The manager went absolutely above and beyond to help us work out what to do in the area, booked our tours and even booked our tickets on the midnight bus back to GC (a tricky process where the staff collected hard copies of our tickets in town).

The owners are nice and very helpful and freely give information about the area, possible tours and your onward travels.

After we arrived really late at Hotel Kangaroo (free pick-up by boat) owner Gary let us first have diner, before joining our table to explain what we could do in the area.

The common area is very chill and a comfortable place to meet with other travellers.

Gary can give some great recommendations for things to do in the area as well as for your travel plans, while Graciela makes some great Mexican dishes.

They were very sweet to us and helped us set up tours around the area with candid advice.

We loved the area next to the river, read books and bathed, rented kayaks for sightseeing along the mangroves and to El Castillo de San Felipe.

The staff is great, they will explain you everything about the area and what to do there and will give you all the information about it.

If your trip is on a budget, make sure to stock up on food on the streets of Rio dulce before you call for pickup
- Gary's advice for things to do in the area is fantastic.

Rooms are up stairs with great view of the wooded area.

2) the Kayaks are a rip-off at $15 a time when most other places on the area offer them for free.

The hostel is in a quiet area away from the city at the waterside.

Being in secluded area away from main town was so relaxing.

They rent out kayaks so you can explore the river area as it's not actually connected to the land in any way other than boat.

Gary and his wife were preparing for a trip away (and retirement we gathered) when we stayed and we were instead looked after by their niece Dani and her husband Dale - they were the perfect level of friendliness, chatting about the area and region - telling stories,

They take the time to offer information on activities in the area.

Later that night he gave us loads of info on the area including the trip he recommends to finca waterfalls which defently shouldn't be missed.

All his recommendations were spot on, and really made our time in the area memorable.

Finally,the owner Gary, was very friendly and helpful and as soon as he picked us up he was eager to introduce himself, explain the area, and talk about all sorts of activities available.

The owner was a relaxed, likable chap who took a little time out of each day to say 'hello' and chat and made onward travel easy with his knowledge of the area.

they charged us 400Q when we arrived at Livingston we realised we had been whipped off and had paid more than twice the price it should have been.

Furthermore, they charged for every little thing.

but I felt like he was just trying to sell me on his day tour (which he probably makes a decent commission on, since the costs add up to about 40Q but he charges 90Q).

I honestly didn't know it was possible for chicken to be that gristly, and to be charged that much was upsetting.

The hotel is based on the river and the hostel charges 20 Q per boar service (per person, one way) so you rather pay or have to eat there.

Food is overpriced, jacusi was cold and not working, they charge for any trips in town or for kayaking.

We were disappointed that the charged us 80 Q to pick us up at Brunos and return.

In my view the food was expensive and average, a small cup of unpleasant coffee costs Q10, all extras are charged for including water bottle refills.

At the end if you want to pay wit your credit card they charge you 8%, i just don't know why?

Ask for help for onward travels and activities to Josué, he is very helpful and friendly.

but friendly staff ended the night ok.

Can’t for the life of me understand these reviews.

Food was very good and the staff friendly.

People are very friendly and helpfull in arranging activities and transport.

The owners and staff are really friendly, and the history of how the owner built ALL the hotel by himself is worth hearing from himself or his daughters, they even helped me locate the embassy in Guatemala City and I wasn't even staying there anymore.

She is the best woman: Strong and soft at the same time (as many of latin american women), so friendly and always trying to give you a little extra something to your menu choices that are great!

The owners Gary and his wife Graciella are a very friendly couple with lots of helpful hints using local transport and guides.

Gary was so friendly and helpful with ideas for day trips and general advice.

The other staff are very friendly and helpful.

The staff are friendly and helpful pointing out places to see and organizing tours.

Rooms are basic, and they have a nice dorm room with bug nets.The staff is super friendly and accommodating.

Very friendly Aussie owner who welcomed us to their riverside wooden cabin lodge/hotel.

However the female owner is more focused on making profit/doing business than being helpful and friendly.

I think because they were so nice and friendly the other guests were as well creating a very nice ambiance.

Deni and Dale are so friendly they made it seem like I had known them so much longer.

Aussie owner is really friendly and welcoming and will pick you up on a boat from Rio Dulce town.

The owner, Gary, is friendly and helpful with recommending and helping you set up excursions or the next leg of your journey.

Location
One of the best parts is that the location is at the river

A river lodge is really the only way to get the full Rio Dulce experience and this one is perfectly located for kayaking to the fort.

As it is a remote location with nowhere 'to escape' to at night, the latter can make or break your stay.

The Hotel is nicely located in one of the sea arms.

Outstanding and very well thought out, from location, to the hotel, to who will be serving your food.

Accommodation in the dorm was spotless
The location is fabulous.

Hotel Kangaroo is beautifully located in a calm part of Rio Dulce.

The location is somewhere on the lake, and not in the city center - so you need to take a boat to get there.

Secluded location on the lake-the guys will come get you on the boat.

Very nice location and good food with fair prices.

This place is located on stilts on the river.

Wonderful jungle and river location, totally unique.

It was just amazing - the location of this hotel is so so special, like nowhere else - boating and kayaking in and chilling on the jetty in the jungle was just unreal.

Loved taking the boat to get there and the privateness of the location.

The hotel location was beautiful on the river front

The location is really good and the staff is nice.

This on-stilts hotel is located on a river off the Rio Dulce River.

located just off the main river, this is a little hidden oasis.

Paid for best room--a little cabin. Filthy!

Greg helped us figure out our own tour of a hot waterfall and canyon which was really fun and not that expensive.

Restaurant is a bit pricey, meals start around Q40/45, breakfast is around Q35.

However, when we paid our tab at the end of the trip, we realized we spent ways more money than we had expected.

The Mexican food they offer is delicious - a bit pricey though.

Even eating outside, in the city, doesn't worth is cause you will have to pay for the boat.

The staff were unhelpful, you have to get there by water taxi and every time you want to leave to get to Rio Dulce town, you have to pay 20Q.

but the boat into town costs 20Q so there are literally no other options for food here.

3) When we asked Gary to drop us somewhere that actually had nice food for dinner (the only way to get around is by boat), he went missing after trying his utmost to deter us, despite us being willing to pay his extortionate fare for the boat ride just to escape for a few hours.

you have to take a taxi or the owner,s boat, both at a fee.

The only complaint I have is that the food is too expensive and you feel a bit taken advantage of considering the location.

The journey the next day was much of a muchness (we did, in fact, join up with some other Kangaroo residents on our shuttle journey in the morning, and I think they left slightly earlier and paid slightly more).

We had dinner the first night; it was mediocre and pricey.

It’s a really chilled out corner of the river where you can swim and eat DELISH Mexican food (would recommend the pork tacos and chorizo quesadillas).

His Mexican wife is the boss in the restaurant and will cook great meals for you.

Beautiful deck you can sit on or go swimming off, kayaks to rent, food at the restaurant is yummy and not too pricey, and Gary and his wife are wonderful hosts with great suggestions for things to do - Finca Paraiso is a must do!

Best of all is the amazing food - some of the best Mexican cuisine we have had.

Gary is great for advice on travel in the area and Graciela is an excellent chef and serves reasonably priced meals.

You can swim directly from the terrace if you want and the restuarant is pretty nice.

They have a nice dock where you can relax to have beer.

The owner is a good guy, he had friends over and they were all very polite.

Gary the owner couldn't do enough to make us feel at home .

Picked up by hotel worker and the hotel owner's drunk son, who spoke nonsense to us the whole boat ride to the hotel.

The day after we went for Belize and again he was really helpful in explaining how to get to our next destination.

We had a private room here and throughly enjoyed our stay the owners, Gary and Graciela are perfect hosts.

Greg and his wife are very accommodating hosts with cute and lovable dogs and cats.

We were stupid to be so trusting of the owners.

Hostel run by a nice Mexican/Australian owner couple and nice staff.

The couple running the Hotel is super helpful.

Gary the owner and one of the best hosts I've met has really outdone himself with his hotel.

My comment to Gary the owner was "You've got a nice piece of paradise here"
Information about tours, buses was excellent.

The WiFi worked only in the main building,

but this is not the part of the world to be looking for dependable internet service.

5) The wi-fi is terrible, they might as well not have any.

The wifi is very limited so do your important stuff before you go.

The dogs are a joy :) The wifi was pretty poor and often didn't work at all, so get any important communication done before you get set up there.

Adding: WIFI was very poor and they don't allow to Skype conversations.

Wi-fi was dicey--it's satellite internet so apparently not reliable.

The internet wasn't working most of the time, I finally figured out that Gary doesn't want his wi-fi bill to be high so he simply cuts off the internet and pretend he doesn't know why it's not working.

They've got satellite internet so no skype or videos here -

Hotel Kangaroo

price

wifi

creditcard

staff

restaurant

location

friendly

area

but no hairdryer in the rooms which is very very bad.

The showers either were cold or just stopped running.

but that high tech shower enclosure was slightly claustrophobic, even for me.

No one really spoke English so they did not understand the severity of the problem.the shower only dripped cold water and the soap was a dispenser often seen in a gas station or low end restaurant.

The air con leaked to form a pool on the floor and when we reported this it did not seem to come a surprise.

For the rates charged you expect a little more like paper in the bathroom or A/C may be even lights.

The only problem was that almost no one spoke English (especially at check-in/check-out) and the bungalow did not have a real shower, just some sort of high tech shower capsule that did not work very well.

3 were refurbished ones, 1 (Cabaña 3) was not, and had a hole in wall, broken ceramics in bathroom and humidity marks on ceiling.

but you can explore the Rio/lake by boat which can pick you up directly from the hotel - its great.

Took a boat to explore highly recommend !

We were on a road trip with our trailer and boat and stayed there for three days, they have nice parking lot for your trailer.

This is the best Marina and Resort because you can find all taht you need if you come with your Yath boat or catamaran.

Our reservation on our slip to getting ice to the boat was a breeze.

Noticed lot of boats from other countries were moored on the marina; probably in the middle of their long ocean voyages.

There were some nice yachts and boats in the few marinas.

Jump in a water taxi, tour boat and go up the river to Livingston to see that town, you'll feel like your Robinson Caruso!

Much quicker to arrive than locations with only boat access.

enjoyed the boat ride on the river which also gave us a chance to have a water view of the San Felipe of Lara Castle (built 1652) before stopping at this restaurant that is right on the edge of the river for lunch.

There are quite a few Americans who do long stays on their boats docked here.

The bathroom was huge with a separate hot tub, high tech shower, double sinks, toilet and bidet and wrap around windows facing a great view of the boat shed in the water and the hotel cabin below us.

We travelled in boat in Rio Dulce and went fishing with one of the hotels staff .

I rented a room while working on my boat in the Nana Juana boat yard.

Very confortable room, clean place and very nice people attending.

We came late and without a booking, tired and angry and sleepy… we were pleasantly surprised by the place - everything was clean, staff friendly and the pool was another level of pleasure after a long trip.

setting is beautiful, pool and gardens are beautiful and clean.

Clean rooms, beautiful landscapes and Guatemala nature wherever you look.

Rooms are always pristine, very comfy beds, super clean and beautiful.

Nanajuana is a beautiful hotel, big, lots of nature in their surruondings, the rooms are comfortable and big, clean, very nice decorated
The food is spectacular, the waitresses are very kind and helpful.

Great location, clean rooms, hot water, good Wi-Fi, great food and bar right on the river!

The rooms are very beautiful, spacious and clean.

The hotel is very clean, and in good conditions.

The rooms were clean and quite adequate if you get a room anything above standard.

The pool was very quiet and nice place to read or work.

but good, Enviroment were also great (swimming pool, garden, . ).

Beautiful place, nice pool, restaurant little expensive

Pool is amazing, big, clean and safe for all ages.

Huge pool, a bit warm for my taste.. it was very hot.

I could not use the pool and other amenities, having arrived late for one night stay

Beautiful pool to relax in after a long day sailing or doing boat repair.

We got a room overlooking the river and the pool.

We had access to the beautiful swimming pool and all of the other facilities.

Then we saw one of the stand alone cabins slightly further away from the pool area – inside was a large room with 2 double beds and a comfortable built in sofa facing both the partial lake view and the tv, a large bathroom with a high tech shower, screens on the windows, air conditioning and a set of deck furniture for $182.00 per night.

Our eleven year old grand-daughter rated the pool the best of seven that we used while in Central America.

My children enjoyed the pool and garden .

We had a great time sailing in the river and swimming in the big pool.

1 which is close to the reception area and the swimming pool.

The hotel has a huge pool on site, as well as a large restaurant with a great menu, and while we were there, live entertainment.

Nice setting by the riverside, spacious rooms ( they could do a little bit better with decoration though- quite plain), big pool, right next to the river and the marina.

The food is not cheap (for Latin America)

I paid for an “executive king room” that was supposed to be 625 square feet.

The restaurant is not very good and breakfast are not included in the price of the room.

even though you pay a hefty price for the room.

At checkout we learned that “the most expensive room in the hotel” goes for $236.00 per night.

Thank goodness our guide remained with us; it took over an hour to make the staff understand that the tiny, old, unrenovated room they tried to put us into was NOT the suite we had paid for.

We refused to stay in those rooms so we paid double the price or three times the price to be put in different rooms which we did in the end.

The food was grate and price quality I think was a good deal, I could go back again.

The restaurant is beautiful, the views are to die for, those huge palm trees around… a dream!

but maybe we scanned the menu too quickly.

The restaurant was great, the food and of course the drinks.

Very beautiful the staff at the restaurant was amazing !

Restaurant was laid out with beautiful views of the river and clean.

The restaurant in the hotel was so so yummy!

I love the hotel, the restaurant  and I want to recommend it.

The restaurant has a superb cuisine and food presentation.

The hotel offers confort, relax in a quiet location, The restaurant is great, the dishes are simple

The restaurant is ok, the fish is very good.

The restaurant has some of the best margaritas I have had.

I’m glad that I found this place in Guatemala, is a quiet and peaceful place to relax, have a tasty meal and a good time!

For lunch and dinner we loved their all of fish dishes, and their dulce de leche and nutella crepes with a cappuccino make the perfect treat.

A very large room nearly empty of forniture and with a very noisy and insufficient air conditioner.

The only thing I didn't like is that the walls are very thin and everything in the room is made of wood or concrete, so it seems like you can hear a pin drop in your neighbors room.

Overall I would have rated higher except the mini bar that was not refilled before we arrived in the room they wanted to bill me for the missing items.

My only gripe (which is why i gave it 3 stars) is no WIFI in the rooms (which is shocking for a hotel of this grade).

On the way back to the room he let slip that “those rooms never have internet reception”.

Internet signal does not reach rooms at least the 2 I had experience with.

I books the most economical room and was given room no.

The tried to put us in rooms that they were going to tear down.

I was traveling in a group of 9 and we had 4 rooms.

Great views from the restaurant and many of the rooms.

Great location, amazing views and the green areas were just delightful.

A superb hotel and marina, with a great view right by the river and lake.

but it looked really beautiful, overlooking the ocean.

Amazing view, nice rooms, incredible food and great service!

It is very well located, on the edge of the river, and overlooking the bridge.

The water view is great from the restaurant; food is tasty.

The porch had a partial view of the lake and a great view of the workers that went up and down all day from the hotel entrance down to the working docks and to the other cabins as it was literally right outside our door and two feet in front of us as we sat on the porch.

After a tip and my guides interference I was given a water view

The food was good in the restaurant and the views of the lake excellent.

Aug, 17, 2019

Jul, 19, 2019

Oct, 2, 2022

Aug, 27, 2022

Dec, 6, 2021

Jun, 3, 2021

Jul, 23, 2022

Jul, 19, 2022

Aug, 31, 2022

Aug, 19, 2022

Jun, 29, 2020

Mar, 19, 2020

Apr, 21, 2019

Oct, 12, 2017

Apr, 13, 2020

Mar, 22, 2019

Feb, 14, 2021

Jan, 6, 2018

Nov, 6, 2021

Jan, 9, 2021