I expected a casino much like other Ontario casinos, I was so wrong……….

Way easier than going to the bridge and walking through the casino.

They are missing attention to details in the hotel like picking up glasses and bottles that are everywhere in the casino and just plain good housekeeping.

We got a voucher for $10 each for food at the hotel when we signed up for the casino rewards.

The casino, the coliseum, and the hotel take up a lot of real estate, so you have to walk a lot to get where you want to go.

We booked this hotel for a 1 night stay over the weekend  The hotel is directly connected to the casino for convenience.

The rooms are once again, a walk through the casino,

I got there several hours early valet, park the car my girlfriend showed up with valet parked her car we went did some visiting outside the casino.

Great parking options (Free parking in parking garage) Good options in food selection, nice to see it has a 24hr Tim Hortons in the Casino.

but you can’t take them from area to area or into the casino.

So, have to walk all they way back through the casino find a restaurant and eat.

They have a not-bad casino and that's it, otherwise I highly-recommend you don't throw your money in trash by coming here especially if you're looking solely for a hotel.

If you choose to not use valet, you can park across the street for free and drag your luggage across the walkway and about 1,000 yards through the casino floor to registration.

The casino is very clean and spacious with good slots, tables and restaurants.

Nice hotel with a large casino, very good selection of restaurants, and nice, spacious rooms.

The room was clean,  well decorated and comfortable.

The room was clean and large even with a king bed.

The beds were comfortable, it was very clean, and the bathroom was great too.

We enjoyed the entertainment, shopping, clean rooms, wonderful staff and food.

Anyway not going to complain about Caesars because their rooms are always clean, people very pleasant!

Bartender addressed the issue with two tries at finding a clean glass.

The service people are great, rooms are large and clean.

The room we received was clean for the most part.

Clean and quiet room with comfortable bed.

They make you walk through multiple sections of casino and the signage is poor.

Dirty glasses, probably means poor cleaning, which means flies.

Assumption is: you know where you're going as a first timer, which leads to a poor experience and will not return.

His demeanor and attitude towards us was very poor and un acceptable.

Contributing to the poor experience overall was the early closure of all on property food and beverage.

But poor or nonexistent services and amenities has no place in the hospitality business.

They installed new shower heads with really poor water pressure.

Top Take-Away: Really poor internet in-rooms, otherwise would be 5 out of 5.

Could use improvement, dealer was not very enthusiastic to say the least and both cocktails bought and drinks from beverage bar were of poor quality.

But the casino has a very poor comp system.

Did I say hard to connect, that's only the 1st part of poor service?

it was a room with no view, no WIFI, just poor service on that aspect.

Casino rewards poor, casino staff and management treat customers like trash.

 Service is poor, no recognition of being a diamond guest with Caesars, rude check in staff, amenities in room are poor and didn't even get replaced during a 4 night stay.. was told to stay at the MGM in Detroit by a colleague, should have listened.

The restaurants, Neros and Legends, with Johnny Rockets and Tim Hortons as backup, are very good.

Do it was a little get away for her & l at this time .. so it was perfect & we ate at Nero’s also the best dinner …appetizer …we had a great waitress.

We ate at Spagos, the Cafe, Legends and Johnny Rockets, all were fine.

Entertainment and restaurants are top notch.

We had dinner at Legends and the food was tasty.

Pretty Caesars property, great food at Spago's, slot machines tight Great view  of downtown Detroit from our 11th floor room.

Spago which I had the foresight to prebook to have dinner with family was outstanding.

Good food, debaucherously awful gambling and booze.

We went out to eat, and returned to the Casino, all the staff we encountered were friendly, front desk could take some pointers from them.

It was nice to see the additional food options (Timmies is now 24hr, vending machines etc.).

Have only eaten at 2 places and both were good.

It has a great Steakhouse and an excellent Italian restaurant on the premises with other casual dining options as well.

We tried the steak place and was told 1.5-2 hour wait.

but the food and service is fair at best.

I booked my room a few months prior to the date.

The room is beautiful and spacious, the bathroom is HUGE with all of the high quality amenities, and the staff were very pleasant.

She told me I had 5 mins to vacate the room and then had security stand outside my door as i got my things onto the bell cart.

We were there three nights and had our do not disturb since up the whole time since we don't need the room cleaned in that short of a trip and housekeeping never came in, which we appreciated!

The rooms were reasonably sized, and we had great views across the river to Detroit (we were in the tower).

I was very unimpressed with the hotel room at the Augustus Tower.

We booked 2 rooms and was reassured they were connecting rooms (even confirmed with front desk when checking in)

The check in was awesome and the room was as well (except someone had set it at 59 degrees F).

Our room was clean and upgraded since the last time I had stayed at the casino.

The room was clean and I was given an extra day for free and the staff were excellent.

but now they are charging you $20.00 to check in early unless you are Diamond Status, there is also a resort fee now as well, next thing you know they will be charging for parking (good thing I take the train)  The rooms are still really clean and the staff are friendly in the casino and the security are as well but the front desk staff not too friendly.

Great location, clean rooms, mini-fridge available; quite a walk from the on-site parking lot to the check in area and then again to the room if you are in the far wing.

Room was clean, overlooked the river to the US side.

Stayed for two nights and the room was clean and well maintained.

Room was clean comfortable and we had a wonderful view of the river.

This is a great place to visit nice clean rooms,great eating places and pleasant staff and the slot machines are fun to play..A special praise for Ramona Popa who went out of her way to help with our internet connection.We will be back and I highly recommend this Hotel Casino.

I booked a very comfortable and clean room at Caesar’s for a girl’s night out.

The room was very clean, casino was clean and no one blowing smoke in your face, parking was free and all of the staff were friendly.

A sore throat for a couple of days, and have been told that the shard I have swallowed could take up to 7 days to pass (and what other symptoms to be aware of).

I requested the Augustus tower because it’s close to the ballroom our party was in.

If you like shows and gambling, definitely a place to visit.

but know what you are in for if choosing this hotel for anything other than gambling and shows

Great place to watch live shows in the Colosseum too.

Going forward I will attend whatever show I was there to see and get the hell out of Dodge asap

The long and short of it is, the casinos are great, the entertainment lively, and the restaurants seemed fine (though bars are super understaffed), and we had some great service in the in-casino restaurants,

My wife and I stayed the night at Caesars as my work was having our holiday party in one of the ballrooms.

The room and the show were amazing… Their ability to serve everyone was much to be desired!

Band was playing both nights at bar and was great entertainment.

Also, the entrance to the Friday night show was mismanaged.

We not only had great food and a wonderful DJ that had us dancing most of the evening

Though part of the Caesars Entertainment group, this Windsor outpost seems to share little in common with any of it's Vegas stablemates.

You’ll get a coloured bracelet for each day……just show it for all entries that day.

I love spending time there and watching the shows and the bands they have are always top notch and very entertaining and the beer is always cold

but not least enjoy world class entertainment.

Great service, great accommodations, great entertainment.

Found resort staff to be very friendly and kind.

I got lost so many times and each staff member was very kind in directing me.

Thanks to the staff of Caesars Windsor fo making our trip and enjoyable on.

I love a good sitting area and while there’s only one chair it has this cute little writing desk with it so I was able to do some work while admiring the view.

but dated and the service we received from the staff was great as expected.

They could teach your staff how to welcome people!

Service is always great, the staff are friendly and helpful.

Rooms are great and the staff are wonderful.

Caesars Windsor

poor

cleanliness

shard

room

staff

restaurant

casino

show

room cleanliness

The little shop had everything you needed, short walk to the beach which was beautiful.

but they do run a shuttle bus free from the hotel everyday except Saturday but there is a tourist train goes right passed the hotel you can get on for 4€ each 7€ by taxis from beach local buses are cheap and can get around Majorca easily we would catch shuttle bus to main road and then local bus to Alcúdia easily.

Staff are friendly and helpful
Short walk (20 mins) to the beach.

Shuttle Bus – The hotel provides its own shuttle bus down to the beach every half an hour, (excluding Saturdays and a lunch hour between 1pm and 2 pm every day) We timed it as being a pleasant, 14-minute walk to the sea front,

Very close to the beach (10min walk) and all shops

A shuttle bus can take you to and from the beach for free

The beach was so lovely and shallow so worth going to.

Location is a short walk to the beach and town which was ideal.

The hotel itself is in a great location with only a 10 minute walk to the beach and a 5 minute walk to closest shop,

The town is about a 10 min walk and a few mins more for the beach so a great location.

It is only a short (15 min) walk to the beach so we didn't use the shuttle the hotel provided

Liked the location and the bus service to the beach.

Fantastic staff so helpful amazing pools good entertainment food mixed drinks fabulous more a good three star having a wonderful holiday for the money well 
Wonderful beach close by good bus service to alcudia

Me & the husband spent 10 nights at this hotel all inclusive. The hotel was in a ok location with only a 10/15 minute walk from the beach (or free shuttle

Only few minutes from shops, and 6-8 min walk to the beach, even had a burger king on the way for all the english people who love their home comforts.

Shuttle bus takes you to the beach every half hour

There’s local shops that only take about 10 minutes to get to and there’s a beach.

but the hotel offers a free shuttle bus to the beach which runs all day.

At breakfast,the toaster machine was shocking.Also you guys should do fresh waffles for the kids.Loved the free bus into the town/beach area

The hotel is about a 10 minute walk to the beach or they offer a shuttle bus.

There is a free shuttle bus to the town/beach that operates every 30 minutes.

Overall location isn’t too bad, there is a free bus into town

We loved going into Alcudia,3€ each way and it takes about 20 mins on bus or €15 euros in a taxi.It’s beautiful with some lovely eating establishments.

but the bus went every 30 mins if you wanted to catch that.

Beach is 15 min walk ( i timed it for a YT video 😁) i hated shuttle bus, as too hot Inside.

from the hotel its a 15-20 minute walk to the main strip/beech where there are plenty of cafe's restaurants to choose from, Alcudia port is a short (expensive) taxi ride away, plenty of buses or a 3 mile walk down the beech.

And they have a free shuttle bus service to and from the beach which is really good, even the walk is like 10 minutes to the beach from the hotel

We did see the shuttle bus and it looked great if you didn't want to walk in the heat.

There is a shuttle bus every half hour taking you to the beach and restaurants.

The pools were clean nothing was to much trouble for the staff.

The rooms are spotless and well maintained.

The best all inclusive ever been on nothing was to much trouble food was first class most sea food I have ever seen room clean and large entertainment was spot on the kids entertainer was really good  even the bingo was good average 100 euros per line 500euros for the house the morning we left at 5 in a morning tea coffee cakes were waiting see you in September.

Room kept spotlessly  clean, in fact the whole hotel was exceptionally  clean.

The bathroom (although it only had a shower and not a bath) was also very clean and fresh.

Really lovely hotel in a beautiful spot, hotel spotless, rooms very comfy and spacious, we’re we’re on the back overlooking the lake !

Spotlessly clean and comfortable, friendly staff, and good quality and varied food in the restaurant.

The reception staff were very friendly and helpful upon arrival, throughout and departure, our room was very clean and spacious with a lovely view of the pool.

Have to say I have been very pleasantly surprised, the staff have been brilliant, rooms very clean, cleaned every day, the showers are amazing (usually the thing that's lacking).

Room was clean and tidy with a lovely view of the lake - no complaints!

though i went when kids were back at school so thought I’d avoid that 

However the actual place is mostly clean and the pools are fun 
I like the shop in the resort and there’s many nearby

Overall it’s not a 4 star hotel more like a 3 and not worth the £800 we spent to stay especially since it rained.

The grounds of the hotel are kept spotless by the hard working gardeners.

Bedrooms very spacious and clean and a great balcony with a handy clothes airer.

A lovely hotel room was clean the staff friendly helpful the swimming pools were all good always sunbeds available only thing I would say is food was a little the same every day

A big downside is that there are a lot of mosquitoes around.

Take your own towels if you don't want to pay the 10 euros per towel hire
Take plenty of mosquito repellent (strong stuff)
Buy a bottle of water from the supermarket and put in your fridge if you have an apartment (around 1 euro 25 for a large)
Take earplugs if you are facing the entertainment area, unless you can sleep with loud music.

Also there was a small road Train that you can get on main road which would also take you there or back from the beach 
Only issue we had which is not a hotel problem is the mosquitoes.

Things that were a bit bothering

- Mosquitoes are everywhere, that’s not the hotels fault

Mozzies didn't really bother us too much, a couple of bites on me and my partners leg's.

Only the odd bite from mozzies we used jungle spray on our legs

One thing others have mentioned was the mosquitos.

Didnt find the mosquitoes as bad as some reviews made out 

We had read loads of posts about it being full of mosquitos, rubbish food, a pain for drinks etc etc and it really put a downer on the run up.

People talk about mosquitoes being a problem, they may have been in years previous not this year!

I have read several reviews which complain of mosquitos, and

There are mosquitos as is on a lake so bring repellent, especially if you go to any of the nearby restraunts on the way to the beach, you be eaten alive.

We were slightly concerned about mosquitos after reading many reviews

Mosquitoes are a massive problem in this hotel.

mosquitos are a problem take Citronella Candles and Deet Spray for the evening as entertainment is outside.

Be prepared for mosquitos they’re very hungry!

Very friendly hotel, lovely rooms, great buffet restaurant and on site facilities such as 3 pool complexes and evening entertainment.

Good breakfast and plenty choice of pools.

I'm told it also provides meals like the other pool bar too.

Pool areas were fantastic, and the entertainment was excellent we wished we were there longer , we will defo be going back !

Very nice and big hotel with very polite and friendly staff with big pools and restaurant, nice activities for kids and adults also all the days of the week.

This was my first solo holiday, holiday very family orientated, they did have a adult pool
Which was nice,

There are plenty of pools to choose from and you will have no problem getting a sunbed no matter what time of day you go.

There was even cigarette stumps in the pool.

They included aqua aerobics and volleyball in the pool.

The pool areas were well laid out and snack bars very good.

There are 5 pools (one being ADULTS ONLY ) so that is good if you want a quiet relaxing day poolside
Also we have booked to stay again in September and are really looking forward to it
Dont believe the moaners!! !

The pools were lovely and clean especially the adult pool which was amazing.

We went bed and breakfast, the restaurant was fantastic, a great selection of meats, pastry and fruit.

There is always a good selection of food.

I went with my family to Majorca and we stayed at the Lagotel hotel, it was the best time ever, staff were friendly food was amazing.

but did go in the restaurant and the food was excellent plenty of choice and very reasonably priced.

Overall, our trip was pretty good, food choice was quite underwhelming and the mosquitoes around the hotel were a pain.

I don’t know what people have been saying about the food.

Food – I can’t fault the food at all.

Great choices for food breakfast, lunch & dinner.

Th evening meal was outstanding and plenty of choice to choose from.

Eat in restaurant a couple of night excellent variation of choices and good food.

The most Mosquito bites I had the whole holiday was in the restaurant at breakfast.

but later when my wife was getting out of the shower, she just avoided a sizeable enough shard of glass.

They should
Not allow smoking under the terrace they should have to outside outside if that makes sense.

Smoking is everywhere - people not bothered about anyone around them.

It was supposed to be smoke prohibited in the entire hotel/resort

Our room was filthy with mould in shower and broken draws and two broken beds to which were unsafe we told them and we was told come back tomorrow as we see what we can do.

First of all the drain was blocked on the night we arrived.

Pool areas were not cleaned, all the sunbeds were filthy and clearly had never been cleaned, the floors were always so dirty and you could see and feel sand in the actual swimming pools.

There is a small smoking area near the trampolines

There was a terrible smell like sewage in there.

but my son was constantly taking in his smoke, and despite coughs and requests by several of us, he continued to smoke, but we couldn’t move as there were no seats, so we had to endure an evening of passive smoking.

however sometimes there was a bit of a sewage like odour.

At nights and early mornings there was a very strong smell coming from the marshlands behind the hotel.

Our only complaint would be the people this hotel seemed to attract 5 days into our holiday large groups arrived with extremely rude family’s, flicking cigarette ash into the baby’s pool, the kids ran riot with no parental control, shoving fingers in the icecream in the restaurant , swearing, flying toy cars into all the food, throwing things etc.

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