The beds were very comfortable and the view from the room was good too, seeing the busy streets of London below

Very good quality hotel with super comfortable bed and room with great features.

The bed was comfortable and the television was a good size for the room.

The room was quiet in spite of being in a relatively noisy area and the beds comfortable.

We stayed with our Son in a junior suite - the room was lovely, everything you could need was there, and the pull out camp bed had a comfy deep mattress suitable for a 6foot 16 year old.

The beds were comfy and the large shower room was really nice too.

Bed was really comfy and the room windows actually opened so you could get fresh air into the room.

Service was outstanding from every member of staff, room was wonderful with the most comfortable bed ever.

Good sized closet and very comfortable beds.

Very comfy bed and all rooms well ventilated and quiet considering it proximity to a very busy part of London.

Room was comfy- great bed, had a Nespresso machine as well as a fridge and microwave.

The rooms are spacious, with very comfortable beds.

Perfect location and very clean rooms The bed was very comfortable, the shower was amazing and having a small kitchenette is definitely an added bonus.

I love the sounds of the city so I didn’t think it was noisy at all I slept like a baby on the most comfortable beds and softest sheets.

The 4th floor room was clean and spacious, the bed was comfortable and it was quiet

The ideally located hotel was sparklingly clean, the beds were really comfy & the windows actually opened more than an inch for welcome fresh air!

Comfy beds, hot water, clean rooms, toiletries and fluffy towels all provided 
All in all a great place to stay

The bed was the most comfortable bed ever.

We had a wonderful time in London, made comfortable by staying at The Resident in Covent Garden.

We decided to stay at the Resident Covent Garden whilst visiting London for 5 days.

Best of all is the neighborhood, around the corner from Covent Garden Market and a short walk from the National Gallery, shops, restaurants, and other attractions.

The RESIDENT is a top notch place to stay in London’s Covent Garden.

It's within 10-20 minutes walking distance of so many central London locations: Covent Garden, St. Martin in the Fields, The National Gallery, The Mall, Buckingham Palace, Parliament, The Thames, Victoria Embankment, Piccadilly Circus, The British Museum, The Courtauld Gallery, plenty of theaters, and a ton of restaurants  and pubs.

We always stay at the Resident Hotel in Covent Garden, in the heart of Central London,

With delightful & helpful staff, immaculate & quiet rooms, serviced by a host of eateries and tourist  attractions on it’s doorstep, a stay is always a joy!

I would definitely return to the Resident in Covent Garden!

We loved the ease of getting to this hotel from either the Leicester Square or Covent Garden tube stations.

Within walking distance of Covent Garden shopping, dozens of pubs and restaurants, the London Eye, House of Parliament and Big Ben, Trafalgar Square, the National Gallery (free of charge to see Van Gogh, Monet and many others), as well as theatres with some of the most recent shows.

Hotel location was nearly perfect in the center of Covent garden great restaurants around and a great coffee shop right next door.

Short distance from the river and Covent Garden.

Excellent hotel very handily located for Covent Garden and central London.

in addition it is a great location, on the Strand in Covent Garden, near Mayfair, Charring Cross Station and the subway.

Very welcoming & secure, in a perfect location nearby to tube stations and the wonderful covent garden and theatre district, and a minutes walk from several bus stops.

Spent 4 nights at the Resident Covent Garden in a junior suite, which was wonderful.

Fantastic location for Covent Garden and Leicester Square Theatres.

I stayed two nights at the resident covent garden hotel during my business trip to London with my office colleagues.

It’s perfect for going to the theatre, getting to the underground, restaurants, cafes and shops and in easy walking distance of Covent garden etc.

The location for The Resident Covent Garden turned out to be absolutely perfect!

Enjoyed walking around Covent Garden and seeing all the beautiful flowers everywhere.

The hotel is very near Covent Garden Market, Soho, the West End theaters and Trafalgar Square.

great location - nice room - bathroom was spacious - has a/c - nice staff - close to underground and bus system - would stay there again - close to Covent Garden Market - on a quiet street - nice coffee and small kitchen space

Central location, close to Covent Garden, various theatres (perfect for the show we were going to) bars/restaurants etc.

Within walking distance from Covent Garden, theatreland and Trafalgar Square.

Easily walkable to Covent Garden, Leicester Square, Piccadilly Circus, Big Ben/Parliament, and then close to numerous  underground stations to get you to the rest of London easily.

Close to Covent Garden, Somerset House and theatres.

The location of the hotel is fantastic, overlooking the Strand and close to Covent Garden.

The hotel is close to all amenities and close to Covent Garden

The hotel was easy short walking distance (with a 6year old walkaphobic in tow)  to charring cross station and then easy walking distance to Covent Garden and the theatre royal.

What I appreciated the most are: the location (in Covent Garden and close to Piccadilly) and the staff, amazing in terms of kindness and support !

I was truly surprised how quiet my particular room was compared to the proximity of Covent Garden.

Location is just great for those who want to be in the city center (1 minute walking distance to Covent Garden, 8 min to Leicester Square).

The resident is located very close to Covent Garden, about a three minute walk to the underground Charing cross.

In Covent Garden so very close to shops/tube/bars and restaurants.

The location was perfect - good proximity to Covent Garden, Soho, and the West End.

Stayed here for one night, a great hotel in a great location, near Covent Garden and tube staton, hotel staff were very friendly and so helpful, had a king size room with balcony and it had all you could ask for, next time I visit London I will definitely be booking to stay here again 
THANK YOU

The position of the hotel is excellent - just off the Strand near Covent Garden.

The location is ideal, the staff is friendly and accommodating and the rooms are modern-chic, clean and very comfortable.

Staff are all very attentive and friendly.

The front desk was also very friendly and helpful.

The staff was incredibly friendly, welcoming, and nice!

The room and common area is always clean, housekeeping is great, front desk staffs are very friendly and helpful.

It is a beautifully kept hotel; housekeeping is excellent; and the front desk is staffed by exceptionally friendly, kind people who clearly made a point of making us feel welcome during our week-long stay.

The hotel and our room were immaculate, the staff was friendly and helpful, and the double windows kept our room quiet even at the peak of Saturday nightlife.

Excellent location, friendly and accommodating staff and a quiet sleep.

The staff were very friendly and accommodating, helping us store our luggage when we arrived before check-in time, and suggested we borrow hotel umbrellas due to unpredictable weather.

Stayed for 3 nights and have only positive feedback:
Super friendly staff
Large room (for London)
Amazing showers
Mini kitchen is so handy for a morning coffee
Fantastic location - lots of cafes and food options and near tubes and lots of sights are easily walkable
Happy hour is great - where else serves free wine in London?

Good location, v comfortable room friendly staff.

The staff were attentive and friendly offering great suggestions and help with navigating London.

The staff are lovely and friendly and very helpful.

Very friendly and helpful staff, clean rooms and very easy check in/out.

The location is perfect, and the very friendly staff could not have been more pleasant or helpful.

Staff were really friendly and nothing is too much trouble.

And pillows were so flat that I needed two to have at least little support, as I’m a side sleeper.

I'm a light sleeper so this wasn't ideal!

If you are a light sleeper do note that there is some traffic noise on the weekends being in the busy Covent Garden area,

I was a little concerned with noise because The Nadler is in a very busy area and I am a very ligth sleeper.

I am a super picky sleeper, I seriously have issues.

Would not stay again as rooms were small and not anywhere near 4 star.

The 3rd bed in our room was a little small that would be my only slight criticism everything else was fabulous and the staff were all lovely.

The rooms are a bit small so ask about a room upgrade where they is a little more space to move around.

In hindsight I wish I’d asked for a bigger room as ours was tiny.

What you want a value hotel to be: rooms are small of course

The room was a little small however we managed to see two other rooms with different layouts and preferred ours with it's big windows and the view of the Strand - there is a hum of traffic/street noise on this side

While the rooms are small they are well appointed and the location in Covent Garden makes up for it.

Our room was tiny and right on The Strand.

The only downside was that our room was quite small for two adults travelling with two regular-sized suitcases - almost no room to have them out.

The room was tiny, which didn't worry as at all as we were only there for one night, it was perfect for us, we had hardly any luggage

The Resident Covent Garden

small room

sleeper

friendly

covent-garden proximity

comfortable bed

I organised a surprise afternoon tea for a friend’s 60th birthday and everything was successful, great food , helpful staff in particular  Mrs Jackson and Svetlana.

We recently had a family meal to celebrate my Sister-in-Laws Birthday at the Clermont's on site restaurant and we cannot praise it highly enough.

Just came back for a one night stay with a friend for her birthday, fab location for all things London.

Went to The Clermont for afternoon tea for my mum’s 80th birthday the hotel is amazing, the staff were very attentive and the afternoon tea was fantastic and to make the experience even more special they brought out a piece of chocolate cake and sung happy birthday to her.

Celebrated my 40th birthday at the restaurant.

I came back for there great service they really were the best, it was my wife’s birthday and they made it so special would 100% recommend to anyone I know, the food was sooo nice as well.

Considering we were getting a great deal anyway they went above and beyond, it's is my other halfs birthday and they really made an effort to treat him to a special evening.

This was a surprise birthday trip that included an overnight stay at the Clermont, and from check-in to check-out it was an exemplar in customer service.

Recently booked a 4 night stay for my wife's birthday.

Renata went above and beyond with her service, even surprising my friend with a cake and candles for her 50th birthday.

The icing on the cake was being served a slice of birthday cake with candle and a happy birthday sang by all the dinners .

They arranged a cake for my daughter for her birthday and it was delicious.

My wife and I love afternoon tea and we booked this for my birthday.

We spoke to her between courses, she was attentive to us at every moment, and at the end she had a very special gesture, she surprised us with a piece of cake and a candle to celebrate my birthday (written in Spanish, as we are from Spain).

The food was excellent as was the service, special mention for Renata who when found out it was my husband’s birthday brought out a slice of chocolate cake on a decorated board with a candle (a lovely touch)   Will definitely return

I came here as a surprise for my birthday - they especially gave us a room at the front with great views and even put some chocolate cake on the table which was a lovely surprise!

We came here so celebrate my daughter’s best friends birthday

We stayed at The Clermont, Charing Cross from 6/19-6/24 for my daughter’s 16th birthday and it was absolutely fantastic!!!

Special highlight was our youngest boys told the foyer staff it was their birthday so they all sang ‘happy birthday’ to them before we left, made our stay a little bit more special!

This place is only a few minutes to Trafalgar Square, a 10 minute walk to Lescter squar and 15 to covent garden.

A stone's throw to so many London's attractive places, Trafalgar Square, Covent Garden, Westminster, China Town, Soho.

It is walking distance from the National Gallery, Trafalgar, Picadily, Covent Garden, Soho.

Covent Garden, Westminster, Soho and all of their attractions and best of all it is right above the Charing Cross tube station, the Southeastern Railway Station and a few minutes to Embankment tube station and Embankment Pier.

It was an easy walk to everything in Soho, including the West End theaters, Covent Garden and other attachtions.

You can walk to Covent garden - nice cafes and restaurants, and walking distance to Trafalgar Square , Big Ben, Buckingham Palace and Westminster.

Location is great and we enjoyed being a ten minute walk to Covent Garden.

Walking distance to all of the main sites such as Trafalgar Square, Covent Garden, Piccadilly Circus and you can even walk to Buckingham Palace.

Thank you 😊
Will be back at weekend next time  when we can spend day in Covent Garden 😊😊

Great if you book early enough for a meal before going onto any of the theatres in and around Charing X and Covent Garden.

Great hotel with a superb location a stones throw from trafalgar square covent garden and soho.

This hotel is in a perfect location, walking distance for train, Theatres, Covent Garden, Soho, Trafalgar Square, Hyde Park, The Ritz, Harrods etc.

The location is unbeatable, within walking distance to Covent Garden and Piccadilly and short hop over the bridge to the South Bank.

Traflagar square is a very short walk, as is Covent Garden, and the rest of the West End.

The staff were very friendly aswell and the hotel was stunning in a great location, right next to Covent Garden, west-end theatres and other attractions.

Dining options are abundant with Covent Garden a very short walk with many fabulous restaurants.

It is within walking distance to so many things: Trafalgar Square, Horse Guards, Downing Street, Churchill War Rooms, Covent Garden, West End, Big Ben, etc.

We walked over 10 miles each day, exploring many of the neighborhoods around Covent Garden, and concluded we had chosen the perfect hotel in the most ideal location.

the hotel's loacation is amazing, on top of charing cross station, across the street from the national gallery, trafalgar square, and a quick stroll to the west end, soho and covent garden area.

Hotel is conveniently located within walking distance to Covent Garden, museums and other attractions.

However, she had checked me into a room above a burger restaurant, next to the hotel lift and a a few yards from a busy traffic junction and my window looked out on a busy pedestrian walkway.

The only extremely minor criticism is the lift is soooo slow!

The only elevator in this wing was out of use during our whole 4 night stay and this was a major inconvenience.

1) elevator was not working, had to carry bags up stairs, no accommodation, 2) air conditioning was not effective for an 80 degree Fahrenheit day.

We returned from dinner one night to get trapped in the lift, after finally getting ourselves back to Ground Floor after many minutes we advised reception who said they knew about the faulty lift.

The centre piece is the eye catching spiral staircase still bearing scars from incendiary bombings also check out   a quirky telephone box by the lifts.

Our only small issue with the room was that we seemed to be a room which was the furthest possible from lifts and stairs etc.

This was a bit worrying in case we would be stuck in the lift in a fire .

but at a new section that you need to take two elevators to reach.

Outside the lift, meant it was noisy with footfall and then at midnight the music from the bars started up.

There were no signs by or in the elevators explaining this complex navigation.

On the downside, the Buckingham Wing is a long way from the hotel entrance (you have to walk down several corridors and take 2 different lifts to get there) and

We were assigned a room in the Buckingham Wing which meant go to elevator on second floor, cross an interior bridge, take another elevator to a different floor then find your room.

but we were never given a better room position and had to take 2 lifts and with the walking involved it took more than 5 minutes to get to and from the room within the hotel.

The hotel is actually spread across 3 buildings connected by a bridge & this can be a little tedious as it means 2 elevator trips and a long walk.

but come on Amba the lift was extremely annoying!!!

The breakfast room was crowded and as with the lifts, insufficient for the size of the hotel.

The rooms were modern and clean and restaurant couldn’t have been more child friendly to my 3 and 5 year old granddaughters.

Breakfast was excellent and staff is ever friendly.

Great hotel very central staff friendly and efficient always ensuring that you have all you need .food is excellent .breakfast is tremendous take as long as you want very relaxing can't wait to go back

All the staff were friendly and polite, the choices for the buffet breakfast were extensive, I enjoyed some of my late afternoons in the bar, the bed was comfortable and the delicious piece of cake waiting in my room upon arrival was a nice touch.

Every breakfast she was so wonderfully friendly and personal.

We were greeted with friendly smiles and helpfulness by everyone we encountered at the hotel, from those checking us in, those taking our bags, those who served us high tea, and everyone else in between.

The staff were friendly, efficient and attentive.

Super friendly and attentive service, it was a real treat!

Front of house staff were very friendly, we had some lovely chats!

The staff were all so friendly and attentive.

The rooms and common areas are very clean and the staff so friendly.

Michelle at the front desk & Cyan in the restaurant have been so friendly & helpful.

Breakfast was included and had everything anyone could want, including friendly and attentive service.

Staff were welcoming and friendly throughout our time there and the service was relaxed and not rushed at all.

The staff is kind and friendly
The room is big and clean.

Very friendly ladies who created a beautiful relaxed evening to enjoy drinks and a gorgeous sunset!

Unfortunately we left an iPhone in the room on departure

Had to call every day for the minibar to be restocked.

The phone number goes to reservations, which is a central number for several hotels, so if reservations is closed - you are out of luck.

I booked for my sister’s wedding anniversary using groupon voucher, as soon as the booking went through, I received a call from Mrs Jackson who works for the hotel restaurant, she assisted me with the booking and made sure that our table for 18 people was reserved and followed up to check if I received all the details on my email.

Had to charge the phone across the room, 4) beds were up by housekeeping without sheets 5) headboard and closet were gouged by some person or animal,  I could forgive one or two of these indiscretions,

I rang them,one payment was our room, one was a pre authorisation

After ringing reception nothing was done about it.

I also don’t expect to have to ring the lobby to ask them to stock the complimentary minibar (which was empty upon arrival other than one bottle of gluten free lager and no bottle opener).

A few onions rings finished off the dish.

This went on for several weeks speaking to Ruben, Anca, Barbara , all apologising and promising non existed call backs, even an email to Neil Gallagher of GLH Hotels was ignored .

On Monday morning it took 4 calls from us to room service and reception to have someone phone us back 30 mins later.

We only realised this when we got on the train and went to change a phone.

although on calling housekeeping to ask they said we didn't qualify for snacks?

but we ending up having to personally ring the credit card company ourselves to try and sort this out.

The furnishings aren't what I would call luxury,

They rang me to tell me when the room was ready and looked after our bags.

When making a reservation, make sure to call the hotel directly.

The lounge is lovely for breakfast or afternoon wine/tea.

Food was terrific in the hotel from the lounge to the restaurant to the bar.

She told me she discovered the mouse as well and they contacted Rentokil and do a deep clean of the lounge.

We had access to the lounge/club area, which was very nice.

We booked the executive twin which included the lounge which was ideal for drinks and nibbles on our way out in the evening.

The room was great, the lounge was good and breakfast was a treat!

Nice touch that the minibar was free😊 and you could get free drinks and snacks in the lounge during the day.

We did get breakfast with our room so we were able to use the lounge which was quite nice.

Breakfast either in the lounge or the dining room was also quite nice with a mix of hot/cold dishes to choose from along with fresh fruit, coffee and tea.

The lounge was beautiful and the service was impeccable.

Diana in the lounge was wonderful and very helpful, always with a smile on her face.

We also had access to the lounge for breakfast

There was a free mini-bar and we had access to the lounge which, from 12.00 to 19.00 offered free drinks and nibbles in a lovely setting.

The lounge was staffed by wonderful employees who not only welcomed us for breakfast and afternoon drinks,

Diane, who was in charge of the lounge went out of her way to get us what we needed, something we didn't expect based on our experience with other hotels in London.

Diana or Roxana made our frequent visits to the lounge so enjoyable.

Very hospitable people, especially Diana in the Lounge.

Front desk and concierge service was excellent helping with storing luggage, loaning umbrellas and even giving us access to the lounge while waiting to go to the train station.

The room is well appointed and breakfast in the lounge is included and well done.

We were exposed in our daily schedule to the breakfast team, the lounge team and to the CONCIERGE team.

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