It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

We had a great time with through the shops walk the boulevard went to Hoover dam and then my boys went to the shooting range there in Las Vegas.

The pilot was great and he told us many stories of the Grand Canyon, Hoover Dam, Lake Mead and the Colorado river.

Explore the area(Red Rocks), Valley of Fire, Boulder Dam, and walk the Strip.

The Avis rental desk was very accomidating when my wife and I rented a Convertable Mustang to drive to the Hoover Dam.

Recommend the hoover dam and Grand Canyon tour, nacho daddy’s best nachos ever.

We highly recommend visiting The Valley of Fire, Death Valley, Red Rock Canyon, Lake Mead and The Hoover Dam.

The Hoover Dam was well worth doing, absolutely amazing!

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

I had an excellent trip there to the Luxor.

Weekend getaway just pleasure road trip to relax and unwind from daily stress and everyday routine away from kids and work just tk relax ……….and play and drink and eat………………..an ovrrall great experience

Thank u Dennis Jones for making my bday trip special!

Well worth a trip to the Luxor for unusual shows and displays

My wife and I had a great trip to Las Vegas.

I will now be booking the Luxor first every trip because of the phenomenal customer service.

I'm really looking forward to my next Luxor trip, if only to meet the wonderful Dennis Jones, whom so many reviewers love so much!

He’s already made the trip a memorable one.

This was an anniversary trip and the stay was a real sour note to our weekend.

We took a trip for my husband’s birthday, we checked in which went great

The cost was perfect for the trip and location.

Experience was amazing for our Anniversary trip!!

Our very first night staying at the Luxor hotel and our trip was made all the more special by Dennis the facilities engineer.

Great spot for a first time trip to Vegas, especially if you want to stay right on the strip.

I would definitely book another room here on my next trip.

Luxor Hotel & Casino

smell

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hoover

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room cleanliness

comfortable bed

titanic-exhibit

The bathroom skin facet was about to come out in our hand and the shower had no water pressure and leaked onto the bathroom floor.

The next issue was that the shower had no hot water.

Bad lighting, curtains don’t work, no fans, no hot showers only like warm, smell of smoke, no view in our suite.

Hot water sometimes worked, and other times did not (in the middle of showers).

I didn’t have any shampoo, body wash, conditioner, or hand soap all weekend.

Instead, was "upgraded" to a double queen where the shower drain was clogged with hair.

For the money you spend to stay there, the amenities are not good and EVERYTHING is WAY overpriced.

When we drained the bath the drains bubbled and the smell of sewage wafted around.

but after 2 days the hand soap and shampoo were not filled.

The resort fee appears to cover amenities of little to no value.

There was no soap to shower until 4:30pm the next day after check-in.

Vents need to be cleaned and there was hair on fooor in the bathroom.

When showering all that disgusting human hair and fluids came up to your ankles.

shower tub has weird design where the stopper doesnt stay open and water does not drain.

but run down average rooms with missing art, lacks any personnelization, minimal bath supplies, unattentive staff unless you are paying for something.

but my room had dirty towels that were left behind when I checked in and the tub and sink were both clogged every time used them

Inconsistent water temp in shower, no water pressure, broken sink, poorly placed toilet paper.

This is an older hotel, so everything is not updated in the rooms and bathroom.

It's a beautiful hotel casino and had lots to offer such as music that was free of charge.

Casino area is huge ( they could use more waitstaff for drinks ) waitstaff does take long

Casino didn’t ever pay out for anyone in our group.

but upon being forced to visit other nearby casinos we were able to enjoy ourselves with much smaller minimum requirements.

Easy to get drinks in casino and it was also very clean.

What a place, loved the Casino and the place was buzzing with electricity.

Great resort and casino great location on the strip plenty of stuff to do in and around the casino will stay here from now on.

I had a wonderful time at MGM , very clean room , perfect service in the casino , easy check in and check out .

Would recommend staying at this very popular hotel and casino!

The hotel is in great location with good price and huge casino.

Employees are great everywhere in hotel and casino.

Beautiful Pool, hotel is secured from casino so people can’t wonder around the hotel, just overall great experiences

Great place to stay, very nice hotel and casino with great service and at a good price.

Casino has numerous options for food and entertainment.

Clean, clean, clean throughout the hotel and casino!

MGM grand casino is very good location to explore, and there are so many show available in the same building.

The location is near all the casinos, walkable to new York New York , the food was alright , we ate at Wolfgang puck grill, food was ok, I had margharita pizza as not a lot of vegetarian choices.

Charleston Scenic Byway, La Madre Springs, Paiute Snow Mountain, Las Vegas Paiute Golf Resort, Flightlinez Bootleg Canyon, Flightlinez Venice Beach, Flightlinez  - PERMANENTLY CLOSED, Nevada State Railroad Museum, Desert Adventure, Desert Aventures, Desert Aventures, Desert Adventures, Desert Adventures, Mountain Springs Saloon, Mountain Loop Trail, St. Jude's Children's Art Museum of Nevada, Hemenway Park, 5 Star Grand Canyon Helicopter Tours, Veteran Kayaks, Serenity Helicopters, Nevada Way, Back In Thyme, Boulder City/Hoover Dam Museum, Grand Canyon Scenic Airlines, Boulder City Art Guild, Sherman's House of Antiques, Wilbur Square Park, Bella Marketplace, Boulder City Antique Market, Grace Community Church, Veteran's Memorial Park, Vegas Off Road Tours, Kyle Canyon and Keystone Mine

A tour of the Grand Canyon/Hoover Dam and Skywalk.

We have done everything from the Hoover Dam, Grand Canyon, Red Rock Canyon, Mount Charleston, Zip Wiring down Fremont Street, Rides on the Stratosphere, visited all the hotels, gambling, drinking. .

I was able to rent a car at the front desk for a scenic drive to the Grand Canyon Skywalk and the Hoover Dam.

There is also a car rental at the hotel, which was great, because we rented the car just for one day to visit Grand Canyon and Hoover Dam.

My only intention was to see the Grand Canyon and Hoover Dam, and not gamble.

We spent over 3 hours at the Grand Canyon and stopped at Hoover Dam as well.

It was a most enjoyable trip I did more things than I will normally do went sight seeing on tour went to the Hoover Dam  and the Ethel M chocolate factory did some shopping it was cool return back to the hotel did some gambling

but not least - very friendly and helpful staff as well clean and comfortable rooms.

Arrived early, the Bell service was friendly and efficient in taking early arrival luggage for delivery later.

Staff if friendly and always willing to help.

Staff was friendly which made for positive interactions.

Great room and excellent service 
I would definitely stay at MGM GRAND again 
Staff was friendly and helpful and check in process was good and room was available for early check in….

The only nice friendly and helpful people are the VIP lounge.

A nice, inviting place- greeted with fine, friendly service, from beginning to end- room service came in handy, concierge was on the mark to send flowers- and fine ambiance, great shopping as well- got a great watch at Rocks WTH Vanessa!..

Stuff there are so friendly, especially baccarat vip section.

Charged for resort fee no WiFi tv no signal the room is clean

but not the resort fee and I still don’t know what this paid for?

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