All rooms have large elegant marble bathrooms and kitchenettes with sink, mini-fridge, microwave, electric kettle and Nespresso machine.

This hotel was perfect in every way: perfect location near tons of amazing food and entertainment and an easy walk to all the best sites; the perfect room, super clean and very comfortable with all the amenities I wanted (fridge, microwave, coffee, etc); and perfect staff, super friendly and helpful.

Even a shower and bath that works as it should.

Mini kitchenette was great with a brita faucet.

Bathroom was excellent with a large walk in shower.

Room was a good size  comfy bed, lovely bathroom with rain shower and perfect water pressure.

Close to theatres, and shops and restaurants, very attentive staff.great little kitchen in the wardrobe, nice fluffy towels and a great shower.

Fantastic location in the heart of Soho, close to all of the bars, pubs and restaurants, very helpful staff on reception and we were made to feel very welcome, room was very spaciuos with great amenities, bed was very comfy, all in all a great stay, would highly recommend and we will return soon.

Stayed here for 10days earlier this year for work, was clean, tidy and nice bathrooms.

Bathroom was clean and because it was accessible it was spacious.

but we were drawn in by website with its contemporary style and amenities.

All the necessary appliances iron board,espresso ,coffee,tea,filtered water,good and large bathroom ,comfy beds.

The service is fantastic, the amenities wonderful (we especially loved the coffee make, filtered water, refrigerator, and kitchenette).

Great rooms: The rooms and bathrooms are clean and fairly modern.

We were in the suite which was lovely - separate sitting room and lots of space to get ready with a separate dressing room to the bathroom!

Room was spacious (we had a superior I believe), shower had great pressure.

a warm welcome on arrival, a good-sized, spotlessly clean room, a brilliantly handy kitchen area, the comfiest bed we've slept in for ages, great shower.

The Hotel is located in one of the most beautiful areas of London, in the heart of Soho, close to train and bus stations, restaurants, shops within walking distance, very kind hotel staff, especially the maintenance engineer Nando, spacious and well-kept rooms with all comforts, mini kitchen with nespresso coffee, very comfortable bed,  the big Smart TV, an unforgettable experience, Highly recommended!

Beds are comfortable and rooms are very clean.

The room was clean, quiet and the bed was comfy.

Air con very good, high quality linen, comfy bed

but very well designed, with comfortable beds, good makeup mirrors, full length mirrors, excellent top of the range hair dryers and  decent sized safes - these are all aspects that so many hotels get wrong.

Room was clean , bed comfortable small kitchen facilities appreciated .

Our room was perfect for us with 2 twin beds and comfortable bedding.

Brilliant hotel .Incredibly efficient and friendly staff.Couldn’t fault anything.Pablo was OUTSTANDING .Location is excellent.Right in the heart of Soho.Great having a mini kitchen in the room,Super comfortable bed.

Clean rooms, comfortable bed and nice bathroom w/ walk in shower.

Our room was modern and well-equipped, the bed was comfortable and we had a huge walk in shower.

Lovely, clean hotel with excellent friendly staff, comfortable bed and spacious bathroom.

The room was perfect, huge comfy bed and a hidden kitchen station with a filtered water tap (which I loved as it isn’t always a facility in many hotels).

Bed very comfortable and hotel was not noisy which was great.

The staff is always genuinely service-oriented, warm and friendly.

The staff were incredibly friendly and helpful.

Very friendly staff with awesome food recommendations.

very friendly staff , clean rooms , good service all over , away form the crowd of Soho even located at Soho , very close to metro access and full of bars cafes around I highly recommend when you are traveling to London

Super location , friendly and helpful staff.

The hotel staff was incredibly friendly and made every effort to accommodate us.

The staff was very friendly and more than helpful.

The staff was very friendly and asked whether we had already some idea what we wanted to do during our stay.

Stayed two nights and was blown away by the friendly reception we received.

From the moment we arrived the service from the reception staff was 5 stars ..  friendly and helpful, showed us to our room (I think was room 3022).

We were greeted by a lovely lady named Rajani at reception who was very welcoming and friendly.

The staff was friendly and offered me a glass of wine both evenings.

The front desk team are all super friendly and helpful always willing to go above and beyond what you would usually expect.

but very clean room, quiet, great location, the staff was extremely friendly!

a pleasant stay, a very friendly staff dicret and always ready to help.

The most friendly, helpful and amazing team led by gorgeous Pablo.

Friendly and helpful staff with the ideal location.

A lovely hotel, with a fantastic location close to the theatres, Covent Garden and Oxford street.

Great  hotel in Soho with many restaurants and pubs around and 200m from Oxford street.

The hotel was in a well centered yet quiet area, Leicester Square and Oxford Street are just a few minutes away.

Within easy walk are Oxford Street (shopping), Soho itself (lively shops and eateries), Chinatown (great food), and it's easy to navigate to Leicester Square, Trafalgar Square, Piccadilly Circus, the Houses of Parliament, the London Eye and more.

Only 300 metres from Oxford street and lots of pubs and cafes nearby.

So close to Oxford street and lots of cool places in soho in walking distance for food and drinks.

It’s a 2min walk to Oxford street and a 10min walk to Piccadilly Circus.

Oxford street is on one side, Soho bars, restaurants and night life next door.

Walking distance to Oxford Street, Piccadilly and even Covent Gardens if the weather is pleasant.

You can reach Oxford Street, Covent Garden, China Town and Picadilly Circus in a few minutes by walking.

5/10 min from Picadilly or Leicester Square, 10 min from British museum, literally 2 minutes from Oxford Street.

Great clean hotel in a prime location.Plenty of places to eat and drink which are close by.Most things are within walking distance.2 minute walk from Oxford street if you enjoy your shopping.Nice park at the end of the road.

Lots of restaurants, bars, shops and Oxford Street around the corner as well.

We thought it was a lovely hotel , great location just off Oxford Street .

based in the lively soho area with many restaurants and bars close by,, also close to Oxford street. .

Situated in the heart of soho and just walking distance from oxford street and a few minutes walk to Tottenham Court Road tube.

The hotel is in close proximity to Oxford Street and in turn there are lots of options for dining in or out with access to the features of the kitchenette.

So central, in the middle of Soho with lots of bars and restaurants at your doorstep, tube station and Oxford street 5 minutes away.

You have China town 10 minutes away and Oxford Street for shopping 5 minutes.

Loads of dining and drinking options in the area as well as being close to Oxford Street for shopping

If there is one issue it was the rooms are on the small size.

Iv booked the standard double room which was a bit small

The hotel itself is quite small and despite us having a larger room it was still a little too small for two people.

Remember hotel rooms are small in London.

Great location central for shopping and pubs  
Hotel disappointed me as the rooms were tiny expensive and did not get cleaned unless you asked for it  supplies were not replenished at all very disappointed

The rooms were a little small for what we paid and very dark not much day light getting in at all, the bed was really comfortable and our room very quiet.

Shops, theatres, restaurants and anything you need within a short walk!

This is the place that I would think of when I want a place to rest and relax after a long day of walking and visiting places around London.

A beautiful hotel in the middle of SOHO - A short walk to all you need of restaurants, theaters, shopping.

From the moment we walked in to the day we left, we were treated like family.

It is only a short walk to downtown and the trendy Soho district

We walked from the hotel across Hyde Park to the Design Museum in Kensington, which was an added bonus.

It's good for nightlife, food, a comedy show, shopping, and if you want to hit London attractions, you can walk to Covent, Piccadilly, Chinatown, Leicester and have metros stations close by.

We walked 85 miles in 7 days exploring all around this neighborhood and beyond!

It has a fabulous location (we walked nearly everywhere), and underground subway stations nearby.

Only 15 mins walk to London's famous shops.

Easy walk around Soho, Covent Garden & surrounding area.

It was an 8 mile walk, there and back again, so I was quite uncomfortable when I got back,

We walked from Tottenham Court Road station and it was a comfortable walk.

Easy walking to everything you need and want.

You are a short walk from all the main attractions in Soho.

The location couldn't be better, as there are lots of restaurants within 5-10 min walk, theatres are at walkable distance and the communication with further areas could not be more simple, having the main underground lines a stone's throw away.

but a big window did not make it claustrophobic.

Unfortunately, the windows cannot be opened to allow some fresh air into the room.The hotel is very centrally located in Soho

No, I didn't go peeking in their windows, and don't you either,

The room does have sliding windows & blind for noise cancelling

The main problem for us was the room bed was up against the window wall, which was very inconvenient.

but it would have been nice to be able to open a window (windows were present and good for light quality, just could not be opened).

but then I don't spend trips to London gazing out of a window.

button or light streaming under the door but here it is the actual window shutters.

but not too late….. definitely would benefit from black out blinds or curtains for those of us who like the dark but that’s the only mild negative 😊

Unfortunately there were building works right outside our window which finished at 5pm and started at 8am.

My one little gripe was that the blinds didn’t shut out much light when the sun came up and we did wake up early, it might just be us because we are used to blackout curtains.

This is the only gripe may be the hotel could look at better sound proofing on the windows?

but my personal preference would be to have windows to look out of as I felt a bit claustrophobic.

The only thing missing was any blackout curtains as the blinds let in a lot of light.

No curtains, just blinds which did not completely exclude light.

Rooms without windows that open can be a bit stuffy.

Everything fine except the window blinders, they are just like from the 50ies: work bad and do no really make the room dark.

We had the luxury of self controlling air conditioning, black out blinds, and tasteful window blinds.

The Resident Soho

small room

window

friendly

comfortable bed

walk

We were blown away from the moment we arrived - outstanding service.

but when I arrived we were given gorgeous prosecco, freshly baked scones and cakes (the scones were still warm), and plenty of sweet treats!

We had request early check in and navina give us a room.

Checked out of the Montcalm Marble Arch today, it’s safe to say that my wife and I will 100% be returning. We checked our luggage in early and they even offered to accommodate us checking in earlier than anticipated, we opted not to and explored London (the hotel’s great location allows for walking to a lot of main attractions!)

We’re provided a welcome Prosecco on arrival, staff were very welcoming, even helped us find a club still open late hours.

We arrived here and we been welcomed with a nice breakfast,after that we spend couple of hours into the spa area ,and Andreea there she made sure that everything was perfect for both of us and she provide as an amazing customer experience.

She really helped us from the day we arrived.

I had a really good experience, especially with Damyana
she was very polite and sweet and make everything simple, the room was lovely and clean and very spacious, the food was delicious and all staff members were polite and always checked up on you.

Every aspect of our stay was truly excellent from check in to check out.

I stay Montcalm with my friends coming from Dubai , customer service was excellent specially Jade from reception she help me on check in check out.

My stay is amazing from the day i check in.

That evening as we left a couple were checking in and we heard them being given a complimentary upgrade –

On arrival we were upgraded to a junior suite to make my birthday extra special.

I stay in montcalm by myself this time for business and Jade was very helpful from arrival to departure.

Amazing stay and friendly staff specially from reception and navina was very helpful and checked me and checked me out.

From the moment we arrived to the hotel the day before our wedding to our departure, everything and everyone was lovely.

My stay is wonderful from check in to checkout.

We were very kindly upgraded to the 'wow suite' at check-in, which was massively appreciated!

she have helped us since the first day we arrived here.

The massage was one of the best we've had (we go every 4-6 months or so for a deep tissue massage).

A special tank you to Navina and edmund for their care

Location is good and Metro station is 3 minute walk and there is Arabic shower.

Room very comfortable and staff very friendly, especially ksenia and Mariam from reception and a special tanks to Edmund and jade for their special care and canni a very good manager 
Will come back definitely.

Many tanks to the manager Canni for his professional service .

نعم من اجمل الفنادق اللي سكنتها من 2015 في سنه 3 مرات اسكنه special thanks to Jade on reception she has been very friendly during all my stay in London always happy to come here would be back in December with my family and friends I’m very happy I love Arab shower feature from rooms would recommend this for people who like it

Amazing hotel , beautiful staff thanks to Jade for good service, Arab shower is amazing I loved this feature from the hotel, I love this hotel and would definitely come back in a future hope to see everyone back !

Both bathrooms were stunning and very clean.

There was water hose in the bathroom which was wonderful.

Lovely bath with clever design bringing light into bathroom.

Comfortable, opulent lobby; spacious, luxurious bedroom - plenty of storage, make up area, power shower, good quality linen and towels.

The location will change your business trip to holidays.The room itself was spotlessly clean, had a truly excellent bathroom, and the bed was amazingly comfortable.

Overall, the hotel was enjoyable with a comfortable stay and night's sleep being in such a central location this made planning and walking around very easy to coordinate, bathrooms too were very pleasing to see a very lavish interior and newly refurbished to a high standard, all hallways and the lobby too so this added to the vibe.

The suite was so nice really spacious with two bathrooms and Elemis compliments in the bathrooms!!

The room was furnished well and the bathroom spaces were lovely.

Be sure to get the bathrobe out of the cupboard as they are dreamily comfy.

Nevertheless, as mentioned, the standard of bathroom facilities in the junior suite made up for this.

On top of the first-class service, the bed was one of the most comfortable I've ever slept in and the bath/shower was incredible!!

I choose Montcalm for celebrate my 30th birthday and it was very nice stay I got surprised with a massive surprise done from Jade and Edmund from reception which work and made this surprise very special for us.

I stayed in Montcalm with my wife for her 30th birthday and I can’t be more happy, we are very please we choose Montcalm for celebrate such a nice stay.

As we mentioned it was my wife’s birthday, the staff really went above and beyond, they upgraded us to the Quebec Suite which was incredible!

I stayed in Montcalm for my boyfriend’s birthday and I cannot be more happy, jade help me and decorate my room from beginning to end, we are travelling from south Arabia and I’m going back home very happy would come back definitively

It was my daughters 18th Birthday and extra touches were added to our amazing room which made it even more memorable.

I stay at Montcalm for my birthday and Jade made sure everything was done in the room, she arrange a Prosecco, cake and made our stay very special highly recommended great location and staff is excellent!! 🏵

She made my birthday so special-balloons, birthday cake, Prosecco-unbelievable!

I made a booking for one night for my mum's birthday at The Montcalm Hotel in Marble Arch.

We enjoyed our stay so much we are already planning to celebrate our birthdays here, our expectations were high when booking

A huge shout out to Jade & her team on reception for making my Birthday stay so special.

The trip for my daughter’s 21st birthday was transformed by the team at reception who really turned things around .. and more than making up for our initial disappointment.

Visited for my 40th birthday and booked Montcalm Marble Arch due to the excellent reviews and we were not disappointed.

At the end of the meal to my surprise the staff came out again signing happy birthday and another cake I was blown away by their kindness also must not forget the chef who did us a very enjoyable meal.

As well as a room upgrade we also got Prosecco and cake as we were celebrating my birthday.

but made sure the room was set up for the birthday!

My boyfriend booked one night stay on bonfire night for my birthday being the Saturday.

We visited for my partners 31st birthday and the hotel did not disappoint from the moment we laid eyes on it.

I came here for my partner's birthday and I received the best service ever!

I booked the Montcalm hotel for my boyfriends birthday and our stay was fantastic.

Staff are really friendly Mrs Ambika has supported us while checkin and check out very quick and effective 
location is fantastic as its near by to hydepark, oxford street

Location is superb in no time u reach Oxford street and Hyde park still the hotel is calm and no hustle bustle out side of it.

Great hotel to stay in, very clean hotel which is near Oxford street.

Location is amazing next to Oxford street and me and my daughter really enjoyed our stay and we would be definitely coming back recommend to others

I came from Saudi Arabia to London for a shopping trip and i was so happy to stay in The Montcalm because the location is perfect .it is close to Oxford street and the staff is really friendly and nice .

The hotel is really nice and near to city and oxford street.

I am really happy to stay in The Montcalm by Marble Arch because the hotel is really noce .The location is verry good near to Oxford street and many shopping centers .

Location was excellent, a couple minutes from edgeware and Oxford street.

The location of the hotel is close to Oxford street and many shops around .

Excellent location and 2 minutes from Oxford Street.

When you want something just talk to maryam 👌

Nice hotel , quite , also the place is good near to the station and it’s walking distance from oxford street and the Hyde park I enjoyed my stay hear next time it will be in same hotel 👌

Nice location next to Oxford Street and amazing service would come back

A really nice hotel, staff only willing to help.the rooms are clean and tidy it’s a stones throw from the oxford street which is a bonus for people who love to shop .. Mr canni made sure we have the most comfortable stay..
i totally recommend you all to stay here! !

It is less than 5 minutes walk to Oxford street and to the subway.

You can walk a couple of minutes to Oxford Street and Hyde Park.

Once we had a wilkaround Oxford street which location wise just 5 mins down the road it was time for a drink and something to eat.

Another plus to the Montcalm is it’s quiet location just behind Oxford Street and a short walk to the Marlyebone area (a great place to eat & shop).

This hotel is in a good location, not far from the Central Line tube station and Oxford Street.

The location is also excellent just off Oxford street and about a 20min walk to Madame Tussaud’s can’t wait to book again !! xx

Unfortunately the Montcalm has become so poor in service, we can no longer stay here.

Very poor communication with guest experience executive.

What we didn’t expect was the poor state of the rooms.

Pub type red zig zag carpet which had seen better days, fluorescent red chairs, a tacky four poster bed with mirrors (poor mirrors) overhead and an Anne Summers style porn film feel to the whole room.

The room was worse for wear, drab, poor lighting, dreary furniture, an unmade bed and air conditioning that hardly worked.

The first was blighted by a poor breakfast experience at the neighbouring hotel so we were keen to see if there had been improvements.

Water pressure in showers also seemed rather poor for some reason.

This is a bland business hotel completely lacking in character, and in a poor state of decor.

but the rooms are exceptionally small and the service is very poor.

Room was not a 5* room with shabby furniture some of which was broken, there was a constant smell in the room which actually got nauseating.

The finishing around the shower was disgusting and more 2 star than 5 star.

Smoke and alcohol prevented us from staying long.

Hallway smelt of a combination of cigs and dusty carpet.

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