Very nice personnel, rooms were spacious, clean and serviced daily, tasty & fresh breakfast with many choices, nice swimming pool with wellness, rich programme for kids (thanks to amazing animators!) .

The food is good with a buffet breakfast and a set dinner with a choice of   3 main courses plus a salad bar.

Great kitchen
Great staff and service
Great Wellness facilities and massage
Spacious, modern room with tea and coffee making facilities
Really good to have midday snack service after return from morning walking
Ample private parking
Stayed as couple

Very helpful staff, big comfortable rooms, delicious HB dinner.

We enjoyed very nice time in the family friendly ambiente, high professiinaly services, delicious food and kindly animateurs.

Children love it, the pool, activities, king size rooms, delicious food,   big terrace.

Very good breakfast, evening entertainment programs on top!

i was first time with my family in this hotel
the personal, breakfast, dinners were perfect
welness and swimming pool too, very clean
our room was very clean and big, the beautiful view to the mountains

Comfortable rooms, delicious food and local beer and wine.

Wonderful hotel, friendly staff, customer care, great healthy food and lots of fun for the kids.

Nice animation for kids, really horribly good kitchen, breakfast also nice .

Very nice and wide breakfast, and nice bar as well

No respect of COVID19 protection masks nither by hotel staff, nither by any customers even if it is written everywhere that you have to wear a mask in common areas!

great hotel with, perfect for staying with kids both during summer or winter :-) nice rooms, friendly and professional staff, great spa and wellness facilities for adults and kids, great kitchen and food offerings for breakfast and dinner, highly recommended

The breakfast and dinner was nice for the price.

The dishes wery very nice and rich (if there was a buffet we would consume less).

Breakfast and Dinners were awesome and restaurant staff was always OK  with adjusting of meal for our small kid for dinner.

Everything was just excellent
big room, nice nature around, very nice welness area and breakfast
Nice fitness
One tip - separate bussines travelers from families with children.

The surroundings are amazing, the room was cozy and comfortable, the food delicious (both breakfast and dinner) and the gym well equipped.

That's why they only earn a fraction of the management, because their unwillingness has to be rewarded accordingly.

On one occasion i asked the manager who was wearing a grey suit a question and he told me to ask someone else.

When we have raised this issue to restaurant manager he explained that it was hotel initiative to bring us more wine since portions mentioned in menu are too little from the restaurant point of view.

When we ask to change a table since I was with my Mother, a lady age 85 that was tired to walk so far - the manager was so antisocial and her attitude was so antipathetic and she rudely refuse to help us and continued to refuse even when one of the ladies in the reception talked with her!!

a lady that took sit at that place almost sat on broken glass left there - she noticed and asked for chair replacement herself- it seems like this place is running with no manager or they are just focused on short term profit and are hiring low qualified and as few as possible employees

2) facilities have early closing time and couple of minutes after the time the waiter will tell you: sorry we are closed! 3) I paid 70% of full price for a bit of clear pasta for the kid (8 euro), and the manager told me thta was even waiter fault to give me (unbelievable.  )

I'm not sure how could the management miss such a detail.

but more the management and or the governments fault.

During the day I asked 4 times to speak with the manager (Mr Vujtek, or Vujtik something like this).

but not before we had to speak personally to the hotel manager).

We talk about it with manager on duty,  he palliate and promise us make change,

but two days later they send an email that we have to pay the room that they did not give it to us in time that we been there.

Downside is there is no aircon in the rooms (and it was very warm when we were there) and there is an expensive and prescriptive dinner each night (which we opted out of).

but please reconsider the prices of drinks in the restaurant.

We wanted to book a room for a couple with a baby, two different prices showing on two different screens, had to call them and resolve, not a big issue,

No helper to close roof top fence (Velux) anyway into rooms!!!! Quite expensive price (320euros for 2 bedrooms 1 night and 4 breakfasts)

When we have raised question to the reception the lady was quite aggressive saying that “In the whole world the tap water is charged, so what do you expect from us”?

For kid breakfast only fruit or sweeet cereals - no pancakes or creppes- No buffet for dinner - you have to pick a dish from 3 choice menu, portions are very small for adults, if kid does not like it you have to pay to get smth else- jar of tap water with lemon is 3 euros!- dinner service takes around 2h!

Everything included in the price of the package was cheap-cheap alcohol, awful dinner, bad masseg without choice.

When we insisted they had to check if this is subject to a fee or not.

For the money we paid we should have free coffee.

It was the first time I have been offered for a triple room and have been asked to actually pay for a triple room even if we were just 2.

but probably online with rates for a hotel of this nature.

I find the main hotel a little old and pricey.

We visited this hotel because other hotels on this area are overpriced or with worst equipment etc.

For 36EUR/2 hrs its really not cheap funny.

but the person is completely indifferent to the problems and requests you make.

Tbh comparing the hotel webpage information to reality in aspect of GF awareness huge disappointment also while booking i have asked for extended time to leave apparent -

Simple requests were dismissed, and there was a rather abusive encounter with one of the staff.

ONE HOUR later, after dealing with his swearing, banging, sawing on metal with open flames flying - ripping the door off, we had to go down and request another room.

Another time I asked at the restaurant in the afternoon, if we can get some light snacks, as the english description suggested.

but reception staff requested our plate numbers when we've arrived, so it shouldn't be a problem to call visitors who are parking on disabled spots and ask them to move car somewhere else.

Also, you asked for water, and standardly our clients are ordering from the list of drinks.

Moreover they didn’t have a bell boy and I was alone with 2 kids and my mother and no one helped me to carry the suitcases, even when I asked for help!!

When we asked for they said they don't provide.

After checking in, a maintenance man was sent to the room to fix a broken doorknob as we sat waiting in the room to unpack.

each family table has a small table with colouring pens and pages to entertain kids while you wait fir food to be served.

The only thing we can comment was that on our day of arrival, they had a dinner menu until 21:00 with a starter, main meal and a dessert, so if we wanted something else on the á la carte menu, we had to wait until 21:00.

Of course I went to the reception and the lady tell me that I have simply to wait till 7am the arrival of the Maintenance guy, 2nd SHOCK!!.

The soups were too warm for children, so we had to wait a while.

Wellness Hotel Chopok

request

management

wait

price

Free parking

Free High Speed Internet (WiFi)

Pool

Food was delicious, all the dinner options were tasty and a good selection at breakfast.

The restaraunt food is ok if you use the a la carte menu instead of the buffet.

Breakfast was ok, nothing to complain about, dinner was very dissapointing.

Excellent rooms and food superb for a buffet
Lots of choice 
Although COViD restrictions they are helpful and work with the guidelines

There was a room service for breakfast and dinner.

Huge breakfasts were great bonus before going to the ski depot in the basement and take your snowboards or skis and go to the slopes.

Otherwise the breakfast is fine with many Slovak delicacies like smoke cheese.

Big selection of sweet, salty and healthy options for breakfast.

Dinner was a buffet style affair and the food was reasonable and a good choice.

Evening entertainment program in loby (without music) in Slovak language only (no consideration for tourists from other countries)
  Breakfast / dinner is quite ok.

although the breakfast is European style, it still had good salads and good food.

Also more vegetarian things also for breakfast)

Overall, a nice hotel to stay while in Jasna.

Breakfast is ok, I found everything I needed.

Perfectly located 20m from the slopes, this hotel has a range of facilities, spotless rooms, helpful staff and a nice hearty breakfast.

Rooms were very clean, so kudos to housekeeping :) 

The dinner and breakfast could be better.

The saunas and outside and inside pools are great, the food is delicious, the ski schools are the best and the customer service is fantastic.

The buffet breakfast and dinner are good, there's a decent selection of everything.

but if you want to be the first at the breakfast it will fit your plans.

Very wide range of selection during buffet breakfast - definitely noone will leave it hungry.

The hotel was very busy including the pool area with young families and as such was a little noisy and boisterous,

Animation programs
Currently noisy area owing to ongoing construction of huge 5* hotel in neighborhood

Also our room was located right on the edge, near the road, so there was some traffic noise (though not THAT inconvenient).

Hotel is big and sometimes a bit noisy, depending on the neighborhood.

So much noise due to construction and a business conference.

Big and noisy construction next to the hotel made our mornings short.

CONS:
The room's door (de-lux room) was not blocking any of the sounds from the hallway - so if any other guests are walking by your room you will hear every word they are talking, and you will wake up in the morning with the first guests leaving their rooms as you can hear their moves, talks, children very loudly.

At the hotel itself there were many families with kids which made the lobby and the retaurant crowded and noisy.

Noise insulation can also be an issue, especially kids running in the corridors,

Only real downsides for us were -queues at reception at many times -  the kids running up and down the corridor and closing doors loudly, the floors and doors are quite echoey.

The exuberance of the noise only intensified as the early hours of the morning dawned.

Phone didn’t work in the room, I believe this is for your convenience, so you are not disturbed by anybody.

but however we had to sit among the customers those had mostly half or full boards and it was a bit disturbing.

The building construction next to the hotel was giving some noise during the daytime

Lobby - noisy In the evening, staff friendly.

but this was way too much, they occupied everything from reception, lobby, bar and restaurant and were of course very noisy because nobody cared – nor their parents nor the hotel staff.

The shower jets around the pool didn't seem to work and neither did those in the pool.

The jets and heating seemed to be broken, and the pool isn't big enough to actually swim in.

Hotel Grand

quietness

Super family friendly hotel with great breakfast and funny animation for children.

Breakfast is included and had many options.

Food was great with tons of healthy options, easy for a vegetarian to indulge as well.

Food in the restaurant was really delicious and consistently well prepared everyday.

Outdoor hottub amazing
Great breakfast and good selection in restaurant for evening meal.

Great buffet breakfast, food in the Ludova restaurant was pretty good.

Hotel offers very good breakfast with many options.

Very nice stay, very spacious room, great sevice
the best choice for mountain holiday
staff was friendly ,  room service perfect, fantastic wellness
only breakfest wasn´t perfect for me, I missed fresh fruits juice, oat flakes
staff in restorant was very quick to clean the tables
great place to spend there winter and summer holiday again

Nice apartment with 2 bedrooms (+ 2 additional beds possible) and fireplace, fantastic spa with many types of sauna and swimming pool, excellent breakfast and dinner with large variety of food, very friendly staff

You have two restaurants, one serving breakfast and the the second, open to everyone, with access from the ski slope, for the rest of the day, including late brunches, lunches and dinners.

Breakfast was superb, i have seen choice like that only in couple of hotels.

Our large group stayed in-between seasons so the Hotel was largely at our disposal: club/library like lobby, breakfast room (great selection), cellar like dining room (set menu for us), huge indoor swimming pool.

The breakfast was very good with a wide range of choice, hot or cold.

Hotel breakfast and downstairs restaurant good value for money.

Also, the breakfast was one of the most consistent breakfasts we ever had.

Pros:
The hotel has very nice spa(wellness services)
Breakfast -very good
Service-very good
Rooms comfortable 
Atmosphere-very good
Very good for children of all ages
Very good location for traveling around.

Absolute reluctancy to find a way to accommodate their customers satisfaction, where "it's not possible because" seems like for the bolshevik manager a key motto of the success, who deals the customer issue with you like you would be some kind of a student of the summer pioneer camp back in 80`s.

They did say no only if we will pay for all exstra night 😳😳😳

Policy in the wellness( spa) kids have to be accommodated by adults if they are Younger than 15,this what manager told me.

but hotel management was really helpful and tried to mitigate our issues.

but unfortunately due to a series of mistakes/poor management by our tour operator 'MOUNTAIN PARADISE', we were forced to transfer to a hotel in another resort at the last minute, as were a number of other families.

- “Invisible” hotel manager who is not available to meet with his guests.

but it was not included in the price for accomodation, there is big minus for us, that I had to pay also as a hotel guest.

We travel a lot and comparing to other so-called fancy places like, France, Switzerland, Germany, Austria, Hawaii, California, Whistler resort we never get this level and quality of service and food for such reasonable prices!

.ah pretty simple " a beer or a glass of champers " new years eve " no bar open set time for dinner and the only bar they have was shut and every other eve not open until 8pm, finally after an very average dinner we enjoyed a whiskey with the most delightful bar lady " Lubica " without her delightful attitude i would attempt to rate this hotel as even worse thanks to her the stay was not a complete disaster.

but after comparing the prices and the benefits we found it the less expensive with more activities.

I guess it has a stunning view (it could be much expensive as well).

but paying small fee if you want to use it is not a big deal - at least it was not for us and we don't complain.)

but with no access to sauna/jacuzzi  but after 1pm it costs 8 euros each for the privilege of the pool and sauna/Jacuzzi, which is a total rip off!

- the water in all swimming pools is very cold, couldn't put the child in
- we had to pay at the wellness 9 euro and 6 euro for children.

but you need to pay extra 9€/adult for 3 hours and 6€ even for my baby girl (8 months) for whom the water temperature was too cold had to leave after 10 minutes.

In summary, rather than this go to Sabiria, it is more authentic, and it is cheaper, too.

*** Apartment with 2 bedrooms and living room which we booked at the beginning (not cheap as daily rate was at ca.

Hotel Ski & Wellness Residence Druzba

Breakfast was great, with several choices and with chef making great omelettes.

We find it’s the best place to stay for winter family vacation: cosy cottages, delicious food, nice wellness, wonderful kids room and friendly staff!

Lovely Chalet, delicious food, kind staff.

The food is delicious and the morning buffet is also well prepared and diversified.

There is a wide choice of meals for breakfast.

The food was even better than the year before - if that is possible - and Peter the Chef is as attentive cooking a child's omelette in the morning as he  must be conjuring up the feasts we had every evening.

Even prices are high ( main dish with soup approx.. 20€) it was delicious.

Breakfast was also lovely and whilst of a standard format we never had the same on consecutive days.

The food was delicious every day and the staff were very friendly and very accommodating.

The breakfast is good and plenty, also the restaurant offers lovely dishes and great wines.

but sadly we only were able to sample their breakfast -which was very good.

Absolutely perfect service, extraordinary and friendly staff, delicious meal, cosy accommodation, very nice wellness and perfect location.

+ very good food, three-course menu dinner, buffet breakfast
+ unlimited swimming pool, whirpoll, sauna
+ fire place in the chalet, no need to watch TV
+ nice walk with stroller to mineral spring
+ friendly and helpful staff

This unusual wooden cottage hotel is offering wellness, sport activities, nearby hiking paths, lovely nature and of course delicious food.

The staff is very friendly, chalets are comfortable and spacious, pool is clean and big enough, saunas were heavenly, food yummy.

Cons - The kitchen is not equipped, no air condition (we had two days of 36 C and it hard to sleep at night due to the humidity), the lobby is being close at 10PM and there is no WIFI in the rooms.they charge for tab water at dinners.

Location was picture post card, snow covered trees stream running behind the log cabin The staff where amazing and a credit to Hotel****Liptovský Dvor attentive and could not do enough to help in any way they could.

but don't expect western four-star standard.

When you open your window you can hear the stream 10 m from it.

Hotel Liptovsky dvor

luxury quality

creditcard

window quietness

Free internet

Breakfast is amazing, you have lots of options to choose from.

They have options for vegetarians/vegans as well, (I was overwhelmed to see vegan milk options on breakfast) and literally anything we tried was delicious.

Rooms were clean, breakfast and restaurant offer plenty and you can also ask for extra from the kitchen.

The good: hotel is really cozy, a lot of room downstairs and beautiful backyard part, staff is very nice, pretty decent choice of food at breakfast, they have separate room for ski/snowboard equipment, the spa zone is very nice and has a good selection of procedures, the hotel offers to take you there and back at specific times which is good, cause skibus is FULL in the mornings.

but other is perfect, Great small SPA, fantastic food and healthy slipping .

The rooms are spacious and comfortable and the restaurant serves imaginative food using fresh ingredients with plenty of choice for vegans and vegetarians.

Room was very spacious and spotless, breakfast was magnificent and the staff was friendly and helpful.

The food we ordered was absolutely delicious and looked stunning.

The service was very polite and helpful, food was delicious, even drinks in the lobby afterwards were amazing.

Yes, we also found the food delicious and nicely served.

Oh, and the breakfast buffet was HUGE and really good!!

The food was delicious and presented in amazing style.

but my wife found the egg shells in scrambled eggs that is dangerous especially for a kids.

The hotel has an excellent restaurant, the chef was able to modify all my meals according to my allergies, still keeping the delicious tastes and wonderfull foodstyling.

Breakfast and dinner were also very good.

The food was well executed and tasty.The breakfast buffet had a great selection of cereals, cold cuts, cheeses, fresh fruit or bread, etc.

We waited only for beer half hour and got cold food after.

Breakfast was a buffet with hot and cold food.

The English from the waitress was rather bad, the cappuchino cold, the smashed  potatoes partly raw, the fish of the day totally tasteless, the traditional Slovak food even worse with dry meat.

Sauna outside near mountain stream offers opportunity to dive into cold water after it

I ordered a steak of local venison and it was tough to say the least and almost cold.

Cold soup, no cutlery and reject on serving couvert I found disturbing definitely not corresponding with presented hotel status (and I do not require high society service).

but again, mine steak with mushrooms and beef tail was very very tasty but COLD!!!

but after we got served dry salmon on the frozen veggies we decided to talk to management on the next day.

Also hotel manager should say "Hello" or "Nice evening" when he pass near guests and not to go as silent mummy..

Last point is related to massage for pregnant ladies that is offerred in spa..once you are charging this specific massage by you should at least kniw how this one should be performed and what is this massage containing and not to say on request that its the same as normal one

Definitely used to better front management.

Having read the previous unfavourable reviews on the restaurants, I must say that the management took them seriously.

So I have asked to talk to manager and after one hour of waiting we were allowed to move to another 100km away hotel in High Tatras which is owned by the same company.

Hotel Tri Studnicky

cold

Hot tub

The place was wonderful, the food was perfect we bought breakfast service, it was very good and they bring it home.

Daily breakfast delivery to the apartment included enough food for two meals!

Breakfast was delivered everyday at the requested time and reception was always happy to help.

The breakfast are served to the rooms and include a lot.

Breakfast is brought in no earlier than 7.30.

Breakfast was great and I recommend to stay on the continual breakfast and to make your eggs yourself if you really need them.

Breakfast brought to room each morning at a time to suit you, freshly cooked, too much of it.

They also asked if there was any other things we would like changed with our breakfast.

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