This basement room was small with a tiny bathroom.

For bigger people it will be difficult to go to the toilet or douche cabin.

We took a room with a bathroom in it, small

Beware that many rooms do not have a bathroom, and those that do, the bathroom is the size of a small closet.

Small bar of soap and wall-mounted shower gel provided plus a decent hand-towel and bath mat.

I have to say I have never in my 62 years been in a smaller bathroom.

Bed was comfy, only gripe was the shower was bit of a squeeze.

I tripped and stubbed my toes the first few times and I was afraid I'd trip and fall exiting the bathroom if I forgot to step down.

but well equipped  , with a toilet and shower in two further small rooms .

On arrival we found out we had a shared bathroom, this was NOT stated on the booking whatsoever!!

Only downside was the size of the bathroom- it was quite crammed.

It did mean I had to leave the shower room door open to manoeuvre to dry myself.

but the downside was the crazy interior plan - the shower was in one tiny room, the bathroom in another, the mirror someplace else and the sink for brushing your teeth and washing your hands was inside the bedroom.

but did have a small basin in the corner.

Water pressure in bathroom was too low for a decent shower.

Bathroom outside the room so you may need to wait for shower.

I would definitely recommend if you're comfortable with a Queen bed with four feet on all sides.

There were two single beds that were very comfortable.

Stayed for one night as I was attending a seminar at King's Place close to King's Cross.

The Alhambra is a cute hotel located just a half block from Kings Cross train station.

but this is due to the location near to 
King's Cross St. Pancras station.

I prefer to stay around the Kings Cross stroke Bloomsbury area which I have on many occasions as I find it a great base for striking out on the tourist trail, with Kings Cross being handy for the buses and tube.

On the plus side the bed had lots of places where you could tie restraints to it - this made for a fun evening for us.

Gilbert Monument, National Centre for Circus Arts, Statue of the Viscount Alanbrooke, St. Mary's Church, St Mary's Church, St John's Waterloo, Twizy Tours, London Central Mosque, The Punch Bowl, Iraq and Afghanistan Memorial, Beauty Rose, Illuminated River, Crystal Palace Spa, The Yacht Concierge, Mark Street Gardens, Shanghai Touch Massage, Finsbury Circus Gardens, Pret-a-Train, Puttshack Bank, International Brigade Memorial, The Nursery Theatre, Association Gallery, The Queen's Walk, City of London Jewellers, Thai Refresh Massage, London Cookery School, Shay & Blue, Ned's Club Spa, Havanna, Red Gallery, St James Garlickhythe, Overtures, No.

Being a tall lad the single bed was perfect even with my Giraffe proportioned legs.

The hotel is very clean, the bed was very comfortable, and the WiFi very fast.

This is a small hotel located a short walk to the St Pancras train station and King's Cross underground.

Hard to beat location only 2 min walk to St Pancreas International Station and 5 min walk to Kings Cross Station.

It is conveniently located on a quiet alley that is a mere four minute walk to the King's Cross subway station.

This hotel is a stone’s throw from Kings Cross station, down a quiet side street.

Two fluffy towels decoratively arranged on the bed.

Perfectly located for Kings Cross station, directly opposite a tube stop of you want to use it as a hotel to see a few sights along the underground.

Good:
Excellent location near St. Pancras and Kings Cross.

Everything was immaculately clean , the bed was very comfortable, and the bed linen was of very high quality .

This B&B is visibly smarter and classier than the many others on the same street, and literally two mins walk from Kings Cross St Pancras - on the road bang opposite.

Not a problem, there is a well known pub chain in St Pancras station which opens at 9am for all day breakfast.

Prices are reasonable (considering breakfast is included).

Take the 8.54am to Calais and you’ll have time to enjoy the awesome breakfast buffet at this great accommodation.

We had a fine stay here — the place is tidy, the service attentive, the location exquisite, the breakfast fine if not outstanding.

Breakfast from 7 to 9 was far too restrictive for a family holiday - missed it each morning of a three-night pre-booked stay.

Super WiFi connection and a great continental breakfast to end your stay or start your stay.

This hotel is clean convenient and the breakfast is good with great price to stay.i strongly recommend people to stay here .The reception is very friendly and later I learn is a family own business.

There's a decent breakfast included in the room rate, and the staff was unfailingly polite and nice.

Every employee was very friendly and helpful, the breakfast was delicious, and the room was clean and tidy.

Great breakfast and staff friendly and helpful.

Breakfast is good with bacon, eggs, pancakes, cereals, yoghurt etc.

at a similar price, including breakfast - the Alhambra.

Breakfast was also a squeeze, and only available from 7-9am.

The breakfast was the biggest surprise, with a really wide range of goodies on offer, including freshly made pancakes and porridge.

Friendly staff
Continental breakfast included.

The included breakfast was very good , and gluten intolerant guests are catered for .

An email awaited me later asking for description and photos of the charger, followed before I had a chance to answer with another to say it had been found and please to let them have a card number to cover the return postage (which I called in the following morning).

He needed to charge his phone and without that adapter he would have been greatly inconvenienced.

You can use your pre-loaded Oyster Card, the same as you would for the Tube, and it’s only £ 8.10 (single fare) to Gatwick.

but had to be put through as 3 separate transactions which was quite annoying.

The well known international booking agency I used (and use about twice each week without this problem - ever) will only provide a confirmation of the total paid and not show a VAT compliant invoice.

When you book they take 1 pound without notice and 1 week before the date they took all the amount saying they have preauthorization on your card and waiting for the bank approval, it wasn't nice since we can cancel 4 days without notice or penalty.

Book this room and put the extra money on your oyster card.

Please note that the hotel applies a 3% surcharge if you pay by credit card.

They charge an extra 3% if you use a credit card.

though charged 3% extra to pay by credit (rather than debit) card.

They receptionist charged my a much higher amount than it said on booking, caused by currency exchange.

Charged twice for my stay due to error - hopefully get this sorted asap.

Two problems - after arriving we were told that the agreed fare was for cash and if paid by credit it was more expensive.

We were given a laminated card with our room number on and told to put our luggage in the breakfast room in a bit at the bottom of the stairs with the card on top.

even though the check in time was in the afternoon without additional charges.

but elected to pay cash to avoid the 3% surcharge.

The hotel wanted to be paid in cash or there would be a surcharge for a credit card, this we had not come across since south america.

19th cent gentrified houses turned into hotels down the street with quaint narrow corridors.

Further, I could not reach the wardrobe hangers, they have been placed too high. Access to the rooms is extremely difficult - steep narrow stairs and impossibly narrow corridors and (fire?)

We were on the top floor, which was hard to access along tiny corridors and the room had a 3/4 bed, and there was hardly enough room to move in the room.

Be prepared--the hotel common areas, hallways, and rooms are very, very small.

The rooms are very, very small and it is difficult to manoeuvre luggage in narrow corridors and staircases.

The corridors are a little tight for space if you are carrying luggage and note that there is no elevator,

An unusual room with a door into a small hallway, a separate toilet, a separate shower and another door through to three single beds where the basin is also situated.

The hotel corridors are narrow and a lot of steps so not very good if your mobility is limited.

True, the corridors are narrow, the rooms are small and there is no lift.

The rooms are very small and, as other guest have pointed out, stairs and corridors are narrow.

Unfortunately not a good place for family with small children,  narrow corridors  and stair cases.

There was a slight hint of damp in the corridor,

Somewhat typical for London in this price range: .three floors up, no lift..shared bathroom down the hall, tiny bed for two.

The toilet was down the hall and the door right in front of your face when you closed it.

the rooms were tiny and so were the corridors leading to the room,

The corridors are a little tight for space and there is no elevator, so if mobility is an issue then please bear this in mind,

Corridors and the staircase is very narrow.

You can hear your neighbors talking in their rooms, doors opening and closing, being locked and unopened and people walking in the halls.

The Alhambra earns our five-star rating by ticking all the boxes: perfect location near St. Pancras/King's Cross rail stations; comfortable, clean, and well-maintained; friendly and helpful staff; convenient amenities including taxis arranged to and from the airports and discount tour tickets; and reasonable rates.

Can’t say enough about the staff, especially since I messed up big time.

But it was clean, there was a small desk and an OK sized bathroom, so basically you don't need more.

It is well decorated, spotlessly clean and all staff were friendly and helpful.

The staff were all really friendly and chatty, asking my kids if they enjoyed Paris etc.

Friendly staff, easy and fast check-in/out.

Clean, in fact,  spotless so, quiet, friendly staff, no complaints at all.

We were surprised to be directed to a different building across the street from reception.

The 24 h reception very kind and the location perfect!

Thank you to both members of staff, sorry I didn't get your names, for treating us so well, Katrina

Bruno and his staff are really very welcoming.

All of the staff are super friendly, helpful, and wonderful.

All of the staff we met were very friendly and helpful.

Well priced, Very helpful and great service.

Perfect in every way,,,,,a short work from Euston station,,,close to the underground, great bedroom and amazing polite staff.

I had no problem getting to the Tower of London and Leicester Square for dinner, and I also had no problem walking to the British Museum.

Napped for a bit and went out that night anyway- there is a travel place at the end of the street in the Camden Town Hall I think and the guy who works there presold us tickets for things like the London eye and Tower of London, Tower Bridge experience so we could bypass the line ups.

Alhambra Hotel

creditcard

bathroom

hall

staff

breakfast

Very comfy king size bed, black out curtains.

Back home
We go on and on , to pay all the credits back to you.. our Condoleance to your Queen Elizabeth 2th

We stayed at the tower hill hotel with a twin room and a bridge veiw and the staff were very friendly and the view  was out standing we will be planning to come back very soon was the best hotel I have ever stayed at !

Only thing which was nice was the comfortable beds and the full English breakfast.

Comfortable bed in a room that has seen better days.

He promptly stated that the bed would be redone.

We had a standard twin room which was spacious, clean and so comfortable.

Booked 2 twin bedded standard rooms on the 7th floor for a short sight seeing holiday with 2 young grand-children.

All the rooms were clean with nice bathrooms and fluffy towels.

The bed was very comfortable and air-conditioning was a blessing in the heat to walk into a cool room was excellent.

Call to reception and housekeeping arrived promptly to make up the sofa bed (she was friendly, polite and very helpful - wish I’d gotten her name).

Rooms were very quiet and comfortable beds.

Bed was large and most of all very comfortable.

Some broken handles on the hot breakfast trays so were too hot to use

All the drawers either had missing or broken handles making them useless, the safe was broken and the bathroom in dire need of having some money invested in it with its broken and cracked tiles. .

The bathroom had broken tiles, damaged bath front board and the sink cold tap leaked.

Rooms are tired and I and I had to change as shower was broken and air con did not work.

The red emergency telephone in the lift was broken and not functioning.

Bathroom had mould around the bath & the bath/shower screen, broken bathroom floor tiles, sink water literally took minutes to drain away.

We moved room 3 times due to unclean rooms and a range of poorly maintained facilities, including damaged door frames, smashed locks with dangerous sharp edges, air controls hanging off the wall, a broken bed frame with stained fabric.

I'm not sure whether the air conditioning system had broken down or was switched off

after 30 mins looking they realised they were typing my name wrong.. lifts broken so 2 lifts for 14 floors.

Lifts have clearly been broken for a long time - the lights and

I was told by the desk to call down to security to have the safe opened and they informed me the safe in this room was broken as well.

Air-con was broken, took multiple complaints before maintenance came to visit, 6 hours after the first complaint.

Door knobs missing burnt marks on carpet mouldy bathroom broken aircon  (and this is just the up graded suit we were 
moved to).

However the air conditioning was broken which made for an uncomfortable nights sleep on both nights we were there.

Air cooling system broken in room for entire stay.

It doesn't matter how clean the place is you can't get away from the threadbare carpet, the dowdy and tired paintwork, the gloomy corridors, dated bathroom and very stained and grubby chairs in the breakfast dining room and broken AC.

but it was broken and so we felt unsafe for the rest of our stay.

It was cold, concrete filled, shabby, dull and dank.

A call to reception and we were told the air con was off as it was too cold!

When we came back, our rooms were so cold, I couldn’t be in it.

Our shower had a temperature regulator problem, so went from cold to boiling hot in seconds!

Just proceeded to produce two room key cards and the interaction was very cold and not welcoming.

There’s a bath I ran cold water in to keep cool.

The shower goes hot and cold so we just decided to have a freezing cold shower on such a hot day rather than burn ourselves.

The shower in the room went from red hot to cold whilst using it, we had no cold water to the bath and basin taps on one occasion and if I hadn’t have found the maintenance man myself it would not have been resolved in time for me and my wife to make our reservation.

Only negatives, cleanliness of bath area in bathroom (hair in plug hole and mildew in bath), the shower ran hot and cold, the bed was pushed up to the wall so one person was against the wall, a mix of modern and dated decor.

Having started the following day with little sleep and a shower that ran hot one minute and cold the next and being desperate for the 2nd night to go better I spoke to Reception about the aircon.

but didn't inform anyone else to resolve the issue. Other issues that weren't dealbreakers but contributed to an already poor experience:
- There was one washcloth for a double (2 people room) and 0 for each day after that
- The shower water kept shifting between hot and cold
- All the rooms apparently have heavy (fire?)

That evening we discovered that the shower changed from hot to cold water while we were using it.

Breakfast is not too bad—there’s a nice range of hot and cold offerings,

At this point I will take any room with air con as I’m over heating Amd just laying in a ice cold bath trying to cool down.

Bathroom tab wasn’t working properly no pressure for cold water I reported 3 times even though very friendly staff

Bathroom was dirty and shower kept going hot and cold.

The sink drain was rusty; the water in the shower would go from very cold to extremely hot and then back again constantly; one of the lights in the ceiling was hanging by wires, etc.

Regardless of the temperature I put it on it continually cycled between hot and cold so it was hard to use.

Now instead of scalding/freezing, it was almost bearable hot to cold.

Arrived in the early evening to the hotel, great location

Otherwise a fabulous location and restaurant/bar looked busy

Stayed here for the London marathon in a suite, the location was perfect and the room was quiet and had everything you would need.

We stayed here for 2 nights, hotel well located and easy to travel around.

Premier location overlooking the Thames and Tower Bridge with friendly staff.

Excellent location for a hotel, great views and surroundings.

All in all we had a very enjoyable stay and would definitely book again, the location is fantastic and it was lovely walking out to the view of tower bridge each morning.

Hi,

A gorgeous location with a lovely staff.

but clean and stuff works ok, breakfast is worth it, and the location is decent.

Beautiful experience.😍
Valentino was very helpful!💪
Lovely staff
Top supervisor👌
I recommend to everyone, at least the Vicinity terrace with a nice view                                                        
The location is excellent!✅️
Next to The Tower Bridge.🏰

It's a great location right next to Tower Bridge and opposite the Tower of London with a short walk to bus stops and the tube.

Great location by Tower Bridge and 2 minute walk from Tower Hill tube station.

The hotel was in an ideal location next to the Tower bridge, and the Tower of London.

Their Breakfast is very underwhelming, quality and choice of food is poor and it is a major hassle to get in:they insist on a pointless 'you will be seated' process, that means 10 min and more wait time in a queue at 7:10 in the morning, even though the breakfast room is almost empty,

Positive point good views Sadly here’s  the negatives Snarky check in with two members of staff looking at us and pointing of the computer screen with no communication to us at all all very strange Room basic only with poor toiletry facilities mini bar had wine in a tin Breakfast not good at all

Family room on lower level was very poor, tired and dated.

very very poor if we had known we wouldn't have booked our stay there.

Thought we had left poor service behind in Northern England - not so.

Our other son said that the air con in their room was poor

Painted plywood wardrobe doors - very poor finish.

Staff slow and undertrained, room very poor with no fridge or aircon, breakfast ran out of basics most days 😔

Air con was very poor and had staff disrupt our sleep.

Unfortunately the man's ability to understand and speak English was so poor, after 5 mins of repeating the question he eventually said i needed yo go outside and use stairs round back
I gave up and asked the concierge who directed me to them (there were next to lifts).

When he arrived he said good morning I explained what had happened during our stay and he replied ‘I am unable to give you a refund!’ Firstly I didn’t request one, secondly having heard others having free room upgrades on arrival I was appalled at such a poor attitude.

However, my main gripes are reserved for the poor quality of service we experienced.

My poor parents in law who had the other room I booked wish they had slept in the lobby to get some cool.

When we tried to ring room service no one answered the phone which is poor for a 24/7 hotel, or so the information said.

We had a double room which was comfortable.

Check in easy and well managed, cleanliness of hotel excellent, all elevators working and quick, breakfast excellent, views amazing and balloons and cake delivered to our room for our daughters birthday.

I liked the electronic communication of 'do not disturb/please clean the room'.

Did not seem interested with my booking request for nice room with bridge view, food and cleanliness was excellent and room was serviced well each day.

Outside of the room, the hotel was really nice, clean and looked really nice.

When we got the room it really was a lovely room with a great view up the river.

Rooms are not updated or modernized, which we liked because it gave it the London charm we wanted.

They have clearly spent money on the reception area and restaurants so why not the rooms?

In luck… the hotel receptions said 10-15 mins a room will be ready.

Our 6th floor room was a typical London tourist room, yet comfortable, clean and quite spacious.

Our rooms were very nice and the views were breathtaking.

Highly recommend getting a room with the view of Tower Bridge.

Breakfast whilst plentiful wasn't best quality, bread rolls were stale, no vegetarian sausages  (did ask).

It gets better when we arrived at the room - the bath was filthy.

This resulted in a stench coming from the drain in the bathroom and the damp smell ended up permeating our clothes.

During our first night the room's smoke alarm activated twice due to someone smoking in an other room !

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