My breakfast was served by Bristi and she was very kind, helpful and proefessional.

The location is 10 / 10; Check in experience was 6/10; Room would be 7/10; breakfast would be 9/10.

I extend a special thank you to the restaurant staff all welcoming and nice and having breakfast in the court is very joyful.

The breakfast includes a plentiful array English, Indian and Continental dishes plus a choice of freshly cooked items which are served to your table.

At the breakfast and later tea, we found Kumar to be very helpful, efficient, and a good leader for other wait staff.

One of the best breakfasts I’ve ever had.

Breakfast was buffet style, with a huge selection of food, including some delicious Indian dishes.

We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious.

The first, Breakfast morning brought another saga. !

And the breakfast is among the best anywhere.

Everyone from the doorman, to the housekeepers, to the waiters at breakfast were kind and accommodating.

We had breakfast here, and enjoyed the juices and uthappam the most.

The pluses were many: a beautiful newly renovated room, exceptional breakfast and kind staff, plus the location truly can’t be beat!

The room was big and comfortable, we had a convenient 2 bathrooms, we were 4 in the room, the staff were very friendly, and breakfast was amazing!

The breakfast was very good and also the offers in the restaurant and in the bar.

but they serve plenty in the included breakfast.

It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

Buckingham Palace is at the end of the street, so royalty are neighbors.

The location is perfect, close to Buckingham Palace and Westminster.

That said, its very well located with the underground being a stones throw from the property, even the bus is a 5 minutes walk, so connectivity is sorted, the Buckingham Palace is a 5 minute walk from the hotel, so is the St. James Park, very touristy

The location is perfect for Buckingham Palace, St James Park and more.

I had a very memorable stay at this hotel as it is just 6 minutes walk from the Buckingham palace beautifully decorated and maintained and the junior suites are a very good option for a family of 3 to stay good food very authentic Indian food  good amiebience and the staff is very polite and helpful 
I had all Indian restaurant   But taj hotel Indian food is the best than that of banaras michellim star hotel

Manoj raykar

It's walking distance from the Buckingham palace and very close to all the important attractions in London.

A great location (walking distance of Buckingham Palace, Westminster and St. James' Park).

Close proximity to Buckingham Palace, Green & St James Park and Victoria railway Station is an added plus.

Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace!

Well located, just few steps from Buckingham Palace and Saint James Park underground station.

Hotel reception is nice and location too Buckingham palace at the end if the road and nice high street with eating places .The hotel reception was nice

The hotel is centrally located close to St James & Victoria Stations and Buckingham Palace.

It was also in a great location, close walking distance to the Buckingham Palace, and also near to Big Ben.

It's in a great location - literally a block from Buckingham Palace, and the breakfast (included in my rate) was really good.

The location was ideal, 5-10 min walk from Victoria station/underground and 5 min walk to Buckingham Palace.

Comfortable location, close to the Buckingham Palace and that ST. James Park.

Location is fantastic and walking distance to Buckingham Palace, Chelsea and Knightsbridge.

but this hotel puts you within walking of Buckingham Palace.

The hotel is old and requires further care and update to the hallways furniture, rooms and specially bathrooms.

but can always smell food in corridors which is a put off
When we checked in room pillows were not put right on bed .The breakfast service needs to be improved on the staff are not trained well and orders take ages to come .

Very very poor house keeping 
Not professional even after so many complaints
Not really clean hall ways 
Lift problem so many times down 

Location is very good 
Front desk if you complaint they ignore 
I ask for converter when check in after repeat for 3 days they give me

Typical of English hotels in old buildings, one had to walk through rather complicated corridors to reach the room.

Refusing to go to reception dressed in a bath robe, we called again, and after a total of about 15 minutes of waiting in the hallway, a gentleman arrived and unlocked the doors for us.

Dead flowers were left on the table in the hallway for days.

The hallway walls and carpet are beat up, and the furniture is cheap and damaged in the rooms.

Room 317 were up until 3 am sorting the shopping out throwing boxes on to the corridor, speaking really loud banging the door open & shut all night..

Spa ridiculously busy and would not adopt a booking system 

Premier rooms far away from reception - a gazillion maze-like corridors to follow.

If I had to nitpick I’d say that the cocktails were a little expensive, and that the corridors leading to the rooms looked slightly shabbier than the lobby and the rooms themselves.

No problems with noise from the corridors or outside, although there must be an Underground line right below the hotel, as you could hear the sound and vibration of trains,

however the odd layout of the room saw the 2 chairs in a small nook, immediately facing a wall at the end of a small corridor.

but sadly the carpets in the hallway outside mye room, and in the room, were old, dirty and smelly.

Hotel was extremely expensive considering the old, unpainted rooms, hallways that smelled like backed up sewers.

however had to go via the courtyard as the internal corridors were a labyrinth.

Our “classic” room was small, in need of redecoration and down a nasty corridor.

Strange smell in the hallway on my floor (6th floor).

While the location is excellent and the hotel is clean and the staff friendly, the beds are the worst I have ever encountered.

We like the location and have been very satisfied with our room and any dealings we have had with staff.

We walked almost exclusively which says volumes about the location and many of the walks are through the parks.

The facilities in the hotel
Itself were good, the hotel was well located close to bars and restaurants

I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!

The location allows the access to all the main atractions.

Poor……… 
Noisy hotel
Good location 
Charged for moving to a better room

The location can’t be beat; the service is exceptional.

The location of this hotel is unbeatable.

We had split our stay in London with our family to be in two different locations for ease of getting around with two small boys (ages 3 & 4).

It would also have been helpful had the person taking the booking on the phone  warned us about the diversion and had a map of such which the Hotel could have emailed us at the time of booking.

We in fact ended up having to call to get it sent up several hours later, at which point we were already too tired.

Had to call out the maintenance team because none of my sockets, TV etc would work, they came about 2 hours later when i was getting into bed.

Then when someone responds, I sometimes get an irate person irritated why I was calling that number when I only dialed the shortcut from your phone. 4.

The concierge was terrible - he didn't call me back multiple times on dinner reservations.

There were many occasions where our room was not made up for the entire day and we had to call up the housekeeping at 11 in the night when we returned to our hotel asking to clean up the room and their response used to be sorry sir the housekeeping staff has left for the day.

v. After repeated calls to the front desk to request for the duty manager she came up 1.5 hours from my first request, and did try to be helpful.

We received a call back to our colleague’s room to say that there was no one available to help us.

The clientele spoiled it (watching Loud social media videos on mobiles while using the relaxation loungers).

While in London, we had two mishaps - my daughter’s IPhone was stolen, and I fell on the sidewalk and sustained some injuries.

Her manner was abrupt and she also charged me twice for some local calls.

And when we asked to talk to the manager to explain this brilliant policy, we were ignored and they did not call back.

After calling up they said this was normal practice and the security deposit will be refunded.

We did have a few hiccups in being unable to reach housekeeping reception or room service from the room phone

In our family stay at 10 pm in the night maintenance technician rang the bell and came in to fix a toilet leak in another room below our room.

We checked in and there was nothing there so I had to call and ask- the reception staff didn’t know about it

We managed to log on via our mobile phone

However, we did face some problems with my birthday cake even after quite a few calls and emails before reaching there

Booked on telephone requesting quiet area due to medical condition related to hypersensitivity to noida d was guaranteed this Spoke with advanced booking on 3 occasions to clarify and they stated I would have quiet area overlooking the courtyard Neither of these promises materialised sadly Paid over £1000 and was disgusted at the untruths they told me Shocking experience to say the least

They made us feel as valued, and as important as anyone who may walk in the door.

Our luxury stay started the moment we walked into the stunning lobby and everything and everyone about this hotel just continued to impress.

It was convenient to all the places we had plans to visit and could walk everywhere.

We were able to walk to the changing of the guard and didn’t need to fight traffic!

Eventually I parked up nearby and walked to the Hotel & met up with the X Keys Concierge.

I did morning runs in St. James park, and we were able to walk to almost anywhere in London.

On Friday morning, we leave after breakfast for a walk around London and come back to the hotel at 2PM as we have Spa treatments booked for 3:15PM.

Victoria Station is also just a 10-minute walk away (from there you can take a train to Gatwick).

I was able to walk everywhere (15 mins to Big Ben, 5 mins to Buck House, 40 mins to Oxford street etc….).

You are five minute walk to the tube stop.

And, in 2 mins, you can walk up to Buckingham Palace.

Mega close to Buck Pal, (3 min walk) where I had a ticket for the Jubilee Party In The Palace.

The location is great, just a 5 minute walk from Buckingham Palace, Westminster and the royal parks.

St. James’ Court, A Taj Hotel

phone

hall

location

buckingham-palace

walk

The breakfast was amazing, according to my daughter the best breakfast she’s ever had!

Restaurant and bar offer good value, buffet breakfast has everything you could want and bar has a limited

Easy check in, room facing Russel square , no issues with room bed comfy,
Nice large bar area 
Breakfasts was well organised dining room very comfortable micely spaced out food was excellent catered for everyone

Very efficient speedy reception, lovely breakfast.

but prefer a bath and the refurbished rooms seem to be all showers now, breakfast good, just back and already booked for my next stay.

Breakfast has a good array of choices and the tables are cleared quickly and efficiently.

Booking directly via hotel website got me a superb price (£130 per night, excluding breakfast).

We had dinner at the bar , the burgers are delicious.

I chose this hotel for its included breakfast and central location.

Upsides….. Nice breakfast and a pretty good location.

The rooms are clean and comfortable, the receptionists helpful, and there is a very good breakfast buffet.

The front desk was very helpful with any questions we had and breakfast was great.

even though since it’s been refurbished you don’t get breakfast included in the price..you now pay extra..all in all it’s a good hotel..well situated for the rail links and the tube into London.

From reception, to housekeeping, to the restaurant ( both at breakfast and in the evening at the Atrium Bar) nothing was too much trouble and at all times I received excellent service.

All facilities to make stay comfortable are provided
Breakfast excellent.

Location is good and breakfast was ok. Hotel probably works best for 1 night stay for a couple or someone travelling alone.

On the whole would recommend staying here as staff polite and helpful and the location was good too,only a 15 min walk to Oxford street and 30/40 min walk to Buckingham Palace.

Russell Square station is literally 1 min away and we used the tube easily to travel to Buckingham Palace, Leicester Square, Harrods.

A good walk from Picadilly Circus, Trafalgar Square, Buckingham Palace, Oxford and Regent Streets.

Only stayed the one night, room was clean and a good size breakfast included wasn't the best,staff helpful and pleasant 
The location of the hotel was good for many of the London attractions with the London eye and Westminster,Buckingham palace and theatre land all approximately 1 mile away

The hotel is closed to the Russell Square tube station and is within walking distance to the British Museum, Covent Garden, Piccadilly Circus, Trafalgar Square, Buckingham Palace, etc.

If you are a bit more energetic Buckingham Palace,St James Park, Houses of Parliament, Whitehall and the Tower Of London can be reached on foot.

Spent 10 nights in this hotel, the cleanliness and house keeping were acceptable.

Perfect location, friendly staff, very clean.

Staff were friendly, and the rooms were clean.

The rooms are functional , clean and comfortable

The price is right, the room is very clean.

The rooms are simple, clean, and comfortable.

Clean comfortable rooms, excellent location close to the tube and walking distance to the British Museum.

Immaculately clean room, with everything needed for a city stay.

I'd accidentally booked a double which they managed to change to requested twin while there, staff great, room good, clean and comfortable, 

The rooms are perfectly adequate and are clean and well maintained.

Hotel was very clean, comfortable and the double room generous for this area of London.

corridors clean and what I loved the most is that dirty linen is placed in colour bags, you don’t see this often, room was very clean, nice clean towels.

We would definitely stay here again for it’s location for sight seeing, plentiful buffet breakfast, cleanliness, value for money and the customer service.

The rooms where clean and the location was perfect.

but the nice cold lobby is a deception from the reality of the rooms. Hot.

our breakfast was no better, I changed my fork 4 times as they were covered in stains, the breakfast was either cold or burnt, safe to say we won’t be returning to this hotel in London

but hot food was cold basically room temperature which ruined my stay as cold baked beans and cold eggs are a bad start to any day

When they appeared, cold stale pastries were inedible, coffee bitter and stewed,

Very disappointing, most other hotels provide at least croissants and cheeses or cold meats and fresh fruit .shame on you president  the full English looked good and I could have paid extra for this

Breakfast was a buffet with lots of choices, hot and cold foods.plenty of teas and coffee.I would definately be staying again.

Sometimes you would like a cold drink

All in all, I would still stay here.

By staying at the hotel, our complimentary breakfast was cold cereal and toast.

Baring in mind this weekend was around 30degrees,  there was no air con or available fans anywhere or anywhere to keep drinks cold.

I wonder what people in England use to blow their noses in the horrible cold and damp season, especially worse for tourist that came from Italy and France where it was hot and beautiful.

Breakfast -room with air-conditioning ice cold and drafty with the air of a railwaystation.

but the temperature inside was pretty cold.

But the whole hotel looks old like it haven’t been refurbished since 1960, it looks like something from the Cold War.

I mean that there was a sink for the cold water and another one for the hot.

My only concern is the breakfast, it needs to be hot, we were concerned that it was a bit cold.

Buffet breakfast was cold on the first day and lukewarm on the second.

Also considering that the room was not cleaned the whole day while a please clean my room request was on the door.

Sure enough, a camp bed arrived, converting a small twin room into a crowded 3-bed room, so crowded in fact the wardrobe doors couldn’t be opened.

The doors have an automatic closing system and the knocks are not avoided by the cleaning staff, causing ''door slamming'' that make it impossible for those who need to rest to sleep. Unfortunate.

however, someone in the room next door having some sort of bronchitis attack or something and the constant cough was a) loud and b)  stomach churning.

I opened the door (room 611) to the terrible smell of stale sweat.

Maintenance need to fit soft closes in the door as all night you hear doors slamming 
The corridors and carpets need a revamp likewise bedrooms 

BREAKFAST - Excellent choice of food

but walls are thin so the snoring and voices from next door was very easy to hear.

The bathroom was tiny, as they had to fit a bath tub in there, which resulted in almost no space to move around and the toilet was right inside the door so you were squeezed up next to the wall, which wasn't really nice.

Rooms are small and noisy; you can hear everything in the room next door.

To turn this Ito a very good hotel would only need a few additions, ie a box of tissues, hooks on the bathroom door to hang things, and most importantly a grab handle over the bath, this is a safety issue.

We were asleep so no time to get to the door and they just started coming in!

Beautiful view from our room , can hear a bit of noise from rooms next door

Easy check In/out, no safe minibar,  bed uncomfortable we had to change room as the 1st one smelt like bad b.o, very noisy walls/front door very thin!

Never again would I walk through their door.

Only negative on the hotel was the when the room doors were being closed they were banging loud as we discovered one morning when Italian tourists were leaving around 7.45am.

Also I observed one of the maids get into the lift with me with a toilet brush in a belt holster, while riding the lift up she was checking on her phone and unknowingly the toilet brush was rubbing the walls and door of the lift!

The shower curtain was discoloured and there was marks all over the doors.

The mattress has springs sticking out of it, there was vomit left on our room door and the cleaners had left my parents bin rubbish in our room.

I booked this hotel in error, thinking I was booking its sister hotel next door, the Imperial.

As I returned to the room a member of staff saw me and I asked if he would stand in the hallway and hear first hand the racket.

The corridors etc were dated and needed a pit of a spruce up,

but be aware the the rooms and upper hallways are not quite as modern.

Corridors to the room was a little dated and corners of the walls with chunks missing from being knocked over and over .

The corridors remind us of the shining !!!

Decor looks very tired and dated in the corridors outside bedrooms.

The walls are thin and there’s a fair bit of noise from the hallways, the floors outside creak very loudly and would often wake me up at night.

We were then concerned as there was no notice, so in our jammies, we were out in the corridor trying to find out what was going on, only for the maid to say it was just a test.

The hotel is a bit tired in places, notably the corridors,

The worst part is the creaky floor in the corridor you hear EVERYONE coming and going as it makes so much noise and I couldn’t find a spot to walk that was quiet.

Interestingly, I could move my device closer to the hallway and the signal would get stronger and I could connect

but when you go behind the scenes to the corridors and rooms everything is somewhat tired and dated.

but getting a little tired and probably requires a update has does the corridor on floor 1.

breakfast was very busy and cramped, with 3 couples having to sit at different table,

Corridors to the room was a little dated and corners of the walls with chunks missing from being knocked over and over again.

The hotel corridors had a very weird musty smell and the decor was very outdated.

Check in was done through an app and I could even open my room door with the app, something really new to me

I stayed in a twin room which was good in size and bath was new with shower enclosure.

This is my second time staying here, the first day they got our rooms mixed up

Quiet in evenings (I had a room on 2nd floor facing inwards to a courtyard).

The room was well equipped and very clean.

but excellent, no need to queue at the reception for checking in.

They’re friendly, approachable and eager to cater to your every need.

Honestly for me I would take the team over modernism.

ISHAA at the front desk was very helpful and efficient.

Excellent hotel, very accommodating, great bar and Staff was very polite.

They also kindly allowed me to check-in 3 hours earlier, something a lot of London hotels do not always allow.

First I would like to thank reception for letting us check in early, all staf very friendly.

I want to give praise to the fantastic customer service we received by the staff on the reception desk, in particular to Yasin.

This is a lovely hotel, friendly staff and fantastic location just a two minute walk from Russel square tube.

The staff were very friendly and helpful.

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