The only reason is got 2 was because the bed was comfortable and the pool was ok.

Our room was spacious, the beds were comfy, we had two queens and a sofa bed.

Clean, quiet and really comfortable king sized bed!

Absolutely spotless room, comfortable bed, free internet access, with nice tv, microwave, refrigerator, hair dryer working flawlessly.

The hotel is clean,  bed very comfortable,  and staff very friendly.

The room was incredibly clean, the beds were comfortable, and the shower was great.

Really nice place with comfortable beds and helpful staff.

Bed was ok and they give you enough pillows to be comfortable.

Comfy bed, fluffy towels, perfect water pressure, plenty of pillows, 24 hour pool, pet friendly, great location in Lincoln, and great price!

), and best of all I sleep well because the rooms are quiet and the beds are comfortable.

Rooms are nice and clean, super comfortable bed.

The beds are comfortable and the rooms have a frig, microwave and a sitting area with a fold out sofa bed and table and chairs.

Kiera and the other staff is very professional, friendly and helpful  The beds are very comfortable, the rooms are large and clean, and the breakfast has a good variety for a hotel breakfast.

Located on 50th and 0, it's a great location for central Lincoln or needing to stay near UNL East Campus, very affordable, clean, very comfortable beds, nice shower and towels, good breakfast, quiet, close to grocery stores, gas station, would stay again for sure

Room was clean and quiet with a very comfortable bed.

Note the elevator at this 3 story bldg  was broken  Things happen  I am noting so people that need a elevator  can verify  its been fixed my rating will be made assuming elevator was working.

There are enough other good things, that except for check-in and check-out, the slow elevator should be a non-issue.

but you can't see it due to the carpeting (so my youngest son twisted his ankle), the elevator is very slow, there is chipping paint in multiple places, there is an 'old' smell to the room, we could not get the temperature of our room regulated due to the air conditioner being old, the air conditioner smelled moldy, and there is mildew on the shower head.

Our initial concern was noise as we were directly across from the elevator on the upper floor.

On the down side: the elevator was old and slow, the breakfast left a lot to be desired and the complimentary coffee and cookies were a joke.

but we were right by the elevator so could be expected. .

The elevator, room, and hallway carpets are either in need of serious cleaning or need to be replaced.

My only complaint would be that the elevator, pool, and hottub are not large enough to accomodate very many guests; these areas were often busy/congested.

There are only 3 floors, so we took the top floor and walked up for exercise - the elevator could be terribly slow.

Be sure to find the stairs since the elevator is one of the slowest elevators I have had ever experienced.

The next morning, the elevator was "out of service"

There are some negatives though, none to really fuss over: Slow elevator (stairs still work great) and the TV remote would not work, I went to get fresh batteries and the desk clerk told me if that doesn't work, she'll get us another room.

Our room was on the ground floor close to the elevator and the ice machine.

It was near the north end, away from the elevator.

I had a lot of wants; away from the pool, not next to elevators, non-smoking, no pets nearby, etc.

My suggestion is to book early and ask for a room down the wing away from the elevator.

The facility is just on the outskirts of downtown inner city, lots of grocery stores and eat places nearby.

The hotel has a private setting within walking distance to food and grocery.

There were two grocery stores in walking distance and plenty of places to eat with 1/2 mile as well.

There are plenty of restaurants and grocery stores nearby.

A HyVee grocery store/cafe across the street a plus for food purchase or eating.

Friendly staff, inexpensive rates, lots of food and services nearby including a full-service grocery store next door, and clean rooms.

Numerous shopping centers, restaurants and grocery stores near by.

It is in a good location for staying several days at a time which we have done, as is close to two grocery stores, restaurants and Gateway shopping center.

but had no pay cable (Like HBO) channels and the remote was barely functional. This hotel is an excellent location with a great grocery (HiVee?)

We also enjoy this location because it is right near a couple grocery stores, and various places to eat out.

HyVee grocery store next door, very convenient and Cheddar's restaurant nearby was very good.

but surrounded by enough restaurants and grocery stores.

There are grocery stores, restaurants, shops and more all within easy walking distance.

but close to anything you could wish for, eateries, groceries, coffee shops etc.

Restaurants and groceries stores are convenient and close by.

Some single family homes, lots of shops and grocery stores.

- The hotel is close to a lot of places to eat and right next door to a grocery store.

It's right next to a major grocery store, and there are multiple restaurants and shops within walking distance.

In area of Outback and other decent restaurants and in view of drug and grocery stores.

The hallways smelled like someone had smoked a while ago and they never got the smell completely gone.

It was noisy to sleep with people running in the hallways .

It does allow pets and it does stink in the hallways.

It was a bit noisy with kids in the hallway,

The carpets in the hallways are bunching up in places, there are a few stairs that are in disrepair

The kicker is that the phone rang as I was thinking about how easily I could hear the bus in the parking lot and the kids in the hallway.

That was a bit of a surprise since the building is not new and the hallways are somewhat dim.

Kids running down the hall at 10:30 at night.

but we went back downstairs to ask if we could get another room d/t the smell, the front desk person apologized profusely, reiterated no smoking allowed but then changed our room to another one down the hall which was completely free of any odor.

Sounded like a herd of elephants in the room above us and thundering through the hallways.

I was end of the hall room 300 cannot imagine if I would have had rooms on both sides?

I don't believe the people in the hall were being exceptionally loud, it just wasn't very insulated.

The door to room from the hallway did not keep out the noise from people walking by.

Our only complaint would be the noise from people talking in the hallway and even the next room.

The room door was not very well insulated and we heard EVERY sound from the hallway.

The hallway smelled like this before we even got into the room so I didn't think it was really going to matter.

The room was not insulated from hallway sounds, and we could hear banging doors at night.

Only different thing is the sink is in the hallway not in the bathroom.

Also, our room was at the end of the hallway on the 2nd floor, far from the swimming pool, which was the busiest point of activity.

The property itself is your basic, run of the mill, interior corridor affair of common design and little personality.

Great service with clean rooms and facility!

The room was clean and the price was just right.

The rooms are clean and the hotel is very quiet and comfortable.

Our room was very clean and well kept, and the bathroom was a decent size.

The room was very clean & the housekeeping staff was so nice, always smiling!

Room was clean and adequate for a one night stay.

Great staff great rooms clean accommodations good food caring front desk personnel Very impressed all over for the for the hotel the fact that they do breakfast till 11 and that they have a 24 hour pool and exercise room is impressive for travelers we will definitely be coming again and again

The beds are large and comfortable and I've always found the rooms to be clean.

Room was very clean and smelt clean as well.

The rooms were clean, the staff was friendly (especially Melissa) and we were treated to a consistent level of great service.

but the entire room was very clean, which is definitely more important!

The rooms are clean and nicely furnished.

The front desk was nice and welcoming, the rooms are clean and quiet

The hotels smelled not sure if it was smell dog or human smell The receptionist was rude door locks did not work.

Multiple cigarette burns in the sink area and on the tub.

Although you can’t smoke inside, you will be in the company of cigarette puffing guests and staff not only at the main entrance

but smelly, like it never had an experience with fresh air.

The room smelled like smoke and we requested a non smoking room as we have 2 young children.

The two main issues were, first, the temperature in the room, I couldn't get it to a temperature that wasn't making me cold sweat all night and I hardly got any sleep.

The carpet was dirty, the chair and sofa were filthy and torn.

The room had a funny smell and I had trouble getting the air-conditioning to turn on as it was an old unit as well.

When I first walked into the room, I thought I detected a very slight tobacco odor.

carpet stained, bathtub needs cleaning, odor in room.

Most of the rooms smell like a pet store.

The Lincoln unit needs cleaner carpeting, some new paint in the rooms, remove the moldy molding in the bathroom and definitely some new mattress'.

As soon as we opened the door it smelled so clean!!

Hotel is ok.  Had a non-smoking room that smelled horribly like smoke.

New Victorian Suites

smell

elevator

hall

room cleanliness

comfortable bed

grocery proximity

Unfortunately, like most older properties, our room's window HVAC fan was loud.

We had to fight with the AC a few times otherwise I would give the hotel 5 stars.

Room are ALWAYS clean and the air conditioner is always cold.

Second is the leaky shower head that wouldn't stop leaking, meaning an echoing dripping noise all night.

Despite that the heater in the pool and spa was broken and the cable for our television was broken, we had a nice stay.

When I took a shower the pressure went from good to poor and then from warm to freezing cold.

Pool and hot tub didn't work, and our AC unit was very loud.

The sofa bed was also directly in front of the a/c unit and blew ice cold air on my youngest daughter all night with no way to redirect the airflow.

Unfortunately the HVAC in our room was not well controlled.

We had a very large room and my daughter was sleeping by the air conditioner, so I asked for a fan as I suffer from night sweats.

The temperature in our room was easily controlled by a thermostat on the wall.

I do wish there was a setting on the ac/heater to have the fan run continuously.

We just tried to leave the fan run for the white noise.

The A/C keeps the room from being dead air stuffy like most others.

My only negative comment relates to our room, which had a rather noisy air conditioner unit that kept us awake off and on all night.

Our bed was comfortable and the shower very good.

The beds were so comfortable we were in RM 213 and was an extra large living space for disabled guests.

Beds were very comfy and the room was spacious and clean.

Our room was spacious, bed comfy and had a large work desk.

Bed was comfy, hotel was very clean and breakfast was awesome!!

Comfy beds, extremely clean room, convenient location right off interstate.

Our beds were comfortable and they room was spacious.

Comfy beds made for falling into slumber fast!

Room was clean, smelled fresh and beds were comfortable.

Everything worked well in the room,  Very comfortable bed, excellent water pressure, climate control was perfect, and we had a good night’s sleep.

The beds were very comfortable and the halls quiet for the amount of kids stay.

This hotel has very nice rooms that are clean top to bottom with a comfortable bed.

The room was spacious, clean, well-maintained, and the bed was very comfortable.

The TV and internet worked well and the bed was very comfortable.

The bed was really comfy and my aching feet were relieved by the morning.

Hampton Inn has clean rooms, comfy beds, Neutrogena products, warm cookies and hot breakfasts.

With them charging these outrageous rates the stay should have been perfect.

So even with a Hilton Honors Membership and a valid credit card we were turned away to go find another hotel late in the evening when many other hotels were already full.

They doubled charged me for my room and will not refund my money.

I cancelled my reservation and i still got charhed 185$ because they have a policy that u have to give 48 hour notice to cancel and not be charged i didnt have 48 hours to cancel i was on a trip for a funeral and couldnt make it to the motel in time so i canceled and still got charged

Booked the room through the customer service phone number on the loyalty card.

At the end of the stay, she had typed up a note to me saying she hoped our trip home would go well and then gave me a gift card for a restaurant and said she hoped this would make it a little better.

but those were only available in suites (no charge for upgrade).

Eventually, the man at the desk ran my charge card without a discount, then realized there WAS, in fact, a Verizon discount,

Why do you take credit cards to SAVE your room when you don't actually SAVE it?!?!

Upon arrival key cards were ready at front desk and only took seconds to check in.

Below Average,  After being involved in a winter storm needed to extend our stay we were treated very rudely and charged more for our additional night.

but also delivered our temporary cards to our room.

When we check in we typically are given a bottle of water, this time they charged $200.

They ensured I wasn't charged a penalty by the third party booker and went to great lengths to fix things

We were charged twice for our room and we are still trying to get our money back some 36 hours later.

), smoothing out difficulties (which they did when we checked in), and helping with particular needs (which they did by providing a stack of manila envelopes at no charge!).

We gave her another card which she said was approved.

but said I would be charged the full amount for the room.

When I asked about it I was told they were already full.

I requested that our room be cleaned, got back to our room and nothing had been done.

When I asked about a discount for not getting the hot tub use (featured on their website) AND the inability to use the showers or toilet after 10 AM I was told because I booked third party any discount would first have to go through them and then I would get refunded. Okay.

We weren't welcomed as Honors members at all, the wifi was not working our entire stay, the front desk was never staffed (instead there was a sign with instructions to call someone), my husband called and asked for more pillows and was abruptly told "No" and then hung up on!

I called this hotel directly, to make a reservation for my college daughter, who was traveling from Colorado to Minnesota.She turns "21' in 12 days, I didn't think it was too big of a request.

Mikki - the breakfast server - always said hello and asked me how I was doing.

I asked to be near the elevator and they placed us right across the Huallaga.

On our first time here 2 weeks ago Nelson was extremely irritated with us when we asked for the amount of our room.

The fact that the manager did not respond to my request speaks volumes.

The elevators were a bit slow so if this kind of thing annoys you then it might be in your interest to request a first floor.

I asked why aren't guests informed of the water issue when staying in rooms towards the end of the hall.

I asked to get another room and was told I had to stay in the room I was given

I do wish the desk clerk would have asked me if I had AAA or some other membership since I wasn't a Hampton Inn member.

but I switched because they were not accommodating for my request of my early check- in.

So I asked for a refund, they said the couldn't do that either.

I made the reservations via phone and was able to request adjoining rooms because we were traveling with another family.

but will request a room on the far side of the building from the interstate.

However, when we checked out, we asked about a discount for Verizon and were given a huge runaround.

Some rooms face the highway; request rooms on the non-highway side of the building,

The room was clean, had bedding for the pullout sofa, provided enough towels, and the bathroom was clean.

Our room was clean and furnished OK, some visible wear on the wallpaper that marred the overall impression.

Our room was clean modern and comfortable

The room was clean and the free breakfast bountiful.

While we appreciate a clean room, it was way too much.

We try to always stay with Hampton, as we know exactly what to expect, and usually all exceeds our expectations; from the warm greetings from the folks at the hotel desk, to the room cleanliness, to comfy beds, to the abundance of extra towels, ( my favorite consideration), and the nice variety of breakfast offerings!

Hotel was clean and the rooms comfortable.

Clean rooms, friendly staff and the entire hotel was very COVID conscious￼.

The staff at check-in was very friendly and helpful, the rooms were clean and very comfortable.

I appreciated the extra lengths they took to make the room clean for us during a pandemic.

Large clean room with kitchenette,couch,tables.

The hotel is clean and the rooms were nice.

The room was very clean and so was the bathroom.

Showed up without a reservation, staff was helpful, property was well cared for, room was clean.

The rooms are always clean, the pool area is clean, and the place is generally quiet.

Staff very welcoming and especially friendly and wished us safe travels home at our departure today.

We are building points as we travel the United States and try to always stay at a Hampton Inn.

I am a regular traveler and was surprised to find that the room was carpeted.

And as I travel cross-country - I'll be staying at the Holiday Inn Express instead.

We will definitely be staying here again next year when traveling home from Arizona.

I’m planning on making this my hotel of choice when I need to travel to Lincoln on business.

We stayed 1 night and it was our first time traveling since the pandemic started.

We often choose Hampton Inn when traveling as a family of five, so we can all be in one suite.

Thanks Collett you made some weary travelers very comfortable.

Always nice to have friendly staff when traveling away from home and on the road.

Good for an overnight stop while traveling.

We travel across country with our boys almost every summer and we make a point of staying in this hotel.

Picked this location because of experience with others of this brand and it fit our travel times -  good stopping place between Rockford, ILL and Longmont, CO

We usually stay at Hampton Inn hotels for our business and personal travel because they are reasonably consistent in quality, service and value.

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