Beautiful hotel room, common areas and casino.

the encore still for me the best hotel on the strip 
very nice service
plenty of dinner options 
but pool was closed to early 
casino is very cool nice gambling area
room need to be refurbished a bit for a new modern flair

Drink service at the casino was fast and friendly.

Encore Hotel and casino was an awesome experience as usual.

From the room to the restaurants, to the casino and shopping, everything at Wynn is first class.

The casino was great both at encore and at wynn, everyone was friendly on the roulette tables we played at and drinks were flowing at all times - we were served coffees, soft drinks and alcohol.

Great location, casino is clean & well run.

Employees very nice all around
Grounds and casino area very nice.

but feels too open to the Casino so don’t book for a romantic dinner.

Brief review because not much is needed to describe this great hotel and casino.

Very nice option to stay in Vegas with a more classy vibe, has many restaurants , casino and a coffee place.

On-site casino, restaurant, coffee shop, boutiques, you name it, and it will be just few steps away from your room.

Well, this is the Encore--but the difference was that the"coupon" was an actual offer email from the Wynn casino itself.

This is the second time staying at the Encore, and we continue to be so impressed with their rooms, casino, cleanliness, and overall well-done glamorous atmosphere.

I've been in the casino many times so I already knew it was a beautiful property.

Rooms, restaurants, bars, casino all five star.

The furnishings at the hotel & casino are a feast for the eyes-even the hallways are treated with high end designer care!

Encore casino is smaller and much more quiet than Wynn,

Great comfortable beds, clean big washrooms and parking is included in resort fee which is really nice.

It was gorgeous and clean, with excellent food and excellent service.

As usual our room was very comfortable and clean.

A perfect hotel - it’s the elegant and classy way up  go to Vegas - clean - upscale - great people - perfect room - love the pool - clubs - shopping - food!

The rooms are clean and comfortable   The staff is friendly and helpful.

The Encore Tower Suite was very comfortable, well-appointed, and beautifully maintained.

Our room was clean, comfy, spacious, and serviced daily.

Bedroom and bathroom was clean, room service when requested, comfy firm bed with good quality bedding.

Food was delicious, property is immaculate and customer service is definitely Forbes Five Star!

The room was clean, spacious, and had great amenities.

All of the hotel kept very clean and much security everywhere.

We had an upgrade to the panoramic view room which was wonderful, clean and spacious.

The gym at the Encore is super clean with an attendant on duty.

Once the situation was explained the front desk did a good job with the documentation 
Hotel is spotless.

The quality of toiletries could be better, and they somehow charged us for cocktails which was included in our stay and I double confirmed while checking in (they did reverse charges after I had shown them the confirmation email).

Only one thing that should be addressed is not being able to get a pool umbrella unless you “buy” a premium lounge chair at the pool ..
We stay at lots of 5 star hotels - and this is not a common practice .. my sister Lisa had melanoma this year .. we did not think that asking for an umbrella would be an additional charge .. yuck ! !

We came as Platinum Amex members from Thursday to Monday and this time we didn't get a tower suite and maybe that was the reason the service was HORRIBLE.

We were assigned a room with no view, no b-day card, no cake, nothing.

however, there's a partial balance left over when you book through Trip Advisor that must be paid at check-in time.

No coffee maker in room so you have to call room service to get coffee and it takes them 45 minutes to bring it plus they charge a ridiculous amount for it as well as for everything else.

I couldn't give my credit card number over the phone to check-in and then add a guest.

We could not get a reservation at the buffet to use our resort credit for breakfast for 2 days

On my insistence and further pushing then they took off 200$ as a special case against a 250$ credit which again seemed like it was a scam.

Charge another $10 or whatever and bring my car to me instead of me trudging down the sidewalk and down to the garage.

out of the 4 nights we stayed there we slept well for only one of them,

To use the internet costs and they charge you per day per device which given we are 2023 is disgusting.

Why do hotels feel the need to charge so much for for minibar items and food?

but the room was a major disappointment, firstly , rubbish left behind from the previous guest, windows dirty, tv was very old and  made a strange sound , the charging units were usb only, so using the old plugs didn’t work as they were slack.

BUT they failed to properly charge the room security deposit & charged me an incorrect amount.

), one of the in room candy jars was missing too (will I get charged,  dont know e-bill never showed up, which I requested on my express check out card).

I understood that my card would be charged for the room and incidentals,

And the so-called manager refused to make any concessions, except to say that they would apply this phantom $100 credit to a future stay.

Unfortunately, we are not likely to receive the credit because next year we may stay at a different resort.

And after some back and forth she said only other option is if she removes one of the room charges for us, which is a weekday stay and it’s not even half of the weekend price.

Additionally, the desk power outlet in the room does not work, so I am having to work around it and use a long cable to get my devices charged from another outlet.

Le Reve is one of the best shows in Vegas and worth seeing more than once.

Great room that was very clean and serviced regularly, food at Buffet was excellent, gambling was fun with many new games, shopping is extensive with many high end shops and entertainment was top notch--The Le Reve The Dream show was wonderful.

Concierge helped me book Le Reve which was enjoyable.

The people, the room, the restaurants, the casinos, the decor and Le Reve were all simply amazing!

The casino was fun - the dealers were terrific - We enjoyed Le Rêve.

We saw Le Reve, a dynamic and breathtaking show, and had an impeccable Mediterranean dinner in a cabana at the Wynn's Costa di Mare.

We saw the Le Reve show which was more than AMAZING!

The show Le Reve the dream was outstanding and would recommend seeing this show.

Le Rêve show was wonderful, very different from all the other shows, the second best on the strip (best one is Absinthe!).

Shows:  Le Reve is at the hotel one of the best shows so no need to leave.

Great dining options - and excellent show in Le Reve!

This hotel was clean and Le Reve was also amazing!

even though the pool was closed (one of the main reasons I booked this hotel and not the Wynn) I still had to pay the full resort fee.

Customer service is non-existent, amenities are sub-par and mediocre, rooms are underwhelming, value is overpriced, not worth the money.

The daily Resort Fee is not included in the Taxes & Fees section;

The food at the outlets was mediocre and overpriced - not a great combination.

even though I provided itinerary details the credit card used to pay the reservation, on top of providing confirmation numbers I STILL could not add anyone to the reservation.

We would go back again for another  4 nights if Venetian not available or too pricey.

room service breakfast options are very expensive including nearly $30 for coffee for two people.

Biggest disappointment 	was Casa Playa for which we had high expectations, sadly the food was mediocre (for the price), service was rushed and our server was just annoying and “not too bright”, they just wanted us out a soon as they possibly could and that’s one of my biggest annoyances.

Upon arrival, after 24hrs travelling door to door we are asked to pay $5000 to check in?

You may want to choose a different hotel if you expect to sleep for the $750 per night room rate.

Only agreed to waitlist me for a room that I had paid for, while not offering any pricing concession for the actual reservation.

but it certainly charged 5 star price, that’s the only thing they did update £500 per night!.

The real accessible ipad in the room can control everything you need (AC control,drape, room service order).

Great variety of restaurants, amenities and shops.

All these unnecessary fees for room service and I can’t get timely hot fresh breakfast!!

but elegant, it is a luxury shopping mall in a hotel, rooms incredibly well designed, every need is anticipated, incredible mini bar selection, sundry stores throughout with alcohol.

Great early checkin ; great meals, perfect room, lovely pool temperature .. SW Steakhouse was perfection - food and service 11/10!!

Thank you Encore for your attention to detail and your wonderful food and staff.

Not only was there so much food, the quality (which normally plays second fiddle to quantity at most buffets) was great, too.

but a good size and well decorated
- Super service and very reactive
- Delicious restaurants (very much enjoyed the breakfasts at Jardin)

Would stay again!

Food was great in Wazuzu as was the service.

Absolutely loved the pool, the music, the food EVERYTHING about it is just great!

Other than that loved the hotel, nice diverse bars and food.

Encore restaurants offered both excellent quality and quantity.

We appreciated :
-The tomato spaghetti meal at the Cipriani restaurant
-The restaurant Wazuzu cooking delicious Chinese, Thai ,Japanese food and bringing together tasty surprising flavors.

I highly recommend making reservations to the restaurants as soon as possible

The buffet had a ton of food and lots of selection.

Rooms are generous in size, quiet, and well appointed.

The wall to wall windows are absolutely fantastic and the level of tech in room is second to none.

After that we went up to our beautifully appointed room with fabulous sheets, pillows, mattresses, you name it…perfection!

We used comp rooms to stay at the end of a Grand Canyon trip.

Then the living room area which looked into the strip! STUNNING!

We had a massage room in our room, which we didn’t have time to use, the couch doesn’t pull out

The staff is beyond wonderful and the rooms are beautiful.

Rooms are very spacious, the hotel offers all the restaurants/activities you need to stay a few days without leaving it.

Amazing hotel, room was spacious with a great view.

The room mini-bar refrigerator was strictly for sales…not for guest use to cool items. 2.

Everyone was very professional at the front desk.

Avery at the front desk gave us an early checkin and a roll away bed for our room- and set the tone for a wonderful trip !

For starters, we had the nicest most accommodating front desk person, Avery.

Check-in was fast, friendly and professional, which was impressive.

Great service from all staff from the reception to the concierge to the pool staff.

All staff were so happy to help and assist.

Environment and decor are first class as were all the staff.

The staff at the bar were great, so no issues there.

The staff has been trained to make sure you have a world class experience.

The staff was very accommodating to make the stay more pleasant.

Most of the employees were very nice when we asked for directions or information.

The staff who checked us in did not provide us any useful information, instead referred us to the tower suite reception desk to answer all our questions.

As for the Resort Fee, which was a question I had booking through Trip Advisor.

Exceptional customer service from all staff we encountered from front desk to the pool boys (thanks Josh!).

Luis was so helpful and took care of everything.

As this is a partially outdoor venue, and even from our room on the 29th floor, you can hear the club music very clearly at night.

-Hang at the lobby bar and people watch especially in the late evening on the weekends when the hordes are going to/from the club
-European Pool is great for folks in their 40s/50s.

That being said it is a grand facility and the club staff that knew my friends were fabulous.

Plus the concierge can get you fast track entry to the club, love it ❤️

Nice clean spacious rooms with a good view and comfortable beds. There was some noise from the club that made it to our room on the 32nd floor

This actually worked out for the best as the panoramic view room (Not facing the strip) gave a beautiful view of the mountains while avoiding the club noise at night.

but prefer Caesar Palace one, the club and bar is good.

The club, restaurant and bar selection is amazing.

When we arrived the club (around 1:40am), we enjoyed the vibe and decided to get a table to party in comfort.

the room, the casino, the club, the location, the service all excellent.

If you stay at the Encore during the week, I highly recommend the Strip view.

Located on the strip, the hotel gave me the feeling that it is a new one.

The casino wasn't busy, even on Saturday night, which is a nice change from the craziness of the strip.

Still the most luxurious hotel on the Strip.

Ours was on the 32nd floor and had great views towards the strip and the pools below.

It was a spacious room with separate sitting area and view of the strip.

I rented a convertible to get off the strip and parking is free.

Overall I’d say if you can afford it and don’t mind the location stay at Encore, we quite enjoyed the walk up the strip and if not there are always plenty of taxi’s and Uber’s.

It is on par with the Venetian, which had been my non-suite favorite hotel on the strip.

Location is good at the bottom of the strip and there are nice bars and restaurants.

Room was good on the 61st floor overlooking the Strip.

I’ve stayed at various hotels (about 5) on The Strip over the last 10 years, generally you can’t really fault the newer ones.

We have stayed at Wynn Las Vegas on multiple occasions and up until yesterday considered it one of the best resorts on the strip.

but feel that there must be a better choice on the strip where customer service is top class.

Encore is one of the more "younger" and upscale hotels on the strip, and it shows.

Super hotel, we had a beautiful room with large seating area looking away from the strip (we were given a choice of facing the strip or the back towards the mountains) we chose the latter as it was quieter.

Highly recommend staying here if you don’t mind being on the more north side of the Strip.

Encore at Wynn Las Vegas

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but we had to call them on multiple occasions to fix multiple issues. From cable not working, to hot water not working, to bathroom doors not closing, to maintenance knocking on the door at 7:50 am (Vegas?)

2 days with no housekeeping service, hvac sounds like a blast furnace, bathroom sink stopper missing and bathroom sink backs up, shower does not drain properly, at least one elevator of four out of service for 27 floors, curtains do not close properly, when asked, they are short staffed.

Thus we had one small bar of soap and an inadequate number of towels.

The bathroom can be a little more upgraded.

I was told they could not see bottom of the pool (sun block lotion, kids peeing in the pool , etc) the gal at the pool scolded us saying come earlier

The room I was initially placed in, 1420's sink was leaking.

but the sink had a large crack and drapes were hanging down .

If you want to take a shower it will be a cold one.

But wasn’t flush to the wall leaving gaps between each staple so blackout curtains was worthless.

Our room (3-100) had issues with water pressure in the bathroom sink that was annoying

The bathroom sink has cracks, the bed is not comfortable and the electrical outlets are outdated.

We are Westgate Owners and one of our rooms didn't have a bathroom door!

Downsides: Check in was slow, shower drained slow, and adjacent room (not from our group) was smoking weed and it often smelled in our room.

We called and three hours later maintenance came and is currently running the water in the shower, I guess to make the hot water work.

One of my teammates also had their shower head completely fall off into the shower almost knocking them unconscious.

There were some room that look really bad dirty and old like a motel and no toilet paper and with only like sofa bed, But i got helped and I ended up staying in a room smaller

The carpet in the room is fraying and coming up from the floor, felt dirty to walk on, AC unit wouldnt stay running at night, Wifi would not work throughout the day, shower curtains held together by safety pins, toilet paper so rough and cheap it was like a gas station bathroom.

Was supposed to credit us because it turned into 25.00 each night.

Signed up for a casino loyalty card that gave us $3 off a buffet that was closed.

First she told me that I was not getting my voucher and that she credit my account mind you I won this stay in a radio contestant did not have an account so when I tried to explain to her the situation she did not let me get a word out and told my that not my problem.

butler and attach photos is to prevent anyone else getting charged $500 for damaging it!

The topper was they charged us an erroneous charge which I tried to speak to someone about

Westgate Resorts charged our Discover card $100 in error and also charged us $2.72 in error.

While moving our luggage from one room to the next, my 14 year old daughter left behind a couple items of clothing  and her wallet containing $44.00 and a visa gift card, she earned from babysitting.

I had accidentally been charged by one of the other employees.

I use the term NEED because one of them admitted to me that they get credit for every couple they get.

They then put an additional $300 charge on his credit card and numerous emails saying our reservation was cancelled, which we just ignored.

Box office ticket gal was very nice - not super sharp as she did make a mistake on one of our transactions purchasing tickets for the wrong night -

When Barry Manillow is on your bucket list and the Concierge at your hotel charges you for front row

but it was right next door to the underwear shop they have like famous underwear and socks, they had things price for the wrong price and then when I asked the cashier why did he overcharged me he stated that there price guns only goes up .99 so they have to just put everything at .99 which is closest to the next whole dollar.

West gate charges $45 resort fees every day.

The only negative thing I have to say is that we weren’t pleased with some derogatory remarks one of the Three Card Poker dealers (Steve) made to my wife and I while I was gambling, that put a damper on our day,

Was quoted $78.00 total extra charge for Resort Fees for 2 nights.

I was only in Vegas for a few days and Amy Davis who is in charge of the hotels social media managed to arrange an unofficial Elvis Tour for myself!

If you do stay here check your confirmation and charges DAILY as the charges will be wrong EVERY.

But they charged very high price because CES conference.

The Elevator by our room was not working and the wi fi didn’t work well.

Salesman hawking products each time we walked to the elevator.

The only problem we really encountered was the lifts.

Which was important due to some things mentioned later
* Quite possibly the fastest elevators in Vegas.

Stay above the 15th floor and find the elevators that skip the lower floors.

I happen to be in a four wheel scooter, having a very hard time, and she was gracious enough to hold the door and help me through and then she guided me to my elevator, because I was quite lost.

The room was at the end of a long hall, far from the elevators.

Elevators were a challenge my first morning because it seemed one was out of order so I took the stairs.

Which is annoying when only a few elevators are working and have to wait in a long line to go up  to your room, then wait another 30 min to try to get back down.

It is in dire need of a face lift to my way of thinking.

The elevator doors are filthy like someone died in there.Our room smells like smoke and alchohol .One the pillows have blood stain .

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