in the summer as air-con not in this room only a wall mounted fan,

Room was basic and I could hear the neighbours through the walls.

There seems to be no isolation in the walls and the windows are really old fashion 1930-style single windows.

We entered the small double and the room was very hot (on one of the cooler July nights), the wall fan did not work and we found a stain on the duvet cover.

there was shower creme on the wall where it hadn't been cleaned properly.

The rooms really need updating-ours even had a fan stuck to the wall for air-con. !

but the room felt dated: the walls needed a lick of paint and the bathroom probably needs refurbishing as well.

The Clarendon

wall

renovation

small bathroom

staff

room

location

It is beautifully maintained, spotlessly clean and very comfortable.

The bathrooms are spotless and serene, fixtures and amenities are of a very good quality.

The staff is warm and responsive, the rooms are lovely and so clean, and the neighborhood is terrific!

Beautiful boutique hotel, very clean and comfortable room and bathroom, and the in-room kitchenette proved a very useful plus to our stay!

Hotel was clean, room and bathroom spacious; it was close to Earl’s Court underground station.

Outstanding in every way — friendly staff, clean and comfortable room with a small kitchen, excellent location only five minutes from the Earls Court tube station.

The facilities were clean, upkept and exactly what I needed.

Interiors are vibrant, fun and full of character, common spaces are always clean and in order.

but spotless with nice bathrooms, fridge, coffeemaker.

Thoroughly enjoyed the well-appointed room.

The team was pleasant and welcoming, the rooms were quiet, clean and well-appointed, and the beds were super comfy.

Clean, great location, and friendly staff.

Very clean room, comfortable bed and friendly staff.

The hotel was clean and well presented- I expected that and the small kitchenette was brilliant for breakfasts and there are plenty of eating places nearby for dinner.

There were few minor issues with the room, such as the mini-fridge not being cold enough,

Unfortunately this was not possible in the bathroom, which was incredibly cold!

We couldn't get the heater to work though, so it was a little cold esp since it was winter.

The only thing I would suggest is for there to be breakfast options within the hotel and probably to install a heater in the bathrooms as they can quite cold during the winter months.

What we didn't like about the room was the view of a cement half wall and my wife commented that it always seemed cold.

This time, because the bathroom is a lot bigger, it does get a bit cold at night.

My only issue was that the fridge wasn't very cold and I had medication that needed to be refrigerated, a problem solved by helpful staff bringing me lots of ice whenever I needed it.

Also, the refrigerator control didn't seem to make any difference to how cold it got.

Only slight problem was the room was very cold.

First: the shower ran hot and cold the entire time, mostly cold, and not appreciated in winter - especially not for someone who has very long hair like mine which needs to get washed!

The heating was noisy and not very effective (but it was an exceptionally cold night).

but on the fifth floor in the morning the water was often cold and pressure low.

but after waiting almost 2 hours for this to happen, I had no choice but to run under the cold tap.

They were  very noisy early in the morning and late at night and constantly going into eachother’s rooms, banging doors etc.

Also the door to the room needs more sound protection; it felt like people outside were in our room.

The only downside is for anyone mobility-challenged, as it does take a few steps to get to the front door.

The hotel slipped a note under our door saying the housekeeping staff needed to invade our privacy every 24 hours or a manager would.

but there was a lovely patio that we could open the doors up to which helped make it feel more open.

you can hear everything going on outside the bedroom door.

The elevator has no annoying sound when it arrives on the floor and the door opens and closes absolutely smoothly and gently.

but the placement of it in relation to the closet and the bathroom meant doors were constantly banging into each other.

Only complain is that there are too many stairs, front door, the corner before i arrive my room. .etc.

but we did hear our neighbors from across the hall, even with both doors closed.

The front of house staff took my luggage as soon as I opened the door.

A staff member came up and was listening at their door ( we could see through our little peep hole;) ,

But with the kitchen in a cupboard and a M&S Food Hall a few doors down from the station, I don't need an overpriced hotel breakfast.

The kitchenette was within arms reach near the bed and to open/close the folding doors to the ktichenette, you had to move aside a chair each time.

When we opened the door of the new room on the next day, we saw a man trying to fix the air-conditioning.

The door should be a a sliding door so you have room in the bathroom.

The one big negative thing about this hotel is when we stayed in room G10, we were next to the luggage storage, I think that we hear them open and close the door all the time and in the morning, the house keeper cleans too early that they will definitely wake you up.

The front door is secure and accessible through your key card.

A room card was required to open the front door, which gave us an extra feeling of security.

The hotel is a converted asylum/home, so there are small staircases around the hotel that you have to manage with your luggage as well as stairs to reach the front door of the hotel from the street.

The staff was exceedingly helpful and friendly.

The staff was super helpful and friendly, able to answer all of our questions and provide great tips on getting around and enjoying London.

Everyone at The Resident is so friendly and we loved the peaceful neighborhood with great restaurants nearby.

The staff were very friendly and even came up to our room to show us how everything worked.

The front desk staff was so friendly, especially Yash.

All staff very friendly and helpful throughout our stay.

ALL Staff are extremely helpful and friendly.

From the friendly and helpful staff to the well appointed room, we had everything we needed.

The real surprise was the absolutely brilliant staff- amazingly welcoming and friendly, full of useful information and gave us the feeling of staying in a large five star, Gemma and Sissy were particularly fantastic!

The front desk staff was exceptionally kind and friendly.

The staff are friendly and give great restaurant recommendations.

Location on a quiet street a short walk from Earl's Court Tube station.

The location is also great  being only a block from the London underground.

The residence is located in a beautiful middle-class area of London, a few steps from the subway.

Great location, short walk to Earl’s Court station, restaurants and shops.

Location also excellent easy walk to underground, M&S food, other eateries, shops, quiet and safe.

As we don’t have anything to compare it in London, we would recommend this hotel based on the location AND the quiet neighborhood it is located.

This Hotel is located within a half hour to 45 minutes walking distance to Kensington Palace and Hyde Park.

The location is perfect, in a really nice and quiet neighbourhood with lots of good dining  options nearby.

Great location for the Piccadilly Line and Hyde Park.

The location is a great home base for exploring London, and many things can be reached on foot,

A nice quiet hotel conveniently located to shops and underground.

It was in a great location on a pretty side street, with easy access to transit, restaurants, pubs, shopping.

Very comfortable room with a useful kitchenette, in a quiet location

Really like location and staff are helpful and polite.

The location is great for travelling to the host of attractions London has to offer.

The location was excellent and the rooms were lovely.

but not least, everyone at the hotel was extremely helpful and pleasant to deal with.

And that's what happened in my Deluxe room and thanks to the whole staff.

everything is perfect, from the welcome drink to the availability of the staff and their kindness.

The receptionistes were so nice, efficient and helpfull.

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