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5 More London Tooley Street, London SE1 2BY England
5 More London Tooley Street, London SE1 2BY England

Hilton London Tower Bridge

4.5

832 reviews

Trip advisor
bathroomthe-shardexecutive loungelocationtower-bridge proximity
 - Near the Tower Bridge One of the best choices in London, with great prices per night, even after upgrading to bigger room and higher floor, highly recommend
 - Location is magnificent, lots of restaurants and shops , and so close to tower bridge.
 - Close to Tower Bridge and the River.
 - The hotel is close to tower bridge, the shard, Borough Market, the Thames, Millennium bridge, the Globe theatre, Bank/ St Pauls all in walking distance.
 - Very close to Tower Bridge and Tower bridge station, it’s a charming hotel with a nice view of The Shard (and others London’s iconic buildings ) from the terrace at Executive floor.
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 - Clean and lovely walk in shower.
 - The room was warm and the shower was working brilliantly!
 - Toiletries and two bottles of water provided.
 - We stayed in the deluxe plus room and was looking forward to the luxury items such as bathrobes, slippers and a stocked mini bar, all of which our room didn’t have which was disappointing,
 - SLEEP 1/1 - Really comfortable and large King side bed in the Executive rooms SHOWER 0.75/1 - Bathroom had both a large bath and shower.
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 - Executive lounge was well stocked.
 - This Hilton was one of the first London properties to reopen their Executive Lounge, which I appreciate.
 - The Executive Lounge was also a nice experience for those with access to chill, relax and grab a drink or a small bite.
 - What a lovely hotel, from the first class welcome as a Diamond, to the lovely service in the Executive lounge, our stay was faultless.
 - The hotel was lovely and the staff were very helpful, on check in we were given access to the executive lounge to celebrate our anniversary which we were not expecting at all!
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 - Location is great, staff are fantastic, bedroom clean, quiet & well set up.
 - Great hotel, from the cleanliness, the welcoming staff, rooms facilities and location.
 - I choose to stay at LONTB more often than not for many reasons, not least the staff and the location.
 - Top quality stay Great hotel Superb staff Fantastic location Lovely rooms (we had 2 x twin for 2 nights) and the whole thing from start to finish was excellent.
 - Great sound proof rooms, comfy beds, noisy air con and fabulous location.
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 - We stayed in an exec room on the 12 floor, well worth it as great views of the shard and city.
 - Walking distance to several food options, the Shard, and the hidden gem, the Borough Market.
 - great location, especially for The Shard, and not that far a walk to Covent Garden.
 - Was attending a course at the Shard for 4 days and booked this hotel for 4 nights.
 - Our room was very clean and we had an amazing view of the shard.
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Phone number icon(888) 446-6677
2-8 Great Suffolk Street, London SE1 0UG England
2-8 Great Suffolk Street, London SE1 0UG England

Hilton London Bankside

4.7

596 reviews

Trip advisor
bathroomthe-shardexecutive loungethe-poolthe-lounge
 - Special mention to Nevada who assisted us in the executive lounge.
 - Great atmosphere in the executive lounge.
 - The rooms are amazing, very high end, the best gin selection ever in the bar - breakfast with too much to choose from and the tranquility of the Executive lounge.
 - Definitely will stay here again purely because of the Executive Lounge!
 - I was really impressed by the executive lounge as well!
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 - Enjoyed a nice leisurely bath and a blissful nights sleep.
 - We really liked the hotel facilities - the pool was great for families and we went there every day of our stay - changing and shower facilities were very easy and convenient.
 - It had a great shower and the taps were cool.
 - The hotel is very children friendly, in the room they had special amenities like bathrobes, pillow, slippers for kids and also some little goodies to keep.
 - Every amenity was available and little touches to make our stay very comfortable were first class.
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 - We really liked the hotel facilities - the pool was great for families and we went there every day of our stay - changing and shower facilities were very easy and convenient.
 - The pool was very nice and the room was so comfortable.
 - The pool is also perfect for kids as it’s nice and big
 - The pool was a highlight and fluffy dressing gowns to relax after exploring the city.
 - The pool is absolutely beautiful and such an enjoyable place to relax.
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 - Great location for The Shard , Tate Modern, Shakespeares Globe, a few minutes walk from Southwark Station.
 - Close to the borough market and the shard.
 - With a stunning view of the shard and ever friendly and helpful staff on duty, the most amazing atmosphere of calm yet buzzing joy.
 - The hotel is only 5-10 minute walk from Borough Market & the Shard and 5 mins from Southwark tube station.
 - The location was walking distance from some of the best sights including Tower Bridge, the Shard, City Hall, two minutes from the Tate and short walk to underground and Waterloo.
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 - Nevada made our visit to the lounge even more enjoyable.
 - but on my last evening, Nevada was super kind and helpful in the Lounge.
 - but every person who worked in the lounge was just great!
 - I enjoyed the lounge a lot, I was working on my ipad and it was a quiet and relaxing place, with drinks and nibbles too.
 - And a big thank you to Kacia, who was serving us in the lounge - she was so personable and made us feel so welcome!!!
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1 Seething Lane, London EC3N 4AX England
1 Seething Lane, London EC3N 4AX England

Apex City of London Hotel

4.5

618 reviews

Trip advisor
bathroomthe-shardtower-of-london proximityfriendlytower-bridge proximity
 - Located in a nice quiet street it is elegant, amazingly clean and the staff all welcoming and friendly.
 - Staff are polite, friendly and non judgemental.
 - This hotel was in a great position - the best staff I have dealt with helpful and friendly - the rooms are faultless - spotless comfortable - lovely toiletries The bar staff and drinks were great We did not eat there
 - Welcomed by staff in a very friendly manner.
 - Friendly, attentive staff.
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 - Location is a spot on, we decided to go for a walk at night and wow, it was great view of Tower Bridge, Tower of London, the Shard and so on.
 - Situated close to the Tower and the New London with the Shard.
 - This Hotel is close to Tower Hill, so Tower of London, Tower Bridge, The Shard etc all easily accessible by foot. For longer trips you can find a couple of tube stations close by (Tower Hill, Bank. )
 - Hotel a great location for visiting the Shard, Tower of London and other attractions in the city.
 - We did the rib speed boat experience and had dinner in the shard.
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 - Tower of London and Tower Bridge are very near by, with only a short walk to get you over to the South Bank side or up to the city area.
 - There were a number of good restaurants and bars near by and the tower bridge was just a block away.
 - Walking distance to Tower Hill Metro Station and close to Tower Bridge and many other places.
 - Very near Tower bridge and the Tube station.
 - This hotel is conveniently situated near Tower Bridge end of the city.
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 - •One room boiling hot the other so cold my daughter had to wear her cardigan to bed.
 - oh and the white toast which had barely seen any heat was cold having been given to us 15 minutes before the food.
 - The first time we had breakfast, both the toast and scrambled eggs came out cold.
 - and the air condition created a very uncomfortable draft (my wife and two kids got a cold).
 - though the room was a bit cold and badly soundproofed the stay was excellent.
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 - Would definitely recommend this area of London as a base, 6mins walk to the sky garden, 2 mins to the tube and the Tower of London and close to Borough market which is definitely worth a visit.
 - A good clean hotel in a quiet location close to The Tower of London and Tower Bridge.
 - You are in walking distance of the Tower of London / Tower Pier so can easily access all main tourist destinations.
 - I had a twin-bedded room for one night in this stylish modern hotel near the Tower of London.
 - Close to the tube and with loads of bars and restaurants nearby as well as being close to the Tower of London and River Thames.
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 - but that room amenities would be replenished daily, which they weren’t.
 - Separate shower and bath very welcome and bathroom was a great size.
 - The little touches were of great quality, towels, robes, toiletries ect and we had a lovely view too!
 - Very clean and comfortable rooms with good space and bathroom facilities.Dining here is too expensive
 - Really clean, lovely bathrooms with bath and toiletries/towels good quality.
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Strand, Charing Cross, London WC2N 5HX England
Strand, Charing Cross, London WC2N 5HX England

The Clermont, Charing Cross

4.7

682 reviews

Trip advisor
bathroomthe-shardbirthday celebrationtouchthe-lounge
 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - Everything about this hotel is great - location, food, cleanliness and the complimentary mini-bar was an added unexpected touch.
 - Tokens given for a free drink each is a nice touch.
 - Our room 508 was large; full of natural light with a very modern feel there was also a cake and card wishing us the best for our anniversary .These little personal touches show how much the hotel appreciates their guests.
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 - On the positive side we had an unexpected partial view of the Thames and the Shard (a bonus) and little outside noise.
 - The room was quiet, comfortable and had a fantastic view of The London Eye and the Shard.
 - Friendly and helpful service from William as we entered the reception area and a very comfortable, clean twin room with views to the rear of the Shard and London Eye, stunning at night with them and other buildings etc being lit up.
 - Could see the Thames and the Shard from our room which was quite a surprise.
 - With a view of the Shard and the embankment.
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 - The lounge is lovely for breakfast or afternoon wine/tea.
 - Food was terrific in the hotel from the lounge to the restaurant to the bar.
 - She told me she discovered the mouse as well and they contacted Rentokil and do a deep clean of the lounge.
 - We had access to the lounge/club area, which was very nice.
 - We booked the executive twin which included the lounge which was ideal for drinks and nibbles on our way out in the evening.
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 - Bathroom fan runs all night.
 - Really comfortable spacious room with rain shower and all amenities you’d expect, hairdryer, iron, coffee machine etc.
 - Spacious facilities and a good sized shower.
 - Entrance to the hotel was nice, smelt lovely and was really clean.. the room was perfect good size huge bathroom and a nice seating area.
 - The room was excellent, deluxe large double with fabulous bathroom and mini bar with drinks included in the cost.
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 - The centre piece is the eye catching spiral staircase still bearing scars from incendiary bombings also check out a quirky telephone box by the lifts.
 - Our only small issue with the room was that we seemed to be a room which was the furthest possible from lifts and stairs etc.
 - This was a bit worrying in case we would be stuck in the lift in a fire .
 - We may as well have been IN the lift.
 - but at a new section that you need to take two elevators to reach.
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 - Made it a special time as it was my husband’s birthday which was that extra touch.
 - We were checked in by Andrea, he was very welcoming and made a fuss of our 5 year old daughter on her birthday weekend which was hugely appreciated.
 - Drinks and then dinner in the restaurant at The Clermont to celebrate two 50th Birthdays, my husband's and also his best friend.
 - Had an amazing stay and all the staff were very friendly and welcoming and went the extra mile as was staying for my birthday absolutely loved it definitely would recommend the Clermont charing cross x
 - Memorable Moment was they remembered it was my husbands birthday and the cake and wine was a lovely touch so a massive thanks.
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 - The room had one small armchair and an office chair.
 - The rooms are small
 - The room was quite small
 - Room small
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Lancaster Terrace, London W2 2TY England
Lancaster Terrace, London W2 2TY England

Royal Lancaster London

4.8

739 reviews

Trip advisor
bathroomthe-shardthe-viewthai restaurantlocation
 - My wife loved it when she saw the room decorated and the view of the London skyline and Hyde Park was incredible.
 - The view is amazing.
 - The view from the room really is wonderful.
 - There's also some cracking pubs within 5 mins walk and given it's been nearly 20 years since I last had a pint in London, the prices were as breath-taking as the view from my room!
 - I arrived late afternoon and the view that welcomed me from the 17th floor was fantastic.
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 - The room was amazing, electric blinds, stunning views, robes, fancy coffee machine.
 - Heated floor in the beautiful, spacious, stone bathroom.
 - toilet is sanitized clean well-kept I orderer breakfast, service was quick and food tastes so nice Checkout was pleasant
 - Room itself was great & the bathroom excellent.
 - The room was stunning - from the thoughtful little touches, to the fluffy towels and robes, to the views over the city.
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 - Our main gripe was that from point on the service was incredibly slow - we were served our sandwiches (which were very tasty), our tea and champagne
 - The only slight hiccough was service at breakfast was slow, and we weren't made aware you could order food rather than buffet.
 - It was a slow morning.
 - At times, the service in the breakfast room could be slow,
 - If you order room service for food or ice, the service I very slow 6.
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 - Nippa Thai within the hotel is an added bonus and is easily the best Thai restaurant in London.
 - The in-house restaurant , Nipa Thai is probably one of the finest Thai restaurants we have eaten in.
 - We dinned at the Thai Restaurant on first floor, amazing food , great service, fair pricing.
 - The hotel itself has amazing amenities - beautifully designed room and public spaces, delicious breakfast and Thai restaurant (which is an experience in itself!
 - Lovely rooms, superb views and Nipa Thai is well worth a visit too.
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 - We booked the Royal Lancaster after a change of mind of location, as a base for a few days shopping and sightseeing.
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 - Excellent position, exquisite cousine, top noch staff (thumbs up Sihanatkathakul for management choice).
 - Location is great, close to the tube and a walk into other parts of london.
 - Whenever in London we always stay at the Royal Lancaster as the location is great, rooms are very nice and the staff are great- especially Rachel!
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 - We cancelled the plan to visit the Shard as we had in my experience better relaxed view of London The were Ballons, birthday cake , personalised birthday card awaiting us in the room, there was great attention to the smallest detail.
 - We were on the 17th floor in the park suite and we had clear views from the shard/London eye and across Hyde park to the royal Albert hall.
 - Our room was on the 8th floor, very big with amazing view on London Eye, The Shard, BT tower and other attractions.
 - Our room was roomy and immaculate and we had fantastic views over Hyde Park and could even see The Shard and The London Eye in the distance which were spectacular when lit up at night.
 - Without a doubt the best feature of the room was the view, a beautiful sweeping view of Londons skyline from the Shard to the BT Tower, The London Eye, and Hyde Park.
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 - The rooms are small
 - Hotel smells divine, rooms small
 - The rooms are very small.
 - Only point to note is the rooms are quite small if you are travelling with a lot of baggage,
 - but absolutely tiny room, we were tripping over each other.
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20 Garlick Hill, London EC4V 2AU England
20 Garlick Hill, London EC4V 2AU England

Vintry & Mercer

4.8

469 reviews

Trip advisor
bathroomthe-shardterracerooftop restaurantrooftop bar
 - The roof top bar has spectacular views across the city and the Thames.
 - Very kind and helpful staff upon arrival and due to it being our anniversary we was offered a free glass of champagne at the roof top bar, which by the way had such an amazing view of the London skyline!
 - The rooftop bar was amazing and we found ourself sat up there for hours just enjoying the sunset over the city.
 - Rooftop bar where you can sit outside with heaters.
 - Staff extremely friendly and hotel was clean and very comfortable, Roof top bar was amazing - great views, warm pods to use, blankets etc.
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 - Our room was small
 - Rooms are very small (as other reviewers have said); we booked a superior as we like a walk in shower
 - though tiny room and a fully see through bathroom door with the toilet right in front of it.
 - Tiny room for £240.00.
 - The view out of the window was an office block only a couple of metres away, so the already small room felt even more confined.
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 - but the top floor restaurant looks great and the outdoor terrace would be wonderful in good weather.
 - ..staff friendly, location 5minutes from St Paul's cathedral, food in the restaurant delicious, roof top terrace amazing, 5 minutes from the Thames, Sky Garden walking distance .
 - This hotel has everything you would want and expect from this type of place - very friendly and helpful reception desk, great rooms, quiet at night, lovely Speakeasy bar downstairs and a lovely rooftop terrace bar serving very nice food.
 - Great location right near Bank and St. Pauls, lovely room, excellent staff and a wonderful rooftop terrace that was even usable in this cold weather thanks to the very good heaters.
 - I would add the that food and service in the rooftop terrace were also excellent.
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 - but perfectly formed, we loved the quirky books and the heated mirror was a great touch in the bathroom!
 - Lovely bathroom, toiletries, robes and slippers.
 - Lovely room with lots of amenities.
 - buttons for underfloor bathroom heating, lights and much more.
 - You can take a luxurious bath literally overlooking the city.
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 - Lunch on the rooftop was delicious.
 - It was a special occasion and so we decided to eat in the roof top restaurant outside which again was very pleasant
 - Interesting, stylish interior with a great lower ground speakeasy style bar and lovely rooftop restaurant.
 - We had a dinner at the Roof Top Restaurant and the food was so delicious, full of flavours.
 - The hotel has its own rooftop restaurant, basement bar and gym.
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 - though tiny room and a fully see through bathroom door with the toilet right in front of it.
 - Also shower door opened outwards which meant matt got pushed away and water just runs out onto the bathroom floor.
 - A couple could have never put their things away, and using your suitcase on the luggage rack would have meant blocking the space to the bathroom and door.
 - Just one issue with the room, no privacy due to the glass door to the toilet and shower.
 - Our bathroom door didn’t shut and it was fixed straightaway.
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 - Room as excellent with bonus of a view of the Shard.
 - but really comfortable and with a view of the Shard.
 - Lovely hotel located within 20 minute walk of Borough Market and The Shard, really nice chap on reception who couldn’t do enough for you.
 - 15min walk to the shard.
 - The hotels is excellent in amenities and the views from the balcony suites to the shard are fantastic day or night.
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31 St Thomas Street, London SE1 9QU England
31 St Thomas Street, London SE1 9QU England

Shangri-La The Shard, London

4.9

561 reviews

Trip advisor
bathroomthe-shardthe-viewstaying experiencebirthday celebration
 - If you can justify the expense, do it, was a great experience.
 - Definitely recommend this lovely experience.
 - I recommend this experience a lot!
 - Me and my mother had very good time with Momo, unforgetable experience in the Shard💘 He is such a nice guy, one of the things I apreciate more about the restaurants its the waiters and I love when they look like good people.
 - Mira gave excellent service and made our experience at the Shard.
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 - Relaxing birthday lunch at the Shard .
 - This is my partners and I second stay at the Shangri-La, The Shard and I can honestly say it is the best hotel I have ever been too.
 - Me and my mother had very good time with Momo, unforgetable experience in the Shard💘 He is such a nice guy, one of the things I apreciate more about the restaurants its the waiters and I love when they look like good people.
 - Mira gave excellent service and made our experience at the Shard.
 - We had a fantastic night at Gong in the Shangli-la at the Shard!
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 - however was totally disappointing,in every other hotel I’ve stopped in if you are a resident you can turn up and have a drink within licensing hours at any time with this hotel NOT a chance you have to book in advance.
 - but nothing was done with this information - these details had to be filled in again on arrival - why bother asking for it in advance if you’re not going to update the booking accordingly?
 - Notifying them of a fish allergy in advance when booking for them to bring oysters for starters??
 - Be sure to book a slot in advance as the numbers are limited as the space is relatively small.
 - but you'll need to book in advance!
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 - Relaxing birthday lunch at the Shard .
 - We stayed at the Shangri-La for a special birthday and had the most amazing time.
 - Had a lovely evening celebrating a friend’s birthday last night at Gong and Luke gave us the best service ever.
 - Additionally Momo gave us treats on the house for my friend’s birthday.
 - I bought this as a surprise for my partner’s birthday via virgin experience, paid to upgrade to free-flowing champagne and have all confirmation emails.
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 - Male toilets amazing with the same view.
 - All the luxurious touches in the room, the Shangri-La bed and the bath with a view to name a few were extremely special to us.
 - Overall, it has a fabulous view (except the view of other people’s bathrooms)
 - We had a gorgeous bath with views out the floor to ceiling windows. However.
 - Everything unbranded towel bath robes etc??
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 - The view was stunning and the food delicious.
 - Made our night more special.the view it’s out of this world .
 - The view is amazing.
 - Nathaniel was great on wine and champagne selections The view is one of a kind of the London bridge.
 - The dry ice before desert was great fun too & we enjoyed the view despite the gloomy weather.
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 - There is a 12.5% service charge to pay when there
 - It is expensive
 - The bar, while nice, was perhaps a little expensive and we didn’t get a window seat, which was a bit of a shame (though really not the end of the world).
 - but the food, drink and service really don’t live up to expectations, especially when the prices are such a premium.
 - There was a problem with the booking - a “system error” had let me book a room at a too low price .
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 - Again a complete mess - Tyrone done his best, even calling over the restaurant manager, he might as well of been idle for she was no help … how could she help she “wasn’t there that night “ seriously poor !
 - Food was a joke , such poor quality. 8.
 - What poor customer service and lack of compassion.
 - but that's the only positive as the customer experience is simply poor.
 - Buffet was very poor selection and disappointed to see guests were not wearing masks and breathing all over the food.
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28 Great Tower Street, London EC3R 5AT England
28 Great Tower Street, London EC3R 5AT England

hub by Premier Inn London Tower Bridge hotel

4.5

527 reviews

Trip advisor
bathroomthe-shardtower-of-london proximitymodern
 - The staff are so nice and the rooms, whilst small, are very modern and have everything you need.
 - Room was modern and clean with a powerful shower.
 - Modern decor.
 - The hub it's self it a smart clean and modern hotel.
 - A very nice ultra modern hotel my only gripe would be the room size, adequate for a single occupancy
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 - The room has a window and an air con system
 - I had an inside room so no window asp a little like a space capsule
 - however, we were very disappointed that the room had no window and felt like a box.
 - I booked this room knowing that it had no windows
 - Some of the wallpaper was coming off from the walls, surfaces had been scratched and our blinds when we pulled them down had broken.
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 - I had room 601 and had a lovely view of the Shard.
 - We also were lucky to get a perfect view of the Shard from our room which was a bonus!
 - View of the shard from our room.
 - Next to the shard,tower bridge and tower of London.
 - The first room the blind was broken so I was swiftly moved to a higher floor and I’m so happy about that because I love heights and I also had the added bonus of a beautiful view of the Shard building.
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 - The reception team were very helpful as I ordered food from Ubereats etc, bringing it up to my room along with any other amenities I needed.
 - Room was modern and clean with a powerful shower.
 - It was very comfortable, very clean and well equipped with multiple towels, hairdryer, shower gel and water.
 - Great shower.
 - Bin, shower, clothes hanging space, lovely bed, air con.
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 - This is my first visit to a hub, I was only staying one night and I knew that the room would be small.
 - Rooms are small
 - Room was quite small
 - The room is small, that’s the point.
 - but the basic price is a small room.
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 - The location is brilliant - so close to the Tower of London, Tower Bridge, Borough Market and The Shard.
 - Location excellent near Tower of London,
 - Great location close to the Tower Of London, Tower Hill and Monument tube stations.
 - Location is very close to Tower of London and using Tube not far from Monument Tube Station.
 - Near the Tower of London and not too far from the Millennium Bridge.
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The Strand, London WC2R 0EZ England
The Strand, London WC2R 0EZ England
4.8

1492 reviews

Trip advisor
bathroomthe-shardbirthday celebrationstaying experiencearrival
 - however on arrival, we were upgraded to a junior suite which was a wonderful treat and surprise!
 - 
 - We arrived last night.
 - The staff were absolutely wonderful throughout our visit, from check-in at reception, spa visit and restaurant staff.
 - The flowers and cake i had requested were in our room on arrival and the view from our room was incredible.
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 - I know you might say you pay for the experience
 - Only slight negative was the final cost of having all meals at the hotel, very pricey;
 - So I booked and paid over the phone.
 - 
 - Never going to be the cheapest stay
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 - She made our experience wonderful!
 - However our most recent stay was even greater than our previous experiences.
 - Fabulous experience with amazing service.
 - We were lucky enough to have the beautiful pool to ourselves & has the best spa facilities I've experienced across the world.
 - This was an amazing experience.
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 - The room was perfect; so spacious and the bathroom was just glorious!
 - The room was very spacious and bathroom was lush.
 - The amenities gorgeous.
 - The bathroom was clean and spacious,
 - Robes for the children was a fabulous touch in the room, as well as toys and colouring.
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 - We were due to stay for my birthday last year
 - The hotel was amazing & all the little add ons were great - the staff brought cake & a belated 50th birthday card for my husband to our room.
 - I booked a stay for my wife’s birthday, for a significant birthday.
 - Fantastic '5 STAR' stay for two nights over Valentines & 40th Birthday!
 - and we did for my 40th birthday!
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 - We have stayed in hotels such as The Ritz and The Shard and the facilities are similar,
 - I was very close to check in to Shangri-La at the shard
 - I much preferred a previous stay at the Shangri-La at the Shard, and for the price would choose to stay there over the Savoy.
 - We were upgraded and the view from our room(630) was absolutely stunning, all along the river Thames taking in the shard and St Paul’s cathedral just wonderful.
 - We also had a wonderful view down the river to the Shard too.
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The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England
The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England

InterContinental London - The O2

4.7

2445 reviews

Trip advisor
bathroomthe-shardspaconcertshow
 - Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!
 - We stay here as so close to the O2 which makes seeing a show so easy and fun.
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 - Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.
 - We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.
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 - I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.
 - The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.
 - but we paid a lot for a generally unsatisfactory experience.
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 - This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.
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 - This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.
 - The staff are really helpful and the location is perfect for the concerts at the 02.
 - We stayed after a concert at the O2 and it’s one of my favourite hotels.
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 - Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.
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 - but the very notable single egg served in each case; I’m not sure whether this was due to the restaurant operating at close to capacity, or because we were dining on the Club rate, but either way this was poor.
 - There was a poor selection of soft drinks, many of which were locked up on the first day and there was a very poor selection of wines in the evening.
 - Some excellent aspects and also some very poor!
 - Very poor service.
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 - Check in and check out was busy
 - Breakfast was quite busy and so service wasn't as fast as normal
 - but the incommunicative accompanying hotel staff member was too busy eating the photographed canapés to care what paying guests thought.
 - No omelette station at breakfast was a slight let down - chef was busy keeping buffet topped up.
 - even though it was not busy still took way too long.
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 - Tea was nice we had the vanilla tea which was different for tea as even at the Shard they never had vanilla tea as an option.
 - Sooner stay here than the Shard.
 - The best hotel I’ve ever stayed in much better than the shard!
 - Really recommend this place, would also be a great date night place. Like going to the shard
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 - Bed comfy, nice bathroom, super view.
 - The room was largely great (room 305) We had a bit of a fiddle trying to work out how to get music to play through the bathroom speaker and sussing out the lights, coffee machine etc,
 - I enjoyed a swim in the pool-the spa area was spotlessly clean (as was the rest of the hotel) and there was everything that one could possibly need in terms of towels, shampoo etc.
 - The bed was comfortable,the bathroom sparkling.
 - The bathroom was fantastic, quiet and exceptionally clean.
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 - Next I see her a bottle of champagne on me An also showed me around the lovely spa an packages to book I’ll be back
 - I booked an Aromasoul Scrub and an Urban Longevity Facial.
 - She made my experience worthwhile (my first professional massage).
 - My brother and I spent the afternoon here having afternoon tea as well as spa treatment.
 - don't forget the spa, thanks Akosua for such an amazing customer service.
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