Other than the service at breakfast we had a wonderful stay.

Excellent breakfast with a good variety to choose from for all tastes and set in a nice restaurant within the hotel.

Very clean and fantastic staff especially "Ronnie " who was a member of the breakfast staff and a young man who just started in the Pullam last week where nothing was too much trouble.

but breakfast was excellent with attentive staff.

Food was good with both english and continental taste.

Having said that  the breakfast was very good and if you book it the night before, you get it for £12  considering the quality of food  we considered this a good deal.

The room was good, the food was excellent, especially the breakfast, and the staff were marvellous.

Breakfast is one of the best I've ever had.

The choice on the  breakfast buffet was excellent.

The food both at breakfast and dinner was outstanding.

Pros are the great breakfast, especially the cooked offering (all agreed the hash browns were top class), helpful and well organised staff on breakfast service, the spacious room and excellent shower.

The breakfast was amazing and I just wish I wasn't staying alone so I could have got some nice pics enjoying the brekky for my Instagram!

The staff from reception through to the bar, breakfast and cleaning were lovely , professional and contributed to a fabulous stay yet again.

Great location, facilities, friendly and helpful staff especially Georgia in the restaurant who was really helpful in setting our 1 year old up for breakfast.

Breakfast was fresh & delicious with loads of options to choose from.

Stayed here just one night bedcand breakfast.

Hannah on reception made us feel really welcome, The Pullman is the only hotel we stay at when we come to Liverpool as the hospitality is second to none, the rates are great and breakfast is extensive.

The service was exceptional and breakfast had every you could want.

but adequate, the bed was comfy and the shower great  the river view was not too great  although we did have a view of the Liverpool Wheel and we could see The Royal Albert Dock.

Nice hotel around Albert Dock. Good sized rooms with no noise, a very comfy bed, mini bar with complimentary water (but no biscuits!)

Gorgeous decor, comfy bed, beautiful bathroom, fab shower with great water pressure, lovely bedroom - loved the roomy seating in front of the window, delicious breakfast, friendly staff.

Rooms were spacious and clean and the beds were very comfortable.

Comfortable bed linen, pillows and big fluffy towels and bathrobes.

The room was very clean and a super comfy bed with great pillows .

Hi 2nd time at pullman very good hotel back in OCT.staff great special mention to Paige very helpful looking forward to next visit very close to all areas  see you in Oct 24th great hotel very quiet comfy bed

The beds were comfortable and a large tv in the room to watch the ladies football was a bonus!

Rooms super clean, king size bed which is very comfy.

The beds are very comfortable and very spacious and it's also very well located to the city centre and local attractions and I would definitely be staying there again

The staff couldn’t have been friendlier and provided  true care for their residents, My room was very clean, had great extras and the most comfortable bed with great linen

I slept very well and appreciated the bottles of water in the fridge.

Just back from the Pullman hotel liverpool had a great time the hotel is very nice lovely room clean and spacious and had a very comfortable bed stayed for 2 nights bed and breakfast the breakfast was very nice everything you could possibly want great selection staff fantastic very nice and helpful 
definitely recommend this hotel and If i return to liverpool I will stay in this hotel was very central to all there is to do in liverpool

The bed was really comfy, we had a great nights sleep.

We had king size room with very comfortable bed and bathroom with walk in shower.

The room was a generous size with what turned out to be a very comfortable bed.

Room was superb, power shower amazing and an incredibly comfortable bed all in a great location on the Liverpool waterfront.

Great location walking distance to Mersey river and restaurants.

The location is excellent if you want to be close enough to the city you can walk,

Location is great for Albert dock area which at night was relaxed and had a good vibe about.

Location is fantastic for business and weekend stays.

This hotel is centrally located for Liverpool's attractions.

The location is spot on for all the waterfront visitor spots, such as the Beatles Experience, Albert Dock, Tate Liverpool, Museum of Liverpool and the Mersey Ferry,

Located right on the water front next door to the M&S Stadium and a short stroll to Albert Dock and into Liverpool town centre to where all the shopping, bars and restaurants are.

It has lovely rooms a great view if you pay for the upgrade and it is in a great location.

The location is great for the Docks and Shopping centre.

I love where it's located as well, you get to experience the docks before and after your day in Liverpool.

So easy to get around the city from this location.

The hotel is in a really good location close to Albert Dock and within easy walking distance of L1 area.

The hotel is in a great location just 5 minutes walk from the Albert Dock.

The hotel is clean, modern and in a perfect location for the docks and town.

Ideal location for the docklands and shop to you drop at Liverpool one.

The hotel is in a great location just be the river and right next to the arena, ideal if you are there for an event and just across the Dock from the Albert Dock and all its attractions, including bars restaurants, the Tate and a couple of open top busses that do excellent city tours depart from there.

Perfectly located just minutes away from L1 shopping and restaurants and Albert Dock.

We stayed overnight September 2022, as part of a GloBus tour
Very good modern hotel and room.

The Pullman Liverpool is a modern hotel with great facilities.

but once inside its a very modern enviroment.

Lovely clean modern rooms overlooking the river.

Nonetheless, the hotel itself is modern, well decorated and offers a large ground floor lounge/bar area which is a pleasant spot in the evening.

The rooms are very nice, clean and modern as is the whole hotel.

The rooms are modern and clean, the air-conditioning in the rooms works really well keeping the room at a constant comfortable temperature.

The hotel is clean & modern, payable outdoor parking available at an additional cost next to the hotel.

The hotel is modern and clean, the staff were excellent, efficient and friendly.

The room was spacious and comfortable, modern décor maybe seemed a bit sparse.

Hotel has a lovely modern look and feel , a very enjoyable stay .

The room was lovely clean, modern and cosy with an excellent view.

First stay here on 4th floor great view very modern room and a nice quiet stay.

The hotel overall in modern and comfortable, the rooms are very nice, excellent bathroom with nice rain showers and huge windows, so close to the Mersey, I felt like I was on a ship.

This hotel is so beautiful, the decor is modern and sleek.

Great location (2 mins stroll along the Prom to Albert Dock) modern, clean public areas and the very comfortable rooms are well equipped, especially the rainfall showers with best push

Best dinner yet and we’ll be back 
Excellent accommodation location, with modern and comfortable room.

The room itself has all modern conveniences including coffee machine, music, flat screen TV and (an essential) fridge!

As like other Pullman properties, it's a four star modern trendy design hotel.

however the cleanliness of the plates, cups, cutlery at breakfast was very poor.

but room scruffy with little things like a poor hospitality tray and 3* furnishings.

To begin with, check in took at least 20 minutes, very poor service.

although the bathroom lighting was very poor.

But the very poor level of cleaning is disappointing, especially for a supposedly luxury hotel brand.

Really poor mobile phone coverage and exceptionally poor wifi.

When the cleaning of the room also is poor its just not good enough.

Paid over £350 for a two night stay expecting high quality and standards within the room , not so .Very poor with stained walls and carpets.

The quality of the produce is poor (please change your sausage supplier).

There's no drawer space, lighting is poor and nowhere to put toiletries in bathroom.

however the so called continental breakfast was really poor and apart from a dry croissant had very little appeal.

My only issue, which was far outweighed by the many positives was poor tv reception and wifi.

I would recommend that they look at the lighting and mirrors in the rooms - I found it hard to put on makeup due to the poor light/mirrors combination.

The cleaning was poor, on one occasion we returned to the room and struggled to be certain if the room had even been made, it looked like someone had been sleeping in the bed, goldilocks perhaps?

The food was extremely poor and the service was terrible.

Very poor views from the Premium Deluxe Room that was offered.

The settee in the room was badly stained (disgusting in fact) and the some of the free movies have been showing for at least two years , the tv reception was very poor and intermittent (we did point this out on departure) we have another night away booked here in August this year and this could be our last if things do not improve, such a shame as we used to love this hotel.

Felt sorry for poor single handed chef running around trying to cope.

Such friendly staff, beautiful room and it was my friends birthday so a plate with chocolate “happy birthday” and 3 home made chocolates, wonderful and then a phone call asking if everything was ok…  pool sauna steam room and hot tub wonderful and afternoon tea excellent with peaceful piano music playing.

Room was extremely clean and tidy, with plenty of work space for laptop.

We stayed in a superior room with river view and it was very clean and lovely.

Room, I had an executive and it was for the money right up there with one of the best ive stayed in on Business.

We had a fabulous stay at The Pullman 
The room was perfect.

The rooms are well equipped and spacious.

My room was out of this world and thankfully was blessed with the weather so I could take nice pics from my river view room.

Our room 211 was a superior room was lovely and spacious,with a limited free mini bar,great bathroom and shower!

The rooms are also air conditioned and ours on both occasions have had walk in showers.

Our room had an amazing view looking over the water and over Liverpool city centre which was awesome at night seeing the city lights.

The rooms were very spacious with a great view over the Mersey and the Albert dock

Had a meal in the bar one night ( as the restaurant was fully booked,  I would recommend to prebook a table if going to the arena) and had a meal in the restaurant the second night.

but also a lot of the roof of the M&S Arena.

Situated near the Albert dock and M&S Arena.

What a lovely hotel, very close to the M&S Arena where we were at a concert.

Bar: Used the bar facilities on the Saturday night post a visit to The Liverpool Empire to see Kevin Bridges (absolutely fab show).

What an amazing find, stayed recently for the Frankie Valli concert, surprise trip booked by my wife.

This hotel would be incredibly located if you were attending an event at the M&S Arena - it is literally on the doorstep!

I would highly recommend this hotel, and indeed, the chain if they perform to these standards.

We arrived as a big group with young girls at their first dance competition at the exhibition centre next door.

I'll definitely stay here again next time I go to Comic Con or for a concert at the arena as it's so well located and it's nice being overlooking the river (a sightseeing stroll along the Docks is recommended on a nice day),

I wanted a very special stay for my wife after surprising her with tickets at the Arena for her birthday, and picked the Pullman Hotel specifically as it is a 4 Star hotel, close to the Arena.

Good location for all the attractions especially the M&S bank arena, we came to see a concert.

What a well placed hotel, within walking distance of everywhere we wanted including the cathedrals (25mins), the two arenas are just yards away.

Stayed last night for the wrestling event on in arena.

My room overlooked the M&S Bank Arena and the River Mersey.

We booked the Pullman as we were going to an event in the arena which the hotel is ideally situated for.

Friendly Staff across the property who are happy to help where needed.

The staff are fabulous especially Roni and the team in the restaurant.

however, the very nice staff that showed  a superb service 24/7.

The staff at the hotel were great, very friendly and we would like to give Roni from dining a special mention as she went out of her way to help us.

They were very helpfull, very friendly, especially, Roni who deserves a special mention.

Super comfy hotel with amazing staff who are incredibly helpful and polite.

From the welcome  at reception and throughout our stay the staff were very helpful  and friendly.

The staff are really friendly and welcoming with nothing too much trouble.

Special thanks to Jessica for arranging our booking.

The staff are so kind and helpful, the place is very clean and those who stay there are usually very respectful.

Thanks team for helping me have the best birthday I've had in years.

Again, the Pullman and its staff did not disappoint, they were excellent just as they were 1st time.

The staff were friendly during check in and check out and the bar staff were  also welcoming.

A very well presented hotel, with great views of the Mersey.

Just returned from 2 day break at the Pullman  booked a Superior King with River View.

We stayed in a Superior river view , King sized bed , and breakfast included , and we thought it was very good value for money for what we had.

Plenty of storage space and our room had a nice seating bench that ran along the length of the room beneath the panoramic window were you could sit and enjoy the view out the huge panoramic windows or just lie down in the sun and read a book.

Very quiet in the rooms, clean, huge bed and stylish rooms with a fantastic view of the Ferris wheel.

Our river view room was very spacious and had everything we needed.

Get a room with a view of the Mersey if you can.

We stayed in the deluxe room with a river view.

Pullman Liverpool

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This time, to celebrate my friends birthday.

We had the best time there for a special birthday.

We had stayed here for 2 nights for my boyfriends birthday and had the BEST stay!

Just recently stayed at the Shankly for my daughters 13th birthday, we booked the 'Garden of Eden' suite for one night.

Stayed here the weekend just gone for my daughters 18th birthday .

We had been told that because of the occasion (my wife's 40th birthday), we were to be upgraded to a Luxury Studio.

I booked this hotel for my mums 50th birthday as a surprise

myself and my Partner arrived for my birthday and was amazed how much of a buzz there was going around the venue, the staff at reception were awesome, quick, no fuss check in.

She went the extra mile by ensuring we had arrival drinks and a lovely dessert plate in our room for my hubby’s birthday.

On arrival to the hotel, we was greeted by a fabulous concierge (Eric I believe)  who made our stay extra special when we told him we were celebrating a birthday!

Stayed here for my birthday wow lovely hotel staff were polite and helpful breakfast was lovely will  definitely be visiting again
I loved the decor the jacuzzi bath omg going make sure I do a girls weekend here

Me and my wife visited the hotel as part of her 30th birthday celebrations.

I booked a one night stay for my daughter and one friend for her 17th Birthday as part of her present.

Me and my husband stayed here overnight for my birthday and we had an amazing time.

I was absolutely made up with everything, especially as it was my birthday the next day.

On the Saturday we had a dinner reservation to celebrating my husband’s 30th Birthday and our wedding anniversary to which we were treated to two glasses of bubbles!

My partner and I stayed here for his 21st birthday in a luxury double room and it did not disappoint!

But from the start I wanted to book the Shankly for my boyfriends birthday and rang up.

Stayed here for my 22nd birthday this year and we throughly enjoyed our stay throughout.

I've made a payment on 26th July for 2 guests breakfast and i wanted to add another guest for breakfast.

Breakfast was not bad and the restaurant and bar staff were very nice.

For £200+ per night we could have booked something much nicer with onsite parking, breakfast, and staff who actually bother to get stuff done.

The team that worked the breakfast service were all really friendly and they genuinely showed an interest when chatting to the guests, they really made our Wedding Anniversary special.

but ours had poor aircon and the window was a sealed unit .good breakfast .friendly bar staff and we all had jacuzzi baths very relaxing ,reception staff gave good information and helpful

A massive shout out to the lovely, kind and welcoming breakfast staff in the restaurant!

The staff member gave us a deal for evening meal, stay and breakfast.

Room was clean, comfortable and spacious, breakfast was lovely and worth the money.

The buffet was really good with a variety of choice for vegetarian and meat eaters, In particular, I must commend the two members of staff  who looked after our every need throughout the night.

The following morning we had booked a breakfast and it was delicious, again this was in the Bastion.

Buffet breakfast had plenty to offer for adults and kids.

After a long day of visiting Anfield & the murals around the city i had promised my boy (6) a yummy treat for being a good big brother.

Service at breakfast again was to a high standard and checkout made very easy.

18 of us stayed last night for the night we had an excellent time staff were accommodating and friendly breakfast was lovely will definitely visit again thank you for making my daughters 18th a special evening.

Breakfast in the morning was buffet style with lots of choice and an option of continental along with fruit juices and tea/coffee.

We ordered breakfast in the morning, super fast service with drinks and food was of really good quality and the choice was excellent, cereals, pancakes, waffles, fruit, muffins and full English, only irk was that the poached eggs were overdone.

Cannot fault the place,lovely helpful staff,amazing decor,room we had was lovely and breakfast was lovely and fresh.

We had a 2 course meal in the Bastian on the Fri night which was delicious!

although some bits of information like roof top bar was closed..just to save our legs 😂 room was brilliant, bed was comfortable ,bath is something else..  overally clean and tidy.. 
our special girly weekend was brilliant, and made lots of memories thank you We loved our stay and can't wait to return

Hotel was quirky and in a great location friendly helpful staff a good hot breakfast with plenty of choice and again good service from friendly staff comfortable beds and a fantastic shower would recommend this hotel to family and friends

The bed was very comfortable and I had the best nights sleep I think ive had in a hotel bed.

Pool lovely and warm, beds so comfy, cocktail lads where so friendly and helped get the party going.

There were some positives,  the bed was comfortable and the sheets were clean.

However on the good points  the bed was comfy (only one pillow not an issue for me)  and the bath was nice and it did seem clean.

2 double beds comfy, dining room and kitchen with a stylish drink bar.

The bed was comfortable, tea and coffee making facilities in the room also iron and ironing board.

We stayed on the first floor and the room was beautiful, nice big comfortable beds, very clean and has all the amenities you need for an overnight stay.

The room was lovely very clean and very spacious and the beds where so comfortable we had an amazing sleep.

The room was gorgeous and beds were comfy.

Room was clean, beds comfortable & staff very friendly, brilliant location too!

Had a lovely time while staying here, Staff were excellent, very friendly and helpful, food was lovely, had an amazing stay here beds are very comfy, rooms were clean and nice and warm, definitely be going back and staying here.

Everything about this room was perfect and the beds were so comfy!!

During our stay, reception staff were very helpful and friendly, especially Ben! !

The staff are great, there was a couple of issues and they were rectified very quickly by the friendly supervisor- Adam.

Stayed in the classic quad room, and it was absolutely stunning and the hotel itself is gorgeous and really close to town, staff were so helpful and friendly.

The staff were friendly and accommodating, especially Eric and June who went the extra mile to attend to our every request.

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