Beautifully designed rooms with tiny touches that hit the spot after a long day out in the cold - think heated floors, heated toilet seats, even heated bed pads for a toasty snuggle.

We don’t feel cold when you shower when the temperature drop to 3 degree Celsius bcos of the lifted wooden panel & portable heater  provided.

Have a cold Shangi-la IPA and hang out with them.

The beds had electric blankets, perfect for my daughter who is always cold.

To put the facts right, the staff at The Bivou did informed us in their email that it would be cold

We were presented with a cup of hot tea and delicious snacks, most apt for a cold winter night, before being told that we were upgraded because the room we originally booked was still undergoing renovation.

The cooked breakfast  though did tend to be cold by the time it was brought and there was no choice of what to have -

The airport pick up was prompt, the staff very welcoming, speaking flawless English, and when they realised we had flown in from Singapore and did not quite expect it to be SO cold, they lent us down jackets for use during our stay.

The tour operator stated that Joe had instructed him to make sure that we were kept warm and that if the snow continued, not to continue with the horse riding as he was worried we might be too cold and fall sick.

Electric blankets, bed heaters and also electric convection heaters in the rooms to keep the cold away.

I had a bad cold on the first night and she not only had a humidifier brought to my room

There were two space heaters, one for the room and one for the toilet, if it got too cold.

Only problems, some noise from building of neighbors, and some of the room configuration a little strange and cold.

My only critique is this: the bed is too hard.

but still away from the noise
Con:
If one, then the firm mattresses (old story, I know this is standard in China, but maybe one of the hotels read my complaints and decide to offer softer beds for their western guests alternatively)

The staff are super friendly and helpful.

Central location, great food and happy hour (try the ham and cheese plate with a Shangri-La wine) with friendly staff.

Loved the views over the garden and the focus on local produce in the restaurant

The staff are friendly and welcoming and the food is sensational.

The staff is very friendly, speaks English and helps with tour planning.

Charming place, in a green lush enchanting setting, a lazy cat to step over on the way to the room, very cute room, very clean, extremely friendly staff full of wonderful little attentions, great location

Rooms are very comfortable, the staff is very welcoming and friendly.

All the staff (we only saw ladies) were extremely nice, friendly and caring.

The staff was very friendly and helpful og spoke excellent English.

Every member of staff, without exception were friendly and helpful and genuinely wanted to ensure we had a wonderful visit.

Finally, the staff were all very friendly and helpful to our family.

But pride in Singaporean efficiency aside, the service was warm, friendly, genuine and truly impeccable. The staff were wonderful - all of them - Hwee Ling the owner, whom my girls gushed over as "so cool!"

Hwee Leng (the host) is very friendly and hospitable!

Very friendly staff & Good Food nothing to much to for staff to fix.

Nice and cozy restaurant with a genuinely friendly atmosphere.

Our group was warmly greeted by genuinely friendly staff.

The staff are friendly, helpful and are committed to providing excellent service.

Great service from all the staff, extremely friendly

Staff very friendly and warm welcome with local fruit, cake and local Pu’er tea.

The Bivou is located in a village much less commercialized with appealing design and friendly and extremely helpful staff.

I sighed with joy as I walked into the lobby, passing a peaceful patio overlooking a garden.

The hotel is wonderful, a real little oasis with a lovely terrace overlooking the vegetable garden.

You can enjoy a drink outside with a view on the local garden.

The garden villa is a two bedroom, 3 room apartment with fully stocked kitchen and dining table.

It is a small boutique style hotel in traditional wood frame buildings, beautifully decorated with nice planting in the courtyard and overlooking the local  garden plots.

The hotel is in a very beautiful garden with a lush garden surrounding surrounding it, and very nice landscaping in the area within the hotel.

We had such a wonderful stay at the Bivou - it was perfect for our family of 4 as we had two rooms next to each other overlooking the garden.

The hotel is tucked away on a beautiful, quiet lane in Shuhe and has a gorgeous courtyard garden.

You walk to your room amidst a manicured garden full of local herbs and flowers.

Wonderful comfortable hotel in lovely village, community gardens, park settings.

(If we went again, we'd take the Garden Villa which is admittedly huge and quite a lot more money-wise,

It was set almost in a small garden with lots of fresh vegetables being grown around.

I felt very safe here and love the gardens of this beautiful guest house.

Hotel is very cozy designed, with its interior and little garden.

The situation was delightful - tucked away down a quiet little lane and surrounded by gardens.

Beautiful small garden, very spacious family rooms, and great meals with warm staff that felt more like friends by the time we left.

In truth, the public areas like the gardens, patios and dining area are nicer than the room itself,

but in its own little green oasis, with its own little kitchen garden at the back.

Clean, very helpful staff, english speaking (if it matters to you) and who will help you organize everything.

Quiet and comforting place, lovely environment, kind staff, plenty of activities for kids and parents, large choice of books to borrow in the welcoming living room.

Staff were very attentive and always ready to go the extra mile to offer guidance on local restaurants and things to do.

The staff were super helpful with local advice, and hand-drawn maps to help us explore the local area.

Friendly & helpful staff, great food and good wine! btw I am now also friends with the cat :-)

The service at the hotel was top notch and the team did met all of our needs (laundry, planning trips, recommendations, maps).

It's number one asset is the staff and the level of service.

They offer a wide range of activities and tours.

They also helped us with transfers and tours.

They also offer a plethora of activities and tours that we regrettably could not participate in since we already had a car and driver booked.

The tours Bivou offers is also great quality. Nongbu and Xiaoxia took us to Jade Dragon Snow Mountain and Tiger Leaping Gorge - two extremely memorable (and tiring!)

They arranged a tour for us to Shaxi and Shibsoshan,which we greatly enjoyed.

The hotel offers a range of activities including yoga and free walking tours.

They organised our airport transfers and local tours.

I booked The Bivou in order to combine my stay with a climb of Mt Haba (The Bivou also organise trips and tours to other places in Yunnan).

I had prearranged with my tour company activities for my time in the area,

Bivou provides reasonably priced tours that you can arrange directly with them.

The cars and english speaking tours they organised for us have been a great standard.

We have just returned back from Lijiang a week ago with our 8 days 7 nights all inclusive tour package for our all girls trip.

The package tour arranged by The Bivou was super.

They planned a electric scooter route around Lijiang that took me past farms, undulating hills, and historic temples.

Great place, highly recommended for travellers requiring a little luxury en route to Tiger Leaping Gorge and the Haba Mountain trips ( Bivou organise these trips and do all the liaison as well ) - useful if you can't speak any chinese)

They arranged the airport transport, painstakingly coordinated the local tours with extraordinary patience, provide wholesome healthy meals, accommodation was really very unique and well maintained.

Lijiang is truly a Spring City 

Thank you for being so thoughtful throughout our stayed - from giving honest recommendation on where to shop , best places to eat, arranging for our Shangri-la tour (which is awesome btw, i start missing all the natural beauty and scenery plus friendly people), rectifying the shower problem, packing us our favorite groundnuts for the road trip and not forgetting the little gifts of lip balms when we check out - love it !

It is right at he entrance of Shuhe old town.

the location of the hotel is fantastic (in Shuhe old town).

Modern rooms with central floor heating and you can't beat the location, right in Shuhe Old Town where you can easily spend a day and check out plenty of cafes and shops.

Haba Path, Puji Temple, Lijiang, Former Residence of Luo Ke, Shandanxia Rock, Shiluo Temple, Black Dragon Pond Park, Spruce Plateau (Yunshan Ping), Three Parallel Rivers National Park, Jinlong Brige, Lashi Lake, Yuhu Lake, Lijiang Romance Park, Zhiyun Temple, World Heritage Network - Jade Dragon Snow Mountain, China, Yulong Snow Mountain Ski Area, Yulong Snow Mountain and Glacier Park, Ganhaizi Pasture, Shanzidou Peak, Yulong (Jade Dragon) Mountain, Yunshanping Ropeway, West Shangri, ShiGu WanMeiShi XiuXian JieQu, Stone Drum (Shigu) Town, Zili Ancient Town, Gaoxia chuping Lake and Lijiang Spruce Plain

The location is excellent, a few minutes walk into the old town of Shuhe, which we preferred slightly over Lijiang old town, maybe because it is a bit smaller and a bit less commercial.

They also have things like hand drawn maps for Shuhe and Lijiang Old town.

I would highly recommend the hotel and look forward to staying here next time we are in Lijiang (a really beautiful town and well worth the visit).

Must stay here if you are visiting Shuhe ancient town! #thebivou

The staff will recommend local restaurants if you want to wander into town

but the highlight of the trip was staying at the Bivou and exploring the amazing old town and the country side and meeting all the fantastic people who work there

We really enjoyed this beautifully maintained property in an accessible part of Shuhe old town next to a charming patch of genuine vegetable farm!

Excellent hotel in the heart of Old Town with a great restaurant!

The location in Shuhe Old Town is ideal, quiet yet convenient for sightseeing.

Originally from Singapore, excellent English and very helpful with advice where to eat in the town and other matters.

Well located in an interesting and bustling old town

They also provide bicycles for you to ride to the nearby town.

We arrived mid afternoon and borrowed some bikes to cycle to the old town, which I'd highly recommend.

The Bivou

firm bed

cold

town

garden

tour

One more situation whereby while she was clearing my soiled plates, she realised that my tea was cold and she immeditely changed and served me a pot of hot tea.

but a pity that when we went in January, it was too cold to use the pool in our villa, though it could have been heated up (after several hours of heating).

I found the luck of cheeses (only 3 cheese in a small plate available) a bit annoying, especially if I compared it to the huge selection of cold meats that was being served.

It was so cold for hours that I actually ended up being sick for 4 days.

The ladle was put in a bowl filled with cold water, which means it was very likely to get the milk or soybean milk contaminated.

The Travelzoo three-course meal started with a mushroom soup with a bread soaked wet in the soup, shouldn't be the bread normally served on the side dry?Main course was certainly an eye-stunner, came in a bento box with cold chewy beef tenderloin (so called Wagyu beef strips) and very few stir-fried vege.

Don't expect that the beer in the minibar is cold and I had to wait 2 days until the light at the entrance to my villa was repaired.

but too cold for us during very chilly evenings in March.

Some small not fully perfect things: the property is very big, so you either need to walk a couple of minutes to get the entry or call an electric car (which usually takes 5-10 minutes to arrive); the ceilings in the bedrooms are very high (which is nice) so the aircon was not really able to heat the room to a cosy temperature in Winter (it’s not freezing cold,

Stayed for a few nights February last year, when it was still pretty cold - unlike many places the Banyan tree was properly heated, which was a major point in favour.

Food terrible in both restaurants with each person's meal coming at 10min intervals and food cold.

Our  meal in the Chinese restaurant was unimpressive and some dishes were cold or only lukewarm at best.The Asian restaurant is marginally better,

We had some difficulty with cold restaurant and room.

where you walked from one room to another, were freezing cold.

but the restaurant is also a bit cold in the morning.

but are frequently overwhelmed by the amount of guests crammed in a small lobby = no privacy, no personal touch, cold and rushed attention to guests.

However, the Banyan Tree t-shirt I purchased should have been much better quality for the price. The color ran on it the first time I washed it (in cold water) and essentially ruined the nice part of the shirt advertising "The Banyan Tree-Lijiang."

Staff was incredibly friendly and willing to assist in any way possible.

the front desk was friendly and sweet ， i feel warm welcomed.

Such convenient location, Fantastic service & friendly Staff I ever met in my travel life.

The whole staff is actually very friendly and helpful as well.

Wonderful experience !Friendly staff !Extremely nice view !Extremely relaxing while staying  there !It is really a good place to relax and " find !!

Nice bed decoration, good breakfast, friendly staff made our trip become very memorable.

The breakfast was very good and the staff was friendly.

Staff are friendly, courteous and helpful and work hard to make sure your stay goes as smoothly as possible.

Jenny is very friendly and the food is great.

Friendly staff are available everywhere to assist in any way.

the staff are extremely helpful and friendly, especialy Ariel Guest experience our tour guide extreamly wobderful were most helpful in helping us explore the cities.

Some okay-ish experience to highlight: 
- view of the 玉龙雪山 is beautiful 
- location is alright, being near to suhe and baisha old town, which I enjoyed more than Lijiang old town (main attraction in the city) 
- enjoyed the high tea, with the seats and food and drink selection 
- small Xmas gift and small banyan tree stuffed animals given were cute and made my nephew happy 
- many staff were friendly and helpful.

Overall we were pleasantly surprised by the high quality of the rooms and the friendly staff and happily recommend this hotel.

Service throughout was excellent, friendly and efficient and no troubles for a non-Chinese speaking visitor.

We appreciated the service that offered by F&B and Housekeeping, they are friendly, careful and enthusiastic, it really impressed us.

but also friendly, knowledgeable and open for a chat.

Other staff members were as helpful and friendly.

The staff were incredibly kind and friendly.

but it definitely pays to check it before signing.

And given the price you’re paying, it is infuriating and unacceptable.

I would call it so shabby for a 740 USD accommodation per night.

but again not worthy of a 5 star hotel and this price.

The chinese food restaurant food is absolutely awful - avoid at all costs.

Food unfortunately is still a bit hit or miss and is definitely at western hotel pricing.

But this would be nothing if this wasn't reinforced by the ambience inside the hotel and this is certainly first rate.

but our first dinner at the western restaurant certainly didn't pay off.

They also collected our train tickets for a small fee and there was a slight problem as our son had a new passport number which did not match the ticket order

There are 5 reasons why we would recommend Banyan Tree Lijiang at this price range:

1)	Strong local knowledge to organize bespoke sight-seeing itinerary beyond the bog-standard top attractions
We were initially concerned that 9 days is too long a time to spend in Lijiang and we would run out of sights to explore and end up disappointed.

Services are ridiculously overpriced for the region and area.

but it's not cheap as one couple 3-4hr  treatment is more expensive than 1 night's stay.

If this was not a Banyan Tree resort or if we were not paying $500 USD a night for a villa, then so be it.

though expect to pay 5 star prices for them.

Today this is no longer the case and you can find much better options at lower prices.

When I book a two duplex with two rooms and I do not expect to pay extra for the third or fourth person.

We stay in the Banyan tree  hotel for the last 3days of our yunnan trip, Villa 220 with out door  Jet pool was so relaxing after a lot of walk and hike.

though the grounds are quite large, it is never crowded and a perfect retreat from busy Lijiang Old town.

We have chosen this hotel because of its relaxing and beautiful nature surroundings!

but not the least, the Banyan Tree spa, totally relaxing!

It was such a relaxing stay at Banyan Tree Lijiang – I even had my morning runs around the resort.

The hotel is set like a resort, so every room is in a separate 'house' from other, make the place more peaceful and quieter.

The design is creative and inspiring, and there were times when we were tempted to just spend the whole day relaxing at the Banyan Tree.

The Jet Pool is comfortable, relaxing with hot bath.

I feel that the hotel is fixated on building its “relaxing resort” brand with all the essential oil, burning incense, etc.

I would definitely recommend this hotel as an excellent resort to unwind and relax in a beautiful surrounding.

Before our arrival, Angela worked out a neat itinerary for us for our short retreat.

Unlike the busy Lijiang old town, the area is quiet and peaceful, a small village is about 5 minutes walk away which is perfect for our family to take a after dinner walk,  in where we also booked our tours.

Positives:  The location is quite excellent (short 10 min walk to a smaller shopping/bar area) and the landscape/environment is superb and serene.

The best thing about this resort is the location, if a restful getaway is what you are after.

We visited Banyan Tree Lijiang for 3-night stay as we attended a wedding there, and it was our first time in the city. The hotel is located outside of the hustle & bustle of the town, which for us was a plus as we could unwind and relax (it’s not easy to find places that you can wake up with the sound of birds singing!)

The pool villa was private and serene with mountain views along with large sitting area and private yard.

Our villa came with a private jacuzzi which was splendid for relaxing in.

We were hoping a relaxing night at the feet of Yulong Snow Mountain to end of our trip.

The service was very good and attentive, even if people do not speak much English.

The privacy of the hotel location is very good, the concierge will take the initiative to help with the luggage in the lobby.

Staff always serving with sunny smiles especially Rose, vey considerate!

In addition to the staff whom we interacted with in general resort team they were all helpful and accommodating.

The GM Angela Huang is very approachable and indeed friendly/helpful.

The staff were extremely helpful and courteous at all the outlets; reception, dining, room service etc.

One of the best decisions we made was going with the Banyan Tree tour desk and hiring their car to visit local attraction.

Service was quite good and courteous except the night shift staff at front desk.

Staff were very helpful especially William from Tour and Trek (we got lost many times while exploring by ourselves

A special thanks to Ariel Zhang for her most useful tour recommendations and visit to Baisa.

coffee making class, cocktail class, bike tour etc.

A special thanks to all the following staff who helped make our visit so special:
* Lay, for arranging our room and generally ensuring our whole stay was so nice
* Lisa and Sue, for all their help with the menu for our pagoda dinner
* Rita and Rose, for their lovely service during the pagoda dinner
* Jennifer, for her professional service and truly great tips about local sights and culture
* Ariel for her advice on local activities and tours.

but the restaurant can get crowded/noisy quickly (there was a tour group in the hotel for one night and you would definitely notice).

We spent 1 day for excursion with Ariel our professional tour guide.

And please give Wow Wow Wow to Ariel (Tour Guide) she is fantastic!.

We arranged a couple of tours whilst there, one to the Mountain and another walking in Tiger Leaping Gorge.

We had some problems with the tours offered by the hotel (see my other review of Banyan Tree Ringha also).

Custom tours: I have to give extra compliments to the hotel tour guide William Wang who thoughtfully planned my tours.

Organising tours w Banyan Tree was also fuss-free and our guide William was an excellent companion.

Angela took us to the exceptional tour to A small town of Baisha in which we met with the oldest doctor, Dr.

LM & Resort Host) - Great "tour guide" and good recommendation for dinner @ Old Ancient Town near to resort.

We did several tours through the hotel and found the price point quite reasonable.

In house tour guides Ariel and William are the best!

We went on a tour organized by the hotel concierge up to the mountain and it was well conducted and reasonable .

Went on two tours provided by Banyan Tree and definitely worth the money, and save some trouble in having to plan your own trips.

Haba Path, Puji Temple, Lijiang, Former Residence of Luo Ke, Shandanxia Rock, Shiluo Temple, Black Dragon Pond Park, Spruce Plateau (Yunshan Ping), Three Parallel Rivers National Park, Wenbi Mountain Scenic Resort, Wenfeng Temple, Jinlong Brige, Yuhu Lake, Lashi Lake, Lijiang Romance Park, Zhiyun Temple, World Heritage Network - Jade Dragon Snow Mountain, China, Yulong Snow Mountain Ski Area, Yulong Snow Mountain and Glacier Park, Ganhaizi Pasture, Shanzidou Peak, Yulong (Jade Dragon) Mountain, Yunshanping Ropeway, Zili Ancient Town, West Shangri, ShiGu WanMeiShi XiuXian JieQu, Stone Drum (Shigu) Town, Gaoxia chuping Lake and Lijiang Spruce Plain

Banyan Tree Lijiang is located in close proximity to Shuhe Old Town.

And from here it’s closer to Jade Dragon NP than from the old town.

In the following days I spent most of time in our villa to enjoy the tranquil time: sunshine, tea, reading, BBQ and relaxing except one trip to Shuhe Ancient Town, which is just 10 minutes walk from the resort..

The design of the resort gives the feeling of being inside mini Lijiang old town, it was very impressed.

It’s only 10 mins walk from BT Lijiang to Shuhe ancient town, 15 mins by taxi to get Dayan town.

The resort is well located; a 10 mins walk from Shuhe Old town and I consider this the best of the 3 Old towns in Lijiang.

The property is close to one of the old town.

Oct, 8, 2022

Aug, 9, 2022

Jul, 29, 2021

May, 2, 2021

Oct, 2, 2022

Jan, 8, 2022

Jul, 27, 2019

May, 18, 2019

Jul, 15, 2022

Jul, 9, 2022

Sep, 17, 2021

Apr, 3, 2021

Sep, 19, 2021

Oct, 16, 2020

Jul, 5, 2019

Sep, 16, 2018

Dec, 9, 2019

Oct, 9, 2019

Aug, 2, 2018

Jul, 4, 2018