It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

Had easy access to go to the game on Sunday by walking over the bridge to the stadium plus good slots to play! !

You can literally walk from the Luxor over the bridge within minutes.

Many choices when you have a connecting bridge to the Excalibur also.

When you first arrive to check in you have to first park your car in the very back of the hotel and cross a bridge to walk all the way to the front where you Check in to be able to check in which is stupid.

If you cross the bridge over to the MGM you can go in and pay for the day or 2 day pass to use the other Monorail that gets you up and down the strip ,pretty cheap and cool.

Overall great experience quick walk over the bridge and everything was close by easily accessible.

Walking across the bridge to Allegiant takes about 10-15 minutes

The location is great, especially if going to the new stadium, it’s just right over the bridge!

.Being connected to Excalibur and Mandalay (with Excalibur being a quick hop across the bridge from NYNY) ended up being such a high point!

I like that they have a bridge walkway to Excalibur,

We like that we can walk to Mandalalay Bay through the hotel with out going outside and then take the free tram  back to Excaliber to the bridge to MGM or New York/NY.

Great way to see the strip when you stand on the bridge across the road and look down the strip.

Loved the environment , nice casino, clean areas, several restaurants to choose from within the casino, excelente environment, enjoyed my stay tot eh fullest, nice inside bridge connection to the Excalibur’s

Good hote nice location with a short walk via connecting foot bridge to the Excalibur and New York hotels.

You can also walk from the Luxor across a walk bridge to the Excalibur and access the Las Vegas Strip that way.

but connected to Excalibur by a bridge this is a really nice average hotel if you are looking for a place to stay but want to save money.

You can visit Excalibur and Mandalay trough a bridge inside the hotel.

The location is great, step outside of the Excalibur, cross the bridge into New York, New York or use another bridge to access MGM.

Plenty of dining choices and the bridge to each hotel was perfect for the hot weather.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

comfy bed, had a bar and fridge and nice view.

And bathroom facilities clean and comfortable.

The bed was very comfortable and the shower was amazing.

Luxor is a beautiful and the rooms are comfortable.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

Room was clean, comfortable, and spacious.

He kept us comfortable and kept us laughing while repairing heat issue.

I also had  issues with my TV,I met Dennis Jones assists my family made sure they was comfortable, Jada.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

I always have a great stay in a 2 bedroom tower suite, clean, quiet and easy to access the other casinos.

Our room was in the east tower and it was very nice.

We stayed in the Tower, which I believe has been renovated more recently than the pyramid.

Our room was in the East tower which was clean and smelled nice.

I did enjoy the unique facility and room design of the pyramid and chose that over a tower specifically to experience such a unique design.

He provided a new room in the East Tower.

They switched our room from a Pyramid reservation to a tower reservation with a nice view of a roof.

The rooms in the west tower I stayed in were freshly updated and the room was clean and did not seem old at all.

Both rooms in Pyramid & Tower were both lovely, clean, and comfortable.

We stayed in a West Tower room, an upgrade which was spacious, had a bath and shower and was exceptionally clean - cleaned daily to a high standard and with plentiful fresh towels.

Reasonable price , stayed in the east tower , newer section.

The tower room was recommended by Ruby Travels and she did not steer us wrong.

I booked the two bedroom Tower Suite which cost about 800 bucks.

We booked a "Tower Elite One Bedroom Suite" (room 7261) which was clean, spacious and beautiful!

but we had a hard time finding shots when we arrived at midnight, checking in we got upgraded to the tower which was nice.

This time I tried the tower rooms and loved it.

I stayed in the west tower and the room was beautiful I had a great view of the strip and the mountains it’s conveniently close to a bunch of essential places like gas stations, restaurants, grocery stores it even has a way to get to the surrounding hotels from the inside.

Luxor Hotel & Casino

smell

bathroom

room

elevator

comfortable

tower

bridge

staff

friendly

room cleanliness

comfortable bed

titanic-exhibit

It was a pretty decent walk through the Mandalay casino to Luxor to Excalabur to bridge to New York New York to reach the strip to get to the M&M shop.

Although Mandalay Bay is not in the center of strip where a lot of people like to be, they still offer a free Tram that brings you to the bridge that connects Excalibur and New York New York.

Walk across the Hacienda bridge and you are there.

There's good signage, directing pedestrian traffic through the resort to the bridge.

We booked rooms here because we had tickets to a football game at Allegient Stadium. Easy walking distance to the game (they closed the bridge over the interstate to traffic!)

You walk right out of the hotel to the Stadium Bridge, which is maybe a 10min walk.

Polite staff,  grand clean hotel, sanitizing stations throughout, security at elevator stations, free tram to Excalibur or to/near the walkway bridge to NYNY corner of strip, no buffet

This is our Hotel during any Venue at Raiders stadium since it’s a short walk over a bridge.

They were coming unwelcoming—  if you stay there is a tram that will take you to luxor and excalibur much more fun and friendly casino—- take the sky bridge to MGM grand!

Good restaurants and mall connection plus easy to travel by tram and then Walkover bridge  to the monorail to access most of the strip hotels without setting foot on the street.

It was my first time staying at the bay and u like that you can catch the tran to the Luxor and Excalibur or you can walk from the Bay all the way to MGM mainly indoor walking to Luxor and Excalibur and then take bridge over to NY, Ny casino and then to MGM.

but we took the free tram from Mandalay to Excalibur then over the foot bridge to New York New York and nothing is too far from there.

It is connected by tram to the Luxor and Excalibur and an easy walk-over-road bridge to New York New York.

Although it is at the end of the strip, you have the free tram that takes you to Excalibur to the bridge leading to NYNY and you can go from there to other places on the strip.

Take their monorail to Excalibur and it's then a short walk over the bridge to Park MGM / New York New York or the MGM Grand.

From Excalibur You can also walk across the bridge towards North to visit New york & South to MGM.

Casino has lots to offer and has a connecting bridge to Luxor.

We also took the free tram to Excalibur (then crossed the bridge to New York New York) and she enjoyed that too.

Located at the southern end of The Strip, Mandalay Bay is a short (free) tram ride away from Excalibur, which connects you by pedestrian bridge to other more centrally-located resorts such as MGM Grand.

Hotel was clean and didn’t feel overly crowded.

Our room was very clean and the bed was super comfortable.

Our room was clean and the decor was lovely.

Beautiful resort, excellent location, friendly staff, clean rooms.

The check-in was really easy and the rooms were very clean.

This hotel was so beautiful, clean and enjoyable.

Resort fees that are supposedly for upkeep of the resort

Clean, room was nice, just needs to be a little more value conscientious otherwise you’ll spend your entire back olaccount here in a day.

Casino was clean and a lot happening around.

Casino floor was clean, servers were consistent, housekeeping did a great job on cleaning the rooms, food was excellent and the High Limit Room had a great selection of machines.

The rooms are so beautifully and well-maintained.

The room was spacious bed and pillows comfortable

The room was great, bed very comfortable.

The rooms are comfortable and very spacious.

SportsBook is a good place just to sit and watch a game -- chairs are comfy.

Dec, 13, 2023

Dec, 12, 2023

Dec, 13, 2023

Dec, 12, 2023

Dec, 15, 2023

Dec, 15, 2023

Nov, 27, 2023

Nov, 20, 2023

Dec, 14, 2023

Dec, 13, 2023

Oct, 8, 2022

Oct, 3, 2022

Nov, 9, 2023

Oct, 21, 2023

Dec, 15, 2023

Dec, 13, 2023

Dec, 9, 2023

Dec, 6, 2023

Oct, 8, 2022

Oct, 7, 2022