Food was delicious, all the dinner options were tasty and a good selection at breakfast.

The restaraunt food is ok if you use the a la carte menu instead of the buffet.

Breakfast was ok, nothing to complain about, dinner was very dissapointing.

Excellent rooms and food superb for a buffet
Lots of choice 
Although COViD restrictions they are helpful and work with the guidelines

There was a room service for breakfast and dinner.

Huge breakfasts were great bonus before going to the ski depot in the basement and take your snowboards or skis and go to the slopes.

Otherwise the breakfast is fine with many Slovak delicacies like smoke cheese.

Big selection of sweet, salty and healthy options for breakfast.

Dinner was a buffet style affair and the food was reasonable and a good choice.

Evening entertainment program in loby (without music) in Slovak language only (no consideration for tourists from other countries)
  Breakfast / dinner is quite ok.

although the breakfast is European style, it still had good salads and good food.

Also more vegetarian things also for breakfast)

Overall, a nice hotel to stay while in Jasna.

Breakfast is ok, I found everything I needed.

Perfectly located 20m from the slopes, this hotel has a range of facilities, spotless rooms, helpful staff and a nice hearty breakfast.

Rooms were very clean, so kudos to housekeeping :) 

The dinner and breakfast could be better.

The saunas and outside and inside pools are great, the food is delicious, the ski schools are the best and the customer service is fantastic.

The buffet breakfast and dinner are good, there's a decent selection of everything.

but if you want to be the first at the breakfast it will fit your plans.

Very wide range of selection during buffet breakfast - definitely noone will leave it hungry.

We had a room in 4th floor with the view to the mountains and the forest (and incredibly huge and ugly hotel construction ;-)).

Animation programs
Currently noisy area owing to ongoing construction of huge 5* hotel in neighborhood

So much noise due to construction and a business conference.

Big and noisy construction next to the hotel made our mornings short.

but currently being a part of whole area reconstruction - lots of construction works ongoing - but it will be nice again if they finish (when?

but they are many buildings under construction around which generate some disruptions.

On to another room, this time on the third floor, at the end of a dim, smoke smelling corridor again next to the construction site.

The building construction next to the hotel was giving some noise during the daytime

Currently lot of building and construction activities in the closest neighbourhood, probably will last till next year as well.

They were having repair works near my room and near the place where breakfast is served and imagine yourself that you wake up at 8 and hear the sound of pneumatic drill or you eat breakfast and there is this horrible sound everywhere.

Kids corner was just an empty room with not a single toy.

There are not that many toys in the kids room,

There are no blackout curtains for children that need to rest during the daytime either.

but oh boy, when we finally started to head towards the slopes, THATS when things started getting interesting.

3. wellness open on 31.12 only to 4. pm:)
4.wellness closed to children at 8 pm
5. totally unprofessional and unkind stuff in restaurant!!!

but if you're minding your children, that's not an option for you.

CONS:
The room's door (de-lux room) was not blocking any of the sounds from the hallway - so if any other guests are walking by your room you will hear every word they are talking, and you will wake up in the morning with the first guests leaving their rooms as you can hear their moves, talks, children very loudly.

At the hotel itself there were many families with kids which made the lobby and the retaurant crowded and noisy.

The pool is surrounded by children and unfortunately the jacuzzi was too warm for the very hot summer weather.

During the afternoon the indoor pool swarmed with small children splashing around creating mayhem.

but is only open in the afternoons from 3pm and as the hotel is ski in and out its popular with families with kids -so the spa can get busy after skiing until 7pm.

The only thing that is free is the lovely entertainment provided by the children which enhanced the atmosphere and added a truly cheerful note that seemed missing in some of the staff.

without our children) had a chance to stay in this hotel just one night almost at the end of summer holidays,

I think this hotel is dedicated for families with kids, hotel has a lot of facilities for kids.

Obviously it can be also too much/annoying for guests without kids.

but not very big concern though, staff were nice and friendly, breakfast got boring after the 3rd day and full of people, kids, not easy to find a vacant table in the morning.

but they have not enough experience so the result is poor,  service - girls ok, men - cold and unfriendly.

There are 2 soups, 4 main courses, 1 kids dish, 3 desserts and some starters changing every evening.

but the swimming pool is small and shallow, full of kids and there is no way you can swim and relax.

We had ski package paid and we had down to ski depo.

and do something to improve because with this service and prices you can hardly  concur to even low cost accommodation facilites.

but it's not a nice practice not to offer anything to drink in the price of the buffet.

This includes area of night skiing (lift ticket costs €15 additional), so after the dinner I took couple of hours of additional skiing sometimes.

You should defo charge more for standard room, 160e is not much for taking clients back to 80s.

I thing that price for this "de luxe" is very overpriced.

The management should really pay attention on that as we have had problems with them every single day,
There is a small indoor pool with toys and outdoor jacuzzis with pampering warm water.

For comparison for the same price in Austria, Kaprun we had really deluxe appartments.

although now I know I should pay more attention to the negative ones.

overall, a bit overpriced if paying a full price.

In my opinion it is overpriced hotel whose quality and service are far below this price level.

but it was old very old.. not windows, old carpet and dirty, in resume nothing compare with the pics we saw in the internet, when we noticed that the other rooms and floors look different  we complained in the reception , they basically opologize for it but did notthing else, we really feel they lie to us we paid for a 4 start hotel and we got a room like 2 starts, is absolutely not acceptable they are renting rooms that are old and not reconstruct with the same price like the new ones.

The fact that the spa would cost extra 3,- Euro per day doesn't seem very expensive

In general, I wouldn't recommend you this hotel if you are expecting a 4 star quality at 4 star prices.

And do not assume, than sinfully expensive "appartman" will look adequately to price.

The Hotel Grand is near these landmarks: Vrbicke pleso, Demanovska Cave of Liberty, Mini Slovensko, Water park Besenova, Vlkolinec, Low Tatras National Park, Fuggerov Dvor Complex, Jaskinia Mrozna, Giewont Mountain, Museum of the Slovak National Uprising, Rozhladna Ostredok, Jaskyna Mrtvych Netopierov, Basement under Tower, Zoo Kontakt, Vlkolínec Village, Údolie Permoníkov, The Clock Tower, Jasna Nizke Tatry, Ski Resort Tale, Malino Brdo Ski & Bike Park, Wawoz Krakow, Slovak National Uprising Square, Tarzania V Jasnej Pod Chopkom, Aquapark Tatralandia, Krivan, Liptovska Mara, Obrovo, Museum of SNP, The Slovak Museum of Nature Protection and Speleology, Bombura klub, Mauzoleum Andreja Hlinku, Jaskinia Mylna, Detské ihrisko VTÁČIK Vrbické pleso, The Synagoge of Liptovsky Mikulas, Liptovské múzeum, Jaskinia Raptawicka, Maxiland Biela Púť, Demanovska Ice Cave, Church of the Visitation in Vlkolínec, Smreczynski Staw, Informačné centrum mesta LM, Múzeum Janka Krala, Polana Na Stolach, Banska Bystrica's Town Fortifications, Rafting Ruzomberok, Tatrapolis- Svet miniatur, Giant`s clothesline - ZipLine Ruzomberok, Squash, Stanisovska jaskyna, Dom Hore Nohami - Heliport, Rock Machine Bikepark, Svätojánska Rozhľadňa, Aquaskipper in Ruzomberok, Matej´s House, Termálny Prameň Kaďa, Liptovska galeria Petra Michala Bohuna, Cutkovo Archery, Church of St. Elizabeth, Hurricane Factory Tatralandia, Marian Pillar, PARADOX - entertainment center, Butcher's Bastion, Galéria Ilusia, Vila Dominika Skuteckého, Central Perk, Kasprowy Wierch, Shooting Range Liptov, Kostol Nanebovzatia Panny Márie, Stredoslovenska Galeria, The Locus Club, Home of the Urban Society of Banská Bystrica, Rebus Room, Kolotocovo Pub, Handy - Dandy, SuP LIPTOV, The Town Hall, Szczyt Krzesanica, Rímskokatolícky kostol svätého, LM Training Centre, The Thurzo's House, Heliport Liptov, Barbados cocktail cafe, Monaco Grand Prix - Go Karts, SNP Square (Námestie SNP), JASNA Shopping City, Liptov Lasers, Oh My BEER, Propaganda Wakeboard School, Pirátsky Minigolf, Foiba di Obrovo, Kostol Nanebovzatia Panny Marie, Drevený Kostol, Park-Hotel Partizan Lesnoi Club, Hurricane Factory, Open-air Museum of Liptov Village in Pribylina, Muzeum Liptovskej Dediny, Meštiansky dom 24 - Panský dom, Lesnicky Skanzen, PARK SNOW Donovaly, Habakuky, Donovalkovo, Patty Ski Donovaly, St. Anthony Padua Church in Donovaly, Rohacske plesa, Ski centre Rohace - Spalena, Krížová cesta Zuberec - Kýčera, Rozhľadňa Zbojská, Oravska Galeria, Kostol Sv.

The room service is decent and the hotel has a nice cleaning practice in place.

The dinner, three main courses plus dessert.

Attention towards the end of the program "disappears" part of the assortments. We stayed for 4 days and gathered around 20:30 at no time (although dinner is served until 9.30 pm)

Around the hotel is cableway and a nice restaurant.

The food was not presented well, and while some things tasted great, most didn't.

Strong positives are; great location beside lift, excellent spa and wellness and rooms are OK.

Even so, the fourth room was always available to use.

Hotel is located few meters from the slopes and lifts, which is amazing if your are a winter lovers as we are ;-) 
The room was medium size, not the most modern -

Very good hotel, standard room a little bit small

We were given a refurbished room and it was extremely nice décor with a nice stone feature wall in the bathroom.

The rooms are of decent size and quite clean; the size of the large bathroom with the generous size of the mirrors and storage place there.

.Very good hotel- delicious food, very nice rooms and fun sauna and pool.

We have had one mobile air heater available in the room, so it compensated,

The room was really big, nicely decorated and most of all really clean.

A beautiful hotel with all the facilities you want in a place when you are up in the mountains: nice rooms, swimming pool with jacuzzi; outdoor jacuzzi; outdoor therapy lake; sauna; steam room; massage; kids club etc.

The wellness centre was a great idea and is well laid out, the relaxation from the outdoor spa in the snow and sauna rooms was a great way to unwind after a long day skiing.

Room was as on the pictures so no complain there.

Spa was lovely, big variety of spa facilities (pool, steam room, sauna, massage).

Finally after an hour and 4 rooms (carrying our luggage) we found a room that did not smell of smoke and promised to be quite.

You can get to rooms only with left lift through the smelly corridor.

And you could literally smell it already in the corridor, the smell was really horrible!!!

But the real horror started entering the room which was smelling quite strange/musty and we had to keep the window open during the whole day to get some air.

Everything was fat and oily and smelled like garlic.

Stayed for a couple of days in August, the hotel is in a great position a short walk to the chair lift that was operating to give access to the mountain (€5 for a two day pass).

4* hotel belonging to Tatry mountains resorts.

Nice accommodation for making a trip around -  mountains, and perfect location for skiing in the winter - close to the ski lifts.

The outdoor Jacuzzis in the snow with the mountains and snow covered trees behind are amazing at night and were not busy when we used them!

It's possible to walk on the Mountains near the hotel.

The staff are friendly, the facilities are clean, the food are delicious and the choices are huge, rooms are cozy, beautiful view.

The hotel is also near a network of mountain hiking trails, and less than 10 minutes walk from a beautiful glacial lake.

but clean and tidy, with magnificent view of the Mt, Chopok, you can even see it from the outside jacuzzi whilst sipping on the champagne.

The Wellness Grand Hotel is a relatively modern Hotel in beautiful Jasna mountain region of Slovakia.

we loved: kind staff, nice room in modern mountain style, cleanliness, really great cuisine (wide choice for breakfast and dinner choice from four menus), wellness, mini zoo, location close to many hiking routes

but capable on most slopes, travelled to the Hotel Grand in the last week of March and the snow conditions on the north side of the mountain were great.

For people who love mountains it is good choice because its of valued location,

It felt more like a city break than a mountain holiday.

Grand is in fantastic location, everyone who likes mountain will love it.

The hotel is in a very good location next to the cabels to Chopok mountain which is amazing view and next to other attractions like the rope park TARZANIA and next to a buetiful lake with ducks inside.

For example just smash carrots.perfect situated next to mountains.

We enjoyed a wellness with finish saunas (4x), outdoor jacuzzi (2x) with outlook to the hill Chopok (2024 m), small pool for children, steaming saunas very nice resting room; only deficiency is the absence of a cooling bath, of course there are several showers.

Hotel Grand

kid friendly

smell

construction

price

restaurant

room

view

Nice family hotel, with lots of activities for kids.

Hotel has skilled staff which does various activities with children.

Children love it, the pool, activities, king size rooms, delicious food,   big terrace.

Hotel with full entertainment for kids, morning gym outside on fresh air on playground, morning and afternoon activities, aquagym, minidisco, various guests in the evenings and quiz nights.

great modern hotel with amazing wellness; we really liked that adults were separately from children so you can rest properly; on the other side we saw that there were lots of activities for children so they didn’t have chance to get bored :)   also food was amazing, lots of options; friendly staff was the cherry on the top

Excellent for children, many activities and place for kids.

but we would appreciate, that saunas would be opened earlier, because wenn we don´t skiing but doing yoga, it would be nice, if we can be in saunas over the day, before 15h

Dra Tytusa Chałubińskiego, Kostol Nanebovzatia Panny Márie, Stredoslovenska Galeria, The Locus Club, Gubałowka Beach, Home of the Urban Society of Banská Bystrica, Rebus Room, Centrum Edukacji Przyrodniczej TPN, Kolotocovo Pub, Ku Dziurze Gorge, Handy - Dandy, Papugarnia Egzotyczne Zakopane, SuP LIPTOV, Ski Zakopane, The Town Hall, Szczyt Krzesanica, Exhibition of Wax Figures EXPO, Sanktuarium Najswietszej Rodziny w Zakopanem, Rímskokatolícky kostol svätého, LM Training Centre, The Thurzo's House, Heliport Liptov, Barbados cocktail cafe, Monaco Grand Prix - Go Karts, SNP Square (Námestie SNP), JASNA Shopping City, Liptov Lasers, Oh My BEER, Propaganda Wakeboard School, Pirátsky Minigolf, Foiba di Obrovo, Kostol Nanebovzatia Panny Marie, Drevený Kostol, Hurricane Factory, Park-Hotel Partizan Lesnoi Club, Open-air Museum of Liptov Village in Pribylina, Muzeum Liptovskej Dediny, Meštiansky dom 24 - Panský dom, Rohacske plesa, Ski centre Rohace - Spalena, Krížová cesta Zuberec - Kýčera, Zuberec Tourist Information Office, Museum of Orava Village, Brestovská Cave, Oravska Galeria, Funky Nalada, Kostol Sv.

Baby received toy, colouring book when we arrived - very nice touch.

We like to play board games with kids in the lobby bar and bowling was very funny too.

Comfortable rooms, nice swimming pool, activities for children.

My daughter asked for more time in the swimming pool (due to restrictions). The playground outside and the childrens corner are very kids friendly and offer wide choice of activities :-)

a small soft play area which the kids loved and an arcade which could do with updating.

Professional staff, well equiped hotel with swimm pools, bars, bowlings, sauna, and so on, very nice room on 5th floor with balcony, quite clean even if could be better on some areas of bedromm and bathroom.

Animators were génial with children, especially Andrea, all children love her!

Dinner served was tasteful, daily activities and animation program were various and interesting for all of us. Our family is looking forward for our next stay :-)

As I learnt they also have packages for families (with activities for children), or romantic package for couples, package for seniors, even special ones for extended weekend joga package !

A nice place with activities for any weather.

Hotel ideal for families with children: play rooms, games, billiards, bowling, animations.

The activities for children are really good and our kids enjoyed especially the clown show and bowling competition.

Great kitchen
Great staff and service
Great Wellness facilities and massage
Spacious, modern room with tea and coffee making facilities
Really good to have midday snack service after return from morning walking
Ample private parking
Stayed as couple

Very helpful staff, big comfortable rooms, delicious HB dinner.

We enjoyed very nice time in the family friendly ambiente, high professiinaly services, delicious food and kindly animateurs.

Very good breakfast, evening entertainment programs on top!

i was first time with my family in this hotel
the personal, breakfast, dinners were perfect
welness and swimming pool too, very clean
our room was very clean and big, the beautiful view to the mountains

Comfortable rooms, delicious food and local beer and wine.

Wonderful hotel, friendly staff, customer care, great healthy food and lots of fun for the kids.

Nice animation for kids, really horribly good kitchen, breakfast also nice .

Very nice and wide breakfast, and nice bar as well

No respect of COVID19 protection masks nither by hotel staff, nither by any customers even if it is written everywhere that you have to wear a mask in common areas!

great hotel with, perfect for staying with kids both during summer or winter :-) nice rooms, friendly and professional staff, great spa and wellness facilities for adults and kids, great kitchen and food offerings for breakfast and dinner, highly recommended

The breakfast and dinner was nice for the price.

The dishes wery very nice and rich (if there was a buffet we would consume less).

Breakfast and Dinners were awesome and restaurant staff was always OK  with adjusting of meal for our small kid for dinner.

Everything was just excellent
big room, nice nature around, very nice welness area and breakfast
Nice fitness
One tip - separate bussines travelers from families with children.

The surroundings are amazing, the room was cozy and comfortable, the food delicious (both breakfast and dinner) and the gym well equipped.

We were not prepared for such a tone of voice and such a CHEAP APPROACH of the 4* hotel so this attitude had a bad impact on our moods.

2) facilities have early closing time and couple of minutes after the time the waiter will tell you: sorry we are closed! 3) I paid 70% of full price for a bit of clear pasta for the kid (8 euro), and the manager told me thta was even waiter fault to give me (unbelievable.  )

The only points to reach the top are related to the internet availability (too slow and sometimes not even available) and to the bed we have found for our 2 children (11 and 7 y. old) which was a single armchair bed, too small for them.

When we have raised this issue to restaurant manager he explained that it was hotel initiative to bring us more wine since portions mentioned in menu are too little from the restaurant point of view.

but even me as smoker was disgusted of smell there, and it was not good idea to sit near it
Expecially first point made me retihing my review

The only negative point was the smoking on the balconies which did disturb us a bit as we could not air the rooms,

Only one point which was the noise time to time into corridors and environmental rooms,

Wellnes is from my point of view not so big,

Itś position is not the best - it is in the mid point of the long valley , close to the Demanovska ice cave

A la carte dinner apparently doesn’t “start” until 9pm, which is very late.

It is a very nice hotel, friendly staff at high professional level, food excellent, animation program for kids just perfect.

Great wellness hotel with awesome massages, food and animation.

very good hotel, nice program for kids, good wellness,  food could be better, to spicy for kids as well, only 2 types of draught Beer, we were already 5th times, still good

Staff was  very frendly, room was clean, food was realy tasty :-)
Wellness was also OK,

Starting from the wellness area's, restaurant and all facilities.

This hotel is the TOP if you plan to enjoy the wellness, food and accommodation  all in one with your children.

I would like to have buffet style dinner more often.

Nice and clean accommodation , big and spacious  rooms, pool was ok, for kids and adults as well, food was weak,services average, not worth the money, bar prices extremely high, ski shuttle was working really well

We were there so we could manage to use the room,

Spacious room, clean, comfortable bed and second bed.

Rooms are very spacious, there is a bath tub and bidet in bathrooms.

Very comfortable rooms, ski-bus every hour, great service and nothing to complain about.

Spacious rooms were great surprise for us.

Hotel provided excellent service, wellness world eas separately for children and adults, rooms were spacious and clean.

Realy good services, room clear and beautifull.

Always friendly staff, exquisite food, super clean room and great wellness.

No complaints about room and room service, everything was as advertised.

We stayed in the newer part of the hotel, in the top room with a fireplace and a stunning view through the glass balcony windows to the wooded hill opposite.

Wellness Hotel Chopok

fault

point

activity

Breakfast is included and had many options.

Food was great with tons of healthy options, easy for a vegetarian to indulge as well.

Food in the restaurant was really delicious and consistently well prepared everyday.

Outdoor hottub amazing
Great breakfast and good selection in restaurant for evening meal.

Great buffet breakfast, food in the Ludova restaurant was pretty good.

Hotel offers very good breakfast with many options.

Very nice stay, very spacious room, great sevice
the best choice for mountain holiday
staff was friendly ,  room service perfect, fantastic wellness
only breakfest wasn´t perfect for me, I missed fresh fruits juice, oat flakes
staff in restorant was very quick to clean the tables
great place to spend there winter and summer holiday again

Nice apartment with 2 bedrooms (+ 2 additional beds possible) and fireplace, fantastic spa with many types of sauna and swimming pool, excellent breakfast and dinner with large variety of food, very friendly staff

You have two restaurants, one serving breakfast and the the second, open to everyone, with access from the ski slope, for the rest of the day, including late brunches, lunches and dinners.

Breakfast was superb, i have seen choice like that only in couple of hotels.

Our large group stayed in-between seasons so the Hotel was largely at our disposal: club/library like lobby, breakfast room (great selection), cellar like dining room (set menu for us), huge indoor swimming pool.

The breakfast was very good with a wide range of choice, hot or cold.

Hotel breakfast and downstairs restaurant good value for money.

Also, the breakfast was one of the most consistent breakfasts we ever had.

Pros:
The hotel has very nice spa(wellness services)
Breakfast -very good
Service-very good
Rooms comfortable 
Atmosphere-very good
Very good for children of all ages
Very good location for traveling around.

A message to the staff and the owners, if you want to charge 300 euros's per room then do your job and make your guests feel welcome, get a dam bar that is open all day and be open and honest on your website as to what's included, we are the public, we are your customers and without us you go out of business.

2: 4* hotel shouldn't be charging €1.50 for tap water for residents with half-board!

Not friendly and sometimes even rude - my colleague's fingers have been hit by the waiter as he reached to remove card after completed payment!

(I saw some complaints here that it is not free of charge - well, you can buy it together with a room as a wellness package. We haven't done it

half board doesn't include drinks even a jug of water is charged for ,which I thought was harsh !!

Absolute reluctancy to find a way to accommodate their customers satisfaction, where "it's not possible because" seems like for the bolshevik manager a key motto of the success, who deals the customer issue with you like you would be some kind of a student of the summer pioneer camp back in 80`s.

Second - the entire area is open around the pool so a bit noisy in saunas and especially in tepidarium.

Jul, 6, 2022

Feb, 24, 2022

Aug, 16, 2022

Aug, 4, 2022

May, 27, 2021

Jan, 11, 2021

Aug, 23, 2020

Mar, 3, 2020

Aug, 30, 2022

Aug, 22, 2022

Feb, 28, 2022

Sep, 22, 2020

Aug, 7, 2021

Sep, 26, 2019

May, 3, 2022

Nov, 28, 2019

Nov, 3, 2019

Mar, 11, 2019

Jul, 24, 2022

Feb, 23, 2020