The room we booked was quite small and the bathroom was really *unacceptably* small; you could barely turn around, and the front of the toilet was only about 18 inches from the bathtub.

I had called ahead to request a room with a bath tub and a fridge.

My main complaint would be the height of the bathtub.

The bathtub/shower was also so high off of the floor that, being a short person, I practically had to climb in and out of it every use.

My only so/so about the whole experience was that they have the half glass doors on the bathtub, so water would soak the floor.

The tub was only half enclosed, so water was everywhere after taking a shower.

The decor is fussy, so not to our taste, and I would have preferred a shower over a tub.

My only issue was the shower which sprayed water outside its borders and presented a difficult entry and exit from within a high tub without appropriate handles to make your life easier.

The shower head is firmly installed inside the bathtub and in the ceiling.

Thus when stepping out of the tub you experience a step down.

Everything perfect with the room and bathroom, we slept well and enjoyed the breakfast.

We had dinner in the hotel restaurant that was very delicious and the continental breakfast we had in the morning was quite lovely.

I ordered room service for a late-night dinner and breakfast and the food was prompt and delicious.

although I would again like to point out the great service provided by Lucia in the restaurant, during the breakfast service.

The location on the gardens is so close to the Underground, British Museum, and healthy walks to Piccadilly Circus and Covent Garden for theatre shows.

The breakfast buffet was delicious and well stationed and their library and garden room such a delight to relax in.

Breakfast was good and it wasn't too busy.

Breakfast very good,
Hotel well positioned for theatres.

Everything was very good except that they overcook the eggs.

We had dinner in the main restaurant our first evening and it was delicious!

Breakfast, high tea and dinner were excellent.

From Afternoon Tea, to the Leopard Bar, to dinner, and to the lovely breakfast every morning, the level of service and the food was outstanding.

The staff at breakfast were a delight – friendly, chatty and service-orientated.

Beyond the breakfast, the hotel team were always at hand to help around and answer any questions we might have.

We ordered a few cocktails and a plate of fish and chips to share - all were delicious.

Dined there once for breakfast & once for dinner.

The customer service was first class, our room and bed amazingly comfortable and a delicious first class breakfast.

Next morning down for breakfast, incredible choice and again good friendly service.

But as it was, we felt we had to keep the curtains closed the entire time, which made the room dark.

It is damp, hot, dark, not what it shows at all.

The room was dark, probably due to the decor and the room wasn't as clean.

I did check and whereas we could see outside they could not see in until dark when we shut the shades so we were pleased with the view.

Our room was as far from the front desk as you could get, the toilet had issues the shower water wouldn’t stay in the shower and the room was dark and small.

The room was also dark with dark furniture which did not help.

In all, the small study was extremely gloomy given the paucity of light and the overly dark furnishings.

It is across from The British Museum, subway stations are within 3-4 blocks and if one is a walker, it is possible to walk to Trafalgar Square (National Gallery, National Portrait Gallery in this location) in about 40 minutes.

British museum is around the corner and it is  a walking distance to the National Gallery and many theaters.The hotel is on the quite street, no noise at nights.

You can also easily walk everywhere, like Oxford and Regent St for shopping, the West End for theatres, The National Gallery, Trafalgar square, Chinatown, Soho for dinning and more shopping.

The restaurant and bar staff were equally wonderful’ so friendly and welcoming!

Reception team fantastic,  room delightful,  complementary bottle of champagne courtesy of the manager Dirk, room service after the concert was amazing too.

The dinner menu was original and the food excellent.

The Montague on the Gardens is excellent in ticking all the boxes:  location, cleanliness, attention-to-detail, eating and drinking amenities, and last,

Bloomsbury is really a gem of an area - short walk to so many attractions and restaurants.

The salmon skewers were beautifully cooked and all the other canapes were filling and really tasty.

The restaurant and the afternoon tea in the garden are very nicely presented.

It is the perfect place to stay in London: 
on a quiet street, adjacent to the British Museum;
just the right size to be personal;
walking distance to three Tube stations;
good food and the Leopard Bar a great place for a drink; a simple room service sandwich arrives as a special meal, beautifully laid out on a tray;
decor is traditional,

Both days we had a cocktail in the Leopard bar.

Great food, amazing garden, and so welcoming staff.

Visited the Montague on the garden hotel for an afternoon tea yesterday with my wife.We had an excellent time .The service bad staff was absolutely wonderful and mead the day so amazing.The mango fusion tea is dream to savour.As we arrived ,we were greeted with a wonderful smile and you couldn’t ask anymore from the staff.Everything is as expected and we are definitely be going back .Next time it would be for an evening meal .Well done to all the staff that works at the hotel and for making the day unforgettable.

The concierge was very helpful in directing us to several wonderful "non-touristy" pubs for dinner and we could not have been happier with his suggestions.

We enjoyed very much talking with Lucia in the Restaurant and Georgia at the Front Desk, ably assisted by Neil, Jorge and Animbola.

We had breakfast every morning in the main room , they had a very nice variety of food.

Fabulous location, an amazing array of food  and  wonderful staff where nothing was too much trouble.

The staff at the hotel are so welcoming and helpful, particularly the bar staff who made great recommendations- thank you.

They have wonderful, warm and inviting staff.

Head Concierge Mustafa was incredibly helpful and knowledgeable—helping us before we arrived and again upon arrival with great information and expert assistance.

I wanted to express my sincere gratitude for the staff at Montague on the Gardens.

Staff could not have been more pleasant and helpful.

From the moment we pulled up and the car was taken by the concierge, amazing.

Wonderful staff from the second that our taxi arrived !

I cannot say enough about the hospitality provided by all levels of The Montague staff.

Inside, you're greeted straight away and the staff are so helpful and polite.

but what made the stay so remarkable was the staff, who made us all feel special during our stay.

She was so friendly, helpful and gave us excellent advice about what to do and where to go (Borough Market), particularly in light of the Notting Hill carnival which she advised us to avoid.

Messrs. Crokaert and Anderson, General Mgr.

Not so at The Montague - every single staff member was friendly and helpful.

I would DEFINATELY stay here again I enjoyed every minute of my stay.Well done to all the staff for making our visit so lovely.

What a lovely location, and the staff and food were amazing!

Each one of the crew was kind and gave us the filling that we are well come. Ohh.

All of the staff were extremely friendly and helpful.

The Montague on The Gardens

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It's a beautiful hotel in a fantastic location---a five minute walk to either Buckingham Palace or Westminster Abbey.

Buckingham Palace is at the end of the street, so royalty are neighbors.

The location is perfect, close to Buckingham Palace and Westminster.

That said, its very well located with the underground being a stones throw from the property, even the bus is a 5 minutes walk, so connectivity is sorted, the Buckingham Palace is a 5 minute walk from the hotel, so is the St. James Park, very touristy

The location is perfect for Buckingham Palace, St James Park and more.

I had a very memorable stay at this hotel as it is just 6 minutes walk from the Buckingham palace beautifully decorated and maintained and the junior suites are a very good option for a family of 3 to stay good food very authentic Indian food  good amiebience and the staff is very polite and helpful 
I had all Indian restaurant   But taj hotel Indian food is the best than that of banaras michellim star hotel

Manoj raykar

It's walking distance from the Buckingham palace and very close to all the important attractions in London.

A great location (walking distance of Buckingham Palace, Westminster and St. James' Park).

Close proximity to Buckingham Palace, Green & St James Park and Victoria railway Station is an added plus.

Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace!

Well located, just few steps from Buckingham Palace and Saint James Park underground station.

Hotel reception is nice and location too Buckingham palace at the end if the road and nice high street with eating places .The hotel reception was nice

The hotel is centrally located close to St James & Victoria Stations and Buckingham Palace.

It was also in a great location, close walking distance to the Buckingham Palace, and also near to Big Ben.

It's in a great location - literally a block from Buckingham Palace, and the breakfast (included in my rate) was really good.

The location was ideal, 5-10 min walk from Victoria station/underground and 5 min walk to Buckingham Palace.

Comfortable location, close to the Buckingham Palace and that ST. James Park.

Location is fantastic and walking distance to Buckingham Palace, Chelsea and Knightsbridge.

but this hotel puts you within walking of Buckingham Palace.

The hotel is old and requires further care and update to the hallways furniture, rooms and specially bathrooms.

but can always smell food in corridors which is a put off
When we checked in room pillows were not put right on bed .The breakfast service needs to be improved on the staff are not trained well and orders take ages to come .

Very very poor house keeping 
Not professional even after so many complaints
Not really clean hall ways 
Lift problem so many times down 

Location is very good 
Front desk if you complaint they ignore 
I ask for converter when check in after repeat for 3 days they give me

Typical of English hotels in old buildings, one had to walk through rather complicated corridors to reach the room.

Refusing to go to reception dressed in a bath robe, we called again, and after a total of about 15 minutes of waiting in the hallway, a gentleman arrived and unlocked the doors for us.

Dead flowers were left on the table in the hallway for days.

The hallway walls and carpet are beat up, and the furniture is cheap and damaged in the rooms.

Room 317 were up until 3 am sorting the shopping out throwing boxes on to the corridor, speaking really loud banging the door open & shut all night..

Spa ridiculously busy and would not adopt a booking system 

Premier rooms far away from reception - a gazillion maze-like corridors to follow.

If I had to nitpick I’d say that the cocktails were a little expensive, and that the corridors leading to the rooms looked slightly shabbier than the lobby and the rooms themselves.

No problems with noise from the corridors or outside, although there must be an Underground line right below the hotel, as you could hear the sound and vibration of trains,

however the odd layout of the room saw the 2 chairs in a small nook, immediately facing a wall at the end of a small corridor.

but sadly the carpets in the hallway outside mye room, and in the room, were old, dirty and smelly.

Hotel was extremely expensive considering the old, unpainted rooms, hallways that smelled like backed up sewers.

however had to go via the courtyard as the internal corridors were a labyrinth.

Our “classic” room was small, in need of redecoration and down a nasty corridor.

Strange smell in the hallway on my floor (6th floor).

The location is 10 / 10; Check in experience was 6/10; Room would be 7/10; breakfast would be 9/10.

While the location is excellent and the hotel is clean and the staff friendly, the beds are the worst I have ever encountered.

We like the location and have been very satisfied with our room and any dealings we have had with staff.

We walked almost exclusively which says volumes about the location and many of the walks are through the parks.

The facilities in the hotel
Itself were good, the hotel was well located close to bars and restaurants

I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!

The location allows the access to all the main atractions.

Poor……… 
Noisy hotel
Good location 
Charged for moving to a better room

The location can’t be beat; the service is exceptional.

The location of this hotel is unbeatable.

We had split our stay in London with our family to be in two different locations for ease of getting around with two small boys (ages 3 & 4).

From the hotel's location we were in walking distance to Buckingham Palace, two tube locations, and generally able to walk to and from almost every location we visited; Buckingham Palace, Westminster Abbey, British Museum, Natural History Museum, National Gallery, Sky Garden, Trafalgar Square.

After a "brilliant" day observing the practice Trooping the Colour and visiting the National Gallery we were ready for an early bed and could have eaten dinner in,

It would also have been helpful had the person taking the booking on the phone  warned us about the diversion and had a map of such which the Hotel could have emailed us at the time of booking.

We in fact ended up having to call to get it sent up several hours later, at which point we were already too tired.

Had to call out the maintenance team because none of my sockets, TV etc would work, they came about 2 hours later when i was getting into bed.

Then when someone responds, I sometimes get an irate person irritated why I was calling that number when I only dialed the shortcut from your phone. 4.

The concierge was terrible - he didn't call me back multiple times on dinner reservations.

There were many occasions where our room was not made up for the entire day and we had to call up the housekeeping at 11 in the night when we returned to our hotel asking to clean up the room and their response used to be sorry sir the housekeeping staff has left for the day.

v. After repeated calls to the front desk to request for the duty manager she came up 1.5 hours from my first request, and did try to be helpful.

We received a call back to our colleague’s room to say that there was no one available to help us.

The clientele spoiled it (watching Loud social media videos on mobiles while using the relaxation loungers).

While in London, we had two mishaps - my daughter’s IPhone was stolen, and I fell on the sidewalk and sustained some injuries.

Her manner was abrupt and she also charged me twice for some local calls.

And when we asked to talk to the manager to explain this brilliant policy, we were ignored and they did not call back.

After calling up they said this was normal practice and the security deposit will be refunded.

We did have a few hiccups in being unable to reach housekeeping reception or room service from the room phone

In our family stay at 10 pm in the night maintenance technician rang the bell and came in to fix a toilet leak in another room below our room.

We checked in and there was nothing there so I had to call and ask- the reception staff didn’t know about it

We managed to log on via our mobile phone

However, we did face some problems with my birthday cake even after quite a few calls and emails before reaching there

Booked on telephone requesting quiet area due to medical condition related to hypersensitivity to noida d was guaranteed this Spoke with advanced booking on 3 occasions to clarify and they stated I would have quiet area overlooking the courtyard Neither of these promises materialised sadly Paid over £1000 and was disgusted at the untruths they told me Shocking experience to say the least

She was professional throughout my stay, ans recommended me great food to order!

Food was good and rooms were spacious and clean.

He gave us excellent restaurant recommendations, assisted us with our previously arranged car rental and return, and helped us navigate London during the Queen’s funeral.

A nice variety of dishes including traditional Indian food.

The food was fantastic and the steak we ordered was very well cooked.

This hotel always delivers the highest levels of customer service from concierge, reception to restaurant & bar staff.

I extend a special thank you to the restaurant staff all welcoming and nice and having breakfast in the court is very joyful.

Breakfast was buffet style, with a huge selection of food, including some delicious Indian dishes.

The restaurant decor, fountain and ambience is a treat to the eyes.

LOL), it was the fanciest, most gourmet meal you could imagine!

The food, drink, room, ambiance, staff, architecture literally everything is top quality and the hospitality second to none.

The restaurant gives you nice cuisine,music and services.

There were fantastic restaurants around (Chez Antionette, Bon Gusto, & the Ivy Victoria to name a few favorites) and our room was wonderful.

Also had two dinners here at the Taj@51 restaurant.

Impeccable service, smiling and hospitable staff, great food.

Absolutely lovely courtyard where meals were served in good weather (which it was while we were there) and a wonderful spa.

They made us feel as valued, and as important as anyone who may walk in the door.

Our luxury stay started the moment we walked into the stunning lobby and everything and everyone about this hotel just continued to impress.

It was convenient to all the places we had plans to visit and could walk everywhere.

We were able to walk to the changing of the guard and didn’t need to fight traffic!

Eventually I parked up nearby and walked to the Hotel & met up with the X Keys Concierge.

I did morning runs in St. James park, and we were able to walk to almost anywhere in London.

On Friday morning, we leave after breakfast for a walk around London and come back to the hotel at 2PM as we have Spa treatments booked for 3:15PM.

Victoria Station is also just a 10-minute walk away (from there you can take a train to Gatwick).

I was able to walk everywhere (15 mins to Big Ben, 5 mins to Buck House, 40 mins to Oxford street etc….).

You are five minute walk to the tube stop.

And, in 2 mins, you can walk up to Buckingham Palace.

Mega close to Buck Pal, (3 min walk) where I had a ticket for the Jubilee Party In The Palace.

The location is great, just a 5 minute walk from Buckingham Palace, Westminster and the royal parks.

St. James’ Court, A Taj Hotel

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Disappointed that there was no window view for the cost, just a cramped weird courtyard on the basement level, so the room was dark and kind of gloomy The complementary cocktail hour was nice

I would also say that the hotel is very dark.

We had a ground floor room which was far too dark. It was in an absolute nightmare when getting ready (this is why I only gave 4 stars)

but not too late….. definitely would benefit from black out blinds or curtains for those of us who like the dark but that’s the only mild negative 😊

The rooms were a little small for what we paid and very dark not much day light getting in at all, the bed was really comfortable and our room very quiet.

For proper sleep I need to be able to make the room completely 100% dark.

Upon check in we were disappointed in our small room, down a dark hallway in the back of the hotel, two rooms experienced street/pub noise. .

But the rooms themselves (I saw 2 of them - quite identical) are very small and dark.

Unfortunately the only mirror for hair drying was on the inside of the wardrobe door and even when opened wide, it was quite dark.

We found the room way too dark and thus it appeared small.

However, the room we stayed in on the ground floor was very dark (walls on 3 sides of the window and no direct sunlight) and there was no way to open the window and get some fresh air in.

It was a bit dark (fine for reading in bed, just harder to see what's in your suitcase).

No restaurant in the hotel which usually wouldn't be an issue

but did not bother us: no restaurant in hotel (but you can collect drinks and snacks at reception), Soho Square nearby slightly seedy at night time, no view from room and difficult access for taxis because of lots of small oneway streets.

Breakfast at the hotel is only in room service.

but really, in London, who wants to eat in a hotel.

While there isn't a traditional restaurant in the hotel, this was never an issue for me as fresh breakfast was brought directly to my room at the exact time I had requested it.

but also a micro-wave for heating  up food, and a small washing up sink with basic dishes and cutlery available so you could bring back food to eat in the room, 

There is no restaurant in the hotel which is a smart strategy as there are so many cafes nearby that offer wonderful breakfasts - but they do offer continental breakfasts that can be brought by room service.

No restaurant at the hotel (though they do offer breakfast room service, which we didn't end up using)

No restaurant in the hotel, as it is small and boutique,

I saw some people's comments about no restaurant in the hotel.

And there's no reason to have a restaurant in a hotel in Soho!

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