Rooms are large and very comfortable, the buffet very generous and the staff always very helpfull!

With regards to F&B, the breakfast was good, with plenty of options available and decent coffee, and the eating area is pleasant and well lit.

Excellent breakfast for both quality and choice.

Have just returned from hotel every thing was very good location is great staff excellent good breakfast all in all a lovely stays I'll be returning soon as I can make itlille is a beautiful city for a short break

They provide a very varied breakfast in a comfortable breakfast room with other catering facilities we didn't take advantage of.

One great thing we remember from previous visits was the excellent breakfast.

Breakfast had a good selection with fab scrambled eggs!

This is an enchanting hotel, which has kept some of its original features (wonderful staircase - lift to all floors if required)
Great professional, friendly & helpful staff
Great breakfast selection - the best I have ever seen
I would not want to stay anywhere else in Lille

Good hotel, very comfortable room,the location is fine.The bar area doubles up as a breakfast and lounge

Breakfasts are fantastic value with a super range of cereals, cheeses, breads, eggs etc.

Buffet breakfast was a great way to start the day too.

2, Keita, Negundo Sports, Golfkarwesthoek, Deutscher Soldatenfriedhof Menen 1914 - 1918, Kandahar Farm Cemetery, Chocolaterie C Comme, Terragame Center, La Ferme du Bien Etre, R.e.

The location is perfect near the railwaystation and next to city center with a lot of shops and restaurants within walking distance.

Great location in the middle of the city centre.

It could not have been better located as in the centre and very close to Euro Lille station.

If you want a quiet hotel in the centre of the city then this hotel is for you.

There are many good hotels nearby in the centre who provide better value for money!

Stayed for two nice, hotel 10 minute walk from the train station and located right in the centre of lille.

Nice hotel right in the centre of town which means that you can walk to pretty much anywhere.

We arrived in Lille by Eurostar & ten minutes later, we were right in the middle of the city centre & at our hotel.

The staff are friendly and the hotel is extremely well placed for the centre of Lille, particularly the old town, which I think is the best area for shops, bars and restaurants.

An old building with character that houses a very nice and friendly hotel right in the centre of Lille.

Booked for New Year, hotel is in a fabulous location minutes from the centre of Lille.

Staying two days in Lille for shopping and museums and this hotel give you the best comfort in the center of town with very easy access to all the shops and restaurants.

The location was perfect (10-15 min walk from Lille Europe station) and right in town centre (Christmas markets less than 5 mins away).

Right in the middle of the city center, only few steps away from Grand Place and shopping center.

It's located just in the center, very close to everything.

The building housing this hotel is a classically French building of about 8 storeys, well located for the old centre of Lille.

Very nice breakfast buffet and excellent city centre access.

but with a comfortable mattress, the kettle was broken, a socket was falling apart, the door of the cupboard containing the fridge was broken, the cable of the phone wouldn’t stay in the receiver and finally the wifi was down.

but looks anyway old fashioned, Some medium high white closets do not really fit to the style - gives anyway a bit of strange  mix.. Staff was very friendly and attentative.

The room was very small, the curtain was hanging off the track, tiny wardrobe space, with just a couple of hangers, housekeeping did provide me with more, sadly no space to hang everything up!

The room was depressing, too small, the curtains were hanging off, the wardrobe door didn't close properly, there were no drawers to put our clothes in and insufficient space, we had to live like Mr & Mrs McGill of Man in a Suitcase fame.

And talking of space, my bedroom was tucked into a corner of the building so the use of the space was rather odd with the bathroom, shower and basin area seemingly bigger than the actual room with the wardrobe area in that bathroom.

Rooms very small with a wonder how they got a bathroom in ,double bed and that's it no room for anything gets other than wardrobe ,
Tea making facility with paper cup which is not Cceptable in the modern hotel world .

The room was very small and in the loft area so the layout was odd with the wardrobe in the bathroom and not much room to walk around the bed

The wardrobe was so narrow that coat hangers had to be at an angle.

Wardrobe with proper hangers, not fixed ones.

although storage was a bit limited a small wardrobe and no draws.

although we found only negative in that the room could be described as  "style over substance" as there were no bedside cabinets with drawers, a small wardrobe and no choice of shower/bath - instead a very large wet room.

Only complaint was the lack of wardrobe space and dressing table.

Apart from wardrobe there is no other storage area nor a desk for working (just a small table) Can't comment on breakfast as did not take it (though only costs 15 euros).

but there was little room round the bed, there was no safe as promised and no sitting area; by contract the bathroom was a wet room so large it included a wardrobe - though it is not my preference to hang my clothes in a bathroom!

The room I stayed in was the size of an average closet (tiny).

Our room is really quite small, there is very little storage and what there is quite inadequate - there's one small shelf for clothes and the wardrobe space not deep enough for a coat hanger.

although nothing was done about our wardrobe after reporting it to reception.

but the building itself is amazing : a pure joy of Beaux Arts style matching with the near by Opera.

The Mercure Lille Centre Grand Place is near these landmarks: Eglise Saint Maurice, Eglise Saint Maurice, Eglise Sainte-Marie-Madeleine, UrbanSoccer, Musée de la Résistance, Chapelle Sainte-Thérèse-de-l'enfant-Jésus et de la Sainte-Face, Eglise Saint-Christophe, Ligne et Beaute, Jet Fighter Experience, Saut en Parachute Merville, Eglise de Grenay, Eglise Saint Maurice, Église Sainte-Marie-Madeleine, Eglise Sainte Marie Madeleine, Immersion, Centre Equestre le Comte, Château du Vert-Bois, Musee du 5 juin 1944 message Verlaine, Brasserie Du Pavé, Eglise Saint-Auguste, Institut Grain de Beaute, Dozinghem Military Cemetery, Eglise Saint Maurice, Église Sainte-Marie-Madeleine, Vertical'Art Lille, Église Saint-Vaast, Le Zephyr, l'Hospice d'Havre- Maison Folie, Brasserie Du Pavé, Naturéa Spa Beauté Bien Être, Place Marechal Leclerc, UrbanSoccer, Château de La Fontaine, L'Orange Bleue, Le Fresnoy - Studio National des Arts Contemporains, At Home Biere Bondues (Lille), Eglise Saint-corneille, MUba Eugène Leroy, Pommeau of Mme.

Having stayed at Mercure for a long period (23nights) I would recommend it as a great option for those travellers looking to explore the bubbly city of Lille and its surroundings.

Bright and colourful deco and excellent ambiance.

On both occasions we had booked a classic double room thru Accor Plus.

but why waste time in your hotel when you have a fantastic atmosphere on the streets of Lille?!

A historic building with a modern interior.

But the shower in the hotel has very good drainage design so that I never had any problem. 4.

The hotel is really nice with grand old decor, its a great place to spend a night.

Room also featured quirky artwork and was very comfortable.

We had a great stay, hotel was modern and nice interior design, and staff very helpful and friendly.

Breakfast is self service in what I would describe as a quirky kitchen area on the ground floor.

It had a lovely double door balcony and the room was funky and bijoux with a small bathroom that did the job.

Lille is pretty and Christmas decoration was superb.

The hotel is well-kept, the bedrooms are bright, comfortable and well equipped.

I was in a room with some great decoration and much better than most hotels.

The rooms are large enough with a boutique feel from the decoration.

The decoration of the hotel is beautiful yet whimsical and the size of the Junior suite was perhaps the largest room I’ve ever had in France.

It all added to the charm and character of the place.

When we arrived the lift was not working and when we left 4 days later the lift was STILL not working and there had been no evidence of any attempt to repair it.

Some people have mentioned the small lift - it’s really not a problem and

(Note: The elevator is very tiny, so be prepared to make a few trips if you have a lot of bags.)

The room was near the elevator and stairs

I had a group of 42 people including myself that stayed here so with one small elevator it was busy in the morning.

Only quibbles, paper cups in room for coffee/tea and lift quite  small, only takes four people, no problem as I was on second floor

Disadvantages are a small elevator for 2-3 people causing some waiting time and the very small size of the rooms allowing hardly to store the luggage somewhere.

The keycard didn't work a couple of times so I ended up going back and forth from reception to my room (waiting for the lift again. ).

The lift is a bit small and holds around three people and no more than one bag

They cannot do better with the lift which is lucky to hold three and a bag

As is usual in France, the elevator is tiny,

We stayed on the third floor, there is an elevator and also a wide staircase.

There is a single lift which is small so a short wait is sometimes needed to catch it.

but tiny and the lifts were simply unable to meet demand.

Also my wife's request for a lower floor, (dislikes lifts!

poor finish to tiling in bathroom, bathroom door handle/lock not working), bed was too hard, the room was quite small, the TV was a little annoying to operate, and the hotel lift was slow and tiny.

The stair carpet, not seen by lift users,  was the only warm feeling place; the rest was stark.

The bathroom with walking shower was large.

It is about a 5 minute taxi ride from Lille Europe station (7 euros) and there are plenty of places to eat within a short walk.

2 mins to walk and not too expensive 29.- EUR from Friday eve to Sunday aftrenoon.

It just took us 10 mins to walk from the Eurostar station.

Super location, just a few steps from the OLd Town Square and also 15 min walk from main train station.

Hidden just off the Main Street and only a 10 minute walk with you case from the railway station, this hotel is charming as is Lille.

The hotel is a 10 minute walk from the Eurostar terminal .

The hotel is a short walk from the railway stations and is in the main area of lLille just behind the Opera Hoouse and close the the main shopping streets.

The bathroom on the other hand was spacious with a large walk in shower.

Stayed for one night, easy to find from the Eurostar terminal, about a 15 min walk.

Our room was a nice sized twin bedded room with a safe and fridge and good sized bathroom with a walk in shower.

It’s located centrally (about a 10min walk from the Eurostar station)

For the price, this hotel is in a truly wonderful location in Lille Centre, with underground parking nearby and a only quick walk to the train station.

Great location close to the beautiful old town and only 10minutes walk from the Eurostar terminal.

Had a great stay here, location is superb, 10 min walk from Eurostar station, it’s behind the Opera House so it’s very central .

a 10-minute walk from the railway station and the airport shuttle, Mercure Lille Centre Grand Place is at the same time very close to Vieux-Lille.

Firstly a 10 minute walk from the Eurostar train station, it’s location cannot be bettered in our opinion.

Mercure Lille Centre Grand Place

closet

elevator

decor

walk

center

The bar is awesome atmosphere even tough my wife ordered an pina colada that was an epic fail.

Victor, the bar tender is great - so attentive.

The hotel is only short walk from the city centre with some great bars close at hand.

The architecture is very tasteful and the bar area is lovely for a drink in the evening.

Even with grip bars to help I found it quite difficult and I don't have any mobility problems.

Excellent breakfast in the morning and a well provisioned bar in the evening.. Quiet rooms with cold AC, mini bar, free wifi, hot showers.

The atrium bar is a real boon and it is a calm area to sit and read.

The desk area was really cluttered with drinks/ mini bar items to purchase and no space for a laptop or to do any work.

This beautiful hotel is a very nicely renovated Hospice with magnificent decorated rooms of high quality and all amenities 
Good bar, and great breakfast 
The best hotel if you want to visit Lille
Very nicely located to do the shop till you drop

I particularly enjoyed the blend of old and new style in the atrium-style lobby, which would have been a large open air courtyard and is now enclosed in glass and hosts the bar.

Looked a fantastic place so we walked in here and went into a lovely central bar.

but the hotel bar was spacious and had a good range of drinks and overall it felt like a great place to stay.

Only difference is the price, brasserie was much cheaper than the bar.

Dinner at the bar was excellent, the food was very tasty.

Just a treat to sit in the bar and observe, absorb the character of the place.

The rest of the hotel has been modernised and the bar area is very light and contemporary.

The hotel bar is nice and there is a Spa.

The bar was stunning and represented the hotel well, and in the morning breakfast was even better.

Breakfast was tricky, they made it seem included,

The buffet breakfast was good, squeeze your own fresh orange juice, heat your own crepes, pancakes and French toast!

We had a fantastic breakfast the next day which saw us on our way back to Birmingham.

Wonderful breakfast, staff friendly and helpful 
Pool lovely (needs signs to instruct on how to use spa jets)

Just ok points 
Front reception staff sometimes approachable.

The breakfast was very good, with a good blend of European and full English options.

The pool area and spa is a treat and the breakfast and bar outstanding.

Breakfast was excellent and the staff really helpful.

- I was upgraded to an executive room without request (Titanium) (thank you, front desk staff)
- Room was spacious, with high ceilings and four tall windows (lots of natural light)
- Nespresso-like machine in room, refrigerator (quiet), complimentary chocolates, lots of water, nice linen and comfortable bed, upscale furnishings
- Breakfast included
- Booked with Bonvoy points (only 25,000/night) (thank you, Marriott).

Room service was prompt and delicious too!

Beautiful renovation while preserving its history, great staff, nice rooms and a super breakfast.

The staff were nice and professional at breakfast plus helpful,

Breakfast and service excellent too, and has a good sized swimming pool and spa.

Breakfast is great - fresh baguettes, waffles, freshly squeezed juice.. all you need really.

Both restaurants are excellent, breakfast was very good and there is also a good leisure facility with a spa and pool.

The buffet is €23 for a relatively pitiful offering.

I’m sure we will be back - Lille had so much charm and activities to offer for families.

Rooms well furnished not keen on the mix of old and very modern furniture would have preferred the more classic look.

The L'Hermitage Gantois, Autograph Collection is near these landmarks: Eglise Saint Maurice, Eglise Saint Maurice, Eglise Sainte-Marie-Madeleine, UrbanSoccer, Musée de la Résistance, Chapelle Sainte-Thérèse-de-l'enfant-Jésus et de la Sainte-Face, Ligne et Beaute, Eglise Saint-Christophe, Jet Fighter Experience, Saut en Parachute Merville, Eglise de Grenay, Eglise Saint Maurice, Église Sainte-Marie-Madeleine, Eglise Sainte Marie Madeleine, Immersion, Centre Equestre le Comte, Château du Vert-Bois, Musee du 5 juin 1944 message Verlaine, Brasserie Du Pavé, Eglise Saint-Auguste, Institut Grain de Beaute, Dozinghem Military Cemetery, Eglise Saint Maurice, Église Sainte-Marie-Madeleine, Vertical'Art Lille, Église Saint-Vaast, Le Zephyr, l'Hospice d'Havre- Maison Folie, Brasserie Du Pavé, Naturéa Spa Beauté Bien Être, Place Marechal Leclerc, UrbanSoccer, Château de La Fontaine, L'Orange Bleue, Le Fresnoy - Studio National des Arts Contemporains, At Home Biere Bondues (Lille), Eglise Saint-corneille, MUba Eugène Leroy, Pommeau of Mme.

Laslo plays piano most nights which adds to the atmosphere.

Beautiful room decor and adjustable air conditioning which was welcome given that it was 35C outside.

A historic hospice very tastefully converted with many original features well preserved.

It’s a blend of old world architecture and that has been very tastefully enhanced by very modern expansions.

Our room overlooked an interior courtyard which meant it was very quiet.

Original art, high ceilings, stained glass windows, glass and steel, statues, etc.

Our room was elegant and well appointed ,

The atmosphere is relaxing and convivial.

We wanted a relaxing weekend before a gruelling seeing-it-all eight day Paris art trip.

Much of the old structure's charm is preserved, including a library and a mildly baroque chapel, as well as exposed timber.

Passages, rooms, dining area - all made with taste and style.

The first room was a suite which while large and very acceptable was a little too funky for me.

The breakfast was very poor and certainly not 5 star standard.

WIFI
If you intend to work during your stay, please bare in mind that WIFI has poor service.

Very limited choice and poor range, nothing a la carte, and the hot options were an embarrassing token to the concept.

As many old fittings, tiles and doors have been preserved as possible, making it very evocative. The restaurant and the attached bistro do good food in the evenings, breakfast is not quite so good with inattentive service and poor bread rolls ( a surprise in France to find supermarket-style baguette batons and the nicer bread quickly runs out as people cut slices off it )

Small swimming poor, noisy when swimming and only room for 5-6 loungers, steam room and treatment rooms.

Resteraunt and quality of food was extremely poor indeed . .

Breakfast was poor as we came down just before 10am and there was nothing to eat.

The bathroom had no window and VERY poor lighting so it was dark and depressing,

The meal we had in the estaminet (bistro) next door was poor.

though comfortable was not luxurious while we ordered room service - a starter, a main and a sandwich - which came to 65€ despite the fact it was cold, greasy and of poor quality.

The breakfast included was really poor - small selection for a buffet and the scrambled egg was made with powdered egg!

I have previously stayed in the Lille Carlton, which was very poor (see reviews - no soundproofing from neighbouring rooms).

Old town about 20-25min walk (flat) from the hotel so pack flat shoes.

Location is great 5 min walk to the social center of town.

It was not a cheap hotel/deal that we had

Good points
Lovely location , handy to walk around and to get to the two train stations.

Lovely boutique hotel, well located (10 minutes walk to the city centre and 20 to the historical centre).

Its very close to the conference centre and its also a short walk to the town centre.

It was only about a ten minute walk to the centre of the city

The hotel is just a short (10 minute) walk from the centre and it's all on the level so most would be able to manage it.

though it is somewhat 10-15 min walking to the city centre the hotel is far from being very well located. Third-rooms.

It was quite a walk from the reception/restaurant area to our room.

Position is a short walk into old Lille which was okay

It saved us from having them walk in while we were getting dressed.

Good location,easy walk to central Lille.

well situated for walking around Lille and not too far from Eurostar station.

The hotel is well situated and is a good 10 minutes walk into the old town.

It’s about a 15 minute walk into the hospice centre.

The location is good about 15 minutes walk into the old town.

L'Hermitage Gantois, Autograph Collection

poor

There is also a good continental buffet breakfast provided.

One of the breakfast staff always swapping things round when your trying to have a quiet breakfast.

but small for four people, helpful receptionists and very tasty breakfast.

Breakfast was excellent, and the public area of the hotel were clean and fresh.

The selection for breakfast was more than enough

Due to my travel schedule I did not have the opportunity to have breakfast

Value for Money – Not the cheapest option available

The covid19 measures taken are mostly visible during breakfast.

Breakfast is very good and inexpensive, so it is worth getting a room with breakfast included if you can.

On top of that we had breakfast for all of us for another €20 - a really good continental affair.

But I have to say that the breakfast was wonderful,  not to many things,

The breakfast was good and the lobby pleasant and the staff friendly.

Breakfast was basic, croissant, choc croissant, bread, ham cheese, fruit fresh and dried, yogurt, waffles, and boiled eggs and of course tea or coffee.

The Novotel Suites Gare Lille Europe is fine, our room was clean and moderately furnished, breakfast was all right, just not anything special.

I didn't use the breakfast area, instead had bought myself pastries at Carrefour (on the other side of the station) and had a lovely breakfast in my room.

So you can just have breakfast in the room.

Staff was very friendly and breakfast was well organized.

Breakfast adequate and the croissants flaky!

There are restaurants in the city centre, and also in the mall (Euralille) situated 5 minutes away.

May, 17, 2022

Aug, 10, 2020

Apr, 10, 2022

Mar, 23, 2022

Sep, 19, 2022

Aug, 27, 2022

Jun, 21, 2022

Mar, 7, 2022

Apr, 10, 2022

Mar, 10, 2020

Jun, 5, 2022

Aug, 5, 2021

Sep, 6, 2022

Aug, 24, 2022

Dec, 26, 2019

Sep, 18, 2019

Mar, 21, 2022

Aug, 6, 2019

Mar, 17, 2022

Oct, 26, 2018