An amazing birthday experience and was made to feel special.

I had booked this stay to celebrate my wife's 50th birthday.

We stayed here for 1 night for my birthday and we got one of the newly renovated rooms!

The stay was a surprise for my 40th birthday, and all the staff were so accommodating, providing a complimentary room upgrade and placing a wonderful cake section plate along with a handwritten birthday card.

I booked this hotel as a last minute weekend away for my wife’s birthday and was so pleased I chose this one.

We were celebrating my best friend and her daughter's birthdays.

Our last visit was in February this year, to celebrate one of my sister's birthday.

A great experience, staff were very welcoming Upon arrival and we had a great surprise in our room fornour birthday celebrations.

Federica welcomed us at reception, upgraded us as it was my birthday, took us to our room where I had a birthday cake and balloons waiting, such a nice surprise.

I stayed at St, James court hotel, Taj hotel London for my daughters 30th birthday for few days from 15th march until 18th.

Absolutely loved our stay at the Taj, the hotel was amazing, staff all extremely friendly and attentive, rooms were lovely and my friend got a free upgrade for her birthday.

Stayed at the taj for my daughters 40th birthday, the hotel is absolutely beautiful and all of the staff are so very polite and friendly and nothing is too much trouble for them!

On arrival we were greeted by a very smiley receptionist who upgraded our room as it was my birthday.

This was a special treat for my wife’s 50th birthday and the hotel couldn’t have treated her any better.

The room was very spacious and spotless with a lovely birthday surprise kindly set up by the housekeeping team before our arrival.

We stayed at the Taj St James’s on our recent  visit to London celebrating 3 special 40th birthdays.

It was delicious
House keeping made the experience even better by presenting balloons 🎈 cake & card in our room as we were celebrating my husband's birthday.

I mentioned it was my partners birthday and we had cake in our room upon arrival and also again the following day, which was his actual birthday.

We arrived on Saturday 5th February for my birthday and to watch a show which was cancelled in December.

They kindly upgraded our room as we were both celebrating birthdays .

My breakfast was served by Bristi and she was very kind, helpful and proefessional.

The location is 10 / 10; Check in experience was 6/10; Room would be 7/10; breakfast would be 9/10.

I extend a special thank you to the restaurant staff all welcoming and nice and having breakfast in the court is very joyful.

The breakfast includes a plentiful array English, Indian and Continental dishes plus a choice of freshly cooked items which are served to your table.

At the breakfast and later tea, we found Kumar to be very helpful, efficient, and a good leader for other wait staff.

One of the best breakfasts I’ve ever had.

Breakfast was buffet style, with a huge selection of food, including some delicious Indian dishes.

We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious.

The first, Breakfast morning brought another saga. !

And the breakfast is among the best anywhere.

Everyone from the doorman, to the housekeepers, to the waiters at breakfast were kind and accommodating.

We had breakfast here, and enjoyed the juices and uthappam the most.

The pluses were many: a beautiful newly renovated room, exceptional breakfast and kind staff, plus the location truly can’t be beat!

The room was big and comfortable, we had a convenient 2 bathrooms, we were 4 in the room, the staff were very friendly, and breakfast was amazing!

The breakfast was very good and also the offers in the restaurant and in the bar.

but they serve plenty in the included breakfast.

It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

Buckingham Palace is at the end of the street, so royalty are neighbors.

The location is perfect, close to Buckingham Palace and Westminster.

That said, its very well located with the underground being a stones throw from the property, even the bus is a 5 minutes walk, so connectivity is sorted, the Buckingham Palace is a 5 minute walk from the hotel, so is the St. James Park, very touristy

The location is perfect for Buckingham Palace, St James Park and more.

I had a very memorable stay at this hotel as it is just 6 minutes walk from the Buckingham palace beautifully decorated and maintained and the junior suites are a very good option for a family of 3 to stay good food very authentic Indian food  good amiebience and the staff is very polite and helpful 
I had all Indian restaurant   But taj hotel Indian food is the best than that of banaras michellim star hotel

Manoj raykar

It's walking distance from the Buckingham palace and very close to all the important attractions in London.

A great location (walking distance of Buckingham Palace, Westminster and St. James' Park).

Close proximity to Buckingham Palace, Green & St James Park and Victoria railway Station is an added plus.

Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace!

Well located, just few steps from Buckingham Palace and Saint James Park underground station.

Hotel reception is nice and location too Buckingham palace at the end if the road and nice high street with eating places .The hotel reception was nice

The hotel is centrally located close to St James & Victoria Stations and Buckingham Palace.

It was also in a great location, close walking distance to the Buckingham Palace, and also near to Big Ben.

It's in a great location - literally a block from Buckingham Palace, and the breakfast (included in my rate) was really good.

The location was ideal, 5-10 min walk from Victoria station/underground and 5 min walk to Buckingham Palace.

Comfortable location, close to the Buckingham Palace and that ST. James Park.

Location is fantastic and walking distance to Buckingham Palace, Chelsea and Knightsbridge.

but this hotel puts you within walking of Buckingham Palace.

It's very close to the Buckingham Palace (in case you have some business with the Queen -- I didn't) and the beautiful St. James's Park.

The hotel is within a five-minute walking distance from Buckingham Palace, and other major tourist points are either at a decent walking distance or a few stations away by bus.

A beautiful property which is located very near to Buckingham palace.

If you are looking for a place to stay near Buckingham Palace or anywhere in London, you surely wont be disappointed.

however feel they do need a bigger toaster than a two slice
The location is 5 mins from Buckingham palace and close to tubes.

The location perfect and so close to Buckingham palace

Beautiful hotel near Buckingham Palace, convenient to tube stations and short walk to Westminster Abbey/Houses of Parliament.

The St. James Court Taj Hotel is a great location in London - so close to Buckingham Palace and beautiful St. James Park.

It's a stone throw from Buckingham palace and near St James Tube station.

Nice hotel and area - very close to Buckingham Palace and to St James Underground with access to Circle/District.

Lovely hotel in a super location, very close to Buckingham palace.

The good:
The rate was pretty competitive for London and the hotel is in a beautiful historical building near Buckingham Palace.

Reason for a four star is the air con didn’t work and with the hotel full because of HM’s funeral, and only two lifts - one was out of order.

While the hotel was nice, one elevator wasn't working which was only a minor inconvenience.

The unusual aspects are really down to Covid recovery it seems; elevators out of service at times, slight delays when asking for things, less staff than they need and the most unusual one I’ve experienced, needing to request room cleaning each day if you want/need it.

One lift was out of action for the whole weekend, caused long waits at lift.

Elevators - On my last stay on the last week of July 2022, the elevators were out of service for over a week.

Old carpeting, dated décor, non functioning elevators, broken television set.

Very very poor house keeping 
Not professional even after so many complaints
Not really clean hall ways 
Lift problem so many times down 

Location is very good 
Front desk if you complaint they ignore 
I ask for converter when check in after repeat for 3 days they give me

One of the lifts were broken which was a nightmare to get up and down to our room.

However, this time the elevators were quite malfunctioned as quite frustrating especially in the middle of busy days.

1 lift working so it was very slow for 3 days.

There seemed to be many entitled guests that assumed the right to push in front of lift entry or exit plus trying to make out to staff how important they are!

Very bad experience, they don’t have adequate staff , lifts r not working , long q to eat n fast , food is served cold , wrong dishes served .

There are two lifts (elevators), and on our second day one was shut down.

Lift was not working one day and in the evening an apology note was sent in my room which was least expected.

Except for the lobby, the hotel needs a face lift.

The elevators routinely did not work, and we had to exit the lobby through a service entrance via stairs at least four times.

The rooms were in awful shape, even the elevator was not upto standard.

Would have been nice if they had sanitising stations in or by the lifts

Despite the fact that it overlapped with the London Marathon which meant very long queues for breakfast and for the 2 elevators in the lobby, the staff tried their level best to look after the guests and manage the situation.

but disturbed by sounds of tube trains at night so poor sleep and was charged £50 extra per night.

A number of issues which really have made this an extremely poor experience:
•	No valet on arrival as agreed and advised to park in a spot which resulted in us getting a parking ticket, despite me advising that this spot seemed incorrect.

but the rooms are unsatisfactory for the price of them with cheap Nescafé coffee and poor in room facilities.

However, the wear and tear on the hotel and the interior as well as the poor breakfast selection means that the rating stays at three out of five (approved).

When I visit London I usually despair at the poor customer service.

The TV picture quality in my room was surprising poor; only watched for a short period of time anyway.

however the waiting area only afforded 3 lounge seats for everyone using spa and awaiting booking s which is very poor and people were hanging around all muttering the same thing.

We were not sure what to expect because of our previous London hotel experiences have been average or poor with very small expensive rooms.

Very noisy from the residence up stairs - poor sound proofing.

Sad to witness Taj's spirit abate due to poor management.

but the water pressure on the shower was very poor.

Shame, wouldn’t recommend due to the room issues, very poor sleep.

The only drawback is the dates lobby and the poor access to the new wing, which I certainly hope the management will update.

but such a low quality of service gives a poor impression of the Taj brand.

but instead it was served in a mug, no teaspoon and no sugar with it we had to keep asking the poor waitresses who were clearly under pressure.

Enjoying yet another stay at the St. James Court Hotel, great service and hospitality and warm staff….special mention to Mr. Tushar Adlakia who handles the front office / reception with utmost professionalism and efficiency…! !

Spent 8 nights here at the Taj, St. James Court, and was very happy to see that the Taj hospitality extends worldwide.

The experience was a haven away from the hectic flow of the city.

I have would recommend anyone staying in London to consider this hotel to the extent we have now booked a holiday in Dubai staying at the Taj Exotica on the experience of our stay at this hotel!

In summary a wonderful experience, great friendly staff and a beautiful room.

The service is the best I have experienced and I have travelled a ton.

..our experience was definitely a 5 star one.

This has been the best experience ever for us.

Excellent experience!, everything was superb!

Taj courtesy and warmth is legendary , their staff tries harder, I had a particularly good experience with Tushar at the front desk, my initial booking was for 4 nights and I kept extending, finally stayed for 9 days, Tushar went out of the way to find a room for me in the new wing ( which is nicer and more spacious), one of my friends contracted covid so he was also helped by getting room extension by Tushar, overall a pleasant stay, I checked out on 2nd august morning

I stayed at St. James Court for work prior to Covid and had a good experience.

First experience at check-in met our expectations,

Had another good stay at the St James Court, it was simple, efficient and most convenient, the location is unbeatable and always feel at home, much appreciate the warm hospitality, we will be back soon.

St. James Court, A Taj Hotel, London

poor

elevator

buckingham-palace proximity

birthday celebration

staying experience

but for price, quality and choice you may as well save your money and get a McD breakfast - more choice too if you are veggie!

but I wouldn’t pay extra for the breakfast.

This resulted in not eating any breakfast one day.

i had no choice to leave and get breakfast in pret. dissapointing.

Breakfast was good value for a hotel at 7quid.

Suited our needs perfectly 
We had breakfast at the hotel and was again excellent value for money at £7.99 each.

We didn't book breakfast here because of it and we went and sought food outside the hotel, less than a 10 minute walk away again spending much more, because of the ridiculous staff behind the bar.

Breakfast was for the money excellent value with continental and hot options.

Paid £7 each for breakfast wowsers was lovely couldnt fault it!

Location was great hotel staff friendly we had breakfast a couple of times and couldn’t fault it.

The breakfast is more than adequate for £7 and free tea, coffee and water 24/7.

The room was Very clean, staff super efficient and breakfast was great too.

The daily breakfast was a good value and made it easy for us to get the day started.

Hotel was close to Buckingham Palace (10 min walk) and Westminster Abbey (2 mins).

Not to mention in close proximity to Buckingham Palace.

I went out on the afternoon to pay my respects at Buckingham Palace, on the death of Her Majesty, The Queen.

With Big Ben, Houses of Parliament, Downing Street, London Eye, Horse Guards Parade, The Mall and Buckingham palace all within 15 mins walk and St James park only a stones throw away.

Absolutely perfect location 2 mins from tube station and walking distance to westminster abbey, St James Park and Buckingham Palace etc.

Firstly the location is really good, within walking distance of Big Ben, the big wheel and Buckingham palace.

Pros
+ AC
+ + Central location
+ Lounge and bar 24/7
+ + Walking distance to Big Ben, Westminster Abbey, Buckingham Palace, and more

Cons
- -  Cleaning has to be asked for.

This is a fantastic location within easy walking distance to subway and bus stations, Westminster Abbey, Buckingham Palace, the National Gallery, the theater district, and more.

You can also walk to St James Park and Buckingham Palace which isn’t too far.

We were in London for the jubilee, the hotel is ideally located for the major attractions such as Buckingham Palace, Houses of Parliament and Westminster Abbey.

This hub is in an ideal location for visiting Westminster: just a few minutes walk from Westminster Abbey, the Houses of Parliament, Trafalgar Square, Buckingham Palace and St James's Park  

The reception staff were very friendly and helpful.

This is such a good hotel, just a stone’s throw from Parliament, St James’s park, Buckingham Palace, Whitehall and Victoria to name just a few locations.

We stayed here for my daughter's Duke of Edinburgh Award at Buckingham Palace and it was a 10 minute walk away.

Great access for Buckingham Palace, Covent Gardens,  most theatres, St Paul's and London Tower Bridge

St James Park and Buckingham Palace were a very short walk away too.

The hotel is ideally situated with regards to the London Tube system and many of the great places to visit; Buckingham Palace, St James Park, Trafalgar Square and the National Gallery and many more.

Big Ben and London Eye 5 minute walk and Buckingham Palace 10 minute walk.

The hotel is centrally located to various attractions including Westminster Abbey, Big Ben, London Eye and Buckingham Palace, all within walking distance.

The hotel is so central, it's around the corner from the abbey, parliament and Buckingham Palace.

Great location, comfortable, excellent, Very friendly and helpful staff Thank you for everything, We appreciate location, quiet, practicality and a special thank you to LIsa who went above and beyond to help us out!

Ideal location close to all attractions, which was what we were looking for and clean quiet rooms, friendly staff and excellent value for money.

No problems at all during visit, friendly staff and a good night's sleep.

Comfy bed
Friendly staff
Good breakfast
Strong WiFi 
Streaming movies on the TV 
Small

The staff was very accommodating and friendly and the restaurant was very good for late night drinks and socializing!

Price, comfort, friendly and the best. Location.

And most importantly, the staff were soooo friendly and kind.

A great hotel in a great location with all the facilities you would need and very helpful and friendly staff.

We had to ask for extra pillows and towels which was no problem as the staff are really friendly and helpful.

Awesome location, friendly staff, INCREDIBLE bed and shower, super close to the main attractions and to the underground.

Staff were all welcoming and friendly, breakfast was great value for money, we had upgraded to one of the bigger rooms which was perfect.

The overall stay was brilliant, staff were friendly and helpful WI-FI very good, food good  & bed really comfortable  rooms and hotel spotless, only thing that could have been a little better maître d‘service at breakfast.

Was able to check in on arrival and the rooms were modern and clean albeit small which I expected.

The rooms were clean, modern and comfortable.

Shower with a choice of 2 heads, modern sink, and a toilet.

A modern budget hotel which provided me with a spotlessly clean room, and some much needed air conditioning on a day when the temperature outside reached 34C.

Enjoyed our one-night stay here in a really clean, modern, quiet room.

Have stayed at Premier Inn Westminster Abbey twice now and love the location, the hotel, the rooms are compact, clean & modern, just what you need for a stop over place.

The hotel is very modern with a quick and efficient check in and check out service.

However, the modern lighting system has a mind of it's own.

A very nice, clean and modern hotel with excellent location in the middle of London.

but they have everything you need and are very modern.

but modern and clean with a comfy bed and a decent shower.

Lovely modern hotel, friendly and accommodating staff, fabulous location, great food and THE comfiest bed!

Clean room, modern gadgets, spacious room and bathroom, nice water pressure in the shower with modern shower, CLEAN BATHROOM CURTAIN!!

As expected the rooms were tiny and a clear indication they are trying to squeeze as many guests in as possible.

Possible CON: The room had a small window (which you can't open) with only a view of opposite office building.

The air conditioning didn't work in any of the rooms (moved 3 times) so unfortunately this affected the quality of sleep as the rooms are small and stuffy and no opening windows for ventilation.

We stay in the larger rooms in the hub, not the very small rooms.

While the rooms are small, it’s close to all the tourist attractions, theater district and the Underground subway which we used to get to the hotel when we landed at Heathrow.

The rooms are small (although bigger rooms are available)

A perfect hub for a short stay, rooms were small and basic

The room was a bit small (not surprising for London)

Upon arrival, we were not expecting such a small room (110)

I was concerned, looking at the website photos, that the room would be too small

but a good selection of hot drinks is available 24/7 in the lounge area.

Modern clean and bright..plenty of tea and coffee in the lounge and great helpful staff.

Location is excellent and great value for money, free Costa coffee and tea in the lounge.

But it’s freely available if you want to trek down to the lounge and back .

but it was great, and the Lounge was comfy for just sitting and having a late afternoon tea after work.

I was very impressed by the helpful staff on reception and in the lounge at breakfast time.

but this was not a problem as they did this in the lounge room free of charge.

The breakfast buffet at The Lounge with eggs, sausages, beverages and continental fare was a brilliant way to start the day.

They quickly checked us into our rooms and offered free coffee and tea at the lounge across from the lobby.

however, they are available all day, free to guests, in the lounge.

The lounge is certainly not spacious enough to get between tables and chairs with a wheel chair and getting to the food /drink area or the bar would pose an issue BUT the staff could move furniture around for you and I’m sure they could get food for you also as the staff are lovely, friendly and very helpful at the hub.

Tea and coffee available 24 hours in the lounge.

but everything you need.Clean and tidy.All the staff have a smile.Breakfast great value.The lounge area is a great place to chill out.

but there are facilities in the lounge which are complimentary.

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