We asked for robes and a mattress topper and was provided with them right away.

The bed is fine and bathroom serviceable.

Room was clean and well furnished including a mini fridge, safe,  coffee and tea maker, cookies, bathrobes and slippers.

Rooms are big, nice bathtubs and showers
Concierge room is nice and handy (though closed most of the day)
Location is modern, fun, and lots going on (though away from major sites)
On off bus stop located right nearby.

Robes and slippers were provided and the bathroom had a bath and a separate shower.

The bathrooms are well lit and spacious with a good sized bath and quality bath sheets for a luxurious feel.

Our room was fabulous with an amazing bathroom.

Really high quality rooms, facilities and amenities.

Good rooms with good bed, depending on the room shower and/or bath, tv, coffeemaker.

The room was very clean  as was the bathroom  everything in perfect working order.

The bathroom was a good size with a walk in shower and separate bath.

👍

The room was spacious, comfortable and we had a bath and a shower! Brilliant.

Bathroom washbasin plug didn’t work at all so overflowed.

Stunning hotel, clean, fantastic location.easy access to amenities,  nicecwalk to tower bridge Staff were amazing, so attentive and friendly.

The room was warm and the shower was working brilliantly!

Toiletries and two bottles of water provided.

We stayed in the deluxe plus room and was looking forward to the luxury items such as bathrobes, slippers and a stocked mini bar, all of which our room didn’t have which was disappointing,

SLEEP 1/1 - Really comfortable and large King side bed in the Executive rooms

SHOWER 0.75/1 - Bathroom had both a large bath and shower.

But, considering that Trudy in the executive lounge was absolutely lovely, we weren't too bothered by the staff.

The afternoon tea and cocktail hour in the Executive Lounge were enjoyable.

The Executive Lounge has a fantastic roof terrace, with views of the Shard and The City.

I would particularly like to mention all the staff in the Executive Lounge, Cilla, Maria and Gabriela who are great ambassadors for the Hilton Brand.

Thank you ☺️ p.s big thank you to guys who work in executive lounge, sorry didn't catch your names ,thank you for looking after us so well.

The executive lounge has an excellent choice of snacks and drinks and the roof terrace has views of the London skyline.

A spacious room with the view of Shard made it even better, the executive lounge and rooftop bar was also a highlight to enjoy the city.

Executive lounge was nice and the views from the balcony was really nice.

Here we met Hati, the super welcoming and hard working lady at executive lounge.

I wanted to give a special shout-out to Haiti in the executive lounge because she worked really hard to make our stay special and was willing to help at a moment’s notice to make our stay excellent!

Executive Lounge really good perfect view of the Shard and food was great.

The executive lounge was quite busy and there was a relatively good selection of drinks and light snacks/canapés,

There is an exclusive executive lounge with a terrace that showcases the beautiful landscape of London.

This Hilton was one of the first London properties to reopen their Executive Lounge, which I appreciate.

The Executive Lounge was also a nice experience for those with access to chill, relax and grab a drink or a small bite.

What a lovely hotel, from the first class welcome as a Diamond, to the lovely service in the Executive lounge, our stay was faultless.

The hotel was lovely and the staff were very helpful, on check in we were given access to the executive lounge to celebrate our anniversary which we were not expecting at all!

The room was spotless and very comfy, prefect location with a great breakfast 
Highly recommend a stay here!

Good Location, larger rooms for London, mini fridge (not stocked), easy check in, clean, didn't use restaurant or gym

Even if you do not want to walk far, this hotel has a perfect location, very close to the Thames, very close to the open top tour buses, other places to eat, the ferry boat service, tower bridge and even a M&S local right near the hotel for any last minute provisions.

This hotel is located right next to the London Bridge train/bus station making it ideal for traveling in and out of the city.

The location was perfect for us as we wanted to visit the Shard and Tower of London during our three day stay.

Perfect location, clean rooms, friendly staff, good food at the restaurant.

Could not wish for better - location, hotel style, bedrooms and of course the staff.

It's an incredible location with so much energy.

The location for this hotel is too far away from them,

Great location (within easy walking distance of London Bridge station) with clean rooms and great service.

Perfect location, lovely rooms, great breakfast.

A really pleasant stay - a clean, modern hotel that is centrally located.

Excellent location, very good breakfast and welcoming staff.

The location and travel to and from the hotel suited us perfectly.

We love the location (surroundings) and the ambiance of the hotel as well.

Location was right next to kingscross and London bridge.

This is very, very bad for people who may have allergies to certain foods and proofs very poor hygiene standards.

The selection was relatively poor (including hot items).

At £370 a night and not even a biscuit in the room is one thing, eating dinner at this Hilton was probably one of the worst experiences post Covid, service was poor and the food was less than poor, a soggy pizza that wasn’t even cut up and halloumi fry’s that were cold and tasted rancid.

but I wouldn't think this hotel is covid safe due to very poor cleaning practice.

As you can see by my other contributions, I very rarely give poor reviews,

Upon arrival was told they are only serving lunch and dinner and then was presented with a very poor menu for breakfast the choice was a french pastry or hot muffin.

We ordered breakfast to the room as a treat and were very dissatisfied, card from door was not collected and so breakfast was 45 mins late, also breakfast was of a very poor standard practically inedible, rubbery eggs, anaemic sausages and horrible coffee.

Mini bar in room had poor choice & was extortionate.

We were sharing the room with our son - the only bad thing was the rollaway bed was very small and extremely uncomfortable - which is very poor given the price we were paying.

Being charged £56 at the bar for 4 drinks - 2 bottles of beer and 2 poor cocktails.

But breakfast  is relatively poor with a small  variety.

However, whilst they were having to adjust to the recent closure of the adjoining Jamie Oliver restaurant, the breakfast served on out first morning was extremely poor.

Completely self service and poor range of food which kept running out

Hilton loyalty program provided a bit better room - that was nice.The downside:Fire alarm went off on all floors, poor breakfast with some rotten food and broken boiler - could not take a shower for hours.

- The shwoer/bath set-up was poor - Everytime I had a show a flood of biblical proportions ensued;
- We had access to the club lounge - Tried once and gave it a miss for the rest of the stays.

How unprofessional and poor service of front officer-Katy!

The service in this hotel in comparison to the many other hotels I have stayed in was simply poor.

The tables were not cleaned after use, and rather poor self service tea and coffee, due to the volume of guests it would have been better to have some pots of tea and coffee to speed up service.

Definitely the Achilles heel of this hotel, food quality and presentation poor, slow to top up, dirty tables, hardly any staff, long queues at serve yourself coffee machines.

The place is beautiful with the view of the shard.

The service in general within the hotel was also impeccable and we had the most stunning view of the shard from our room.

Hotel at tower bridge was very clean and comfortable and we have a view of the Shard and plus the hotel catered for my coeliac needs.

Walking distance to the Borough Market, The Shard and across from the underground station.

Our excellent room was really quiet despite the busy area and we loved the complimentary upgrade of a view of the Shard.

I got a chance to visit the roof top, which had amazing views of the shard.

Bottle of wine and coffee machine in room with view of the shard perfect the bed was extremely comfortable and I thoroughly enjoyed my stay special thanks goes to the receptionist who dealt with me upon arrival couldnt do enough for me

Great hotel, in a convenient location for London Bridge with a beautiful view of the Shard.

Just spent a fantastic couple of nights staying at this hotel the check in was done by Gabriele and Ahmed which was seamless and we also met Ana Zamorano the rooms manager who was wonderful, had a super breakfast in the restaurant and in the evening enjoyed a couple of drinks at the bar again the staff members were great we would thoroughly recommend this hotel location was great- right by the Tower Bridge and great views of the Shard

The roof terrace of the lounge is a nice addition when the weather is nice and has great views over the Shard and the skyscrapers of City of London.

I received a diamond upgrade which  gave me an executive room on the10th floor with a fabulous view of the shard and the city.

Great location very close to Tower Bridge & amazing views of the Shard from our room.

My room was clean and modern, comfortable and quiet, with a view on The Shard.

Good location near the Shard and Tower bridge and two minutes walk from Tower Bridge underground station.

Good location close to shard and tower bridge with terrace bar overviewing the shard.

This hotel has a great atmosphere and is in an ideal location for Tower Bridge, the Shard and the Tower of London.

The view to the Shard was breathtaking - the wifi was fast enough to do everything i needed to do for my job.

Located minutes away from the London Bridge station, the Tower Bridge and rather  close to the Southbank as well as the City of London.

Near the Tower Bridge
One of the best choices in London, with great prices per night, even after upgrading to bigger room and higher floor, highly recommend

Location is magnificent, lots of restaurants and shops , and so close to tower bridge.

The hotel is close to tower bridge, the shard, Borough Market,  the Thames, Millennium bridge, the Globe theatre, Bank/ St Pauls all in walking distance.

Very close to Tower Bridge and Tower bridge station, it’s a charming hotel with a nice view of The Shard (and others London’s iconic buildings ) from the terrace at Executive floor.

You will also be walking distance from the Tower Bridge, the Thames, and a great street vendor that makes the most amazing caramel peanuts and cashews.

The Shard, Borough market, Tower of London and Tower Bridge are all within walking distance.

We like the location, near London/Tower Bridge and the southern train station, which convenient for some of my work related travel.

Our third stay here, location is good,close to Tower Bridge about 3/4 minute walk to the river by the mayors offices on the south bank.

We liked that the hotel was in easy walking distance to Tower Bridge and the Tower of London plus the Underground as well as many restaurants.

Location close to Tower Bridge and very close to river.

The Hilton Tower Bridge is conveniently located close to both the Tower Bridge Tube station, the Thames Boardwalk and good shopping and restaurants.

We stayed here for a visit to London.The location of the hotel is excellent, near everything.You can see the Tower Bridge, the City and several other important sights.

The location so close to Tower Bridge and London Bridge railway station is fantastic, with a lot of restaurants and shops in close proximity.

I found out London is a very walkable city, and I love this hotels location near tower bridge, and there’s plenty of restaurants, bars and shops nearby.

and the hotel is really near to the  Tower Bridge and to the London Bridge Underground.

It is walking distance to the London Tower Bridge .

This hotel is in a superb location, on the South Bank , close to Tower Bridge .

Hilton London Tower Bridge

poor

executive lounge

location

tower-bridge proximity

En-suit shower room with Fluffy towers nice toiletries.

The bathroom at the Intercontinental was good.

Our room was large and very comfortable with a large bathroom with a shower and bath tub.

The Intercontinental O2 is five star based on its amenities alone.

The beds are a dream, like sleeping on a giant cloud and the showers are enormous with rainfall heads and constant hot water and quality shower products.

The hotel itself is very good, as you would expect with good sized rooms with the expected amenities and the staff are friendly and helpful, the breakfast was very good.

The bathroom was huge and the bedroom was a good size.

The bath was huge and the shower was nice, we even had lovely think dressing gowns waiting for us.

Beds very comfortable and rooms spacious clean and bathroom nice.

The room was largely great (room 305) We had a bit of a fiddle trying to work out how to get music to play through the bathroom speaker and sussing out the lights, coffee machine etc,

I enjoyed a swim in the pool-the spa area was spotlessly clean (as was the rest of the hotel) and there was everything that one could possibly need in terms of towels, shampoo etc.

The bed was comfortable,the bathroom sparkling.

The bathroom was fantastic, quiet and exceptionally clean.

The spacious bathroom included a walk-in shower and separate bathtub, and the usual Agraria amenities (although soap bars were by Anne Semonin).

1 Poultry, Cannons Health Club and Spa (City), Bookartbookshop, Clink Prison Museum, Lost City of London, Great Eastern Railway War Memorial, David Gollancz, Official City of London Guide, City of London Tour Guide, London City Leisure Service, The City Of London Walk, London City Steps, The Windmill in the City, Hoxton Street Monster Supplies, Cannon Street Railway Bridge, Wink, Sri Murugan Temple, London Sri Murugan Temple, Northcote, Hoxton Hall, Dirty Bubble, Everyman Borough Yards, South London Gallery, Bounce Old Street, Behind This Wall, Puttshack Bank, Old Doctor Butler's Head, TraveLife, Travelife, Fine Art Society, Breyer Group Stadium, Rack and Tenter, Mecca Bingo And Slots Eltham Hill, St. Margaret of Antioch, Barking, ostmodern, Visitez Londres en Français, XOYO, Club Aquarium, Signature Brew Taproom, Signature Brew, Artisa Spa, Shelter Club, St. Michael Paternoster Royal Church, Our London, Howl At The Moon, Curzon Hoxton, Sidmouth Park, Crossbones Graveyard, Guildhall Art Gallery, Guildhall Art Gallery, The Craft Beer Co. Old Street, London's Roman Amphitheatre, Be At One Guildhall, Sh!

The bathroom was large and well equipped.

And it was worth every penny to leave the concert and be in bed within 10 minutes.

Following the concert, we were back in our room within twenty minutes, which was superb.

I was meeting up with friends for a concert at O2.

The only disconcerting thing was while we were at the concert they came in and did a turndown service where they put slippers by your bed and a mat, I did find this slightly intrusive to be honest and was glad I had made use of the safe to store our valuables.

Myself & my friend stayed for one night at the O2 Intercontinental whilst we attended a concert at the O2 arena.

The Hotel as its own access directly into the 02 ideal for getting away easily at the end of the concert, no queuing for taxis or river boats.

This is definitely one of our favourite hotels and is in the perfect spot if you are going to a concert at the 02.

The staff are really helpful and the location is perfect for the concerts at the 02.

We stayed after a concert at the O2 and it’s one of my favourite hotels.

She also organised for my chair to be stored while we was in O2 concert Thursday 9th 
Once we had been up to the room we went to the bar where we was greeted by Chris who was lovely and extremely helpful n she found us a table for my wheelchair n moved a chair for me n took our order for drinks .

Lovely hotel , great setting on the Thames and quick link to O2 for concerts and after event drinks.

First visit to this hotel as a friend and I were attending a concert at the O2 so we thought it would be super convenient to stay here as the hotel was connected to the O2.

Good location for O2 concert attending with good access to the O2.

We will hopefully be returning when the concert is rescheduled.

We stayed in February for the SuperM concert.

This would be a perfect stay for people going to a concert at the O2 who have plenty of spare cash! !

I stayed here for 2 nights, to attend a concert at the O2 Arena.

First time I stayed  at the O2 for the Script concert.

Stayed for one night for a concert at the O2 and so glad we did.

If I’d have had to pay I would have definitely asked for a refund.

I complained at the desk on check out and they did remove the car park fee from my stay which I am grateful for and I think is fair as  I still have to pay the parking fine which even if I pay within 14 days will be £20 more than the parking fee.

Only downside is it’s very limited parking and the cost is £40 for overnight if you are lucky to get space.

Extremely unhappy considering we paid for a 5* - you’d get better kindness from a receptionist at a lower star hotel.

To avoid it being ‘complicated’ I agreed to pay for the afternoon tea which could be deducted from the amount paid and the balance paid back to us.

I am sure they put the prices up because I wasn't expecting to pay quite that much when I booked.

The 5* hotel I paid £300 for one night for a birthday celebration was very disappointing.

but we paid a lot for a generally unsatisfactory experience.

Very poor Hotel Service nothing more to say, there are better Hotels available with more competitive rates, refill room water missing, coffee machine broken, beds sheets not changed when requested, in general poor quality service, we had to ask for everything……

This is pretty stingy given the cost of the dish is only GBP2 more than the next most expensive (included) item on the menu.

although half price - still expensive for little ones.

but for the price you pay to stay in such a luxurious hotel, it is not worth it.

It would have been preferable to have the price of parking included in the accommodation given the cost of the rooms,

Would I pay extra for Club Intercontinental- probably not!

Sadly the price of drinks in the bar let it down a bit!

Drinks etc after show
 could be pre booked .

Also hotel is connected to the O2 arena which is great if you are seeing a show there

We only booked a one night stay to go to the ABBA party at the O2 a great venue for that as the hotel has a corridor straight into the venue .

The hotel was fantastic and had it's own pathway to the arena.

The hotel was very busy as there was a big show at the O2 so there was a queue for check in of about 20 mins when we arrived

Stayed recently with friends for a show nearby and would say very good hotel, most comfortable bed I have ever slept in,responsive staff and spotless clean, only one negative hand sanitisers  were not filled and they really should all be full

We stayed the night for an event at the O2 - perfect for a short easy wander back to comfort after a late show.

Super handy for the O2 if you are attending a show or just for shopping and many if the other fun things to do there!

We stay here as so close to the O2 which makes seeing a show so easy and fun.

It’s great not to have to brave the elements when heading out to a show, and it makes you feel safe when returning to the hotel late at night. I have to say, despite just a few little niggles, we really did enjoy our stay and we had an exceptional evening next door at the O2, which we capped off with an incredible drink (or few!)

Following this we had Marlene with the magic fingers and heart who gave my mum the most relaxing and calming massage she has ever had, she smoothed out her sore back and problematic shoulder which she been suffering from for a while as she’s a chef.

We had been to the hotel for a spa day that had been gifted to us so thought we would return for our anniversary weekend which coincided with a show my husband and son were attending at the O2.

We took breakfast each morning in the Market Brasserie restaurant, adjacent to the Clipper Bar and across from the Arora Ballroom.

I have just stayed for one night with my child, we went to see a show at the 02 and thought the international 02 would be the perfect base and it was.

, Sharps Pixley, St Pancras Gardens, The Magic Circle, Great Marlborough Street, Kilgour French Stanbury, Lady Row Bespoke Ladies Tailor, The Cartoon Museum, Sanook Spa, The Card Shark Show, Private Cinema at Courthouse Hotel, Markfield Beam Engine Museum, Queen Victoria Monument, Fitzrovia Chapel, Thomas Cubitt Statue, Burdett-Coutts Memorial Sundial, Huntsman and Sons, Susannah Lovis Jewellers, Agnew's, Hansuje, All Saints Margaret Street, Cannons (West End), The Warwick, Belle Cour Beauty Salon, Cleverley, Handmade Mysteries - Poppa Plock's Wonky Workshop, Happy Socks, Getty Images Gallery, Next, Hamleys, London Cookery School, Special Overseas Club, Sophie Tea Art, Azza Fahmy, Liberty London, Gucci, Movida London, I Can't Sing!

We had tickets to a performance next door at the O2 on 23rd December (which sadly ended up cancelled 20mins before showtime), so we chose this hotel based on its close proximity to the O2.

The hotel is beautiful, one of the best we have ever stayed in and the location is perfect for a show at the O2.

Due a an event booking all parking it was left to us to park in the arena facilities.

If you’re not at the O2 for a show then I can’t see the value of this hotel

Great overnight stay for a show at the o2.Shame the spa was fully booked during our stay so can't comment on that.

The spa itself is more of an afterthought, hotel reception and spa reception are very good.

Lunch options were great and the cherry on top was the spa!

The massage itself was OK at best, I have certainly had better.

We also used the spa facilities which are lovely.

The leisure club / Spa is very good and free to hotel guests

We have been really well looked after in all F&B Outlets and also enjoyed the steam room and jakuzzi.

Next I see her a bottle of champagne on me
An also showed me around the lovely spa an packages to book I’ll be back

I booked an Aromasoul Scrub and an Urban Longevity Facial.

She made my experience worthwhile (my first professional massage).

My brother and I spent the afternoon here having afternoon tea as well as spa treatment.

don't forget the spa, thanks Akosua for such an amazing customer service.

I have to mention the spa as for our kids this was their highlight!

Had an amazing time at this hotel, Enjoyed the champagne and spa afternoon tea package, my massage therapist was very attentive and did a great job in creating a relaxing atmosphere, Lee made sure I had the best seat in the house to enjoy my fantastic afternoon tea, with an extra little birthday surprise, much appreciated <3 

Definitely going to become a regular at this hotel!

We really enjoyed our breakfast buffet after a morning swim and sauna.

Tea was nice we had the vanilla tea which was different for tea as even at the Shard they never had vanilla tea as an option.

The best hotel I’ve ever stayed in much better than the shard!

Really recommend this place, would also be a great date night place. Like going to the shard

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