Disappointed that there was no window view for the cost, just a cramped weird courtyard on the basement level, so the room was dark and kind of gloomy The complementary cocktail hour was nice

I would also say that the hotel is very dark.

We had a ground floor room which was far too dark. It was in an absolute nightmare when getting ready (this is why I only gave 4 stars)

but not too late….. definitely would benefit from black out blinds or curtains for those of us who like the dark but that’s the only mild negative 😊

The rooms were a little small for what we paid and very dark not much day light getting in at all, the bed was really comfortable and our room very quiet.

For proper sleep I need to be able to make the room completely 100% dark.

Upon check in we were disappointed in our small room, down a dark hallway in the back of the hotel, two rooms experienced street/pub noise. .

But the rooms themselves (I saw 2 of them - quite identical) are very small and dark.

Unfortunately the only mirror for hair drying was on the inside of the wardrobe door and even when opened wide, it was quite dark.

We found the room way too dark and thus it appeared small.

However, the room we stayed in on the ground floor was very dark (walls on 3 sides of the window and no direct sunlight) and there was no way to open the window and get some fresh air in.

It was a bit dark (fine for reading in bed, just harder to see what's in your suitcase).

No restaurant in the hotel which usually wouldn't be an issue

but did not bother us: no restaurant in hotel (but you can collect drinks and snacks at reception), Soho Square nearby slightly seedy at night time, no view from room and difficult access for taxis because of lots of small oneway streets.

Breakfast at the hotel is only in room service.

but really, in London, who wants to eat in a hotel.

While there isn't a traditional restaurant in the hotel, this was never an issue for me as fresh breakfast was brought directly to my room at the exact time I had requested it.

but also a micro-wave for heating  up food, and a small washing up sink with basic dishes and cutlery available so you could bring back food to eat in the room, 

There is no restaurant in the hotel which is a smart strategy as there are so many cafes nearby that offer wonderful breakfasts - but they do offer continental breakfasts that can be brought by room service.

No restaurant at the hotel (though they do offer breakfast room service, which we didn't end up using)

No restaurant in the hotel, as it is small and boutique,

I saw some people's comments about no restaurant in the hotel.

And there's no reason to have a restaurant in a hotel in Soho!

There is no restaurant in the hotel (but hundreds within 5 mins walk).

We found great Cafes for breakfast as there is no restaurant in the hotel.

We Would likely stay here again because of the location.

A lovely hotel, with a fantastic location close to the theatres, Covent Garden and Oxford street.

Location is perfect for anyone looking to shop, visit tourist attractions or looking for nightlife.

This is great hotel located right in the heart of SOHO.

This hotel was perfect in every way: perfect location near tons of amazing food and entertainment and an easy walk to all the best sites; the perfect room, super clean and very comfortable with all the amenities I wanted (fridge, microwave, coffee, etc); and perfect staff, super friendly and helpful.

Great location (at the centre of London’s tourist activities), nice comfortable and functional room and very good service from the courteous staff.

Location of this hotel in SoHo couldn’t be more perfect.

My stay at the resident soho was brilliant, the location is unbeatable!

The Hotel is located in one of the most beautiful areas of London, in the heart of Soho, close to train and bus stations, restaurants, shops within walking distance, very kind hotel staff, especially the maintenance engineer Nando, spacious and well-kept rooms with all comforts, mini kitchen with nespresso coffee, very comfortable bed,  the big Smart TV, an unforgettable experience, Highly recommended!

Location was in the middle of Soho, really close to Tottenham Court Rd Tube and lots of great restaurants, bars, Oxford st etc.

very friendly staff , clean rooms , good service all over , away form the crowd of Soho even located at Soho , very close to metro access and full of bars cafes around I highly recommend when you are traveling to London

Super location , friendly and helpful staff.

The location of Resident Soho was the best ever!

Excellent location, the room is clean and comfortable.

Everything was perfect in terms of room, location, members benefits such as the discount and early check in and late check out.

Best location, closet o to train station, shops, clubs, restaurants and many more.

Extremely helpful staff and superb location.

The hotel is also in a fantastic location for enjoying central London.

From there, the main tourist attractions are within easy walking distance - the National Gallery, the Palace of Westminster, Buckingham Palace, the Embankment, the British Museum, Covent Garden, you name it.

Not only was it the perfect location to easily get to all the sights—including The National Gallery Museum, Buckingham Palace, Westminster Abbey and the famed West End Theater District—the amazing staff made us feel special and cared for in every interaction.

25 min walk to Southbank centre, 5 min walk to theatres, 10 min to National gallery.

This hotel is in a great location: within walking distance of Trafalgar Square, the National Gallery, multiple underground stations, theaters, and many, many restaurants and cafes.

It's close to Trafalgar Square, The National Gallery, London Eye, Big Ben, Buckingham Palace.

And it's close to the Underground (the subway), and within a 15-30 minute walking distance of the main attractions, such as Buckingham Palace, Parliament, the National Gallery and Trafalgar Square.

Minutes walk from Covent Garden, British Museum, Univ of London, National Gallery and National Portraiit Gallery theaters.The well-appointed rooms are comfortable and have kitchenettes, making breakfast easy and inexpensive.

The staff were very attentive and provided a complimentary bottle of wine when they discovered it was our anniversary and gave us invaluable tips on places to eat.

I chose this hotel because it offered a room with a little kitchenette which I love having when I’m traveling so I don’t have to eat every meal out.

Very friendly staff with awesome food recommendations.

Shops, theatres, restaurants and anything you need within a short walk!

Steps away to fabulous restaurants and theatre!!

The hotel is close to the main streets with many bars and restaurants along the way.

A beautiful hotel in the middle of SOHO - A short walk to all you need of restaurants, theaters, shopping.

It is surrounded by delicious  restaurants, grocery store, shopping, and sight-seeing.

Great  hotel in Soho with many restaurants and pubs around and 200m from Oxford street.

Suggest more soft drink options on room service

Fantastic location in the heart of Soho, close to all of the bars, pubs and restaurants, very helpful staff on reception and we were made to feel very welcome, room was very spaciuos with great amenities, bed was very comfy, all in all a great stay, would highly recommend and we will return soon.

It's good for nightlife, food, a comedy show, shopping, and if you want to hit London attractions, you can walk to Covent, Piccadilly, Chinatown, Leicester and have metros stations close by.

The hotel is in a great location, close to shops and restaurants.

The Resident Soho is centrally located around great restaurants and shops.

Almost hit the mark had it not been for an uncomfortable night sleep.

The 3rd and 4th accomodations are single small sofa beds extremely uncomfortable and you have the risk of having also a camping mattress.

but the Hotel was disappointing and very overpriced,   Couldn't even get IN the room with our luggage, no where to put it, crawled over it, put one in bathroom,  could barley walk around bed, I was very disappointed and uncomfortable  for a three day stay.

but the bed is extremely uncomfortable, feels like uneven overused mattress.

the bed is obviously a twin put together and the hump in the middle makes for an uncomfortable sleep. .

Hard uncomfortable foam pillows - not feather or fibre. 2.

We would not stay here again because it was so uncomfortable and we all slept poorly.

One gentlemen’s club is on the same block which may lead to an uncomfortable conversation with a child

but we didn't find it uncomfortable as we were out and about most of the day.

This is the place that I would think of when I want a place to rest and relax after a long day of walking and visiting places around London.

From the moment we walked in to the day we left, we were treated like family.

It is only a short walk to downtown and the trendy Soho district

We walked from the hotel across Hyde Park to the Design Museum in Kensington, which was an added bonus.

Bathroom was excellent with a large walk in shower.

We walked 85 miles in 7 days exploring all around this neighborhood and beyond!

Within easy walk are Oxford Street (shopping), Soho itself (lively shops and eateries), Chinatown (great food), and it's easy to navigate to Leicester Square, Trafalgar Square, Piccadilly Circus, the Houses of Parliament, the London Eye and more.

It has a fabulous location (we walked nearly everywhere), and underground subway stations nearby.

Only 15 mins walk to London's famous shops.

Easy walk around Soho, Covent Garden & surrounding area.

It was an 8 mile walk, there and back again, so I was quite uncomfortable when I got back,

We walked from Tottenham Court Road station and it was a comfortable walk.

Easy walking to everything you need and want.

You are a short walk from all the main attractions in Soho.

The location couldn't be better, as there are lots of restaurants within 5-10 min walk, theatres are at walkable distance and the communication with further areas could not be more simple, having the main underground lines a stone's throw away.

The Resident Soho

dark

hotel restaurant

uncomfortable

location

restaurant

walk

The room we booked was quite small and the bathroom was really *unacceptably* small; you could barely turn around, and the front of the toilet was only about 18 inches from the bathtub.

I had called ahead to request a room with a bath tub and a fridge.

My main complaint would be the height of the bathtub.

The bathtub/shower was also so high off of the floor that, being a short person, I practically had to climb in and out of it every use.

My only so/so about the whole experience was that they have the half glass doors on the bathtub, so water would soak the floor.

The tub was only half enclosed, so water was everywhere after taking a shower.

The decor is fussy, so not to our taste, and I would have preferred a shower over a tub.

My only issue was the shower which sprayed water outside its borders and presented a difficult entry and exit from within a high tub without appropriate handles to make your life easier.

The shower head is firmly installed inside the bathtub and in the ceiling.

Thus when stepping out of the tub you experience a step down.

Everything perfect with the room and bathroom, we slept well and enjoyed the breakfast.

We had dinner in the hotel restaurant that was very delicious and the continental breakfast we had in the morning was quite lovely.

I ordered room service for a late-night dinner and breakfast and the food was prompt and delicious.

although I would again like to point out the great service provided by Lucia in the restaurant, during the breakfast service.

The location on the gardens is so close to the Underground, British Museum, and healthy walks to Piccadilly Circus and Covent Garden for theatre shows.

The breakfast buffet was delicious and well stationed and their library and garden room such a delight to relax in.

Breakfast was good and it wasn't too busy.

Breakfast very good,
Hotel well positioned for theatres.

Everything was very good except that they overcook the eggs.

We had dinner in the main restaurant our first evening and it was delicious!

Breakfast, high tea and dinner were excellent.

From Afternoon Tea, to the Leopard Bar, to dinner, and to the lovely breakfast every morning, the level of service and the food was outstanding.

The staff at breakfast were a delight – friendly, chatty and service-orientated.

Beyond the breakfast, the hotel team were always at hand to help around and answer any questions we might have.

We ordered a few cocktails and a plate of fish and chips to share - all were delicious.

Dined there once for breakfast & once for dinner.

The customer service was first class, our room and bed amazingly comfortable and a delicious first class breakfast.

Next morning down for breakfast, incredible choice and again good friendly service.

But as it was, we felt we had to keep the curtains closed the entire time, which made the room dark.

It is damp, hot, dark, not what it shows at all.

The room was dark, probably due to the decor and the room wasn't as clean.

I did check and whereas we could see outside they could not see in until dark when we shut the shades so we were pleased with the view.

Our room was as far from the front desk as you could get, the toilet had issues the shower water wouldn’t stay in the shower and the room was dark and small.

The room was also dark with dark furniture which did not help.

In all, the small study was extremely gloomy given the paucity of light and the overly dark furnishings.

It is across from The British Museum, subway stations are within 3-4 blocks and if one is a walker, it is possible to walk to Trafalgar Square (National Gallery, National Portrait Gallery in this location) in about 40 minutes.

British museum is around the corner and it is  a walking distance to the National Gallery and many theaters.The hotel is on the quite street, no noise at nights.

You can also easily walk everywhere, like Oxford and Regent St for shopping, the West End for theatres, The National Gallery, Trafalgar square, Chinatown, Soho for dinning and more shopping.

The restaurant and bar staff were equally wonderful’ so friendly and welcoming!

Reception team fantastic,  room delightful,  complementary bottle of champagne courtesy of the manager Dirk, room service after the concert was amazing too.

The dinner menu was original and the food excellent.

The Montague on the Gardens is excellent in ticking all the boxes:  location, cleanliness, attention-to-detail, eating and drinking amenities, and last,

Bloomsbury is really a gem of an area - short walk to so many attractions and restaurants.

The salmon skewers were beautifully cooked and all the other canapes were filling and really tasty.

The restaurant and the afternoon tea in the garden are very nicely presented.

It is the perfect place to stay in London: 
on a quiet street, adjacent to the British Museum;
just the right size to be personal;
walking distance to three Tube stations;
good food and the Leopard Bar a great place for a drink; a simple room service sandwich arrives as a special meal, beautifully laid out on a tray;
decor is traditional,

Both days we had a cocktail in the Leopard bar.

Great food, amazing garden, and so welcoming staff.

Visited the Montague on the garden hotel for an afternoon tea yesterday with my wife.We had an excellent time .The service bad staff was absolutely wonderful and mead the day so amazing.The mango fusion tea is dream to savour.As we arrived ,we were greeted with a wonderful smile and you couldn’t ask anymore from the staff.Everything is as expected and we are definitely be going back .Next time it would be for an evening meal .Well done to all the staff that works at the hotel and for making the day unforgettable.

The concierge was very helpful in directing us to several wonderful "non-touristy" pubs for dinner and we could not have been happier with his suggestions.

We enjoyed very much talking with Lucia in the Restaurant and Georgia at the Front Desk, ably assisted by Neil, Jorge and Animbola.

We had breakfast every morning in the main room , they had a very nice variety of food.

Fabulous location, an amazing array of food  and  wonderful staff where nothing was too much trouble.

The staff at the hotel are so welcoming and helpful, particularly the bar staff who made great recommendations- thank you.

They have wonderful, warm and inviting staff.

Head Concierge Mustafa was incredibly helpful and knowledgeable—helping us before we arrived and again upon arrival with great information and expert assistance.

I wanted to express my sincere gratitude for the staff at Montague on the Gardens.

Staff could not have been more pleasant and helpful.

From the moment we pulled up and the car was taken by the concierge, amazing.

Wonderful staff from the second that our taxi arrived !

I cannot say enough about the hospitality provided by all levels of The Montague staff.

Inside, you're greeted straight away and the staff are so helpful and polite.

but what made the stay so remarkable was the staff, who made us all feel special during our stay.

She was so friendly, helpful and gave us excellent advice about what to do and where to go (Borough Market), particularly in light of the Notting Hill carnival which she advised us to avoid.

Messrs. Crokaert and Anderson, General Mgr.

Not so at The Montague - every single staff member was friendly and helpful.

I would DEFINATELY stay here again I enjoyed every minute of my stay.Well done to all the staff for making our visit so lovely.

What a lovely location, and the staff and food were amazing!

Each one of the crew was kind and gave us the filling that we are well come. Ohh.

All of the staff were extremely friendly and helpful.

Outstanding service started just walking in the door and was greeted by Jorge Alvarez at the Concierge Desk.

It's perfect for a visit to the British Museum, literally 5 minutes walk to the main entrance.

To me The Montague feels like my London "home" and I always enjoy walking through the front door.

The hotel is well located--a 5 minute walk from the Russell Square tube station in one direction and a 10-minute walk from the Tottenham Court Road tube station in the other direction and more or less directly across the street from the British Museum.

We found the location to be easily walkable to much of London, and the tube is a quick walk through the Square in case that is more your speed.

Felt welcome every time we walked into the hotel.

This place is exceptional, from the moment you walk in everything in between, and to the goodbyes.

Its location is very good, close to the British Museum and the underground is just a short walk away.

Location great, walks to British Museum, walks to Covent Garden in 20mins, overall a great weekend.

It is a 10 minute walk from Oxford Street and a 15 minute walk from The West End meaning that there are plenty of shops, restaurants, cafés and bars within walking distance.

We had a lovely one night stay here when visiting London on a theatre trip, the hotel is just a short walk from Holborn Station and nearby shops.

but equally easy to walk should you choose.

but we found two places within 5 mins walk that were excellent and about half the cost.

The location of the Montague is also a strength - we walked everywhere in London from the hotel.

Close walk to Russell Sq tube, No14 bus outside that ran to Piccadilly and 10 min walk to Covent Garden.

Very well located with a high traditional decor 
Attentive staff and staff excellent GM (Dirk Crokaert) very helpful and professional 

Perfect base for central London with the British museum only a couple of minutes walk and Covent Garden a ten minute stroll

The great experience began as soon as we walked in through the entrance and were greeted with smiles and a cheery hello’s.

The Montague on The Gardens

bathtub

staff

breakfast

Hotel's own car park is very small; we didn't need it, fortunately.

but only because we did not use our car while in Stratford.

but not bad, the staff are not worth the text message, food is ordinary , no bar or resteraunt , 20 pound to park a car theyjust  need better staff ,cheaper parking and try and open up social distancing

On arrival, the only downside to the property is the small car park - which was already full at 2.30 on a Saturday afternoon.

The view from the room is usually of a car park or a street, so I wouldn't choose this place if you are after a city view.

No - I was then informed it was £20.00 per night to park my car - it just gets better.

The smoking area ( in the car park ) would be better placed moved away from the building.

We had one with a view across to the Olympic park, The car park is only small and I believe costs around £20 a night, spaces can't be reserved and I'd recommend if you're staying on a weekend parking at the Westfield Centre which does reduced rates for long weekend stays (we paid £13,50 from Saturday lunch to Monday morning).

Only think don't like is exhorbitant car parking charge of 20 per day nicely located sound.

Although it is on a busy road, you cannot hear the cars.

but when I arrived the hotel car park was full, I called the hotel whilst waiting at the gates to the car park to ask if there was another car park or other parking aviliable and was advised to could try and park along the road (no spaces either) or I could go and park in Bingo which is approx a 5 minute walk away and would also cost £25 a night for that privilege too.

To say there is a car park is a bit of an exaggeration.

but it has few parking spots .so had to park my car at the Shopping center 10 minutes walk.

We used the on site car park, it's pretty small & I'm not sure where else we could have parked had it been full.

I parked my car in Westfield shopping where you pay 6,5£ for 24 hrs during the week and 9,5£ during the weekend.

There is a parking place behind the hotel (exit from reception) for ~30 cars with 20 pounds per day.

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